I am trying to install the Android 4.3 update released yesterday. I have a Galaxy S4 SCH-i545 (Verizon). The phone currently runs stock firmware and is not rooted. When I press install now, the phone reboots, looks like it is updating, than says error and restarts. A message pops up when the phone restarts stating the update failed due to error 402. I tried to update via Kies, but it says there is no available update in Kies, but my phone says the update is available. Please help me with this issue. I have a lot of data on the phone and I need my warranty to stay intact, so no Odin please.
Error 402
bistwo1 said:
I am trying to install the Android 4.3 update released yesterday. I have a Galaxy S4 SCH-i545 (Verizon). The phone currently runs stock firmware and is not rooted. When I press install now, the phone reboots, looks like it is updating, than says error and restarts. A message pops up when the phone restarts stating the update failed due to error 402. I tried to update via Kies, but it says there is no available update in Kies, but my phone says the update is available. Please help me with this issue. I have a lot of data on the phone and I need my warranty to stay intact, so no Odin please.[/QUOT
I have the same issue. Anybody have any insight ??
Click to expand...
Click to collapse
walshdroid said:
bistwo1 said:
I am trying to install the Android 4.3 update released yesterday. I have a Galaxy S4 SCH-i545 (Verizon). The phone currently runs stock firmware and is not rooted. When I press install now, the phone reboots, looks like it is updating, than says error and restarts. A message pops up when the phone restarts stating the update failed due to error 402. I tried to update via Kies, but it says there is no available update in Kies, but my phone says the update is available. Please help me with this issue. I have a lot of data on the phone and I need my warranty to stay intact, so no Odin please.[/QUOT
I have the same issue. Anybody have any insight ??
Click to expand...
Click to collapse
same problem here...anyone??
Click to expand...
Click to collapse
Maybe similar issue in Verizon can help understand the problem
https://community.verizonwireless.com/thread/785863
Check this out! You , YES! you are an " Android ". Not your phone but U.
Software Upgrade Assistant
Fixed mine! I was also getting the 402 error and the Verizon store had no idea what to do when soft resets didn't work. They told me to do a hard reset when I got home.
I connected to my pc with usb and in the popup (windows 8.1) I selected to install the software upgrade assistant. I ran the assistant and after 10min or so and a phone reboot it said update complete. After that I unplugged my phone from the pc and checked the software update on the phone. It said there was still an update to run so I downloaded and installed it in about 20min and it worked. Now it's up to date.
Hope this helps someone.
need software upgrade assistant file
I delete My file from my phone is there any way you can send me the file
thank you
sublucent said:
Fixed mine! I was also getting the 402 error and the Verizon store had no idea what to do when soft resets didn't work. They told me to do a hard reset when I got home.
I connected to my pc with usb and in the popup (windows 8.1) I selected to install the software upgrade assistant. I ran the assistant and after 10min or so and a phone reboot it said update complete. After that I unplugged my phone from the pc and checked the software update on the phone. It said there was still an update to run so I downloaded and installed it in about 20min and it worked. Now it's up to date.
Hope this helps someone.
Click to expand...
Click to collapse
Sorry, it's been awhile. I no longer have any of the files.
pmontu said:
I delete My file from my phone is there any way you can send me the file
thank you
Click to expand...
Click to collapse
Related
Hi all,
Quick question for you (an answer would be most appreciated!)...
I have an unlocked SGS2 bought from Carphone Warehouse, with a Vodafone sim card.
After buying the phone, installed Kies 2.0. Initially every time it loaded, windows advised that something was broken within Kies (running Vista, 32 bit). Initially was offered to update phone's firmware, but update was always incomplete. Figured it was linked to error message when opening Kies...
Managed to work out that an update for windows wouldn't install, but fixed it through repair, so re-installed Kies. Now, no error message appears when opening Kies. Hurrah!
However, no firmware upgrade prompt appears, as Kies tells me I have the latest firmware (KE1). How on earth do I get the latest patch for brightness, connectivity etc (KE2 I believe). This is an unrooted phone.
Any thoughts/ideas/opinions are most welcome.
Thanks,
Jamie
Wait new firmware released rolling out now .
KE7 .
jje
Hey,
I too could not update to latest KE7 firmware using Kies.
I had KE1 previously and it seems, that the KE7 update is rolled out only for KE2 users.
What I did is just update to KE7 using Odin flashing tool.
It is safer to use than Kies, anyway
Here is a nice guide you can use, it is very easy so don't worry: http://forum.xda-developers.com/showthread.php?t=1075278
Any Kies update is not instant the phone provider has to update and load the Firmware to the server .
Rollouts can be over a few weeks .
jje
I have an unbranded UK phone with unbranded firmware, so I presumed it should roll out at the same time, for all unbranded UK phones?
Anyway, Odin did the trick...
I tried to update of Kies this morning BUT, it still shows in the About menu is on KE2
Grrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrr
Good news all! Successful update to latest firmware after a couple of attempts (timed out twice).
Assuming original update was pulled as a newer version was being prepared.
Many thanks for replies.
Sent from my GT-I9100 using XDA Premium App
I tried to update today through Kies and all looked to going well then I got a message on the PC towards the end of the update saying something like:
PC□□□□□□□□□□□□
Notice-F□□□□□□□□□□
□□□□□□□□□□□□□□□□□
1.□□□□□□□□□□□□□□
2.□□□□□□□□□□□□□□
3.□□□□□□□□□□□□□□
Now Kies isn't showing my phone on PC, and my Galaxy S2 has the green android robot and says 'Downloading... Do not turn off the target!!'. Its been like that for about an hour?? I'm afraid to turn it off or unplug it in case I bugger it up. I kept it plugged in throughout the update process and I'm not rooted. Any ideas???
theinstagator said:
I tried to update today through Kies and all looked to going well then I got a message on the PC towards the end of the update saying something like:
PC□□□□□□□□□□□□
Notice-F□□□□□□□□□□
□□□□□□□□□□□□□□□□□
1.□□□□□□□□□□□□□□
2.□□□□□□□□□□□□□□
3.□□□□□□□□□□□□□□
Now Kies isn't showing my phone on PC, and my Galaxy S2 has the green android robot and says 'Downloading... Do not turn off the target!!'. Its been like that for about an hour?? I'm afraid to turn it off or unplug it in case I bugger it up. I kept it plugged in throughout the update process and I'm not rooted. Any ideas???
Click to expand...
Click to collapse
Got fed up in the end and rebooted by holding down the power key, everything seems to be fine. Still says it needs updating though, I think I'll wait to see if theres any way of updating OTA.
Think it's all through kies, no ota with samsung I believe. Glad to hear your phone was ok! Only drawback of the phone in comparison to my trusty old nexus one!
Sent from my GT-I9100 using XDA Premium App
Thanks, I'll guess I'll have to try again.
Sent from my GT-I9100 using XDA App
Hi,
Last week i got my Galaxy S2 and am really obsessed with the performance and beauty of her.
Today i installed lastest version of Kies and when i connected my phone thru USB, it said that new version of firmware is available (KF3).
I clicked OK to upgrade the firmware and it showed downloading firmware and after some time it said that "Failed to convert to upgrade mode" and i tried upgrading my firmware for 5-6 times but no luck..
Any one here know how to update the firmware to KF3 (INDIAN version)
Turn OFF AV and Firewall .
jje
thanks mate...but i tried but no luck....
Try resetting your phone to factory settings.Sometimes there are certain apps which interrupt the upgrade procedure. Needless to say, Do backup all your data and apps
better you would use odin to flash a rom.
Make sure you installed KIES in administrator mode.
Somehow i followed the steps given by you guys and able to successfully download the firmware. but after some time Kies showed some error in unknown language ( i think its korean) with only OK button (dont have a screen shot though).....now my phone was showing a little android guy with "Downloading....do not turn off target".....i waited for nearly 1.5 hrs and nothing happend...then i searched in net, there it asked me to power off the phone and switchng it on again.....
it came back online as usual and when i cheked the version it was still showing my old one.....any idea what went wrong? and what the heck is that error message, written like a chopstick house......
Solved
i had faced similar isssues while trying to upgrade for last 2 days.
it worked today - all i did was start Kies in Administrator mode.
kies didnt download the firmware again - it took it from previous downloads and did the upgrade.
try it out!
rb69 said:
Solved
i had faced similar isssues while trying to upgrade for last 2 days.
it worked today - all i did was start Kies in Administrator mode.
kies didnt download the firmware again - it took it from previous downloads and did the upgrade.
try it out!
Click to expand...
Click to collapse
I have been trying to download the new firmware since last 3 days, I even reset the phone back to factory setting, also using Kies in Administrator mode but everytime I click on the option of firmware upgrade it does the back up but after that it says "connection to Gt-i9100 lost ".
Any idea why this would be happening ?
Also any noticeable difference after the update ?
abhi021 said:
I have been trying to download the new firmware since last 3 days, I even reset the phone back to factory setting, also using Kies in Administrator mode but everytime I click on the option of firmware upgrade it does the back up but after that it says "connection to Gt-i9100 lost ".
Any idea why this would be happening ?
Also any noticeable difference after the update ?
Click to expand...
Click to collapse
Any solution on this ?
abhi021 said:
I have been trying to download the new firmware since last 3 days, I even reset the phone back to factory setting, also using Kies in Administrator mode but everytime I click on the option of firmware upgrade it does the back up but after that it says "connection to Gt-i9100 lost ".
Any idea why this would be happening ?
Also any noticeable difference after the update ?
Click to expand...
Click to collapse
earlier i did the factory reset (including USB erase) plus re installed USB drivers from Kies menu few times at home but it was not upgrading.
Just reconnected on a different machine (as was trying sitting at work ) it just worked. Yesterday I did face teh same issue at work machine as well.
most likely it looks to me either a USB driver issue and / or admin issues.
Hope it helps.
yet to come across any significant improvement changes. still in the mode of re installation of apps.
I tried everything...did factory reset, ran kies in admin mode etc....but still no luck.....can i use odin to update my firmware? if i update now using odin, can i update the next release of updated firmware with kies?
rb69 said:
Solved
i had faced similar isssues while trying to upgrade for last 2 days.
it worked today - all i did was start Kies in Administrator mode.
kies didnt download the firmware again - it took it from previous downloads and did the upgrade.
try it out!
Click to expand...
Click to collapse
i had the same thing happening to me!
when i updated from ke1 to ke7 , and when i updated from ke7 to kf3>
i hate kies
People seem to regularly have problems with Kies. My biggest one is getting the firmware to download: it often times out more than half-way through, eating up big chunks of my broadband data cap every time.
Odin is usually the most reliable way of doing a firmware update. Make sure you use the USB cable that came with the phone, because people have had problems using other cables (such as ones that come with HTC phones).
If you do a firmware update through Odin, it doesn't necessarily prevent later updates through Kies. The only thing you need to watch is that you're using a Kies-released firmware that's correct for your phone. For example, if you've got an Indian phone (GT-I9100LKAINU), you need to flash the XWKF3/ODDKF3/DDKE4 firmware. This is the latest Kies release for that phone. If you flashed a different firmware, such as the XWKF3/XEUKD1/XXKE7 firmware for European phones, Kies will no longer find updates.
You can use the Check Fus Downloader (v1.2 at fus.nanzen.se) to find the latest firmware for your phone, and to download an Odin-flashable package. This will give you a ZIP file, and inside that is a TAR file. This TAR file is then used by Odin.
SOLVED : [Q] SGS2 - Firmware Upgrade - Failed to Convert to upgrade mode
SOLVED...
used odin and downloaded the latest firmware zip from http://forum.xda-developers.com/showthread.php?t=1075278 ...took only 3 mins to do this work.....
thanks to all for helping me in this....
which firmware did you download~ seems there are lot dif version a/c to country. so not quite sure which one for me..help?
Hey there
I am on Three (uk network and the phone is branded) trying to update my phone
current version: PDA:LP7/Phone:LP3/CSC:LP3 (H3G) to PDA:LPI / Phone;LP4/CSC:LP4 (H3G)
I got message on my phone that the update has been downloaded and ready to install
when I press install the phone reboots and says that is has been unsuccessful and to do it with Kies..
But when I connect my phone to my laptop , start Kies , saying that there is firmware upgrade .. Press the Upgrade button and nothing happens..
Left it like that for about 15 min.. and nothing ..
Reinstall kies .. same thing..
Press the upgrade button and nothing happens..
Tried with USB debugging option on the phone turned on and turned off .. still the same
any ideas ?
Thanks
vladinc said:
Hey there
I am on Three (uk network and the phone is branded) trying to update my phone
current version: PDA:LP7/Phone:LP3/CSC:LP3 (H3G) to PDA:LPI / Phone;LP4/CSC:LP4 (H3G)
I got message on my phone that the update has been downloaded and ready to install
when I press install the phone reboots and says that is has been unsuccessful and to do it with Kies..
But when I connect my phone to my laptop , start Kies , saying that there is firmware upgrade .. Press the Upgrade button and nothing happens..
Left it like that for about 15 min.. and nothing ..
Reinstall kies .. same thing..
Press the upgrade button and nothing happens..
Tried with USB debugging option on the phone turned on and turned off .. still the same
any ideas ?
Thanks
Click to expand...
Click to collapse
get ur firmware from samfirmware.com
and flash it in odin
vladinc said:
Hey there
I am on Three (uk network and the phone is branded) trying to update my phone
current version: PDA:LP7/Phone:LP3/CSC:LP3 (H3G) to PDA:LPI / Phone;LP4/CSC:LP4 (H3G)
I got message on my phone that the update has been downloaded and ready to install
when I press install the phone reboots and says that is has been unsuccessful and to do it with Kies..
But when I connect my phone to my laptop , start Kies , saying that there is firmware upgrade .. Press the Upgrade button and nothing happens..
Left it like that for about 15 min.. and nothing ..
Reinstall kies .. same thing..
Press the upgrade button and nothing happens..
Tried with USB debugging option on the phone turned on and turned off .. still the same
any ideas ?
Thanks
Click to expand...
Click to collapse
I was getting the message "failed to update firmware. Try again using PC (software Kies) or visit a samsung service centre." I called three and samsung and NONE of them new about this update(GTI9100 ver.12.03.14.01)/ PDA:LPI/PHONE:LP4/CSC:LP4 (HG3). they told me you have the latest software.
In the end I had to delete my samsung account on my phone, back up everything on kies (expect the additional settings as it would not let me back those up). the factory reset the phone and then download and install the software through kies and it worked. It was so annoying as the software update message could not be turned off.
---------- Post added at 07:14 PM ---------- Previous post was at 06:51 PM ----------
sach100hk said:
I was getting the message "failed to update firmware. Try again using PC (software Kies) or visit a samsung service centre." I called three and samsung and NONE of them new about this update(GTI9100 ver.12.03.14.01)/ PDA:LPI/PHONE:LP4/CSC:LP4 (HG3). they told me you have the latest software.
In the end I had to delete my samsung account on my phone, back up everything on kies (expect the additional settings as it would not let me back those up). the factory reset the phone and then download and install the software through kies and it worked. It was so annoying as the software update message could not be turned off.
Click to expand...
Click to collapse
IMPORTANT ADDITION
Oh and by the way, back up all your contacts etc on your google account. I dont know what kind of back up kies offers but only 30 contacts were backed up luckily I had them all on google so could downloads them back onto my phone.
EDIT: Adding what I did to solve this at the bottom.
Hey everyone. Thanks for your time. I'm new to this forum and in a bit of a panic as this is the first time my phone's been so far gone I couldn't find an easy guide to fixing it. I'm not exactly clueless but I'd say I know enough to get myself in trouble, and this time not enough to get myself out. I'll give you the rundown.
Phone:
SCH-I545
Verizon Galaxy S4
Last stable version of Android was 4.4.2
I wish I had the build numbers or anything but since I was using official tools I didn't take any backup steps
Computer:
Macbook Pro Late 2013
OSX Yosemite 10.10.3
(I also have access to a Windows 7/LinuxMint dual boot machine if needed)
Using OEM USB cable connected directly into the USB on the motherboard.
Until yesterday my S4 was happily running 4.4.2, when I received a notification of a new update. I ran both Verizon updates that came through. The first one finished fine, the second one (the actual Lolipop update) kept failing in the bootloader type screen (Odin mode?). It would look like an android on his back with 'Error!' written out then restart to 4.4.2.
I did a bit of reading and found out that if your phone was rooted and unrooted, it may not take the OTA update. I recalled that I used a one-click style, app-based root a while back, and quickly reverted it because I didn't end up needing root anyway. (I think the logo for the rooter apk was a Greek letter but that's all I remember. It's on my SD card still. If it would be useful I can figure out a way to read the SD card through another phone or adapter or something and figure out the name. I think it was Towelroot but not positive)
So as I researched how to do the update, I read a post that said the Verizon Software Upgrade Assistant would do the job just fine. I figured, since it's a Verizon branded application, I couldn't go wrong. Well, that's where the trouble started.
Everything looked to be going according to plan. The Verizon assistant downloaded the Lollipop update and then began to install it. It booted the phone into what I think is Odin mode and said "Downloading... Do not turn off target!!"
Somewhere in the first third (going by the progress bar) a message popped up on my Mac saying that the phone was unplugged (it wasn't). My phone now displayed a message stating "Software update failed. Your device didn't update successfully. Use the Verizon Software Repair Assistant on a computer to repair your device and complete the update."
Naturally, I attempted to use the Verizon Software Repair Assistant (seems to be part of the same application as the updater) and to my horror found that every time I plug in my phone, the Verizon app crashes immediately! No matter what I do; plug in the phone then open the app, open the app then plug in the phone, app in update mode, app in repair mode, etc., I cannot get the application to keep running when the phone is attached to my Mac. This might be where I did the most damage to myself... In my attempts to clear the crash issue and get the Verizon app working, I clicked something to the effect of "Forget this device" in the Verizon app and all info about my phone was gone. I'm now thinking that included my chance of repairing the broken update, and Kies needs some code to repair from and I think I lost that with the clear
I have not tried the Verizon application on Windows because I can't find it to download it (the phone itself installs the application when you plug it in, but my phone is fried and can't help me right now.) Luckily my wife also has an S4 so when she get's home, I'll be able to try the Verizon application for Windows and see if that can repair.
What I have tried:
Installing Kies on both Mac and Windows and connecting the phone in both "Software Update Failed" mode by simply powering the device on, and in "Downloading..." mode by holding Vol Dwn while powering the device, then saying yes to the confirmation.
I also tried Odin on Windows following this guide – http://forum.xda-developers.com/showthread.php?t=2301259 and I received a missing PIT error.
I found a PIT file and tried it, with the supplied file from the guide, in Odin, but that ends up disconnecting the phone after a second then ending with an error and reconnecting the phone. It wasn't a very descriptive error but I can get more specifics if needed.
Took it to a Verizon store, wasted thirty minutes of my life, left with the same problem and more anger.
At this point I don't want to do more damage so I would really appreciate some advice on how to approach fixing this.
I'd be happy to take any advice and give any further info. Hopefully one of you guys can help me here.
Thanks again for your time and thanks for anyone that might help!!
–––
RESOLUTION
So I was able to get my phone restored and updated to Lollipop, and thanks to my cloud backups I didn't lose my data!
I think my problem was something with my Mac and Phone not getting along together. I'm not sure if it was the Mac version of the Verizon app or some other factor, what I do know is I'm REALLY lucky I have a Windows machine AND my wife has the same phone.
I needed the Verizon app to repair my phone, but I needed the Verizon app on my PC because the Mac version kept crashing when I'd connect my phone. The only source for the Verizon application is to plug the phone into your computer and install it from the phone, which obviously wasn't an option in this case! Luckily I could use my wife's identical S4 to install the utility onto my PC.
Once I was able to do that, I opened the application on my PC, went into Repair Mode by navigating to the Repair tab on the left then selecting Enter Repair Mode or whatever. Then I connected my phone with a clean boot (no special button presses). It was just displaying the error message which instructed me to use the Verizon Repair utility.
After a few seconds the computer recognized the device and it appeared in the list on the repair utility.
I selected the device in the list (it was the only item in the list) then pressed the 'REPAIR DEVICE' button on the right.
It displayed a warning that 'due to the condition of the device' I would lose all of my personal data and settings. I agreed.
The utility then downloaded the latest firmware (the Lollipop update) and proceeded to install it to my device.
After about 15 minutes I had a factory fresh install of Lollipop ready to go!
BONUS, in the initial setup it remembered my settings and automatically offered to restore from a cloud backup. No data loss!!
Hey skullzarmy,
I may be in a similar situation. I to had root awhile back via Towlroot (i think thats the name), received and OTA update. Afterwards checked root with root checker and said No root but SU was found? I assumed I lost root? Now I downloaded the first OTA this morning and it worked. But the second OTA is failing.
I have factory reset my phone and still no worky.
However, I am in the middle of running the Software Repair Assistant as I read your post. We shall see how it goes. Hopefully it does not blow up.
To run the Software Repair Assistant in Windows just plug your phone is and when the prompt appears click the run option. You can install the assistant from there.
Good luck...
Spyke562 said:
Hey skullzarmy,
I may be in a similar situation. I to had root awhile back via Towlroot (i think thats the name), received and OTA update. Afterwards checked root with root checker and said No root but SU was found? I assumed I lost root? Now I downloaded the first OTA this morning and it worked. But the second OTA is failing.
I have factory reset my phone and still no worky.
However, I am in the middle of running the Software Repair Assistant as I read your post. We shall see how it goes. Hopefully it does not blow up.
To run the Software Repair Assistant in Windows just plug your phone is and when the prompt appears click the run option. You can install the assistant from there.
Good luck...
Click to expand...
Click to collapse
Thanks Spyke, I'm just waiting on my wife to get home with her S4 so I can do just that. It's pretty much my only hope. I'm just hoping it doesn't need that device profile that I deleted from my Mac... Good luck with yours! Let me know how it turns out!
OK, quick update. I was able to get the Verizon application installed on my PC and it was able to connect to the phone. It gave me a message saying due to the condition I would lose my data but it would restore it for me. Of course I went with it, so it's doing its thing now. I'll update with how it goes from here.
Please do...in the middle of my repair/update it BSOD my PC and now i think my phone is jacked
Spyke562 said:
Please do...in the middle of my repair/update it BSOD my PC and now i think my phone is jacked
Click to expand...
Click to collapse
Once I got the phone connected to my PC it was smooth sailing.
At what point did you BSOD? What version of Windows are you running?
Glad to hear you got it working!
I think it BSOD somewhere after 50%.
I am on Windows 8.1
Running it again and its a 93% so far.
Phone stuck on Software Update Failed on boot
Spyke562 said:
Glad to hear you got it working!
I think it BSOD somewhere after 50%.
I am on Windows 8.1
Running it again and its a 93% so far.
Phone stuck on Software Update Failed on boot
Click to expand...
Click to collapse
I ran it on Windows 7. Sounds like you are where I was. I'm hoping it was a fluke and pulls through this time! Fingers crossed for you!
skullzarmy said:
I ran it on Windows 7. Sounds like you are where I was. I'm hoping it was a fluke and pulls through this time! Fingers crossed for you!
Click to expand...
Click to collapse
Hey skullzarmy,
looks like keeping your figners crossed help me. After disconnecting my phone, pulling the battery and re-connecting the repair worked and I am back up and running.
Thanks for your help!
Spyke562 said:
Hey skullzarmy,
looks like keeping your figners crossed help me. After disconnecting my phone, pulling the battery and re-connecting the repair worked and I am back up and running.
Thanks for your help!
Click to expand...
Click to collapse
Great news! Not sure I helped but glad we both got our phones up and running again!
Hi all.
i just bought at&t unlocked G5 (H820), and it seems i have a problem about "software update".
When i check Android security patch level, its still on "2016-03-01" (Build number: MMB29M, H82010c). Its very outdate, and i cant get any update. already check via software update (OTA), its says i'm on the latest software. I try use LG Bridge, still the same - i dont get any update and i get error "cant find software" or something like that (i dont remember the exact word).
Please, can you guys help me. Is there another way to get Software update?
I dont even have app drawer :crying:
fyi: I already search firmware for H820, but still no luck.
Thanks.
I have a similar problem with my phone, OTA does not work for me.
Download the latest version of LG Bridge and connect your phone, go to Software Update tab and search for update
Thats the only way I got updates and im updating to Nougat with my H860N right now.
Nirkon said:
I have a similar problem with my phone, OTA does not work for me.
Download the latest version of LG Bridge and connect your phone, go to Software Update tab and search for update
Thats the only way I got updates and im updating to Nougat with my H860N right now.
Click to expand...
Click to collapse
Already tried sir. Still no luck.
Everytime i click "Search for update", i always get this error
"Cannot check the software version Try Again". I dont have any problem with USB driver, my phone connect perfectly with LG Bridge and i have the latest version of LG Bridge. I tried to click "Update error recovery" and i get this error message "cannot check phone information".
any idea?
Hmm, I would suggest perhaps try it on another PC (also looks like there are troubles with LGUP+ Macs if you are on one)
Nirkon said:
Hmm, I would suggest perhaps try it on another PC (also looks like there are troubles with LGUP+ Macs if you are on one)
Click to expand...
Click to collapse
I'm on windows sir.
Yeah, maybe i will try it on another PC (even though i dont have any problem when using LG Bridge with G4).
btw, this is my first time buying unlocked phone. i dont know that i need at&t simcard just to get an OTA update.
I think im screwed. haha.
This is also happening to me. Since I've got my phone back from warranty I don't recieve any OTA updates (even though before everything was fine) and LG Bridge is displaying the same error as yours. In my case the reason I think it is because the motherboard was replaced. My phone is an UK model but the new motherboard is made for Europe (my IMEI was changed after this replacement). Maybe something similar happened to your phone. If you can find any solution to this please post it because I'm also interested in resolving this.