Right basically, I followed the advice on the thread about which applications are safe to remove and removed the mtpapp however that is FAR FROM safe to remove as I've now found that whenever I connect the phone to any computer, I get the same error message : "SAMSUNG Mobile MTP Device was not successfully installed" and furthermore, when I go into Settings>Wireless and Networks>USB Utilities, the only option I have is USB mass storage mode but I'm sure samsung kies should be there too?
At the moment, kies recognises that my phone has been connected but just gets stuck on Connecting... so can't go any further.
I've done both soft and HARD resets but I still get the same damn message.
I've also tried flashing through ODIN but it just keeps showing up fail so something is seriously wrong as it recognises the phone's connected, but doesn't have the protocol (mtp i assume) to connect.
I've even phoned up Samsung support but they were useless unfortunately
What I'm asking is, is there a 3rd option to reinstall system apps from somewhere? even if I could manually download on pc then transfer through USB mass storage mode, I'm willing to do that, I just need functionality back so if anyone has some strange method, do help! or ask further questions to help me help you
You should only have USB mass storage mode there.
To flash with ODIN you need to start the phone in download mode; you shouldn't be able to nuke this by fiddling with the mtpapp.
Related
Hi, I have a problem connecting to Kies. I have been searching for hours over the internet for a solution but nothing worked.
Until yesterday I was connecting normally to Kies, syncing my mobile and checking for updates. Yesterday Kies gave me a message that there is a new update (for kies software), so I accepted the update and got the latest version (2.0.3.11082_152). Since I did that i couldnt connect my SGS2 to Kies again. It keeps on saying "connecting" on the screen but never ends and never show my SGS2 under "connected devices" .
I already have "debugging mode" unchecked. I used the option to update drivers several times. I tried to download Kies again at least 8 times (both the latest version as well as the original version I previously had), I tried unmounting my SD card, I tried several USB cables, but still getting "connecting" that stays forever.
BTW, I can connect to my PC in USB storage mode.
I have stock Android 2.3.3 with Kernel version JPKH1 (Arabic enabled).
I really appreciate any help from anyone.
I have read in many forums that I need to pick "Kies mode" by going to Settings>Wireless and network> USB settings. Well, on my phone when I go to Settings>Wireless and netwrok I dont have "USB settings" in the list but have "USB utilities" instead. Under "USB utilities" the only option I have is USB mass storage. IS THIS WHAT OTHERS HAVE ON THEIR SGS2s ???
same prob
Anyone, PLEASE....
waelnd said:
Anyone, PLEASE....
Click to expand...
Click to collapse
I have read in many forums
suggest if these forums know so much ask them as you are not getting an instant reply .
Under "USB utilities" the only option I have is USB mass storage. IS THIS WHAT OTHERS HAVE ON THEIR SGS2s ???
Off course thats what we all have your other forums are talking nonsense .
Suggestion turn phone OFF turn PC off reboot PC Reboot phone .
Start Kies connect Samsung USB cable .
Wait for Kies to connect .
jje
And make sure you run Kies as Administrator if you are running Win7
I used to have the same issue.
If you are using a 3rd party launcher, try turning that off and returning to touch wiz, as that caused issues for me, also make sure the phone is unlocked.
Failing that, turn the computer off, and plug the phone in, and then boot the computer back up, that might force it to install the drivers.
Same problem with me.i have win xp.but newer kies verson does not support sgs2.one another problem is i accidently uninstalled samsung usb driver for mobile phone.now i connect phone with pc via usb cable,the pc every time says fond new hardware and try to install it but could not sucseed.when i manually install driver,pc every time says "mobile phone has being used,eject the phone and reboot pc then install usb driver".where no phone is conected.why pc says eject phone where no phone is conected? Please help me please.
Sent from my GT-I9100 using XDA App
Saolved: Kies not connecting
Hi. To any who is faing this problem, here is the soultion that worked with me.
After trying everything, from rebooting PC and phone several times, using Kies "Resoultion Connection Eror" to download drivers many times, making sure the USB debugging is turned off from setting, etc,,,,, NOTHING WORKED
So:
1- I disconnected my phone from PC
2- I went to PC Control Panel>System and Maintenance>System>Device Manager
Under "USB Controllers" I didnt find anything with Samsung name. Instead, I found 2 entries under the name "USB Composite Device". Using right click I uninstalled them.
3- I reconnected my phone with Kies closed. As soon as I reconnected my phone, I had a message saying that Samsung Drivers are being added
4- I opened KIES, and Voila... my phone connected and I could see its name under Kies connected devices.
5- Now under Device Manager I can see "Samsung Mobile USB Composite Device"
My interpretation is that although I tried to update the Samsung drivers thru Kies many times, the drivers that already existed for the "USB Composite Device" (which I uninstalled in step 2) were forbidding Samsung drivers to take their place. So when I unistalled the USB Composite Devices everything worked the way ot should.
Hope this could help anyone who faces this problem.
Solved!!
Just go through the trouble shooting procedure which shows up on the screen when Kies is running and your device is not able to connect. It'll download some driver and automatically fix the issue.
Hi All,
I have recently got a new Galaxy S2 on VF UK and when I try and connect it to the Kies application, I keep getting the error message;
Reconnect the devise in Samsung Kies (PC Studio) Mode.
Current connection mode is not supported by Kies.
I have tried using the debug mode and does not resolve the issue.
Anyone else having the issue?
Cheers,
Dave.
I butted heads with Kies over time too
Did you perhaps turn on the USB mode so that the phone acts like its some USB drive? As for Kies you just plug it in without setting any mode.
If not...
I would suggest, to uninstall, and then reinstall Kies. Best download the latest version if you are not sure you have that one.
After the install don't start Kies.
First connect the phone to the computer, you don't have to put it into any mode, just plug it in. Down in the bottom right corner there should pop up some message about drivers being installed/configured.
When you get the message that it was all okay you unplug the phone.
Then start up Kies.
Then again plug in the phone.
If all goes well it should then it should recognize the phone.
I usually ran into trouble when the usb driver for the phone was not installed correctly, and having Kies on and having having the driver being configured would often result for me in drivers that had errors.
Mario387 said:
I butted heads with Kies over time too
Did you perhaps turn on the USB mode so that the phone acts like its some USB drive? As for Kies you just plug it in without setting any mode.
If not...
I would suggest, to uninstall, and then reinstall Kies. Best download the latest version if you are not sure you have that one.
After the install don't start Kies.
First connect the phone to the computer, you don't have to put it into any mode, just plug it in. Down in the bottom right corner there should pop up some message about drivers being installed/configured.
When you get the message that it was all okay you unplug the phone.
Then start up Kies.
Then again plug in the phone.
If all goes well it should then it should recognize the phone.
I usually ran into trouble when the usb driver for the phone was not installed correctly, and having Kies on and having having the driver being configured would often result for me in drivers that had errors.
Click to expand...
Click to collapse
Hi Mario387,
Thank you for your advise but I have tried what you have suggested and still having the same issue.
I don't think that I have set my devise to be a USB devise - how do I tell if I have it in the right mode?
Under the phoneutil the usb mode is PDA (*#7284#)
Any advise would be deeply appreciated
Cheers,
Dave.
try to turn off phone
take the battery off then put it back
reinstall kies
after installing kies connect usb wire at the main usb hub
then connect it to your phone
then turn it on.. hope it helps
Tried to connect it, drag down the pullbar, then clicking on the mtp-thingy. And then click "enable usb storage" ?
Hi all,
I have a really weird problem im hoping someone can help me with.
I cant seem to get my S2 detected in windows when connected via USB. It charges no problems but I cannot see the storage on the phone.
However the phone is deteced in download mode OK so I can use odin to flash firmware if needed. I have tried gonig back to stock image but still makes no difference. Done all the driver installs / uninstalls, reboot of PC and phone etc, but nothing seems to make a difference, I just can see the storage under windows.
Any help would be greatly appreciated.
Thanks
jutler123 said:
Hi all,
I have a really weird problem im hoping someone can help me with.
I cant seem to get my S2 detected in windows when connected via USB. It charges no problems but I cannot see the storage on the phone.
However the phone is deteced in download mode OK so I can use odin to flash firmware if needed. I have tried gonig back to stock image but still makes no difference. Done all the driver installs / uninstalls, reboot of PC and phone etc, but nothing seems to make a difference, I just can see the storage under windows.
Any help would be greatly appreciated.
Thanks
Click to expand...
Click to collapse
Go 2 Control Panel>Hardware and Sound>Device Manager, then plug in a cable and watch for changes to the hardware list. If your phone appears in the list, then all should be ok.
do you mean when the phone is in normal mode or download mode? I cant see the phone listed in device manager when in normal mode.
When i try to put the phone in mass storage mode via the USB utilities in the setting, I get the prompt to connect a USB cable, however, when i do connect it, the pop up fails to disappear and the PC doesnt detect
jutler123 said:
do you mean when the phone is in normal mode or download mode? I cant see the phone listed in device manager when in normal mode.
When i try to put the phone in mass storage mode via the USB utilities in the setting, I get the prompt to connect a USB cable, however, when i do connect it, the pop up fails to disappear and the PC doesnt detect
Click to expand...
Click to collapse
Probably it's a Windows fault. Try on another computer, but if the problem persists, then it's a phone issue.
yeap, tried it on more than one machine. One one machine it would detect in normal or download mode, but on another machine it detects in download mode but not normal mode. i dont understand how it can transfer data while in download mode as it must detect some sort of storage???
jutler123 said:
yeap, tried it on more than one machine. One one machine it would detect in normal or download mode, but on another machine it detects in download mode but not normal mode. i dont understand how it can transfer data while in download mode as it must detect some sort of storage???
Click to expand...
Click to collapse
Try turning off 'Usb Debugging' if ticked.
tried that too. when selecting USB mass storage, it prompts that usb debugging will be switched off
Reinstall Windows. This is the best solution.
Hello xda users,
I'm having a really strange problem. When copying files from my PC to my phone (be it the internal storage or the SD card) the window that shows the transfer process just hangs and nothing happens. Example: see transferhang.png from attachments (sorry, can't post links yet)
After leaving it "copy" for a while I get this error:
see cannotcopy.png from attachments. (The error says: Cannot copy item: the device has either stopped responding or has been disconnected.)
I am running Windows 7. My Galaxy SII is rooted and I am running the MIUI rom. I have searched around and have found no working solution.
However, if I change the USB port from the front of the PC (USB 2.0) to the back (USB 3.0) I can transfer small files like photos but larger ones (like 150MB for example) hang up.
Copying files from the phone to the PC, however, works. I find this whole thing really strange.
If anyone has any idea as to how to fix this please tell me.
Did you try the same thing on another computer?
Did you try to change the use cable?
/Amiroslo
amiroslo said:
Did you try the same thing on another computer?
Did you try to change the use cable?
/Amiroslo
Click to expand...
Click to collapse
Tried it on another computer, same thing.
Haven't tried another cable, don't have one.
Did you face the same problem before the MIUI rom? Sometimes the ROM could cause the problem
/Amiroslo
Running stock android (4.1.2) I did not experience the same problems, but I had other issues.
While on stock 4.1.2 my computer couldn't detect my device for some reason. It always failed to install the drivers and the "Troubleshoot connection issue" option in Kies did nothing. Every time I connected my device to the PC I got a "Device not recognized..." pop-up. I was able to get my PC to detect the phone but I had to do really strange things (strange as in I have no clue why it works) and it didn't always work.
What I did to get my PC to connect to my phone was:
1. Open settings
2. Go to USB options
3. Choose "Mount USB storage" (most likely not worded this way)
4. Connect my phone to the PC
5. Get a "Device not recognized" error
6. Go to developer options -> Enable USB debugging
7. Boom, it works. (but as I said not 100% of the time)
While doing all of this I had Kies running, otherwise the method doesn't yield anything.
I tried just enabling USB debugging and connecting the phone, but it didn't work that way. For some reason the only way to get it working was to mount the USB storage and enable USB debugging after that, all the while running Kies on my PC.
Shapeless said:
Running stock android (4.1.2) I did not experience the same problems, but I had other issues.
While on stock 4.1.2 my computer couldn't detect my device for some reason. It always failed to install the drivers and the "Troubleshoot connection issue" option in Kies did nothing. Every time I connected my device to the PC I got a "Device not recognized..." pop-up. I was able to get my PC to detect the phone but I had to do really strange things (strange as in I have no clue why it works) and it didn't always work.
What I did to get my PC to connect to my phone was:
1. Open settings
2. Go to USB options
3. Choose "Mount USB storage" (most likely not worded this way)
4. Connect my phone to the PC
5. Get a "Device not recognized" error
6. Go to developer options -> Enable USB debugging
7. Boom, it works. (but as I said not 100% of the time)
While doing all of this I had Kies running, otherwise the method doesn't yield anything.
I tried just enabling USB debugging and connecting the phone, but it didn't work that way. For some reason the only way to get it working was to mount the USB storage and enable USB debugging after that, all the while running Kies on my PC.
Click to expand...
Click to collapse
Currrently Im using Neat ROM for my GS2. I have kies totally uninstalled. I plugin my phone to the pc and it recogonized it. I have the USB debuggin set on. You can try to install another ROM tho, and make a full wip etc. I cant tell u that getting a new ROM will 100% solve your problem, but you can give it a try tho.
/Amiroslo
I have tried doing a full wipe and it doesn't help.
The only roms I have tried are stock 4.1.2 and MIUI.
I can't tell whether it's a Windows problem or a problem with my phone.
Try new stuff
Either
Try a new Rom, stock or aosp or aokp
update your usb drivers, just google and you will find the new one
Got a new cable. Worked.
New rom install now not getting "allow usb debugging always allow this computer "
Since updating to a new ROM which by the way is excellent thank you for your hard work its much appreciated , I cant connect to my usual android management suite ( mobilego) the "allow usb debugging always allow this computer "message doesn't come up when connecting the phone to the same PC ive always used anymore.
Developer options are on and allow usb debugging on phone just doesn't seem to show message on phone i can browse folders via PC manually
Any ideas appreciated have even tried removing drivers already, probably not ROM related anyhow just thought id ask might even be windows
Sorted now reloaded ROM and all seems okay...very weird