Hi All,
I have recently got a new Galaxy S2 on VF UK and when I try and connect it to the Kies application, I keep getting the error message;
Reconnect the devise in Samsung Kies (PC Studio) Mode.
Current connection mode is not supported by Kies.
I have tried using the debug mode and does not resolve the issue.
Anyone else having the issue?
Cheers,
Dave.
I butted heads with Kies over time too
Did you perhaps turn on the USB mode so that the phone acts like its some USB drive? As for Kies you just plug it in without setting any mode.
If not...
I would suggest, to uninstall, and then reinstall Kies. Best download the latest version if you are not sure you have that one.
After the install don't start Kies.
First connect the phone to the computer, you don't have to put it into any mode, just plug it in. Down in the bottom right corner there should pop up some message about drivers being installed/configured.
When you get the message that it was all okay you unplug the phone.
Then start up Kies.
Then again plug in the phone.
If all goes well it should then it should recognize the phone.
I usually ran into trouble when the usb driver for the phone was not installed correctly, and having Kies on and having having the driver being configured would often result for me in drivers that had errors.
Mario387 said:
I butted heads with Kies over time too
Did you perhaps turn on the USB mode so that the phone acts like its some USB drive? As for Kies you just plug it in without setting any mode.
If not...
I would suggest, to uninstall, and then reinstall Kies. Best download the latest version if you are not sure you have that one.
After the install don't start Kies.
First connect the phone to the computer, you don't have to put it into any mode, just plug it in. Down in the bottom right corner there should pop up some message about drivers being installed/configured.
When you get the message that it was all okay you unplug the phone.
Then start up Kies.
Then again plug in the phone.
If all goes well it should then it should recognize the phone.
I usually ran into trouble when the usb driver for the phone was not installed correctly, and having Kies on and having having the driver being configured would often result for me in drivers that had errors.
Click to expand...
Click to collapse
Hi Mario387,
Thank you for your advise but I have tried what you have suggested and still having the same issue.
I don't think that I have set my devise to be a USB devise - how do I tell if I have it in the right mode?
Under the phoneutil the usb mode is PDA (*#7284#)
Any advise would be deeply appreciated
Cheers,
Dave.
try to turn off phone
take the battery off then put it back
reinstall kies
after installing kies connect usb wire at the main usb hub
then connect it to your phone
then turn it on.. hope it helps
Tried to connect it, drag down the pullbar, then clicking on the mtp-thingy. And then click "enable usb storage" ?
Related
Hi, I have a problem connecting to Kies. I have been searching for hours over the internet for a solution but nothing worked.
Until yesterday I was connecting normally to Kies, syncing my mobile and checking for updates. Yesterday Kies gave me a message that there is a new update (for kies software), so I accepted the update and got the latest version (2.0.3.11082_152). Since I did that i couldnt connect my SGS2 to Kies again. It keeps on saying "connecting" on the screen but never ends and never show my SGS2 under "connected devices" .
I already have "debugging mode" unchecked. I used the option to update drivers several times. I tried to download Kies again at least 8 times (both the latest version as well as the original version I previously had), I tried unmounting my SD card, I tried several USB cables, but still getting "connecting" that stays forever.
BTW, I can connect to my PC in USB storage mode.
I have stock Android 2.3.3 with Kernel version JPKH1 (Arabic enabled).
I really appreciate any help from anyone.
I have read in many forums that I need to pick "Kies mode" by going to Settings>Wireless and network> USB settings. Well, on my phone when I go to Settings>Wireless and netwrok I dont have "USB settings" in the list but have "USB utilities" instead. Under "USB utilities" the only option I have is USB mass storage. IS THIS WHAT OTHERS HAVE ON THEIR SGS2s ???
same prob
Anyone, PLEASE....
waelnd said:
Anyone, PLEASE....
Click to expand...
Click to collapse
I have read in many forums
suggest if these forums know so much ask them as you are not getting an instant reply .
Under "USB utilities" the only option I have is USB mass storage. IS THIS WHAT OTHERS HAVE ON THEIR SGS2s ???
Off course thats what we all have your other forums are talking nonsense .
Suggestion turn phone OFF turn PC off reboot PC Reboot phone .
Start Kies connect Samsung USB cable .
Wait for Kies to connect .
jje
And make sure you run Kies as Administrator if you are running Win7
I used to have the same issue.
If you are using a 3rd party launcher, try turning that off and returning to touch wiz, as that caused issues for me, also make sure the phone is unlocked.
Failing that, turn the computer off, and plug the phone in, and then boot the computer back up, that might force it to install the drivers.
Same problem with me.i have win xp.but newer kies verson does not support sgs2.one another problem is i accidently uninstalled samsung usb driver for mobile phone.now i connect phone with pc via usb cable,the pc every time says fond new hardware and try to install it but could not sucseed.when i manually install driver,pc every time says "mobile phone has being used,eject the phone and reboot pc then install usb driver".where no phone is conected.why pc says eject phone where no phone is conected? Please help me please.
Sent from my GT-I9100 using XDA App
Saolved: Kies not connecting
Hi. To any who is faing this problem, here is the soultion that worked with me.
After trying everything, from rebooting PC and phone several times, using Kies "Resoultion Connection Eror" to download drivers many times, making sure the USB debugging is turned off from setting, etc,,,,, NOTHING WORKED
So:
1- I disconnected my phone from PC
2- I went to PC Control Panel>System and Maintenance>System>Device Manager
Under "USB Controllers" I didnt find anything with Samsung name. Instead, I found 2 entries under the name "USB Composite Device". Using right click I uninstalled them.
3- I reconnected my phone with Kies closed. As soon as I reconnected my phone, I had a message saying that Samsung Drivers are being added
4- I opened KIES, and Voila... my phone connected and I could see its name under Kies connected devices.
5- Now under Device Manager I can see "Samsung Mobile USB Composite Device"
My interpretation is that although I tried to update the Samsung drivers thru Kies many times, the drivers that already existed for the "USB Composite Device" (which I uninstalled in step 2) were forbidding Samsung drivers to take their place. So when I unistalled the USB Composite Devices everything worked the way ot should.
Hope this could help anyone who faces this problem.
Solved!!
Just go through the trouble shooting procedure which shows up on the screen when Kies is running and your device is not able to connect. It'll download some driver and automatically fix the issue.
Hey everyone,
So, I rooted and flashed my SGS2 back in july... everything went perfectly... but the Asus that I used to flash has been sold, and since I flash using CWM, not odin, I had not even realized this.... until I had to root and flash my mom's i9000m
My new HP is having a really hard time trying to detect any of my android devices. Here is what I tried:
- USB debugging is most certainly on
- Putting phone in download, plugging into laptop, letting install drivers - NOTHING in odin
- Finding the samsung usb mobile device drivers on tutorials on the internet - NOTHING in odin
- Installing kies, letting that install drivers - still nothing in odin or kies
- Try different USB port
- Try different USB cable
- Try pulling the battery and sim
It definitely is not the phone, because my SGS2, or my parents S vibrant or S captivate are detected by kies or odin. Also I can get a connection to storage when phone is on, ect.
Is there anything I missed? This new HP is starting to piss me off lol. Everything went to smoothly on the Asus.
did you turn off usb debugging. it interferes with the connection
settings - applications-development.
If I turn off USB debugging and enter kies mode while the phone is on (normally) it will say Connected...on the phone, but my laptop does not detect anything, kies is still waiting for a connection.
Ideally I want USB Debugging on, as I want to connect to odin, not kies. But as neither is working... I figured I would just see what I could get to connect.
SGS2 Connect
Power off phone
Install Kies
Power on phone start Kies connect Samsung USB cable .
Let Kies find phone .
NO
Then try Kies not running put phone in USB Mass storage mode connect cable wait for windows to find USB mass storage device and install drivers .
jje
Turns out there was an issue with my android SDK installation. Reinstalled it and re downloaded drivers. Everything works! Thread closed!
Thanks for the suggestions
So when i try to connect my galaxy to the computer nothing happens. i plug it in and it will start to charge but the phone will not have recognized the fact that it is connected to the computer and the computer doesnt even say "unrecognized device" how do i get the phone and omputer to recognize each other?
Did you install drivers for the phone? What operating system are you on?
yes i have. ive tried both osx and windows 7 and i have made sure to download teh drivers for each
Have you tried to connect it in usb debugging mode? (goto settings, applications, devlopment, check debugging mode?
(I dont know of it will help, but it would be the next thing I would try)
And try different usb ports. I have heard before that it can help.
yeah ive tried all of that it and still nothing, the switching usb ports too
Did you restart the computer after you installed drivers?
I would try installing Samsung Kies (from samsung website, GS2 support page). It also installs drivers and fixed a problem I had with connection.
If all these don't work, I don't know what to tell you. Sorry. I am sure someone here with more experience will be able to help.
yeah haha ive done all of these unfortunately and still nothing, thank you for you suggestions though
Kies had an update within the hour of New years (Pacific).
I discovered this morning that USB debugging mode MUST BE OFF for Kies to recognize and connect to the phone. I'm currently backing up my device in this mode right now.
"Kies Air" also works well, without having to worry about any USB issues.
"Droid Explorer" connects fine with debugging turned on. I have to wait until backup is complete to see if it works with debugging turned off.
I'm having USB port issues right now, so your mileage may vary.
Hope this helps.
Hello everyone, as the topic name states, my galaxy s3 refuses to connect to kies.
The first time i attempted to connect it to the PC through USB cable kies told me, that my phone is locked and I need to enter unlock pattern, I did so, but nothing happened, connecting was shown for indefinite amount of time. So i disconnected the phone from usb manually. Restarted pc, fired up kies again and tried to connect the phone. Now every time I connect the phone kies simply shows connecting for a very long time without any errors, and on phone when its connected to the pc I get 'Connected as media device/or service - dont remember' notification. Whats my problem, and how do i fix that. Oh, and I'm running WinXP
Thanks for answers in advance!
tcpa252 said:
Hello everyone, as the topic name states, my galaxy s3 refuses to connect to kies.
The first time i attempted to connect it to the PC through USB cable kies told me, that my phone is locked and I need to enter unlock pattern, I did so, but nothing happened, connecting was shown for indefinite amount of time. So i disconnected the phone from usb manually. Restarted pc, fired up kies again and tried to connect the phone. Now every time I connect the phone kies simply shows connecting for a very long time without any errors, and on phone when its connected to the pc I get 'Connected as media device/or service - dont remember' notification. Whats my problem, and how do i fix that. Oh, and I'm running WinXP
Thanks for answers in advance!
Click to expand...
Click to collapse
Try installing these drivers https://www.dropbox.com/s/fm9b12xy3r0t07b/SAMSUNG_USB_Driver_for_Mobile_Phones.zip. After installation reboot the pc and reconnect the phone with Kies. It should be good now.
Thanks for suggestion, but that did not work(just tryed)
Small update of what has already been done to no avail.
Manually reinstalling samsung usb drivers
Connection troubleshoot from the tools menu in kies
Wiping cache on the phone
Ticking and unticking usb debug option in on of the setting submenus
Attempted to enable usb tethering...
As a side note, myphoneexplorer works perfectly fine. But it ends with that.
God damn it i need kies
Hello, i have a problem connecting my Samsung Galaxy 5.0 Player to my computer and lap-top.
I tried everything that is possible..
Debugigng is turned off.
When i put usb cable into computer error shows.
I tried with Voluem down and Power buton, and it's shows "Downloading.." and "Do not turn off Targer!!!" and nothing happens..
I also tried evey usb port on my computer and lap-top, and always same error..
Is there any to fix this?
Are you sure you have the drivers working on the computer? The best check is to put the player in Kies mode and see in Kies can connect. Not sure what to try after that
i had this happen to me and all i did was turn ON usb debugging and it magically recognizes the device.
i ran into this problem after i updated kies.
also try removing kies and just keeping the usb drivers