Hello all,
I have an HTC HD2 W6.5.
My email (gmail) send/receive status has been stuck on "disconnecting" for two days and I believe it is sucking my battery dry within 12 hours. I have taken the battery out, removed gmail from the phone and reinstalled it. The same problem occurs once it attempts to receive mail.
Possibly unrelated but happening since the email problem, the screen will not turn on right away when I hit the red disconnect button. I am missing phone calls because of this.
Any help would be much appreciated.
Thank you and all the best,
Jenna Ann
Jenna Ann,
My HD2 started behaving like that last Thursday early afternoon. Phone calls ignored/missed, battery drained, overheating... I deleted all gmail accounts from the phone and - voila! This problem is gone.
I believe Google guys modified their server side 2 days ago causing phones' problem.
Hi Jenna Ann,
I'm having the same issue. Running a system util prog called MemMaid and I can see the process (tmail.exe) is sucking huge amounts of CPU cycles. It's causing my phone to frequently lock-up, whereby only the hardware buttons light up - screen remains blank/black. No amount of soft resets has fixed the issue. I'm not convinced a hard-reset will cure my ills either but it will probably be my next move unless someone else has a better idea.
Watching the tmail.exe process eat up to 98% of the CPU also causes my HD2 to get extremely hot like yours. Once I've killed/terminated the process, HD2 begins to cool down and the idle process goe back to normal (99%). I should also add that I've had my phone for 11months now and have had no ongoing issues until now. I haven't installed any new apps either for quite some time. In fact, like you, everything was/has been running along smoothly without incident until a couple of days ago. Initially, my first thought was the battery but it's not the battery that gets hot so I thought my hardware had suddenly developed a fault.
I still have no idea. The comment about google changing something server side is interesting if for no other reason than the timing of it all. But when I do a soft reset, it is the AudioManager_Eng.exe process that hogs the CPU first. Killing that process then sets the tmail.exe process into high CPU utilization. Killing that process solves the problem temporarily but as I'm charging the battery whilst this is taking place (via PC), inevitably tmail.exe goes into CPU overdrive again after 10mins or so. I believe ActiveSync might be responsible in someway for that.
I also see my Hotmail account (also uses tmail.exe) also has trouble connecting/disconnecting when the process is in run away mode. It just hangs there, same as gmail, whilst this tmail.exe process gobbles up all of the CPU. So, not convinced deleting my Gmail account will solve the issue but might give it a shot. One would think if Google changed something then there'd be a hell of a lot of disgruntled people out there ... and maybe there is??
I'm really hoping there's a simple solution to this. At a minimum, hoping this is a software related issue and not hardware. Hope someone here at XDA can help.
Mick.
Thanks for the replies and ideas. I removed gmail again and shut every program down. I then reinstalled gmail through ActiveSync. So far the email server has not gotten stuck. We'll see about the screen freezing.
Take care,
Jenna Ann
detroitredwings said:
Jenna Ann,
My HD2 started behaving like that last Thursday early afternoon. Phone calls ignored/missed, battery drained, overheating... I deleted all gmail accounts from the phone and - voila! This problem is gone.
I believe Google guys modified their server side 2 days ago causing phones' problem.
Click to expand...
Click to collapse
Hello people
There has been some discusiion of this on the Dutty Rom development thread. It is certainly linked to Gmail.
Can ask what ROM you are running? Stock, Dutty, Energy etc as I don't seem to see much mention of the problem on other ROM development sites and wonder if it's linked to GMail and just a few cooked ROMs.
As detroitredwings said
Google have performed a server side update and tmobile US agree there is a problem - other reports says its only on imap and not on pop but I can't confirm or deny
haighpaul said:
Hello people
There has been some discusiion of this on the Dutty Rom development thread. It is certainly linked to Gmail.
Can ask what ROM you are running? Stock, Dutty, Energy etc as I don't seem to see much mention of the problem on other ROM development sites and wonder if it's linked to GMail and just a few cooked ROMs.
Click to expand...
Click to collapse
I've never done anything to my ROM but probably should. It's the standard issue that came installed in the phone.
ROM version: 2.13.531.1 (90963) WWE
Any suggestions about what to do with my ROM would be appreciated. I'm a completely noob and have looked through ROM flashing tutorials but still have no idea what to do.
I too began experiencing the same exact issue last Thursday night. Phone very hot and battery draining fast. Quite a feat since I have the large extended battery. I just set up my gmail for the pop3 server and then did send/recieve. tmail.exe went back to zero so it looks like this is the immediate solution. Thanks johnerz!
I also has this problem. I actually have both activesync and also pop3 and both of them are giving me issue. I hope gmail fix it soon.
Gmail drain
Yep- same problem for me as of two days ago.
Symptoms: phone overheating, battery discharging. Gmail constantly stuck in 'disconnect' and also cannot power on screen with quick touch to hardware 'on' button
HD2, ROM build 3.14.405.2
BIG PROBLEM needs to be escalated
Stupid me, I thought that it has sommething to do with my pouch and buyed a new one
Here we can see the Gmail known Issue: http://mail.google.com/support/bin/static.py?page=known_issues.cs
Tréo500 said:
Stupid me, I thought that it has sommething to do with my pouch and buyed a new one
Click to expand...
Click to collapse
Until I noticed the gmail connection issue, after my battery drained twice in the same day, I purchased a new battery thinking it was a battery issue.
crashes, weird behavior, battery drain, hot
I have the exact same issues: the hard keys frequently don't work, the phone crashes, calls get dropped and then an instant reboot, the battery gets hot and drains very quickly, gmail gets stuck in "Disconnecting."
I thought it was a problem with the battery pins causing a short, but they appear to be fine, at least to my eyes.
Interestingly, when the hard keys are not working, I can get it to respond by holding down the off key for a few seconds and then the home key.
I'm relieved to hear others are having the same issue. I was about to go out and buy a new battery as I'd read in another forum that a hot battery and wonky behavior was a sure sign of impending battery failure . . .
Update
Did as an earlier poster recommended, and reset Gmail a/c settings. All was well till earlier today, when the same problem occurred again. How depressing...
At least the problem is identifed
For what it's worth, I can confirm that this gmail issue is definitely what is causing the wonky behavior that we all seem to have experienced. When I shut down the email app, everything returns to normal.
Anyone have any information about the google team's efforts to fix the problem?
Google Forums thread
XDA Developers does not allow me to post an outside link, but if you search for tmail spike on Google and then go to the first link, then follow 'Another discussion' at the top of the forum page, you'll find over a hundred messages of complaint...
... and if anyone knows how to escalate problems with Google, please let us know here
hd2 user from Singapore. I guess this problem start a week ago. problem is CPU usage for Tmail.exe when high up to 98% then overheats and drain all the battery. its crazy!! 82% battery gone in 2hours or less!! can't use emails for now. this problem almost cause my either the battery or the phone to die, was charging till the notification light shows red and green non stop.
Confirming the issue
I have a stock T-Mobile HTC-HD2, and it's been acting exactly as described in this thread for the last few days.
Please post if you find a solution.
Thanks.
It's happening to both my HD2's. Started about 4 days ago with my wife's and 2 days ago with mine.
After a fresh flash this morning on mine, Gmail won't log end or stop the send/receive on either one of my accounts using IMAP. Frustrating.
haighpaul said:
Hello people
There has been some discusiion of this on the Dutty Rom development thread. It is certainly linked to Gmail.
Can ask what ROM you are running? Stock, Dutty, Energy etc as I don't seem to see much mention of the problem on other ROM development sites and wonder if it's linked to GMail and just a few cooked ROMs.
Click to expand...
Click to collapse
My ROM info is in my signature though based on what I am seeing in the Google forum it matters little.
Related
Well I loaded in the new sprint rom last night, and now my phone is completely useless. The radio has major problems, my signal goes from nothing to 4 bars, back and fourth, and the phone goes into permanent sleep mode when I let it sit. I found this out when I woke up this morning and missed 10 calls from a client havign an emergency overnight... wonderful. I have it sitting here on the desk, and it will go to sleep and require a reset every hour or so.
I haven't had any of those problems.
WM6 lag is basically gone now and the keyboard lag is gone.
Everything is WAY more responsive and the memory leaks seem better so far.
The memory "leak" / Cacheing is more managable, and the device isn't as laggy.
I've had no problems at all. I'm loving it.
cbunting said:
Well I loaded in the new sprint rom last night, and now my phone is completely useless. The radio has major problems, my signal goes from nothing to 4 bars, back and fourth, and the phone goes into permanent sleep mode when I let it sit. I found this out when I woke up this morning and missed 10 calls from a client havign an emergency overnight... wonderful. I have it sitting here on the desk, and it will go to sleep and require a reset every hour or so.
Click to expand...
Click to collapse
my MOGUL also goes into Perminant sleep if I let it sit.
i've had to take out the battery about 4 times just today.
anyone know why this could be?
Me too
Got the same problem installed last night. Woke up got into the car and checked phone sleeping had to soft start. Then same thing at least 3 times today. Also watched a short video in MP and it was show a few sec then sleep. Soft start and then you could watch it. Seems like after being on for a couple of hrs phone runs out of memory or something a freezes up?
claude9039u said:
Got the same problem installed last night. Woke up got into the car and checked phone sleeping had to soft start. Then same thing at least 3 times today. Also watched a short video in MP and it was show a few sec then sleep. Soft start and then you could watch it. Seems like after being on for a couple of hrs phone runs out of memory or something a freezes up?
Click to expand...
Click to collapse
Check your power setting setup, maybe it's set to turn the device completely off after 1min etc... For some reason my phone never shut off even if I let it set idle for more than 30 mins like it was set to do. Perhaps with the ROM update it actually does what it's supposed to now. Just an idea.
it's not supposed to TURN OFF as in shut down, it's just supposed to sleep. and it never comes out of sleeping mode. i've had numerous other problems, with bluetooth, etc... going back to Colonels rom, which was much more dependable.
cbunting said:
Well I loaded in the new sprint rom last night, and now my phone is completely useless. The radio has major problems, my signal goes from nothing to 4 bars, back and fourth, and the phone goes into permanent sleep mode when I let it sit. I found this out when I woke up this morning and missed 10 calls from a client havign an emergency overnight... wonderful. I have it sitting here on the desk, and it will go to sleep and require a reset every hour or so.
Click to expand...
Click to collapse
i too loaded it yesterday as well, but i want to wonder if you did a hard reset before you installed the rom. i did it, and it gave me no problems at all with radio version 1.47.00... oh, and the phone automatically cuts off when the alarm goes off while you charge it overnight (a big no-no, but you probably know this as well, but i ain't mad at ya). if you got anything, feel free to PM me. thanks in advance.
Thesian said:
The memory "leak" / Cacheing is more managable, and the device isn't as laggy.
I've had no problems at all. I'm loving it.
Click to expand...
Click to collapse
Mine's still leaking, badly too.
Any of you try to use BT on this new rom?
If you did you'd know that this rom is worthless
-mark
The culprit appears to be the 1.47 radio. The 1.47 radio coupled with any rom version will experiance sleeping, bt and other problems.... so I am rolling back to 1.40 radio to see how it acts
As a tech in a corporate sprint store, i'd be interested in the details behind this "sleep mode" issue. What are ppl running? How can I, in the store, reproduce the problem? Is it reproducable on command or guaranteed, or is it hit or miss?
As I've said, I have the new Rom and Radio, and have no new issues, and the memory "leak" / cache issue isn't gone, but its definetly not as bad, the OS even seems to have a SLIGHTLY smaller ram foot print... maybe just a few megs smaller, but smaller on my device.
cbunting said:
The culprit appears to be the 1.47 radio. The 1.47 radio coupled with any rom version will experiance sleeping, bt and other problems.... so I am rolling back to 1.40 radio to see how it acts
Click to expand...
Click to collapse
I tried that. The 1.40 radio with the new ROM still had all the new bugs.
D-pad cutting in and out...
I have found that if I push the power button to put the phone to sleep when it stops working, then turn back on, the d-pad works again. This seems to get it back to working. I wish that they could just get it right...
Jim
How do you get the new ROM?
I haven't updated yet, plan to over the weekend, but I would suggest anyone having problems to stop and consider their setup first...
What programs are installed that could cause problems?
What registry hacks have been done that may cause problems?
What configuration settings might need reset that may cause problems?
For example, after a hard reset, Enhanced Network over USB is enabled by default, and this often causes Active Sync to have issues. Likewise, power management tweaks will have reverted to defaults and you may like a more finely tuned setup.
As for memory leaks being better/worse, you may have programs installed that are out of date/buggy.
I realize it's easier to jump on the "this sucks" bandwagon, but it doesn't help you or other users with legitimate problems when no consideration is given to what is causing a given problem.
These situations are precisely why the instructions tell you that EVERYTHING will be erased. This is a good thing since it forces you to clean house, but it also means you have to pay attention to those things you often neglect or may have changed ages ago and forgotten.
Finally, if all else fails, try the ROM update again. Sometimes things go wrong.
Sorry if this seems like a rant, I just want people having issues to place blame where it truly belongs. After considering these matters, if you still have problems, definitely let HTC and the rest of us know.
Best Regards,
Aaron
Sorry, it's not anybody's installed programs. The bugs show up with nothing else but the bare ROM.
It's a train wreck.
There are more details on ppcgeeks and pdaphonehome -
http://forum.ppcgeeks.com/showthread.php?t=10366
Basically, on a stock ppc-6800 phone with nothing else installed, the BT keeps shutting off.. For me whenever a call comes in or after using my headset for a few minutes on an outgoing call...
-mark
Clean rom, nothign changed at all, it sucks, clearly. We are the beta testers obviously, as usual, with most products today
I installed the new ROM after backing up with SPB Backup, then installed my backup file back on and I haven't noticed any issues. I don't use bluetooth however, so I can comment on that. But, I haven't had the sleep issue others are describing either.
My phone was fine for a while, although I noticed that the time that it took to load my today screen after a reboot was extremely prolonged after time. I did a hard reset today and backed all my files up with spm back up or sbp? Anyway as I loaded the backup file executable, I noticed when it loaded system files that I saved from my passed phone my phone froze. So I went back and loaded all the files except system and it has been working fine and loading a lot faster, but the freezing still happens. I will list the times I have noticed when it will frequently freeze on me:
When I get a call it will just keep vibrating then I will have to soft reset
When I get in and out of MMS or finish a text
Sometimes my screen won't even turn back on after I didn't it after a day of paintball.
I use Radio rom 3.42.50
Also, this freezing awkwardly began to occur when I started having long conversations with this chick on the phone. Maybe it is a battery problem? If so, if any of you would be kind to get me the stock rom and or dcd 3.2.6 if i need to reinstall anything. I also used the usb unlocking cab not the memory card one, I will even offer money. This is very irritating because this is my business phone and the soft resets lose the last calls and texts I receive. Most of them are very important which is why this sucks so bad, excuse if this is long but many people do not provide sufficient info to troubleshoot to problem.
Thank you guys once again.
P.S I will post in both Titan and Titan upgrading since I am unaware to post this , mod please delete if I am breaking any of the rules.
sporty18 said:
Also, this freezing awkwardly began to occur when I started having long conversations with this chick on the phone.
Click to expand...
Click to collapse
I suspect that this is the issue... stop doing this, cuz it's against "The Man Law" Article 8, section 4.... "A man shall NOT engage in lengthy phone chat with a women unless it's about sex, hunting or eating..."
lol
Oh trust the conversation was full of sex , and phone sex
You aren't alone; I was having all sorts of problems like this from 3.26 onward... but now that I've been using 6.5 builds from PPCGeeks, this problem has gone away entirely.
Make the jump d00d.
Can I get a link for that? Any of you think it may be the battery? Yesterday when it was out of battery I plugged it in and it didn't even want to start up anymore. Also the battery was getting pretty hot that usual , very much like it has been used for a long period of time.
I wonder if anyone on Bell is using 6.5. Maybe I should make the jump.
Just installed 21501 by Tplane and got a freeze already. Is there any possible way the issue may be the battery.
Hi,
Can anybody help me with this? My gps keeps failing. A reboot sometimes works, I've tried running quick gps but this makes no difference, Sometimes it will reboot itself after it fails (sometimes repeatedly!!) normally when using copilot 8. It doesn't seem to be an issue with copilot as google maps and chartcross gps also fail to work.
rom htc 3.14.405.2(04666)wwe date 29/09/2010
radio 2.15.50.14
protocol 15.42.50.11U
os 5.2.21913(21913.5.0.94)
many thanks
Does it fail in all usage situations (indoor, outdoor)?
Do you use Quick GPS?
Did you try another Radio ROM?
tictac0566 said:
Does it fail in all usage situations (indoor, outdoor)?
Do you use Quick GPS?
Did you try another Radio ROM?
Click to expand...
Click to collapse
Yes
Yes
No, I've not changed radio.
I tried again last night. Co pilot worked for a minute or so then lost gps, then "gps back, determining position..." then rebooted itself, repeatedly and did freeze on boot up once. I soft reset it and tried google maps, it found no sats and rebooted itself, tried again and it was ok for about 10 minutes on copilot then I had finished my journey... It's infurating I do know! Would it be worth trying a different radio as I've not changed it from stock and it's only recently benn misbehaving?
It's still misbehaving... Is there anything in the registry that might cause it?
This may be a bit too drastic, but a hard reset can rule out the registry as the culprit.
I'm trying to avoid a hard reset if I can. I'd have to reinstall the modified rom if I did wouldn't I? (from htc website)
This is really getting me down now... Last night co-pilot worked for 10 minutes then without warning or apparent loss of gps phone rebooted, then without opening any apps or even touching it, it rebooted itself 4 times. I'm thinking a hard reset has got to be tried..
Forgive my ignorance, but if I hard reset will I have then to reinstall the updated rom and patches I installed from htc late last year to remedy daylight saving issues etc and will I be able to reinstall paid for software from marketplace without buying again?
Can anyone help please?
I've read about the rebooting problem with other users. This was caused by bent battery pins.
Did look at those?
thanks. battery pins look fine to me. i will try a hard reset, i'm just wondering if i can reinstall my paid for marketplace software or will i have to buy again and i presume i will have to reinstall htc patches and updated rom after hard reset. please forgive my ignorance. it threw a fit this morning too. i switched it to silent for an hour whilst at a funeral and when i came out battery was totally discharged. it was about 90% beforehand. it seems to be dying!!!!!!
Does nobody know, please?
i am sorry to say that ur problem is the same with mine,and i think its main board broblem,i open it and remove the gps part and then restart the phone,the same problem the phone keep freezing and restart it self,so i think its mainboard broblem,i bought another used hd2 ,and the old one for parts,
sorry to say this
abufaris said:
i am sorry to say that ur problem is the same with mine,and i think its main board broblem,i open it and remove the gps part and then restart the phone,the same problem the phone keep freezing and restart it self,so i think its mainboard broblem,i bought another used hd2 ,and the old one for parts,
sorry to say this
Click to expand...
Click to collapse
Thanks for the bad news but I think you may be correct.... I've hard reset it and the gps and rebooting side of things is exactly the same, but now it also seems to be eating the battery(COMPLETELY drained in 16 hours with approx 15 minutes of calls made and a brief use of copilot and googlemaps) and I've not installed any additional software or made any changes from "out of box" condition apart from reinstalling my contacts and the latest version of facebook.... It now also is not porting facebook profile photos into contact list even though I have recreated the links.... I have emailed htc but had no response from their "crack" support team as yet (it's only been 26 hours so far). I only got the HD2 in August last year so hope that it will be a warranty issue. I seem to remember people having issues with facebook contact photos but can't find the posts. Can anyone help??
Well, an update. After 3 months and the unit going back to the repair centre FOUR TIMES and a TWO replacement units I appear to have a working device again. HTC repair centre seem to be totally useless. I've had no info from them regards any repairs that have been carried out. Each time it went away for repair it was back within 4 days so very little testing was done.(I did find out on 1 repair the speaker and the wireless card were replaced....Why???) The first replacement unit took 2 weeks to arrive though and that had absolutely no gps.......The second replacement took 3 1/2 to arrive but so far the gps is ok but I still have no facebook profile photos in my contacts list....... Any ideas how to rectify this??
I've had this problem for a while even on the original firmware. I'm hoping some whizz in the XDA forums can shed some light on it ?
Randomly, my phone won't wake up AT ALL. It's still running, but the screen just won't come on.
I'm currently on the Litening v1.1 rom, but I think that's inconsequential.
The only fix is to take the battery out and replace it and then it boots fine.
I decided to delve a little deeper. I installed an sshd service so I could attempt to ssh in if it happened again, which it just has. I ssh'ed in and managed to get the log file (that I've attached to this message).
I also got a couple of screenshots showing that the system monitor service had failed and that when the phone was rebooted, something had really drained the battery.
I also took a screenshot of what had consumed the most cpu while the phone was in the sleep of death......
Also attached to this post is the log taken AFTER the problem had happened, and it seems to show me pushing some keys to wake the beast up, but no joy.
Any help gratefully received !!!
Thanks in advance !
dp
I have the same problem but i haven't been nearly as thorough in my investigation because I only got my GS2 2 days ago. It's happened at least 10 times since then. I've been searching forums and this is the first post I've found that seems to be the same problem. Can anyone help?
johnboy36 said:
I have the same problem but i haven't been nearly as thorough in my investigation because I only got my GS2 2 days ago. It's happened at least 10 times since then. I've been searching forums and this is the first post I've found that seems to be the same problem. Can anyone help?
Click to expand...
Click to collapse
Take a look here:
http://forum.xda-developers.com/showthread.php?p=15321678#post15321678
Umm,,try this..
It may be due to some kinda App..try uninstalling the apps which u installed or used just before this problem occured..
It happened with me too,,just one time though,,,when i installed an app(Night Vision..or something ),,,,i guess it causes some kind of sensor malfunction,,,,
I removed the battery,,,then reinstalled it,,,switched on the phone,,deleted the app,,,Ran an Antivirus(AVG,,,not a good one),,,and it showed me some kinda "suspicious message" warning,,,i pushed the fix button,,,and thats it,,,,
No problems so far..*fingers crossed*...hope it helps.
Thanks, I'm pretty sure it's an isolated problem and I've just been very unlucky.
Phones4U are replacing the handset.
My phone has not woken up out of sleep since about 24 hours ago. It's not shutting down, it's just not re-enableing the display or touchscreen after being in sleep mode.
I have tried a factory reset but that didn't help.
Just in case anyone has the same fault, there is no fix. Send it back.
My phone doesn't wake up sometimes. This morning it happened again and I had to take the battery out and put it back in. It's annoying but the only problem I have experienced thus far.
Update from me.........
I haven't had this issue for a long time now. I am now running litepro 1.5. I also disabled fast dormancy or whatever it's called so not sure which of the above fixed it.
But, what is strange is the problem originally occurred on the stock rom (orange) and a litepro rom ?!?!
But, litepro 1.5 seems to have solved the issue for me.
Now, reluctant to try a new rom, as it's a pain of a problem when it occurs. Hope others find a solution that works for them.
dp
I've discovered a severe "bug" that is not an isolated issue. I am using the AT&T branded Titan, unlocked on Telus Mobility. Works like a charm however after replacing my Titan several times I've discovered there is a MAJOR reoccurring bug in the OS which causes the Titan to "crash" when the storage capacity has reached a certain amount. I have tested it on several replacement Titans. I have also encountered this crash more than 10 times and can reproduce it easily. Other users have also reported encountering the same crash upon testing.
When this "crash" takes place when you have filled your storage with media or apps beyond approx. 75% (this may now be inaccurate). Based on my testing the crash occurs sooner when the storage is filled higher. In some instances it occurred within 20 min or less of storage reaching over 90% capacity. In a few cases it crashed the next day. These crashed are not caused by anything specific but will occur randomly. I've witnessed the crash in 2 forms. One a UI glitch which I will explain in a moment. The other is simply the phone being stuck on the white HTC boot screen which can only be resolved with a hard reset. The other more common crash appears as a UI glitch at first and you can no longer launch any apps, any tiles or anything at all. You are forced to do a soft reset (which tricks you to think this fixes the odd UI glitch). Upon soft reset the phone will take much longer to reboot than normal. This is because it's actually entering the first time setup process! Your Windows Live Hotmail hub and account settings are magically and permanently removed as well as your Facebook settings. It is impossible to re-add these back and it will only give you repeated errors when trying to do so.
However, all your previous apps, media and some settings will be oddly retained.. for a temporary time until another crash forcing a hard reset. Before this occurs I recommend transferring any personal media off the phone to risk losing it. At this point a hard reset is the only way you can re-add your Windows Live Hotmail account and Facebook account. And of course this causes utter sadness since you lose all your settings, media, apps and any Xbox Live game progress (in my case A LOT of progress).
As mentioned this is not an isolated issue and needs to be addressed. I have decided to contact HTC directly about this in hopes for a resolution. Originally it was thought when you go over 75% capacity of storage this crash would occur however I discovered yesterday that this crash occurred for me with only 7Gb storage remaining BUT was stable for over a month before the crash occurred.
I really hope HTC or Microsoft address this issue. I have heard from Titan users in Europe this issue was resolved in an update. However this update is not available to North America.
I have uploaded a video of the UI glitch version of the crash here and what occurs: http://www.youtube.com/watch?v=2enkDBdixCc .
Oh man that would suck. Tomorrow I will fill my titan to the brim. Stay tuned
Sent from my PI39100 using Board Express
Filling my Titan up now, I'll let you know the result.
Filled to 557mb remaining. Filled with movies and TV shows. No panic attacks yet. I'll keep using as normal.
I have 1988mb remaining. Dint have much to fill but loaded with massive movies. So far no panic attacks. Using it as normal. Will give it a few hours or maybe even 24 hrs. Do you want me to do anything specific that will freeze it?
All apps launch fine from tiles as well as app list.
Sent from my TITAN X310e using Board Express
drupad2drupad said:
I have 1988mb remaining. Dint have much to fill but loaded with massive movies. So far no panic attacks. Using it as normal. Will give it a few hours or maybe even 24 hrs. Do you want me to do anything specific that will freeze it?
All apps launch fine from tiles as well as app list.
Sent from my TITAN X310e using Board Express
Click to expand...
Click to collapse
Give it a day or so I'd say. The first Titan would crash almost immediately. First sign is when hubs would not open. On the current Titan I had it filled for about 2 days then it started giving Active X errors in Internet Explorer while streaming html 5 videos. I had a feeling it wasn't normal so I closed IE then the phone crashed and I couldn't open any hubs or apps.
Lets see what happens.. Could take a day or so with heavy use. Based on my tests sometimes even soft resets can initiate a crash.
Could it be...
I filled my Titan to less than 600 megs after I added all my music and apps from my Focus. From time to time when browsing the internet, the page will freeze then IE kicks my to the homescreen. When I reopen IE, it's has no history of the page I was just browsing. This has happened over twenty times in five days I've had my Titan.
Bug fixed with new release
I had the same problem but it has been solved with the last firmware realease.
cricri23 said:
I had the same problem but it has been solved with the last firmware realease.
Click to expand...
Click to collapse
that's great news but on the ATT model I'm not finding any updates through Zune. I even tried forcing any updates but still nothing..
I noticed the same thing. I think it may actually be the app storage which you can change in the zune settings. I changed mine from 5 to 10% and so far so good. I wasn't that close to running out of room in my media storage.
@audichris9
Changing these values will not resolve the problem. If you record a big video on your device, you'll probably loose it. It append to me.
The only way is to wait the firmware release in your country.
i have been having the same problem.
i won my titan at a windows party, and now i have it unlocked to work on t-mobile. i thought it was because i unlocked it, it started freezing. but i hard reset, loaded it up, and then it froze again. im tired of having to redo the phone cus its like over 100 apps to redownload everytime plus music. also my google mail wont work so i guess i will be hard resetting one more time, and make sure i dont put as much **** on it. its got 7gb of storage still and your right no update for the US yet
The 2 Titans I have are also ones that were won from the MS promo parties. Not sure if that's related. So far this is the most stable its been, its been a week with no forced hard resets. But not sure how long I can go not adding media or recording videos.
I will say that it still hasn't been glitch free. Kik messenger crashes from time to time as went as internet explorer. But at least it hasn't froze or forced to hard reset again.
wow impressive but i agree its scary thinking if u add just one album the phone is ****ed. lately windows messenger goes out of sync and i cant facebook chat. very weird. i restarted the phone then it works. but when i go to settings and try and add it under accounts, it doesnt save. weird.i never had any problems with my hd7. now i get the phone of my dreams and it wants to be a ***** :X haha
pistol44 said:
I may have stumbled onto either a widespread issue with the Titan or just an issue with a small percentage.
I noticed another member mentioning their first Titan being a dud and crashing at 75% storage capacity. Funny enough I am also on my 2nd Titan and experienced similar problems both times.
Both become unstable only after I installed all my apps, games and media so essentially once it was fully loaded up. Then the phone would crash in some unusual and random way each time forcing me to perform a hard reset. Most commonly the hubs would cause a UI glitch not allowing any apps to be launch. I would be forced to soft reset where then it would take 4 times longer than normal to boot. Then I would be brought back to the Windows Phone first time setup but strangely all my apps and media would still be there except the ATT apps would be restored and some of the original settings would revert. As well you lose you hotmail setup and Facebook sync and neither can be restored without a hard reset so it's a catch 22.
I bought a second Titan thinking I had a lemon the first time but found the second one did the same thing to me once I followed the same routine. It's stable now only because I uploaded a bunch of media to the cloud this time and my storage is at 8.9gb remaining instead of the usual 2gb. I'm scared to transfer movies and other media on to it and fill it up.
Do you think it's an issue with all Titans when you fill it near capacity or is it possible I have 2 lemons? Wondering if anyone else has theirs over 75% capacity?
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Ran into this exact issue. Just not sure how close I was to capacity, but I would imagine it was definitely over 75%. Not cool...
Curious if MS knows about this issue.. Or if it's Titan specific. I guess in that case we'd need a fix from HTC.
Either way we need a fix for it from either one. We shouldn't have to avoid using storage on our phones forever.
Truth
Sent from my htc titan using Board Express
Fixed in v7.10 (7740)
This issue was fixed for me on v7.10 (7740), 2-3 weeks ago.
Did anybody else had this update ?
cricri23 said:
This issue was fixed for me on v7.10 (7740), 2-3 weeks ago.
Did anybody else had this update ?
Click to expand...
Click to collapse
As far as I know this update is not available to the AT&T branded models.
man my titan crashed again today. i was on the phone and got off and the screen was frozen. now the phone wont turn back on wtf! my hd7 never gave me a single problem and now i get the flagship Titan, and i cant load it to the max, i cant use fb chat. **** is weak. i am in LOVE with windows phone but this has bummed me out. tired of hard resetting ahh just a little vent
Guys have you tried 7740 update? Or the HTC firmware/driver update with new drivers?