[Q] Samsung Galaxy S2 KE7 Firmware Update UK On Kies - Galaxy S II Q&A, Help & Troubleshooting

Try to update and it wont work have got windows 7 32bit and every time it starts the update kies stops responding and dont know if it windows 7 are kies anyone got any ideas how to fix it?? are getting the same problems have re uninstilled it so many times and put it back on dont know what to do know plz help

Forget trying to use Kies to update, from what i gather it can cause more problems that what it solves.
I'd suggest reaing this to upgrade to KE7:
http://forum.xda-developers.com/showthread.php?t=1075278
The guide is easy to follow and download links for the files are good.
Only thing id add is make sure you are using a good usb port to connect with not a hub in a hub in a hub job

or press right mouse button on kies account
and choose run as administrator
and allow kies in the firewall

Tryed that still misses up like

AV off Firewall off run as Admin .
jje

Tryed and turned off avg and still dint work

have the same issue as u mate
solution for me was to install kies on another xp machine/virtual xp
and update thru there.
that is of course you have another xp machine

chrism8290 said:
Tryed and turned off avg and still dint work
Click to expand...
Click to collapse
AVG few more using that that cannot connect .
jje

I live in Finland and i have NEE product code. Do you guys know when it will be released here?

chrism8290 said:
Tryed and turned off avg and still dint work
Click to expand...
Click to collapse
choose run as administrator
and allow kies in the firewall
and right open task manager , find kies and choose one core , if u have core duo or quad core processors , it works.

Hey All,
I keep connecting my S II to Kies which is running on Windows 7 64bit, but no firmware update seems to be detected.
Any ideas appreciated.
Cheers

RicA69 said:
Hey All,
I keep connecting my S II to Kies which is running on Windows 7 64bit, but no firmware update seems to be detected.
Any ideas appreciated.
Cheers
Click to expand...
Click to collapse
Why would you have an update is the first question .
Second is has your phone provider updated the firmware .
jje

JJEgan said:
Why would you have an update is the first question .
Second is has your phone provider updated the firmware .
jje
Click to expand...
Click to collapse
I was made aware that there has been two firmware updates released in the last two weeks from Samsung address certain issues reading battery life and such and these updates can only be applied via connecting to Kies.
As this is not an offical update to Android I did not think that such updates where pushed out by the carriers?
My S2 was bought sim fee but I am using it on the O2 network.
Thanks

I live in the UK and have a factory unlocked SGS2. I plugged my handset in this morning and was immediately offered the KE7 update. I have installed it, but haven't had a chance to put it through its paces yet. I have run Quadrant several times and it consistently scores 3,500+.

im using windows 7 64 bit and have used kies before its extreemly buggy ... can updates be done over the air like they can on htc (fota) ??
im hoping the new version of kies i installed this morning works with 64 bit as my new s2 arrives tomorrow ....
thanks
chris

how much time does it take for the upgrade process to complete?
my phone is connected to the pc and kies is showing Preparing firmware upgrade components, since the past 1 hour!!!! does that take so long?

chrism8290 said:
Try to update and it wont work have got windows 7 32bit and every time it starts the update kies stops responding and dont know if it windows 7 are kies anyone got any ideas how to fix it?? are getting the same problems have re uninstilled it so many times and put it back on dont know what to do know plz help
Click to expand...
Click to collapse
I have same problem I have Win7 Ultimate and even tried on XP SP2 still same so used Odin and it worked EXCELLENT I will use ODIN only till Kies is fixed 100%

Hi
I'm new to android.
I'm currently using an unlocked SGSII. The details are below
Android Version
2.3.3
Baseband Version
I9100JCKE1
Kernel Version
2.6.35.7-I910XWKE7-CL215725
[email protected] #2
Build Number
GINGERBREAD.XWKE7
From what I understand KE7 is the latest firmware. Im currently on version 2.3.3 and would like to update to 2.3.5 or higher.
I'm using Kies on a 64 bit Windows 7 and everytime I've connected my phone to Kies for the 2 months I've had it, there are no updates available.
Is there any way Kies will detect an update if I switch to an XP or even a Linux machine
Thanks

Related

[Q] KIES...the worst phone connectivity software ever?

Is it just me or is Kies the absolute worst phone connectivity software in existence?
I have been trying to do the firmware updates via Kies since they were released but keep getting the same error message (DLL Load Fail). I have tried the update on 2 PCs - 1 running Vista and the other running XP. I don't have access to a Windows 7 PC to try it.
Don't get me wrong, I'm happy with the SGS2 and apart from the occasional random reboot, I don't have any complaints. I would just like to be able to apply the firmware updates!
I've read a few solutions on another thread about using Odin, but I'm new to Samsung phones and a bit wary about Odin. Though I did a lot of rooting and custom ROM installs on my old HTC Desire so I'm no stranger to messing about with android hardware via unofficial means...I just don't want to be unofficially messing too much with my SGS2 since it's less than 3 weeks old.
Does anyone have a non-Odin solution to the crappy Kies DLL Load Fail problem?
NOTE TO ADMINS: Apologies if I've posted this in the wrong place, please feel free to move it if necessary.
I had the same problem (DLL Load Failure after firmware download) on two of my computers (Windows 7 SP1 x64) as well. After a few tries (including computer restarts and Kies reinstallation), the problem spontaneously went away - without any preceding configuration change I can remember.
If you continue to have firmware update problems and don't want to resort to ODIN you could try if a firmware update via Kies Wi-Fi (Home Screen -> Settings -> Wireless and network -> Kies via Wi-Fi) is possible.
In general, I do agree - Kies is the worst. It is really puzzling why Samsung Android phones can't just update via cell network/wifi like HTC devices (or even the Samsung Nexus S).
babblerx said:
Is it just me or is Kies the absolute worst phone connectivity software in existence?
I have been trying to do the firmware updates via Kies since they were released but keep getting the same error message (DLL Load Fail). I have tried the update on 2 PCs - 1 running Vista and the other running XP. I don't have access to a Windows 7 PC to try it.
Don't get me wrong, I'm happy with the SGS2 and apart from the occasional random reboot, I don't have any complaints. I would just like to be able to apply the firmware updates!
I've read a few solutions on another thread about using Odin, but I'm new to Samsung phones and a bit wary about Odin. Though I did a lot of rooting and custom ROM installs on my old HTC Desire so I'm no stranger to messing about with android hardware via unofficial means...I just don't want to be unofficially messing too much with my SGS2 since it's less than 3 weeks old.
Does anyone have a non-Odin solution to the crappy Kies DLL Load Fail problem?
NOTE TO ADMINS: Apologies if I've posted this in the wrong place, please feel free to move it if necessary.
Click to expand...
Click to collapse
The answer is ODIN.
Seriously, just read it, read the SGS 1 forums etc... ODIN is what samsung use internally
I know this does not help you, but really, ODIN in 100 times more reliable and safer than Kies to update firmware. There are picture guides available right here on XDA.
also try running Kies update when you are freshly booted the phone in Airplane mode. Do not kill any tasks by ATK or in built Ram cleaner. Just boot > airplane mode> plug in and give it a try.
I have windows 7 and KIES is just soo slow, not tried updating firmware as have no issues with phone
(and not sure what improvements are included)
I have 2 computers and can only do certain things with either. One runs 7 64bit the other 7 32bit. One will work with Kies perfectly fine, and will run ODIN as well, but ADB is a complete no go.
The other will do ADB and Kies via Wifi, but nothing else.
Driver installation is the problem. One machine refuses to find drivers for SAMSUNG_Android and CDC_serial.
Works perfect for Me every time :-\. But odin works great too so to prevent any issues its prob best to use odin especially with all good support from xda
vimto25 said:
Works perfect for Me every time :-\. But odin works great too so to prevent any issues its prob best to use odin especially with all good support from xda
Click to expand...
Click to collapse
No problems with KIES on Win7 64bit
babblerx said:
Is it just me or is Kies the absolute worst phone connectivity software in existence?
Click to expand...
Click to collapse
No.
Itunes is
Absolutely agree it's shocking !
I have given up with Kies, but Odin is not working for me either!!!
It all seems to flash ok according mto Odin log, phone reboots, and then check the phone status and it's still at KDD firmware level ...
Any ideas what's wrong with Odin anyone?!
Martijnsmith said:
Absolutely agree it's shocking !
I have given up with Kies, but Odin is not working for me either!!!
It all seems to flash ok according mto Odin log, phone reboots, and then check the phone status and it's still at KDD firmware level ...
Any ideas what's wrong with Odin anyone?!
Click to expand...
Click to collapse
Lol this is exactly what I mean. People never doubt their devices. Oh kies doesn't work for me. There must be something wrong with Samsung and their crappy software. Oh no odin doesn't work either there must be something wrong woth odin too now. Kies and Odin work fine stop saying they don't. If it doesn't work the problem is on your end. How many freakin times... and I'm the one who is the troll here
Swyped from my GT-I9000 using XDA App
worst?....
its not great but itunes holds that crown by a country margin, had you forgotten about that?
er...
I never said Odin doesnt work, i was posting to try and get some useful tips on what i might be doing wrong rather than to receive mindless abuse.
And i am certainly not the only one with the Kies failure messages that seem to be rife.
Thanks for not even helping suggest what COULD be wrong on my side, which is exactly what i'm trying to find out. Troll

[Q] phone is not updating via kies

My Galaxy s 2 has gingerbread 2.3.3 it has
PDA:KE8
PHONE:KE2
CSC:KE2(INU) Indian version
new update has
PDA:KE3
PHONE:KE4
CSC:KE3(INU)
but when download complete via kies , it not abe to update as it says failed to convert in upgrade mode. any one having same issue? any one has here offcial indian version upgrade ? please provide me link for offcial rom for this update.
i have the same problem
first go to the firewall and make kies connect to net
and when you start kies start as administration "right click and run as administration"
or you can update through odin.
nic007rvs said:
My Galaxy s 2 has gingerbread 2.3.3 it has
PDA:KE8
PHONE:KE2
CSC:KE2(INU) Indian version
new update has
PDA:KE3
PHONE:KE4
CSC:KE3(INU)
but when download complete via kies , it not abe to update as it says failed to convert in upgrade mode. any one having same issue? any one has here offcial indian version upgrade ? please provide me link for offcial rom for this update.
Click to expand...
Click to collapse
You need to make sure that usb debugging is off. That being said, Kies sucks big time. If you want to use Kies try the wireless version seems to be a bit better.
There's a update to Kies available. I went to use it last night & a big update came through ?
Phone not syncing to kies in the 1st place!!
My phone doesn't want to connect to kies, it's written connected on the phone but still gives the connecting to device msg on kies on the PC, kept waiting and waiting, but nothing!
I tried with usb debugging method, the storage medium could be read. But no way with Kies!!!
What's wrong?? Please advice me what to do?
Install latest Kies .
jje
As has been suggested try the wireless version also make sure the phone is connected before you open Kies.
Is there some setting in your phone preventing Kies from connecting.
I've only got my S2 a few days so I'm not really into it yet.
I find that Kies is very very slow in connecting.Seems to take forever but it was quite fast over Bluetooth.
I'm also havin same problem but in my case I cant upgrade firmware via Wifi...
Actually I lost my data cable (though ordered a new one today) but yesterdar a new version of kies came and when connected via wifi ... the upgrade firmware window popped up...
but when I tried upgrading it downloaded some components (Preparing firmware ...) and then on my phone I saw tht its already disconnected n after a few sec an error came up (in kies) saying "FirmwareUpdate has stopped working" .... Interestingly kies application keeps running after this error but disconnected... I've google a lot on this but no luck (I thnk most of d ppl pref to upgrade it via usb and not wifi) ...
Also tried reinstalling kies and "factory reset" phone but no avail.
Plz help as i deadly need this upgrade (as my battery's draining very heavily on wifi.. may be this upgrade improves smthng... )

Kies not detecting phone?

I have tried all 4 ports on my laptop and the SAMSUNG MTP DRIVER for Kies still fails to install, I have deleted it and reinstalled, manually pointed it to the USB Driver directory and yet it still fails, anyone any ideas?
Did you try rebooting the phone? Kies also didn't recognized mine and a reboot fixed this.
Tried a reboot still no good DRIVER NOT SUCCESSFULLY INSTALLED
Millions of posts on this subject a read of them may find a solution .
Laptops do seem more of a problem in this regard .
jje
Kies has an option to install the correct drivers for it on the computer, have you tried that option? I believe its under tools.
EarlZ said:
Kies has an option to install the correct drivers for it on the computer, have you tried that option? I believe its under tools.
Click to expand...
Click to collapse
Yes, same problem
Right well problem half solved, had to phone Samsung, I had to tick USB Debugging, so ticked that all drivers installed correctly with no errors, I then had to untick and reconnect, so did that, it goes through installing drivers again and once again fails and phone still not detected. Samsung might copy a few things from apple, but the slogan "It just works" doesn't appear to be one of them.
Wasted 3 hours on this, time to admit defeat, is Kies really needed anyway? I can get music etc on the phone fine without it.
You only need Kies for official updates as opposed to stock Samsung updates via XDA .Well before Kies updates also .
jje
JJEgan said:
You only need Kies for official updates as opposed to stock Samsung updates via XDA .Well before Kies updates also .
jje
Click to expand...
Click to collapse
Can I not do that on the phone anyway by going to About phone software update?
slugger09 said:
Can I not do that on the phone anyway by going to About phone software update?
Click to expand...
Click to collapse
When the OTA firmware updates is rolled out yes until then no .
jje
I would just like to say I got this going, I updated from Vista to Windows 7, plugged in the phone and instantly detected. Don't know what the issue was.
slugger09 said:
I would just like to say I got this going, I updated from Vista to Windows 7, plugged in the phone and instantly detected. Don't know what the issue was.
Click to expand...
Click to collapse
It's obvious isn't it? The issue was Vista.
I had the same problem with Kies under Win7 x64.
Latest Kies, latest USB drives.
What got it to work, was switching back to TwLauncher instead of MXHome I was using at the time.
No idea why the laucher affected the USB interface.
kanenas_0 said:
I had the same problem with Kies under Win7 x64.
Latest Kies, latest USB drives.
What got it to work, was switching back to TwLauncher instead of MXHome I was using at the time.
No idea why the laucher affected the USB interface.
Click to expand...
Click to collapse
I might give this a shot. I somehow managed to miracle a connection to Kies today, just don't ask me to do it again. Typically it's a no go. Also on Win7 64 bit, laptop.
This was an issue pre and post root. I may just back up my phone the old fashioned way if it continues to be a PITA.
I had this and noticed when i plugged it in, the windows connection sound would play but would play the disconnected sound immediatley when the mtp mode was launched in the phone. A second later the connected sound would play again but kies didn't find the phone.
I got round this by getting kies to start when phone is connected. This remains the only way it will recognise my phone
Sent from my GT-I9100 using XDA App

Kies problem

I downloaded kies of samsung website connected my phone up by usb very easy but recently there has been a update on kies and now i have a problem connecting my phone upto kies or when it does connect its hard to keep the connection between the phone and computer.. I have reinstalled the drivers and everything like it says in troubleshoot but dont know what my next step is.. If anyone can help that wud be great
Sent from my GT-I9100 using xda premium
SteveO588 said:
I downloaded kies of samsung website connected my phone up by usb very easy but recently there has been a update on kies and now i have a problem connecting my phone upto kies or when it does connect its hard to keep the connection between the phone and computer.. I have reinstalled the drivers and everything like it says in troubleshoot but dont know what my next step is.. If anyone can help that wud be great
Sent from my GT-I9100 using xda premium
Click to expand...
Click to collapse
Does your phone connect normally via USB to the computer ? completely uninstall and re-install via a fresh download of KIES. Clear your Temp, %Temp% and prefetch folders. Check if the cable is faulty or not. One of these is bound to help you.
I have tried reinstalling keis and done everything i can think of but nothing seems to help. Before the update of kies my phone used to be able to connect via usb like normal ever since the update its all gone to pot
Sent from my GT-I9100 using xda premium
First of all, I must say that KIES is one of the worst pieces of software I have ever seen. It is buggy and you must hope it will work eventually.
I got one successful with my old phone (galaxy 551) after updating via ODIN first to the correct firmware for my country.
But with my current Galaxy S2 I had to go to the repair center who used ODIN to get the right version on my phone.
I now have made KIES work on my windows 7 machine. I had to install the UK version (not the country version) and used the connection problem wizard to reinstall the drivers. Now it says I have the current version of my firmware.
To go back to your problem. It would help if you post which OS you are on and which version of the firmware you have currently installed ?
Also have you USB error detection off in the settings of your Galaxy S2 ?

Updating S2 using Kies under Windows 8 Release Preview

I have installed Windows 8 Release Preview (64 bit) on my PC. I installed Kies (v2.3.2.1) so that I could upgrade my Samsung Galaxy S2 from Gingerbread to ICS. Kies installs OK and runs OK and detects my phone OK. I am told that there is a firmware update for my phone and when I proceed to downloads the firmware then... nothing. It just hangs. Kies dies (but does not close although it freezes). I have tried separately downloading the latest Samsung drivers (v1.5.4.0) and installed these too -- but the same things happens.
Is this a common problem? Or is it my PC? Is there a workaround? Cheers.
bobbyelliott said:
I have installed Windows 8 Release Preview (64 bit) on my PC. I installed Kies (v2.3.2.1) so that I could upgrade my Samsung Galaxy S2 from Gingerbread to ICS. Kies installs OK and runs OK and detects my phone OK. I am told that there is a firmware update for my phone and when I proceed to downloads the firmware then... nothing. It just hangs. Kies dies (but does not close although it freezes). I have tried separately downloading the latest Samsung drivers (v1.5.4.0) and installed these too -- but the same things happens.
Is this a common problem? Or is it my PC? Is there a workaround? Cheers.
Click to expand...
Click to collapse
IMO kies is junk i tried that once it took me all day to get it to work....its not ur pc i dont think just stay on it
sent from team perfections ics rom
Use odin
Kies have issues with windows 8
Kies didn't work on W8
bobbyelliott said:
I have installed Windows 8 Release Preview (64 bit) on my PC. I installed Kies (v2.3.2.1) so that I could upgrade my Samsung Galaxy S2 from Gingerbread to ICS. Kies installs OK and runs OK and detects my phone OK. I am told that there is a firmware update for my phone and when I proceed to downloads the firmware then... nothing. It just hangs. Kies dies (but does not close although it freezes). I have tried separately downloading the latest Samsung drivers (v1.5.4.0) and installed these too -- but the same things happens.
Is this a common problem? Or is it my PC? Is there a workaround? Cheers.
Click to expand...
Click to collapse
Use Odin and flash a stock rom from sammobile.com. It's essentially the same thing
Sent from my GT-P7510 using xda premium
Has anyone got Kies to work with Windows 8, 64 bit edition?
sank
bobbyelliott said:
Has anyone got Kies to work with Windows 8, 64 bit edition?
Click to expand...
Click to collapse
Kies has a compatibility issue with windows 8
"Does Kies work o....."
No, no it doesn't.

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