[Q] EVO 3D camera "bump" - HTC EVO 3D

I've looked a bit, but haven't found any pictures of the EVO3D laying flat. Obviously, there was an issue with the EVO4G allowing contact with the camera glass when layed flat.
Any idea if this is still an issue with the 3D?

Probably not the answer you're looking for, but I leave my EVO on its back on all kinds of surfaces. I'm pretty picky about scratching glass/lenses/etc with my hardware, and I've never had a single issue with the EVO getting scuffed, scratched, etc.
I do however notice that others with EVOs put cases on them and lay them on the face, which I think has a lot more potential for damage, case or no case. I think people are just paranoid since it sticks out.
Unless you're laying your Evo's lens on gravel or sandpaper, why really worry?

You're probably right, but I can't help but be a bit paranoid about scratching it.
It's funny, because I don't even use a case. I have one of those plastic rings to raise the back a bit.
Sent from my PC36100 using XDA App

No way op, no problems ever .... And I haven't been terribly careful
At all. My phone is usually out of the case, always camera side down at work and home on my desks....and at first I was paranoid. About scratches...but after a while a came to the conclusion that HTC probably thought about that for me....
Sent from my PG86100

Related

[Q] Metal Bezel Already Showing Wear?

I've been a (very) proud 3VO owner since July 2nd. I can be rough on my gadgets / phones, but i've been treating this one well. I have started to notice some of the black paint wearing off around the top of the metal bezel (specifically between the light sensor and the headphone plug). It is mainly on the sharp edge / corner, but is also showing in a few other places. I'm assuming it is from the phone being in my pocket rubbing on coins. Keys are always on a carabiner, knife is in other pocket, and don't carry a lighter.
My question is this: Has anyone actually sanded that piece down and polished it? I know it is not going to be a high grade metal, but I'd imagine if the phone was tore down that piece could be precisely sanded and buffed. Even if it was a little rough, a brushed metal look would be pretty slick looking around the phone. That bezel does have some printing on it around the camera button for "2D 3D Camera Mode", but who cares. We know what it does.
I'm afraid after a few months of use this thing will look like it's been through hell and back.
Get a case.
Sent from my PG86100 using XDA App
e_town said:
I've been a (very) proud 3VO owner since July 2nd. I can be rough on my gadgets / phones, but i've been treating this one well. I have started to notice some of the black paint wearing off around the top of the metal bezel (specifically between the light sensor and the headphone plug). It is mainly on the sharp edge / corner, but is also showing in a few other places. I'm assuming it is from the phone being in my pocket rubbing on coins. Keys are always on a carabiner, knife is in other pocket, and don't carry a lighter.
My question is this: Has anyone actually sanded that piece down and polished it? I know it is not going to be a high grade metal, but I'd imagine if the phone was tore down that piece could be precisely sanded and buffed. Even if it was a little rough, a brushed metal look would be pretty slick looking around the phone. That bezel does have some printing on it around the camera button for "2D 3D Camera Mode", but who cares. We know what it does.
I'm afraid after a few months of use this thing will look like it's been through hell and back.
Click to expand...
Click to collapse
A high gloss polish would look too iphoney (2g/3g variants.)
And a brushed metal style would look too similar to LG line of current phones. In my opinion.
But.. To me. I like how roughed up metal looks. So, some worn paint, maybe some rust spots would look kinda bad ass to me. Lol.
Sent from my PG86100 using Tapatalk
novanosis85 said:
Get a case.
Sent from my PG86100 using XDA App
Click to expand...
Click to collapse
Thank you for adding value to this thread.
I just noticed 2 spots on my phone where the paint is wearing away on the bezel, it pisses me off!
Sent from my E3D using Tapatalk
I've dropped my phone about 3 times now and I never dropped my galaxy s I had for a year. But there are silver metal scratches
Sent from my PG86100 using XDA App
Xencer said:
I've dropped my phone about 3 times now and I never dropped my galaxy s I had for a year. But there are silver metal scratches
Sent from my PG86100 using XDA App
Click to expand...
Click to collapse
Well thats the thing I have NEVER dropped my E3D and it has been in a Otterbox Defender since the day I bought it. I pulled it out to clean it and make sure there was no dust in there and I noticed the paint chips.
I am not kidding, use a sharpie marker, looks damn good.
il Duce said:
I am not kidding, use a sharpie marker, looks damn good.
Click to expand...
Click to collapse
I did but it doesn't stay... :|
I just bought mine this past weekend but if this is a wide spread problem it'll suck. I wonder if a fine grain would remove the black paint without roughing up the medal. If I were to do this will it void the terms of the sprint protection plan? Heck I wonder if they will fix this problem under the TEP program.
hchavarria said:
I just bought mine this past weekend but if this is a wide spread problem it'll suck. I wonder if a fine grain would remove the black paint without roughing up the medal. If I were to do this will it void the terms of the sprint protection plan? Heck I wonder if they will fix this problem under the TEP program.
Click to expand...
Click to collapse
Answer: No, it's not a problem, it's normal wear and tear.
OP, you could definitely try your idea. But in addition to that, I put any coins I have in my other pocket. Nothing goes in the same pocket as my 3D except maybe a piece of paper on occasion.
il Duce said:
I am not kidding, use a sharpie marker, looks damn good.
Click to expand...
Click to collapse
I've dropped my phone where the metal bezel has a scratch and now is bare. Using a sharpie marker works but the marker wears off after a while. I used a sharpie marker and then used a tpu case. The problem solved.....for now.
Jeremiah239 said:
I just noticed 2 spots on my phone where the paint is wearing away on the bezel, it pisses me off!
Sent from my E3D using Tapatalk
Click to expand...
Click to collapse
If you have OCD, You're within your 30 days to make a fresh exchange.
And then buy a case on the follow-up.
Noiro said:
If you have OCD, You're within your 30 days to make a fresh exchange.
And then buy a case on the follow-up.
Click to expand...
Click to collapse
I do have OCD and I have had a Otterbox Defender on my phone since the day I bought it! So I think its gonna keep happening no matter what I do!
I'm still in my 30 days and I also have dust under the screen so I might get a replacement anyway.
This aluminum frame that is on the front and sides of this phone is a really bad move by HTC... ive been xtra careful especially for my thirty day period... and rite ontop of front speaker there is a little white spec, it isnt a dent or scratch but a white small mark.. I see more problems to come with this aluminum front... And im not the one who likes wearing rubbers for protection i like my phone naked and just wear a phone holder on belt.. this is just another problem for the evo3d.... this along with the signal.,heat issues maybe because of radio, stupid sensative cheap power button.. all making me go back to my e4g... never had any of those issues i just mentoned.
I've got a small dot exposing the metal on mine. Its not that noticeable but just in case I now have a case on it.
Well as luck would have it I noticed something white on one of the corners of the phone do I rubbed it with my thumb and some of the black paint came off, same thing happened with the bottom corner. This phone is just 5 days old! I haven't had many of the problems manifest as discussed in other threads so I wouldn't want to return it but I am certainly contemplating it.
R2D2 631 said:
This aluminum frame that is on the front and sides of this phone is a really bad move by HTC... ive been xtra careful especially for my thirty day period... and rite ontop of front speaker there is a little white spec, it isnt a dent or scratch but a white small mark.. I see more problems to come with this aluminum front... And im not the one who likes wearing rubbers for protection i like my phone naked and just wear a phone holder on belt.. this is just another problem for the evo3d.... this along with the signal.,heat issues maybe because of radio, stupid sensative cheap power button.. all making me go back to my e4g... never had any of those issues i just mentoned.
Click to expand...
Click to collapse
Yep it doesn't matter how careful you its gonna happen! Even with a case it happened to me then I took my case off for 3 days and another one showed up and I treat my phone like gold I am actually way over protective with it. I'm thinking of taking it back and getting the NS4G! I have dust under my screen now the paint is chipping and my rear speaker sounds like ****, I'm just scared the problems I have now are only gonna get worse.
Wow another problem. I too have paint chipping on the left side on the lower part by the screen. I rubbed it thinking it was dust and now it's silver. It also looks like the plating is slightly bent. And I also have a small white dot right under the sense on the metal part. Looked at my Shift and 4G and I see nothing like this and I used the hell out of those. As opposed this one, which is already a replacement for other issues.
Its 3 days old ffs. I've barely used it. Exchanging it is useless, its the build quality. It's going to happen to all EVO 3Ds sooner or later, even with a case and super care. Within a few months it will look like crap.
Oh well, I'm definitely returning this, but I'll do it after I have some fun with it. I hope the SGS2 has superior build quality, I think I can live without Sense from now on.
My wife has never dropped hers. But its bad. I dropped my phone once on some rocks. Small silver scratch on the face.
Sent from my PG86100 using XDA Premium App

Worst Digitizer EVER!!

Man, my friggin digitizer crack one day, literally like a sheet of thin ice even with a case on. Now, the new one has a tiny scratch and I haven't done anything to it. I have never had such a fragile digitizer on any phone before. Only thing that really bothers me coming from HTC MyTouch 4g where I was in a bar fight and my phone was dragged across the floor and only had scratches, never cracked when it should have been destroyed, lol. Anybody else thing the digitizer is crappy?
Don't get me wrong either, I am careful with my phone, i just can't believe how badly it shattered on a short drop. Annoying as hell!!
I've dropped my phone with and without my commuter case at least a dozen times on a construction site without even a scratch.
Sent from my MB860 using XDA App
Funny you say that. All touchscreen phones are like this. Thin glass. And being that motorola generally makes quality hardware and the plastic on the atrix absorbing impact better than metal phones, methinks you need to take better care of your phone. I see a lot phones during the work week and it seems ive seen a lot of cracked iphones lately. Im not fond of apple but i concede that their phones are high quality. Cant fault a phone or its manufacturer for dropping your phone. You sound silly when you make the mistake but shift the blame.
I voided my warranty.
My first Atrix was tossed out of the car at onto asphalt. I didn't have a case or screen protector on it and after picking up the cover and the battery, everything was fine. A couple scratches and bumps in the plastic but everything worked fine.
The screen finally broke on a fast ball pitch straight down to the floor.
Women are so volatile!
pukemon said:
Funny you say that. All touchscreen phones are like this. Thin glass. And being that motorola generally makes quality hardware and the plastic on the atrix absorbing impact better than metal phones, methinks you need to take better care of your phone. I see a lot phones during the work week and it seems ive seen a lot of cracked iphones lately. Im not fond of apple but i concede that their phones are high quality. Cant fault a phone or its manufacturer for dropping your phone. You sound silly when you make the mistake but shift the blame.
I voided my warranty.
Click to expand...
Click to collapse
If I wasn't comparing it to past phones I could see you saying it was shifting blame. Kind of silly that you are not too bright.
2leaponover1 said:
Man, my friggin digitizer crack one day, literally like a sheet of thin ice even with a case on. Now, the new one has a tiny scratch and I haven't done anything to it. I have never had such a fragile digitizer on any phone before. Only thing that really bothers me coming from HTC MyTouch 4g where I was in a bar fight and my phone was dragged across the floor and only had scratches, never cracked when it should have been destroyed, lol. Anybody else thing the digitizer is crappy?
[COLOR="[B]Black"]Don't get me wrong either, I am careful with my phone, i just can't believe how badly it shattered on a short drop.[/B][/COLOR] Annoying as hell!!
Click to expand...
Click to collapse
hmmm... not too bright huh? i can't believe how smart you are after getting dropped on your head.
DoubleD84 said:
My first Atrix was tossed out of the car at onto asphalt. I didn't have a case or screen protector on it and after picking up the cover and the battery, everything was fine. A couple scratches and bumps in the plastic but everything worked fine.
The screen finally broke on a fast ball pitch straight down to the floor.
Women are so volatile!
Click to expand...
Click to collapse
Lmao..was she jealous over your phone? I'm sure sometimes my wife would like to "drop" my phone lol..
OP..I've dropped mine getting out of my truck onto ashpalt (3-4ft drop) and it came out completely unscathed..so who know..you either got really bad luck..or need to try harder being careful
Ive dropped my phone onto concrete, rocks, grass, tile, carpet all without a case on. 1 MINOR ding n no scratches. I got a otterbox on it now though. Luck sucks.
Sent from the Darkside of the Atrix.
Yeah i agree :\
My atrix fell out of my pocket when getting out of the car, even with the Otterbox Commuter it still smashed :S
I've ordered a new digitalizer to replace myself, $70 later.
lol my atrix sliped off my leg and fell 3 feet and got broken screen over the buttons @the bottom now
Sent from my MB860 using Tapatalk

[Q] Dust Under My Screen, The Last Straw

I wish I didn't have such a perfectionist mind and be crazy about the smallest imperfections, but really HTC, you need to get your **** together. I upgraded to the Evo3D because I had replaced my Evo4G screen 2 times already because of issues with dust and had my hopes very high that by upgrading to the 3D I might finally be able to avoid the problem. Little did I know, I was mistaken. I lurked for many days for some insight into the whole dust situation before even buying the Evo3D and could only find rare occurences so I figured I should be fine. 2 Months later I have one spec of dust. I said okay, its small enough that maybe I can let this one go, but then today I noticed 5 pieces total. This is a quality control issue and I have tried going to the repair center for sprint and they said it was not covered under the TEP plan. What bull****, and HTC wont fix it either. I'm in no mood to fight this issue with them again that this is a manufacturing defect so I decided I'm going to leave the HTC scene. I really regret to even resort to this but I'm very heavily contemplating an iPhone 4, mainly because of the build quality, and the fact that the screens are all on top of one another, there are no open spaces between any of the sheets of glass, therefore there is no room for dust to squeeze its way in there.
If anyone has any way to get the dust out before I jump ship, or rip my head off, please give me some insight. I really love the android community, and it's been very good to me. Thanks in advance.
lanhikari3113 said:
I wish I didn't have such a perfectionist mind and be crazy about the smallest imperfections, but really HTC, you need to get your **** together. I upgraded to the Evo3D because I had replaced my Evo4G screen 2 times already because of issues with dust and had my hopes very high that by upgrading to the 3D I might finally be able to avoid the problem. Little did I know, I was mistaken. I lurked for many days for some insight into the whole dust situation before even buying the Evo3D and could only find rare occurences so I figured I should be fine. 2 Months later I have one spec of dust. I said okay, its small enough that maybe I can let this one go, but then today I noticed 5 pieces total. This is a quality control issue and I have tried going to the repair center for sprint and they said it was not covered under the TEP plan. What bull****, and HTC wont fix it either. I'm in no mood to fight this issue with them again that this is a manufacturing defect so I decided I'm going to leave the HTC scene. I really regret to even resort to this but I'm very heavily contemplating an iPhone 4, mainly because of the build quality, and the fact that the screens are all on top of one another, there are no open spaces between any of the sheets of glass, therefore there is no room for dust to squeeze its way in there.
If anyone has any way to get the dust out before I jump ship, or rip my head off, please give me some insight. I really love the android community, and it's been very good to me. Thanks in advance.
Click to expand...
Click to collapse
Dude that sucks lol I had a brand new one radio was bad in it.. Sprint swapped it out... With another brand new one.. The new one had one spec of black dust so tiny but you could see it if you were looking annoying lol...
I ended up selling it... I bought another one a few months ago ...
i skimmed through this post... and not one question mark... hirarious
cobraboy85 said:
i skimmed through this post... and not one question mark... hirarious
Click to expand...
Click to collapse
Look at your spelling of hilarious. Are you Chinese?
Sent from my HTC EVO 3D X515a using xda premium
it's the better way to say hirarious
cobraboy85 said:
it's the better way to say hirarious
Click to expand...
Click to collapse
lawh fwen fwy? owaan bang??
"If anyone has any way to get the dust out before I jump ship, or rip my head off, please give me some insight."
I apologize that there was no question mark but I bolded this because I was asking for insight. If thats alright with you of course.
Let me rephrase this in the form of a question, Alex. (I actually am interested in the answer because I can't read my clock on sunny days due to the dust.)
"I have a forest of pocket lint growing in the upper right corner of my screen. Has anyone successfully remedied this? If so, could you please share?"
kneeldug said:
Let me rephrase this in the form of a question, Alex. (I actually am interested in the answer because I can't read my clock on sunny days due to the dust.)
"I have a forest of pocket lint growing in the upper right corner of my screen. Has anyone successfully remedied this? If so, could you please share?"
Click to expand...
Click to collapse
LOL
Have you tried taking a can of compressed air and blowing some into the headphones jack?
freeza said:
LOL
Have you tried taking a can of compressed air and blowing some into the headphones jack?
Click to expand...
Click to collapse
keyboard cleaner .... win
sent from Evo
What i did was i bought a tool tool lift up the screen
Lifted it out half way to not disconnect digitizer took out dirt then put some adhesive phone tape and put phone glass back in
Vwalla
Sent from my PG86100 using xda premium
I only had this problem with my HERO. Got it replaced for free, no questions asked. Had the EVO 3D since launch-day. Not a single speck of dust under my screen. I'm not sure how people are doing this, but I'm beginning to think it's the way people treat their phones. The HERO I had was bought from a friend. I take VERY good care of all my phones, and never have these problems. I don't even use a case on my phone. At most, a matte screen protector.
But in all honesty, you probably should've sprung for the TEP plan. I recommend EVERYONE getting it. And if you get an iPhone, you CAN'T get it through Sprint. You'll have to buy Apple One Care, which I think turns out to be more expensive (I may be wrong).
HTCmoderator said:
What i did was i bought a tool tool lift up the screen
Lifted it out half way to not disconnect digitizer took out dirt then put some adhesive phone tape and put phone glass back in
Vwalla
Sent from my PG86100 using xda premium
Click to expand...
Click to collapse
Lifted it out ... after getting it super hot to make the adhesive gooey, right? I've actually built an EVO 3D from parts laying around, and other parts I ordered online. I don't recommend anyone else do this, it was brutal, but it works 100%.
The other big lesson I learned from ordering on-line: While the website may say: "Brand new parts" they may arrive and you find they are brand new, but did not actually pass quality standards in the factory! The 3D I built has tiny, hair-line scratches in the digitizer! Most time you never notice, but "Brand new parts" doesn't actually give you the full story.
Sorry, ranting here.
Just my $.02
eXplicit815 said:
I only had this problem with my HERO. Got it replaced for free, no questions asked. Had the EVO 3D since launch-day. Not a single speck of dust under my screen. I'm not sure how people are doing this, but I'm beginning to think it's the way people treat their phones. The HERO I had was bought from a friend. I take VERY good care of all my phones, and never have these problems. I don't even use a case on my phone. At most, a matte screen protector.
But in all honesty, you probably should've sprung for the TEP plan. I recommend EVERYONE getting it. And if you get an iPhone, you CAN'T get it through Sprint. You'll have to buy Apple One Care, which I think turns out to be more expensive (I may be wrong).
Click to expand...
Click to collapse
My phone has a dust spray on the bottom right corner. Been there since I bought. I'm living with it now since it's out of the way and doesn't usually bother me. But I agree that it's terrible that the phone was shipped this way. I do have Sprint TEP plan but been too lazy to go in.
I've had two HTC phones and do really like them but I'm moving to a Samsung next time for sure. Probably replace this before I buy a new one then sell it. HTC phones are beginning to all look too much the same. Time to move on.
I have the cheap $4 (not including the damage loss) TEP but:
1) I don't want to lose my 1.4 bootloader and get a lousy reman unit.
2) since a bunch of updates (thanks, freeza), it has stopped rebooting at random, which was the only reason I got TEP in the first place
I fear that blowing air in the left side (headphone jack) might move the forest (presently in the upper right) downward, not just rightward. I'm tempted to cancel the TEP and just break it open for a proper cleaning.
I think this was a qc issue. My old evo was 100% clean under the screen. This 3d, after fewer months in the same environment) looks like a freaking dryer vent.

HTC One X+ Lens deterioration?

Hi all,
My HTC One X+ seems to have an issue with the lens cover. I'm sure it is not scratched as I have it well protected, but it does overheat a great deal and I'm wondering what has happened to the lens cover?
I have attached an image but I'm not sure you can really see very well.
Thew result is extremely blurry images from the camera.
Anyone had similar or can suggest what may have happened? Or do you think I did scratch it without realising, its just it doesn't look like scratches, it looks like blemishes on the inside? Maybe caused by constant overheating?
I have the same with my X+, though with slightly less visible "damage". The photos it takes are just horrible: almost no fine details and especially images taken in sunny conditions come out blurred with some sort of misty soft focus effect.
I don't know whether heat has something to do with it or this is caused by something else.. My device doesn't heat up that much There's a topic here on the same subject, with example photos. I was actually looking for that one, but then saw yours.
How about polishing the lens? Might end up worse, right?
Sent from my HTC One X+ using xda app-developers app
Hi,
Yeah, I saw that post, the one about using toothpaste? I'm not so sure about that really...
Mine overheats all the time and I get the red/green LED flashing.
Thing is, I don't remember scratching it at all as it has a protective cover (not the lens, the phone) and I'm sure I'd remember scratching it and the fact that there would be other scratches around it... I've tried giving it a good clean, but it makes no difference, leading me to think it's inside.
I may have to send it in, but can't really do without it...
Let's see if others reply...
Mine is the same. I don't take pictures with the phone anymore as the images look like crap now. I figured it was due to being kept in my pocket, keys rubbing etc. The lens looks the same as above, scuffed looking. My phone also tends to get very hot.
Pretty crap design if you ask me. I've always kept various smart phones in my pocket, none has gone this way even the cheep Huawei I had!
There's a film coating on the lens, probably anti glare or something. This is what gets scratched up, not the glass. Mine had gotten fairly scratched up too. I saw the toothpaste thread and did my due diligence Google searching on cell cameras and toothpaste. Spent 10 minutes with some plain white toothpaste and a damp paper towel, cleared the lens cover area and my camera takes great pictures again. Do some googling, lots of people have tried this before on lots of devices. It tends to work pretty well.
Sent from my HTC One X+ using xda premium
Wow!
Sent from my HTC One X+ using xda app-developers app
Today i tried to clean my lens with toothpaste but it did not work the scratches were still there. Can someone give a good tutorial, I tried it with white toothpaste and Belkin display clothe
Sent from my HTC One X+ using xda premium
Mine was doing the same after I'd had it for about four months. Photos looked grainy, washed out & not dissimilar to a 1.0 megapixel camera from 1998.
I fixed it by spraying a load of Windex onto a tissue and giving it a gentle but prolonged wipe. Now works perfectly.
HOWEVER, OP, has the problem occured after installing a new ROM? You might be experiencing camera trouble because of this, and because your lense appears to be manky you might be attributing the quality issues wrongly.
The toothpaste trick works. I have a much clearer picture, the is a bit scratched but the cloudiness has been removed. Much better and useable again!
I can also confirm that 10 minutes rubbing the lens with toothpaste does the trick.
Mine is a bit scratched as well, although I'd say that actually the coating is scratched, but the pictures are still OK.
However, I can confirm that the toothpaste trick works as I've done it on my Desire Z a while ago and it did the trick.

Pitting/surface scratches

Curious how everyone else's phones have been holding up so far. The back of my phone is covered in little specks, which appear to be from pitting and minor surface scratches. It's very disappointing since I've had my phone permanently in a case since I've had it. I'm wondering if the metal is just so soft that little vibrations while in the case is causing marks.
I'm hoping there's a way I can get them out but seeing as it has a brushed finish, I don't see it being all that easy.
That's indeed pretty surprising (marks with a case on). I would think the only way this would be possible, is if there was some grit or sand between the case and the device. If this were in fact true, I can see it rubbing on the finish over time (as others here have also mentioned). Even so, the scratches would probably just be in isolated areas, not for the back to be covered in scratches, unless there was grit captured everywhere inside the case. Which is very unlikely, as you would have noticed that.
The other possibility is scratches from a hard plastic case (you haven't mentioned what kind you have). Again, this is something that some folks on here have observed. But folks have mentioned scratches in a few isolated locations (like the edges) not covering the back.
I have had a cheap soft TPU case on my M8 for a month and a half, and not a single visible scratch on the back, that I can find.
The dirt/sand certainly makes sense. But I've repeatedly taken out the case and cleaned it, and it appears like I'm getting more of these. The case, is a soft tpu clear case.
Further, I only rarely use this case once a day for an hour when I go to the gym. The rest of the time my phone sits in my leather pouch, which I KNOW there's no way that's scratching it.
It certainly shouldn't be getting marked up like this from such careful use. I'll try to post pics later.

			
				
Sorry for the linked images. You can download them to see full size. It's very difficult to capture up close. But you can see the specks all ordier the phone.
Sent from my HTC One_M8 using XDA Free mobile app
Anyone? I'm wondering if there's a defect in my casing and if I should ask for a new one or not. Combined with my letters falling out my resale value is definitely going to hurt by this.
Sent from my HTC One_M8 using XDA Free mobile app
Haven's seen anyone else complain about this. Its especially weird, since you have a case on the phone. I can only guess the finish is delaminating or falling off, regardless if any external wear/contact is present or not.
I'd say its a warranty issue, between this and the letters coming off. But you won't get a new one. AT&T's policy is that you get a refurb after 14 days of purchase. And I've heard mixed reports on the refurbs (on past devices). Some are indistinguishable from new; while others are beat up, or may even have some hardware issues that weren't fixed properly.
A refurb is exactly what I'm afraid of. I don't want to trade in a phone with cosmetic issues for one with potentially worse issues. Any way of getting them to send a new one? AT&T has been nothing short of great for me in the past but Idk about getting a new phone replacement.
Sent from my HTC One_M8 using XDA Free mobile app
cgibsong002 said:
Any way of getting them to send a new one? AT&T has been nothing short of great for me in the past but Idk about getting a new phone replacement.
Click to expand...
Click to collapse
Its not in their policy. But you can always ask . . . than complain, kick and scream, etc.
Its also not in their policy to let folks switch to another brand/model. But I've seen that happen when folks complain enough. Highlight how long you've been a customer, if you have multiple lines, etc. Not sure if they have ever sent out brand new phones for warranty claims. But it sure doesn't hurt to try.
Just thought I'd add, I'm having the exact same issue with the Google Play Edition in a clear TPU case too! Were you using a Spigen case by any chance?
evandunkel said:
Just thought I'd add, I'm having the exact same issue with the Google Play Edition in a clear TPU case too! Were you using a Spigen case by any chance?
Click to expand...
Click to collapse
Wow, strange, mine too, exact same case. I took the case off the other day to clean it, it was looking nasty, and sure enough there was like some kind of grit in there. I bet that's what's doing it. Of course that's the least of my worries, it fell out of my pocket and I ran this thing over with my tractor, and crushed the side so far that I had to pry out the volume buttons, they were stuck, lol, had tire marks across the screen even. This thing is a tough phone!
hack14u said:
Wow, strange, mine too, exact same case. I took the case off the other day to clean it, it was looking nasty, and sure enough there was like some kind of grit in there. I bet that's what's doing it. Of course that's the least of my worries, it fell out of my pocket and I ran this thing over with my tractor, and crushed the side so far that I had to pry out the volume buttons, they were stuck, lol, had tire marks across the screen even. This thing is a tough phone!
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Haha, very nice. Good to hear it'll survive a tractor lol. I feel like I should leave a review on that case. It seems to be flawed if it's allowing grit in. I'd consider my use quite typical, not near any sand or dirt. I'm pretty sure that lost me $100 in resellability.

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