HTC Contacts Won't Link (won't even open) - Thunderbolt Q&A, Help & Troubleshooting

Hey, guys. I've been having a little issue for the last couple of ROM flashes. Whenever I try to go to my contact links, I get a force close and the notification saying:
"The application People (process com.android.htccontacts) has stopped unexpectedly. Please try again."
I've cleared the data out of the People app and it still happens. I spent some time Googling and found people with a similar problem and a way to fix it, but it doesn't work for me. The workaround they had was to disable auto sync, remove the facebook sync account, go in to People, hit the "world" icon button and re-enable Facebook through there.
There is no such icon on the BAMF Gingerbread remix #5 ROM that I'm running and when I tried it with the froyo ROMs, facebook wasn't an option available to me through that tab.
Anyone have any idea what's going on? It's not the biggest deal that I can't link contacts, but it sure would be nice to have that ability again.
Running BAMF GingerRemix #5
Imoseyon's 2.6.0GBtest1 kernel

Treghc said:
Hey, guys. I've been having a little issue for the last couple of ROM flashes. Whenever I try to go to my contact links, I get a force close and the notification saying:
"The application People (process com.android.htccontacts) has stopped unexpectedly. Please try again."
I've cleared the data out of the People app and it still happens. I spent some time Googling and found people with a similar problem and a way to fix it, but it doesn't work for me. The workaround they had was to disable auto sync, remove the facebook sync account, go in to People, hit the "world" icon button and re-enable Facebook through there.
There is no such icon on the BAMF Gingerbread remix #5 ROM that I'm running and when I tried it with the froyo ROMs, facebook wasn't an option available to me through that tab.
Anyone have any idea what's going on? It's not the biggest deal that I can't link contacts, but it sure would be nice to have that ability again.
Running BAMF GingerRemix #5
Imoseyon's 2.6.0GBtest1 kernel
Click to expand...
Click to collapse
Are you saying that this was happening when you were on stock also, or just the button wasn't there?

It's been happening recently on non-stock froyo ROMs like BAMF and CM7. The button is there (the world button), but there is no facebook option listed like the instructions to fix the problem say there is.

same situation
Hello,
I have the same problem.
After sync I got FC on com.android.htccontacts
It is something related with linked contacts, but I didn't find a way to clear that out.
I've tried also to remove sync acounts like facebook and skype, but it didn't help.
Any ideas would be apreciated.
I am with Alpharev Hboot CM7 r2 table, Clockwork Recovery 3.0.0.5, RCMixS v2.0 Bravo CM7.

Treghc said:
Hey, guys. I've been having a little issue for the last couple of ROM flashes. Whenever I try to go to my contact links, I get a force close and the notification saying:
"The application People (process com.android.htccontacts) has stopped unexpectedly. Please try again."
I've cleared the data out of the People app and it still happens. I spent some time Googling and found people with a similar problem and a way to fix it, but it doesn't work for me. The workaround they had was to disable auto sync, remove the facebook sync account, go in to People, hit the "world" icon button and re-enable Facebook through there.
There is no such icon on the BAMF Gingerbread remix #5 ROM that I'm running and when I tried it with the froyo ROMs, facebook wasn't an option available to me through that tab.
Anyone have any idea what's going on? It's not the biggest deal that I can't link contacts, but it sure would be nice to have that ability again.
Running BAMF GingerRemix #5
Imoseyon's 2.6.0GBtest1 kernel
Click to expand...
Click to collapse
Have you been wiping everything when you flash a new ROM. I would try doing a full wipe if you haven't already and try flashing again. Those issue were with the first couple builds..sometimes can be fixed by wiping the calendar stats. If you go into accounts and sync go to each account and see which ones AREN'T actually wanting to sync up. That will narrow it down.

yea I used to have similar problems the only way to get rid of it is by reinstalling the rom but you must wype and clear all data and make sure it is uploaded to the newest radio. If that doesn't work do a restore of your original ROM and try it again but wype everything. do not do it through bootloader useClockworkMod

Related

android.process.acore has stopped unexpectedly problem

Hi all, hoping you can help with a problem I'm having.
Basically, my Hero was fine, working perfectly, until I cleverly managed to lock myself out of it by getting the security swipe wrong too many times.
Long story short, I did a factory reset (had only got the phone that day so didn't seem like a big deal to lose anything).
I rebooted it, contacts came back down through google, everything fine. Then I started getting this message when connecting contacts to facebook or viewing the 'my contact card'.
android.process.acore has stopped unexpectedly problem, force close
If I log out of facebook then I don't get the problem, but I'd like the facebook functionality. When I'm logged into facebook some contacts display facebook info, some don't.
My first thought was a dodgy contact, but all the contacts are the same as the first time I sync'd with google, so nothing should be wrong there I hope.
Anyway, any ideas?
Same problem
Hello,
I am having the same problem. I also posted a question regarding this problem yesterday in the forum but up until now I have received any answers. I also send an email to HTC support but haven't heard from them yet. I suggest you do the same, this way they can't say that this is a one time problem ;-)
I was about to do a factory reset, but now I am afraid that this isn't going to solve my problem. My phone has been working without any problems for 2 weeks with a lot of facebook people synchronised to my contacts. I think that 1of the facebook contacts has some illegal character is its name or description and thus giving this error.
Spoke to soon. This is the reply from HTC. But it isn't that helpfull I am afraid ;-(
Dear HTC customer,
Thank you for contacting our Customer Support Center. We are dedicated to providing you with the best quality service and answering all of your questions and concerns.
Thank you for your feedback, please try to do a hard reset of your phone to see if that solves the problem. You can do this by:
1. With the phone turned off, press and hold the HOME and BACK buttons, and then briefly press the END CALL/POWER button. The reset process will start after a few seconds.
2. Wait for the phone to finish the reset process and then press MENU.
If this does not solve the problem there should be a ROM update for the Hero coming out soon which could contain a fix for the problem. Try the hard reset if it doesn’t work keep an eye on htc.com for the ROM upgrade for the Hero.
If the above steps do not resolve your issue, we invite you to visit the support area on our Web site. Please go to: http://www.htc.com/www/support.aspx
Or you can go to: http://www.htc.com/select_country.htm, select your country and then click on the Support tab.
You can also call our Call Center at: +46-85-055-6438 if you have further questions.
Thank you once again for your continued patronage.
Best regards,
Europe customer support team
HTC Corp. Global Service Division
http://forum.xda-developers.com/showthread.php?p=4412633#post4412633
http://androidforums.com/htc-hero/8275-new-htc-hero-issues.html
How bizarre!
Tried it now and no problem, fantastic!
From one of those links....
"Lots of people getting it - seems like it could be a Facebook api change if you look at that thread."
I guess with the hero being SO connected with the web, a lot more than just the phone can break things. Ah well.
Thanks deeren.
Problem also solved
Problem is also solved for me.
I'am happy I didn't do a reset yesterday evening
Hi All,
I am getting the same error message with a force close as my only option but it happens constantly! i do not need to push anything. It does not seem to ahve anything to do with contacts or facebook....
I have looked at all the threads and it oly seems to be people talking about facebook and contacts. Does anyone else get it that doe snot have faebook installed?
My phone was working fine till the other day when it first happened and now i can do nothing.....
Help a nubee please!!!!
I am on the phone to HTC support now... I will post my results... he wants me to do a hard factory reset though....
mytouch slide
i am having the same problem with android.process.acore and i have try everything in the phone and nothing seems to work. please if anyone knows how to fix write back. thanks.
Had this start happening to me today, immediately after I installed three updates from the market, Pure Messenger Widget, Titanium Backup and Fat Secrets. I don't think it was the latter two, I think it was Pure Messenger Widget. It was difficult to get that one to install, it took ages, and then it interferred with the download of the other two. Once I was through with the market the force closes started. Managed to shut the phone down but they came back, until I uninstalled Pure Messenger Widget. A few more reboots and it seems to be back to normal. I realize this is anecdotal, and I have no development experience so I have no logic to draw on here other than my own experience.
PeterMeulders said:
Problem is also solved for me.
I'am happy I didn't do a reset yesterday evening
Click to expand...
Click to collapse
hello
what u do to slove ur problem ?
thx
*Edited - Removed by poster*
Suddenly today my phone will not boot up, giving me the "the process android.acore has stopped ..." message. There are lots of forum threads suggesting possible causes and how to fix them, but none address the issue of when you can't switch on the device at all. I'm in an endless cycle of "force quit" and "the process android.acore has stopped". I'm at the point of having to factory reset, unless anyone can suggest anything please ...?
AidanBell said:
Suddenly today my phone will not boot up, giving me the "the process android.acore has stopped ..." message. There are lots of forum threads suggesting possible causes and how to fix them, but none address the issue of when you can't switch on the device at all. I'm in an endless cycle of "force quit" and "the process android.acore has stopped". I'm at the point of having to factory reset, unless anyone can suggest anything please ...?
Click to expand...
Click to collapse
Unfortunately I think a factory reset is your only option at this point. That's what I had to do when my phone was doing the same thing. Hopefully you have a recent backup to fall back on, however, be careful - do not restore any system data, that's where the problem lies.
Many thanks. I've performed a factory reset and successfully restored a Sprite backup made five days ago. But to my great disappointment I find that none of my programs have been included. Is this normal? All other data, settings, etc have restored fine, just no programs. I can of course reinstall them one by one since my market data is saved in the cloud, but is that normal with a Streak backup, that programs are not included?
Have no idea why your programs weren't backed up, sorry. I use Titanium Backup Pro, so my backups are complete.
Sent from a state of Serendipity
the process android.process.acore message...
Hi,
I get the message:
The process android.process.acore stopped unexpectedly. Please try again.
Force close
I am using a rooted Samsung Captivate Galaxy S Android 2.2.
not able to get anything to run on it without getting that message!
Can anyone help?
Thanks
Ed & Donna aka gramme
gramme66 said:
Hi,
I get the message:
The process android.process.acore stopped unexpectedly. Please try again.
Force close
I am using a rooted Samsung Captivate Galaxy S Android 2.2.
not able to get anything to run on it without getting that message!
Can anyone help?
Thanks
Ed & Donna aka gramme
Click to expand...
Click to collapse
Make sure you've backed up everything you want backed up and do a factory reset - it seems to be the only way to fix this. If that doesn't fix it, then try flashing a custom ROM, I know that will work - that's how I ended up delving into the custom ROM world
I have had the same problem today and just finished doing a HARD factory reset with samsung...DOESN'T work...still get the error message and will not operate. Finally called AT&T warranty department and they are sending out yet ANOTHER phone..this will be our 3rd refurbished phone.
If anyone comes up with a solution please let me know. I am going to play around for the next couple of days and see what I can come up with....
Thanks
Ed & Donna aka gramme
Like I said, they'd no solution other than flashing a new rom, be it stock or custom. I choose custom and learned I'd never depend on AT&T or Samsung again.
Sent from a state of Serendipity
Thanks, I used odin2oneclick and it put android 2.1 update 1 on the phone. Then I didn't have a clue how to get android 2.2 on the phone so I called samsung and they walked me through using kies mini. Now working and have it rooted once again.
Thanks again
Ed & Donna aka gramme
Sent from my SAMSUNG-SGH-I897 using XDA App

[Q] Gmail crashing when deleting emails

My Gmail has started acting up, and won't let me delete certain emails. I try deleting them on the NC, and the gmail app force closes!
Does anyone know how I can fix the problem?
silivrenion said:
My Gmail has started acting up, and won't let me delete certain emails. I try deleting them on the NC, and the gmail app force closes!
Does anyone know how I can fix the problem?
Click to expand...
Click to collapse
Are you trying to delete archived emails? That's when I had the problem. Had to delete from computer.
I'm trying to delete messages from the inbox. Some messages appear to sync once, but won't sync again ever, so if I try to delete, label, or archive one of these stuck emails, the app either quits or backs up. I can delete them from another device just fine, but those specific emails stay stuck and won't go away.
As a temporary fix, I'm using K9 until I can figure out how to fix it.
I'm having the same problem, rooted stock 1.1. I found that this only happens on emails that are marked as read. So if I mark the message as unread, then I can delete it just fine. This problem only occurs occasionally for me. Doesn't usually cause the app to quit for me, just fails to delete typically.
Hope this helps.
I've found Gmail to be very unstable on 1.1. I've switched to k9 and am happy with it.
I had this exact same problem on my rooted stock 1.1.
The issue did not appear until after I updated CWM from 3.0.0.5 to 3.0.1.0, including installing the kernel with ext2, 3, & 4 support. I was never able to determine with any certainty if the CWM update/kernel had caused the issue because even after restoring to a backup I had made prior to the update it didn't fix things.
I also tried uninstalling gmail and reinstalling it, but that didn't fix it either. I scoured the internet for a solution but couldn't find one. Eventually, I got so fed up that I completely restored to stock and took the opportunity to upgrade to Froyo. The problem did not carry over to Froyo, fortunately.
Nevertheless, this error shouldn't be happening on rooted stock 1.1 and it didn't for me for most of the time I used Eclair, so I'm not advising you to drop Eclair by any means. However, you might want to consider restoring to stock and starting over.
I noticed the same issue. Was not present when booted to Nookie Froyo on an SD card. I'm back to running the stock rooted OS, so I still see this GMail problem.
I'm just waiting for a good SD version of CM7 that has the market and soft keys preinstalled, preferrably that runs like it does on Nookie Froyo.
Anyone ever find a fix for this?
sent from my nook color using tapatalk pro
No, but the good news is that a stable release of CM7 (aka Gingerbread) is nearly upon us. I think pretty soon Eclair and Froyo will be obsolete as far as the Nook goes.
My solution to this was to mark as unread and then delete, the app no longer FCs if I delete that way.
However, not all emails seem to trigger this problem

[Q] com.google.process.gapps crashes

Hi everyone. It's been two days since the process com.google.process.gapps has started crashing, "stopping unexpectedly" whenever i use the browser on my tab.
Reading the error report, it seems (not 100% sure about that) this is somehow related to the bookmarks sync with Chrome, but i can't find a way to disable this.
Has anyone exprerienced the same issue? Any known solution? Thanks
Go to settings > accounts and sync, click on your account then uncheck everything, then manually sync everything one by one to see what is causing the error.
Then go to manage apps and clear the cache of all the problem apps and re-sync them once you're done. It might take a few tries but it should take care of that error.
I'll try that as soon as possible, thanks!
browser sync was causing this for me
I believe that bookmarks sync no long works with galaxy tab. Google changed something on their end that should have worked fine(it still works on the xoom, transformer, etc.) but since samsung changed a bunch of stuff for no apparent reason, it is now broken. samsung is so stupid sometimes..
So you're basically suggesting that bookmarks sync should stay off to avoid problems like that?
well I don't really know. I never used bookmark sync in the first place. I'm just going by what is said in this article.
http://www.zdnet.com/blog/perlow/br...gle-or-the-oems/17840?tag=mantle_skin;content
It turns out that at some point Google started making some changes to the backend systems that handle Google’s user account data. There’s nothing wrong with them doing this; it happens all the time. In fact, no other Android 3.1 tablets had any issues at all with the changes, and their bookmark sync continued to work without a blip on the radar.
Not Samsung, however... I did some digging around the internet, and it’s become somewhat well-known amongst Android developers that Samsung actually modifies core source code in the Android operating system that handles communicating with Google’s backend data services.
Click to expand...
Click to collapse
Well, that's a pity. I had just started to think it was a useful tool to keep track of unread web pages between work, home and outside...
Let's hope Samsung somehow fixes that.
PS: disabling bookmarks sync actually stops the process from crashing, I think I've solved (if we could really say so...) the issue. Thanks to all!
Thanks, disabling auto sync for browser has stopped the error. Samsung developers need to fix this - I can't auto sync my gmail
What am I missing here?
Ok be prepared, this post may be rather long winded however I will try my best to prevent that. I have a Tmobile G2x I purchased on launch date. Ive not attempted to Root, change roms, or anything of the sort. (as much as I always wanted to, I always felt that my skills were not good enough to attempt these ideas no matter how easy they may seem. I just did not want to be the cause of screwing up my phone that I paid dearly for)
So I have a friend who claims to be the master (of disaster so it turns out) of rooting androids and such. He stops by my house just to hang out and eventualy convinces me to let him root my phone and install CM7. Within a few minutes the phone was rooted (super1click) and was running CM7 release candidate. (I really dont know what all these things truly are but I drilled him for answers once he jacked up my phone and left me with a half-bricked phone) So he installed Rom manager and convinced me to upgrade to the premium version via marketplace so I did. He was then showing me how easy it was to flash new roms at the touch of a few buttons. He put on some other rom which looked like CM7 but claimed to have extra tweaks. It worked fine. A few minutes later he put on some Faux Rom which gave a boot up screen like my old Nexus One did. (Multicolored X) It seemed to work fine as well. Then he said lets check out the nightly CM7 Rom so he put it on. (however I dont think it ever actually put CM7 back on.-still on Faux?) Thats when things got crazy.
Now I get the com.google.process.gapps force close message all the time. He tried to fix it for 4 hours and finally gave up. Here is what I know he/we tried: After searching the internet for hours we tried everyone elses ideas. Clearing calenders cashes, un syncing, etc. We did about 40 factory resets. We have tried to install my backup (which was from BEFORE he even touched my phone) and upon holding both volume rockers and plugging in USB (no battery installed) and it still does nothing. Windows recognizes device but phone screen stays black. Tried Debug mode while doing this as well. If we hold the volume down button and power the little install bar comes on the screen and it does its thing (whatever that is) and goes right back to the way it was. I keep getting the gapps message all the time. After factory reset I cant even type in my gmail address to start the initial setup of the phone. The force close keeps cutting me off. If I type fast, I can sync the account but I cant use market whatsoever. Tried installing Rom manager to re-flash but just sticks at starting download and gapps pops up again.
My son is starting school tomorrow and he has a medical condition. I NEED this phone to communicate with the school nurse via emails and such. As of now I can only text, call, or surf web all while dodging force closes. If ANYONE out there can please help me get my phone back to normal Id greatly appreciate it. Im sure its something easy but as I said before, Im not good at this thing and thats why I never attempted it myself. Your welcome to submit answers here or PM me your phone # if you want to walk me through it on the phone. (I have a landline phone to talk to you on) Thanks in advance for everyones time and Im sorry this ended up being so long.
Hello,
Based on your post, I would suggest that you search your phone's development forum on XDA for a compatable clockwork recovery mod which will install a custom recovery on your phone. The thread will give you instructions on how to do so and how to enter recovery mode.
You can then enter the 'Backup and Restore' part of the recovery and restore your backup manually without using ROM manager. If this doesn't work, I would suggest that you then download the ROM of your choice and install it from the clockwork recovery. Make sure you clear user data and wipe the cache before you install.
Any fix yet? This is really annoying me as I rely on my bookmarks tremendously.
try this:
Open stock browser and under settings choose clear cache and deletehistory

[Q] A slew of problems with SlickROM JB (GPS, GMail crashing, Trillian won't connect)

Hey all,
I'm running the newest version of Slick Rom JB (2 Final).
I was running 1.1, and I didn't have any of these problems, but since updating to 2 and updating my radio as recommended I've run into a number of issues. The ones I think can of off the top of my head, and run into most commonly are:
ANY time I launch GMail, read an email, and go "back" using the icon in the top bar rather than the back button, GMail will stop. This only happens when going from an email to my inbox.
My GPS will not get a lock besides a 5 mile radius
Trillian will not connect AT ALL. Just constantly says connecting.
Based on what I've read in the thread, this really isn't the typically experience, so I'm just trying to figure out what could be wrong and how I can fix it.
For the record I have tried the follow:
I restored to an earlier backup when I was running GINSIX v1.6.1 and I do not have ANY of these issues. GPS gets a quick, solid lock. Trillian works fine. GMail does not crash. The only issue I noticed when I restored the backup is that my wifi and tether were both broken. I'm willing to chock that one up to the modem update?
I've tried a clean install by wiping data, wiping cache, installing the rom, wiping the cache, installing Google Apps, reboot. I immediately have the same issues.
I've read that other people have tried to "start from scratch", but I'm not entirely clear of where "scratch" is and how to get there.
So any information anyone would be able to provide would be greatly appreciated.
Thanks in advance.
Ramaniscence said:
Hey all,
I'm running the newest version of Slick Rom JB (2 Final).
I was running 1.1, and I didn't have any of these problems, but since updating to 2 and updating my radio as recommended I've run into a number of issues. The ones I think can of off the top of my head, and run into most commonly are:
ANY time I launch GMail, read an email, and go "back" using the icon in the top bar rather than the back button, GMail will stop. This only happens when going from an email to my inbox.
My GPS will not get a lock besides a 5 mile radius
Trillian will not connect AT ALL. Just constantly says connecting.
Based on what I've read in the thread, this really isn't the typically experience, so I'm just trying to figure out what could be wrong and how I can fix it.
For the record I have tried the follow:
I restored to an earlier backup when I was running GINSIX v1.6.1 and I do not have ANY of these issues. GPS gets a quick, solid lock. Trillian works fine. GMail does not crash. The only issue I noticed when I restored the backup is that my wifi and tether were both broken. I'm willing to chock that one up to the modem update?
I've tried a clean install by wiping data, wiping cache, installing the rom, wiping the cache, installing Google Apps, reboot. I immediately have the same issues.
I've read that other people have tried to "start from scratch", but I'm not entirely clear of where "scratch" is and how to get there.
So any information anyone would be able to provide would be greatly appreciated.
Thanks in advance.
Click to expand...
Click to collapse
Typically "scratch" is going into the recovery, formatting /system /data and /cache and then reflashing. You might also want to compare the checksum to make sure nothing happened to the file during the download. All fairly typical flashing stuff, which it sounds like you probably did already, but worth mentioning. Also, for what this is worth, I'm running SnowJB, and after updating my phone to the JB radio from the stock ICS radio, I had a bunch of weird issues come up that forced me to revert radio images. Something to think about if all else fails.
I had some similar problems and stumbled upon this...
http://forum.xda-developers.com/showthread.php?p=40115473
It worked for me as well as a few others.
Sent from my LG-E970 using xda premium
For now I've rolled back to the ICS radio and my older GINSIX backup, and things are running great. I figure that I'll just stick with this for now, and I'll try the whole JB thing again sometime later when I have more time to fiddle with it.
Thanks for the help!

[Q] Installed CM10. Email crashes

I upgraded my NT from CM7 to CM10 & overall, I'm very happy with it. My only problem at the moment is that my email app crashes when I open it. I can get yahoo & gmail, but when I open the stock app it crashes right away. I figure that if I uninstall/re-install it might fix it, but I have no idea of exactly to un-install & where to get it to re-install it.
Right after I installed CM10, Talk kept crashing but that has stopped. Not sure if that points to anything, but figured it should be mentioned.
Any ideas? Thanks!
Answering my own question in case it happens to someone else. It looks like I got it working. I deleted all the data, not just the cache. That meant I had to set the account up again, but it appears to have worked. Mail no longer crashes. Must have been something in the settings when it tried to check mail.

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