Related
First of all, I will start by mentioning that this is my third Touch Pro from Sprint and I just want to confirm something before I take back to the store.
Is there anyone else who updated to the newest official firmware and have problems with your video playback from your albums. I had some videos stored from my old phone on a sd, and when I try to play it on this phone, it would cause a lot of jagging, freezes, audio playing while video is not. I then recorded a video with the camcorder and when I went to play back, it did the same thing. The settings I have it in is in
-CIF 352x288
-MPEG4
If its the phone, then I'm glad because I can go get myself the Touch Pro 2 at the store for free.
Things to note,
-had no problem like this on the 2nd phone
-upgraded the firmware as soon as I got home with this phone
-been like this for a while, just never cared to get an answer until now
Any feedback to a similar problem or non-exsisting problem would be greatly appreciated.
Look, if your ultimate goal is to get a free TP2, then just tell them that the phone gets unholy hot or some defect from the phone itself (battery lasting less than half a day with moderate use, etc). Believe me that the TP from Sprint has a bunch of those... If you start going by software, believe me that they will find a way to either fix it or convince you that it can be fixed with an update...
were you getting a free tp2 due to these issues?? Because im having the same issues as well including that my battery gets extremely hot and will not charge
Gxtsoldier said:
were you getting a free tp2 due to these issues?? Because im having the same issues as well including that my battery gets extremely hot and will not charge
Click to expand...
Click to collapse
I'm curious about this myself. I was gonna get a Hero in a couple of months when my contract is up, but if I get a TP2, I might hold out for a little while.
There is a list somewhere that after a certain date, if your phone is with in the manufacture warranty of 1 year, and you have insurance of both types with sprint, you can switch out the phone to a list of 10 other phones, the TP2 and the hero being among those.
Still a sure answer on this would be great. Thanks egz on some insight. And gxt, you mean you are having problems with video playback too?
So I think I'll be going to the sprint store tomorrow, I'll let you guys know how it goes, unless I don't go that is.
Happy man said:
So I think I'll be going to the sprint store tomorrow, I'll let you guys know how it goes, unless I don't go that is.
Click to expand...
Click to collapse
im guessing you didnt go...?
Happy man said:
There is a list somewhere that after a certain date, if your phone is with in the manufacture warranty of 1 year, and you have insurance of both types with sprint, you can switch out the phone to a list of 10 other phones, the TP2 and the hero being among those.
Still a sure answer on this would be great. Thanks egz on some insight. And gxt, you mean you are having problems with video playback too?
Click to expand...
Click to collapse
What insurance do you have to have? Where is this list?
My 2nd tp just crapped out on me and insurance just sent me a "new" one.
sherm420 said:
What insurance do you have to have? Where is this list?
My 2nd tp just crapped out on me and insurance just sent me a "new" one.
Click to expand...
Click to collapse
to answer my own question...
http://slumz.boxden.com/f244/sprint-now-replacing-touch-pro-touch-pro-2-a-1295800/
im going to give this a shot.
Hello everybody(insert simpsons joke here), it looks like i finally went to the sprint store. After what seems like a lifetime ago, i told them the problems I had, they said they would do a hard reset, and to come back in an hour. An hour and a half later and I will be getting mnyself a touch pro 2 soon. Now the only bad part is that i need to call this store to find out when they would have any touch pro 2's in their warehouses. So at least for now, I am assed out, oh and forgive me if this comes off as bad grammer, I am typing this from my touch pro 1, the screen is too small.
I heard about Lookout for checking CIQ on phone and saw that they have a security app. Also saw something by NetQin. I used to use BitDefender on my pc but then it got buggy.
My first smartphone and I'm paranoid. So do most people use a security/anti-virus app on their phone? If so, which do you suggest?
I've had more than my fair share of smart phones. This is my 4th one this year. As for me, I've never used a virus scanner on my phone or any of my computers. I'm just smart and make sure I don't download things I don't know what they are.
I've been using the free version of Lookout for about 3 years through an OG Droid, Droid 2, Droid X2, and now my Rezound. I've never had any issues with it. It seems to work the way it's supposed to.
Not really necessary. But it's up to you really, personal preference in this matter.
Yeah, I have read that Android doesn't propagate viruses, but seems like there would still be a chance of getting malware or spyware.
Also, does anyone worry about intrusions via bluetooth or something from another person even without using a trojan? I used to read about that ability years ago, where someone could go through your files and grab what they wanted via bluetooth. Is there a way for anyone to do that with our phones?
Heavily researched this the other day. Not sure if you're worried more about the malware side of life, or the potential of theft - but if you're looking to ID a perp for trying to gank your phone, nothing comes close to the feature set in Cerberus.
Android market link: https://market.android.com/details?id=com.lsdroid.cerberus&hl=en
Android Police review: http://www.androidpolice.com/2011/1...s-a-clear-winner-in-keeping-your-device-safe/
Hadn't even heard of it before last week, but after 10 minutes of messing w/ it, I was sold. Better than anything else in the market by far in terms of what it does & I can confirm everything is working on my Rezound. Also, it's only $3 and change. Can't beat that
Also, for reference, I previously used Prey, but I like this much better.
(Favorite feature is the front cam snaps that get sent to my email, each time my pattern lock is incorrectly swiped)
feralicious said:
Yeah, I have read that Android doesn't propagate viruses, but seems like there would still be a chance of getting malware or spyware.
Also, does anyone worry about intrusions via bluetooth or something from another person even without using a trojan? I used to read about that ability years ago, where someone could go through your files and grab what they wanted via bluetooth. Is there a way for anyone to do that with our phones?
Click to expand...
Click to collapse
I wrote a paper on Bluetooth for school. Those attacks were fixed with Bluetooth 2.0
platinumthomas said:
I wrote a paper on Bluetooth for school. Those attacks were fixed with Bluetooth 2.0
Click to expand...
Click to collapse
Hm... how does it do that, in layman's terms?
I'm paranoid a bit since our phones are now pretty much like laptops. I have my laptop on lockdown though and this is my first smartphone so I want to be sure I'm not leaving a security hole open for some nefarious character to take advantage of.
Well, I know I already mentioned Lookout, but I'm going to mention them again. These guys seem to know what they're doing. I mean, as this article states, Google trusts them enough to tell them what to remove from the market, so I would assume that they're pretty legit. Again, I've never had an issue with anything, and I've been running Lookout for a while.
The new avast!, which bought and incorporated Theft Aware, seems like the best option on the market to me....It's what I use.
dustintheweb said:
(Favorite feature is the front cam snaps that get sent to my email, each time my pattern lock is incorrectly swiped)
Click to expand...
Click to collapse
Nice feature, I'm going to check it out just for that.
Check out Zoner
Sent from my HTC Rezound 4G using XDA premium.
I use lookout, been using it for over two years now on 4 android phones.
Sent from my rezound.
Am I the only person that's noticed the cover up (or at best complete overlooking) of the 920 MANY issues?
Let me say, I own(d) a 920 and I loved it so much I looked past all its flaws, and I dealt with a lot. Previous owner factory reset it right in front of me and we know what that means. I spent the next 12 ****ing hours unbricking the thing just so I could use it! Now, after owning the 920 a freakin week, it stops reading my SIM card suddenly so now I'm back with android.
I just notice that no tech site has EVER run any articles about the litany of major issues with this phone. Hell even in the forums nobody seems to have put it together! Am I the only one who sees it??
Bricking on factory reset
Battery life issues
Black screen on calls
Hardware buttons randomly not working, requires soft reset
Phone suddenly stops reading SIM cards
I'm sure I'm missing some but those are the one I dealt with. Am I alone?
Sent from my HTC6435LVW using xda app-developers app
I've been using the 920 for 2.5 months now and I have none of your issues. I had the restart bug but it got fixed with portico update. also there is some dust under the FFC but i don't care because it is not on the lense and it don't use it anyway.
i know about black screen and factory reset bug but i read for the 1st time that there should be major problems with the SIM card or the hardware buttons.
NSAgent said:
Am I the only person that's noticed the cover up (or at best complete overlooking) of the 920 MANY issues?
Let me say, I own(d) a 920 and I loved it so much I looked past all its flaws, and I dealt with a lot. Previous owner factory reset it right in front of me and we know what that means. I spent the next 12 ****ing hours unbricking the thing just so I could use it! Now, after owning the 920 a freakin week, it stops reading my SIM card suddenly so now I'm back with android.
I just notice that no tech site has EVER run any articles about the litany of major issues with this phone. Hell even in the forums nobody seems to have put it together! Am I the only one who sees it??
Bricking on factory reset
Battery life issues
Black screen on calls
Hardware buttons randomly not working, requires soft reset
Phone suddenly stops reading SIM cards
I'm sure I'm missing some but those are the one I dealt with. Am I alone?
Sent from my HTC6435LVW using xda app-developers app
Click to expand...
Click to collapse
Previous owner. Maybe that is your problem.
Son Loves it!!
Heelfan71 said:
Previous owner. Maybe that is your problem.
Click to expand...
Click to collapse
My son has had the 920 since it came out...Other than *****ing about the lack of the most popular apps (instagram, temple run, Jetpack Joyride...etc) the phone has been nothing but flawless. He will never give it up because he is an xbox junkie lol
i've had it for almost 2 months now..
only issue i've had is the crashing (normally every couple of days), since updating seems ok so far...I've flashed a few 'roms' to it, EE branded and normal
I thought the screen going blank in calls was supposed to happen? Like to save power? last couple of phones i've had turn the screen off when you put it to your head?
I'll be honest, i'm a little disapointed in windows phone 8, after coming from 7 with no crashes for a year (apart from once when i started messing with the registry) I found windows phone 8 quite shocking, coming from android/windows mobile i'd say its not to bad, but in someways it seems a downgrade. But so far no crashes with the latest update, and i'm hoping it stays that way, but honestly, I have a feeling your issues are isolated.
Also had the chance to use the new nexus 4 the other day, if theres a cover up going on, i'd say its those who say android is smooth and responsive....
I've been using my 920 for a month and haven't encountered any of your problems. The only thing I don't like about my 920 is that there is no app so far to automatically switch phone profile according to time and location.
I'm shocked 2 of you have had no problems. Search Google for any of the problems I listed and you'll find loads of people with the same issues.
Id get another one but I can't afford to keep buying phones when one ****s up. And yea the screens supposed to go black when you put it to your head but it was going black and staying like that so I could end calls, use the num pad, use speaker phone, or any of that. I found a work around but the proximity sensor is supposed to work
Sent from my HTC6435LVW using xda app-developers app
NSAgent said:
I'm shocked 2 of you have had no problems. Search Google for any of the problems I listed and you'll find loads of people with the same issues.
Id get another one but I can't afford to keep buying phones when one ****s up. And yea the screens supposed to go black when you put it to your head but it was going black and staying like that so I could end calls, use the num pad, use speaker phone, or any of that. I found a work around but the proximity sensor is supposed to work
Sent from my HTC6435LVW using xda app-developers app
Click to expand...
Click to collapse
Search google for ANY electronic device followed by the keyword 'issue / problem' and you are sure to get pages of results. People that don't have problems (most people) typically don't post about it while people with issues regularly post because they want the issue resolved. This gives an artificial bias to the negative and only reinforces the already tainted view of people in a mindset that something is rubbish.
voluptuary said:
Search google for ANY electronic device followed by the keyword 'issue / problem' and you are sure to get pages of results. People that don't have problems (most people) typically don't post about it while people with issues regularly post because they want the issue resolved. This gives an artificial bias to the negative and only reinforces the already tainted view of people in a mindset that something is rubbish.
Click to expand...
Click to collapse
I agree, since the last update I haven't had very many problems at all. And since I haven't been having issues I haven't been coming to the forums as much. I just come in every once in a while now to see if there's anything new. I'm not constantly hounding for an answer to my problems on a daily basis since I don't have problems. It's my guess that other people who have perfectly working phones would have like minds as me... or just not visit the forums at all.
No bricking during factory reset (had to do it once and I'm not going to do it again just to prove a point).
Battery life is awesome.
Hardware buttons are working fine.
Blank screen during calls isn't an issue for me since the proximity sensor works almost all the time, I think.... at least, it hasn't been a big enough concern for me that I actually notice it.... guess I should keep track of it.
Sent from my Windows 8 device using Board Express Pro
Pre-portico
No stability issues, but craptastic daylight camera and bluetooth connectivity issues
Portico:
Unstable. Reboots at least twice a day.
Good daylight camera
Good bluetooth connectivity.
Think people have to make a choice about the portico.
unstable and functional or stable and unfunctional.
Lemark said:
I've been using my 920 for a month and haven't encountered any of your problems. The only thing I don't like about my 920 is that there is no app so far to automatically switch phone profile according to time and location.
Click to expand...
Click to collapse
This is also the main thing I'm missing, coming from Nokia N8 the situations was really a great app...
I think Nokia lumia phones in general have a lot of issues, as does Windows Phone. It's just there are so few users even if there was a problem, it would seem isolated. Microsoft's share in the smartphone market didn't even budge at all in 2012. WP users are not power users so they just run back to the store to get an exchange. Even the lumia 920 forum at wpcentral.com is slow as molasses. 90% of the posts are very shallow anyway. Most don't even know what screen size their phone is or what processor its running. the camera is just AMAZING and the phone is PERFECT, over and over again. Of course, this forum isn't any better. The only difference being the plethora of unlock threads, because xda is international.
Your description of WP users is fairly accurate & the market segment MS is going after. The enthusiast market is small & even on Android accounts for a very small % of sales. The easiest way to solve an issue is by exchanging the phone, if you have that option available to you. A lot of issues people are having are either caused by defective hardware or a bad flash IMO, which is an issue on any of the platforms.
Do people not expect bugs and hiccups at launch for these kinds of devices?
It happens. And it's not as bad as you perceive; it's not a conspiracy.
AW: The great Lumia 920 conspiracy.......
If ms allows developers create store accounts for free I bet there would be more apps on store.,.
I get what you guys are saying, but phone busting issues like that black screen on calls and bricking on hard resets shouldn't be common enough to have a thread full of people experiencing them.
If anyone knows of any way to get the phone to read SIM cards again, I'd like your help. I still miss using my lumia 920 :'(
Sent from my HTC6435LVW using xda app-developers app
I have experianced just about every issue in this thread. I have users of the 920 I support for other stuff and I see how they basically ignore them as they did on their Blackberry or iPhone. I had the brick issue... news flash as I posted in another thread, it is not bricked!!! use the Nokia Care Suite, gets you going no problem. During my day I may deal with just about every phone they see at an AT&T store (Tmobile, Sprint,or Verizon for that matter)... they all have issues. Have you ever seen an iPhone user change their password on their laptop and not update the iPhone? Lets say you need to get to something before updating that password, like they changed the server setting trying to update it... go ahead try it. Drop calls, Steve Jobs had to properly instruct dumb iPhone users how to hold an iPhone. Andriod, perfect????? WTF are serious?? And becuase of that piece of software, it does not matter what hardware you are talking about.
My phone is limited compared to Andriod, I can agree with that.... but I can do more with fewer Apps and I like that. The 920 has had some hiccups along the way, but the hardware I have right now is as solid as any other phone out there, actually physically a tougher phone then any other top tier phone.
awagner said:
they all have issues.
Click to expand...
Click to collapse
This is exactly what I was trying to get at. These sorts of issues and threads are everywhere for many high profile smartphone launches, especially lately with this insane obsession with HW spec wars.
I've seen much worse, many times, you will not buy a high end smartphone at launch these days without having some sort of worry that there will be a game-breaking bug or defect.
WP 8 for 3 months:
NO ISSUES
POWER USER (i had portico when the first roms were available on navi)
my question is, are all these faulty devices on ATT or another crap american service , cause i think this may be your problem, ive had to work on vodaphone orange tmobile and ee 920's and 820's and i can say with pride that the only issue people have is the lack of popular apps., there is no conspiracy. why the eff are you people needing to hard reset anyway wtf are you doing to your phones?
I have to admit I've been having freezing issues regularly, often when it's just sat on my desk or in my pocket, and almost every night while on USB charge. I've also noticed on the odd occasion a reboot, but only because of my SIM being PIN locked.
Mine was a German Vodafone one, which I flashed on day 1 to the CV_GB ROM, then again to CV_GB Portico ROM. Maybe I'll try a different one, as I've heard the EE one has fewer issues.
My phone has been over heating. A LOT. Even with basic use. No gaming or anything. Anyone experience this? I called tech and they were no help. Told me to run in safe mode and remove my SD card..... Ya that won't work for me.
Thinking about full wipe but I dread resetting up everything.
rsfellman said:
My phone has been over heating. A LOT. Even with basic use. No gaming or anything. Anyone experience this? I called tech and they were no help. Told me to run in safe mode and remove my SD card..... Ya that won't work for me.
Thinking about full wipe but I dread resetting up everything.
Click to expand...
Click to collapse
I haven't had any issues like that. Only over heading I experienced were while using car navigation while wireless charging. You can try shopping cache plus restart to see if something is stuck, or if you have a new installation freeze that and see if things get better.
Another thing to look at is detailed battery use, see if there is any surprises. Many times the app that causes heating will also cause faster battery drain. If you can't find the app then full wipe may be needed.
Edit: one other question, did you change case recently? some cases don't transfer heat as well.
I did. A lot. Got to the point that I could take one picture and the camera would shut off because it was over heating. Hard reset didn't fix anything. I also had wireless problems (wifi would never stay off, airplane mode didn't work), and battery life was pretty poor (coming from Note 2). Replacement phone seems much better on all counts.
Thanks for the info guys. No case on the phone. Still working on rooting and playing with Xposed.... Maybe something there will help.... Or just have Verizon send a new one. I really do love this phone... So hopefully I can resolve this.... Maybe lollipop will help... If we ever get it....
Sent from my D6708 using XDA Free mobile app
I found that using settings reset is just below factory reset cleaned up my issues. It retains your programs and data.
Sent from my D6708 using XDA Premium 4 mobile app
Update
So had Verizon send me a new phone..... Have had it a day and a half and have already seen signs of over heating...... Granted it's close to 100 outside..... But I've been in the car with AC using GPS and it was getting really warm. I've had SEVERAL other phones with the same or more heavy usage with no over heating issues......
Not sure what to do. If it keeps up I'm going to have to consider a new phone....
Anyone know of any risks using the phone when it's over heating??? It's not going to explode or catch fire is it???
jac6695 said:
I did. A lot. Got to the point that I could take one picture and the camera would shut off because it was over heating. Hard reset didn't fix anything. I also had wireless problems (wifi would never stay off, airplane mode didn't work), and battery life was pretty poor (coming from Note 2). Replacement phone seems much better on all counts.
Click to expand...
Click to collapse
rsfellman said:
So had Verizon send me a new phone..... Have had it a day and a half and have already seen signs of over heating...... Granted it's close to 100 outside..... But I've been in the car with AC using GPS and it was getting really warm. I've had SEVERAL other phones with the same or more heavy usage with no over heating issues......
Not sure what to do. If it keeps up I'm going to have to consider a new phone....
Anyone know of any risks using the phone when it's over heating??? It's not going to explode or catch fire is it???
Click to expand...
Click to collapse
Same here. I can use the camera on this one but this is annoying. Might sell and go back to my trusty Note 2 that still hasn't sold anyway.
Anybody find any workarounds (besides the tin-foil inside the case thing)? I get camera shut-down after just playing around with the various modes without even recording anything. Thinking about getting an ice-pack to mount on the phone when I want to record videos......
GREEN Reactor said:
Anybody find any workarounds (besides the tin-foil inside the case thing)? I get camera shut-down after just playing around with the various modes without even recording anything. Thinking about getting an ice-pack to mount on the phone when I want to record videos......
Click to expand...
Click to collapse
same problem here also dude.......... annoyying camera force closing!!!! getting heated up frequently while using camera...
any solution developers??????
Ugh this phone still do this on lollipop rom?
Yes! ?
Sent from my D6708 using XDA Premium HD app
p.shashikiran94 said:
same problem here also dude.......... annoyying camera force closing!!!! getting heated up frequently while using camera...
any solution developers??????
Click to expand...
Click to collapse
Hey bro, you should try resetting the camera app. delete cache first,then data....disable then reenable. then reboot phone. Lemme know if it works
DroidUser_Wind said:
Hey bro, you should try resetting the camera app. delete cache first,then data....disable then reenable. then reboot phone. Lemme know if it works
Click to expand...
Click to collapse
tried bro..... not working!
I was having the overheat issue when I used the camera, so i downloaded the google camera app and it seems to work better.
My wife and I got refurbished phones from VZW, her's crashes to home screen now (Camera) and mine works for a few minutes longer than the old one.
Right now I am looking into getting a new phone, this one is getting annoying, want something I can get current Android version on and not a year old unpatched (Stagefright) leak that is not even Marshmallow.
jac6695 said:
Ugh this phone still do this on lollipop rom?
Click to expand...
Click to collapse
yes dude
jac6695 said:
Ugh this phone still do this on lollipop rom?
Click to expand...
Click to collapse
yes bro
Lol why do you keep quoting me?
Look at his country of origin, he is not accustomed to our ways I would say. :good:
Cut him some slack he is trying to fit in.
Kothagudem is a town in Khammam district of the Indian state of Telangana. It is located in Kothagudem mandal of Kothagudem revenue division. It is located very near to the temple town of Lord Rama, known as Bhadrachalam
sorry friends.. I'm new to xda. sorry.
I ended up talking to a phone tester that works for LG here in San Diego. She's from South Korea, she deals directly with corporate in Seoul and translates for them. I told her my V10 is a glitchy freakhouse and that it was all her fault.
She said they know that a certain percentage of the phones are defective with overheating, GPS failure and other issues. She didnt tell me what percentage though so not sure how wide reaching this is. I realize that missing fact makes this a little less valuable info but I thought it was interesting enough to share.
No product is perfect. I've dodge most of the issues I see here in the forum, only heating issue I had was trying the set up a email with Exchange server.
Like you said a number would be interesting. Did she indicate it was a hardware or software issue?
jbraft said:
Like you said a number would be interesting. Did she indicate it was a hardware or software issue?
Click to expand...
Click to collapse
Don't even fall for that crap.
I am with my third V10, all of them with dead píxels and screen issues...LG quality control is a joke.
jbraft said:
No product is perfect. I've dodge most of the issues I see here in the forum, only heating issue I had was trying the set up a email with Exchange server.
Like you said a number would be interesting. Did she indicate it was a hardware or software issue?
Click to expand...
Click to collapse
She didnt and wouldnt know and I'll tell you why. She explained their process. The testers just sit in an office and play with the phones, they dont use them in their daily lives. Then they send all issues to LG R&D who are supposed to diagnose and fix the issues.
Maybe they have other people doing more in-depth desting, I dont know but she is a contract employee of LG.
Visa Declined said:
Don't even fall for that crap.
Click to expand...
Click to collapse
I'm not sure what your intention is here but if we dont bring things like this to light then we're not doing anything to help all the people who are getting bad GPS, dead pixels, etc. that is screwing up their daily lives and causing a ton of hassle. I'm not an activist but I'm also not going to completely ignore it when this phone got me all excited, cost me $700 and then turned out to screw up my week and waste a bunch of my time.
arman3986 said:
I am with my third V10, all of them with dead píxels and screen issues...LG quality control is a joke.
Click to expand...
Click to collapse
Yup, I agree. I'm going to return the one I have today or tomorrow. I want this phone to work so bad. I might try a new one, one more time.
Yea, not sure if its true but I have read in many forums how phones don't work properly out of the box and most were fixed by doing a reset on the phone. The first V10 I had was great except for WiFi. I get over 100 Mbps at home and every device gets the same speed. However, the V10 was reaching 10 Mbps...after the reset it worked great and speed was up. I did end up exchanging for a new one (just to make sure I had a good phone, why I got to do a reset to fix a new phone) and the new V10 is great, out of the box. I get GPS lock quick, great WiFi and no lag.
Apache0c said:
She didnt and wouldnt know and I'll tell you why. She explained their process. The testers just sit in an office and play with the phones, they dont use them in their daily lives. Then they send all issues to LG R&D who are supposed to diagnose and fix the issues.
Maybe they have other people doing more in-depth desting, I dont know but she is a contract employee of LG.
I'm not sure what your intention is here but if we dont bring things like this to light then we're not doing anything to help all the people who are getting bad GPS, dead pixels, etc. that is screwing up their daily lives and causing a ton of hassle. I'm not an activist but I'm also not going to completely ignore it when this phone got me all excited, cost me $700 and then turned out to screw up my week and waste a bunch of my time.
Yup, I agree. I'm going to return the one I have today or tomorrow. I want this phone to work so bad. I might try a new one, one more time.
Click to expand...
Click to collapse
Since english is not my primary language I will do an extraordinary effort to do this...I've passed for 4 V10's already. I was waiting by 9.00am October the 30th to get this wonderful device LG announced that hit every single check mark that I always wanted in a smartphone. My first impressions should've sufficed cause the first one they brought was scratched out of the box, yes, the metal bands were scratched, so obviously I asked for another and that one was ok at least on he outside.
After less than a month I started to notice some weird behavior when displaying some content with the brightness maxed to 100%...dead pixels everywhere( I made a post). I exchanged that unit to and to make the story short I am with my 4th V10(counting the scratched one) and this one has "only" one dead pixel(or an array cause I don't think we can spot one pixel on this devices with our bare eyes) with no other issues so am keeping it fighting my OCD every time I think about it. I don't want to call T-Mo again and put another exchange request cause I know it will come with dead pixels and/or other more problematic issues.
LG quality control is a joke, at this price point dead pixels policy should be 0.
http://forum.xda-developers.com/lg-v10/help/how-lg-t3264290/page2
http://forum.xda-developers.com/lg-v10/help/dead-pixels-everywhere-t3263826
i have a lot of dead pixels and experiencing image retention issues. can someone help me? i dont know what to do.
Same here.
I have around 8 dead pixels on my phone, and my phone has guaranty but after contacting with guaranty they said only can repair and replace my phone lcd with another one.
SHAME ON YOU LG ???
I only see people complaining about phones bought from USA operators/stores, none bought on Amazon or other countries, I wonder
I bought my v10 on launch from vzw. No issues since day 1. Everything is spot on including the fingerprint sensor.
Sent from my VS990 using Tapatalk
in99flames said:
I bought my v10 on launch from vzw. No issues since day 1. Everything is spot on including the fingerprint sensor.
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I suspect most of the "complaints" are propaganda from the competition
For complaints. Try a different brand if your not happy with LG. Make both you and LG happy, and move on.
I have had my V10 since December (from T-Mobile). Initially no problems to report, but the image retention issue has become progressively worse (as I type this, the image of this site is being temporarily "burned in"), and the GPS has only recently been failing to connect for navigation. my father also got a V10 the same day, but does not report these issues. User activity may be leading to a faster declining lifespan of phone, but both phones have had a drastic increase in overheating since receiving the Marshmallow update, which may be playing a role in the even greater descent into decomposition.
I've been a big fan of LG phones for years, but the V10 may not be able to keep up with the demand (I'm 19, so like most millennials, I use my phone constantly-possibly why I have this issue)
So my LG V10 has been perfect from day one. Now lets assume that every post on this thread is factual.
Then all we can do is say sorry it was you that got the bad phone, if you add all the posts here it's still less the half a percent bad phones, that's a pretty good number.