[Q] Can I reset the phone if stuck in loop? - Hero, G2 Touch Q&A, Help & Troubleshooting

Hello. My HTC Hero locked up, once again, and when I pulled the battery and tried to reboot, it got stuck in the white, HTC screen. I took it to a repair shop and was told that it has "water damage" and that can probably be fixed. They said as long as it powered up, they could reload the software, if needed. They would charge $25 to reload the software. Is that something I can do myself? I am not sure how to get it into recovery mode from that main white screen. Can anyone help me? I do not have the money to buy a new phone, and really need to get this one up and running again. I don't know if it matters, but my phone is rooted.
Thanks in advance!!!

More info plz
Try pressing the home button before turning and keep pressing 'til you get to the recovery screen then use the usb to move the rom to the sd-card and flash it.

Danger Rom 2.1, it is rooted. Clockwork mod is the recovery. Does that sound right to you? They guy at the repair store just called to say he has it working but he had to wipe it and install the software again. I specifically asked him not to do that knowing it is something I can do at home instead of paying $25. As long as it is powering up I can fix it, is that correct? I just have to get it booted into recovery?

Sorry i edited my first reply when i first read it was rooted .. my mistake are you sure the ROM was running ok? if not you may find loads of other ROMs and just flash them once you're in recovery .. gd luck

I just want to make sure I am in correct in saying, if I can get it booted into recovery, then I can get it up and running again? I shouldn't have to pay someone $25 when I can do it for free. What is the easiest way to boot into recovery?

Yes you can re-flash the ROM once you're in the recovery and that should fix your issue, the easiest way to get into recovery is
1. turn phone off (by removing the battery then putting it back)
2. press the home button and keep holding it
3. press the power button (while holding the home key)
4. that should have got u in recovery screen

Thank you for the info!!

Related

Can't boot into recovery

Just received a replacement Vibrant and can not boot into recovery through the power/volume up/down method, has something changed?
To get into recovery mode you need to hold Volume Down and Power Button.
I have booted into recovery many times with my original Vibrant, my replacement will not boot.
Um, the OP explicitly said that they can't get into recovery with volup+voldn+power, on a replacement phone. Replacement=more likely they know how to do it that I do, but I just received a new Vibrant from T-Mo-USA today and I cannot get it into recovery either.
VolUp+VolDn held, power until 'vibrant samsung' then release power is supposed to be recovery, but not working for me. Just VolDn or just VolUp and power only boots the phone as well. Waiting with power held until screen goes black again then 'vibrant samsung' returns is also ineffective. I can get to download mode with vol buts while plugging USB, and I've double-checked that both vol buts are working. It /is/ possible that a change took place and recovery is no longer accessible through that key combo...
Shiny new handset, never yet had a SIM inserted. (Trying to get clockwork recovery running to do nandroid backup before setting up first time) (adb gives me a permission error, going to research that now)
j
Quick Boot in the market.
I am NOT a fan of the new q&a section. I liked going to one place.
s15274n said:
I am NOT a fan of the new q&a section. I liked going to one place.
Click to expand...
Click to collapse
Agreed. Wait, is this s15274n. I love Q&A.
haha guess you saw you were in the sticky now
newkirk said:
Um, the OP explicitly said that they can't get into recovery with volup+voldn+power, on a replacement phone. Replacement=more likely they know how to do it that I do, but I just received a new Vibrant from T-Mo-USA today and I cannot get it into recovery either.
VolUp+VolDn held, power until 'vibrant samsung' then release power is supposed to be recovery, but not working for me. Just VolDn or just VolUp and power only boots the phone as well. Waiting with power held until screen goes black again then 'vibrant samsung' returns is also ineffective. I can get to download mode with vol buts while plugging USB, and I've double-checked that both vol buts are working. It /is/ possible that a change took place and recovery is no longer accessible through that key combo...
Shiny new handset, never yet had a SIM inserted. (Trying to get clockwork recovery running to do nandroid backup before setting up first time) (adb gives me a permission error, going to research that now)
j
Click to expand...
Click to collapse
Let us know if you find a resolution, thanks!
s15274n said:
Quick Boot in the market.
I am NOT a fan of the new q&a section. I liked going to one place.
Click to expand...
Click to collapse
Quick Boot specifically states that you must ALREADY have root status for it to work.
So we need Root for Quick Boot to get into Recovery Mode, but we need to first get into Recovery Mode to get Root...
Ring around the rosy...
Anybody else have any ideas?
^ he didn't say he didn't have root already. I also posted an alternate method to root above without stock recovery.
Have either of you found a way to recovery with key combos yet. I too can not get recovery with vol buttons. Only thru terminal, adb, rom manager, etc. i'd really like to know if anyones found a solution to this??? I'd like to be able to boot recovery manually in case I cant boot into home screen for some reason.
Someone mentioned getting it to work while having it plugged into the charger.
Frankly, the only way I was able to get into Recovery Mode was through the ADB method.
Sent from my SGH-T959 using XDA App
I called T-Mobile regarding this and they agree it should work with hardware buttons and are sending me a replacement.
Same issue. Got the phone on Aug 23 and the only way I can go to recovery is via ADB and ClockWorkMod
Hmmm, I have the same issue. The funny thing is that I can get into recovery on my girl's phone just fine. And I can't on mine. They only way I could get into recovery was by using the 1-click root. Now, I can use ROM Manager to get into recovery while "on-the-go". At first, I was honestly afraid that maybe my phone came without the recovery installed!
I know it gets frustrating listening to the stupid T-Mobile jingle taunting you every time it fails.
I guess it's not a big enough deal to me to send it back now that I have a couple of options, but it seems like it's a more common issue than I thought. Only way to get Samsung to do something is to keep sending them back . . .
Its important to be able to get recovery with the buttons tho. What if your flashing roms or anythimg for that matter and the phone wont boot regularly. Then you cant get into recovery to restore. Called tmobile and Im sending mine back tomorrow for replacement, unless somebody knows another way to get into recovery if you end up in a boot loop???
My friend just got his Vibrant, I went to root it for him and wont go into recovery. Mine works fine,I can get into recovery fine on mine everytime. I told him to return it and swap it out. Getting into recovery is very important if you flash a rom and you run into booting issues.
roguespy0 said:
My friend just got his Vibrant, I went to root it for him and wont go into recovery. Mine works fine,I can get into recovery fine on mine everytime. I told him to return it and swap it out. Getting into recovery is very important if you flash a rom and you run into booting issues.
Click to expand...
Click to collapse
I really suspect what we're seeing isn't a defect per se, but the result of a suit at t-mo being told that people are using recovery mode for rooting their phones and restoring things like wifi tethering, who responded "then disable recovery mode dammit"...
If you return a Vibrant that won't go into recovery from buttons and actually get a new-in-the-box vibrant in its place, I suspect there's a very high probability that the replacement is the same, and if you get a replacement that WILL enter recovery from buttons I suspect it's likely to be an open box or what-have-you. For the latter, as more Vibrants are returned for not entering recovery, you're more and more likely to end up with a 'like-new' replacement that won't enter recovery either.
Long-term I suspect the solution is going to have to come from us, not t-mobile.
j
I can not boot into recovery this is also a replacement phone. I installed vibrant7 didn't care for it so did a rom manager recovery back to stock and my phone is stuck on the vibrant start screen. Can anyone help me fix my brick?
it doesn't work on my Vibrant,tried Volume Up/Power,Volume Down/Power, no luck....

[Q] Is it possible my vibrant just doesnt have manual recovery???

Im about to give up. I can get recovery thru adb, quick boot app, rom manager, etc. I still have yet to boot recovery manually. I want to be ready for cm6, which means I need a manual recovery method in case my vibrant freezes up or bootloops so I can restore backup. I've tried every vol-up vol-down combo I could find. Still, after 2 weeks, no manual recovery. I don't want to go back to the unrooted life, but without a manual recovery method, I dont want to chance freezing up. Is there any other method of getting to recovery if the phone freezes up after flashing a rom?
I don't see how that's even possible... Just to make sure you are:
1. Turning off the phone
2. Holding the two volume buttons down
3. Then pressing the power button along with the volume buttons until the "vibrant" logo comes up, goes away and comes back and then letting go of all buttons...
It's pretty easy to do it... But if you did that and you are still getting nothing I suggest you do a factory reset and try again...
If not, try and take it in to a T-Mobile store... This is a function all stock phones should have, and if you can't go into it, that's a defect.
I hold my phone horizontal when powered off.
Both thumbs on the volume rocker.
Press and hold power and volume buttons.
When the Vibrant logo comes up, release power, keep holding the volume rocker.
I've never had an issue. It does seem like a lot of new posts popping up with this issue though. I use Quick Boot now that I am rooted. I also use Clockwork Recovery too.
There's definately a problem with some phones. I had one that wouldn't boot to recovery or download using the buttons. I took it in and swapped it out, and when I tried the new phone in the store I got it first try. It's just not that tricky to do.
Well, after another whole day of research and attempts, I give up. Sending the phone back and tmobile is shipping me another. Only problem is I cant try it out for recovery first. Hope this one works out.

[SOLVED] Can't get to download mode

Hey guys,
I've been dealing with a few unrelated problems that lead to try flashing a different bootloader onto my phone. Now that I've done this, I cannot get into download mode at all. The usual button presses do nothing and I even tried the AIO Vibrant Toolbox, but selecting the option for download mode simply reboots the phone and does nothing.
At this point, I simply want to go back to stock, but I'm not sure how to do that without being able to go into download mode and using odin. I am currently able to boot up into my rom and even boot the recovery manager as well. Is there anything I can do at this point?
Just for starters, I'm sure this is silly of me to ask. But just for verification, you know that GB boot loader has a diff button combo to get to download mode right?
Press and hold volume up + power button. This would give you yellow download icon. Then you'd plug in USB cable.
Actually, it seems I asked the foolish question, as you were exactly right!
I've been mistaken about my BL for a long time it seems, I thought that the this method was the old way, not the new one.
In any case, thank you so much.
Glad I could help.
wow thank u guys, i made the same dumb mistake and was trying all these complicated forms of fixing it. Passed up simplicity.

[Q] ONE Max stuck on "HTC ONE" screen...

I was doing a backup with TWRP and everything seemed to go just fine. Then after a reboot i unlocked the phone to notice that it was leaving the lock-screen icons on the bottom of the page. I still had access to my notification bar and could clear notifications. Figuring that there had just been a mistake in the boot process, I held the power button to restart the phone. Well it never brought up my power menu to restart. Also instead of making me wait ten seconds until it flashed its lights and restarted, it just restarted in like 3 seconds. Now my phone is stuck on the HTC ONE screen and will not respond to anything including hold the power button.
My phone is rooted an s-off. I know that I have not posted at all on here, but I have been rooting and know how at least the basics on adb shell. I just have never had a phone lock up to this point. If I can at least get to recovery, I should have 2 or 3 backups to run. I just don't want to have to wait for the phone battery to die just to hope I can get to recovery.
TugboatTony said:
I was doing a backup with TWRP and everything seemed to go just fine. Then after a reboot i unlocked the phone to notice that it was leaving the lock-screen icons on the bottom of the page. I still had access to my notification bar and could clear notifications. Figuring that there had just been a mistake in the boot process, I held the power button to restart the phone. Well it never brought up my power menu to restart. Also instead of making me wait ten seconds until it flashed its lights and restarted, it just restarted in like 3 seconds. Now my phone is stuck on the HTC ONE screen and will not respond to anything including hold the power button.
My phone is rooted an s-off. I know that I have not posted at all on here, but I have been rooting and know how at least the basics on adb shell. I just have never had a phone lock up to this point. If I can at least get to recovery, I should have 2 or 3 backups to run. I just don't want to have to wait for the phone battery to die just to hope I can get to recovery.
Click to expand...
Click to collapse
Are you saying volume up + power button does not restart your phone nor does any help? Check if your phone is detected in computer and if so you can issue and adb reboot command
also since there is no removable battery HTC added a reboot function press home vol down and power that should do the trick
The phone is not detected by a computer, nor will it charge. Vol down and power is not cutting it off. Right now I am waiting for the battery to die so I can hopefully boot into recovery and do a restore.
Vol up + Power was the key. I was thinking it was volume down. Thanks for all your help
TugboatTony said:
The phone is not detected by a computer, nor will it charge. Vol down and power is not cutting it off. Right now I am waiting for the battery to die so I can hopefully boot into recovery and do a restore.
Click to expand...
Click to collapse
Its volume up mate + power not volume down
pradeepvizz said:
Its volume up mate + power not volume down
Click to expand...
Click to collapse
Hi Do you have a HTC one max stock Rom I could use??
Thanks
mini88448 said:
Hi Do you have a HTC one max stock Rom I could use??
Thanks
Click to expand...
Click to collapse
There have been lots of request for this, ill upload a stock rooted ROM soon.
pradeepvizz said:
There have been lots of request for this, ill upload a stock rooted ROM soon.
Click to expand...
Click to collapse
OMG THANK YOU SO MUCH!!!
:victory::victory::victory:
Just wanted to point out I ran into this issue also (Stuck on white HTC boot screen) after wiping my ROM and Vol UP + Power did the trick for me also (and then Vol Down + Power to get back to the bootloader).
i need help, guys
so attempting to install a new rom, i must have dont something wrong because now restarting the phone will leave me on the htc logo loop and restart. i still have access to hboot and fastboot. but when attempting to load into twrp, it shows the team win logo for half a second and then restarts the phone. then i installed cwm and it does boot into it but whatever option i pick, install zip, wipe data, ANYTHING, restarts the phone.
i have no idea what to do. i tried installing a rom using adb sideload but it stops at around 80%, ive tried installing different versions of twrp and cwm and same thing. i think it is bricked. im using the verizon htc one max. the only option i see left is the ruu toolkit but ive only been able to find the sprint version and then it says that bootloader needs to be locked and i have not idea how to do that from hboot, fastboot, or cwm
attempting to install superuser also fails
if there's anyone here that can help, please, any suggestions will be appreciated. thanks =:laugh:
Sounds like you're flashing the wrong TWRP.
Sent from my Galaxy Nexus using Tapatalk
suieitori said:
so attempting to install a new rom, i must have dont something wrong because now restarting the phone will leave me on the htc logo loop and restart. i still have access to hboot and fastboot. but when attempting to load into twrp, it shows the team win logo for half a second and then restarts the phone. then i installed cwm and it does boot into it but whatever option i pick, install zip, wipe data, ANYTHING, restarts the phone.
i have no idea what to do. i tried installing a rom using adb sideload but it stops at around 80%, ive tried installing different versions of twrp and cwm and same thing. i think it is bricked. im using the verizon htc one max. the only option i see left is the ruu toolkit but ive only been able to find the sprint version and then it says that bootloader needs to be locked and i have not idea how to do that from hboot, fastboot, or cwm
attempting to install superuser also fails
if there's anyone here that can help, please, any suggestions will be appreciated. thanks =:laugh:
Click to expand...
Click to collapse
May I suggest following these instructions?
http://forum.xda-developers.com/showpost.php?p=51753483&postcount=129
If you're able to complete those instructions outlined in that post, this should set you up with the latest HBOOT, Radio and TWRP (Recovery) for the Verizon HTC One.
Make sure you read the post fully before you start, especially this part:
fastboot flash zip firmware.zip (Be sure it finishes saying 'successful', not 'please flush again immediately'. If it says the flush again, rerun the command)
If you succeed in getting that done, see if TWRP still causes the phone to reboot and get back to us.

Possibly hard bricked my phone. Can anyone confirm before I send it in?

Hi everyone,
While trying to return to stock using the LG Flash Tool .tot method, my phone got disconnected from my PC during the firmware update. Now, I just get the LG screen in a boot loop without the ability to get into download mode or recovery. I've looked around for a good half hour and couldn't find a thread describing a similar problem, so if it's a noob question, my bad. I have insurance for physical damage, so it might accidentally get run over at some point today. Any last ditch efforts available before it happens?
Appreciate any and all input!
jhajj33 said:
Hi everyone,
While trying to return to stock using the LG Flash Tool .tot method, my phone got disconnected from my PC during the firmware update. Now, I just get the LG screen in a boot loop without the ability to get into download mode or recovery. I've looked around for a good half hour and couldn't find a thread describing a similar problem, so if it's a noob question, my bad. I have insurance for physical damage, so it might accidentally get run over at some point today. Any last ditch efforts available before it happens?
Appreciate any and all input!
Click to expand...
Click to collapse
If you pull the battery, then put it back in, it should be off.
Then press and hold vol dn while plugging it in it should go into DL mode. Flashtool should work then.
It might be vol up. I can't remember off hand.
It's Vol Up (and hold it) + plug into the computer to get to Download Mode, but if the OP was already in a flash process that got interrupted it's entirely possible the phone won't go back into Download Mode again. It should be able to get back into that mode given how it works but, it's all relative given how far along the process was the first time when it was interrupted.
Pull the battery for 30 seconds, re-insert it, then hold Vol Up + plug it into the computer and see what happens. If it will absolutely not jump back into Download Mode then yep, it's pretty much hosed and would need LG to do something to resolve it.
Good luck...
jhajj33 said:
I have insurance for physical damage, so it might accidentally get run over at some point today.
Click to expand...
Click to collapse
Thanks for that good laugh, almost spit out my coffee with that one.
engine95 said:
If you pull the battery, then put it back in, it should be off.
Then press and hold vol dn while plugging it in it should go into DL mode. Flashtool should work then.
It might be vol up. I can't remember off hand.
Click to expand...
Click to collapse
That was the first thing I tried doing, it completely ignores my button presses no matter what I do. Held uo/down while plugging it in, , tried power+up, power+down to get into recovery mode, nothing. Just keeps showing the splash screen over and over again. This isn't my first, or even 10th rodeo as far as restoring phones back to stock, but I've never seen something like this before. Starting to think it's a lost cause.
When it is at the LG screen try running:
fastboot reboot-bootloader hopfuly that will boot you into download mode. The next thing you can try is to download the twrp image and then run this command: fastboot flash boot <namehere>. I know its not the same device but I did the same thing ony kindle fire and that boot command worked. It just booted me into twrp and I flashed a new rom.

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