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how can i reflash my sprint htc touch pro 2 work wit verizon. i switched to verizon but i got a one of those pos free phones n i wanna noe if i can use my sprint touch pro on verizon. any help is appreciated thanx
Yes instructions are at the PPCGeeks site
http://forum.ppcgeeks.com/showthread.php?t=44663
eastsidewarrior said:
how can i reflash my sprint htc touch pro 2 work wit verizon. i switched to verizon but i got a one of those pos free phones n i wanna noe if i can use my sprint touch pro on verizon. any help is appreciated thanx
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According to this http://forum.ppcgeeks.com/showthread.php?t=61926 the trick no longer works!
Verizon cought on when their TPs weren't selling as much
mkalbouneh said:
Verizon cought on when their TPs weren't selling as much
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Geeee I wonder why the super duper cripple Verizon touch pros are not selling...
Retarded Verizon... I recently broke my unlocked sprint touch pro on vzw... now i'm screwed and cant get another one on Verizon service... Back to the outdated xv6800 for me
I'm starting to hate verizon...
anyone know of a work around? I just bought a sprint tp to activate on my verizon plan.
yeah, call them and have them add your MEID to their database and wait. Then switch carriers when they balk at the idea
Actually guys, I just spoke with VZW customer service today and they put me on hold to talk to tech support and they told me there was no problem activating the Sprint Touch Pro on their network. They advised me to unlock the phone, then take it into Verizon Wireless service center and they could flash verizon's ROM to it and change the MEID to work in their system.
Did you have any luck at VZW? If this is what they do, couldn't we just flash a vzw ROM on our own and go in? I just cant see the tech's at vzw actually do this.
Well, of course VZW has ****ed yet another long standing customer. I called and was told what I stated in my earlier post. So I went off and bought a sprint touch on craigslist. Well I unlock it and take it in, then of course, NO we cannot do anthing like that. Called tech support twice and was given 2 more different contradicting stories. Well now I am completely livid after being lied to several times, spending the cash on a phone I am being told I can now not activate on vzw, and no way to be compinsated for my money spent.
Spoke with a supervisor on my 4th call to VZW explaining to her that I understood they can add the MEIDs, but "aren't allowed", so now I am just seeking some type of compensation for my wasted time and cash on the sprint Touch Pro purchase. After all said and done, I get offered an extra $50 credit on a new phone if I choose to sign up for my new every two agreement on the 21st of this month!
I guess I'll bite the bullet and get the damn crippled ass VZW version touch pro, but going to see if they can give me a $100 extra credit instead. We'll see.
And before any VZW touch pro owners flame me, I know the RAM doesn't make that much increase in performance between VZW and Sprint's TP. I just like the sprint versions look more and of course HATE the gay ass offset "M" key keyboard. (Worst design that could have been easily fixed)
nighcore said:
Well, of course VZW has ****ed yet another long standing customer. I called and was told what I stated in my earlier post. So I went off and bought a sprint touch on craigslist. Well I unlock it and take it in, then of course, NO we cannot do anthing like that. Called tech support twice and was given 2 more different contradicting stories. Well now I am completely livid after being lied to several times, spending the cash on a phone I am being told I can now not activate on vzw, and no way to be compinsated for my money spent.
Spoke with a supervisor on my 4th call to VZW explaining to her that I understood they can add the MEIDs, but "aren't allowed", so now I am just seeking some type of compensation for my wasted time and cash on the sprint Touch Pro purchase. After all said and done, I get offered an extra $50 credit on a new phone if I choose to sign up for my new every two agreement on the 21st of this month!
I guess I'll bite the bullet and get the damn crippled ass VZW version touch pro, but going to see if they can give me a $100 extra credit instead. We'll see.
And before any VZW touch pro owners flame me, I know the RAM doesn't make that much increase in performance between VZW and Sprint's TP. I just like the sprint versions look more and of course HATE the gay ass offset "M" key keyboard. (Worst design that could have been easily fixed)
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Amen! I've got a Sprint TP (VZW Enabled) right in front of me. When I say VZW Enabled, I mean that if I dial *611, I get VZW. There is nothing between this phone and VZW service but them administratively allowing it. Tommorow I'm going to try an experiment someone else suggested. I will setup the phone for Alltel, activate there (no contract required unlike VZW since I have the phone), then once it's working, walk into a VZW store and tell them I'd like to port my service (and phone) over to them (this should give them incentive right?). Then I can just cancel service with Alltel (no penalty) and be done with it. here's hoping.
All you nay-sayers can keep your pie-holes filled. Nobody wants to here "can't" or "won't"
I don't think that will work. The problem is getting the Meid on verizons DMD. It's possible it could work but it seems a lot more work/trouble. It would be easier for you to sell your sprint TP for an alltel TP and just activate that. Please let me know if it'll work as I'm trying to activate my sprint TP too.
rainabba said:
Amen! I've got a Sprint TP (VZW Enabled) right in front of me. When I say VZW Enabled, I mean that if I dial *611, I get VZW. There is nothing between this phone and VZW service but them administratively allowing it. Tommorow I'm going to try an experiment someone else suggested. I will setup the phone for Alltel, activate there (no contract required unlike VZW since I have the phone), then once it's working, walk into a VZW store and tell them I'd like to port my service (and phone) over to them (this should give them incentive right?). Then I can just cancel service with Alltel (no penalty) and be done with it. here's hoping.
All you nay-sayers can keep your pie-holes filled. Nobody wants to here "can't" or "won't"
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How did this work out for you?
tbhall77 said:
How did this work out for you?
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Great. Just flashed to 21725 yesterday and I'm still going strong. Once I switched service back to my Vogue and had trouble getting data back on my TP. Trick I found is to activate service on another phone (Vogue in my case), get everything working propertly, then use QPST to copy your keys. Activate the TP again and copy the keys in place. I think this is needed because SOME aspect of my Sprint TP hasn't been updated so OTA can't push the new keys down to the phone.
EDIT: i had a brain fart and did not search first so i apologize. what i will do is update this thread and monitor for any data connection issues.
just thought i'd share my ordeal trying to upgrade a line to this new phone. this whole thing took 3 thunderbolts and several useless verizon sales/techs (i will never purchase directly from a vzw store again, the staff i dealt with at 2 corp stores was completely inept).
purchase 1: i purchased a thunderbolt and upgraded my line in store and everything is working/provisioned according to the tech. i don't realize i am missing texts and data until after i get back to work since the tech said it would "fully activate" over the next few hours (wtf..... but ok, new device/service and the sales guy wanted to set my expectations low). 2 trips back to the store for a total of 3.5 hours and 2 new sims and they cant get data or text working on the phone.
purchase 2: new verizon store closer to work. talked to the sales guy and informed him of the issues i had prior. he says no problem, they must have had some issues. we definitely wont have them here. i tell him fine i will upgrade but i am not leaving until voice, data, and text are working 100%. he cant get text or data to activate either so he says i can leave and he can call me when its done (little problem with not having a phone though to receive the call....) end result they return the phone an and i am dinged the restocking fee because they dont want to return as a problem.
purchase 3: bestbuy..... my expectations already set super low, i ask them if they have problems activating tb's on upgrades..... they say no, but it could take a while to do the whole process. i told them of the issues i ran into at other stores and they said did the tech reset the phone or factory reset the phone after the initial activation? (bingo! only power resets through the gui although the sales guys at both vzw stores said they factory reset).
for anyone running into data activation/data drop issues, factory reset the phone (i had to do it twice). and it should be solid after that. i have been up and running for the last few hours without issue.
my tb is set to cdma + lte/evdo auto.
tl;dr: data problems? do a factory reset. 3g data/text/voice has been solid after this process. PITA? yes, but it seems to work.
So 24 hours later and there doesn't appear to have been a data drop. There are still some weird fc's with the browser though. And the market has fc'd as well.
Sent from my Xoom using XDA App
Thanks for the tip! My 3g in my apartment that worked with my Droid kept dropping. It works now. Awesome!
Sent from my ADR6400L using XDA App
I am surprised you paid the restocking fee. I would have told them to kiss my ass.
Sadly enough, the guys at Best Buy Mobile don't always get enough credit, sometimes they do have some real idiots working there, but some of those people know ten fold what a guy at a local single carrier shop will.
BBYM, since I used to work for one, makes you take detailed training before you are supposed to work in the department, doesn't mean its followed, but if someone has been in the department for awhile they will have.
Most carrier stores don't have a lot of training, if they do, it is only about their company, not 6-7 different companies, between post and pre paid.
The restocking fee was charged because they returned it as customer deactivated, not a programming issue. I had to call customer support from my cell to get the restocking fee credited to my account. So all told I lost 1.75 at that store (plus the time I spent there).
I originally went to BB to return something, not walk out with a new phone. I got sucked in by the cute girl who chatted me up while processing my return. I ended up keeping the return and getting a new phone... lol.
Sent from my Xoom using XDA App
r0guenj said:
The restocking fee was charged because they returned it as customer deactivated, not a programming issue. I had to call customer support from my cell to get the restocking fee credited to my account. So all told I lost 1.75 at that store (plus the time I spent there).
I originally went to BB to return something, not walk out with a new phone. I got sucked in by the cute girl who chatted me up while processing my return. I ended up keeping the return and getting a new phone... lol.
Sent from my Xoom using XDA App
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oh ok, that isn't bad at all then I guess
I'm not sure if I'm having data problems seems really I have a bad reception here but I would like try this...so if I reset would I lose root??? I'm running stock rooted and clockwork no custom Rom no special stuff thanks in advance
Sent From My HTC Thunderbolt!!!
does your data still work after you restart your phone?
Well yes let try right now
Sent From My HTC Thunderbolt!!!
Bigandrewgold said:
does your data still work after you restart your phone?
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I restarted my phone and well reboot and took like a minute to get data is that the problem you are having because for me is no big deal
Sent From My HTC Thunderbolt!!!
denpad2010 said:
I restarted my phone and well reboot and took like a minute to get data is that the problem you are having because for me is no big deal
Sent From My HTC Thunderbolt!!!
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no, i couldnt ever get 3g and rarely got 4g or 1x
but after the factory reset 3g id flawless but i am wondering if i reset it will it go back to doing that because that seems to be what happened
Can't believe they made you pay a restocking fee.
This worked like a charm...thanks
So, I bought a photon on Craigslist. I'm a firm believer that there are good people in the world as well as bad people. I spoke to the guy on the phone and he was very cordial. When asked, he told me the esn was clean, and that I could call sprint and verify. Upon delivery, his sister told me to call sprint to verify it's clean. I told her it wouldn't be necessary. I figured someone who is out to scam, isn't going to risk losing out on $250. So with that done, I went home. I hopped on checkesn.com and it told me the esn was not cleared. I was in shock, so i decided to sign onto sprint. After some research, I found out that you could figure out if the esn was clear by trying to activate it through the web interface. Same result returned. I called sprint and they told me that the phone was still attached to the account and that I had to ask the owner to release the phone. After I texted the guy, He said it was his mistake, and that he must have given me the wrong photon. He said he would call and have it removed from that account. He texted me back saying that it was cleared. 2 hours later, and it's still not cleared. I don't think that he would go through the rigamaroo of responding to me, if he wasn't planning on resolving this. Now its starting to seem more and more like I'm going to be stuck with a photon for a paperweight... sigh
Signed,
Dumb-dumb
p.s. no, i dont want any prime real estate in the everglades...
Ouch...I wish you the best of luck. At least you know his number and how to get a hold of him. That means you've still got a leg to stand on.
Sent from my CWM OC'd CM7 Electrify.
yeah, knowing myself though, I will find away to get his address from that number... and I can be a very mean and vindictive person. I'm just trying to change...
Maybe it's not his fault and the carrier screwed up. Before jumping to conclusions, I would find out as much info as possible, then if not satisfied, try asking the guy if he'll give you a refund. No need to be "vindictive", that'll only lead to more trouble. Especially if it's not the guys fault. Sounds like he has been trying to help and if he were trying to scam you, he would ignore you. And after all is said and done, if you don't get it resolved then chalk it up as experience. There is some personal responsibility in buying from sites like craigslist and ebay. You stated that the seller told you to call and check the ESN first and you declined. If you would have done so, you wouldn't be in the situation you're in. Seems the blame should not be laid on the seller in the end, but on you for not doing your due diligence.
Sadely, I'm with stonesaber, and trust me, Sprint's computers are not the top of the litter. Take it to the store and see what happens.
It's probably attached to an account with a balance. If it isn't cleared, you have grounds to charge him (obtaining property under false pretense, a felony). Perhaps remind him of this.
Akilldema said:
It's probably attached to an account with a balance. If it isn't cleared, you have grounds to charge him (obtaining property under false pretense, a felony). Perhaps remind him of this.
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I wish I could. I tried calling him this morning to let him know that the phone was still attached to the account. His phone is disconnected. Now I'm starting to find more reasons to act like a neanderthal. Can anyone here tell me if there is a way to find out the balance or status on the line that is attached to this phone?
Did you get it from his house? If not, file a police report. Be nice if it could be resolved without them involved, but I don't know if you can.
Akilldema said:
Did you get it from his house? If not, file a police report. Be nice if it could be resolved without them involved, but I don't know if you can.
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No, I met with his sister at a public place. I just called her and she said that she has another phone connected to the account, so this one should not be attached to the account. I read somewhere that you have to wait something like 30 days before you swap esn's ( Don't recall if this applied to vzw or sprint). She said to call sprint and tell them it was a gift, and I wanted to manually activate it. She said if that doesn't work, she would switch out the phone with the one that they originally intended to give me. I just feel like when I try to call her back, her phone will be disconnected as well...
Worst case scenario, I can sell it to someone overseas for them to use with their sim chip... Don't know if anyone would want to pay $250 for it though.
Thats why i always get a copy of ur drivers license ..ALWAYS!! and even try to get the license plate number
Also i never let people come to my house..try to go to them or meet in a public place
Craigslist is like 40% criminals / tweakers / scammers
Sent from my MB855 using XDA App
I'm starting to see that. I guess I shouldn't have faith in humanity. Out of curiosity, I atttempted to make a phone call with the phone, and it connected me to "Sprint Finance Services", I hung up the phone...
Since it's connected to an account, it'd be easy for you to get that money back via court. Also - Since it can be used on GSM networks, you could configure that and sell it as an unlocked GSM device, recoup some of your losses, if not all.
lucidvtec said:
Thats why i always get a copy of ur drivers license ..ALWAYS!! and even try to get the license plate number
Also i never let people come to my house..try to go to them or meet in a public place
Craigslist is like 40% criminals / tweakers / scammers
Sent from my MB855 using XDA App
Click to expand...
Click to collapse
Now I know... Stay away from Craigslist... I called her back, and she said she would get it squared away in an hour. What I find peculiar is that she called the phone she sold me, and apologized, and said she would get it disconnected, if not, she would meet me to give me another phone. I told her I would call her back at 12. She insists that she will give me another phone, should she not be able to remedy the situation with this one. Fingers still crossed.
I hope it works out for ya. Be calm and let her know that if it's not resolved one way or another legal action will be required.. this kind of crap happens all the time. People are bums.
Thanks for the support. Just need everyone to send positive vibes my way!
Not sure on what I can do, but I do work for sprint, pm me the esn/meid and I'll look it up for you
Sent from my MB855 using XDA App
My faith has been restored!!!! She called back as promised and said the ESN should be good now. Sure enough, I checked it on checkesnfree.com and it says its clean for activation!!! I went on sprint.com and attempted to activate the phone and it went through instead of giving me the normal error message. So ecstatic!!!!
nemanracing said:
Not sure on what I can do, but I do work for sprint, pm me the esn/meid and I'll look it up for you
Sent from my MB855 using XDA App
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Thanks for the reply nemanracing, but sure enough, everything has been remedied! One question, which hopefully you can answer. Now that the phone is clear and good to go for activation, is there anyway Sprint will " change their mind" and deactivate the phone? I don't know what this lady did, but it says the esn is clear. Just want to make sure the bill doesnt get tacked onto my account some how.
You definitely won't be held liable for any balance accrued by another individual. If it activates, you should be good to go.
nyckid211 said:
I wish I could. I tried calling him this morning to let him know that the phone was still attached to the account. His phone is disconnected. Now I'm starting to find more reasons to act like a neanderthal. Can anyone here tell me if there is a way to find out the balance or status on the line that is attached to this phone?
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Click to collapse
He probably had a throw away phone. After all, didnt you say that he sent his daughter to deliver the phone? Perhaps so that you did not actually see him? Just sayin, if I were selling something like that my daughter would be the last person I would send to do it for me.
Is it just me or is anyone else having activation issues?
First, I tried activating it with the DEC numbers on the side of the box. Showed up the right Evo4GLTE but it told me I had to contact customer support.
Contacted chat support. They did the ESN swap for me easily but the phone never activated. After waiting and waiting it didn't activate so I decided to call Sprint and get transferred to Tech because I already went through the initial troubleshooting steps with Chat Online.
Tech support tells me to read the HEX or DEC number from the back of the phone. This ends up being DIFFERENT then whats on the label on the outside of the box. Stupid me. Or was it? She goes on to tell me that MY phone is under some other persons name "Karen". She asks me if I got this phone from someone basically implying that I stole it. I explain to her how we've all been waiting for a long time for this phone and this phone is BRAND NEW not even out in stores yet.
So whats the deal? I'm currently on hold with them but to be honest I think HTC or someone ****ed up in the labeling process and now everyone is trying to activate EVERYONE ELSE'S phone. WTF?!
More on this as the story unfolds.....
Update #1: Supervisor in the activation department says that someone screwed up and put the phone in the wrong box and since it's "keyed" into my account... simply switching the esn to my account wouldn't work. He goes on to say that they would have to get me a NEW DEVICE.
No way in hell am I going to let this happen.
Update #2: Had to get transferred to escalations. Janice from escalations told me she had fixed the issue and I should be able to activate it now through the website. Activated it on the website and now I have a functional EVO4GLTE!!
TLDR: Make sure you activate it with the the numbers found on the inside of the phone. Do not use the numbers from the label because they might be different!
when i talked to the guys at my best buy they told me that sprint was having problems activating the lte's today... But i havent picked mine up yet so i dont know..
I had to call them to activate mine as well. Everything worked fine after 10 minutes of the agent doing something while I waited. Sorry to hear about your issue regarding an already activated account though, that sounds quite annoying.
Papichulo06 said:
Is it just me or is anyone else having activation issues?
First, I tried activating it with the DEC numbers on the side of the box. Showed up the right Evo4GLTE but it told me I had to contact customer support.
Contacted chat support. They did the ESN swap for me easily but the phone never activated. After waiting and waiting it didn't activate so I decided to call Sprint and get transferred to Tech because I already went through the initial troubleshooting steps with Chat Online.
Tech support tells me to read the HEX or DEC number from the back of the phone. This ends up being DIFFERENT then whats on the label on the outside of the box. Stupid me. Or was it? She goes on to tell me that MY phone is under some other persons name "Karen". She asks me if I got this phone from someone basically implying that I stole it. I explain to her how we've all been waiting for a long time for this phone and this phone is BRAND NEW not even out in stores yet.
So whats the deal? I'm currently on hold with them but to be honest I think HTC or someone ****ed up in the labeling process and now everyone is trying to activate EVERYONE ELSE'S phone. WTF?!
More on this as the story unfolds.....
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Click to collapse
Did the phone start an activation process when you booted it AFTER you entered the DEC number on the web.
If it did not try doing an Update Profile.
I have not tried mine yet. But I just swapped phones around last night and sometimes you need to kick it.
Oh try pulling the battery, just kidding
I wonder if Karen works in Customs.
mswlogo said:
Did it start an activation process on the phone when you booted it AFTER you entered the DEC number on web.
If it did not try doing an Update Profile.
I have not tried mine yet. But I just swapped phones around last night and sometimes you need to kick it.
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Click to collapse
Yes. I probably should make that more clear on my original post. Activation screen popped up but it never activated because I entered in the RIGHT number that was on the label but the phone had a different set of serial numbers.
Papichulo06 said:
She goes on to tell me that MY phone is under some other persons name "Karen". She asks me if I got this phone from someone basically implying that I stole it.
Click to expand...
Click to collapse
mswlogo said:
I wonder if Karen works in Customs.
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Click to collapse
Apple strikes again?
Tried the activation menu when it popped up on the phone. I got all the way to the end when it asks to pick which number on the account to activate it to and then failed.
Called in and they were having a little trouble saying something about the phone being applied to a different number on my account. She started to say something about checking that number and then said "oh its the same number".
I'm wondering if it has something to do with LTE or if the device is registered in their system a little different. She couldn't even tell what device it was untill I told her. Then she started asking questions about it. She said there were only a few demos floating around and most reps had never seen one.
Everything's working great so far.
Mine is telling me I need a plan change. Coming from a 0G so I shouldn't?
ottodawg said:
Mine is telling me I need a plan change. Coming from a 0G so I shouldn't?
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I'm on the same plan I had with my original evo 4g. I think its the everything data 1500.
bikemechanic0128 said:
I'm on the same plan I had with my original evo 4g. I think its the everything data 1500.
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Click to collapse
I ended up having to call in, no plan change needed though.
Yep, no plan change required.
Sent from my EVO using XDA
ottodawg said:
Mine is telling me I need a plan change. Coming from a 0G so I shouldn't?
Click to expand...
Click to collapse
I had the same thing and was able to activate via chat.
I tried to activate online, and it also told me I needed a new plan (coming from the OG EVO.) I had the Everything 450 plan. It gave me a few selections, including the same plan, so I chose it. Then it said I need to call Sprint.
I spent the next 45 minutes on the phone, while the CSR tried to figure out why it was telling her I needed a new plan, and it wouldn't let her transfer the service. Finally, after she said they had 3 people working on it, they figured out that Google Voice was the problem.
She said they'd have to "expire" my Google Voice account, and they weren't sure if I could keep the same GV number when I installed it on the new phone. I told them to go ahead, and it worked. I just installed GV, and it seems to be working fine, with my original number.
She said they'd look into why Google Voice was causing a problem.
Not just you
I also had my evo LTE switched with another persons, it just so happened that that other person was my sister who was sitting next to me getting her phone activated. When she was on the phone with the call center to activate it I noticed all of a sudden "my phone" was activated with her number.
zackhow said:
I also had my evo LTE switched with another persons, it just so happened that that other person was my sister who was sitting next to me getting her phone activated. When she was on the phone with the call center to activate it I noticed all of a sudden "my phone" was activated with her number.
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Click to collapse
Were your labels on the outside if the box mixed up too?
Sent from my EVO using XDA
I had the same thing happen to me. I guess when they were verifying the patent they didn't make sure they put the devices back in the correct box. Spent 4 hours with sprint, and 5 different people before they figured out what was going on.
They never told me that they couldn't swap the devices, it was pretty easy once they figured out what had happened. Now it is fully functional
if you were paying attention, and they made you enter a code to edit your MSN, the code they gave you was your MSL. i had a lady tell me three times she couldn't give me my MSL, then followed it with 'now, enter your MSL, it's blah blah blah.' when i asked if the number she just gave me was in fact my MSL, she said 'hold on, you need to speak with my supervisor', then hung up.
that number will make everything easier. i've never had an issue getting it on my other phones, but apparently something has changed . she was adamant about not giving it to me, until she had to.
I thought you had to wait x amount of days before they can just give it to you
Sent from my PG86100 using xda premium
So, a week ago I bought an HTC One from craigslist. We met at a T-Mobile store so that they could verify the phone was clean and able to be activated. They said everything was clean and safe to buy. Phone was working great for a week and then out of nowhere earlier today all the data and cellular service just turns off completely. I try turning it off & on several times, toggling airplane mode off/on, etc. etc. Finally I go in to a T-mobile store. After 30 minutes of turning it off & on, changing the SIM, calling corporate, etc. eventually they tell me that the phone was reported lost earlier today and is now blocked.
They tell me there is nothing they can do.... am I really just out the $450 now? Is there anything I can do??? What's the point of them verifying or checking anything if this can still be done? Any help or suggestions please!?!?
The only way to get it taken off the list is if the original phone owner calls in and says it is not stolen. It can be used with AT&T but none of the carriers that use Tmobile.
What your seller probably did was make an insurance claim. Get a second phone for $175 then he never returned the old phone sold it to you made $325 and then you get screwed.
Happens a lot more often now that IMEI can be blocked since march.
If you can get a hold of the person who sold it to you and be like wtf
Sent from my HTC One using xda app-developers app
jones75534 said:
So, a week ago I bought an HTC One from craigslist. We met at a T-Mobile store so that they could verify the phone was clean and able to be activated. They said everything was clean and safe to buy. Phone was working great for a week and then out of nowhere earlier today all the data and cellular service just turns off completely. I try turning it off & on several times, toggling airplane mode off/on, etc. etc. Finally I go in to a T-mobile store. After 30 minutes of turning it off & on, changing the SIM, calling corporate, etc. eventually they tell me that the phone was reported lost earlier today and is now blocked.
They tell me there is nothing they can do.... am I really just out the $450 now? Is there anything I can do??? What's the point of them verifying or checking anything if this can still be done? Any help or suggestions please!?!?
Click to expand...
Click to collapse
If your seller was the original owner, then he is committing fraud if he has later reported it stolen. Check with the seller, and if you don't get a good answer, call the police. If the phone is stolen, then you need to call the police.
Thanks both of you, I love xda!
You think the police are really going to do anything about this? I kinda figured that would be a long shot. I'm guessing if I can find the seller's contact info they either won't answer, will hang up on me right away, or maybe even change their number if they didn't already....
To me, what I can't understand is how T-mobile doesn't have a better process that is more controlled. The IMEI should be tied to an account/owner and only be allowed to be activated on another account after transferring the ownership with the owner's consent. This seems like a pretty spotty process without any kind of controls in place.
Really don't want to be out half a grand....
Unfortunately I don't see any process like that anytime soon probably minimum ten years. That's what GSM is all about freedom to get a phone anywhere anytime. It is unfortunate that this happened to you. Happens very frequently especially within first fee months of phone launch.
Sent from my HTC One using xda app-developers app
jones75534 said:
Thanks both of you, I love xda!
You think the police are really going to do anything about this? I kinda figured that would be a long shot. I'm guessing if I can find the seller's contact info they either won't answer, will hang up on me right away, or maybe even change their number if they didn't already....
To me, what I can't understand is how T-mobile doesn't have a better process that is more controlled. The IMEI should be tied to an account/owner and only be allowed to be activated on another account after transferring the ownership with the owner's consent. This seems like a pretty spotty process without any kind of controls in place.
Really don't want to be out half a grand....
Click to expand...
Click to collapse
The police report may not help you, but eventually it is quite possible that it will get the perpetrator into a lot of trouble - maybe keeping them from hitting someone else...
wait til all the big names start sharing the IMEI blacklists.
fun times.
I called T–mobile myself a bit ago and just explained what happened. Apparently the lady put in a request to unblock it. She said it will take up to 48 hours to get it unblocked and to power cycle my phone pull the SIM out and try to make a call in 48 hours. Not sure what to think about that.... I guess I'll just give it a day or two and see what happens :/ From the research I've done it sounds unlikely they'll unblock it but I will stay optimistic.
SIDE NOTE: I found the sellers phone number and the text string of arranging the purchase. Think I should contact authorities or T-Mobile with the info or just try calling them directly?
If nothing else doesn't work, you can sell it to an Canadian or foreigner... Otherwise good luck...Did you ask for the receipt?, because when I bought my t-mobile htc one, I asked the seller to sent me a receipt.
disclaimer not promoting sale of black listed devices....
htc fan89 said:
If nothing else doesn't work, you can sell it to an Canadian or foreigner... Otherwise good luck...Did you ask for the receipt?, because when I bought my t-mobile htc one, I asked the seller to sent me a receipt.
disclaimer not promoting sale of black listed devices....
Click to expand...
Click to collapse
Haha yeah I understand what you're saying and that you're not promoting me doing the same thing that was done to me. As a backup plan if nothing else works, this device could be used on AT&T right? I recently came from Sprint so not real savvy on how the SIM card / GSM networks work yet. Would I have to get the device "unlocked" to use on AT&T or a different GSM network? If so, could anyone point me in the right direction on how to do this and/or how much that costs.
Att and tmobile share imei lists.
Take that text string to tmobile. If the number that Texted you about the se is the number on his account. They can cross reference your phones imei to his number and use those texts as proof of purchase and help you.
I work at a store and if you came to me with this info I would unblock it for you....just sayin
Sent from my HTC One using Tapatalk 2
clninja said:
Att and tmobile share imei lists.
Take that text string to tmobile. If the number that Texted you about the se is the number on his account. They can cross reference your phones imei to his number and use those texts as proof of purchase and help you.
I work at a store and if you came to me with this info I would unblock it for you....just sayin
Sent from my HTC One using Tapatalk 2
Click to expand...
Click to collapse
You would also get fired for doing something stupid like that. You need to read up on the process of unblocking phones. Serious note, dont risk your job over something like this. Its not worth it, plus that phone is property of asurion once its reported stolen.
Do this!!!!
*Try to contact seller and get your money back
*Contact authorities and have them file a report and maybe and insurance fraud case.
*Dont waste your time anymore trying to contact tmobile. They will not unblock it. That phone belongs to asurion due to them paying for it. I would also recommend calling them 1-866-268-7221 Maybe they can assist you with something.
Good luck and hope you get your money back.
deviusdragger said:
You would also get fired for doing something stupid like that. You need to read up on the process of unblocking phones. Serious note, dont risk your job over something like this. Its not worth it, plus that phone is property of asurion once its reported stolen.
Do this!!!!
*Try to contact seller and get your money back
*Contact authorities and have them file a report and maybe and insurance fraud case.
*Dont waste your time anymore trying to contact tmobile. They will not unblock it. That phone belongs to asurion due to them paying for it. I would also recommend calling them 1-866-268-7221 Maybe they can assist you with something.
Good luck and hope you get your money back.
Click to expand...
Click to collapse
Actually I wouldn't be risking my job at all and there is a very strong possibility it would get unlocked. in circumstances such as this a rep can approach his manager with it and the store manager has the ability to call customer care and request the unblock. I would not be unblocking it myself
Sent from my HTC One using Tapatalk 2
jones75534 said:
So, a week ago I bought an HTC One from craigslist. We met at a T-Mobile store so that they could verify the phone was clean and able to be activated. They said everything was clean and safe to buy. Phone was working great for a week and then out of nowhere earlier today all the data and cellular service just turns off completely. I try turning it off & on several times, toggling airplane mode off/on, etc. etc. Finally I go in to a T-mobile store. After 30 minutes of turning it off & on, changing the SIM, calling corporate, etc. eventually they tell me that the phone was reported lost earlier today and is now blocked.
They tell me there is nothing they can do.... am I really just out the $450 now? Is there anything I can do??? What's the point of them verifying or checking anything if this can still be done? Any help or suggestions please!?!?
Click to expand...
Click to collapse
Well there is your lesson learned, Don't buy phones from Craigslist! I actually in the past had that happen but on a iPhone 4S and well it actually got blocked 3 days later and AT&T said it was reported stolen. So From there on I either buy my phones on ebay or just do some AT&T loopholes to get a brand new HTC One which I did and pay the new activation price for it
clninja said:
Att and tmobile share imei lists.
Take that text string to tmobile. If the number that Texted you about the se is the number on his account. They can cross reference your phones imei to his number and use those texts as proof of purchase and help you.
I work at a store and if you came to me with this info I would unblock it for you....just sayin
Sent from my HTC One using Tapatalk 2
Click to expand...
Click to collapse
Thank you that is encouraging. Might try this if the unblock doesn't work that the rep requested.
deviusdragger said:
You would also get fired for doing something stupid like that. You need to read up on the process of unblocking phones. Serious note, dont risk your job over something like this. Its not worth it, plus that phone is property of asurion once its reported stolen.
Do this!!!!
*Try to contact seller and get your money back
*Contact authorities and have them file a report and maybe and insurance fraud case.
*Dont waste your time anymore trying to contact tmobile. They will not unblock it. That phone belongs to asurion due to them paying for it. I would also recommend calling them 1-866-268-7221 Maybe they can assist you with something.
Good luck and hope you get your money back.
Click to expand...
Click to collapse
Thanks for the reply. Is that the number for Assurion? The store manager yesterday called them too and they were completely useless and just said to talk to T-mobile.
Vicpdx18 said:
Well there is your lesson learned, Don't buy phones from Craigslist! I actually in the past had that happen but on a iPhone 4S and well it actually got blocked 3 days later and AT&T said it was reported stolen. So From there on I either buy my phones on ebay or just do some AT&T loopholes to get a brand new HTC One which I did and pay the new activation price for it
Click to expand...
Click to collapse
Is eBay safer than craigslist? How did you get the new phone from Att?
Sent from my HTC One using xda app-developers app
Why not learn a lesson from it and sell it to get the most of it ? Thats what i did in past
You can sell it on eBay say it is blacklisted at least get some money back.
Buddy of mine lost his phone made a claim. Then found his phone the day he got the new phone he called asurion for instructions on what to do he sent his new phone back they received it and got his money back in about ten days total. But they never unblocked his current phone that he found again. Here we are almost three months later his phone is still blacklisted and did nothing wrong. Called Tmobile at least ten times they always say 48 hours and doesn't do anything so he just gave up its a paperweight.
Sent from my HTC One using xda app-developers app
So I went over to Ebay and I see there is an HTC One with a T-mobile blacklisted IMEI with over 40 bids selling for over $400... this is very encouraging. Only difference is that one is Unlocked and the seller said he already verified it does work with AT&T with some minor APN changes. Does this seem legit? If so, what is the best/cheapest/most reliable way for me to unlock my phone? I did research this, but it sounds like many online sites charge a pretty good fee for this and don't have the best reputation. Also, most recommended having your carrier do it, which I'm sure is not an option in my case..... Appreciate the support!
jones75534 said:
So I went over to Ebay and I see there is an HTC One with a T-mobile blacklisted IMEI with over 40 bids selling for over $400... this is very encouraging. Only difference is that one is Unlocked and the seller said he already verified it does work with AT&T with some minor APN changes. Does this seem legit? If so, what is the best/cheapest/most reliable way for me to unlock my phone? I did research this, but it sounds like many online sites charge a pretty good fee for this and don't have the best reputation. Also, most recommended having your carrier do it, which I'm sure is not an option in my case..... Appreciate the support!
Click to expand...
Click to collapse
I wont suggest you listing it as a phone working on at&t because this phone would not work in usa after a certain period(when tmobile UPDATES their blacklist with other networks) , if the ebay seller advises as such he would face the consequences . Payments are mostly done through paypal and they give a 45 day window for the buyer to claim the phone as not described . That would put you again in the same situation you are today in . You not just sell it for parts ? Get your money out of this sh*t and get yourself a new phone?
Just my 2cent !
@jones75534 sorry to tell u but most unlocking service wont unlock your phone . It is blacklisted in all the database