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Hey Guys,
Just curious to see if anyone else is in the same situation. My first Eris was ok for a few months, but began to slow down and the touchscreen wasn't working well, so VZW shipped me a replacement. Immediately after swapping, the replacement's touchscreen was unresponsive, so I had another one shipped out, and I got it Monday. That phone is the one I have now, and it keeps overheating and dying within three hours. Replacement #4 comes on Friday.
At this point, I'm sick of these things. A phone should just work. I know the Eris was the lower-end model, but at the time it was all I could get. Today when speaking to the girl she did mention that I could purchase another 'like-new' phone, though I'd have to pay for it. The original Motorola Droid was the most expensive at $289.00. Has anyone had enough issues with this phone to get them to send you a new phone for free? I don't want to overpay for a replacement model that's already been used. My warranty expires soon as well, so I need to resolve the issue fast. I've seen success stories of some people getting new Incredibles sent to them, can any of you share how? I'd like to think that Eris #4 will work, but I'm skeptical at this point. Apparently Verizon's 'rigorous re-certification process' isn't so rigorous after all. It would be cheaper to switch networks and get a new Android phone, but it's not an option because I'm on a plan with my family.
Thanks!
Just call them and when they offer to send you another eris, tell them you simply dpnt want another eris because all the others didn't work. Keep at them, get a little angry, threaten to leave the network, and if all else fails, ask to speak to a supervisor.
Sent from my Motorola Droid 2 with Squidly 2.3.20
I think I got the only good one
Going on 10 months with the same Eris. And I have beat the hell out of it. Broke the digitizer and performed open-eris surgery.
My wife's Eris had a bad trackball after 6 months. VZW replaced and has been good ever since.
Sent from my CELB_3.7 ERIS using XDA App
Only issue is the trackball for me, and if i push down to the bottom right of it the TB works fine. Other than that, she has been a champ.
11 months for me, though mine has started to act very strange and has stopped doing some things.
Sent from my Tazz Vanilla
Well, I called Verizon today because the GPS module must have been bad. It was their signal that something was wrong when I couldn't boot the phone into safe mode, so I should be getting my Incredible tomorrow! It's been good guys... sort of lol
I have had the phone since November last year and beat the living hell out of it and it still works, I have a 4 and 2yo at home and they love to play with daddy's phone
newell23 said:
I have had the phone since November last year and beat the living hell out of it and it still works, I have a 4 and 2yo at home and they love to play with daddy's phone
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Same boat here. Got it day one and its still awesome. Didnt root til july cause i be scared, lol. My kids love playing games and looking at photos. Im glad i didnt jump ship and get a fascinate. As long as we have ppl like Punk Kaos and others putting out awesome roms ill stay with the eris!!!!! KGB!!!!!
i'm surprised they're still replacing erises with erises. You'd think they'd run out and have to give dincs out instead.
As long as there's Windex, there'll be "new" old Eris's!
wierdo124 said:
i'm surprised they're still replacing erises with erises. You'd think they'd run out and have to give dincs out instead.
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So am I. It took a lot of pushing for me to get them to give me an Incredible. Like I said, the fact my Eris didn't go into safe mode helped, but also the first rep I got just simply didn't want to deal with me, so instead of forwarding me to their supervisor they bounced me to another rep. I actually wasn't angry with them at all - I was being downright polite.
gehrc said:
So am I. It took a lot of pushing for me to get them to give me an Incredible. Like I said, the fact my Eris didn't go into safe mode helped, but also the first rep I got just simply didn't want to deal with me, so instead of forwarding me to their supervisor they bounced me to another rep. I actually wasn't angry with them at all - I was being downright polite.
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Same, that is the key! Be polite to the rep, but be pissed at the phone. Also, if you dont need to send your eris back, (I didn't as they just offered me an early upgrade), be sure to send it in for the 132 credit!
mech_egr said:
Same, that is the key! Be polite to the rep, but be pissed at the phone. Also, if you dont need to send your eris back, (I didn't as they just offered me an early upgrade), be sure to send it in for the 132 credit!
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That is a good point. Remember you are talking to a human and you can voice being upset without being rude. That goes a long way
sup guys. i just wanna know what i put in the title, in my case 3 times, and going to the 4 one tomorrow
1-tilted screen, creamy white
2-sd card reader didnt work
3-current using, and and it has a tilted screen from the upper left and the lower right.
i got it from best buy and when the rep. gave me the last one (#3) the ****er told me that thats gonna be my last, one no-matter if it was bad. so i just finish a wonderful talk wit bestbuy mobile and the store mannager from bestbuy and they told me to go tomorrow and exchange it and they suspend the demm guy lol
so tell me guys ur history wit this ****er 3d
el_chamuco said:
sup guys. i just wanna know what i put in the title, in my case 3 times, and going to the 4 one tomorrow
1-tilted screen, creamy white
2-sd card reader didnt work
3-current using, and and it has a tilted screen from the upper left and the lower right.
i got it from best buy and when the rep. gave me the last one (#3) the ****er told me that thats gonna be my last, one no-matter if it was bad. so i just finish a wonderful talk wit bestbuy mobile and the store mannager from bestbuy and they told me to go tomorrow and exchange it and they suspend the demm guy lol
so tell me guys ur history wit this ****er 3d
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Zero, First one runnin like a pro.. love the phone but may return in 20 days if no S-Off
mid3vil said:
Zero, First one runnin like a pro.. love the phone but may return in 20 days if no S-Off
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What he said but without the whineburger and french cries over s-off
sent from a 3devo
nate420 said:
What he said but without the whineburger and french cries over s-off
sent from a 3devo
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Ditto
10chars
DDiaz007 said:
Ditto
10chars
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Like mcdonald's says, bada bah bah baaaah. I'm lovin it! (first on still)
Sent from my PG86100 using Tapatalk
DDiaz007 said:
Ditto
10chars
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ditto the ditto Got scared yesterday though. When the Red ring started to peel away. went back to sprint he said do you want a new one? Reply. You can't just give me a back cover? Sorry but 3D camera works great both in good focus, I have the White whites. runs flawlessly. so no unless I can hand select my new one No... Long story short. he walks in back teck hands him a new back out the door I went.
Mine rubs great. Camera switcher button thing a bit loose....but so is the 5 different display models I have seen.
I might have to exchange mine though... Mine is starting to do some freaky things with my widgets and a hard reset didn't fix the problem... I'm scared to trade it in though because it is perfect!
Edit: well it was perfect.
Once
First 3vo had ****ty call quality. No one could understand me.
This second one seems like a keeper.
hope I keep this. 002 HW phone as long as I had my .002 HW evo4g
sent from a 3d fone
Hmm... Did anyone return theirs because of scrolling lag in the market and some apps? It's annoying as hell
Sent from my PG86100 using Tapatalk
First phone's battery was exteremly hot, to the point where I couldn't even hold it without discomfort.
Second and current phone keeps rebooting and turning off randomly. I also noticed today that the screen dims in and out regardless of battery level.
Going to exchange on Monday. Hopefully the whole local sprint store's stock isn't all messed up. If replacement doesn't work for me then I will probably sit on my upgrade for a bit.
I've not had any reason to replace this. I doubt I will have to take it back more than my epic. 8 times.
mid3vil said:
Zero, First one runnin like a pro.. love the phone but may return in 20 days if no S-Off
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same, ZERO, first time's a charm for me! same with s-off, returning it if no s-off. i need free wifi tether.
Neo3D said:
same, ZERO, first time's a charm for me! same with s-off, returning it if no s-off. i need free wifi tether.
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You need home internet
sent from a 3devo
Wingilot said:
I also noticed today that the screen dims in and out regardless of battery level.
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The screen seems to dim randomly because you probably have Auto Brightness on.
Why would you return your phone because it lags a bit when you scroll in a list? Rediculous.
Edit: My phone ran perfectly from the box. Now I'm running it soft root and overclocked to 1.8 GHZ and it hasn't even flinched.
Too bad our phones are put together by poor underpaid workers in Asia. Otherwise, our experiences would have been a lot more similar. :/
From my 3VO
Wierd
My phone was absolutely perfect, but lately when I call my parents in Chicago they can't hear me -- keep breaking up -- as I travel 270 South from Olive to 255 and Telegraph in St. Louis, MO. Now today I charged it fully overnight, used it maybe 30 minutes total today, and when I went on my next break, it was HOT and DEAD! This is making me mad! I will try the charger to see if just dead battery or if entire unit is dead, but this light usage is unacceptable to me with a full charge even if the battery just died.
On my 2nd e3d. As soon as it got put in my hands on launch day at radio shack I looked the screen over and had a pixel out. I have come to expect this from now on, as my launch day vizio 50 inch (on my 4th one now), htc touch, eVo, and eVo 3d all had this problem. Sucks but I wasn't even pissed about the 3d cause I knew it was gonna happen. This e3d is perfect though.
Swyped from my eVo 3d
On second on here, first wouldn't reboot only power off.
Sent from my PG86100
On my 2nd - first one froze with a weird white line down the right side of the screen. Wouldn't power up or down, couldnt get into recovery. Sprint customer service was sweet though, they gave me a new one on the spot.
Unfortunately I have to depart the 3D community.
My 3D died, No signals at all, No 3G, 1X nothing at all.
So I've done everything I could to revive it, but after all and all, took it to the sprint store, asurion warranty stepped in, and their giving me a Samsung Epic 4G touch by tomorrow hopefully.
But I'll still be around, and if anybody needs help with their 3D, I'll help all I can.
Warboy said:
Unfortunately I have to depart the 3D community.
My 3D died, No signals at all, No 3G, 1X nothing at all.
So I've done everything I could to revive it, but after all and all, took it to the sprint store, asurion warranty stepped in, and their giving me a Samsung Epic 4G touch by tomorrow hopefully.
But I'll still be around, and if anybody needs help with their 3D, I'll help all I can.
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screw that. I'd get another 3D phone. hehehehehehehe. now when they coming out with a Verizon Evo 3D Quad core processor with 4GB Ram, 16GB Rom, Expandable SD card slot, with a hologram projection screen? Oh and It needs to supply me with hot girls I can make lots of babies with.
It's unfortunate that your phone is dead, and imho even worse that they gave you a Crapsung product. Why the change? Are they completely done with the 3d? I thought they would have at least given you the EVO LTE.
I'm sorry, but goodbye threads generally turn into flamebait. I'll leave this open for a little while, but I will close it shortly.
I would too stick with the 3D. Just got a replacement yesterday from the Sprint store. if your warranty is out you could've have went to HTC, but that takes three weeks.
See you anyway
Comments withdrawn
zcink said:
+1
I think you should try to get another 3D. I think you're gonna miss it. Things are really starting to "POP" for this phone.
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Yea, the samsung got delayed too, It's on backorder I guess. Thinking about either calling a manager at asurion and ask for a better replacement since I was told at the time they had it in stock.
The only thing I can say good about samsung is their source releases and Steve Kondik working for them.
wardfan220 said:
I'm sorry, but goodbye threads generally turn into flamebait. I'll leave this open for a little while, but I will close it shortly.
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Yea I understand, so that's fine.
I would be happy to get the Epic touch 4G. Looks like my 3D might break soon. Ill trade you?
Impatiently waiting for the Note 2.
i just got a white e4gt brand new in a box from asurion. i only had the e3d for 3 weeks. it was a replacement for an epic 4g(slider). ive really come up in the last month!! the evo3d they gave me had light spots all over the lcd. they bugged me, so i called them and said i didnt feel like this phone was even close to new feeling,(witch a refurb really should.) being out of stock, they had me an epic touch here over night.
equal but different, the epic touch was way easier to root. i had a custom rom and colonel within 30 minutes of having it.
austin420 said:
i just got a white e4gt brand new in a box from asurion. i only had the e3d for 3 weeks. it was a replacement for an epic 4g(slider). ive really come up in the last month!! the evo3d they gave me had light spots all over the lcd. they bugged me, so i called them and said i didnt feel like this phone was even close to new feeling,(witch a refurb really should.) being out of stock, they had me an epic touch here over night.
equal but different, the epic touch was way easier to root. i had a custom rom and colonel within 30 minutes of having it.
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I have experience with the e4gt, One of my friends has it and I rooted it for him.
Warboy said:
Unfortunately I have to depart the 3D community.
My 3D died, No signals at all, No 3G, 1X nothing at all.
So I've done everything I could to revive it, but after all and all, took it to the sprint store, asurion warranty stepped in, and their giving me a Samsung Epic 4G touch by tomorrow hopefully.
But I'll still be around, and if anybody needs help with their 3D, I'll help all I can.
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I'm out this piece too. I can't wait to get another phone. Hell I'm gonna start an insurance claim today to get me a SGSII
Officially bailed today.
Rooted with jellybeans.
Sent from my Galaxy Nexus using Tapatalk 2
While I still have my 3d, I had to put it out to pasture, RSA keys went bye bye, so no more 4g, but on the bright side I'm rocking a Galaxy Nexus now.
Sent from my Galaxy Nexus using Tapatalk 2
Congrats, looking forward to the day I can bail from the 3d and sprint, had very poor service for over a year and frankly the childish drama in the cdma 3d side is old. Waiting patiently for the new nexus phones due later this year. Then off to better things
austin420 said:
i just got a white e4gt brand new in a box from asurion. i only had the e3d for 3 weeks. it was a replacement for an epic 4g(slider). ive really come up in the last month!! the evo3d they gave me had light spots all over the lcd. they bugged me, so i called them and said i didnt feel like this phone was even close to new feeling,(witch a refurb really should.) being out of stock, they had me an epic touch here over night.
equal but different, the epic touch was way easier to root. i had a custom rom and colonel within 30 minutes of having it.
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Damn dude yeah you really came up lol, had mines for almost 2 months, got it as a replacement also when my 3D was stolen at work, I'm loving this phone & haven't missed my 3D one bit, & also official CM9 is imminent!
Sent from my SPH-D710 using Tapatalk 2
I got my e4gt Played with jellybeans but switched back to FG31 with custom kernel. It was a refrib from Asurion tho, and the back didn't fit correctly. The nice sprint store near me was able to give me a fitting back for free.
Warboy said:
I got my e4gt Played with jellybeans but switched back to FG31 with custom kernel. It was a refrib from Asurion tho, and the back didn't fit correctly. The nice sprint store near me was able to give me a fitting back for free.
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Wow they're sending refurbs now as replacements? Mines was brand new, but I haven't flashed any of the JB builds yet, heck I'm still waiting for CM9 to become fully stable, right now I'm just running stock FF18 rooted with agat kernel & placebo script.
Sent from my SPH-D710 using Tapatalk 2
Hey guys so I got my phone today brand new and when I hold it at an angle it looks like there are about 8 spots on the screen that are nothing but white regardless of the background. Idk too much about screens but I'm sure its NOT supposed to be like this. I didn't get a warranty for the phone yet, but I was wondering if there was any suggestions for what I should do. I haven't even had this phone for a day yet
Linch89 said:
Hey guys so I got my phone today brand new and when I hold it at an angle it looks like there are about 8 spots on the screen that are nothing but white regardless of the background. Idk too much about screens but I'm sure its NOT supposed to be like this. I didn't get a warranty for the phone yet, but I was wondering if there was any suggestions for what I should do. I haven't even had this phone for a day yet
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well depends on were you bought the phone...
if at Verizon, bring it back to Verizon.
even if you bought the phone from Verizon online, phone, store, etc. you are covered by Verizon.
If you bought it outside Verizon, then you need to check if there's a return on that like ebay, some buyers will give like a 3 day return or something like that, if that's the case make sure you get a new one.
Either way wherever you bought the phone you need to talk to them..
This phone hasn't popped up with many problems (yet) .
The Rezound would heat up on me and many other things, but the inc4 is very solid IMO
hope you get yourself a fresh one
Thanks boss I'll check with best buy tomorrow they have a 30 day return policy
If you got it at Best Buy they should give you no trouble.
Sent from my ADR6410LVW using xda app-developers app
Agreed, BestBuy should be no troubles. hope you get it solved
Got my new one today thanks for the help guys.
Linch89 said:
Got my new one today thanks for the help guys.
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good deal.the party is about to start
...........secret party??
Linch89 said:
...........secret party??
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no, you'll know when it happens.
So has anyone used the GingerbreadPhone7 ROM? here is the link just incase http://forum.xda-developers.com/showthread.php?p=17868583, anyways i was wondering if anyone knows a way to receive picture messages with this ROM and also if anyone knows if this ROM functions great? Or does it also have delayed SMS because I think it is based on CM7 but I'm not sure
TheTechnicalBoss said:
So has anyone used the GingerbreadPhone7 ROM? here is the link just incase http://forum.xda-developers.com/showthread.php?p=17868583, anyways i was wondering if anyone knows a way to receive picture messages with this ROM and also if anyone knows if this ROM functions great? Or does it also have delayed SMS because I think it is based on CM7 but I'm not sure
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it runs well and is not based on cm7 . i know that at least. picture messages should work, but i havent tested that before.
ill add that i am also getting tired of the bugginess of cm9 and cm10. i want my phone to just work. and half of the time it barely does. i am starting to think that the "benefits" of 4.0 are not worth all of the hassle i have to go through to run it.
Lorenzo VonMatterhorn said:
it runs well and is not based on cm7 . i know that at least. picture messages should work, but i havent tested that before.
ill add that i am also getting tired of the bugginess of cm9 and cm10. i want my phone to just work. and half of the time it barely does. i am starting to think that the "benefits" of 4.0 are not worth all of the hassle i have to go through to run it.
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I have the same issue but I also don't want to go to CM7 for delayed messages and just last night I had a problem with a girl cause of it lol but if you have some free time you should figure out of you can make pic messages work on GingerbreadPhone7 because I tested it and i can't receive pics. It seems like we are the only couple people in the forum
TheTechnicalBoss said:
I have the same issue but I also don't want to go to CM7 for delayed messages and just last night I had a problem with a girl cause of it lol but if you have some free time you should figure out of you can make pic messages work on GingerbreadPhone7 because I tested it and i can't receive pics. It seems like we are the only couple people in the forum
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theres a few still. but not many. most people are still using cm10 with its 100s of flaws. i have gotten to the point where that is just too frustrating for me any more. i used cm9 for about the past 4 months, longest run with a rom. recently though, all of the glitchiness just has me fed up. sometimes i pull down my notifications and they just arent there. other times my phone reboots itself during a phone call, comes back on and somehow it is still connected to the call. im just really tired of it doing things that i have "learned to live with" or things i dont understand. ill mess around with gingerbreadphone7 a bit this afternoon and see what the deal is.
lets keep our fingers crossed that nitro gets a dx2 and releases more updates for eclipse.
in the mean time i would give PMing peppermint (gp7 OP) a shot.
Lorenzo VonMatterhorn said:
theres a few still. but not many. most people are still using cm10 with its 100s of flaws. i have gotten to the point where that is just too frustrating for me any more. i used cm9 for about the past 4 months, longest run with a rom. recently though, all of the glitchiness just has me fed up. sometimes i pull down my notifications and they just arent there. other times my phone reboots itself during a phone call, comes back on and somehow it is still connected to the call. im just really tired of it doing things that i have "learned to live with" or things i dont understand. ill mess around with gingerbreadphone7 a bit this afternoon and see what the deal is.
lets keep our fingers crossed that nitro gets a dx2 and releases more updates for eclipse.
in the mean time i would give PMing peppermint (gp7 OP) a shot.
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Lets keep them crossed and thanks let me know if you get picture messages to work on it , I just need this phone to last me about a month more
TheTechnicalBoss said:
Lets keep them crossed and thanks let me know if you get picture messages to work on it , I just need this phone to last me about a month more
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i have until november :crying:
Lorenzo VonMatterhorn said:
i have until november :crying:
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I wish you luck with those couple of months ^.^ and nevermind that I might just have two weeks instead but for the last two weeks I will used GingerbreadPhone7
TheTechnicalBoss said:
I wish you luck with those couple of months ^.^ and nevermind that I might just have two weeks instead but for the last two weeks I will used GingerbreadPhone7
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i just checked and i have until july 9th. so a month and a week. :victory: thank god. what phone are you thinking about getting?
i am leaning towards the razr m , mainly because the DNA doesnt have an sd card slot??! and the s3 is quite a huge phone. i know that a new wave of phones are around the corner, but i also dont really have hundreds of dollars to drop on a new device. so in short, i am for sure staying android. i cant handle the size of the s3. and there arent really many other options....lol
ill just add that if 16g of space is more than enough for you(my music collection squashes that immediately) , then the DNA is for sure the way to go. the specs on it are amazing.
Lorenzo VonMatterhorn said:
i just checked and i have until july 9th. so a month and a week. :victory: thank god. what phone are you thinking about getting?
i am leaning towards the razr m , mainly because the DNA doesnt have an sd card slot??! and the s3 is quite a huge phone. i know that a new wave of phones are around the corner, but i also dont really have hundreds of dollars to drop on a new device. so in short, i am for sure staying android. i cant handle the size of the s3. and there arent really many other options....lol
ill just add that if 16g of space is more than enough for you(my music collection squashes that immediately) , then the DNA is for sure the way to go. the specs on it are amazing.
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The phone I really like is the Palm Pre Plus because my brother had that phone but I may either get that one or the Galaxy S3 or the Note 2 but I'm not for sure
TheTechnicalBoss said:
The phone I really like is the Palm Pre Plus because my brother had that phone but I may either get that one or the Galaxy S3 or the Note 2 but I'm not for sure
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the palm pre plus .... what in the world. that could quite possibly be the worst decision ever made my mankind. that phone came out BEFORE the droid x2 and is severly outdated. not to mention you cant even find one anywhere unless it is used. they dont sell them anymore. please dont get that phone. for your future childrens sake. im not sure i can even carry on this conversation after that. :silly:
Lorenzo VonMatterhorn said:
the palm pre plus .... what in the world. that could quite possibly be the worst decision ever made my mankind. that phone came out BEFORE the droid x2 and is severly outdated. not to mention you cant even find one anywhere unless it is used. they dont sell them anymore. please dont get that phone. for your future childrens sake. im not sure i can even carry on this conversation after that. :silly:
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Haha the only reason I wanted to get it was because my brother would sell it to me for 50 dollars :silly: lol but In the end I have been leaning towards the galaxy s3 from US Cellular which is probably what I will end up getting if my job can give me more hours to work a week -.- haha
TheTechnicalBoss said:
Haha the only reason I wanted to get it was because my brother would sell it to me for 50 dollars :silly: lol but In the end I have been leaning towards the galaxy s3 from US Cellular which is probably what I will end up getting if my job can give me more hours to work a week -.- haha
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tell your brother to stop trying to scam you. lol.
i have made my loop around checking out phones and such. i am starting to lean towards the s3 , mainly because of its specs. i LOVE the razr hd, but i am not sure why it only has 1 gig of ram. the s3 has 2 gigs, and i feel like that might be the difference between getting updates for another year or so, and not.
Lorenzo VonMatterhorn said:
tell your brother to stop trying to scam you. lol.
i have made my loop around checking out phones and such. i am starting to lean towards the s3 , mainly because of its specs. i LOVE the razr hd, but i am not sure why it only has 1 gig of ram. the s3 has 2 gigs, and i feel like that might be the difference between getting updates for another year or so, and not.
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The s3 is fantastic my friend ! My sister and her boyfriend both have it and jeez it runs so smooth I'm jealous of them D: anyways did you ever get around trying to get pic messages to work on GingerbreadPhone7? If not its okay lol
TheTechnicalBoss said:
The s3 is fantastic my friend ! My sister and her boyfriend both have it and jeez it runs so smooth I'm jealous of them D: anyways did you ever get around trying to get pic messages to work on GingerbreadPhone7? If not its okay lol
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i did try it that afternoon. i was able to get 1 out of 6 picture messages actually sent. very strange. i am actually still running it now, as i am too lazy to switch back to eclipse or sbf at this point, with my upgrade so close. the rom has been abandoned for quite a while now though. although it does look nice .
glad to hear that the s3 seems nice. ! if you are due for an upgrade, it is only 50 bucks on amazon. same price you were gonna pay for the palm... check it out! i want the s4, but i dont have 150-200 dollars to toss at a new phone, and the s3 is not all that different anway. in some ways i like it better.
Lorenzo VonMatterhorn said:
i did try it that afternoon. i was able to get 1 out of 6 picture messages actually sent. very strange. i am actually still running it now, as i am too lazy to switch back to eclipse or sbf at this point, with my upgrade so close. the rom has been abandoned for quite a while now though. although it does look nice .
glad to hear that the s3 seems nice. ! if you are due for an upgrade, it is only 50 bucks on amazon. same price you were gonna pay for the palm... check it out! i want the s4, but i dont have 150-200 dollars to toss at a new phone, and the s3 is not all that different anway. in some ways i like it better.
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can you give me a link to the phone? Thanks in advance
TheTechnicalBoss said:
can you give me a link to the phone? Thanks in advance
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i figured you were on verizon....(droid x2) you mentioned us cellular so maybe you are jumping ship? or have the mx2 .