hello,
When I looked into Kies today, I see that the "Firmware upgrade" option is disabled.
My phone is a unbranded and i have not installed any custom firmware or root
Any idea why this is disabled?
I could not get the answers in forum nor in google (used search already)
thank you
I had a few times. Rebooted the PC and restarted the phone, then start Kies and connect the phone normally fixes it.
Does Kies see your phone ???
jje
JJEgan said:
Does Kies see your phone ???
jje
Click to expand...
Click to collapse
Yes i see my phone on Kies and able to Sync but unfortunately the firmware upgrade option is disabled.
any tips? like i said, its an unbranded phone
Reboot PC and Phone .
Remove and reinstall latest Kies .
jje
JJEgan said:
Reboot PC and Phone .
Remove and reinstall latest Kies .
jje
Click to expand...
Click to collapse
Tried and no use :-(
galaxyII said:
Tried and no use :-(
Click to expand...
Click to collapse
Product code etc of phone .
jje
Product Code: GT-I9100LKADBT (From RegEdit)
PDA: I9100XWKE2
Phone: I9100XXKDJ
CSC: I9100OXXKE2
Baseband: I9100XXKDJ
KE7 is on server for that product code .
No idea why your firmware is greyed out .
jje
JJEgan said:
KE7 is on server for that product code .
No idea why your firmware is greyed out .
jje
Click to expand...
Click to collapse
I have the same product code and the option isn't greyed out but it always tells me that the KE2 firmware is the most recent and that there is no new update at the moment. There doesn't seem to be a button the MAKE it search. My Kies version is the most recent, too (something.99 at the end).
d3l1 said:
I have the same product code and the option isn't greyed out but it always tells me that the KE2 firmware is the most recent and that there is no new update at the moment. There doesn't seem to be a button the MAKE it search. My Kies version is the most recent, too (something.99 at the end).
Click to expand...
Click to collapse
As it says you have the latest firmware for your product code .
jje
tried reinstalling / rebooting both pc and mobile but still its grayed out. The stock firmware sucks battery like anything. Want to know if Samsung has given any update.
Yes I can flash many ROMS available But they are too confusing. I dont want to update my mobile CSC or anything so I dont void the warranty
Any suggestions on easy way of updating?
That's true official firmware are providing too old versions with battery issues. Since, kf2 modem version, I can use my phone all a day and if I pay attention of data usage (3G / edge mainly) I can use my phone during the whole week end without charge battery again. This is why I recommand to switch to custom rom and to buy USB jib to reset Odin flash counter and to help you in case of brick...
Why the hell they don't release the newer firmware versions on KIES!?
I'm also still stuck on the KE2!
Samsung have released its the phone providers that have not updated to Kies ,Their choice .
jje
JJEgan said:
Samsung have released its the phone providers that have not updated to Kies ,Their choice .
jje
Click to expand...
Click to collapse
Mine is a unlock version, sent from Germany!
gaiex said:
Mine is a unlock version, sent from Germany!
Click to expand...
Click to collapse
Same here. Mine is also an unlocked version bought in Germany
The battery life is what is really bothering me
Hi Guys,
Yesterday, I bought my phone. DO we really need to connect to PC via Skies to upgrade the phone firmware? Cannt we do over the air using software update option? I can see software update option in phone under Menu and you need to specify your samsung account details as well.
Any idea...
galaxyII said:
hello,
When I looked into Kies today, I see that the "Firmware upgrade" option is disabled.
My phone is a unbranded and i have not installed any custom firmware or root
Any idea why this is disabled?
I could not get the answers in forum nor in google (used search already)
thank you
Click to expand...
Click to collapse
This usually happens when you're not online or for some reasons Kies cannot connect to Samsung's servers.
This also happens under Windows 8, regardless whether online or offline - I'm still investigating this.
Related
Got Samsung Galaxy S II on 14th from Letsbuy.I want to check updates in it for that I need to log in into Samsung but unable After entering Password and email id it says Processing and after a min it shows Error saying Processing Failed..Please Help how to log in? and is there any other way to check updates other than this way? I know Kies is there but will it show every Update?
I want to check updates in it
Firmware/software update on phone has never worked yet .
jje
JJEgan said:
I want to check updates in it
Firmware/software update on phone has never worked yet .
jje
Click to expand...
Click to collapse
Oh so You also having same Problem like me
Any one else have same Problem or Only me and JJEgan?
I would just use ODIN guys. If your phone is branded then Kies will only show the update that is relevant to that provider, not the latest update. And even if it does show the latest update I have read about issues trying to apply the update.
ODIN is far easier, just read up about it.
The software update check in settings/about phone works fine for me as long as you have a Samsung account, thought at the moment it just says "no update available"
What i posted should be read >>>as far as i am aware nobody on SGS2 or even SGS1 gets an update via that method as its not turned on by Samsung for firmware updates .
jjue
I want to know is will Kies show even software updates? ..I have samsung account but it say's Processing when I click sign in and after that is says Processing failed.
i had a similar problem
Raviteja_HYD said:
I want to know is will Kies show even software updates? ..I have samsung account but it say's Processing when I click sign in and after that is says Processing failed.
Click to expand...
Click to collapse
A firmware update on phone >>> void does not work never worked Samsung have not turned it on ever .
Kies updates firmware if the phones product code has later firmware updated by the phone vendor as always .
jje
JJEgan said:
A firmware update on phone >>> void does not work never worked Samsung have not turned it on ever .
Kies updates firmware if the phones product code has later firmware updated by the phone vendor as always .
jje
Click to expand...
Click to collapse
Oh,Samsung Never turned it on..Ok 1 More question there was a Camera Update once recently right? for that type of updates I need to login to samsung or Kies will show it or it will show up normally like update of YouTube,Angry Birds? I am sure that Update is already installed in my mobile bcoz Letsbuy got stock on 9th ( Before that only camera update released)
Raviteja_HYD said:
Oh,Samsung Never turned it on..Ok 1 More question there was a Camera Update once recently right? for that type of updates I need to login to samsung or Kies will show it or it will show up normally like update of YouTube,Angry Birds? I am sure that Update is already installed in my mobile bcoz Letsbuy got stock on 9th ( Before that only camera update released)
Click to expand...
Click to collapse
Thats via the blue Samsung Apps icon .
jje
JJEgan said:
Thats via the blue Samsung Apps icon .
jje
Click to expand...
Click to collapse
WOW what a Noob I am.I have not seen all the Apps yet..Thanks but I dont see any option there like check for updates
Updates show if available .
jje
JJEgan said:
Updates show if available .
jje
Click to expand...
Click to collapse
Oh So it shows if update is there when I open it..Will it show like Angry Bird and other Apps or will it give a Notification?
Go online and reset password, make sure it is numeric.
Sent from my GT-I9100 using Tapatalk
crypticc said:
Go online and reset password, make sure it is numeric.
Sent from my GT-I9100 using Tapatalk
Click to expand...
Click to collapse
Tried but it didn't Work
I have Korean Galaxy S2 (SHW-M250K). Last night i recieved an update message KI06 on kies. I started update.
But after downloading update in PC the update process stuck at 3% while flashing the phone. After an hour i removed cable and tried to do emergency update but it was still stuck at 3%.
I tried to flash KG5 with odin but it was also stuck at FSimage.I tried to download again.
Now my phone can go in download mode but PC cannot recogenize usb. and USB not recogenized message appear.
Please HElP what to do?
Is my phone bricked or there is some way to flash it.
Now my phone can go in download mode
Click to expand...
Click to collapse
Then you aren't bricked.
You'll need to reflash using Odin to what ever firmware you were using.
As long as you can access download mode you aren't bricked. It may be a little difficult to use odin if you never have.. But rest assured, you are not bricked.
I have ODIN mode on my phone but when i connect the USB cable to pc, my PC does not recogenize usb. and yellow pop up message of "USB not recogenized" appears. so i cannot flash it it with ODIN or Kies.
I have to solve this USB problem to proceed. Do you have any suggestion for this.
muhammad.ali123 said:
I have ODIN mode on my phone but when i connect the USB cable to pc, my PC does not recogenize usb. and yellow pop up message of "USB not recogenized" appears. so i cannot flash it it with ODIN or Kies.
I have to solve this USB problem to proceed. Do you have any suggestion for this.
Click to expand...
Click to collapse
Search USB problems .like
USB
http://forum.xda-developers.com/showpost.php?p=16070414&postcount=6
jje
Ok
I am on my way to figure out driver problem.
But there is one more thing.
My orignal firmware was korean. But now after unsiccessfull Odin flash my Download mode Screen and "Firmware update failed" screen has changed to english version. Is there a possibility that Odin curropted my Phone modem .
Also one more thing.
I cannot charge my phone because whenever i connect usb or AC charger the computer and mobile icon with yellow mark appears.
modem has nothing to do with the language settings.
update may have changed the firmware, just go into settings, language and change it back.
Cosmic Blue said:
modem has nothing to do with the language settings.
update may have changed the firmware, just go into settings, language and change it back.
Click to expand...
Click to collapse
Yes it can be changed but right now my phone cannot go past " Firmware upgrade encountered an error. Please select recovery mode in kies and try again" screen.
Also i cannot flash because windows is not detecting my Phone's modem correctly.
Windows does not need to see your modem to flash .
My orignal firmware was korean. But now after unsiccessfull Odin flash my Download mode Screen and "Firmware update failed" screen has changed to english version
Fairly simple answer you have flashed a non korean firmware .
What is this Odin mode on the phone is it Download mode ???
Stock Roms .and csc
http://forum.xda-developers.com/showthread.php?t=1075278
I wonder if you have the right instructions to follow ??Or are you flashing a wrong firmware .
Personally i would take to a service centre and tell them Kies broke it .
jje
Ammm, you are flashing an incompatible rom on your phone
You should refer to the [SHW-M250*] Korean Galaxy SII M250S / M250K / M250L Users thread for advice on your phone, the firmwares posted in the link above would not work.
Be careful man
JJEgan said:
Windows does not need to see your modem to flash .
My orignal firmware was korean. But now after unsiccessfull Odin flash my Download mode Screen and "Firmware update failed" screen has changed to english version
Fairly simple answer you have flashed a non korean firmware .
What is this Odin mode on the phone is it Download mode ???
Stock Roms .and csc
http://forum.xda-developers.com/showthread.php?t=1075278
I wonder if you have the right instructions to follow ??Or are you flashing a wrong firmware .
Personally i would take to a service centre and tell them Kies broke it .
jje
Click to expand...
Click to collapse
I am not in korea, but i bought this korean version version because it was readily available. so i cannot claim warranty.
achillies400 said:
Ammm, you are flashing an incompatible rom on your phone
You should refer to the [SHW-M250*] Korean Galaxy SII M250S / M250K / M250L Users thread for advice on your phone, the firmwares posted in the link above would not work.
Be careful man
Click to expand...
Click to collapse
I have read all of this forum. and i have korean firmware also. but many people have converted their korean firmware to english one.
But right now i have only one problem
my phone is not being detected by ODIN or Kies because of USB not recogenized problem. I need to solve this for further instructions.
Any one has some different idea????
i have korean firmware also. but many people have converted their korean firmware to english one.
Thats what you want then these many people who have converted will have the instructions or method to convert .
jje
Hi everyone. Today i updated new version of Kies 2.0.3.1182_152. I tried several official firmwares, but Kies says 'S/W in your phone is not the official version. Unofficial version cannot be updated... Does anyone know what to do?
Yes, flash the official firmware and hard reset the device
Intratech said:
Yes, flash the official firmware and hard reset the device
Click to expand...
Click to collapse
I have done it several times, on every official firmwares...Not helped...
roymustafa said:
I have done it several times, on every official firmwares...Not helped...
Click to expand...
Click to collapse
maybe you forgot to set the proper country code (csc) in the dialer type *#272*your imei# then choose the country you got the phone in. take note you must use your original country's firmware.
Sent from my GT-I9100 using xda premium
roymustafa said:
I have done it several times, on every official firmwares...Not helped...
Click to expand...
Click to collapse
HARD RESET not factory reset. *2767*3855#
Please use the Q&A Forum for questions Thanks
Moving to Q&A
Intratech said:
HARD RESET not factory reset. *2767*3855#
Click to expand...
Click to collapse
I have always been curious about this. What is the difference of hard reset from factory reset? I always assumed both are the same.
Sent from my SK17i using xda premium
Latest Kies Shows this error
I have Latest Kies Installed ,
Its Shows up error message when i connect my SGS 2.
But works perfectly on My SGS1.
I have 100% stock firmware. checked the settings all are perfect.
I even hard resetted the phone... No use same issue.
please help me
Check the Link
http://imageshack.us/photo/my-images/651/kieserror.jpg
The only help that can be given is the following .
One use an older version if this one has a flaw ,
Two complain to Samsung .
jje
JJEgan said:
The only help that can be given is the following .
One use an older version if this one has a flaw ,
Two complain to Samsung .
jje
Click to expand...
Click to collapse
But I think on Android devices, in most cases fault is not belong to Samsung, but to Google (Android Dev Team)...For example..I still have a wifi problem...Even in Service Center it couldnt be solved..They dont know what is the problem...I thought i am the only one that have wifi problem but not, look at this...http://code.google.com/p/android/issues/detail?id=1386#makechanges...From here is known that most problems is Android faults...
(My Wi-Fi problem is..in this days i have noticed a problem with my Samsung Galaxy S II.
Sometimes I have the gsII connected to my router but internet connection doesn't work.
I'll try to explain better what i mean... I start wifi on my gsII and use internet connection without problem. Then I set the phone in standby mode leaving wifi on. When after a while i want to use internet connection, it doesn't work. The telephone is still connected to my router but i can't use internet on the phone.
The only way to make internet connection work is to disable wifi e then reactivate it.
This is really frustrating....
I've got the telephone from three months but only now I'm noticing this problem because first I used to disable the wifi and activate it only when i need it.)
Intratech said:
HARD RESET not factory reset. *2767*3855#
Click to expand...
Click to collapse
i have done Hard Reset...Still not solved..
lvvine said:
I have Latest Kies Installed ,
Its Shows up error message when i connect my SGS 2.
But works perfectly on My SGS1.
I have 100% stock firmware. checked the settings all are perfect.
I even hard resetted the phone... No use same issue.
please help me
Check the Link
http://imageshack.us/photo/my-images/651/kieserror.jpg
Click to expand...
Click to collapse
Unchek the USB Debug ( Menu->Settings->Applications->Development ) mode and try again. This will solve the Kies error message.
solve my problem
prinzhernan said:
maybe you forgot to set the proper country code (csc) in the dialer type *#272*your imei# then choose the country you got the phone in. take note you must use your original country's firmware.
Sent from my GT-I9100 using xda premium
Click to expand...
Click to collapse
Thanks for advice. I have the problem until I have change the sale code. Now everything seems to be ok. Thank you very much!!!
Panayiotis said:
Thanks for advice. I have the problem until I have change the sale code. Now everything seems to be ok. Thank you very much!!!
Click to expand...
Click to collapse
You're welcome. Glad to help. Enjoy!
Sent from my GT-I9100 using xda premium
Hey guys! I am having this same issue. I got an update from Vodafone Spain and it gave me many errors, (2.3.6) and battery life was not as good. So I downloaded the original firmware, and now KIES doesn't recognize it. So I tried this method and it only says "ATL" on it, and then... Oh shucks! Here's a screen shot.
I downloaded it from sammobile.com and it says
I9100BUKE5 ## EXT4.PIT 2.3.3 2011 May DOWNLOAD
CSC is blank. But that's the version I had, and also:
http://hotfile.com/dl/120766439/6afee0e/I9100_VDF_I9100BUKE5.rar.html
That's my carrier. But the CSC on my phone says ATL. I don't know what this means, but now KIES won't recognize its version anymore .... Any ideas?
Update: Vodafone Spain is ATL! OK... So it reads it fine, but .... why can't KIES recognize the firmware?
Thanks
Hey everyone...last night I tried messing around with some Samsung official ROMs and some really weird things happened...:
I tried a Android 2.3.6 ROM (from a Samsung Firmware page) - it kept enabling/disabling my SIM card constantly.
I tried a Europe (general Europe I guess), it kept restarting my phone on start-up (boot loop).
I installed back my Vodafone (Spain) 2.3.5 ROM but now Samsung Keys says this device cant be updated trough it! (before I started messing around with it, it used to say "no new updates found").
Originally my idea was to have a Samsung stock ROM that is not carrier-based (Europe region though of course).
But now that I'm having a "white circle in the lower-left of the screen" problem I also need to keep my Vodafone ROM installed.
Any idea how to fix the "cant update trough Kies" problem? =/
Thanks in advance.
P.S. I took a look on the Stock ROMs posted here on XNA (http://forum.xda-developers.com/showthread.php?t=1075278)...any recommendation for a generic Europe ROM?
Anyone?
I'd like to know this too. Im on Vodaphone UK and after flashing the carrier branded firmware from these forums (BUKJ3) the same as i had out of the box i can no longer update with Kies.
Goooober said:
I'd like to know this too. Im on Vodaphone UK and after flashing the carrier branded firmware from these forums (BUKJ3) the same as i had out of the box i can no longer update with Kies.
Click to expand...
Click to collapse
KIES is fussy and often fails to recognize flashed firmware .
Codes don't match on KIES server any firmware is why .
Search for the CHECK FUS post
jje
JJEgan said:
KIES is fussy and often fails to recognize flashed firmware .
Codes don't match on KIES server any firmware is why .
Search for the CHECK FUS post
jje
Click to expand...
Click to collapse
Thanks for the info.
I suppose there's no way to actually fix the issue so Kies can still be used? =/
CrisR82 said:
Thanks for the info.
I suppose there's no way to actually fix the issue so Kies can still be used? =/
Click to expand...
Click to collapse
I would remove kies and delete all kies registry info and then reinstall .
jje
Goooober said:
I'd like to know this too. Im on Vodaphone UK and after flashing the carrier branded firmware from these forums (BUKJ3) the same as i had out of the box i can no longer update with Kies.
Click to expand...
Click to collapse
I've managed to do it in end. Here's what I did:
Go here: http://fus.nanzen.se/ and download version 2.1 of the PC program.
Use the PC program to get the firmware for your device/carrier.
Use Odin to install the firmware and then enter recovery mode (Up-Volume key + Home key + Power key while turning on) and format your Data.
That solved the problem for me and now Kies allows me to update the device again like before. ^_^
JJEgan said:
I would remove kies and delete all kies registry info and then reinstall .
jje
Click to expand...
Click to collapse
3 words for you: you are awesome!
Thanks for helping me with the Kies problem! All you suggested worked just fine!
hi i recently bought a second hand s2 which i was very happy with. then i learnt that ics was out and decided to update it.
when i tried to update it using the phone it seems to update until it rebooted and an error message flashed across saying can't update.
kies says i cant update it and ive tried an app to see if it was rooted which came back saying it wasn't
my phone info:
pda: i9100xwkf3
phone i9100xxke4
csc: i9100xeukd1
running gingerbread 2.3.3
anyone have any idea or even how i could update it thanks
1)do u hav enough space on hard drive(eg c drive)on pc..
2)check if the product code is same if not flash stock rom
3)facrtory wipe and chech if ur clear on aboue 1)and 2)
thanks for replying
i have tried those
any other ideas
puppymissy said:
thanks for replying
i have tried those
any other ideas
Click to expand...
Click to collapse
well rooting is not a issue or any other kernel r u sure ur csc is same and what exactly kies says ???
Hi, my phone model is GT-I9100 (unlocked)
This is exactly what happens when I try to update...
When I go to Software Update > Check for Update on the phone it says Firmware Update Required... the update will then download, phone will reboot and then there's an error message 'Update Failed try again using Kies".
So, when I connect my phone to Kies I get the message... "Your device does not support Software upgrading via Kies" And when I right click on my device name under 'Connected Devices' the 'Firmware Upgrade' option is greyed out (see pic below)
I've tried removing my sim card and memory card before reconnecting to Kies. I've done factory reset many times... I've uninstalled / reinstalled Kies many times... also on different computers not sure what else I can do now?
puppymissy said:
Hi, my phone model is GT-I9100 (unlocked)
This is exactly what happens when I try to update...
When I go to Software Update > Check for Update on the phone it says Firmware Update Required... the update will then download, phone will reboot and then there's an error message 'Update Failed try again using Kies".
So, when I connect my phone to Kies I get the message... "Your device does not support Software upgrading via Kies" And when I right click on my device name under 'Connected Devices' the 'Firmware Upgrade' option is greyed out (see pic below)
I've tried removing my sim card and memory card before reconnecting to Kies. I've done factory reset many times... I've uninstalled / reinstalled Kies many times... also on different computers not sure what else I can do now?
Click to expand...
Click to collapse
That is (XWKF3) an unbranded firmware with a UK CSC (XEUKD1) you currently have installed. Are you in the UK?
Many thanks for taking the time to help... I've spent hours on the net looking into this but just cant solve the problem
Here are some screenshots of my phone details:
ctomgee said:
That is (XWKF3) an unbranded firmware with a UK CSC (XEUKD1) you currently have installed. Are you in the UK?
Click to expand...
Click to collapse
Hi, yes I'm in the UK... the phone is unlocked to any network, appreciate the reply thanks
may b its some defect , thts y i don preffer buying 2nd hand an the seller could hav updated it to ics ,so y dint he i gess????? but try flashing 2.3.3 again an try and u need atleast 30gb i think for a proper update ,but u say tht is no issue..so once jus flash stock 2.3.3.
rocky23 said:
may b its some defect , thts y i don preffer buying 2nd hand an the seller could hav updated it to ics ,so y dint he i gess????? but try flashing 2.3.3 again an try and u need atleast 30gb i think for a proper update ,but u say tht is no issue..so once jus flash stock 2.3.3.
Click to expand...
Click to collapse
It probably is a defect with the phone. I think I'll take it to a phone repair shop and see if they can flash it for me. Thanks
puppymissy said:
It probably is a defect with the phone. I think I'll take it to a phone repair shop and see if they can flash it for me. Thanks
Click to expand...
Click to collapse
well u can try flashing ics by odin..or try flashing gb once again and c wat kies says
Same with me when i try to update my cell through Kies it says your cell wont able to upgreade through kies???
I am running stock gingerbread 2.3.6 ( Firmware updated by service center)
PDA:O9100XWKL1
PHONE:I9100DDKE4
CSC:I9100ODDKF3
BUILD INFO : TUE DEC 13 14:39:43 CET 2011.
BASEBAND VERSION:I9100DDKE4
KERNEL VERSION:[email protected]#2
BUILD NUMBER:GINGERBREAD.XWKL1
WHAT I NEED TO DO TO UPDATE THROUGH KIES??