[Q] New version of Kies doesnt recognize official firmware - Galaxy S II Q&A, Help & Troubleshooting

Hi everyone. Today i updated new version of Kies 2.0.3.1182_152. I tried several official firmwares, but Kies says 'S/W in your phone is not the official version. Unofficial version cannot be updated... Does anyone know what to do?

Yes, flash the official firmware and hard reset the device

Intratech said:
Yes, flash the official firmware and hard reset the device
Click to expand...
Click to collapse
I have done it several times, on every official firmwares...Not helped...

roymustafa said:
I have done it several times, on every official firmwares...Not helped...
Click to expand...
Click to collapse
maybe you forgot to set the proper country code (csc) in the dialer type *#272*your imei# then choose the country you got the phone in. take note you must use your original country's firmware.
Sent from my GT-I9100 using xda premium

roymustafa said:
I have done it several times, on every official firmwares...Not helped...
Click to expand...
Click to collapse
HARD RESET not factory reset. *2767*3855#

Please use the Q&A Forum for questions Thanks
Moving to Q&A

Intratech said:
HARD RESET not factory reset. *2767*3855#
Click to expand...
Click to collapse
I have always been curious about this. What is the difference of hard reset from factory reset? I always assumed both are the same.
Sent from my SK17i using xda premium

Latest Kies Shows this error
I have Latest Kies Installed ,
Its Shows up error message when i connect my SGS 2.
But works perfectly on My SGS1.
I have 100% stock firmware. checked the settings all are perfect.
I even hard resetted the phone... No use same issue.
please help me
Check the Link
http://imageshack.us/photo/my-images/651/kieserror.jpg

The only help that can be given is the following .
One use an older version if this one has a flaw ,
Two complain to Samsung .
jje

JJEgan said:
The only help that can be given is the following .
One use an older version if this one has a flaw ,
Two complain to Samsung .
jje
Click to expand...
Click to collapse
But I think on Android devices, in most cases fault is not belong to Samsung, but to Google (Android Dev Team)...For example..I still have a wifi problem...Even in Service Center it couldnt be solved..They dont know what is the problem...I thought i am the only one that have wifi problem but not, look at this...http://code.google.com/p/android/issues/detail?id=1386#makechanges...From here is known that most problems is Android faults...
(My Wi-Fi problem is..in this days i have noticed a problem with my Samsung Galaxy S II.
Sometimes I have the gsII connected to my router but internet connection doesn't work.
I'll try to explain better what i mean... I start wifi on my gsII and use internet connection without problem. Then I set the phone in standby mode leaving wifi on. When after a while i want to use internet connection, it doesn't work. The telephone is still connected to my router but i can't use internet on the phone.
The only way to make internet connection work is to disable wifi e then reactivate it.
This is really frustrating....
I've got the telephone from three months but only now I'm noticing this problem because first I used to disable the wifi and activate it only when i need it.)

Intratech said:
HARD RESET not factory reset. *2767*3855#
Click to expand...
Click to collapse
i have done Hard Reset...Still not solved..

lvvine said:
I have Latest Kies Installed ,
Its Shows up error message when i connect my SGS 2.
But works perfectly on My SGS1.
I have 100% stock firmware. checked the settings all are perfect.
I even hard resetted the phone... No use same issue.
please help me
Check the Link
http://imageshack.us/photo/my-images/651/kieserror.jpg
Click to expand...
Click to collapse
Unchek the USB Debug ( Menu->Settings->Applications->Development ) mode and try again. This will solve the Kies error message.

solve my problem
prinzhernan said:
maybe you forgot to set the proper country code (csc) in the dialer type *#272*your imei# then choose the country you got the phone in. take note you must use your original country's firmware.
Sent from my GT-I9100 using xda premium
Click to expand...
Click to collapse
Thanks for advice. I have the problem until I have change the sale code. Now everything seems to be ok. Thank you very much!!!

Panayiotis said:
Thanks for advice. I have the problem until I have change the sale code. Now everything seems to be ok. Thank you very much!!!
Click to expand...
Click to collapse
You're welcome. Glad to help. Enjoy!
Sent from my GT-I9100 using xda premium

Hey guys! I am having this same issue. I got an update from Vodafone Spain and it gave me many errors, (2.3.6) and battery life was not as good. So I downloaded the original firmware, and now KIES doesn't recognize it. So I tried this method and it only says "ATL" on it, and then... Oh shucks! Here's a screen shot.
I downloaded it from sammobile.com and it says
I9100BUKE5 ## EXT4.PIT 2.3.3 2011 May DOWNLOAD
CSC is blank. But that's the version I had, and also:
http://hotfile.com/dl/120766439/6afee0e/I9100_VDF_I9100BUKE5.rar.html
That's my carrier. But the CSC on my phone says ATL. I don't know what this means, but now KIES won't recognize its version anymore .... Any ideas?
Update: Vodafone Spain is ATL! OK... So it reads it fine, but .... why can't KIES recognize the firmware?
Thanks

Related

[Q] Firmware upgrade disabled in Kies

hello,
When I looked into Kies today, I see that the "Firmware upgrade" option is disabled.
My phone is a unbranded and i have not installed any custom firmware or root
Any idea why this is disabled?
I could not get the answers in forum nor in google (used search already)
thank you
I had a few times. Rebooted the PC and restarted the phone, then start Kies and connect the phone normally fixes it.
Does Kies see your phone ???
jje
JJEgan said:
Does Kies see your phone ???
jje
Click to expand...
Click to collapse
Yes i see my phone on Kies and able to Sync but unfortunately the firmware upgrade option is disabled.
any tips? like i said, its an unbranded phone
Reboot PC and Phone .
Remove and reinstall latest Kies .
jje
JJEgan said:
Reboot PC and Phone .
Remove and reinstall latest Kies .
jje
Click to expand...
Click to collapse
Tried and no use :-(
galaxyII said:
Tried and no use :-(
Click to expand...
Click to collapse
Product code etc of phone .
jje
Product Code: GT-I9100LKADBT (From RegEdit)
PDA: I9100XWKE2
Phone: I9100XXKDJ
CSC: I9100OXXKE2
Baseband: I9100XXKDJ
KE7 is on server for that product code .
No idea why your firmware is greyed out .
jje
JJEgan said:
KE7 is on server for that product code .
No idea why your firmware is greyed out .
jje
Click to expand...
Click to collapse
I have the same product code and the option isn't greyed out but it always tells me that the KE2 firmware is the most recent and that there is no new update at the moment. There doesn't seem to be a button the MAKE it search. My Kies version is the most recent, too (something.99 at the end).
d3l1 said:
I have the same product code and the option isn't greyed out but it always tells me that the KE2 firmware is the most recent and that there is no new update at the moment. There doesn't seem to be a button the MAKE it search. My Kies version is the most recent, too (something.99 at the end).
Click to expand...
Click to collapse
As it says you have the latest firmware for your product code .
jje
tried reinstalling / rebooting both pc and mobile but still its grayed out. The stock firmware sucks battery like anything. Want to know if Samsung has given any update.
Yes I can flash many ROMS available But they are too confusing. I dont want to update my mobile CSC or anything so I dont void the warranty
Any suggestions on easy way of updating?
That's true official firmware are providing too old versions with battery issues. Since, kf2 modem version, I can use my phone all a day and if I pay attention of data usage (3G / edge mainly) I can use my phone during the whole week end without charge battery again. This is why I recommand to switch to custom rom and to buy USB jib to reset Odin flash counter and to help you in case of brick...
Why the hell they don't release the newer firmware versions on KIES!?
I'm also still stuck on the KE2!
Samsung have released its the phone providers that have not updated to Kies ,Their choice .
jje
JJEgan said:
Samsung have released its the phone providers that have not updated to Kies ,Their choice .
jje
Click to expand...
Click to collapse
Mine is a unlock version, sent from Germany!
gaiex said:
Mine is a unlock version, sent from Germany!
Click to expand...
Click to collapse
Same here. Mine is also an unlocked version bought in Germany
The battery life is what is really bothering me
Hi Guys,
Yesterday, I bought my phone. DO we really need to connect to PC via Skies to upgrade the phone firmware? Cannt we do over the air using software update option? I can see software update option in phone under Menu and you need to specify your samsung account details as well.
Any idea...
galaxyII said:
hello,
When I looked into Kies today, I see that the "Firmware upgrade" option is disabled.
My phone is a unbranded and i have not installed any custom firmware or root
Any idea why this is disabled?
I could not get the answers in forum nor in google (used search already)
thank you
Click to expand...
Click to collapse
This usually happens when you're not online or for some reasons Kies cannot connect to Samsung's servers.
This also happens under Windows 8, regardless whether online or offline - I'm still investigating this.

[Q] Problems after Odin flash [with stock ROM]

Hey everyone...last night I tried messing around with some Samsung official ROMs and some really weird things happened...:
I tried a Android 2.3.6 ROM (from a Samsung Firmware page) - it kept enabling/disabling my SIM card constantly.
I tried a Europe (general Europe I guess), it kept restarting my phone on start-up (boot loop).
I installed back my Vodafone (Spain) 2.3.5 ROM but now Samsung Keys says this device cant be updated trough it! (before I started messing around with it, it used to say "no new updates found").
Originally my idea was to have a Samsung stock ROM that is not carrier-based (Europe region though of course).
But now that I'm having a "white circle in the lower-left of the screen" problem I also need to keep my Vodafone ROM installed.
Any idea how to fix the "cant update trough Kies" problem? =/
Thanks in advance.
P.S. I took a look on the Stock ROMs posted here on XNA (http://forum.xda-developers.com/showthread.php?t=1075278)...any recommendation for a generic Europe ROM?
Anyone?
I'd like to know this too. Im on Vodaphone UK and after flashing the carrier branded firmware from these forums (BUKJ3) the same as i had out of the box i can no longer update with Kies.
Goooober said:
I'd like to know this too. Im on Vodaphone UK and after flashing the carrier branded firmware from these forums (BUKJ3) the same as i had out of the box i can no longer update with Kies.
Click to expand...
Click to collapse
KIES is fussy and often fails to recognize flashed firmware .
Codes don't match on KIES server any firmware is why .
Search for the CHECK FUS post
jje
JJEgan said:
KIES is fussy and often fails to recognize flashed firmware .
Codes don't match on KIES server any firmware is why .
Search for the CHECK FUS post
jje
Click to expand...
Click to collapse
Thanks for the info.
I suppose there's no way to actually fix the issue so Kies can still be used? =/
CrisR82 said:
Thanks for the info.
I suppose there's no way to actually fix the issue so Kies can still be used? =/
Click to expand...
Click to collapse
I would remove kies and delete all kies registry info and then reinstall .
jje
Goooober said:
I'd like to know this too. Im on Vodaphone UK and after flashing the carrier branded firmware from these forums (BUKJ3) the same as i had out of the box i can no longer update with Kies.
Click to expand...
Click to collapse
I've managed to do it in end. Here's what I did:
Go here: http://fus.nanzen.se/ and download version 2.1 of the PC program.
Use the PC program to get the firmware for your device/carrier.
Use Odin to install the firmware and then enter recovery mode (Up-Volume key + Home key + Power key while turning on) and format your Data.
That solved the problem for me and now Kies allows me to update the device again like before. ^_^
JJEgan said:
I would remove kies and delete all kies registry info and then reinstall .
jje
Click to expand...
Click to collapse
3 words for you: you are awesome!
Thanks for helping me with the Kies problem! All you suggested worked just fine!

[Q] [help] samsung s2 wont update

hi i recently bought a second hand s2 which i was very happy with. then i learnt that ics was out and decided to update it.
when i tried to update it using the phone it seems to update until it rebooted and an error message flashed across saying can't update.
kies says i cant update it and ive tried an app to see if it was rooted which came back saying it wasn't
my phone info:
pda: i9100xwkf3
phone i9100xxke4
csc: i9100xeukd1
running gingerbread 2.3.3
anyone have any idea or even how i could update it thanks
1)do u hav enough space on hard drive(eg c drive)on pc..
2)check if the product code is same if not flash stock rom
3)facrtory wipe and chech if ur clear on aboue 1)and 2)
thanks for replying
i have tried those
any other ideas
puppymissy said:
thanks for replying
i have tried those
any other ideas
Click to expand...
Click to collapse
well rooting is not a issue or any other kernel r u sure ur csc is same and what exactly kies says ???
Hi, my phone model is GT-I9100 (unlocked)
This is exactly what happens when I try to update...
When I go to Software Update > Check for Update on the phone it says Firmware Update Required... the update will then download, phone will reboot and then there's an error message 'Update Failed try again using Kies".
So, when I connect my phone to Kies I get the message... "Your device does not support Software upgrading via Kies" And when I right click on my device name under 'Connected Devices' the 'Firmware Upgrade' option is greyed out (see pic below)
I've tried removing my sim card and memory card before reconnecting to Kies. I've done factory reset many times... I've uninstalled / reinstalled Kies many times... also on different computers not sure what else I can do now?
puppymissy said:
Hi, my phone model is GT-I9100 (unlocked)
This is exactly what happens when I try to update...
When I go to Software Update > Check for Update on the phone it says Firmware Update Required... the update will then download, phone will reboot and then there's an error message 'Update Failed try again using Kies".
So, when I connect my phone to Kies I get the message... "Your device does not support Software upgrading via Kies" And when I right click on my device name under 'Connected Devices' the 'Firmware Upgrade' option is greyed out (see pic below)
I've tried removing my sim card and memory card before reconnecting to Kies. I've done factory reset many times... I've uninstalled / reinstalled Kies many times... also on different computers not sure what else I can do now?
Click to expand...
Click to collapse
That is (XWKF3) an unbranded firmware with a UK CSC (XEUKD1) you currently have installed. Are you in the UK?
Many thanks for taking the time to help... I've spent hours on the net looking into this but just cant solve the problem
Here are some screenshots of my phone details:
ctomgee said:
That is (XWKF3) an unbranded firmware with a UK CSC (XEUKD1) you currently have installed. Are you in the UK?
Click to expand...
Click to collapse
Hi, yes I'm in the UK... the phone is unlocked to any network, appreciate the reply thanks
may b its some defect , thts y i don preffer buying 2nd hand an the seller could hav updated it to ics ,so y dint he i gess????? but try flashing 2.3.3 again an try and u need atleast 30gb i think for a proper update ,but u say tht is no issue..so once jus flash stock 2.3.3.
rocky23 said:
may b its some defect , thts y i don preffer buying 2nd hand an the seller could hav updated it to ics ,so y dint he i gess????? but try flashing 2.3.3 again an try and u need atleast 30gb i think for a proper update ,but u say tht is no issue..so once jus flash stock 2.3.3.
Click to expand...
Click to collapse
It probably is a defect with the phone. I think I'll take it to a phone repair shop and see if they can flash it for me. Thanks
puppymissy said:
It probably is a defect with the phone. I think I'll take it to a phone repair shop and see if they can flash it for me. Thanks
Click to expand...
Click to collapse
well u can try flashing ics by odin..or try flashing gb once again and c wat kies says
Same with me when i try to update my cell through Kies it says your cell wont able to upgreade through kies???
I am running stock gingerbread 2.3.6 ( Firmware updated by service center)
PDA:O9100XWKL1
PHONE:I9100DDKE4
CSC:I9100ODDKF3
BUILD INFO : TUE DEC 13 14:39:43 CET 2011.
BASEBAND VERSION:I9100DDKE4
KERNEL VERSION:[email protected]#2
BUILD NUMBER:GINGERBREAD.XWKL1
WHAT I NEED TO DO TO UPDATE THROUGH KIES??

[Q] Does anybody know the Flash Firmware for o2 united kingdom?? My phone is dead

My Galaxy SIII is dead.. 4 weeks ago It randomly went to the Splash screen about 5 minutes after me using it, for some unknown reason and hasnt worked since, the eBay app kept crashing a few days before and then i updated the app, the next day my phone broke?!?!..
Phone is about 4months old and the screen has a small crack at the bottom (did this a week after i got it and doesn't affect phone) i sent my phone off for repairs but o2 sent it back and said warranty is void because the screen is broke.. So they won't touch it.
I have no knowledge of flash and firmware however after doing a bit of research this last week i've downloaded Odin3 but no flash/firmware to go with!
The phone no longer powers on, it used to just go to the splash screen but freeze, now it wont even do that.
I can open download mode, but when i plug my phone into my laptop although it makes the connection sound, Kie's can't connect it will only attempt to connect (& fail) when it's in download mode too.. I've re-downloaded the samsung usb drivers, but no joy.
When i charge it, the battery loading symbol comes up but again it freezes at this?
I've tried recovery mode but it will only load the splash screen, then thats it, it freezes on that...
Any ideas? Does anyone know the o2 united kingdom flash firmware?
jadeswanny said:
My Galaxy SIII is dead.. 4 weeks ago It randomly went to the Splash screen about 5 minutes after me using it, for some unknown reason and hasnt worked since, the eBay app kept crashing a few days before and then i updated the app, the next day my phone broke?!?!..
Phone is about 4months old and the screen has a small crack at the bottom (did this a week after i got it and doesn't affect phone) i sent my phone off for repairs but o2 sent it back and said warranty is void because the screen is broke.. So they won't touch it.
I have no knowledge of flash and firmware however after doing a bit of research this last week i've downloaded Odin3 but no flash/firmware to go with!
The phone no longer powers on, it used to just go to the splash screen but freeze, now it wont even do that.
I can open download mode, but when i plug my phone into my laptop although it makes the connection sound, Kie's can't connect it will only attempt to connect (& fail) when it's in download mode too.. I've re-downloaded the samsung usb drivers, but no joy.
When i charge it, the battery loading symbol comes up but again it freezes at this?
I've tried recovery mode but it will only load the splash screen, then thats it, it freezes on that...
Any ideas? Does anyone know the o2 united kingdom flash firmware?
Click to expand...
Click to collapse
If you can get into download mode make sure to turn off kies, also check the task manager, as it does not play well with odin, or just uninstall kies as odin its better anyway. You can find all firmware on sammobile.com, give it a try.
Sent from my GT-I9300 using xda app-developers app
chrismast said:
If you can get into download mode make sure to turn off kies, also check the task manager, as it does not play well with odin, or just uninstall kies as odin its better anyway. You can find all firmware on sammobile.com, give it a try.
Sent from my GT-I9300 using xda app-developers app
Click to expand...
Click to collapse
Thanks for the reply..
I've tried looking on sammobile but no idea how to find the right software i'm looking for.. I don't know how to use the sight, when i've connected to Odin3, my phone is connecting to it (download mode only) so assuming it means i still have hope? I have made sure that kies is completely disconnected before hand as i've read about that before,
jadeswanny said:
Thanks for the reply..
I've tried looking on sammobile but no idea how to find the right software i'm looking for.. I don't know how to use the sight, when i've connected to Odin3, my phone is connecting to it (download mode only) so assuming it means i still have hope? I have made sure that kies is completely disconnected before hand as i've read about that before,
Click to expand...
Click to collapse
On sammobile.com go to firmware and there you got several filters that you can use to see for instance all UK o2 firmwares.
Here you go: http://www.sammobile.com/firmware/?page=3&model=GT-I9300&pcode=O2U&os=1&type=1#firmware
Sent from my GT-I9300 using xda app-developers app
Sorry didn't see the link you posted! Thank you for that
jadeswanny said:
Do you possibly have the link if you search it for me? I'm having no luck, the filter isn't even suggesting uk, i just can't find it anywhere
Click to expand...
Click to collapse
I posted you the link above...
Sent from my GT-I9300 using xda app-developers app
chrismast said:
I posted you the link above...
Sent from my GT-I9300 using xda app-developers app
Click to expand...
Click to collapse
Yes sorry i seen that after i commented.. I edited the post straight after.. thank you, much appreciated
jadeswanny said:
Yes sorry i seen that after i commented.. I edited the post straight after.. thank you, much appreciated
Click to expand...
Click to collapse
Take care not to use the unofficial one (red triangle). Hope it will work for you, good luck!
Sent from my GT-I9300 using xda app-developers app
Simple method is to use CHECKFUS asnd download the O2 firmware and flash via Odin .
jje
JJEgan said:
Simple method is to use CHECKFUS asnd download the O2 firmware and flash via Odin .
jje
Click to expand...
Click to collapse
Thank you for reply.. I've downloaded the o2 firmware and flash and did it step by step via odin with someone talking me through it, but it failed.. The guy who helped me is a dev for verizon and he said that because that wasn't working, my phone is completely bust & i need a new one...

I Soft Bricked My Phone

I'm not sure my s3 bricked or not, yesterday i try to flash a new firmware MC3. But it was fail after, i was trying to flash older firmwares but it didn't work either. I can't turn on s3, it's also said "Please connect with KIES for recovery", i plugged it to computer but it doesn't seem connect with my computer. Please help, thanks so much.
hoangtung619 said:
I'm not sure my s3 bricked or not, yesterday i try to flash a new firmware MC3. But it was fail after, i was trying to flash older firmwares but it didn't work either. I can't turn on s3, it's also said "Please connect with KIES for recovery", i plugged it to computer but it doesn't seem connect with my computer. Please help, thanks so much.
Click to expand...
Click to collapse
Make sure you put your phone in download mode, and also Samsung USB Drivers installed on your PC. Try other USB cable if it did'nt work. Redownload the firmware, maybe it is a corrupted file
If you can boot into recovery then format data and cache, that might make the phone bootable again. If that doesn't help then boot into download mode as above and flash the correct stock rom via odin.
If it won't boot into download then you have a hard brick, service centre repair required.
fanbogo said:
Does anyone know how to run triangle away on SGS 3 without downloading additional data? The point is that I bricked my device, somehow lost IMEI and put phone into factory mode, wifi doesn't work, the same goes for mobile networking. I'd like to give it back to where I bought it from but in Odin mode you can see that the custom binary download is yes (10 counts). In other words I'd appreciate it if you told me what to do to return the device and get it fixed or replaced. Thank you.
Click to expand...
Click to collapse
Have you tried without downloading or used some other wifi .
Please stop hijacking other threads all the time .
jje
JJEgan said:
Have you tried without downloading or used some other wifi .
Please stop hijacking other threads all the time .
jje
Click to expand...
Click to collapse
sorry mate, I'm desperate. It can't be done without mobile networking or wi-fi because it claims it needs some additional data.
fanbogo said:
sorry mate, I'm desperate. It can't be done without mobile networking or wi-fi because it claims it needs some additional data.
Click to expand...
Click to collapse
Do not spam the forums, I have deleted your posts. Did it ever cross your mind that the best way to get an answer would be to create your own thread in the Q&A forum and give as much detail in there as you can? If it didn't cross your mind then I would suggest doing it.

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