hi i recently bought a second hand s2 which i was very happy with. then i learnt that ics was out and decided to update it.
when i tried to update it using the phone it seems to update until it rebooted and an error message flashed across saying can't update.
kies says i cant update it and ive tried an app to see if it was rooted which came back saying it wasn't
my phone info:
pda: i9100xwkf3
phone i9100xxke4
csc: i9100xeukd1
running gingerbread 2.3.3
anyone have any idea or even how i could update it thanks
1)do u hav enough space on hard drive(eg c drive)on pc..
2)check if the product code is same if not flash stock rom
3)facrtory wipe and chech if ur clear on aboue 1)and 2)
thanks for replying
i have tried those
any other ideas
puppymissy said:
thanks for replying
i have tried those
any other ideas
Click to expand...
Click to collapse
well rooting is not a issue or any other kernel r u sure ur csc is same and what exactly kies says ???
Hi, my phone model is GT-I9100 (unlocked)
This is exactly what happens when I try to update...
When I go to Software Update > Check for Update on the phone it says Firmware Update Required... the update will then download, phone will reboot and then there's an error message 'Update Failed try again using Kies".
So, when I connect my phone to Kies I get the message... "Your device does not support Software upgrading via Kies" And when I right click on my device name under 'Connected Devices' the 'Firmware Upgrade' option is greyed out (see pic below)
I've tried removing my sim card and memory card before reconnecting to Kies. I've done factory reset many times... I've uninstalled / reinstalled Kies many times... also on different computers not sure what else I can do now?
puppymissy said:
Hi, my phone model is GT-I9100 (unlocked)
This is exactly what happens when I try to update...
When I go to Software Update > Check for Update on the phone it says Firmware Update Required... the update will then download, phone will reboot and then there's an error message 'Update Failed try again using Kies".
So, when I connect my phone to Kies I get the message... "Your device does not support Software upgrading via Kies" And when I right click on my device name under 'Connected Devices' the 'Firmware Upgrade' option is greyed out (see pic below)
I've tried removing my sim card and memory card before reconnecting to Kies. I've done factory reset many times... I've uninstalled / reinstalled Kies many times... also on different computers not sure what else I can do now?
Click to expand...
Click to collapse
That is (XWKF3) an unbranded firmware with a UK CSC (XEUKD1) you currently have installed. Are you in the UK?
Many thanks for taking the time to help... I've spent hours on the net looking into this but just cant solve the problem
Here are some screenshots of my phone details:
ctomgee said:
That is (XWKF3) an unbranded firmware with a UK CSC (XEUKD1) you currently have installed. Are you in the UK?
Click to expand...
Click to collapse
Hi, yes I'm in the UK... the phone is unlocked to any network, appreciate the reply thanks
may b its some defect , thts y i don preffer buying 2nd hand an the seller could hav updated it to ics ,so y dint he i gess????? but try flashing 2.3.3 again an try and u need atleast 30gb i think for a proper update ,but u say tht is no issue..so once jus flash stock 2.3.3.
rocky23 said:
may b its some defect , thts y i don preffer buying 2nd hand an the seller could hav updated it to ics ,so y dint he i gess????? but try flashing 2.3.3 again an try and u need atleast 30gb i think for a proper update ,but u say tht is no issue..so once jus flash stock 2.3.3.
Click to expand...
Click to collapse
It probably is a defect with the phone. I think I'll take it to a phone repair shop and see if they can flash it for me. Thanks
puppymissy said:
It probably is a defect with the phone. I think I'll take it to a phone repair shop and see if they can flash it for me. Thanks
Click to expand...
Click to collapse
well u can try flashing ics by odin..or try flashing gb once again and c wat kies says
Same with me when i try to update my cell through Kies it says your cell wont able to upgreade through kies???
I am running stock gingerbread 2.3.6 ( Firmware updated by service center)
PDA:O9100XWKL1
PHONE:I9100DDKE4
CSC:I9100ODDKF3
BUILD INFO : TUE DEC 13 14:39:43 CET 2011.
BASEBAND VERSION:I9100DDKE4
KERNEL VERSION:[email protected]#2
BUILD NUMBER:GINGERBREAD.XWKL1
WHAT I NEED TO DO TO UPDATE THROUGH KIES??
Related
hello,
When I looked into Kies today, I see that the "Firmware upgrade" option is disabled.
My phone is a unbranded and i have not installed any custom firmware or root
Any idea why this is disabled?
I could not get the answers in forum nor in google (used search already)
thank you
I had a few times. Rebooted the PC and restarted the phone, then start Kies and connect the phone normally fixes it.
Does Kies see your phone ???
jje
JJEgan said:
Does Kies see your phone ???
jje
Click to expand...
Click to collapse
Yes i see my phone on Kies and able to Sync but unfortunately the firmware upgrade option is disabled.
any tips? like i said, its an unbranded phone
Reboot PC and Phone .
Remove and reinstall latest Kies .
jje
JJEgan said:
Reboot PC and Phone .
Remove and reinstall latest Kies .
jje
Click to expand...
Click to collapse
Tried and no use :-(
galaxyII said:
Tried and no use :-(
Click to expand...
Click to collapse
Product code etc of phone .
jje
Product Code: GT-I9100LKADBT (From RegEdit)
PDA: I9100XWKE2
Phone: I9100XXKDJ
CSC: I9100OXXKE2
Baseband: I9100XXKDJ
KE7 is on server for that product code .
No idea why your firmware is greyed out .
jje
JJEgan said:
KE7 is on server for that product code .
No idea why your firmware is greyed out .
jje
Click to expand...
Click to collapse
I have the same product code and the option isn't greyed out but it always tells me that the KE2 firmware is the most recent and that there is no new update at the moment. There doesn't seem to be a button the MAKE it search. My Kies version is the most recent, too (something.99 at the end).
d3l1 said:
I have the same product code and the option isn't greyed out but it always tells me that the KE2 firmware is the most recent and that there is no new update at the moment. There doesn't seem to be a button the MAKE it search. My Kies version is the most recent, too (something.99 at the end).
Click to expand...
Click to collapse
As it says you have the latest firmware for your product code .
jje
tried reinstalling / rebooting both pc and mobile but still its grayed out. The stock firmware sucks battery like anything. Want to know if Samsung has given any update.
Yes I can flash many ROMS available But they are too confusing. I dont want to update my mobile CSC or anything so I dont void the warranty
Any suggestions on easy way of updating?
That's true official firmware are providing too old versions with battery issues. Since, kf2 modem version, I can use my phone all a day and if I pay attention of data usage (3G / edge mainly) I can use my phone during the whole week end without charge battery again. This is why I recommand to switch to custom rom and to buy USB jib to reset Odin flash counter and to help you in case of brick...
Why the hell they don't release the newer firmware versions on KIES!?
I'm also still stuck on the KE2!
Samsung have released its the phone providers that have not updated to Kies ,Their choice .
jje
JJEgan said:
Samsung have released its the phone providers that have not updated to Kies ,Their choice .
jje
Click to expand...
Click to collapse
Mine is a unlock version, sent from Germany!
gaiex said:
Mine is a unlock version, sent from Germany!
Click to expand...
Click to collapse
Same here. Mine is also an unlocked version bought in Germany
The battery life is what is really bothering me
Hi Guys,
Yesterday, I bought my phone. DO we really need to connect to PC via Skies to upgrade the phone firmware? Cannt we do over the air using software update option? I can see software update option in phone under Menu and you need to specify your samsung account details as well.
Any idea...
galaxyII said:
hello,
When I looked into Kies today, I see that the "Firmware upgrade" option is disabled.
My phone is a unbranded and i have not installed any custom firmware or root
Any idea why this is disabled?
I could not get the answers in forum nor in google (used search already)
thank you
Click to expand...
Click to collapse
This usually happens when you're not online or for some reasons Kies cannot connect to Samsung's servers.
This also happens under Windows 8, regardless whether online or offline - I'm still investigating this.
Hi,
Last week i got my Galaxy S2 and am really obsessed with the performance and beauty of her.
Today i installed lastest version of Kies and when i connected my phone thru USB, it said that new version of firmware is available (KF3).
I clicked OK to upgrade the firmware and it showed downloading firmware and after some time it said that "Failed to convert to upgrade mode" and i tried upgrading my firmware for 5-6 times but no luck..
Any one here know how to update the firmware to KF3 (INDIAN version)
Turn OFF AV and Firewall .
jje
thanks mate...but i tried but no luck....
Try resetting your phone to factory settings.Sometimes there are certain apps which interrupt the upgrade procedure. Needless to say, Do backup all your data and apps
better you would use odin to flash a rom.
Make sure you installed KIES in administrator mode.
Somehow i followed the steps given by you guys and able to successfully download the firmware. but after some time Kies showed some error in unknown language ( i think its korean) with only OK button (dont have a screen shot though).....now my phone was showing a little android guy with "Downloading....do not turn off target".....i waited for nearly 1.5 hrs and nothing happend...then i searched in net, there it asked me to power off the phone and switchng it on again.....
it came back online as usual and when i cheked the version it was still showing my old one.....any idea what went wrong? and what the heck is that error message, written like a chopstick house......
Solved
i had faced similar isssues while trying to upgrade for last 2 days.
it worked today - all i did was start Kies in Administrator mode.
kies didnt download the firmware again - it took it from previous downloads and did the upgrade.
try it out!
rb69 said:
Solved
i had faced similar isssues while trying to upgrade for last 2 days.
it worked today - all i did was start Kies in Administrator mode.
kies didnt download the firmware again - it took it from previous downloads and did the upgrade.
try it out!
Click to expand...
Click to collapse
I have been trying to download the new firmware since last 3 days, I even reset the phone back to factory setting, also using Kies in Administrator mode but everytime I click on the option of firmware upgrade it does the back up but after that it says "connection to Gt-i9100 lost ".
Any idea why this would be happening ?
Also any noticeable difference after the update ?
abhi021 said:
I have been trying to download the new firmware since last 3 days, I even reset the phone back to factory setting, also using Kies in Administrator mode but everytime I click on the option of firmware upgrade it does the back up but after that it says "connection to Gt-i9100 lost ".
Any idea why this would be happening ?
Also any noticeable difference after the update ?
Click to expand...
Click to collapse
Any solution on this ?
abhi021 said:
I have been trying to download the new firmware since last 3 days, I even reset the phone back to factory setting, also using Kies in Administrator mode but everytime I click on the option of firmware upgrade it does the back up but after that it says "connection to Gt-i9100 lost ".
Any idea why this would be happening ?
Also any noticeable difference after the update ?
Click to expand...
Click to collapse
earlier i did the factory reset (including USB erase) plus re installed USB drivers from Kies menu few times at home but it was not upgrading.
Just reconnected on a different machine (as was trying sitting at work ) it just worked. Yesterday I did face teh same issue at work machine as well.
most likely it looks to me either a USB driver issue and / or admin issues.
Hope it helps.
yet to come across any significant improvement changes. still in the mode of re installation of apps.
I tried everything...did factory reset, ran kies in admin mode etc....but still no luck.....can i use odin to update my firmware? if i update now using odin, can i update the next release of updated firmware with kies?
rb69 said:
Solved
i had faced similar isssues while trying to upgrade for last 2 days.
it worked today - all i did was start Kies in Administrator mode.
kies didnt download the firmware again - it took it from previous downloads and did the upgrade.
try it out!
Click to expand...
Click to collapse
i had the same thing happening to me!
when i updated from ke1 to ke7 , and when i updated from ke7 to kf3>
i hate kies
People seem to regularly have problems with Kies. My biggest one is getting the firmware to download: it often times out more than half-way through, eating up big chunks of my broadband data cap every time.
Odin is usually the most reliable way of doing a firmware update. Make sure you use the USB cable that came with the phone, because people have had problems using other cables (such as ones that come with HTC phones).
If you do a firmware update through Odin, it doesn't necessarily prevent later updates through Kies. The only thing you need to watch is that you're using a Kies-released firmware that's correct for your phone. For example, if you've got an Indian phone (GT-I9100LKAINU), you need to flash the XWKF3/ODDKF3/DDKE4 firmware. This is the latest Kies release for that phone. If you flashed a different firmware, such as the XWKF3/XEUKD1/XXKE7 firmware for European phones, Kies will no longer find updates.
You can use the Check Fus Downloader (v1.2 at fus.nanzen.se) to find the latest firmware for your phone, and to download an Odin-flashable package. This will give you a ZIP file, and inside that is a TAR file. This TAR file is then used by Odin.
SOLVED : [Q] SGS2 - Firmware Upgrade - Failed to Convert to upgrade mode
SOLVED...
used odin and downloaded the latest firmware zip from http://forum.xda-developers.com/showthread.php?t=1075278 ...took only 3 mins to do this work.....
thanks to all for helping me in this....
which firmware did you download~ seems there are lot dif version a/c to country. so not quite sure which one for me..help?
Hello Thr ,
I am in a bit of a problem
I have Kies installed - Version 2.0.1.11053_99
Windows 7
Galaxy S2 - I9100DDKE2 ( PDA:KE8/PHONE:KE2/CSC:KE2(INU)
which i bought from INDIA two weeks back .
Now i am in South Africa when i connect it to Kies here , i am getting a popup which says that a Firmware Update is available.
Latest Firmware Version shown is
PDA:KF3/PHONE:KE4/CSC:KF3(INU)
Now when i start the Upgrade process , it fails to download the Firmware update and shows me the error :
"Error found in the downloaded file.Do you want to try downlaiding again ?"
and if i click YES then the same thing happens again .
I was using this Kies on the same laptop for my Galaxy S(SGS 1) before and never got an issue with it.
This is happening numberous times and i am not sure whether it is due to my phone being from India and that i am trying to upgrade it here in South Africa or
actually something with Samsung South Africa .
Can any one please explain to me what is happening and how do i Fix this now.
P.S.- not going to either use a ROM or Root it myself options ...
Many Thanks
Poor internet connection turn off AV and firewall .
jje
Thanks Will try it tomm,
Strange i never faced this sort of a problem with my Galaxy S ..
U think it has nothing to do with the fact that my phone was bought in India and that i am now in South Africa?
failed to run firmware upgrade unknown error occured
OK so still getting the Error
I have tried to reinstall the Samsung Kies again on my laptop.
"failed to run firmware upgrade unknown error occurred"
see i was facing same pro before i try numbers of time and alt last i succeeded wht i do it sounds pretty odd dont let your windows stay ideal for more then 45 sec it let the download interrupt try tht method u will be able to download the updates best of luck
Can u please elaborate where u were facing this issue and what ur firmware version is .
Also did u buy the phone in India and used it elsewhere or not?
what is happening in my case is that the download keeps failing and everytime i start it again , it goes a little further so in about 5-6 attempts it reaches 100%. and then when it tries to update the device with it , it fails to say that the downloaded file is corrupt or has an error or something like it.
Guyz please help !!!
help please----Galaxy S2 experts..
Guyz do help me please. i have tried reseting my phone and reinstalled kies a number of times now...
nothing seems to be working,,,,and now worse enuf all Kies does it says that the update is available and i click YES and then it just looses connection with the phone and reconnects again and again keeps giving me the update available popup ....what to do?
Looking at how the connection is being made, I'd refute the USB drivers problem and would rather resort to ODIN for FW install. Its fairly easy to use, if you are still able to get into Download/Recovery mode. The help on ODIN is spread all across the forum, let me know if you would still need any help on ODIN part....KIES is usually found to behave irrationally while upgrading firmware.
Thanks for coming to my help.
You see i am a little scared of using ODIN since i only bought this phone a week ago and don't want to mess up the warranty or future updates etc.
If i do use Odin (i have used it before for my galaxy S) , does it void my warranty or anything like it?
also will i be able to use Kies for future updates or would i always have to use ODIN from then onwards?
Finally , what sort of issues can i run into since i bought this phone in India and am now using this in SA?
Any help is appreciated.
Well, ODIN doesn't really void the warranty as you could always flash the country-specific firmware and flash the download counter too with the help of a small USB JIG (available for a minimal price at e-bay). If you really want to go down the KIES road, you might want to try a different system, cable/USB port (yes, it sometimes is the culprit) and see how it treats you then. If it still fails to do its assigned job, I think ODIN is the way to go...I have had 2 SGS and now SGS2 and never once did I go with KIES, well I tried once but it didn't go too well...since then ODIN is what I love. You can use KIES afterwards if you wish to, provided it has the country specific FW, so if you bought it from India, it should reflect the FW of India (seems like FW is mapped somehow with the IMEI).
Regarding your last, you shouldn't really bump into any roadblocks, should you find yourself in a soup, XDA fraternity would come to your rescue. Read thoroughly and proceed.
Any update on how did it go?
Sorted ,,,actually tried it on Win Xp and after two failures with decompressing binary files it went thru the third time
Seems like Win 7 didn't like my brand new galaxy S2
Hi everyone. Today i updated new version of Kies 2.0.3.1182_152. I tried several official firmwares, but Kies says 'S/W in your phone is not the official version. Unofficial version cannot be updated... Does anyone know what to do?
Yes, flash the official firmware and hard reset the device
Intratech said:
Yes, flash the official firmware and hard reset the device
Click to expand...
Click to collapse
I have done it several times, on every official firmwares...Not helped...
roymustafa said:
I have done it several times, on every official firmwares...Not helped...
Click to expand...
Click to collapse
maybe you forgot to set the proper country code (csc) in the dialer type *#272*your imei# then choose the country you got the phone in. take note you must use your original country's firmware.
Sent from my GT-I9100 using xda premium
roymustafa said:
I have done it several times, on every official firmwares...Not helped...
Click to expand...
Click to collapse
HARD RESET not factory reset. *2767*3855#
Please use the Q&A Forum for questions Thanks
Moving to Q&A
Intratech said:
HARD RESET not factory reset. *2767*3855#
Click to expand...
Click to collapse
I have always been curious about this. What is the difference of hard reset from factory reset? I always assumed both are the same.
Sent from my SK17i using xda premium
Latest Kies Shows this error
I have Latest Kies Installed ,
Its Shows up error message when i connect my SGS 2.
But works perfectly on My SGS1.
I have 100% stock firmware. checked the settings all are perfect.
I even hard resetted the phone... No use same issue.
please help me
Check the Link
http://imageshack.us/photo/my-images/651/kieserror.jpg
The only help that can be given is the following .
One use an older version if this one has a flaw ,
Two complain to Samsung .
jje
JJEgan said:
The only help that can be given is the following .
One use an older version if this one has a flaw ,
Two complain to Samsung .
jje
Click to expand...
Click to collapse
But I think on Android devices, in most cases fault is not belong to Samsung, but to Google (Android Dev Team)...For example..I still have a wifi problem...Even in Service Center it couldnt be solved..They dont know what is the problem...I thought i am the only one that have wifi problem but not, look at this...http://code.google.com/p/android/issues/detail?id=1386#makechanges...From here is known that most problems is Android faults...
(My Wi-Fi problem is..in this days i have noticed a problem with my Samsung Galaxy S II.
Sometimes I have the gsII connected to my router but internet connection doesn't work.
I'll try to explain better what i mean... I start wifi on my gsII and use internet connection without problem. Then I set the phone in standby mode leaving wifi on. When after a while i want to use internet connection, it doesn't work. The telephone is still connected to my router but i can't use internet on the phone.
The only way to make internet connection work is to disable wifi e then reactivate it.
This is really frustrating....
I've got the telephone from three months but only now I'm noticing this problem because first I used to disable the wifi and activate it only when i need it.)
Intratech said:
HARD RESET not factory reset. *2767*3855#
Click to expand...
Click to collapse
i have done Hard Reset...Still not solved..
lvvine said:
I have Latest Kies Installed ,
Its Shows up error message when i connect my SGS 2.
But works perfectly on My SGS1.
I have 100% stock firmware. checked the settings all are perfect.
I even hard resetted the phone... No use same issue.
please help me
Check the Link
http://imageshack.us/photo/my-images/651/kieserror.jpg
Click to expand...
Click to collapse
Unchek the USB Debug ( Menu->Settings->Applications->Development ) mode and try again. This will solve the Kies error message.
solve my problem
prinzhernan said:
maybe you forgot to set the proper country code (csc) in the dialer type *#272*your imei# then choose the country you got the phone in. take note you must use your original country's firmware.
Sent from my GT-I9100 using xda premium
Click to expand...
Click to collapse
Thanks for advice. I have the problem until I have change the sale code. Now everything seems to be ok. Thank you very much!!!
Panayiotis said:
Thanks for advice. I have the problem until I have change the sale code. Now everything seems to be ok. Thank you very much!!!
Click to expand...
Click to collapse
You're welcome. Glad to help. Enjoy!
Sent from my GT-I9100 using xda premium
Hey guys! I am having this same issue. I got an update from Vodafone Spain and it gave me many errors, (2.3.6) and battery life was not as good. So I downloaded the original firmware, and now KIES doesn't recognize it. So I tried this method and it only says "ATL" on it, and then... Oh shucks! Here's a screen shot.
I downloaded it from sammobile.com and it says
I9100BUKE5 ## EXT4.PIT 2.3.3 2011 May DOWNLOAD
CSC is blank. But that's the version I had, and also:
http://hotfile.com/dl/120766439/6afee0e/I9100_VDF_I9100BUKE5.rar.html
That's my carrier. But the CSC on my phone says ATL. I don't know what this means, but now KIES won't recognize its version anymore .... Any ideas?
Update: Vodafone Spain is ATL! OK... So it reads it fine, but .... why can't KIES recognize the firmware?
Thanks
Hey everyone...last night I tried messing around with some Samsung official ROMs and some really weird things happened...:
I tried a Android 2.3.6 ROM (from a Samsung Firmware page) - it kept enabling/disabling my SIM card constantly.
I tried a Europe (general Europe I guess), it kept restarting my phone on start-up (boot loop).
I installed back my Vodafone (Spain) 2.3.5 ROM but now Samsung Keys says this device cant be updated trough it! (before I started messing around with it, it used to say "no new updates found").
Originally my idea was to have a Samsung stock ROM that is not carrier-based (Europe region though of course).
But now that I'm having a "white circle in the lower-left of the screen" problem I also need to keep my Vodafone ROM installed.
Any idea how to fix the "cant update trough Kies" problem? =/
Thanks in advance.
P.S. I took a look on the Stock ROMs posted here on XNA (http://forum.xda-developers.com/showthread.php?t=1075278)...any recommendation for a generic Europe ROM?
Anyone?
I'd like to know this too. Im on Vodaphone UK and after flashing the carrier branded firmware from these forums (BUKJ3) the same as i had out of the box i can no longer update with Kies.
Goooober said:
I'd like to know this too. Im on Vodaphone UK and after flashing the carrier branded firmware from these forums (BUKJ3) the same as i had out of the box i can no longer update with Kies.
Click to expand...
Click to collapse
KIES is fussy and often fails to recognize flashed firmware .
Codes don't match on KIES server any firmware is why .
Search for the CHECK FUS post
jje
JJEgan said:
KIES is fussy and often fails to recognize flashed firmware .
Codes don't match on KIES server any firmware is why .
Search for the CHECK FUS post
jje
Click to expand...
Click to collapse
Thanks for the info.
I suppose there's no way to actually fix the issue so Kies can still be used? =/
CrisR82 said:
Thanks for the info.
I suppose there's no way to actually fix the issue so Kies can still be used? =/
Click to expand...
Click to collapse
I would remove kies and delete all kies registry info and then reinstall .
jje
Goooober said:
I'd like to know this too. Im on Vodaphone UK and after flashing the carrier branded firmware from these forums (BUKJ3) the same as i had out of the box i can no longer update with Kies.
Click to expand...
Click to collapse
I've managed to do it in end. Here's what I did:
Go here: http://fus.nanzen.se/ and download version 2.1 of the PC program.
Use the PC program to get the firmware for your device/carrier.
Use Odin to install the firmware and then enter recovery mode (Up-Volume key + Home key + Power key while turning on) and format your Data.
That solved the problem for me and now Kies allows me to update the device again like before. ^_^
JJEgan said:
I would remove kies and delete all kies registry info and then reinstall .
jje
Click to expand...
Click to collapse
3 words for you: you are awesome!
Thanks for helping me with the Kies problem! All you suggested worked just fine!