I searched around and have not found anyone posting with the same issue but I cannot figure it out.
In the notifications section at the top of my touchpad there is constantly a message from google.
It has the g icon and it says "Google Web login required."
I tried signing in to every google option I could find and even went on to my gmail account through the browser and nothing I do removes this message....
Anyone have any suggestions?
try removing your google account from account settings and readding it.
I've had the same issue and you need to unlock your google account using the captcha. Just google "google captcha" and unlock the account.
you don't have two step authentication enabled on your google account do you?
have the same issue and did the whole unlock thing and still have the issue. And no I do not have 2 step verification nor do I want it. If that is going to be a requirement to use an email client then screw gmail I will go back to just using yahoo which is my main email. What is with google and making things anti user, they have to make everything so convoluted. All yahoo does is similar to what my bank does when I add a new billpay, just sends a confirmation email with a link to disable it if you did not add it. Got that when I added my yahoo email to my touchpad, and it is working fine. But no google has to have their 2 step verification, sorry I do not want that hassle, even if it is just once a month, its complete overkill.
anyway, I just set it to update manual only so I don't get that annoying message every 2 minutes if I keep getting it will just delete the account, still working fine on my android phone.
Hey all, I have stock,non-rooted,locked, OTA'd rezound.
I've tried everything in the general forums for this problem, so now I'll come here and ask to see if anyone has any other possible solutions.
I've done multiple factory resets today, and tried several different methods of re-adding my google account (which is a google apps for your domain account) so it's not @gmail.com but @mydomain.com
Everything works great, sync, gmail app, gtalk, youtube.. you name it. Great. Even the market place, for downloading 'free' apps.
As soon as I try and download an app I have to pay for I get a little window that pops up that says "Google sign-in You entered the wrong password or your account has changed. Please re-enter your password. Username [email protected]" and then just fails to accept my actual password. (i've tried changing my password a few times too!)
Here's everything I've tried:
1. Clearing the Market App Data and Cache.
2. FactoryReset: try and use the old market app before it gets updated.
3. Youtube account issue: disabled the youtube service on my google app domain, and factory reset- and tried again... no dice.
4. Tried putting on a real @gmail.com domain, and that works just fine. try and switch to @mydomain and it fails again.
I've done a factory-reset before every different style of attempt. I'm guessing something else is going on :-\
When I logon to the market through the web, I can purchase apps and they install without a problem! So it's something to do with the market app.
Anyway, just looking for any other ideas I may have overlooked. You're a pretty thorough community so I think I can trust you all would have something for me to try!
Before my factory-reset, everything worked fine with my google apps domain account.
TL;DR: My google apps domain account I normally use won't let me purchase apps on the marketplace anymore, it says the password has changed but all other google services work just fine!
I remember reading something way back when I first got the phone in late November about people having issues with the Market app. I never had an issue so I didn't pay much attention to it but you should be able to find a thread about it from back then.
Something about using a different apk? Or maybe deleting the app and redownloading it?
Sorry I don't have the actual answer but I thought I could at least point you in the right direction until someone else does.
EDIT: This may not be the same issue but one of the solutions that suggests to clear cache may help you. Can't hurt to try it out.
posted by danutzz: Open app drawer > tap menu button > click remove app > click all > find market and click > click clear cache and clear data...
http://forum.xda-developers.com/showpost.php?p=19485456&postcount=6
Are you using Google Two-Step login verification?
Did you accidentally leave yourself logged in to another computer, like at work, where somebody else might have gained access to your account?
Sent from HTC Rezound using Tapatalk.
Great questions:
No I've turned 2-step verification off.... what if I turn it on, and try and get a different password out of it? I'll give it a go.
Account is definitely not compromised. good to go here.
Break Through Achieved...
My Google Wallet account has been suspended, because when I changed my password I used the google domains administrator panel, and not my google account 'change password'. this made google think the administrator changed the password because the account was compromised.
google wallet has a lengthy but acceptable process for regaining access to your account.
I'll go update all the general forums with this if it works... thanks for all your patience.
Also, google.com/wallet shows a good explination of why all other apps work fine, and not purchases...
Google Wallet Account Reinstatement
Your Google Wallet account is currently suspended. The account was suspended as a precautionary measure to protect your payment information because Google detected that an administrator at your organization initiated a password reset for your email address. However, this suspension only affects your access to Google Wallet, and you should still have access to your other Google Apps services such as Gmail, Calendar, and Sites.
If you would like to reinstate Google Wallet on your Google Apps account, please contact us. You will be required to verify your identity to reinstate your Wallet account.
You may also wish to sign up for a new Google Wallet account using a personal e-mail address, rather than your Google Apps account. Creating a new Wallet account using a personal email address will reduce future suspensions of your Google Wallet account for password changes. If you don't have an alternative email address, you can create a new email address with Gmail for free.
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I'm having the same problem (using google apps account, admin reset password, no purchasing market apps etc etc)
When I log in to google wallet, I see the message you posted above, with a link to click to contact google. However, this link just redirects endlessly to the same message.
Can you remember how you managed to get in contact with google to have the suspension lifted?
Thanks
Sul
Here's the link to the account reinstatement application form:
https://support.google.com/wallet/bin/request.py?&contact_type=ga_reset
I had the same issue a few weeks ago. I just emailed Google wallet help support telling them the problem and by the next day I got a reply saying something like "we can now confirm that your Google wallet is now working and able to make purchases" Sure enough they fixed it and haven't had a problem since.
MarvinPontiac said:
I had the same issue a few weeks ago. I just emailed Google wallet help support telling them the problem and by the next day I got a reply saying something like "we can now confirm that your Google wallet is now working and able to make purchases" Sure enough they fixed it and haven't had a problem since.
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Click to collapse
Where did you even email them? It's like an endless loop on their help center where you can't get to an actual contact form, just has to match one of their issues. I swear while I like a lot of google services, their support leaves very little to be desired.
For starters, this is a stock maxx device, had it since the release.
I go to Ashland University in Ashland Ohio and we use @ashland.edu gmail accounts. Our 'oh so wonderful' IT department has deemed that incoming freshmen are too stupid to remember multiple passwords for various logins across campus so they set up this "Active Directory" system in which you create a master password and its changes all passwords across all logins. So I changed my password today using the AD system...
..only to find it also affected my gmail. Now, I am unable to sync my emails to my phone through the gmail app. I cannot download anything in the marketplace, and I get an annoying popup about google talk failing to authenticate.
I've read that you should get a popup that allows you to change the password on your device via the market or the gmail app.. I've had neither. Unfortunately this is my primary account as well so I can't just delete it and re add it.
Does anyone have any work around so I don't have to wipe my phone? I'd really hate to lose everything that I can't backup via my SD card and all of my custom made widgets and what not. I figured it might have to do with the fact my gmail was an @ashland.edu instead of a @gmail.com
Thanks.
Migrating LG G5 to G7 Thinq, but... forgot my Google password! The password was newly updated less than two weeks ago, along with a bunch of other passwords and for the life of me I can't remember it (well, only part of it).
Password recovery failed, I realised afterwards probably because I tried recovery while we were on the road (and guessing because I guessed the creation date wrong... who remembers that?!) I have 2step verification activated. No security questions get asked (only push/text messages to confirm codes). I have no recovery email activated anymore, used to be a work address but don't have that address anymore and I removed it without replacing it with a new one - stupid!
It has been many years since I last dabbed in any kind of programming, I am beyond out of touch, would very much appreciate the experienced users' advice.
Apart from recovery process I also attempted: searched in Chrome (on my phone) to hopefully find the password in the browser history, but realised (and saw) it won't be there as I always use Incognito mode in Chrome from my home PC.
The G5 is still logged in to Gmail app (new password) and Gmail browser (I suspect the previous password, which I remember). I am convinced that this information can be manipulated to either get my password back, or change it?
Okay whatever you do don't log out of your gmail or browser on the phone because I think this is your lifeline.
If as you say you are logged in on the browser then you will be able to get into your google account settings by clicking on the 9 square dots icon in the top right if you go to www.google.com. From there get into your account settings and set up new recovery email you can access, would be one suggestion from me.
Do some research on this so that your certain you know what your doing and won't make things worse. I think if you request a recovery password your current one won't work anymore and you'll be logged out of your gmail and google account. So make sure you set up the recovery email without any mistakes.
https://www.google.ie/search?client...ll+logged+in&sourceid=opera&ie=UTF-8&oe=UTF-8
Hello!
I'm a noob when it comes to the ins and outs of Miui as this is my first Xiaomi device, I've come from HTC and LG before
So, when I first got the phone I setup the Miui account, not putting my phone number in, got the phone all setup and started using it as normal. Now when I come to unlock the Bootloader I find the account needs a phone number associated with it and it's here I hit a brick wall.
When I try to edit my account to add a phone number I'm supposed to get a verification code to my registered email address which is a googlemail account. I've tried multiple times and I'm not getting this code, I've emailed Tech Support and they're slightly misunderstanding what I'm trying to achieve and not getting the fact there's no code for me to enter to edit the account and it's not in my junk/spam folder.
I've also tried the manual verification technique but that always comes back (as an SMS annoyingly!) that there's no associated device with the account.
I've just tried to setup another account using my work Exchange email address and no code but I'm pretty sure that'll be the work spam filter.
Has anyone else come across this and got any tips?
Thanks in advance for any help!
I'd try setting up a new gmail account and then set up a new Miui account using the new gmail account with the fone number this time.
guhvanoh said:
I'd try setting up a new gmail account and then set up a new Miui account using the new gmail account with the fone number this time.
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Click to collapse
Thanks. That's my next plan of action just so I can unlock the bootloader then go back to the original account.
I've had 2 more email dialogues with Xiaomi support and they just don't get it. :silly: