As per title, no 4G connectivity right now, happened out of the blue. 3g works (albeit slowly). I want to rule out hardware/software issues.
Any insight?
As of this morning, I cannot get an ip address on 4G in Arkansas. It hangs on the "obtaining IP address from Sprint" step, never gets one.
Interestingly I had 4G connectivity for a few hours today late morning/early afternoon.
But you're mountain time correct? so that puts me 2 hours ahead and this could be a network wide outage. I wonder what this means altogether.
4g doesnt work for me right now either. Im in brooklyn.
I'm right next to George Washington bridge. No 4G, full bars though
thank you for this post i called sprint they say no other complaints in this area (bronx, ny 10475) 3g is crawling!!!!!!!!!! 4g is sorta ok but something is wrong for sure!!
I got mine fixed. I was replacing toolbox with busybox when rooting. Apparently, you need the original toolbox to connect to 4G. If anyone did the same thing... HTH
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has anyone else had issues with 4g turning off randomly? the first several days i had this phone, i could get a 4g signal anywhere in my apartment. i know because i had serious issues with sprint signal in my apartment, so i practically haven't put this phone down since i got it.
yesterday i was tethering on 4g a lot and when i disabled tethering the 4g radio turned off and i just had two bars, but it didn't say 4g OR 3g. i went into the settings dialing *#*#4636#*#* or whatever it is and enabled LTE only mode (it had been on 3g/4g auto). when i did that, i had 4g for about 30 seconds to a minute and then it went to 3g. same thing happened this morning. maybe they are playing with the towers because as im typing this i see i have auto switched back to 4g. hmm.
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I received my TB on Friday afternoon and had 4G all day and night until this morning. Woke up, powered the phone on and had only 3G. 4G came back after an hour or so.
I bought mine last week and didn't have any problems until this morning. For the first time I left the power off overnight and when I turned it back on I couldn't get a 3G or a 4G signal. It's been an hour now and I still don't have a signal. I've commuted from Maryland to DC in that time so it's not the area.
Same here. Mines been going on off all morning. Im in tampa
sent from my Tbolt.
I'll note that I'm in Chicago, but 4g seems solid again now (fingers crossed).
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this is discussed in multiple threads already, you might search them out, but yes, many have the issue. I have that issue specifically that you mention, but even more frustrating also get time where the 4G icon is there, and there is zero data connectivity; all apps show "network connection required".
Sems like LTE isn't rock-solid service yet.
I have the same problem after I rooted last night. I had 4G everywhere in my house. Now I get mostly 1X and maybe 3G if I am lucky. The radio version was much higher before.
Same Here
I called Verizon. there is a known issue with 4g Tbolt. they said they are working on it. Coworkers with 3g phones are having no issues. I am still getting 1x if i am lucky. Chicago area.
glad to know i'm not alone with this, in metro nyc area (commuting between nj/nyc)
I am also have the same problem as of this morning. Just called Verizon and they said they are working on it. Now my phone is stuck on 1X I am in Queens NY right now coming from the Bronx...funny thing when I power down the phone and turn it back on it stays on 4G for about a second and disconects
I am also having issues with 4G going in and out. I had not had any issues until this morning and it was a bit worrisome as I just rooted last night and I was afraid something I had done might have caused an issue. But it seems like a national problem being addressed, so I'll just wait it out I guess.
Y
Tess89 said:
I bought mine last week and didn't have any problems until this morning. For the first time I left the power off overnight and when I turned it back on I couldn't get a 3G or a 4G signal. It's been an hour now and I still don't have a signal. I've commuted from Maryland to DC in that time so it's not the area.
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I had the same problem this morning going from MD to DC. I was worried it was my phone. All seems well now. Getting 15 down now.
Still seem to be having issues in NY
Jrocker23 said:
Still seem to be having issues in NY
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is this a network problem or phone problem?
Stuck on 1x as well, outside Philly. Hoping it's not just me.
I'm having same issue,but mine happened just after I rooted my phone.Before rooting I had never seen my phone go into 3G mode,but now it goes to 1x or nothing.Hopefully its an issue on Verizon's end and not my phone.
In Detroit, also on 1x.
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I am also experiencing this issue as of this morning in Northern VA. I guess early adopters have to expect some type of issue.
Seems to be network related... At least not the phone
Yup confirmed with tech support, there's a nationwide outage with 4g data and they are working it with the highest priority, the tech said. Ah the costs of new technology. Always will have issues at start.
Just wondering if anyone else has lost their 4G signal today? I've been running fine all week, but all of a sudden today I just can't pick up 4G. I'm still running stock on my phone, and just don't get it?
It could be the weather. It has rained pretty good over here in the OC and 4G was pretty patchy for me
No problems here in Atlanta today with 4g
Ok, I just called Verizon. They told me that they're adding more coverage in the Miami area where I live, so that may be the issue? I was told to call back later in the evening if I'm still not picking up 4G.
Sucks in DC. 4G goes in and out.
Most of the time when im on 4G ill get connection errors. Just got TB yesterday so who knows.
Also, the phone (or network) seems to think i can go between DC and Texas within a few seconds. Had to turn off automatic updating.....
this morning when i woke up no 4g but i rebooted and nothing did a hard reboot everything is normal
What zip code are you in William? i'm in 33016 and have been only getting 3G however i was getting 4G a few days ago. I wonder if they adding more towers near me. I do hope so, will make my work day that more pleasurable lol
I have no clue what the issue is, but the past two/three days, my 4g has been going in and out. As a matter of fact, as I sit here... I'm on 1x with 4 bars behind it, full battery life, on Pennsylvania Ave in Washington DC.
Anyone else having 4g issues?
same here. even if i have two bars on 4g all of sudden my data connection drops then goes to 3g and a second later switches back to 4g. its annoying as hell when im tryin tether or download something from the market.
I am having problems again since last night. Had almost two days of good 4G signal. Now I can barely get 3G.
Called VZW they said there has been a trouble ticket for Thunderbolt data since yesterday and hope to have it resolved today.
I think they're tweaking it or something. I'm changing in between every 30 seconds. That in itself drains the battery a buttload.
Something is rotten in Denmark with this new network. I can force 3G only but if I leave the thing set to CDMA/LTE, it can't figure out which it wants. Which is pretty much killing all data. Luckily, wifi is an option. I hope they get this new network figured out soon. More LTE devices are slated to drop soon (bet there will be delays).
I was constantly in a state of 1x today. My battery was eaten up it a mere 5 hours... gulp
hell im on verizons 4g map at home here and havent been able to get 4g at all.Ive had the phone for two weeks now and have called verizon about this,,they tried pushing some data info to my phone to no avail,,so i guess im on record now according to the rep and she did admit that this is a work in progress...yes thank god for wifi.
double post?
mojonation1487 said:
I think they're tweaking it or something. I'm changing in between every 30 seconds. That in itself drains the battery a buttload.
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ipawd1 said:
I have no clue what the issue is, but the past two/three days, my 4g has been going in and out. As a matter of fact, as I sit here... I'm on 1x with 4 bars behind it, full battery life, on Pennsylvania Ave in Washington DC.
Anyone else having 4g issues?
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Mine has been flakier than usual today and this week. I'm on K and 1st NE. But I also never get more than 2 bars here in the office.
If i were you i'd call verizon tech support and ask them if where you are is currently under 4g. I've had the same issue and my address on the coverage map shows that i have 4g but it kept going in and out. Called VZW and they have a different coverage map that they see and he said where i was located i was 1 mile away from the coverage area so thats why it kept switching. Just my luck huh lol
I just got off the phone with a Verizon rep and they confirmed that there are no network outages in LA. So I guess there's something wrong with my phone. I'm currently running the debloated OTA rom with the radio that comes with it. I can intermittently connect to 4G, but only the upstream seems to work. It randomly cuts out, bumping my internet off or dropping me to 3G and 1X. Does anyone have any insight into this?
lolipear said:
I just got off the phone with a Verizon rep and they confirmed that there are no network outages in LA. So I guess there's something wrong with my phone. I'm currently running the debloated OTA rom with the radio that comes with it. I can intermittently connect to 4G, but only the upstream seems to work. It randomly cuts out, bumping my internet off or dropping me to 3G and 1X. Does anyone have any insight into this?
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Well I think you were lied to,they have been messing with the network in several market over the last few days,if flashing different radios doesnt fix your problem it has to be the network, in sioux city iowa the same thing had been going on ask day, they are getting ready to switch the 4g on, it happened in three twin cities yesterday when they expanded the coverage, can't always believe what the reps tell you
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The rep seemed like an honest dude, but I guess there could be sneaky network changes and upgrades. It might also be hardware damage. Does anyone about the 4G antennas on the back cover of the Thunderbolt? Does anyone know where I can get a replacement? A ticket has been opened for some techs to check out the network in my area. I'll keep you all updated.
You're sure your network mode is on CMDA / EvDo + LTE?
Positive. I can't think of anything else except network issues or hardware damage. :\
I am still in sioux city and the network is flippin out,give it a day befor you go buying hardware
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Good call on that one. 4G is up and running when I leave the apartment. The strange thing is I have basically full 4G reception outside of the apartment, but inside: no 4G, but full 3G. Such is life, I guess.
So , my problem started yesterday and whenever I connect to 4g I'm not actually able to connect to anything online. Everything works fine over 3g and WiFi but everytime I'm ok 4g , I get nothing . I live in Philadelphia , and in a 4g service area. I've tried a master reset and still nothing. Does anyone have a way to fix it . I tried a search but wasn't able to fond any info for my problem . Thanks in advance for all your help.
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Having the same problem in the same area. I called Sprint just now, the rep said it wasn't the towers. I have a OG EVO, I'm about to power up and test out. If it works fine, I'm returning the 3D until they issue a fix. This one was a replacement for one that was running hot, but I noticed weak 4G speeds on that one also.
I actually went through your same ordeal on TWO 3vo's.....third one was a charm.. nothing will fix it, so you'll have to take it back to Sprint for a new one.
Sent from my shm'3vo
ka0bit0 said:
I actually went through your same ordeal on TWO 3vo's.....third one was a charm.. nothing will fix it, so you'll have to take it back to Sprint for a new one.
Sent from my shm'3vo
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Thanks I'll stop in a store tomorrow. Hope 3 is the charm for me too, or I will go back to my OG for awhile. I need my 4G hotspot.
The rep mentioned there was a (bad batch) that was having problems. I was honestly almost going to cancel service and go back to sprint. Once you get a 3vo with no issues you're going to LOVE the phone. And just wait ti'll we have an unlocked bootloader....lol
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i just wanted to give everyone an update. 24 hrs later and my 4g is fine again. Any one think it was just the area yesterday ? If not i would like to swap mine out while i am still in my thirty day window.
pahomefinders said:
i just wanted to give everyone an update. 24 hrs later and my 4g is fine again. Any one think it was just the area yesterday ? If not i would like to swap mine out while i am still in my thirty day window.
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Thanks for the update. I'm from the philly area as well. I'm going to keep mine on 4g all day to see if i also get the intermittent connection. Sometimes it will work then sometimes it won't
I was having the same issues yesterday. I spent like 2 hours talking with Sprint doing ##3282# data profile restores until the 5th rep says it’s a nationwide issue. The connection showed full reception on my 3D and my wife's OG EVO, but the connection to the internet or any other data services was intermittent. Seems to be fine today.
this was working fine today but stopped working about an hour ago. anyone else have this issue???
you guys are not alone
sadly this is not only a evo 3d problem...i have an epic 4g and have been experiencing the same problems, the 4g connects yet no webpages will load and apps wont connect to the internet. 4g sometimes starts working again but then it stops again. If anyone can find out what the hell is going on it'll be a great help.
I've had issues where certain apps don't get internet access while on 4G but the web browser always seems to work. I know Scrabble from EA didn't like the 4G, and Google Music didn't either.
Johnbis. The same thing happened to me as well. During the same time frame. I'm still not able to get 4g as well.
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everyone is honestly too quick to jump the gun and return their phones. It's quite silly and alarmist.
Just reset it or wait it out; that usually solves most problems.
This is my second evo 3d, this one works fine till today, i work at Bethesda ,MD, the 3g works fine, my 4g no way this evening, they need to solve this problem asap, or else they are going to loose customer, evo 4g has good reputation, E3D please don't destroy that reputation.
They responded to me on their Facebook wall, Wimax cell sites are down (intermittent data issue on 4G). They're working to bring them up.
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Thanks for the update. I will update this thread as well if it go's back down. As of right now its up for me.
and its back down.....
I'm in Philly and I'm having the same issue (for the past two days now, actually). As of 9:53 EST in Center City Wimax is down, and it was down around 7:50 am today. Yesterday (Monday), I had connection problems from Noon to 4 (in Center City), but could connect to SpeedTest around 5:50 pm in Mt Airy.
If it is just the wimax cell sites being down, as opposed to a bad 4G attenca in my phone, does anyone know of a way to check besides calling Sprint? Their reps vary wildly in competence (or at the least, some suck at reading their memos/emails), and I don't want to have to call 80 of them to get a straight answer :/
stevetwjr said:
I'm in Philly and I'm having the same issue (for the past two days now, actually). As of 9:53 EST in Center City Wimax is down, and it was down around 7:50 am today. Yesterday (Monday), I had connection problems from Noon to 4 (in Center City), but could connect to SpeedTest around 5:50 pm in Mt Airy.
If it is just the wimax cell sites being down, as opposed to a bad 4G attenca in my phone, does anyone know of a way to check besides calling Sprint? Their reps vary wildly in competence (or at the least, some suck at reading their memos/emails), and I don't want to have to call 80 of them to get a straight answer :/
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LOL if you noticed, I'm in your area, its not the phone.
Yeah, I noticed Someone had mentioned in this thread that he'd had two 3vos with busted antennas, so I'm a little worried (I've had an amazing streak of non-defective electronics purchases, and I'd hate for this phone to end my streak LOL).
As of 10:40 Am EST in downtown Philly, with 1 bar of 4G and 4 bars of signal strength, I have Wimax data transfer (3.20 Down and 0.07 up, 115ms ping). That's after updating my PRL then my profile while 4G was on. I'm guess they're currently working on getting the WImax cells up.