Screen unresponsive and opening apps???? - HTC EVO 3D

The last couple days my 3D's screen would become unresponsive and then start randomly opening apps, emails, etc....My phone wouldn't even reboot with after pressing the power button. They only way I could get it to stop was a battery pull. But about a hour ago, even the battery pull wouldn't stop it.
So I went to the Spring store around the corner from my job and they had to give me a brand new one. Even gave me a extra 8GB card (they gave me a free 2GB one back on 1st when I had to get my EVO exchanged.) and data cord.
Anybody else have this issue?????

Had it I'm the past with other phones when using a screen protector...
Sent from my PG86100 using XDA App

danaff37 said:
Had it I'm the past with other phones when using a screen protector...
Sent from my PG86100 using XDA App
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Click to collapse
I thought it was the screen protector too, until I took the phone out of the case and it got worse

Related

Phone freezes/lockups

Has anyone had a problem with this? Since I got my 3vo two days ago I've had it freeze twice and i had to do a battery pull each time, I also just had my phone not be able to wake up, tried holding the power button down because I thought maybe it shut down randomly but nothing would happen. I ended up doing a battery pull, is anybody else having trouble?
Also, Apps like launcher pro and music beta seem to be lagging...
Sent from my PG86100 using XDA Premium App
adianlorenzana said:
Has anyone had a problem with this? Since I got my 3vo two days ago I've had it freeze twice and i had to do a battery pull each time, I also just had my phone not be able to wake up, tried holding the power button down because I thought maybe it shut down randomly but nothing would happen. I ended up doing a battery pull, is anybody else having trouble?
Also, Apps like launcher pro and music beta seem to be lagging...
Sent from my PG86100 using XDA Premium App
Click to expand...
Click to collapse
Do the capacitive buttons turn on and off? when you press the power button.
No they didn't
Sent from my PG86100 using XDA Premium App
Damn and i just found dust under my screen
Sent from my PG86100 using XDA Premium App
iliapiano said:
Do the capacitive buttons turn on and off? when you press the power button.
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Click to collapse
Mine did that last night. Had to do a battery pull. Any thing significant about the capcitive buttons coming on and off only when hitting the power button?
adianlorenzana said:
Has anyone had a problem with this? Since I got my 3vo two days ago I've had it freeze twice and i had to do a battery pull each time, I also just had my phone not be able to wake up, tried holding the power button down because I thought maybe it shut down randomly but nothing would happen. I ended up doing a battery pull, is anybody else having trouble?
Also, Apps like launcher pro and music beta seem to be lagging...
Sent from my PG86100 using XDA Premium App
Click to expand...
Click to collapse
I had this exact issue and I had to do a 30 day exchange, sprint tech support said it was hardware issues.
Brandon
Mine did that, the capacitive buttons came on and off but the screen didn't, sometimes they wouldn't i made an exchange, i have a strong feeling it's hardware related, so I would recommend you exchange.
Mine has had this problem since day one but ever since I started traveling internationally and running it in airplane mode with the WiFi left on, I can't get it to crash!!! Now the only thing that's bothering me is the camera freezing after taking a shot. I don't know why the phone has decided to play nice, the only big change besides the airplane mode business is that I uninstalled Text Battery Widget.
soopermarkus said:
Mine has had this problem since day one but ever since I started traveling internationally and running it in airplane mode with the WiFi left on, I can't get it to crash!!! Now the only thing that's bothering me is the camera freezing after taking a shot. I don't know why the phone has decided to play nice, the only big change besides the airplane mode business is that I uninstalled Text Battery Widget.
Click to expand...
Click to collapse
Mine was crashing and freezing with out any apps installed on the phone.
Brandon
Same thing happened to me, I exchanged and my new one has been working perfectly.... plus the speaker is louder than the last one for some reason which is a +

Unresponsive screen

Anyone else getting this? Seems to be only the top half of the screen it does this randomly. Takes a reboot to fix it. I am rooted and no matter the ROM tgis happens 2-3 times a week
Sent from my PG86100 using XDA App
Sounds like a problem. I would definitely bring the phone in to be checked out.
Sent from my PG86100 using XDA App
Alchem!st said:
Sounds like a problem. I would definitely bring the phone in to be checked out.
Sent from my PG86100 using XDA App
Click to expand...
Click to collapse
Happened to me once with my first one, and twice with my second. Not enough times to really make me care.
i've experienced unresponsive issues
So i've experienced the screen randomly becoming unresponsive. So i know its lot locked because i've been in phone calls when it happened, or i can see animations working, or maybe a download bar progressing and then the screen will do nothing at all. I can shut the screen off and back on but then not be able to unlock it. But then i've had the same happen, but i would then be able to unlock the phone only for nothing beyond that to respond. This does eventually go away/stop, Its odd as it makes me think its the screen at times, then software at times (sometimes i cannot hold the power to restart/power down).
i have a similar problem where my lower part of the screen becomes unresponsive randomly at times once a day and then goes away after reboot . im not rooted

[Solved] Screen won't let me touch it. Cold...

Sometimes (about half the time now) when i try to unlock my screen the touch won't work. Some of these times (what was just occurring at first) it will unlock and then the screen will "jitter" and select random things while not responding to my touch, other times it just wont respond or do anything. Originally i thought that this was just a problem with the stock rom but i have boot strapped and flashed joker's new rom and it's still having the problem. Should i be contacting Motorola to gave them replace my phone?
Other info:
I have in pocket deselected.
RUNNING 198_7
Using widget locker, but i think it happens with out it
Launcher pro
Thanks for the help!
Edit:
So I figured out that the top left of my screen isn't level with the rest. When the problem starts to happen I turn off the screen, compress the top left corner and the problem is gone for half a day to a day. So... that's cool... at least it is still under warranty.
I found the it happened to my phone ALOT when connected via USB to the computer and after I cleaned the screen off with glass cleaner when I ran the multi-touch test for the 8-point touchmod.
hoslayer13 said:
I found the it happened to my phone ALOT when connected via USB to the computer and after I cleaned the screen off with glass cleaner when I ran the multi-touch test for the 8-point touchmod.
Click to expand...
Click to collapse
I've seen it happen on my hero with bad usb cords but this is happening when not plugged in. I've also never used glass cleaner on it or the multi-touch test on the photon.
Sent from my Photon 4G
Im thinking i need to let a hold of Motorola
Sent from my Photon 4G
So I was using my phone and just set it down and it started freaking out and going into things before the screen even shut off. Should I check out the multi-touch thing to just see where my touch points are or can I do some type of calibration?
Sent from my Photon 4G
Edit: I'm guessing that I'm the only one having this problem?
Have u tried reflashing 8 point touch?
Sent from my MB855 using XDA App
Doballa said:
Have u tried reflashing 8 point touch?
Sent from my MB855 using XDA App
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Click to collapse
I haven't ever put 8 point touch on my phone. I could try to flash it though and see if that does anything.
Sent from my Photon 4G
I would up with a similar issue on my Evo, and I wound up having to get a new one. Not sure if the Photon is gonna be the same, but that was how my phone was sadly. Let us know if the eight point touch helps or not.
So everything looks fine on the multi-touch but i cant get the program up while my screen is freakin out so it kinda defeats the purpose. Jokers skinny 4g doesn't have 8 touch point mod correct?
Sent from my Photon 4G
No not that I know of.
Sent from my Photon via XDA
So I got the multi up while it was freakin out. There was a point toward the top of the screen (the edge of the touch "disc" was touching the edge of the screen) that stayed where it was but just jittered left to right. The really weird part is that my second touch point could not go above it. This has to be a manufacturer flaw as far as I'm concerned so when I have time I'm going to call Motorola.
Sent from my Photon 4G
Its an issue with charging. Just unplug it if it gets annoyingly useless
Sent from my MB855 using XDA App
jokersax11 said:
Its an issue with charging. Just unplug it if it gets annoyingly useless
Sent from my MB855 using XDA App
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Click to collapse
I would agree as I've seen something similar with my Heroc. The problem is it happens all the time when it's unplugged... the micro USB could be haunted with an evil ghost charger... I'm not sure what the exercisium protcol is for that.
So I figured out that the top left of my screen isn't level with the rest. When the problem starts to happen I turn off the screen, compress the top left corner and the problem is gone for half a day to a day. So... That's cool...
Sent from my Photon 4G

possible screen problem with z ultra 6802 help!!!!

So recently my z ultra has been acting up there's a single black line that flickers across the screen at time and then the screen turns sort of white and whatever image is on the screen at the time of this happening stays there if you scroll to another home screen or open an app it eventually goes away if you turn the screen on and off multiple times but then it happens again sooner or later......i will upload pics or a video later to give you guys a better idea on what im talking about
aeazy617 said:
So recently my z ultra has been acting up there's a single black line that flickers across the screen at time and then the screen turns sort of white and whatever image is on the screen at the time of this happening stays there if you scroll to another home screen or open an app it eventually goes away if you turn the screen on and off multiple times but then it happens again sooner or later......i will upload pics or a video later to give you guys a better idea on what im talking about
Click to expand...
Click to collapse
Go to phone > *#*#7378423#*#* > Service test > Display
If the screen is not all white then you have LCD problem.
If all white that's mean your LCD is good,maybe try flash another ROM or factory reset.
Sent from my c680X using XDA premium
Sounds like you're having the same problem as me. You only have a single line though, while 2/3 of my display is like this. Mine gets like this whenever it's a little under room temperature, and it's a hardware defect according to Sony.
Post some pictures though. It could be software related (if you're lucky).
Sent from my C6833 using Tapatalk
My XZU has this 1x1 cms 'purple cloud' at top mid center of screen all the time. I see it at the phone boot animation also. Its not captured on screen. So I guess its an LCD burn mark
Its visible only at medium and high brightness on a black background. Not on white background.
aeazy617 said:
So recently my z ultra has been acting up there's a single black line that flickers across the screen at time and then the screen turns sort of white and whatever image is on the screen at the time of this happening stays there if you scroll to another home screen or open an app it eventually goes away if you turn the screen on and off multiple times but then it happens again sooner or later......i will upload pics or a video later to give you guys a better idea on what im talking about
Click to expand...
Click to collapse
http://youtu.be/iFnjwzcNcX4
I did a factory reset twice ...and its running the stock rom
Sent from my GT-N8013 using xda app-developers app
LordManhattan said:
Sounds like you're having the same problem as me. You only have a single line though, while 2/3 of my display is like this. Mine gets like this whenever it's a little under room temperature, and it's a hardware defect according to Sony.
Post some pictures though. It could be software related (if you're lucky).
Sent from my C6833 using Tapatalk
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Click to collapse
It does happen when the phone gets a little cold so maybe we have the same problem
Sent from my GT-N8013 using xda app-developers app
aeazy617 said:
It does happen when the phone gets a little cold so maybe we have the same problem
Sent from my GT-N8013 using xda app-developers app
Click to expand...
Click to collapse
Just checked out your video, and i'm having this issue too. That's called "ghosting", and that means that the response time of the screen has gone to hell. The issue gets triggered on mine when the temperature drops a little.
Try this:
- Is it functioning normally in room temperature? If yes, put the phone in your refrigerator for 2-3 minutes and see if it's still functioning properly. If not, well.. then you're having the same issue as me, and i've talked to Sony, and it's a hardware defect and you'll have to use your warrenty and get a new screen. I sent mine in for repairs today, so i'm crossing my fingers.
IF you decide to send it in for repairs, remember to call them and ask them to do whatever triggers the issue, or else they'll simply re-flash the firmware and call it a day. That's what happened to me the first time, and you don't want that to happen
LordManhattan said:
Just checked out your video, and i'm having this issue too. That's called "ghosting", and that means that the response time of the screen has gone to hell. The issue gets triggered on mine when the temperature drops a little.
Try this:
- Is it functioning normally in room temperature? If yes, put the phone in your refrigerator for 2-3 minutes and see if it's still functioning properly. If not, well.. then you're having the same issue as me, and i've talked to Sony, and it's a hardware defect and you'll have to use your warrenty and get a new screen. I sent mine in for repairs today, so i'm crossing my fingers.
IF you decide to send it in for repairs, remember to call them and ask them to do whatever triggers the issue, or else they'll simply re-flash the firmware and call it a day. That's what happened to me the first time, and you don't want that to happen
Click to expand...
Click to collapse
It was working fine then I put it in the fridge for two minutes and it started malfunctioning as soon as I took it out like you said it would
Sent from my GT-N8013 using xda app-developers app
aeazy617 said:
It was working fine then I put it in the fridge for two minutes and it started malfunctioning as soon as I took it out like you said it would
Sent from my GT-N8013 using xda app-developers app
Click to expand...
Click to collapse
Alright, so it's the same issues as i have, and it's a production error according to Sony, so you'll have to send it in for repair. This is strangly enough only the second case where this happens, that i've read or heard about (including my own Ultra), so it doesn't seem to be that big of an issue. It could simply be an issue on a batch of Ultras that we got. It's a really strange defect though.
Alright, so I got my Ultra back yesterday with a new screen, and the problem is solved. I tested it by leaving it in my refrigerator for about 5 minutes, and there were no signs of slowdowns or other defects, so that's the way to go
Sent from my C6833 using Tapatalk

[Q] Touchscreen responsiveness issues

Has anyone noticed a lack of response from the touchscreen at times? I initially thought it might be my tempered glass screen protector that was causing the problem. However, I've noticed that when it becomes unresponsive, if I press the lock (power) button and lock then unlock the screen, it begins responding normally again. This issue seems to come and go.
Sent from my LGLS990 using Tapatalk
Evolution_Freak said:
Has anyone noticed a lack of response from the touchscreen at times? I initially thought it might be my tempered glass screen protector that was causing the problem. However, I've noticed that when it becomes unresponsive, if I press the lock (power) button and lock then unlock the screen, it begins responding normally again. This issue seems to come and go.
Sent from my LGLS990 using Tapatalk
Click to expand...
Click to collapse
I haven't noticed anything like that but I've only had the phone for 2 days... I hope it's nothing major...
Sent from my LGLS990 using XDA Premium HD app
I was getting the same issue when I first got the phone. Seems to be better now after a couple weeks of use. It was real bad with the otterbox defender and the crappy plastic screen cover. It still happened once I put my icarez .2mm tempered glass on, but it was better. Now I hardly notice it.
Sent from my LGLS990 using Tapatalk
You mean like playing candy crush and not being able to swipe the colors you want... Had the same issue on 2 different g3s..yup there is definitely a issue imo
For me, it starts with the back button on the nav bar not responding. Then random places on the screen won't respond either. Also, I will have problems with the LG keyboard as well. But, like I said, locking and unlocking will fix it temporarily.
Sent from my LGLS990 using Tapatalk
Yeah the back button and space bar are usually the most noticeable and occasionally along the sides. That was the worst when I had the defender on it, but that's always an issue with the defenders.
Sent from my LGLS990 using Tapatalk
I have the same issue. It happens With my keyboard a lot. Like a 2 inch offset on where I touch to what button gets got sometimes. And it's fine if I rotate screen, but goes back exactly the same when I put screen back to landscape. It Does seem to happen more often when the back button stops responding too.
Sent from my LGLS990 using XDA Free mobile app
---------- Post added at 10:40 PM ---------- Previous post was at 10:36 PM ----------
Grrr. And it likes to merge words together, and autocorrect sucks most of the time Lol. I'm tempted to go back to google keyboard or Swype, but I'm hoping They fix This One. Lol now it wants make every word a capital letter...
Sent from my LGLS990 using XDA Free mobile app
I've switched back to Nova Prime from stock launcher and so far it seems to be better. Will update if problems persist.
Sent from my LGLS990 using Tapatalk
Evolution_Freak said:
I've switched back to Nova Prime from stock launcher and so far it seems to be better. Will update if problems persist.
Sent from my LGLS990 using Tapatalk
Click to expand...
Click to collapse
I've gone with nova also. Much smoother..
Odd. I have been using Nova the whole time and had the issues
After a full day of usage, I can definitely say, I'm not experiencing screen issues since switching back to Nova.
I only use nova... Lol..I have had issues
I've been using Smart Launcher Pro since I got the phone and haven't had any of these issues. I also have a glass screen protector since day one and no screen response issues... Only hardware issue i've had is a faint crackling in the earpiece during some calls.
Well so much for that...Started happening again today.
What ive done is go on www.thinklg.com log in and report the issue to lg.
Sent from my LGLS990 using XDA Free mobile app
My touch screen gets bugged when I attempt to unlock a pattern on it. The only solution that I have tried is to lock and unlock the phone again. It's still a hassle though :/
i have responsiveness issue but i cant tell if its the app or the phone its never on the homescreen. the only issue that really drives me crazy is when its dark and im trying to unlock my phone it unlocks and then turns off over and over!
Evolution_Freak said:
For me, it starts with the back button on the nav bar not responding. Then random places on the screen won't respond either. Also, I will have problems with the LG keyboard as well. But, like I said, locking and unlocking will fix it temporarily.
Sent from my LGLS990 using Tapatalk
Click to expand...
Click to collapse
I have the same exact issues with navbar keys on both of my G3's. I changed to Kii keyboard and the same issues on either keyboard. Plus quite often "like now" when I type the words are missing until I scroll the screen. Stock, Nova, Next launchers all do it. No case and Zagg tempered glass. Flip case on the other.
I hope it's not hardware related and we get some software fixes soon. Very frustrating.
I'm experiencing this now on my new LG G3. Have any of you found a solution and/or stopped experiencing this problem?
I will try Nova, even though someone else said the problem came back for them.
It's pretty annoying for my brand new phone to be doing this.
I changed my cache to "art" and it helped. But sprint issued out a new update and that killed "art" caching. So I went back to delvik cache and screen lag is gone now.
Sent from my LGLS990 using XDA Free mobile app

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