[Solved] Screen won't let me touch it. Cold... - Motorola Photon 4G

Sometimes (about half the time now) when i try to unlock my screen the touch won't work. Some of these times (what was just occurring at first) it will unlock and then the screen will "jitter" and select random things while not responding to my touch, other times it just wont respond or do anything. Originally i thought that this was just a problem with the stock rom but i have boot strapped and flashed joker's new rom and it's still having the problem. Should i be contacting Motorola to gave them replace my phone?
Other info:
I have in pocket deselected.
RUNNING 198_7
Using widget locker, but i think it happens with out it
Launcher pro
Thanks for the help!
Edit:
So I figured out that the top left of my screen isn't level with the rest. When the problem starts to happen I turn off the screen, compress the top left corner and the problem is gone for half a day to a day. So... that's cool... at least it is still under warranty.

I found the it happened to my phone ALOT when connected via USB to the computer and after I cleaned the screen off with glass cleaner when I ran the multi-touch test for the 8-point touchmod.

hoslayer13 said:
I found the it happened to my phone ALOT when connected via USB to the computer and after I cleaned the screen off with glass cleaner when I ran the multi-touch test for the 8-point touchmod.
Click to expand...
Click to collapse
I've seen it happen on my hero with bad usb cords but this is happening when not plugged in. I've also never used glass cleaner on it or the multi-touch test on the photon.
Sent from my Photon 4G

Im thinking i need to let a hold of Motorola
Sent from my Photon 4G

So I was using my phone and just set it down and it started freaking out and going into things before the screen even shut off. Should I check out the multi-touch thing to just see where my touch points are or can I do some type of calibration?
Sent from my Photon 4G
Edit: I'm guessing that I'm the only one having this problem?

Have u tried reflashing 8 point touch?
Sent from my MB855 using XDA App

Doballa said:
Have u tried reflashing 8 point touch?
Sent from my MB855 using XDA App
Click to expand...
Click to collapse
I haven't ever put 8 point touch on my phone. I could try to flash it though and see if that does anything.
Sent from my Photon 4G

I would up with a similar issue on my Evo, and I wound up having to get a new one. Not sure if the Photon is gonna be the same, but that was how my phone was sadly. Let us know if the eight point touch helps or not.

So everything looks fine on the multi-touch but i cant get the program up while my screen is freakin out so it kinda defeats the purpose. Jokers skinny 4g doesn't have 8 touch point mod correct?
Sent from my Photon 4G

No not that I know of.
Sent from my Photon via XDA

So I got the multi up while it was freakin out. There was a point toward the top of the screen (the edge of the touch "disc" was touching the edge of the screen) that stayed where it was but just jittered left to right. The really weird part is that my second touch point could not go above it. This has to be a manufacturer flaw as far as I'm concerned so when I have time I'm going to call Motorola.
Sent from my Photon 4G

Its an issue with charging. Just unplug it if it gets annoyingly useless
Sent from my MB855 using XDA App

jokersax11 said:
Its an issue with charging. Just unplug it if it gets annoyingly useless
Sent from my MB855 using XDA App
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Click to collapse
I would agree as I've seen something similar with my Heroc. The problem is it happens all the time when it's unplugged... the micro USB could be haunted with an evil ghost charger... I'm not sure what the exercisium protcol is for that.

So I figured out that the top left of my screen isn't level with the rest. When the problem starts to happen I turn off the screen, compress the top left corner and the problem is gone for half a day to a day. So... That's cool...
Sent from my Photon 4G

Related

[Q] Anyone else getting dead spot (touchscreen?)

I've had the device for about 5 months of use, then I switched over to several other phones. The lower left corner just gets harder and harder to press down on it (and its the frickin app drawer icon area too).
Just wanted to see if this was common, and if I should send it back?
I've set it back to a normal rom and left it on a shelf for quite awhile..
Oh, and did the end of life already come into effect for this line from HTC?
I have the same problem and now the top right corner is starting to get hard to press. Weird thing is, if you use one of those drawing apps it detects the lightest touch everywhere just fine. The problem only occurs when trying to press a virtual button like on the keyboard or the ok button in the market. Its been this way on different keyboards and rom's so I dont really get it.
I had this issue... when the phone gets hot. So on hot days, when it's in the case, the screen starts acting up. It happens across roms, so my guess is that it's not limited to a particular one, and it's a hardware issue. Suggestion: reroot or adjust your clock settings to make your phone run cooler.
I had my first Eris replaced because of a deadspot, seems almost as common as a bad trackball/forever scroll
Sent from my Gin-Sen-Tazz using XDA Premium App
I'm having this issue. Bottom left is dead and then like, row two from the top is dead for me too.
I've got a spot on the upper right of my screen right below where install is when downloading an app from the market
Sent from my Gin-Sen-Tazz using XDA App
I had a whole row of sensors go out right along the top of the keyboard. The touch screen continued to get worse until it was unusable. I have best buy btp, so I sent it back and received a refurb from bb.
Sent from my ADR6200 ERIS using XDA App

Weird Streak Multicoloured lines at bottom of the screen

anyone find weird multicoloured lines on the bottom of phone popping up on phone when connected to USB or at some instances temporarily for some seconds?
I do when playing a certain game, dont remember which one right now though
Edit: doodle fit is the game
I get them when I first unlock my screen after a reboot
Sent from my PG86100 using XDA App
Um guys, that's a software defect. My 3D has no lines, and if it did, I'd be taking it back..
Sent from my PG86100 using XDA Premium App
Its only that one game/app that does it for me. I thought it was the app, don't see it anywhere else, and the chuzzle game is misaligned.
charnsingh_online said:
anyone find weird multicoloured lines on the bottom of phone popping up on phone when connected to USB or at some instances temporarily for some seconds?
Click to expand...
Click to collapse
Yeah its just screen tearing from the exploit being ran. No big deal iv had way worse when cooking my own ROM and kernels for the og 4g
Can s-off come out and play? You run but you can't hide
+1^^^ Yeah I only noticed it when running eugene's Perma temp root script. Never before and never after.

Touch panel issues and runaway phone.

Ok so I'm at week 3 with this thing and yesterday I noticed that my screen had a dead spot on it. What I mean by that is that there was an unresponsive section on the screen. I had experienced this before on my E4G. End result was sprint replaced the phone. By last night the spot responded again but a new location was affected by this problem.
Also the last few days I've had issues with the phone just "running away". I will get backed out of an app automaticlly then multiple selections are made as the phone flies through different screens on its own. While this is happening I do feel a haptic response to this phantom finger making all these selections. When I touch the screen myself there is no response to my touch. Screen shutdown stops the action and allows me to restart the phone after I get the screen back on.
Need to know if anyone else is or has experienced this. I've only got a few days left on my 30 for return without having to pay for another phone.
Also, I have not rooted this device or used any mods.
Sent from my PG86100 using XDA App
aaronb1980 said:
Ok so I'm at week 3 with this thing and yesterday I noticed that my screen had a dead spot on it. What I mean by that is that there was an unresponsive section on the screen. I had experienced this before on my E4G. End result was sprint replaced the phone. By last night the spot responded again but a new location was affected by this problem.
Also the last few days I've had issues with the phone just "running away". I will get backed out of an app automaticlly then multiple selections are made as the phone flies through different screens on its own. While this is happening I do feel a haptic response to this phantom finger making all these selections. When I touch the screen myself there is no response to my touch. Screen shutdown stops the action and allows me to restart the phone after I get the screen back on.
Need to know if anyone else is or has experienced this. I've only got a few days left on my 30 for return without having to pay for another phone.
Also, I have not rooted this device or used any mods.
Sent from my PG86100 using XDA App
Click to expand...
Click to collapse
I haven't had the issue where the phone is whipping through different screens on its own, but I have had a dead spot in one particular area a few times. It doesnt always happen, and I can't really force it to repeat. It is totally random when it happens, but it is that same spit every time it does happen. A factory reset seemed to help, but it still happens once in a while. When it happens, I change to a different screen, then go right.back to the screen with the 'dead spot' and it is no longer dead/unresponsive. Very odd.
I would try a factory reset, then of the problem persists I'd probably take it to Sprint. I have a couple days left and am pondering exchanging mine for a new one as well.
Sent from my PG86100 using XDA App
Did you have anything plugged into the headset jack? Only time I've experienced a runaway phone going crazy was when I had mine plugged into an amp via the headphone jack. All sorts of crazy control signals go through there.
Mike
No sir, nothin plugged in
Sent from my PG86100 using XDA App
my friend had this happen to her evo shift a couple times. It occured after she upgraded to gingerbread. I beleive she hard reset it and it went away

Unresponsive touch screen

I just bought this EVO 3D and sometimes the touch screen becomes unresponsive and I must turn the screen off and back on to get it to work again. After I do that the screen works fine until it happens again at random times. Is anyone else experiencing this? I am on a fresh install using the latest RUU 2.08.651.2, all stock and not rooted. I have no other problems with the touch screen other then having to cycle the screen on and off once in a while. I am hoping this is a stock rom issue and not a hardware problem.
That happen to me but is not the screen is the htc sense...the issue went away with the wtsb rom....
Sent From My HTC EVO 3D ROOTED
My EVO 3D (stock/unroot) top half screen intermittent unresponsive.
And sometimes can scroll up in the menu, but can't scroll down at all.
Contacted HTC email support, and followed the guide to hard reset the phone, but problem starts happening within 24 hours without any other apps installed.
Here's the video:
My EVO 3D (stock/unroot) top half screen intermittent unresponsive.
And sometimes can scroll up in the menu, but can't scroll down at all.
Contacted HTC email support, and followed the guide to hard reset the phone, but problem starts happening within 24 hours without any other apps installed.
Here's the video:
/watch?v=4uTMVuFh50M (youtube)
I had dead pixels had to return Phone now on new hboot good luck
I'm thinking my EVO 3D might have an issue like the EVO 4G. I went ahead and unlocked my phone then flashed CM7 alpha. With CM7 it also stopped responding at random times. I also noticed if I hold the phone with my hand wrapped firmly around it the issue will not happen. Last night I used the phone for over an hour straight without having to cycle the screen on and off. Today it happen 6 out 10 times I used my today at work without holding it firmly.
Or maybe I just have a bad digitizer?
I've had this too after flashing a new rom. I'd have to turn the screen off and back on again to fix. I'm not sure if there is a permanent fix at all. Been trying to find one.
What is driving me crazy is I can't figure out if I should just go ahead a replace the digitizer or is it software/firmware related. It seems to be app specific and its always the same spots on specific apps that don't work. Sometimes the phone will work normally depending on how I hold it. Also games do not seem to be affected and pulling down the status bar usually always causes the screen to not respond to touch. How can the screen recognize my touch in 1 app but not recognize the same spot in another app? If anyone has dealt with this before could you please advise me on what to do, thank you.
I am having the exact same problem and my phone is now getting to the point where it is unusable. I took it in to sprint and said listen this isnt just a software thing my touch screen doesnt work. so i left it there for 3 hours to come back and them say... oh it was a software thing we did a hard reset and its fine. and then an hour later it started happening i dont know what to do sprint wont fix it and i have all the insurance and protection plans. I feel like I was railroaded on this pos phone!
danweb66 said:
I am having the exact same problem and my phone is now getting to the point where it is unusable. I took it in to sprint and said listen this isnt just a software thing my touch screen doesnt work. so i left it there for 3 hours to come back and them say... oh it was a software thing we did a hard reset and its fine. and then an hour later it started happening i dont know what to do sprint wont fix it and i have all the insurance and protection plans. I feel like I was railroaded on this pos phone!
Click to expand...
Click to collapse
Def. Software related, a ported swype keyboard on miui wouldn't work for me, would show up just couldn't use half the bottons, have you calibrated the touch screen any issues with that?
Shot from my shooter in 3D
injected with cleanrom2.7
try this from sensation forum
http://forum.xda-developers.com/showthread.php?t=1206188
jsergio123 said:
I just bought this EVO 3D and sometimes the touch screen becomes unresponsive and I must turn the screen off and back on to get it to work again. After I do that the screen works fine until it happens again at random times. Is anyone else experiencing this? I am on a fresh install using the latest RUU 2.08.651.2, all stock and not rooted. I have no other problems with the touch screen other then having to cycle the screen on and off once in a while. I am hoping this is a stock rom issue and not a hardware problem.
Click to expand...
Click to collapse
Nevermind, link is down.
I took it into sprint because of the same problem about a quarter of the bottom screen would not respond I didn't have insurance, I did have to unroot it before I took it in, but they swapped it out with no hassle.
They said I was the 3rd person with the same issue? Could be a HTC problem? But my new EVO 3D is running infected eternity ROM no problem
Big up to SYNERGY ROMS.....
Sent from my PG86100 using XDA Premium App

[Q]Capacitive Buttons not Registering Touch

Hello,
All of a sudden last night the capacitive buttons (4 buttons on bottom of screen) stopped working. They light up as normal, but when I press them nothing happens. I've tried flashing many different ROMs, including old stable nandroids I had.
The weird thing is that after leaving it powered off for about 4 hours, upon boot up the buttons worked for a few minutes. Then they stopped working again, and they haven't worked since.
Any ideas?
Thanks
zaner123 said:
Hello,
All of a sudden last night the capacitive buttons (4 buttons on bottom of screen) stopped working. They light up as normal, but when I press them nothing happens. I've tried flashing many different ROMs, including old stable nandroids I had.
The weird thing is that after leaving it powered off for about 4 hours, upon boot up the buttons worked for a few minutes. Then they stopped working again, and they haven't worked since.
Any ideas?
Thanks
Click to expand...
Click to collapse
Does the touch screen still work? Try downloading the touch test app and run your finger from the middle of the screen down along the buttons to see if it still registers as a touch.
Also, have you tried flashing the stock ruu yet? I ran into a problem where my touchscreen completely stopped working, and the only way I was able to fix it was by flashing stock again.
The touch screen works perfectly, it's only the buttons on bottom (home, menu, back, search) that don't work.
More interesting... it seems that the buttons only work when it is particularly cold. They quickly stop working after using the phone for any duration of time tho.
How do I flash the stock RUU? I'm not hboot 1.5 btw, got my E3D at release.
Thanks
I decided to order a new digitizer. Hopefully that fixes the problem.
Sent from my fingers.
I installed the new digitizer. Very difficult. More issues now tho:
Right after installing I tried the "touch test" app and everything seemed to be fine. A few minutes later it reverted to being problematic. There are a couple horizontal strips where touch doesn't register. If I drag my finger from the top of the screen to the bottom, the registered touch skips a couple time.
Any idea what is the problem, and how to fix it? Thanks
Damn dude u just got a bad evo
Sent from my PG86100 using xda premium
chuko303 said:
Damn dude u just got a bad evo
Sent from my PG86100 using xda premium
Click to expand...
Click to collapse
If that's true...well.. ****.
Lol sell it and buy a new one???
Sent from my PG86100 using xda premium
Sell a broken phone? I guess I could do it online..but..what kind of person scams on the internet??
Lol u not the only one......muah hahahaha ...jl
Sent from my PG86100 using xda premium

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