[Q]Capacitive Buttons not Registering Touch - HTC EVO 3D

Hello,
All of a sudden last night the capacitive buttons (4 buttons on bottom of screen) stopped working. They light up as normal, but when I press them nothing happens. I've tried flashing many different ROMs, including old stable nandroids I had.
The weird thing is that after leaving it powered off for about 4 hours, upon boot up the buttons worked for a few minutes. Then they stopped working again, and they haven't worked since.
Any ideas?
Thanks

zaner123 said:
Hello,
All of a sudden last night the capacitive buttons (4 buttons on bottom of screen) stopped working. They light up as normal, but when I press them nothing happens. I've tried flashing many different ROMs, including old stable nandroids I had.
The weird thing is that after leaving it powered off for about 4 hours, upon boot up the buttons worked for a few minutes. Then they stopped working again, and they haven't worked since.
Any ideas?
Thanks
Click to expand...
Click to collapse
Does the touch screen still work? Try downloading the touch test app and run your finger from the middle of the screen down along the buttons to see if it still registers as a touch.
Also, have you tried flashing the stock ruu yet? I ran into a problem where my touchscreen completely stopped working, and the only way I was able to fix it was by flashing stock again.

The touch screen works perfectly, it's only the buttons on bottom (home, menu, back, search) that don't work.
More interesting... it seems that the buttons only work when it is particularly cold. They quickly stop working after using the phone for any duration of time tho.
How do I flash the stock RUU? I'm not hboot 1.5 btw, got my E3D at release.
Thanks

I decided to order a new digitizer. Hopefully that fixes the problem.
Sent from my fingers.

I installed the new digitizer. Very difficult. More issues now tho:
Right after installing I tried the "touch test" app and everything seemed to be fine. A few minutes later it reverted to being problematic. There are a couple horizontal strips where touch doesn't register. If I drag my finger from the top of the screen to the bottom, the registered touch skips a couple time.
Any idea what is the problem, and how to fix it? Thanks

Damn dude u just got a bad evo
Sent from my PG86100 using xda premium

chuko303 said:
Damn dude u just got a bad evo
Sent from my PG86100 using xda premium
Click to expand...
Click to collapse
If that's true...well.. ****.

Lol sell it and buy a new one???
Sent from my PG86100 using xda premium

Sell a broken phone? I guess I could do it online..but..what kind of person scams on the internet??

Lol u not the only one......muah hahahaha ...jl
Sent from my PG86100 using xda premium

Related

Unresponsive screen

Anyone else getting this? Seems to be only the top half of the screen it does this randomly. Takes a reboot to fix it. I am rooted and no matter the ROM tgis happens 2-3 times a week
Sent from my PG86100 using XDA App
Sounds like a problem. I would definitely bring the phone in to be checked out.
Sent from my PG86100 using XDA App
Alchem!st said:
Sounds like a problem. I would definitely bring the phone in to be checked out.
Sent from my PG86100 using XDA App
Click to expand...
Click to collapse
Happened to me once with my first one, and twice with my second. Not enough times to really make me care.
i've experienced unresponsive issues
So i've experienced the screen randomly becoming unresponsive. So i know its lot locked because i've been in phone calls when it happened, or i can see animations working, or maybe a download bar progressing and then the screen will do nothing at all. I can shut the screen off and back on but then not be able to unlock it. But then i've had the same happen, but i would then be able to unlock the phone only for nothing beyond that to respond. This does eventually go away/stop, Its odd as it makes me think its the screen at times, then software at times (sometimes i cannot hold the power to restart/power down).
i have a similar problem where my lower part of the screen becomes unresponsive randomly at times once a day and then goes away after reboot . im not rooted

[Solved] Screen won't let me touch it. Cold...

Sometimes (about half the time now) when i try to unlock my screen the touch won't work. Some of these times (what was just occurring at first) it will unlock and then the screen will "jitter" and select random things while not responding to my touch, other times it just wont respond or do anything. Originally i thought that this was just a problem with the stock rom but i have boot strapped and flashed joker's new rom and it's still having the problem. Should i be contacting Motorola to gave them replace my phone?
Other info:
I have in pocket deselected.
RUNNING 198_7
Using widget locker, but i think it happens with out it
Launcher pro
Thanks for the help!
Edit:
So I figured out that the top left of my screen isn't level with the rest. When the problem starts to happen I turn off the screen, compress the top left corner and the problem is gone for half a day to a day. So... that's cool... at least it is still under warranty.
I found the it happened to my phone ALOT when connected via USB to the computer and after I cleaned the screen off with glass cleaner when I ran the multi-touch test for the 8-point touchmod.
hoslayer13 said:
I found the it happened to my phone ALOT when connected via USB to the computer and after I cleaned the screen off with glass cleaner when I ran the multi-touch test for the 8-point touchmod.
Click to expand...
Click to collapse
I've seen it happen on my hero with bad usb cords but this is happening when not plugged in. I've also never used glass cleaner on it or the multi-touch test on the photon.
Sent from my Photon 4G
Im thinking i need to let a hold of Motorola
Sent from my Photon 4G
So I was using my phone and just set it down and it started freaking out and going into things before the screen even shut off. Should I check out the multi-touch thing to just see where my touch points are or can I do some type of calibration?
Sent from my Photon 4G
Edit: I'm guessing that I'm the only one having this problem?
Have u tried reflashing 8 point touch?
Sent from my MB855 using XDA App
Doballa said:
Have u tried reflashing 8 point touch?
Sent from my MB855 using XDA App
Click to expand...
Click to collapse
I haven't ever put 8 point touch on my phone. I could try to flash it though and see if that does anything.
Sent from my Photon 4G
I would up with a similar issue on my Evo, and I wound up having to get a new one. Not sure if the Photon is gonna be the same, but that was how my phone was sadly. Let us know if the eight point touch helps or not.
So everything looks fine on the multi-touch but i cant get the program up while my screen is freakin out so it kinda defeats the purpose. Jokers skinny 4g doesn't have 8 touch point mod correct?
Sent from my Photon 4G
No not that I know of.
Sent from my Photon via XDA
So I got the multi up while it was freakin out. There was a point toward the top of the screen (the edge of the touch "disc" was touching the edge of the screen) that stayed where it was but just jittered left to right. The really weird part is that my second touch point could not go above it. This has to be a manufacturer flaw as far as I'm concerned so when I have time I'm going to call Motorola.
Sent from my Photon 4G
Its an issue with charging. Just unplug it if it gets annoyingly useless
Sent from my MB855 using XDA App
jokersax11 said:
Its an issue with charging. Just unplug it if it gets annoyingly useless
Sent from my MB855 using XDA App
Click to expand...
Click to collapse
I would agree as I've seen something similar with my Heroc. The problem is it happens all the time when it's unplugged... the micro USB could be haunted with an evil ghost charger... I'm not sure what the exercisium protcol is for that.
So I figured out that the top left of my screen isn't level with the rest. When the problem starts to happen I turn off the screen, compress the top left corner and the problem is gone for half a day to a day. So... That's cool...
Sent from my Photon 4G

Capacitive Soft Button Backlight Staying On....

Has anyone had an issue with the capacitive buttons staying lit even after screen is off and randomly flashing with screen off as well? I have them set to Always off in Energy Tweaks. I don't have any apps installed for flashing led notifications or any of that stuff. Any help? It's annoying seeing my phone sitting on my desk in complete darkness with the soft buttons lit up making it hard to sleep since it keeps me up all night wondering why they are on or randomly flashing on occasion.....I've seen suggestions of using Screen Filter, LED Hack, BLN Control and others to kill the soft button backlight. None worked I'm S-off using Speed Rom with stock kernel
Thread moved to Q&A. Please keep all question/help related threads in that section. Thank You.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Didn't we go to different schools together?...<~~~see what I did there? Coffee Bean!
Sent from my HTC One X, using Tapatalk 2.1.3
I've got a friend whos Amaze is doing the same thing. His lights stay on even if screen is off.
Is it a hardware issue or software?
Sent from my LG-P999 using xda app-developers app
sunster said:
I've got a friend whos Amaze is doing the same thing. His lights stay on even if screen is off.
Is it a hardware issue or software?
Sent from my LG-P999 using xda app-developers app
Click to expand...
Click to collapse
Not sure about your friends but in my particular case the back, menu and search soft buttons would be dim but the home key would be partially dim. Sort of like half the house had the lights on while the other half didnt. My lights would remain on in the same fashion while in recovery and bootloader....Called tech support to get my phone replaced due to the "hardware failure" as he called it. Anyways I flashed the ruu RUBY_ICS_35_S_TMOUS_2.14.531.3_R2_Radio_1.14.550L. 17DC_30.78.550L.15_release_262141_signed.zip through the bootloader which put the stock hboot back on and showed *Locked* and put it all back stock then adb fastboot oem writesecureflag 3 to S=On so it doesn't even look like I ever tinkered with it
A "new or like new" replacement is en route to me as I type and should be delivered any moment seeing as how it's nearing the end of the day.
Ah. On his phone all the lights stay on at the same intensity.
Sent from my LG-P999 using xda app-developers app

[Q] soft buttons not working

Last week out of nowhere my soft buttons became either really laggy or i have to press them about ten times for any button to respond, is it my phones hardware or rom or any fix?? Running ViperRez 1.0.3
rickyjohn said:
Last week out of nowhere my soft buttons became either really laggy or i have to press them about ten times for any button to respond, is it my phones hardware or rom or any fix?? Running ViperRez 1.0.3
Click to expand...
Click to collapse
Bump for same issue.
Phone is in perfect condition never dropped and has always been in a case. Like OP the buttons randomly stopped working, I have to press each one at least 20 times to get it to work once sometimes up to 50 times.
I installed an app with a back and home button but can only use the home since i'm not rooted.
Still under warranty so may get a replacement, unless someone knows what to do.
If you're literally clicking it 50 times then you probably have a n issue with your phone but if it just laggs a little bit, make sure you have a stable rom and a stable kernel and that you arent choosing a laggy governor or underclocking your phone too much
If you turn your display up 100% and put your rezzy in a dark room, you will see a gap at the bottom of the glass and phone housing. Dirt, dust, and crapola can get down in there.....and yes, can eventually cause issues. Before you doubt this, call BigRed and ask how many have been returned because of this......
My last rezzy i took apart a applied a thin silicone to create a seal around the housing. Never had an issue, and fixed the light seep issue
But it is way easier to just backup your junk and flash a different rom to troubleshoot!
Sent from my Galaxy Nexus using Tapatalk 2
I slid my fingernail in the crack and the buttons worked for a few seconds.
I'm thinking that since the rest of the digitizer works fine that there's dirt stuck in there.
Sent from my ADR6425LVW using xda app-developers app

Soft keys not lighting up

After my bootload unlock and root, my softkeys don't work, help!
working fine here not sure what would have caused that
I just realized its an auto lighting issue, cover your light and proximity sensor and they come on. Voila!
I find something new/different every couple hours it seems like.
My soft keys don't light up either but I've been looking around and it appears in all the reviews I've seen, they don't lite up. Can someone confirm or deny this please?
byersbw said:
My soft keys don't light up either but I've been looking around and it appears in all the reviews I've seen, they don't lite up. Can someone confirm or deny this please?
Click to expand...
Click to collapse
Mine do light up. It needs to be dark or you need to cover up the sensor.
turn off your lights or go in a dark room. They DO light up and if yours don't, you have an issue.
Sent from my Nexus 7 using xda app-developers app
Mine have been intermittent. Sometimes they light up and most of the time they don't. I love it when they work, it really helps. I keep missing the right spot for the back button unless I can see it. Mine would turn on when I rotated the phone to landscape and then go off again when rotated back to portrait. For the last hour they've been on all the time.
I just tried the light sensor theory and it's 100% right. I shined a bright flashlight at the ambient light sensor and the buttons turned off. Took the flashlight away and the buttons turned back on.
edit: crap, I spoke too soon. They turned off again and now won't turn on no matter what I do. They came on for a few seconds and then went off again. Now they're still off. I look forward to seeing them again soon, just wish I knew what makes them stay lit up.
ditchedthefruit said:
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
I feel stupid. After using the phone while in the darkness of my bedroom the soft key lights came on just fine. Problem solved. They don't turn on during the day. What a smart phone!
Sent from my HTC One using xda premium
byersbw said:
I feel stupid. After using the phone while in the darkness of my bedroom the soft key lights came on just fine. Problem solved. They don't turn on during the day. What a smart phone!
Sent from my HTC One using xda premium
Click to expand...
Click to collapse
My keys don't turn on unless I'm in a totally dark room, with no lights on anywhere. Frankly I think it's pretty stupid. I can't see the keys at all for about 90% of the time I'm using it. It would be nice to have a switch to just turn them on and leave them on. Maybe a widget but would probably require root.
This whole thread seems weird to me cause my keys don't shut off
Sent from my HTC One using xda app-developers app
shook187 said:
This whole thread seems weird to me cause my keys don't shut off
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
If this phone weren't so awesome in every other way the (un)lighted buttons would be a deal breaker for me. It's pissing me off although I know eventually I'll get used to where the keys are supposed to be. The few times when the keys light up makes me pissed off for all the times when they don't.
If your keys stay lit all the time there must be a setting somewhere to turn them on. ??
Maybe a poll would be appropriate - see if this is a big problem or if I have a defective phone.
Am I the only one who soft keys are always lit up?
By the way I like them to be lit up all the time.
Sent from my HTC One using xda app-developers app
shook187 said:
Am I the only one who soft keys are always lit up?
By the way I like them to be lit up all the time.
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
Do you mean even when the screen is off?
Mine worked.. then stopped.. took 3 factory resets to get them going. But now have to be in a really dark room for them to work..
Not pleased but this phone rocks. Hopefully HTC fixes this. Just chock it up as early adopter pains..
P.S glad I'm not the only one this bug is affecting..
Sent from my HTC One using xda app-developers app
you can Restore to factory status,and try this again.:silly:
def. seems like the sensor to initialize the backlight for the buttons is very sensitive. Wish it would pop on in low light not complete darkness.
Bump. For anyone interested making their capacitive buttons turn on with the screen, regardless of lighting.
http://forum.xda-developers.com/showpost.php?p=44478387&postcount=4
Simba501 said:
Bump. For anyone interested making their capacitive buttons turn on with the screen, regardless of lighting.
http://forum.xda-developers.com/showpost.php?p=44478387&postcount=4
Click to expand...
Click to collapse
What Simba really meant to say:
For anyone rooted and interested in making their capacitive buttons turn on with the screen, regardless of lighting.
banksc said:
What Simba really meant to say:
For anyone rooted and interested in making their capacitive buttons turn on with the screen, regardless of lighting.
Click to expand...
Click to collapse
Ah. I assumed anyone here would be rooted. You can stay stock, and it's easy to do.
Sent from my HTC One
EDIT: For anyone else interested, the developer of the app has just added official support for our devices. He has a thread in the international One forums.
http://forum.xda-developers.com/showthread.php?t=2402153

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