[Q] Anyone else getting dead spot (touchscreen?) - Droid Eris Q&A, Help & Troubleshooting

I've had the device for about 5 months of use, then I switched over to several other phones. The lower left corner just gets harder and harder to press down on it (and its the frickin app drawer icon area too).
Just wanted to see if this was common, and if I should send it back?
I've set it back to a normal rom and left it on a shelf for quite awhile..

Oh, and did the end of life already come into effect for this line from HTC?

I have the same problem and now the top right corner is starting to get hard to press. Weird thing is, if you use one of those drawing apps it detects the lightest touch everywhere just fine. The problem only occurs when trying to press a virtual button like on the keyboard or the ok button in the market. Its been this way on different keyboards and rom's so I dont really get it.

I had this issue... when the phone gets hot. So on hot days, when it's in the case, the screen starts acting up. It happens across roms, so my guess is that it's not limited to a particular one, and it's a hardware issue. Suggestion: reroot or adjust your clock settings to make your phone run cooler.

I had my first Eris replaced because of a deadspot, seems almost as common as a bad trackball/forever scroll
Sent from my Gin-Sen-Tazz using XDA Premium App

I'm having this issue. Bottom left is dead and then like, row two from the top is dead for me too.

I've got a spot on the upper right of my screen right below where install is when downloading an app from the market
Sent from my Gin-Sen-Tazz using XDA App

I had a whole row of sensors go out right along the top of the keyboard. The touch screen continued to get worse until it was unusable. I have best buy btp, so I sent it back and received a refurb from bb.
Sent from my ADR6200 ERIS using XDA App

Related

[Solved] Screen won't let me touch it. Cold...

Sometimes (about half the time now) when i try to unlock my screen the touch won't work. Some of these times (what was just occurring at first) it will unlock and then the screen will "jitter" and select random things while not responding to my touch, other times it just wont respond or do anything. Originally i thought that this was just a problem with the stock rom but i have boot strapped and flashed joker's new rom and it's still having the problem. Should i be contacting Motorola to gave them replace my phone?
Other info:
I have in pocket deselected.
RUNNING 198_7
Using widget locker, but i think it happens with out it
Launcher pro
Thanks for the help!
Edit:
So I figured out that the top left of my screen isn't level with the rest. When the problem starts to happen I turn off the screen, compress the top left corner and the problem is gone for half a day to a day. So... that's cool... at least it is still under warranty.
I found the it happened to my phone ALOT when connected via USB to the computer and after I cleaned the screen off with glass cleaner when I ran the multi-touch test for the 8-point touchmod.
hoslayer13 said:
I found the it happened to my phone ALOT when connected via USB to the computer and after I cleaned the screen off with glass cleaner when I ran the multi-touch test for the 8-point touchmod.
Click to expand...
Click to collapse
I've seen it happen on my hero with bad usb cords but this is happening when not plugged in. I've also never used glass cleaner on it or the multi-touch test on the photon.
Sent from my Photon 4G
Im thinking i need to let a hold of Motorola
Sent from my Photon 4G
So I was using my phone and just set it down and it started freaking out and going into things before the screen even shut off. Should I check out the multi-touch thing to just see where my touch points are or can I do some type of calibration?
Sent from my Photon 4G
Edit: I'm guessing that I'm the only one having this problem?
Have u tried reflashing 8 point touch?
Sent from my MB855 using XDA App
Doballa said:
Have u tried reflashing 8 point touch?
Sent from my MB855 using XDA App
Click to expand...
Click to collapse
I haven't ever put 8 point touch on my phone. I could try to flash it though and see if that does anything.
Sent from my Photon 4G
I would up with a similar issue on my Evo, and I wound up having to get a new one. Not sure if the Photon is gonna be the same, but that was how my phone was sadly. Let us know if the eight point touch helps or not.
So everything looks fine on the multi-touch but i cant get the program up while my screen is freakin out so it kinda defeats the purpose. Jokers skinny 4g doesn't have 8 touch point mod correct?
Sent from my Photon 4G
No not that I know of.
Sent from my Photon via XDA
So I got the multi up while it was freakin out. There was a point toward the top of the screen (the edge of the touch "disc" was touching the edge of the screen) that stayed where it was but just jittered left to right. The really weird part is that my second touch point could not go above it. This has to be a manufacturer flaw as far as I'm concerned so when I have time I'm going to call Motorola.
Sent from my Photon 4G
Its an issue with charging. Just unplug it if it gets annoyingly useless
Sent from my MB855 using XDA App
jokersax11 said:
Its an issue with charging. Just unplug it if it gets annoyingly useless
Sent from my MB855 using XDA App
Click to expand...
Click to collapse
I would agree as I've seen something similar with my Heroc. The problem is it happens all the time when it's unplugged... the micro USB could be haunted with an evil ghost charger... I'm not sure what the exercisium protcol is for that.
So I figured out that the top left of my screen isn't level with the rest. When the problem starts to happen I turn off the screen, compress the top left corner and the problem is gone for half a day to a day. So... That's cool...
Sent from my Photon 4G

Touch Input Failiur: What are my options ?

Whats up?
Recently i started having a problem with my EVO 3D, it started out with a mere extra character insertion every time i was typing a message.
It now evolved to the point where the phone is almost unusable, as i cant get to anything without a hustle. It wont recognize my inputs, it makes its own decisions, even having hard time pulling the ring up to access my home screen!
I have used an app called "Check My Android" its a utility tool that lets you test the phones functionality in various areas, such as (the one I was most interested in) "Multi Touch"
It allowed me to point on the screen, highlighting the contact between my finger and the screen. As i move around, and approach the upper left corner, it mysteriously adds another contact point in the dead bottom middle.
Another method i used to check the Input recognition is calling up *#*#3424#*#* and running the "Line Drawing Test" Now this one draws lines as you move around on the screen, the interesting part is that when i get to the area of the screen (Upper left corner -ish) and draw circles, it instantly draws straight lines to the bottom middle, as that spot get an extra input when hitting the upper left one. :S
So I did do, on the advice of HTC's Online Chat "Kristine" a "Touch Input Data Clear", a "Sense Data Clear", a "Hard Reset" (Without backing up anything)
But all i ended up with is a **** load of Data loss and the problem persists!
I would try and Root, load a custom ROM, but if that doesn't fixes it, I'll mess up my warranty probably... Not that i can find my receipt anyways... :/
So what am i to do here ?!
Are any of you facing this problem, is it hardware or software?
[UPDATE] After the Hard Reset, the upper left corner remains faulty, but now also the entire bottom region where HTC has their "App Drawer, Phone, Personalize" buttons are non responsive for periods of time!
It happens to me too, but it only happens to me when I'm not grounded. For example, when I'm standing on the ground, it's fine. But when I'm on my forklift, it messes up.
I think the only solution is to have Sprint crack it open and look for a ground fault.
Sent from my PG86100 using XDA
flomexico said:
It happens to me too, but it only happens to me when I'm not grounded. For example, when I'm standing on the ground, it's fine. But when I'm on my forklift, it messes up.
I think the only solution is to have Sprint crack it open and look for a ground fault.
Sent from my PG86100 using XDA
Click to expand...
Click to collapse
Wat
Sent from my tf9001 with XDA XD.
flomexico said:
It happens to me too, but it only happens to me when I'm not grounded. For example, when I'm standing on the ground, it's fine. But when I'm on my forklift, it messes up.
I think the only solution is to have Sprint crack it open and look for a ground fault.
Sent from my PG86100 using XDA
Click to expand...
Click to collapse
Yah well, for me, it kinda did it all the time weather i was grounded or not..
and i cant really have Sprint take a look at it since I'm on the other side of the Atlantic hehe
But i did hand it in for repairs at the vendor where i bought it, I'll know what it was screwing it up in like 8 days..
THX anywyas

[Q] Touch Screen Issues

There is a vertical area on the touch screen that is totally unresponsive. Because of this I am unable to hit c, v, f, g or t on my soft keyboard, and using the input text icon thingy have seen that it goes higher up.
Some background now.
Back in January/February, broke the digitizer on my phone. I ordered a new one from repairsuniverse. Installed, all perfectly fine. I would sometimes get "bubbles" and dust between the screens (I messed up the heat tape some.) I would use the lil plastic prybar and fix the issue without opening the whole phone. No issues before.
Yesterday, I decided to finally root, s-off, and try some mods. Before I got to it, I fixed another one of those bubble things on my screen. Went through it all, and went fairly smoothly, and installed cleanrom de. Touch screen would sometimes wig out and become completely unresponsive last night, but hitting the power button would bring it back. Went on and started downloading allot of my apps from the market, and went to bed.
Woke up this morning, touch screen was completely unresponsive. Couldn't get past the lockscreen, even after pulling the battery. I though I must of messed something up earlier when I popped off the screen yesterday (because the signs before compete unresponsiveness.) Tore the phone apart, physically inspected the cable and screen, found no visible defects, and firmly reseated the cable back into the...thingy.
Still no go. Yesterday I had only flashed the kernel for 3.13 on scotts thread, thought that might of been the issue, and flashed the whole 3.14 ruu from nils business sense rom page (because it has a fixed mainver) onto my phone. Success. The screen was working again. Go unlock>recovery>install cleanrom de again. Trying to sign into google, cant hit the listed letters above, flipped into landscape to continue. Couldn't figure out still what was wrong. I went back to the 3.14 ruu, not testing it before when it was installed, and the issue persisted there as well.
So, software? Hardware? Any ideas for fixes would be greatly appreciated.
In the market download an app like touch test and go over the area that is having problems and see if they persist.
From what you have said sounds like a hardware issue. I just am not sure what you would need to do next.
Sent from my ADR6425LVW using XDA
Downloaded the app, dead area all the way vertical between the 6th and 9th grid
I went and wiped absolutely everything and installed cleanrom again (like you I'm doubting software is the issue.)
Going to open her back up, maybe before it was software, but this time its hardware...I don't know...
Did u ever get this resolved I am having the exact same issue but mine is a "like new replacement".
I too have a dead zone going horizontal from line 22-24, but can still use the keyboard in that space so it's not completely dead
Actually I can touch almost anything in that section, only a few apps give me fits in that area???
Sent from my ADR6425LVW using xda premium
ROB281 said:
I too have a dead zone going horizontal from line 22-24, but can still use the keyboard in that space so it's not completely dead
Actually I can touch almost anything in that section, only a few apps give me fits in that area???
Sent from my ADR6425LVW using xda premium
Click to expand...
Click to collapse
Op issue is similar to mine, it got to the point where I called VZW and I am having a replacement sent AGAIN! doesn't it annoy you?
Also tried touch test and yep big void right in the middle vertically on the phone but the weird thing is that it goes back to normal after a while.
Also I re flashed thinking it was a software issue but nope.
So do you think it was the cheap digitizer or bad install?

[Q] Help! Spurious button presses make phone act like it is possessed

Today my Atrix 4G started acting like a ghost was controlling it. It can be just sitting there with the display on, and somt part of the screen will be pressed and a program started. I have Elixir 2 buttons, Multicon buttons, and the regular app buttons installed on the display by the basic ATT controls. All three have had buttons "pressed" in a seemingly random way. I have rebooted several times. The phone is quite unusable.
Then I also get my regular reboot problem. The phone will be fine all day, but at some point, it just starts rebooting every 2 minutes. The little LED in the upper right corner turns often purple (it is usually green.) I get the process stopped message a lot then, too. It happens even if it is fully charged.
Part of your problem can be after having widgets on screen if you then froze the program which is for the widget the widget remains but as a ghost. You don't see it but its there. I had this issue with something like beautiful widgets and it played hell with my phone. Just a thought.
Sent from my MB860 using xda premium
No wifi, nothing frozen
I have not frozen any programs. It happened after several reboots. I also did not have wifi turned on.
Thanks for your suggestions
ziva1 said:
I have not frozen any programs. It happened after several reboots. I also did not have wifi turned on.
Thanks for your suggestions
Click to expand...
Click to collapse
I have this issue too, but it happens at random times and I can stop it by turning the screen off then on.
I think it might be the digitizer going bad.
Sent from my MB860 using xda premium
Mine was accompanied by dead zones. I had to rotate the phone to get certain spots and keys on the keyboard to register. Sometimes pressing a spot on the lower left side registered on the upper right.
When I finally replaced the digitizer, I found the left side ribbon had detached and was being held in place by pressure. if the ribbon moved around, it caused spurious connections. I even had one ROM install itself with the Aroma installer because it kept thinking I was hitting the "next" button.
Digitizer replacement fixed.
Will replace phone, need to copy old phone to new
I think my phone needs a new digitizer. The wty expires in a week, so I'm going to a service center tmw. Thanks to all who made these useful suggestions.
Do I need to unroot it before I return it?
Do you know how to ghost my old phone to my new one?

Right side of screen unresponsive to touch

I noticed today when i woke up i cannot press the right side of the screen and get any kind of response. It is only about a thumbs with of the right edge but this prevents me from being able to hit send on text messages on the default messaging app and also on go sms as the send buttons are in the same general location. Is my phone just FUBAR or is there some way i can resolve the issue. Have tried power cycling and thats about it. I guess i need to know if this is a software issue or a hardware issue and if there is any way to find out and fix the problem.
I've been having the same issue actually. In the bottom right corner, anyway.
Like when I go to attach a picture to a text message, I have to hit the text box first so the paperclip button is out of the corner. I've also had some trouble unlocking with the camera or touching it from the Navbar, where it's positioned in the bottom right corner. :/
Murasakiii said:
I've been having the same issue actually. In the bottom right corner, anyway.
Like when I go to attach a picture to a text message, I have to hit the text box first so the paperclip button is out of the corner. I've also had some trouble unlocking with the camera or touching it from the Navbar, where it's positioned in the bottom right corner. :/
Click to expand...
Click to collapse
I have similar issues with that when my phone is plugged in. And my acreen often locks up kinda with the last image on the screen being the only thing you see until you reset.
Ciloteille said:
I have similar issues with that when my phone is plugged in. And my acreen often locks up kinda with the last image on the screen being the only thing you see until you reset.
Click to expand...
Click to collapse
I don't think I've had an image stuck to my screen yet. I have this problem even if it isn't plugged in, which is really strange. Not sure why it's so unresponsive, takes several tries to unlock/select.
And kudos for being in Portland too! :good:
Have either of you found a consistent way around the problem or a way to resolve it? Also are you running the phone in the base state that you bought it in or is it rooted / unlocked?
I just tested my phone, by opening the browser to google.com (mostly white background), all around the edge of the screen. And I can see feedback animations for all my touches around the edge of the screen. So I don't think there is any problem with the touch digitizer, at least on my phone. Phone is still stock, rooted and TWRP.
I have touch animation when I touch the bottom right corner on the lockscreen, but it doesn't always drag/ripple out. Sometimes it acts like I've pulled my finger off so I have to do it again.
Rooted, unlocked, stock.
After touch responsiveness got increasingly worse i contacted AT&T and they are sending me a free replacement since these issues seem to be covered under the one year warranty. Just throwing that out there in case anyone else gets as frustrated with the problem as I have and cant find a permanent fix.
I can confirm that I am having very similar problems... it is getting worse.
I am stock rooted and unlocked.
It is getting harder and harder to press things, fling actions (like scrolling through a list) hardly move a thing.
I just installed a multitouch visualizer and whenever I have 2 fingers on the screen and then go to cross them (start with fingers in opposite corners, move one up and the other down until they pass each other in the middle) it actually loses both fingers and then sometimes only one pops up again on the screen.
Can anybody try an app like this Play Store Link.
I've had similar results with 2 other multitouch testers.
Is it my phone, or everybody's?
----EDIT-----
Figured I would install the Base ROM (7.0>7.3) because either it was a software issue and maybe the ROM would fix it, of it was a hardware issue (I really didn't think it should be acting like that) and I would try to get it replaced.
The Base ROM fixed my issue (for now, fingers crossed).
Now using a multitouch visualizer, the contact points are always seen, even when the fingers cross.
Don't know what caused it, but it was software (at least for me).
----EDIT----
Just plugged in the charger again... now the touchscreen is acting strange again... this phone does strange things when plugged in...

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