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The faceplate for the phone buttons on my Touch Pro is shifting like tectonic plates. The Back button side is flushed with the screen but the Home side is raised a bit like it's bent upwards a bit. Am I the only one with this problem? I walked into a Best Buy to look at the demo and it's all flushed.. even with thousands of hands raping the display unit daily..
Mine is like that to but my back button goes lower
mine is doing the exact same thing. i took mine into bell and they told me that its normal... mind you they were complete f****** idiots. no offence to amyone who works for them. i myself used to sell for them. anyway... i too looked and the display and it was also completely flush. i'm concerned about the reprocutions of long term use...
My Sprint TP has been in exactly the same shape as the original poster's since day 1. I would have refused it initially but just getting the thing was such a pain due to the crappy service I was getting that I just went with it anyway, but it bothers me every time I use it. Does anybody know whether this should be covered under the manufacturers warranty?
My sprint TP is normal .. no issues so far had it for month ..
but reading that scarying me..
hey do you think its just defect ? under my cover says DT08.12.17
guessing day its made ?
Yeah, mine's raised up too... on mine, both sides are raised up with the home side being 1 or 2 millimeters higher. It hasn't seemed to affect the functionality of it. Not sure if mine was like this out of box, but i've had it less than 30 days and just recently noticed it. It won't concern me until the buttons stop working or i have to start pressing harder to activate them.
I just noticed after reading this thread that mine is the same. The home side is higher, where the "back" button is nearly flush. I've only had mine for about two weeks, but it must have been like this out of the box.
Sprint Touch Pro
Mine seems to be even and flush and does not move without my pressing it.
Manufacture Date: 12-2008
I would definitely look into having yours replaced if the plate is shifting around or not flush.
The 3 most annoying things on the phone are the lack of buttons / shortcuts like on my HTC Mogul, battery life (which is fixable with an extended battery), and how hot the phone gets after only a short time of use. Also the volume up/down button gets stuck in the down position occasionally.
The power and volume buttons on the rezound are a hindrance at best, poorly designed and implemented.
I mean come on, flush buttons for critical functions... what was they thinking?!
Sure flush buttons can work, but they must be on the facing side of the device and be clearly visible is some way. Like the power button on many devices. (my laptop for example) They at least need to be able to be found easily tactically.
But the buttons on the rezound are thin, leaving little room for tactile differentiation and they are also placed on the side of the device where you can not see them without actively turning the phone and looking. So yeah, they are small pain and annoyance in an otherwise fine phone.
But was this always so? Was the buttons like this from the beginning and all through in house use testing and never discovered... or was it a last minute design change that wasn't thought through?
Lets look at some evidence shall we. Stock photos of the rezound in official HTC accessories.
Lets see...
Exhibit 1: HTC Silicone Skin view A
Exhibit 2: HTC Silicone Skin view B
Exhibit 3: HTC TPU Case view A
Exhibit 4: HTC TPU Case view B
Exhibit 5: HTC Extended Battery and Battery Door
This is only a few examples, there are others.
As you can see, these Rezounds all have buttons that protrude from the device slightly, just enough to allow tactile location of these critical controls.
It may just all be a trick of the angles and lighting when the pictures were taken, but they seem to protrude too far for that.
I believe these devices are early build units destined for in house testing and use of the final design. For some strange reason though, they changed the buttons to a flush mount for the actual production run.
Sad seeing as how great the phone is otherwise.
I have no issues with the power button and volume rocker. Once you get used to it they perform just fine imo.
Hmm. I plan on getting the extended battery and I am wondering how the cover will effect the flush buttons but in the meantime I'm a fan of the design. I'm already use to them and find myself trying to turn on my incredible on the right.
Sent from my Dinc HD I mean my Vigor I mean my Rezound using Tapatalk
I have had mine for a few days, I am getting better, but I would still appreciate a better tactile feel for the button placement.
More nitpicking.
Sent from my Galaxy Tab 10.1
Marine6680 said:
I have had mine for a few days, I am getting better, but I would still appreciate a better tactile feel for the button placement.
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Click to collapse
well i totally agree that the volume button suck LOL....i use a TPU case and it really sucks to adjust the volume witht eh case on. Now witht he Otterbox Commuter i can press the buttons even easier witht he case on compared to being off...All i can say really is, Is this your first HTC DEVICE (not being mean either)?????....in the recent years ive noticed HTC's buttons have gotten more and more flush with the Housing. Like the EVO 4G, the volume buttons were great, but the POwer button was a pain in the ass. The EVO 3D buttons were horrifying. The were slightly raised this time but hard as hell to press. But I try not to worry about the buttosn so much. Its gets people thinking a little too much and then they start to think about returning it HEHE. Id say if they start to get real frustrating for you, maybe u can get a replacement and see if another one differs from the one u have now?....thats what I did with my EVO 3D and the second one was a world of difference...
reverepats said:
well i totally agree that the volume button suck LOL....i use a TPU case and it really sucks to adjust the volume witht eh case on. Now witht he Otterbox Commuter i can press the buttons even easier witht he case on compared to being off...All i can say really is, Is this your first HTC DEVICE (not being mean either)?????....in the recent years ive noticed HTC's buttons have gotten more and more flush with the Housing. Like the EVO 4G, the volume buttons were great, but the POwer button was a pain in the ass. The EVO 3D buttons were horrifying. The were slightly raised this time but hard as hell to press. But I try not to worry about the buttosn so much. Its gets people thinking a little too much and then they start to think about returning it HEHE. Id say if they start to get real frustrating for you, maybe u can get a replacement and see if another one differs from the one u have now?....thats what I did with my EVO 3D and the second one was a world of difference...
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Click to collapse
I'm like you. I have the Otterbox Commuter case and this is a non-issue for me.
There is no difference.
Sent from my ADR6425LVW using xda premium
The button on my first rezound protruded,and had good response with tpu case. My second rezound buttons are flushed , but really is not a problem so I enjoy the phone.
Sent from my ADR6425LVW using xda premium
Some rezounds have buttons that pop out a bit and some rezounds have buttons that are flush with the bezel. Not an actual difference in the devices, it is a difference in the plastic pieces(volume rocker/power button). If you open up the device you will see what I am referring to.
Being a incredible 2 user for ovet a year...I stoll can't get used to volume buttons on the opposite side
Sent from my ADR6425LVW using Tapatalk
I hate the flush buttons... Otterbox fixed that issue for me tho
Sent from my ADR6425LVW using xda premium
My buttons look just like the pics. I can see the protrusion and feel it if I run my finger along the edge.
The volume rocker is in the same position as my old phone so it works great for me.
I would have preferred the power button on the side of the phone as I think it would be easier to push it one handed. Like right below the volume rocker so I could press it easily with my middle finger when holding the phone in my left hand. As it is, sometimes I unintentionally adjust the volume at the same time as hitting the power button due to holding the phone with my other fingers in that area. I'm sure I will get used to it and my hand position will adjust and it will become second nature for me to avoid doing that.
At first the buttons were annoying, but I have gotten used to them!!
I take it you're in the graduate program "Human Factors& Ergonomics".
This is my first smartphone, the buttons work great.
I wish they offered phones in different varieties for different sized people. for instance, I'm tall and have big hands so these 'small' phones like the Rezound are a bit if a pain to use. i'd like a much bigger phone that fits in my hand better and is easier to use the touchscreen(I keep accidentally hitting the wrong buttons/links on the screen).
The power and volume buttons i agree are difficult.
Sent from my ADR6425LVW using xda premium
This is far from my first HTC device... and not my first android. I have been around since the G1 days and followed the development since early 2007. All have been HTC phones.
The buttons are just a bit of a pain and a little more thought would have been nice. I love the phone otherwise though.
I did a slight mod to my TPU case that helps a lot with using the volume buttons.
I am a fan of good well thought out design. I am not a fan of design for designs sake. The rezound borders that line in a few places but overall I like it.
This was mostly just an observation I noticed and thought I would share.
The only thing that annoys me I'd that I'd like for the headphone jack to be on the opposite side. When I put my phone in landscape I turn it to the left so the buttons are by my right hand. When I have headphones plugged in, I have to rotate it the other way so the plug doesn't get in the way. It's just a minor annoyance.
Hello,
So, I received my Prime on 2/8/12 and I absolutely adore it. However, I have noticed that on the right side of my screen near the bottom, the very edges seem to be able to be depressed just slightly. The best word I can come up with is Spongy. If I press quickly I can hear where the case and the screen come together and click softly. There is no Creaking or anything.
Is this a known defect or is it just a soft spot on the case and there is nothing to worry about? So far I have not received a straight answer on it. It certainly doesn't effect anything. I have decent wifi connectivity in an old Cement Style Apartment and the screen is perfect. I walked in knowing the GPS wasn't going to work and had very little worry or interest in GPS in a tablet.
Thanks for your help!
Miles
I know exactly what you're saying...but I'm almost 100% sure that there's no issue here. It just happens to be a place where there's no clip to fully secure it and it doesn't come together exactly in that location, but it's not going to cause an issue.
That is what I was assuming as well. I wanted to make sure. I am so happy with this tablet thus far, I just wanted to make sure I wasn't looking at a defect. Takes a huge load off my mind and my wife's as well. For as much as we paid for it I would hate to see something small be the cause of some major flaw.
Thank you so much!
Hmm, It seems I have a Spongy spot on all sides of my tablet. Right side on the bottom (near where you would hold it in Landscape), On the top near the camera (I can actually feel alot of give here and hear the case clack against it when I even just hold it in Portrait mode), Just below the volume rocker and another beside the Power adapter area.
Sadly I am starting to think this isn't exactly normal. Am I the only one thinking it might be time to head back to office depot?
MilesAeon said:
Hmm, It seems I have a Spongy spot on all sides of my tablet. Right side on the bottom (near where you would hold it in Landscape), On the top near the camera (I can actually feel alot of give here and hear the case clack against it when I even just hold it in Portrait mode), Just below the volume rocker and another beside the Power adapter area.
Sadly I am starting to think this isn't exactly normal. Am I the only one thinking it might be time to head back to office depot?
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Click to collapse
After reading this, I checked the spot by the camera, and I have that too. You really shouldn't worry about it though...they're WAY within tolerances for devices of this kind...I mean, it moves like what, 0.001mm?
My first one was the same way as it the one I just got as a replacement (I sent the first one in for an unrelated problem). I wouldn't worry too much about it.
So everyone says not to worry. I am really glad to hear that More people are having this problem than just myself. Yes it is a very slight movement, however, I was worried about it hindering the screen. I called office depot today and they said they would refund me if I wished. I think I will probably call off the refund. It is an amazing tablet and I love it to death. Hopefully nothing worse comes of it as time goes on.
I have a lot of thinking to do I suppose. I kind of feel like if I take the refund I am going to have to take a step backwards, due to the loss of the quad core. Though, between my wifes Dual core and my quad core I see very little difference between the two.
Okay,
This happens only on the bottom right of the screen, if I press down with a little bit of pressure you can see the LCD screen distort, This occurred on my 1st device (requested a replacement) the replacement does the same exact thing in the same exact area.
So is this just a overall defect with the device (Since it's present on more than 1 device I received) or something with just a bad batch?
To test:
Open up the browser, on a white screen landscape mode, just use some pressure with ur finger press on the screen and the lcd will distort/wave into blue-ish color. Do the same test around you will see that 1 side will always have this effect but the other 3 won't.
The old device this issue was far worse than the new one. Only other note to make.
No issue here
Sent from my HTC6435LVW using xda app-developers app
Nyxagamemnon said:
Okay,
This happens only on the bottom right of the screen, if I press down with a little bit of pressure you can see the LCD screen distort, This occurred on my 1st device (requested a replacement) the replacement does the same exact thing in the same exact area.
So is this just a overall defect with the device (Since it's present on more than 1 device I received) or something with just a bad batch?
To test:
Open up the browser, on a white screen landscape mode, just use some pressure with ur finger press on the screen and the lcd will distort/wave into blue-ish color. Do the same test around you will see that 1 side will always have this effect but the other 3 won't.
The old device this issue was far worse than the new one. Only other note to make.
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That's bad.. but it wont cause any issues if you don't press on the screen really hard
Well I'm exchanging the second device as well.
Will keep going round and round until one without a defect lands in my hand.
On my Galaxy note 2 no matter how hard I press nothing. DNA little pressure it begins, the 1st unit was very easy to cause the ripple effect, but the second unit was much harder maybe 3rd times the charm.
Well 3rd device does it as well so its an inherent trait of the product.
It sounds to me like the screen is set in tilted a little. A lot of HTC phones have this, I've noticed. Almost all the replacements I had on my rezound you can clearly see the screen set wrong from the light leakage on the bottom of the panel. Actually, I just pressed the bottom right* corner of my screen (the part that's higher) and it actually does the same thing but it's barely noticeable though on my rezound and only on darker colors.
Well the DNA is going back this is basically un acceptable to me. 3 units all of them do it, if you lightly press on the screen it will ripple.
The funny thing is I can feel the difference when you press down on the left side of the device it's much stronger than on the bottom right.
This is definitely not an issue on my phone. My One X had this issue. (coupled with the light bleed from bottom ). Looks like some DNAs are affected by same issue.
But its definitely not common thing. The second DNA I had ordered for a friend was received yesterday and both are perfect with no sign of any such screen ripple issue. Might be the case of bad batch at particular store.
No issue here on my phone. No offense, but it sounds like you are looking for a reason to switch phones. You either have extremely bad luck to get three defective phones, or you are trying too hard to find something wrong.
It happens to me when you press directly in the middle of the phone. Although it's not an issue for me, since the amount needed to press to see it would not be used on the phone on a regular day.
I'm going to try a diffrent source. Yes all the devices have this issue.
I'm going to post a video as well.
Mine does this as well, turns like a purplish color like if you pressed hard on an lcd tv. It hasnt bothered me at all and i love the phone but just wanted to say i have it too
All of the devices have this effect.
My HTC One X has this thingy but you have to press hard...which is not what's intended with a capacitive screen, the problem is that the more the phones are slim and the more screens are fragile, just touch the screen not press it
Not all devices have it but the dna def does have it.
Ok the tablet is great. But after a week ive noticed today two things that are making me return it and probally ask for money back.
The back near the power button feels as if its not glued down when u push it slightly it clicks, this isnt acceptable in a 400 quid tablet
Now the screen ive just noticed this when I hold the far right corner the screen shows extreme signs of pressure from back and distorts,its. Only does it along the left hand side.
Has anyone else noticed these problems
ash6783 said:
Ok the tablet is great. But after a week ive noticed today two things that are making me return it and probally ask for money back.
The back near the power button feels as if its not glued down when u push it slightly it clicks, this isnt acceptable in a 400 quid tablet
Now the screen ive just noticed this when I hold the far right corner the screen shows extreme signs of pressure from back and distorts,its. Only does it along the left hand side.
Has anyone else noticed these problems
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Click to collapse
I have mine arriving on the 6th, so I hope I don't get any problems like this. However, it does sound unusual from all the reviews I've read. I'd say replace it, sounds faulty.
Noticed it also on the right side.
Screen is also too sensitive.
ash6783 said:
Ok the tablet is great. But after a week ive noticed today two things that are making me return it and probally ask for money back.
The back near the power button feels as if its not glued down when u push it slightly it clicks, this isnt acceptable in a 400 quid tablet
Now the screen ive just noticed this when I hold the far right corner the screen shows extreme signs of pressure from back and distorts,its. Only does it along the left hand side.
Has anyone else noticed these problems
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Click to collapse
the power button is designed that way i think.. but the sensitivity on the right is i didn't notice so far.. i felt a little bit sensitive when i first remove the plastic cover on the screen.. i think its due to adhesive on the plastic cover..
ash6783 said:
Now the screen ive just noticed this when I hold the far right corner the screen shows extreme signs of pressure from back and distorts,its. Only does it along the left hand side.
Has anyone else noticed these problems
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Click to collapse
yep. This is a downside of thinnes ( It lacks rigidy a bit cause it shell made of plastic not metal as in ipad. But the plus side it is lightweight.