On my 3rd 3D and it needs to go back! - HTC EVO 3D

First 3D... had major screen tilt, it cut off the top right corner.
Second 3D... camera button didn't work.
Third 3D (current)... the speaker is busted. It crackles, pops, rattles. I can't have the ringer volume set high otherwise it cracks.
WHAT THE HECK! I am so pissed right now, this one was perfection until I got a phone call and heard how horrible the speaker was. The reps at my Sprint store weren't too happy when they did the exchange for my third one. I'm sure they're not going to be happy to see me again tomorrow.

BamAlmighty said:
First 3D... had major screen tilt, it cut off the top right corner.
Second 3D... camera button didn't work.
Third 3D (current)... the speaker is busted. It crackles, pops, rattles. I can't have the ringer volume set high otherwise it cracks.
WHAT THE HECK! I am so pissed right now, this one was perfection until I got a phone call and heard how horrible the speaker was. The reps at my Sprint store weren't too happy when they did the exchange for my third one. I'm sure they're not going to be happy to see me again tomorrow.
Click to expand...
Click to collapse
Sorry to hear about your luck!
Just wondering, how did you ever notice the tilted screen?

Where are you located buddy am on my 4th EVO.first camera button was loose and wouldn't activate camera right away,second rear speaker busted,when listening to music or vids on the highest volume,third earpiece sounded busted ,like blown,and this one I have 2dead pixels I just gave up.am keeping this one don't know how the next one might be....

#Winning# said:
Sorry to hear about your luck!
Just wondering, how did you ever notice the tilted screen?
Click to expand...
Click to collapse
I noticed it from the beginning, but it didn't really bother me until I started reading about it.
The one I have now, the screen is perfect which makes this so screwy.

BamAlmighty said:
I noticed it from the beginning, but it didn't really bother me until I started reading about it.
The one I have now, the screen is perfect which makes this so screwy.
Click to expand...
Click to collapse
So it is pretty noticeable visually when looking at the phone?

BamAlmighty said:
First 3D... had major screen tilt, it cut off the top right corner.
Second 3D... camera button didn't work.
Third 3D (current)... the speaker is busted. It crackles, pops, rattles. I can't have the ringer volume set high otherwise it cracks.
WHAT THE HECK! I am so pissed right now, this one was perfection until I got a phone call and heard how horrible the speaker was. The reps at my Sprint store weren't too happy when they did the exchange for my third one. I'm sure they're not going to be happy to see me again tomorrow.
Click to expand...
Click to collapse
No they wont be happy.
I went through 5 of them.
Best bet is return it reactivate your older phone wait a day start fresh buy another from different store or through telasales.

http://www.ncbi.nlm.nih.gov/pubmedhealth/PMH0001926/

yea I haven't had one issues with my 3D....I had it since day one....I notice a lot of people complaining about problems....I honestly believe 80% of it comes from user error (remember you cannot use class 2 cards with this device...it's mean to read/write to a faster card starting with class 4's...hence the reason why it comes with a freakin CLASS 4!)

A button that does nothing... a blown speaker... screens that aren't properly installed ARE not user error.
HTC skimped on quality control and people are stuck wasting their time dealing with it.

BamAlmighty said:
A button that does nothing... a blown speaker... screens that aren't properly installed ARE not user error.
HTC is skimped on quality.
Click to expand...
Click to collapse
Didn't say your issues were caused by user error just saying in general. You my friend just have some s*** luck lol

My first one had dust under the camera lens (and I mean *camera*, as in the actual component soldered to the board, not just in the bezel thing) and a broken vibrator motor. It made a grinding, crackling noise, and had been getting weaker. I went to the Sprint store (where I bought it) today to exchange it and it was such an ordeal, the manger had to come over and make a big thing, saying how it was cosmetic and "every vibrator has a unique feel". I insisted I was within my 30 days and wanted an exchange, and she begrudgingly agreed, and then said "You can only exchange it once, are you sure you want to use up your one and only exchange?" No doubt they have that 1x exchange policy because they got tired of getting stuck with HTC's effing CRAP quality control, and now just want the customer to suck it up.
I'm on my second one, and it has a crooked screen.

return it. period. im on my 4th and hoping it stays this way.

there are quality control issues with most manufacturers....look at Samsung and the piece of s*** Epic lol

by and large, most people aren't going to notice a lot of the nit picky **** you guys return stuff for anyways
You should always inspect your phone for a good 20-30 minutes before you leave the store with it, you should be able to notice that kind of stuff, but people are lazy

If there's anything wrong with the phone then they need to replace it. Bottom line. I'm not talking nit picky stuff, but obvious defects. Speaker blown, vibrator defect, etc.
That's bull that they were fighting you on that
Sent from my PG86100 using XDA Premium App

Related

[Q] Seriously Considering going back to the Incredible

Hey people,
Maybe I need some one to talk me out of this, but some of these cons are out weighing the pros.
I love the screen size and front facing camera, I'm still in a 3g area so everything else is almost the same as the Inc, But here are my issues..
1) The Mic doesnt work when I place a call with the car stereo plugged into the Head phone jack, when I did get a Mic extention the quality of the call was really bad, My friend could hardly hear me. (This problem is the potential Deal breaker)
2) the ringer is really quiet, I missed a few calls where with the inc that woldn't have been a problem.
3) the Screen Cast only displays my creen I cannot interact with it using the mouse (I did Root the Phone using the ADB method)
4) I lost my hacked Hulu App (Great on long car trips)
5) I like the kick stand but why does it cover the speakers? (Refer to Item 2)
6) there isn't any noticible difference in speed or battery life.
I hope I'm not bumming anyone out, cos the the android is amazing for all intents and purposes, I just feeling a bit like I blew $250 for a really minor upgrade to the inc with a few extra drawbacks.
Thoughts?
No offense, but these posts are annoying, it's your decision, its your phone. If you don't feel its worth it, go back. You should have done your research, we all knew it would be like a giant incredible, just little faster and bigger, and that's exactly what it is. Now that i play with my wife's incredible, it feels like a toy now next to the Thunderbold, it feels so much cheaper, and god does the screen look small now.
fillyo said:
No offense, but these posts are annoying, it's your decision, its your phone. If you don't feel its worth it, go back. You should have done your research, we all knew it would be like a giant incredible, just little faster and bigger, and that's exactly what it is. Now that i play with my wife's incredible, it feels like a toy now next to the Thunderbold, it feels so much cheaper, and god does the screen look small now.
Click to expand...
Click to collapse
+1
Edit: If you really aren't happy with it, put it on eBay/Craigslist/xda market for $450+ dollars. Profit made, no harm done.
Who would of thought people would be leaving the Incredible HD to go back to the normal one?
If you really feel that way just return it. You shouldn't feel compelled to keep it or feel bad. Later if you feel differently buy it again. I too felt bad about leaving tmobile but this network is much better.
Sent from my ADR6400L using XDA App
Asergea said:
Hey people,
Maybe I need some one to talk me out of this, but some of these cons are out weighing the pros.
I love the screen size and front facing camera, I'm still in a 3g area so everything else is almost the same as the Inc, But here are my issues..
1) The Mic doesnt work when I place a call with the car stereo plugged into the Head phone jack, when I did get a Mic extention the quality of the call was really bad, My friend could hardly hear me. (This problem is the potential Deal breaker)
2) the ringer is really quiet, I missed a few calls where with the inc that woldn't have been a problem.
3) the Screen Cast only displays my creen I cannot interact with it using the mouse (I did Root the Phone using the ADB method)
4) I lost my hacked Hulu App (Great on long car trips)
5) I like the kick stand but why does it cover the speakers? (Refer to Item 2)
6) there isn't any noticible difference in speed or battery life.
I hope I'm not bumming anyone out, cos the the android is amazing for all intents and purposes, I just feeling a bit like I blew $250 for a really minor upgrade to the inc with a few extra drawbacks.
Thoughts?
Click to expand...
Click to collapse
You have 14 days, stop complaining about how you don't like a phone, on a message board for said phone, and take it back then...
I apologise if I came off as whining about the TB, I didn't mean to annoy anyone..
Like I said the Android is fantastic and I honestly do love the phone, I suppose I'm looking for some reasurance that these issues that have been talked about for the most part are going to be addressed/Fixed..
I paid 175 and I love it verizon even waved my 35 dollar activation fee.
I played with every phone I could get my hands on and I like this one best.
The couple other phones I did actually buy and went into contract with were promptly returned without regret.
I'm still on my nexus one and can't find anything I feel is better than it. I've been very close to buying the inspire multiple times now. Your incredible is basically a nexus one.
Might look into a hearing aid? My ringer is loud as hell.
Mic should be patched this month. Ringer is loud as bell for me. Your volume up? I thought I read hulu app is working. No idea about screencast. Bottom line: these are all software issue, which get fixed.
Sent from my ADR6400L using XDA App
^ this or There and Back Again
If you're looking for someone to talk you out of it, I doubt you'll find anyone that will. It's your phone, if you like it, keep it, if you don't, send it back. Very cut and dry.

Does it rattle?

With all the praise for the solid construction of this device I was surprised to hear mine rattle slightly when setting it down on the sofa.
Try holding your phone in your right hand and tap the top edge at the rear with your right index finger.
Does yours rattle too?
Dont have the device yet, but its not surprising to hear that. Although Samsung has done a wonderful job with utilizing space to the maximum, it is plastic after all.
Its surprising to me. A top end device like this should not rattle!
i'd bet any amount of money its the auto foxus mechanism in the cmaera lense. every phone i've owned does this when i set it down on a hard surface. my n1 which is solid does it as well.
only way to prove it is attempt to take a photo and shake the phone to simulate the rattle. while the camera turns on the auto focus mechanism, it is no longer "loose" and the rattle will briefly go away. once the photo is snapped the focus mechanism goes back to idle/loose position, so it will then rattle.
Only rattle i have is not a rattle just the noise of hitting hard plastic .Same noise on SGS1
jje
I couldn't hear anything on mine aside from the sound of my finger tapping the plastic. Could it be your back cover? It might not be fully on. I carried mine around for a few hours before realising one of the plastic clips wasn't fully in place.
RogerPodacter said:
i'd bet any amount of money its the auto focus mechanism in the camaera lense.
Click to expand...
Click to collapse
I think you're right. I've done what you suggested with varying success in changing the pattern of the rattle when constantly tapping the phone whilst touching different areas of the viewfinder.
Ok, maybe this is the auto focus mechanism but is it right and if it is why does it affect some and not others?
DVC1985 said:
I couldn't hear anything on mine aside from the sound of my finger tapping the plastic. Could it be your back cover? It might not be fully on. I carried mine around for a few hours before realising one of the plastic clips wasn't fully in place.
Click to expand...
Click to collapse
I get the same with the back cover off. If I apply gentle pressure to the camera lens it does lessen the rattle a little.
I know we don't go round tapping our phones as a rule but I'm not happy at this.
Just checked mine and no rattle here
Sent from my GT-I9100 using XDA Premium App
xspyda said:
I think you're right. I've done what you suggested with varying success in changing the pattern of the rattle when constantly tapping the phone whilst touching different areas of the viewfinder.
Ok, maybe this is the auto focus mechanism but is it right and if it is why does it affect some and not others?
Click to expand...
Click to collapse
More than likely (as with nearly all audio / visual imperfections people find) is that some people have better eyes or ears, or a much quieter environment. Try going to downtown Tokyo and even hearing your phone, let alone a rattle. Meanwhile up in the Drakensburg mountains here, I could probably hear a stone dropping at over a kilometer away.
Less likely is that your phone has a looser camera than others - there are always imperfections in manufacturing, and you might have hit the bad end of the spectrum with the lenses being too small for the holder. If this is the case, a replacement would definitely fix it.
But more than likely it's the first case.
I appreciate what you are saying Ryan but in all honestly, I think it my case it's the second scenario.
I don't go looking for faults but I do expect a premium device with a premium price tag to feel like such. This rattle totally spoils it for me and with a few other niggling little doubts I had about the phone (mainly personal preference) this was the push I needed to prompt me to return the handset.
I won't be getting a replacement. Don't get me wrong, the phone is a very nice phone and is probably the best Android out there currently but again, personal preference and a few little niggles means it's not for me.
Great for those that have no rattle, enjoy your devices as I am sure you will.
It was fun while it lasted anyway
xspyda said:
I appreciate what you are saying Ryan but in all honestly, I think it my case it's the second scenario.
I don't go looking for faults but I do expect a premium device with a premium price tag to feel like such. This rattle totally spoils it for me and with a few other niggling little doubts I had about the phone (mainly personal preference) this was the push I needed to prompt me to return the handset.
I won't be getting a replacement. Don't get me wrong, the phone is a very nice phone and is probably the best Android out there currently but again, personal preference and a few little niggles means it's not for me.
Great for those that have no rattle, enjoy your devices as I am sure you will.
It was fun while it lasted anyway
Click to expand...
Click to collapse
Sorry to hear about this 'rattle' on your unit...why not try at least another unit to see if that 'rattle' is also present there, especially if you think you might have gotten a defective unit...
You seem a bit to be quick at dismissing the device. Almost like you just waited to find a reason to get rid of it.
In any case, I hope I don't have that problem on mine.
xspyda said:
I think you're right. I've done what you suggested with varying success in changing the pattern of the rattle when constantly tapping the phone whilst touching different areas of the viewfinder.
Ok, maybe this is the auto focus mechanism but is it right and if it is why does it affect some and not others?
Click to expand...
Click to collapse
well to me its normal since i've explicitly noticed the rattle in every phone i've owned, and learned a while back that it was the auto focus mechanism. so it all depends on your personal opinion i guess, but my hunch is that if exchanged every other one would do it as well. who knows though....
jimbiye said:
You seem a bit to be quick at dismissing the device. Almost like you just waited to find a reason to get rid of it.
Click to expand...
Click to collapse
No not at all. There are a few things that I don't like about the SGS2 that had me considering returning it before I even noticed the rattle - this is just what cemented my decision to return it. As said previously though, the annoyances I have with it are down to personal preference and comparison to other devices I have owned.
I'm not in the 'business' or picking faults with something for the sake of it, regardless of brand, I just want quality when I pay a quality price and to me at least this rattle makes the whole thing feel cheap.
Remember those two important words, personal and preference!
RogerPodacter said:
well to me its normal since i've explicitly noticed the rattle in every phone i've owned, and learned a while back that it was the auto focus mechanism. so it all depends on your personal opinion i guess, but my hunch is that if exchanged every other one would do it as well. who knows though....
Click to expand...
Click to collapse
You may well be right but it bugs the hell out of me after forking out the money, I need the device to feel solid!
xspyda said:
No not at all. There are a few things that I don't like about the SGS2 that had me considering returning it before I even noticed the rattle - this is just what cemented my decision to return it. As said previously though, the annoyances I have with it are down to personal preference and comparison to other devices I have owned.
I'm not in the 'business' or picking faults with something for the sake of it, regardless of brand, I just want quality when I pay a quality price and to me at least this rattle makes the whole thing feel cheap.
Remember those two important words, personal and preference!
You may well be right but it bugs the hell out of me after forking out the money, I need the device to feel solid!
Click to expand...
Click to collapse
I guess I see your point.
I was hoping it was a defective unit rather than a general problem with the SGS2 since I hadn't heard about the rattling.
If I noticed something like that on mine, I probably would be bothered too.
yes i agree too. if it's a defective unit, just exchange with another one while it's still under warranty.
just keep that in mind. there are no other devices out there that can match with SGII at this point. What is your second choice, if I may ask?
6spdtls said:
just keep that in mind. there are no other devices out there that can match with SGII at this point. What is your second choice, if I may ask?
Click to expand...
Click to collapse
Good question! I don't have one. It would possibly have been the Nexus S but for the irreversible problems with freezing and lock ups - mainly for the feel / size of the handset rather than its features.
I think I will wait a while now ...
lol at this thread. Sell it, probably be worth more right now.
xspyda said:
Good question! I don't have one. It would possibly have been the Nexus S but for the irreversible problems with freezing and lock ups - mainly for the feel / size of the handset rather than its features.
I think I will wait a while now ...
Click to expand...
Click to collapse
metal back cover will be released anytime soon. i was thinking about ordering one when i get my SGII in US.

[Q] Soft Cover Creaky

I wanted to see if anyone had noticed the back cover being creaky when you lightly pressure it about one inch below the camera on left side? It squeaks pretty noticeably when you squeeze it. Had the phone since 21st but I just noticed after a long phone call. It seems solid elsewhere other than there. Or is it just me being paranoid, since I came from a Droid X and that thing was built like a tank? I really like the phone, so don't want to go exchange if this is expected with polycarbonate builds. Thanks.
Not here. Solid as a rock and no creaking.
adrynalyne said:
Not here. Solid as a rock and no creaking.
Click to expand...
Click to collapse
Mine is creaking like a mother on the bottom left corner. I just noticed it today! Ugh I hate to exchange for something like this but its so annoying.
One of the first things I did when I got it was press on it all over. Bummer if it creaks for you.
majorminus said:
Mine is creaking like a mother on the bottom left corner. I just noticed it today! Ugh I hate to exchange for something like this but its so annoying.
Click to expand...
Click to collapse
Well, I tried to exchange it today with no luck. At the store in my town the dude said they all do it. I said no way. I said bring out a new one and prove it. They couldn't replicate the creaking so the next excuse was that my phone was a corporate line and I wasn't authorized to change device id. I was like you're kidding me? And he try to sell a case so I could cover the noise. Not making this up!! I'll call our corporate rep on Monday and facilitate the exchange thru them. But it is stupid when you have a corporate store in town and they are utterly useless in costumer service.
When I press on my phone in the exact spot you mention it clicks. This is the first time it's happened. I figured it that if I press on it on a table it doesn't click, only if I hold it in my hand, so it has to do with the flex between my fingers. It sounds like it's the trim around the camera lens. I'm not worried.
Sent from my HTC6435LVW using xda app-developers app
Mine sounds like its 100 years old already. It creaks around the bottom corners like crazy. It drives me nuts...
iOSh8er said:
Mine sounds like its 100 years old already. It creaks around the bottom corners like crazy. It drives me nuts...
Click to expand...
Click to collapse
MIne too, anyone know of a way to fix it? I got mine off ebay so I cant take it back but the noise drives me insane.
Have you guys dropped the phone or something because I've had mine for a while and no creaking for me.
Sent from my HTC DROID DNA.
Itzvik said:
Have you guys dropped the phone or something because I've had mine for a while and no creaking for me.
Sent from my HTC DROID DNA.
Click to expand...
Click to collapse
Same here. No sounds whatsoever.
Sent from my HTC6435LVW using xda app-developers app
Itzvik said:
Have you guys dropped the phone or something because I've had mine for a while and no creaking for me.
Sent from my HTC DROID DNA.
Click to expand...
Click to collapse
Nope and I am sure others haven't as well that squeak. My first DNA did not, but I got the red employee edition and for the first two days it was fine then squeaked like it was 100 years old. HTC is known for this, there was a big thread on the HTC Incredible on androidforums that talked about the squeaky back, my wife's One X squeaked as well. Also there is a thread on the GS3 about the same problem, it happens with a lot of electronics even if they are taken good care of.
It is really just like any other device, some will have a flawless device others will have some problems. I baby my phone more than most others and unfortunately this time I was one with a squeaky back.
wolfedude88 said:
Nope and I am sure others haven't as well that squeak. My first DNA did not, but I got the red employee edition and for the first two days it was fine then squeaked like it was 100 years old. HTC is known for this, there was a big thread on the HTC Incredible on androidforums that talked about the squeaky back, my wife's One X squeaked as well. Also there is a thread on the GS3 about the same problem, it happens with a lot of electronics even if they are taken good care of.
It is really just like any other device, some will have a flawless device others will have some problems. I baby my phone more than most others and unfortunately this time I was one with a squeaky back.
Click to expand...
Click to collapse
Naw bro I hold my phone more than I hold my nutz...
AND that's a lot! But all jokes aside I baby my phone way to much.
Sent from my HTC DROID DNA.
RBB_2012 said:
Well, I tried to exchange it today with no luck. At the store in my town the dude said they all do it. I said no way. I said bring out a new one and prove it. They couldn't replicate the creaking so the next excuse was that my phone was a corporate line and I wasn't authorized to change device id. I was like you're kidding me? And he try to sell a case so I could cover the noise. Not making this up!! I'll call our corporate rep on Monday and facilitate the exchange thru them. But it is stupid when you have a corporate store in town and they are utterly useless in costumer service.
Click to expand...
Click to collapse
that's how corp lines are though man. my boss can't do anything through customer service or in a store, he has to go through the corporate line to do it.
jayochs said:
that's how corp lines are though man. my boss can't do anything through customer service or in a store, he has to go through the corporate line to do it.
Click to expand...
Click to collapse
I learned that, then another store in town restored my faith. Long story short I had to return the first exchanged phone due to dust specs in between the glass and lcd. I've never seen something like it so I took to a store in town and they exchanged for another with no apparent defects. Got lucky on this one as it is perfect so far. Needless to say, I like the phone and I'm happy that the store made it right, but I'm disappointed with quality of HTC. To have to go thru three phones is annoying and time consuming. Doubt will get another phone from them in future.
The manager at store was fantastically helpful, and basically said that HTC had this issue with his previous phone. No matter what he did the cover would make noise. I've never opened the DNA but is seems to me that they are not setting the phones correctly on "frame" because even the second one had creaking on the lower right corner. So for the other posters, I do not know of any way of fixing or if it can be fixed at all. I know that it was annoying every time I picked up phone. As with anything else, there are disadvantages of being first adapters
nice nice..yeah a lot of people with nexus 7's had this same squeek problem too.

HTC One poor quality control

Hey all,
I'm just posting to see how many people have noticed HTC's poor quality control for the One. I went through 4 of these before finally giving in and just returning. I visited three different best buys in order to try to find a decent One. I love the phone, the way it looks, the way it sounds. My first phone had crackling coming through the speakers and gaps all around the edges, so I returned that. My second had glue coming out around the sides of the phone and a few stuck pixels. I also want to throw in that none of the One's I saw had the top of the display glass level with the phone. It was always sticking up and my finger would run against it when pulling the notification slide down. My third had a bunch of stuck pixels and I noticed that the screen was slightly yellow. I don't know if that comes from HTC using two different suppliers for their phone displays, but I'd imagine that was the case. Final One had one stuck pixel up top in the status bar. I was okay with that stuck pixel though, it wasn't in a very noticeable area so I decided to let it go. This phone still had crackling coming through the speakers but only on youtube with beats audio turned on. I'm guessing that is just a software issue as all my Ones had experienced that. I went to watch YouTube a few days after I got the phone and during the black loading screen before a video I noticed a few more pixels had become stuck.
I downloaded a pixel test and fixer app and tested with the black screen. My One had developed at least 10 stuck pixels all over the display. I consider that a sign of the display failing. Running the stuck pixel fixer did nothing to help. To say I'm disappointed is an understatement. The One is the nicest, most unique idea for a phone I've ever seen. I really want a good one but I haven't been able to find a single one without issues. At bestbuy for the third one, the mobile specialist even opened their entire stock for me looking at each phone and was flabbergasted by all the issues we were finding with the phones.
So has anyone else had as many issues as I have? My builds were all from mid to late April in their build numbers. I'm just so disappointed, I want the One but am not going to pay for something that I feel isn't up the standards that it should be. I may go with the Galaxy but I just know I'll always be disappointed that I didn't get the One. I've tested the Galaxy, the speakers are obviously worse, the headphone sound isn't as crisp and the screen isn't as nice.
TL; DR: I returned four HTC Ones all due to different issues and am wondering if anyone else has had any of the same issues. I'm not trolling, I'm honestly disappointed.
This topic has been discussed countless times. Do we need another thread?
Please enter a valid message
martyagt4 said:
Yes. People should know that HTC can not make high quality phones. Gap riddled "gapless" phones. Capacitive buttons that don't work half the time (like the Nexus One.. they didn't learn? wtf..). Too much glue? Glass that isn't flush??
At best this is a $100 phone. Shame on HTC trying to charge for the junk they produce. Flagship phones should be flawless at this price point. Yes, the oddball phone will sneak through QC, but it's ridiculous already.
That being said, the insides are awesome. I absolutely looooove the battery life I get from this phone. Front facing speakers are a no brainer, and I can't believe no one did it yet.
Click to expand...
Click to collapse
Were you able to find a phone with no blatant flaws? If so I'm extremely jealous...
Please enter a valid message
keving9012 said:
Were you able to find a phone with no blatant flaws? If so I'm extremely jealous...
Click to expand...
Click to collapse
Mine was flawless first try
Sent from my HTC One using Tapatalk 2
The top of my phone's screen is not flush with the speaker grill. Not a huge issue. I live with it. I can probably sell this phone used for $400 when the nexus 5 comes out and get that.
Sent from my HTC One using xda premium
my only issue is that the top of the phone there is a gap between the aluminum and the plastic, gapless my a$$ still love the phone though, came from iPhone 5, had iPhone since day 1
Yea I bought a black 32gb last week and it's literally flawless. Zero gaps and no dead pixels.
Sent from my HTC One using xda app-developers app
Mine has been flawless
Mines flawless. Instead of hollering about it on a forum I would take it back to att and have a Congo line of new ones and check every one of them till I see one I like
Sent from my HTC One using xda premium
paniro187 said:
Mines flawless. Instead of hollering about it on a forum I would take it back to att and have a Congo line of new ones and check every one of them till I see one I like
Sent from my HTC One using xda premium
Click to expand...
Click to collapse
Mines flawless also.No gaps or dead pixels
Do you guys know the odds of getting 4 bad ones in a row are.
Not,saying it didnt happen, but, the stars wouldve had to align against you , to recieve 4 bad phones in a row,
Mine is excellent except for the left side glass isn't as flush as the right. I only notice it once in a while when dragging from the top so I can live with it.
Im curious,
After the 4 bad Ones, did you end up with a new phone
keving9012 said:
Hey all,
I'm just posting to see how many people have noticed HTC's poor quality control for the One. I went through 4 of these before finally giving in and just returning. I visited three different best buys in order to try to find a decent One. I love the phone, the way it looks, the way it sounds. My first phone had crackling coming through the speakers and gaps all around the edges, so I returned that. My second had glue coming out around the sides of the phone and a few stuck pixels. I also want to throw in that none of the One's I saw had the top of the display glass level with the phone. It was always sticking up and my finger would run against it when pulling the notification slide down. My third had a bunch of stuck pixels and I noticed that the screen was slightly yellow. I don't know if that comes from HTC using two different suppliers for their phone displays, but I'd imagine that was the case. Final One had one stuck pixel up top in the status bar. I was okay with that stuck pixel though, it wasn't in a very noticeable area so I decided to let it go. This phone still had crackling coming through the speakers but only on youtube with beats audio turned on. I'm guessing that is just a software issue as all my Ones had experienced that. I went to watch YouTube a few days after I got the phone and during the black loading screen before a video I noticed a few more pixels had become stuck.
I downloaded a pixel test and fixer app and tested with the black screen. My One had developed at least 10 stuck pixels all over the display. I consider that a sign of the display failing. Running the stuck pixel fixer did nothing to help. To say I'm disappointed is an understatement. The One is the nicest, most unique idea for a phone I've ever seen. I really want a good one but I haven't been able to find a single one without issues. At bestbuy for the third one, the mobile specialist even opened their entire stock for me looking at each phone and was flabbergasted by all the issues we were finding with the phones.
So has anyone else had as many issues as I have? My builds were all from mid to late April in their build numbers. I'm just so disappointed, I want the One but am not going to pay for something that I feel isn't up the standards that it should be. I may go with the Galaxy but I just know I'll always be disappointed that I didn't get the One. I've tested the Galaxy, the speakers are obviously worse, the headphone sound isn't as crisp and the screen isn't as nice.
TL; DR: I returned four HTC Ones all due to different issues and am wondering if anyone else has had any of the same issues. I'm not trolling, I'm honestly disappointed.
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Click to collapse
First one no wc issues
Sent from my HTC One using Tapatalk 2
randalltroy said:
Im curious,
After the 4 bad Ones, did you end up with a new phone
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I seriously think the stars did align against me with that phone. I just read on the forum that the black version isn't seeing as many defects as the silver? Does anyone know if this is true? I originally purchased the phone from Best Buy and they did bring out every silver One they had and the sales rep and I did find defects with all except one. That one had the stuck pixel that turned into more. So I ended up returning and going to AT&T yesterday. I asked them about the one and said I've been having problems with the quality on my last few. They said unfortunately they would only be able to open one for me and I would only be able to exchange it once if there were problems. That line kind of sounded like BS to me, especially since I saw a woman come in with a smashed iPhone and no insurance she got earlier that day that they were willing to commit insurance fraud for...So I ended up getting the S4 for now. I still think the one is a better phone and I know I'm going to regret not getting it. If the issue is truly more with the silver version I'd gladly pay the restocking fee to exchange for the One.
What really bums me out is that I wasn't even going to upgrade my phone until I saw the One. I had the S3 and was ok with it, other than my battery life being garbage. When I saw the one and started messing around with it I loved it so I got it. Then the issues came and now I have the S4, which is a good phone. Its just not very different from the S3. My girlfriend actually picked up the S3 and handed it to me as we were going to bed last night thinking it was my new phone.
Sounds like OP is trolling.
4 defective phones?
You must be looking for problems. 4 straight screens with dead pixels?
Pics, or it didn't happen.
That is to bad
We have both the HTC one and a galaxy s4 in our household.we just switched to At&t from T-Mobile, she actually started out on s3, which died after 3 days
My wife now has the s4, and I have the One, she wishes she had got one instead.
So I have got to use both pretty extensively, and I greatly prefer the One over the S4.
Sent from my HTC One using XDA Premium HD app
I'm pretty sure you're getting screwed because exchanges are usually refurbs that haven't actually been fixed to eliminate defects
You're just getting other people's defective devices.

Is lightbleed still a problem?

So I'm asking this because I'm planning on returning my nexus 9 tomorrow and getting a replacement, because I have the following
Light bleed
Terrible battery life ( Max of 5 hours SOC )
crappy buttons on the side
The back creaks slightly
Is it worth returning or do you think I'll get the same issues again or maybe worse?
J
Sent from my Nexus 9 using XDA Free mobile app
JackHanAnLG said:
So I'm asking this because I'm planning on returning my nexus 9 tomorrow and getting a replacement, because I have the following
Light bleed
Terrible battery life ( Max of 5 hours SOC )
crappy buttons on the side
The back creaks slightly
Is it worth returning or do you think I'll get the same issues again or maybe worse?
J
Sent from my Nexus 9 using XDA Free mobile app
Click to expand...
Click to collapse
I suggest you to wait. As far as I know it's a matter of luck of getting a device with none of the known defects. Older and younger builds do have defects.
Sent from my Nexus 9
Although I brought my mine in December, I guess I got a crappy unit
Sent from my Nexus 9 using XDA Free mobile app
JackHanAnLG said:
Light bleed
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LOL, characteristic of LCD. Get used to it -- they ALL do it. If you don't like it, your ONLY option is LED.
Terrible battery life ( Max of 5 hours SOC )
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Turn down the brightness. Its a big screen, the brighter its set, the less the life. And 5 hours screen on is HUGE.
crappy buttons on the side
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I quite like the buttons on these things, bit harder to press so you have to really mean it. Nexus 7 is a problem because it is too easy to accidentally bump the buttons.
The back creaks slightly
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Click to collapse
So quit twisting it.
Is it worth returning or do you think I'll get the same issues again or maybe worse?
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Definitely not worth returning. All you do by returning, is make the next version more expensive for the rest of us by costing HTC and Google for your pointless warranty claim.
I did return it and got a decent unit
J
Sent from my Nexus 9 using XDA Free mobile app
doitright said:
LOL, characteristic of LCD. Get used to it -- they ALL do it. If you don't like it, your ONLY option is LED.
Turn down the brightness. Its a big screen, the brighter its set, the less the life. And 5 hours screen on is HUGE.
I quite like the buttons on these things, bit harder to press so you have to really mean it. Nexus 7 is a problem because it is too easy to accidentally bump the buttons.
So quit twisting it.
Definitely not worth returning. All you do by returning, is make the next version more expensive for the rest of us by costing HTC and Google for your pointless warranty claim.
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Are you ****ing kidding me here? Ya let's let ALL these issues go, so the NEXT tablet that comes out is an even bigger piece of **** with more problems because people like you let them get away with it.
Let me ask you this, should we accept ALL light bleed as OK no matter how bad, or is there a cutoff at some point where its no longer acceptable? Right off the bat I'll tell you youre wrong because they don't ALL do it. I just returned a nexus 9 that had next to 0 light bleed. I've never, not once in my life exchanged a device for any reason. Never. But im on my 4th nexus 9, 2 of which had almost no light bleed at all. My last ones screen flickered so bad and the speakers froze and cut in and out so much I couldn't deal with it anymore, which was number 2 nexus 9. Open the new one tonight in the parking lot and boot it. Horrendous lightbleed and volume buttons that were literally ****ing recessed into the frame. I don't know about you, but I'm not a god damn woman so I don't have fingernails to reach a recessed button, and I for damn sure ain't carrying around a ****ing paperclip to adjust the volume on a tablet. So I exchange it. Get nexus 9 #4. Buttons stick out of frame perfectly. Completely different from the one i just had in my hands. But that's not a quality control issue to you. I should have kept the one that had unpressable volume buttons so you won't have to pay more for your next tablet. Too ****ing bad buddy. I'll return EVERY single piece of **** I get, and GLADY pay more for the next version if I don't need a paper clip to adjust the volume, Dramamine for the constant screen flicker, and a speaker that actually plays sound.
Yes or no is this acceptable light bleed?
And if I sounded pissy in that post, its because on nexus #4 I just noticed the entire upper left hand side of my screen is completely ****ing yellow/brown, it looks like absolute ****. So even this one has bad light bleed when the screen is dark, and when the screen is light, 1/4 of it is piss yellow. This tablet came from the store today, so much for issues being fixed.
di11igaf said:
And if I sounded pissy in that post, its because on nexus #4 I just noticed the entire upper left hand side of my screen is completely ****ing yellow/brown, it looks like absolute ****. So even this one has bad light bleed when the screen is dark, and when the screen is light, 1/4 of it is piss yellow. This tablet came from the store today, so much for issues being fixed.
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Click to collapse
I've got the same thing. Plus, the microphone seems to have issues (sensitivity is so low, that it won't hear any "okay google" unless i really scream at it, for instance)! I would return it, but i am too afraid i might get an even worse unit.
Turns out HTC and Google really messed everything up with this one. I guess i was lucky to end up with a yellow-tinted Nexus 9 because, according to all people's reports, that might just be the best hardware version of it! With that in mind, I've never been so unsatisfied about a purchase before. I've always accepted some minor issues as i don't believe there are perfect devices, but i've never heard about so many different and major issues, especially for a tablet of this price. Not even to mention about the software issues, so far. This is just rediculous!
Huh ...
My new Sand model arrived with no issues out of the box ... excellent build quality, no issues with colors in the screen, and no bleeding backlight.
Where are y'all buying these things with all these issues?
I ordered mine directly off the play store.
I bought mine from Expansys (Europe). It's a pretty late batch (HTC4CC, which I think means December) therefore no back bending, no deep volume buttons and normal lightbleed for an LCD. But the fact that there are still issues and the quality of such an expensive tablet is questionable enough to make you stick with a yellowish screen, is really depressing. Anyway, I am really glad yours is perfect and I hope next batches manage to be as good as this tablet should be, but that doesn't change the fact that HTC and Google really dropped the ball on this one.
di11igaf said:
And if I sounded pissy in that post, its because on nexus #4 I just noticed the entire upper left hand side of my screen is completely ****ing yellow/brown, it looks like absolute ****. So even this one has bad light bleed when the screen is dark, and when the screen is light, 1/4 of it is piss yellow. This tablet came from the store today, so much for issues being fixed.
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Click to collapse
Your image is designed to exaggerate a non-problem into a problem.
Dark ambient = long exposure.
Also your picture isn't taken straight on. Its at an angle with the "bad" corner closest to the camera.
doitright said:
Your image is designed to exaggerate a non-problem into a problem.
Dark ambient = long exposure.
Also your picture isn't taken straight on. Its at an angle with the "bad" corner closest to the camera.
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Click to collapse
OK, so you're telling ME, the one who had the tablet in front of my face it didn't have light bleed and I purposefully 'designed' this picture to exaggerate a problem? Here's the bottom line and I could not give 2 flying ****s what you think I did or didn't do. My tablet had horrible HORRIBLE light bleed. How it looks in that picture is pretty damn close to how it looked in person while in a dark room. Period, end of story. You can check my post history going back to 2010 and see how many times I've complained about devices or *****ed about light bleed. Good luck finding any.
Im a member here to gain knowledge and help people when i can. I have enough devices to damn near fill a small bathtub, and theyre all the the same ones i bought day one never exchanged. In case you werent aware, most of us here are not ****ing retards and know lcds will have a SMALL amount of light bleed.. This is not a small amount, its an unacceptable amount. If You think I'm suddenly trying make **** up or make unwarranted complaints about a screen for no reason, you're flat out wrong.
For someone with the name doitright, you for damn sure aren't holding HTC to that standard.
So if take a picture of all my older tablets next to the nexus 9, they should all basically look the same then correct? By your logic they should all look similiar(according to you, this is a normal, acceptable amount that should be exhibited by all of my older tablets- including 2 nexus 7's) and the nexus 9 should look no worse than the rest correct? 100$ says they don't. Willing to put your money where your mouth is?
di11igaf said:
OK, so you're telling ME, the one who had the tablet in front of my face it didn't have light bleed and I purposefully 'designed' this picture to exaggerate a problem? Here's the bottom line and I could not give 2 flying ****s what you think I did or didn't do. My tablet had horrible HORRIBLE light bleed. How it looks in that picture is pretty damn close to how it looked in person while in a dark room. Period, end of story. You can check my post history going back to 2010 and see how many times I've complained about devices or *****ed about light bleed. Good luck finding any.
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Click to collapse
No, what I'm saying is that you are too picky and expecting something unreasonable from your hardware, which is working perfectly well. People like you who repeatedly send your hardware back under warranty for imaginary "problems" that are perfectly within the design specifications of the device **AND NOT EVEN CORRECTED** by the warranty replacement, cause the price of hardware to increase for the rest of us, because the cost of that warranty replacement is distributed to EVERYONE who buys that hardware.
I suggest that you return it and buy yourself a ROCK AND A CHISEL. At least if you complain about that, it won't increase the price for the rest of us.
doitright said:
No, what I'm saying is that you are too picky and expecting something unreasonable from your hardware, which is working perfectly well. People like you who repeatedly send your hardware back under warranty for imaginary "problems" that are perfectly within the design specifications of the device **AND NOT EVEN CORRECTED** by the warranty replacement, cause the price of hardware to increase for the rest of us, because the cost of that warranty replacement is distributed to EVERYONE who buys that hardware.
I suggest that you return it and buy yourself a ROCK AND A CHISEL. At least if you complain about that, it won't increase the price for the rest of us.
Click to expand...
Click to collapse
Are you a ****ing moron? Let's try reading shall we?
1) I just said in the post you quoted I've NEVER in my life exchanged or returned any devices out of literally dozens. Obviously besides the nexus 9, but since you don't seem to fully read my previous comments in this thread I feel I need to point this out.
2) I haven't warrantied ONE nexus 9. I bought mine from best buy after launch and had until Jan 15 to exchange. So I did. If you actually READ my posts you'll see each one was returned for multiple issues, light bleed being at the back of my list of issues that concern me.
Would you keep a device that had speakers that didn't work? Yes or no? Would you keep a device that had volume buttons LITERALLY recessed inside the frame, making them completely unable to be pressed? Yes or no? Light bleed just happened to be another issue to top these major defects off.
So, since all these problems HAVE been noted in this thread, in fact I'm pretty sure they were in posts you quoted me on, you're telling me non-working speakers and unpressable buttons are both imaginary and within design specs?
Throw horrendous light bleed on top for icing on the cake.

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