Error device offline
It only says this on one computer. The rest are fine. What do I do? I've already installed the drivers.
ssojyeti2 said:
Error device offline
It only says this on one computer. The rest are fine. What do I do? I've already installed the drivers.
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It is most likely a confliction from a program on your computer, such as easy.tether, pdanet, doubletwist, HTC sync, or anti virus. I get device offline if something is interfering with the phone when trying to use adb.
Sent from my PG86100 using XDA App
I'm getting the same error running Win7 64bit. Tried installing HTC Sync, uninstalling it, disabling antivirus, and using the "auto-detect" windows drivers. I'm not sure what else to try. Any ideas?
Fixed the problem. For those of us with newer motherboards you may want to make sure you have your phone connected to a USB 2.0 and not 3.0. 3.0 will cause it to become unstable and crash your pc. Moved it to a 2.0 slot and it worked perfectly, go figure.
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Hello im trying to use my tbolt as a mas storage device but my computer wont recognize my phone but when i try using the htc sync it will work any ideas tried uninstalling htc sync and the drivers but no luck any ideas on how i can get my computer recognize my phone as a mass storage by the way im using xp sp 3.
No guarantees, but have you tried downloading the android sdk and choosing to install the usb drivers?
letzgostate said:
No guarantees, but have you tried downloading the android sdk and choosing to install the usb drivers?
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i think i tried already but not sure ill try with the android sdk again.
Did you install all the drivers that are on the cdfs partition when you plugged in the phone?
Sent from my ADR6400L using XDA Premium App
You need to download the sync drivers.
http://www.htc.com/us/support/thunderbolt-verizon/downloads/
ScoobarSTI said:
You need to download the sync drivers.
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Those are the sync drivers im using but no luck yet tried to uninstall and reinstall but no luck.
nerozehl said:
Did you install all the drivers that are on the cdfs partition when you plugged in the phone?
Sent from my ADR6400L using XDA Premium App
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On this one i think i installed all them the issue here is that when i plug my phone it let me know that new hardware has been found then it starts with the installation some will install but i think there is one or two the just sit searching but nothing happens and then i try to closed out but it freezes up on me and when i turn off debugging then it closes out but if i try to install them with debugging off nothing comes up.
another thing i used my phone with acomputer runnig windows 7 and it worked so im guessing its a prblem with xp
I think pdanet has the drivers when you install it if you don't know how to manually add them.
Sent from my Thunderbolt using XDA Premium App
I don't know if this will work for you, but it worked for me...
When you plug your phone in via a usb cable, you will see a Verizon Mobile drive pop up on under "My Computer"
If you open it, there is a folder in there called DRV. There is a file called something like WM_driver installer. I installed that.
Then I go to my phone chose to connect as a disk drive (I have mine set to charge only by default).
Then I click on my removable disk and I can see my phone's data then.
Dnakaman said:
I don't know if this will work for you, but it worked for me...
When you plug your phone in via a usb cable, you will see a Verizon Mobile drive pop up on under "My Computer"
If you open it, there is a folder in there called DRV. There is a file called something like WM_driver installer. I installed that.
Then I go to my phone chose to connect as a disk drive (I have mine set to charge only by default).
Then I click on my removable disk and I can see my phone's data then.
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ill try it tonight lets see if it work
when i try to run a .bat to root my phone it alwasy says waiting for device and i would click adb and still nothing. i installed htc sync and uninstalled it as well. it is also on usb debug.
cbwhat said:
when i try to run a .bat to root my phone it alwasy says waiting for device and i would click adb and still nothing. i installed htc sync and uninstalled it as well. it is also on usb debug.
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Be sure that there aren't any programs on your computer that are interfering, such as any USB tethering programs, music sync, anti virus etc. When I have the pdanet program running on my computer adb will always say "device offline"
Sent from my PG86100 using XDA App
k2buckley said:
Be sure that there aren't any programs on your computer that are interfering, such as any USB tethering programs, music sync, anti virus etc. When I have the pdanet program running on my computer adb will always say "device offline"
Sent from my PG86100 using XDA App
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nope nothing but chrome
Is your phone plugged in one charge only with USB debugging mode on?
BDawgTrap said:
Is your phone plugged in one charge only with USB debugging mode on?
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yes i did.
Might have to uninstall the usb and adb drivers from your computer then reconnect your phone to computer and let it install the drivers again and that should work. If using windows use device manager to install driver
Sent from my PG86100 using XDA App
Can you get adb to run correctly?
Im in the process getting everything ready to root my thunderbolt but my comp cant find drives for ADB???? i have tried multiple sites even from HTC it self..... does anyone know where i can find this drive so my computer will talk to my phone????
RD915 said:
Im in the process getting everything ready to root my thunderbolt but my comp cant find drives for ADB???? i have tried multiple sites even from HTC it self..... does anyone know where i can find this drive so my computer will talk to my phone????
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The drive? Do you mean driver? The only driver you need to use ADB is the regular HTC device drivers. ADB itself comes in the Android SDK.
I just did this today, install SDK from android.com; then you have to install HTC Sync.
Sent from my Kick Ass Thunderbolt!
johnrexb said:
I just did this today, install SDK from android.com; then you have to install HTC Sync.
Sent from my Kick Ass Thunderbolt!
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You don't actually need HTC Sync. I've never installed it and don't plan on it. All you need is a custom driver .inf that we put together for you already.
This should help you if you have any questions installing the sdk.
http://wiki.cyanogenmod.com/wiki/Howto:_Install_the_Android_SDK
You could always just install HTC sync (which will install the drivers) and then uninstall HTC sync. The drivers will not be uninstalled.
Sent from my HTC CyanogenBolt powered by CyanogenMod 7 RC1.6.1
Absolute_Zero said:
You don't actually need HTC Sync. I've never installed it and don't plan on it. All you need is a custom driver .inf that we put together for you already.
This should help you if you have any questions installing the sdk.
http://wiki.cyanogenmod.com/wiki/Howto:_Install_the_Android_SDK
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I followed that set up exactly, but I am unable to get adb to recognize my device at all. No "Unknown Device" shows up in device manager so I can not change the driver for it. Not sure why I have such trouble with adb. It's never worked for me.
Are you setting the path to the platform tools in your system variables?
http://www.talkandroid.com/android-sdk-install-guide/
Sent from my VS910 4G using xda premium
And as expected, not only will ADB not work, not that I changed the drivers according to the guide, my computer won't recognize my phone when it's plugged in as a disk drive. Running Bamf 2.4.1. I rooted with the 3 step/"1 click" method months ago and never had any problems. I try to get adb set up so I can do things properly and learn and now I have nothing but problems.
http://www.youtube.com/watch?v=oKPSe12YDxQ&feature=youtube_gdata_player
Give that a shot...
Sent from my tbolt running ShiftTh3ory AOSP
Got it sorted. I ended up deleting the android sdk and starting from scratch using the first link....and it didn't work again. Tried the video link above...and it didn't work. Then I figured I'd try to delete the adb device in Device Manager, unplug my phone, then plug it back in. That worked for some reason. Now it shows up in adb properly, and I can connect it as a disk drive as well. Huzzah indeed.
Hi,
I'm working on an Android application. Now I want to try testing it on the real hardware with Legend I have in hand. But when I plugged the phone in, it is recognized as disk storage and no debugging device found. The Android Device Chooser does not show the phone as well (only AVDs show there)
The Legend I have runs CyanogenMod 7.1 stable now.
Can you please suggest what else I need to do ?
Thank you,
Usb debugging ticked?
Sent from my MT15i
Yes it is. Furthermore, the debug icon shows up when the device is plugged into the PC.
Still Windows does not recognize it.
I'll try installing HTC Sync today, just in case.
I had really big problems getting the usb debug drivers to install, I managed to get them from installing the PDAnet desktop application for Windows. (I assume you're using Windows)
Yes, I am using Windows. Totally forget to mention it, sorry.
Anyway I've managed to get it working now, finally. As expected, installing HTC Sync also install the required driver for the debugging.
I've attached the image of Legend running my WIP application. It's an app that display ChordPro file, like a song book. Well I can't find any in the market, so I created it myself.
Did you ever finish/publish this app?
My hox+ will not connect to ADB on my Windows 7 machine. It works fine in OSX, so it shouldn't be a hardware issue. I have tried installing HTC Sync, uninstalling the driver manually, browsing for drivers on the file system, and pretty much anything else I could find online for the hox and hox+.
The only thing I can get to install for the device is the default Microsoft MTP driver. Even if I uninstall it, restart my machine and plug the phone back in, it just comes back with that same driver. It never gives me the chance to choose my own before it shows up as an MTP device.
Does anyone have any suggestions to get this working?
EDIT: More info
I have flashed the AT&T CWM recovery to my device, and it is NOT rooted.
Try another usb port.
Is usb debugging turned on in settings?
Sent from my HTC One X+ using xda app-developers app
Don't worry about the MTP driver, it's irrelevant. As the poster above me said, first try a diffrent usb port, one that connects directly to the mobo. ADB does not play nice with usb hubs.
Sent from my HTC One X+ using Tapatalk 2
AndroHero said:
Don't worry about the MTP driver, it's irrelevant. As the poster above me said, first try a diffrent usb port, one that connects directly to the mobo. ADB does not play nice with usb hubs.
Sent from my HTC One X+ using Tapatalk 2
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This is on a laptop, I am not connecting to a USB hub. I've tried each USB port with the same result.
I have also tried every combination of turning debugging on and off, each time the device will just reconnect as an MTP device. ADB still does not detect anything. I am an app developer, and I have a bunch of other devices that work fine.
Has anyone got this to connect to adb on a Windows machine successfully?
EDIT: Would having a custom recovery installed affect ADB on my stock rom? I have the AT&T CWM recovery installed.
bump, I really would like to get this resolved. I am going to try and call HTC today to see what they say about this issue.
Let us know how much support HTC offered, since it is AT&T branded. And how you worked around telling them you installed custom recovery?
Sent from my HTC One X+ using xda app-developers app
USB debugging enabled?
Sent from my HTC One X+
This might help, I had a similar issue. I installed HTC Sync which installs the drivers, then I uninstalled just the HTC Sync app leaving the drivers.
http://forum.xda-developers.com/showpost.php?p=36541164&postcount=44
nespid said:
Let us know how much support HTC offered, since it is AT&T branded. And how you worked around telling them you installed custom recovery?
Sent from my HTC One X+ using xda app-developers app
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No need to "work around" having a custom recovery installed. This has nothing to do with the device not being detected properly in Windows 7 while booted into the OS.
Spoke with tier 1 support and he didn't really know what ADB was, but still tried all the usual troubleshooting. The support request was escalated and I got a call back yesterday where the tech was more knowledgeable. He tried all the install/uninstall driver stuff that I did, which still did not work (uninstall/reinstall driver, force install in device manager, remove all htc drivers using USBDeview). After that did not work he had another idea that ended up being the solution. I'll put that below for anyone that has the same problem.
How to solve HTC One X+ not detected by ADB:
Download and use USBDeview to remove all instances of HTC drivers.
Open the androidusb.inf file in your HTC drivers folder (you are going to need admin privs to write to this part of the filesystem, open Notepad as Administrator and then open the file). Modify the ClassGuid=XXXXXXXXX... with the Device class guid of your HOX+ including the { }. It is found under Details in Device Manager properties for your device. Save the file back to its original location.
Now open Device Manager. Find the device (mine was under Portable Devices), Right-click -> Update Driver Software -> Browse my computer for driver software -> Let me pick from a list of device drivers on my computer -> Have Disk... -> Browse for androidusb.inf (x64 Windows 7 it is in C:\Program Files (x86)\HTC\HTC Driver\Driver Files\Win7_x64) -> HTC, Corporation -> MY HTC -> Ok. Congratulations, your device should now be detected by ADB.