Warranty question - Galaxy S II Q&A, Help & Troubleshooting

Will my SGS2 warranty become void if I flash it with an official, yet unreleased kernel (ie the KG2) using Odin?
I'm not sure if the warranty becomes void only if I flash a custom rom, or whatever I flash, as long as it's not an official update via kies.
Thanks all for the info

tylerdurden83 said:
Will my SGS2 warranty become void if I flash it with an official, yet unreleased kernel (ie the KG2) using Odin?
I'm not sure if the warranty becomes void only if I flash a custom rom, or whatever I flash, as long as it's not an official update via kies.
Thanks all for the info
Click to expand...
Click to collapse
Whatever you flash, be it a Custom ROM or a rooted Kernel or a Mod, you just need to put the Stock firmware with Stock Kernel back before you give it to service to get warranty. And to get rid of any traces left on your phone, just buy a USB Jig (Ebay) and it will even reset your ROM counter, so no one will ever know that you had flashed anything else
Regards.

Related

[q] getting back your warranty after rooting...

Hey guys..I rooted my sii using CF-root...so my questions are...how to get rid of the yellow triangle and binary count?(are these the only things samsung uses to check if the device is rooted or not..?)if yes i'd use a jig or else what to do..??
i want my phone to be rooted...but also need my warranty...!!
android version:-2.3.3
baseband version:-I9100XXKH3
kERNEL VERSION:[email protected] #2
Build number:-GINGERBREAD.XWKF3
if you want to get rid of binary count, only way is to use the usb jig, though I've heard there's a 2nd counter embedded.
however I've never had any problems with my warranty even after rooting, and have sent in my phone 3 times for various reasons.
just be sure NOT to send it in with a custom rom installed
from what i heard.. all u need to do is unroot ur phone and flash back secure kernel and delete all root apps and voila u get ur warranty back
and btw the yellow triangle is from unsecured kernel that u used to flash into sgs2 to get it rooted u can get rid of that without unrooting ur sgs2 by simply flashing back secure kernel
NO way to get back your warranty.
sujay96 said:
i want my phone to be rooted...but also need my warranty
Click to expand...
Click to collapse
No, as you've unlocked your bootloader, it'll always show RELOCKED even if you revert to the stock ROM. You can't factory lock the bootloader, i.e., you can't get the warranty back till you don't meet a person who's a noob.
Why revive a 7 mth old thread
It's not possible to have both root and warranty on your phone at the same time.
If there's something wrong in your phone and you can't fix it yourself, you only need to unroot it (if you have a CF-root you only need to flash your stock firmware back and use USB Jig (OR before unrooting using TriangleAway app) to clear your flash counter) and take it to the shop where you bought the phone.
MistahBungle said:
Why revive a 7 mth old thread
Click to expand...
Click to collapse
'cause the bottom line was still missing!
help needed
is there no way to get my cell completely locked and unrooted ie. saying locked on the boot loader screen

Warranty, root, where to buy... Need help.

Hello, I'd like to know where can I buy the phone for a good price and with a warranty, I want the int version 32gb blue and I am from Canada.
(I want to be able to return the phone if it comes with issues or if I get issues on it later)
I'd also like to know if root will void the warranty.
Thanks!
I cant help you with your purchase but i can say rooting will void your warranty altho you can try to delete the root by reflashing with a stock rom and running triangle away to reset any stats that they will check if you return your phone
more info here:
http://www.androidnz.net/2012/06/at-your-own-risk-how-to-root-your.html
chriskinetic said:
I cant help you with your purchase but i can say rooting will void your warranty altho you can try to delete the root by reflashing with a stock rom and running triangle away to reset any stats that they will check if you return your phone
more info here:
http://www.androidnz.net/2012/06/at-your-own-risk-how-to-root-your.html
Click to expand...
Click to collapse
Thanks for that, so basicaly the warranty will be void only if I brick my phone when rooted right?

[Q] root in spite of flash

Hello,
I recently returned my GS3 because of an audio problem.
My GS3 was rooted, so before to returned it, I used Triangle Away to reset the flash counter then I flashed an official firmware with Kies. The status of the GS3 was "normal" (in french but I suppose it's the same in english) and my counter showed a "Samsung Official"
The problem is that Samsung refuses to repair my mobile and claims my warranty is voided because my device was rooted and asks me to pay for the repair.
So I have two questions :
Firstly : How can Samsung know my device was rooted after a reset of the flash counter, a flash with an official firmware and an hard reset ?
Secondly : Is There anyone else who had the same problem with Samsung ?
img4.hostingpics.net/pics/71048111337050.jpg
Thank you (Im french so sorry for my English)
What ROM build and modem did it come with?
What ROM build and modem did you send it back with?
AbuYahya said:
What ROM build and modem did it come with?
What ROM build and modem did you send it back with?
Click to expand...
Click to collapse
At first the phone was the official rom (Samsung 4.0.3) then I put Cyanogen Mod 10 (root), then I went back to the official rom via kies (I put away Triangle) and I again flash for a rom clean. Then I did a hard reset.
I never flash the modem
I send my phone with the official Rom (4.0.4) downloaded with Kies
Jordan67 said:
At first the phone was the official rom (Samsung 4.0.3) then I put Cyanogen Mod 10 (root), then I went back to the official rom via kies (I put away Triangle) and I again flash for a rom clean. Then I did a hard reset.
I never flash the modem
I send my phone with the official Rom (4.0.4) downloaded with Kies
Click to expand...
Click to collapse
Was it the right version... ex, was it originally on a carrier branded firmware, but you flashed an unbranded version?
Did you flash another region's firmware, ex Polish firmware will have a different CSC to an English one, and can show it has been rooted.
Are you sure there were no root apps, or CWM recovery zips on your internal sd?
All of these can show the system has been rooted before, and are grounds for voiding warrenty (examples can be triangle away apk, CFroot, rom .zips etc.
I have never had my internal sd wiped when I wipe data/factory reset, so this could be plausible.

A question please about no-flash rooting!

Hello,
i found a way to root without flashing anything on my galaxy s2, but i was wondering if:
rooting without flashing voids the warranty?
looking in Settings>About at kernel line there is this: "3.0.15-I9100XXLPQ-CL223505 [email protected] #3" and i remember the first time i bought the phone that is was something with [email protected], can this change cancel my warranty too?
note: i always had stock roms and custom binaries are 0 and it's samsung's official
Thanks
Rooting voids the warranty. Period.
However. If you need to return the phone for warranty service, if you unroot it, go back to a stock rom that's actually been released by Samsung, reset the flash counter & do a factory reset, the experience on here says you have a fair chance of getting warranty service. But this is not an absolute guarantee.
If you want to keep your warranty 100% guaranteed, don't mess with your phone. At all.
MistahBungle said:
Rooting voids the warranty. Period.
However. If you need to return the phone for warranty service, if you unroot it, go back to a stock rom that's actually been released by Samsung, reset the flash counter & do a factory reset, the experience on here says you have a fair chance of getting warranty service. But this is not an absolute guarantee.
If you want to keep your warranty 100% guaranteed, don't mess with your phone. At all.
Click to expand...
Click to collapse
Thanks,
so if i un-root and factory reset i should be allright? and the kernel shouldn't affect that, right?
Bump!

[Q] Device Status: Official

I have rooted and installed a custom rom on my GS4 and it still says official. Is this normal?
I expected that after bricking and flashing stock and rerooting and everything I must have tripped the flash counter.
I don't really care as I don't plan on needing the warranty, I'm just surprised. I even previously had the custom unlock boot screen before bricking the phone.
Am I just looking in the wrong place?
DanGerousDroid said:
I have rooted and installed a custom rom on my GS4 and it still says official. Is this normal?
I expected that after bricking and flashing stock and rerooting and everything I must have tripped the flash counter.
I don't really care as I don't plan on needing the warranty, I'm just surprised. I even previously had the custom unlock boot screen before bricking the phone.
Am I just looking in the wrong place?
Click to expand...
Click to collapse
Flash counter will only register non Samsung images which we cannot flash successfully with a locked boot loader. Unless you are unlucky enough to accidently use Odin to install cwm or push a rom, them a factory restore via Odin should for all intents be undetectable as previously rooted. There might be something on a hidden partition I am unaware of but I have heard nothing yet.
Sent from my Galaxy S4

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