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I am sure many of you know the keyboard is very hard to find right now, Well I just ordered mine from tigerdirect. Figured I would post here as I found this forum last night while looking for the keyboard!lol
I cant wait
It's not online, phone orders only?
Gbcue said:
It's not online, phone orders only?
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Hope this helps ...
http://www.tigerdirect.com/applicat...m_mmc=email-_-Main-_-WEM2696-_-tigeremail2696
This was already out of stock again quite a few hours ago.
R
Sent from my Transformer TF101 using XDA Premium App
Here is the proper link I just called and confirmed they do have tham in stock then placed order online.
http://www.tigerdirect.com/applications/SearchTools/item-details.asp?EdpNo=154019&CatId=7063
Woo, ordered one
Finally i wont have to use the on scren keyboard for everything
they don't send to Russian (((
Thank you for the info, BigMike23. I just ordered directly from Tiger and then cancelled an earlier order from an out-of-stock vendor awaiting a new shipment. I don't quite understand how Tiger got its shipment in first ahead of all the other vendors, but I appreciate the fact that Tiger is sticking to the $149 price as opposed to what the vendor using Amazon has been gauging. I could be wrong, but my memory is that as of a day or two ago that price was $289 or thereabouts; this morning it is down to $239!!!
ky3bmu4 said:
they don't send to Russian (((
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In Russia, dock connect you!
I placed an order for one of these from Tigerdirect shortly after this was posted.
Everything went through fine-however, I checked my order on their website tonight and now it says backordered
I just ordered one!
Ncix also has them in stock, I think Newegg also does.
kushari said:
Ncix also has them in stock, I think Newegg also does.
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Newegg is sold out. However, Tigerdirect has them in stock.
dbiggss said:
I placed an order for one of these from Tigerdirect shortly after this was posted.
Everything went through fine-however, I checked my order on their website tonight and now it says backordered
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Same. Slightly annoying.
TigerDirect Docks are Backordered
I placed an order for the dock with TigerDirect two days ago. It gave me an estimated Delivery of 08 Jun 2011. Today I checked the order online and it is now backordered, when I called to cancel the order, the Rep confirmed it was backordered with not ETA of when it would ship.
Found a dock at MicroCenter in Columbus, OH, they have four more in stock currently for store pickup.
The following MicroCenter stores also have stock for pickup only as of 13:50 EST:
Cincinnati/Sharonville - QTY 5
Northeast Ohio/Mayfield Hts. - QTY 2
So Microcenter has a total of 11 in stock in Ohio only...
My dock is plugged in and charging currently!!!
The rep told me they were drop shipping from their distributor (that's why they can't give you ETA).
Gbcue said:
The rep told me they were drop shipping from their distributor (that's why they can't give you ETA).
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Yeah the rep did not tell me that. He said he had no ETA, so I checked around and found for about the same price (Actually cheaper since I had gotten two day shipping from Tigerdirect) at MicroCenter! I am happy now as my dock charges...good luck all...
Called them today, the rep said they were due to get "thousands" tomorrow (5/05). I told him I'd call back tomorrow then.
timekillerj said:
Called them today, the rep said they were due to get "thousands" tomorrow (5/05). I told him I'd call back tomorrow then.
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I'm not surprised. They were taking orders for the dock for the entire day.
Do you mean 6/6?
Gbcue said:
I'm not surprised. They were taking orders for the dock for the entire day.
Do you mean 6/6?
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I'm sure he meant 6-6 too, UPS and FedEx don't deliver on Sunday's, however, the US Postal Service will on request.
To try and condense what all has transpired . Yesterday I returned a Gtab to Staples due to issues, they gave me a hard time and then told me they only had opened boxes in the back, so I declined and got a refund. This morning I called Staples CS and was told they were sorry about the way I was treated but would not give me a raincheck and just basically said item is out of stock on line and in all stores. I proceeded to BB which is about 1 hour and change away from me. I was taking back the keyboard I purchased for the Gtab. While at BB I approached the mgr and asked if they would accept the staples coupon and he said NO and just walked away. SO I returned home. I then found a Staples which was right next to BB and they had a acer Iconia left in stock and would accept the coupon. I decided to make the hour trip again and on the way I stopped at BB again and almost bought the Asus at regular price but decided to go on to Staples. At Staples I found that the acer was a display model and left and started home and then decided once again to stop at BB. I tried to get a salesperson to help me and the first one said he was busy and he rounded up another sales rep to help me. Just for giggles I asked him if he would honor the coupon on the Gtab and he said we just got an email stating we were to resume honoring the coupon if the closest store had that item in stock. I knew they did not but said ok and he then asked which Gtab did I want? I said the white 16gb he pulled it out of the case and went to his register he then rang it up and when the checkout girl questioned it he said he was doing it per the email they had just received saying it was okay to do it. I was overjoyed. I hurried home and upon unboxing and plugging it in to charge the battery I turned it on for the first time and LO AND BEHOLD IT IS UNLOCKED!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I am just sitting here in amazement. From not having the device and apparently no chance to get one at $100 off to having one with $100 off and UNLOCKED. I am truly GRATEFUL!!!!!!!!!!!!!!!!!!!!
what did you spend in gas?
pandamaja said:
what did you spend in gas?
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about 12 dollars in gas. So I am still way ahead and have a unlocked tab to boot.
Oh man that is great!! You were having so many problems and I am very happy that you were able to get one. And to boot you received an unlocked one, I am extremely jealous!!!
I tried a few times to get BB to honor the coupon to try and get the 32gb model and hopes to get one that is unlocked but no luck.
Congrats!!!
Raistlin1 said:
Oh man that is great!! You were having so many problems and I am very happy that you were able to get one. And to boot you received an unlocked one, I am extremely jealous!!!
I tried a few times to get BB to honor the coupon to try and get the 32gb model and hopes to get one that is unlocked but no luck.
Congrats!!!
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According to the sales rep that fixed me up BB sent out an email last night about 8pm to all stores that it was ok to honor the coupon. He also stated that they were to check the nearest Staples to make sure they had stock on hand, athough he did not do it. So You might try again at the same store or different stores if there are any in your area. Good luck!!!
Just called them this morning, did not even know they where going to be selling them. The said they filled pre orders on a first come first serve basis. I went to the store and pre-ordered there, and received my 32 GB champagne Tablet withen 20 minutes.
*NOTE* they only have the 32 GB Champagne color.
Unfortunately it is a Christmas gift, so I will not be able to give any information on it.
EDIT: They will apparently ship even though it says in store pickup online. Just use the Chat.
When are they shipping?
Sent from my PC36100 using Tapatalk
what is abt? sorry for the lack of knowledge
I think he means this: http://www.abt.com/product/58305/ASUS-TF201B1CG.html
You mean you actually RECEIVED your Prime? Or just got a pre-order?
oasis9389 said:
what is abt? sorry for the lack of knowledge
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its an electronics store in illinois. damnit!
Wow - shows them as in stock and available for in store purchase! They are about 1 hr away from me. I should hop in the car and head over there.
Yes i have received the prime.
I went there with no pre-order and did like a switch-a-roo and pre-ordered it in store just so i can be on the list of people that can pick one up.
They only have a store in the Chicago-Land area unfortunately.
Whitepants said:
Yes i have received the prime.
I went there with no pre-order and did like a switch-a-roo and pre-ordered it in store just so i can be on the list of people that can pick one up.
They only have a store in the Chicago-Land area unfortunately.
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Just another reason I'm sorry I moved away from Chicago...
I called. CSR rep said they sold out in minutes. New shipment in January, he said.
In any event, just chatted with a CSR and he said they're out of stock.
wynand32 said:
You mean you actually RECEIVED your Prime? Or just got a pre-order?
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i called on the phone and got one.. they are shipping it to me.. he said there was 3 left and he had 28 web chats for the same product to be shipped but i got one of the 3.
Well if you live in Illinois you might be lucky enough to get a Champagne model. They definitely don't have the Grey in-store yet.
I just called for an online order and I was told I'd have to wait until mid-January if I ordered from them.
GCurry said:
I called. CSR rep said they sold out in minutes. New shipment in January, he said.
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They told me in store that they would receives a trickle of tablets everyday so I'd call every day as they seem to be the most helpful.
I bought mine from Kevin if that helps.
they charged my card and sent me an invoice.. my guess is tomorrow i will get a notice that it will not ship and i will be out the money and have to wait for them to refund my money.
This is getting ridiculous. They are showing up in flashes at places we never expected from all the announcements, then they are gone before anyone can react!
I've never chased a pre-order like this before - completely out of control....
Whitepants said:
Unfortunately it is a Christmas gift, so I will not be able to give any information on it.
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Thanks for a wonderfully informative thread.
anyone else get to the point of getting an invoice?
oasis9389 said:
anyone else get to the point of getting an invoice?
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Got an order in with a CSR. Started an online chat session right after I saw this thread open. Originally the CSR said that they didn't have any of the models in, but then said he'll check one more time.
After a couple minutes, he told me they had 5 left of the Champagne 32gb only. They had originally received 15, but 10 were accounted for by preorder.
He then gave me his telephone number and told me to call right away.
I called, and we went ahead with the order. Luckily, I've already been an ABT customer, so all my info was in the system. Just had to give them my credit card info.
Chose 2-day shipping, and was told I should get it on Friday.
I received a PDF invoice through email, but my order isn't showing up online yet ( crosses fingers).
This is absolutely crazy. I've had preorders in at 5 or 6 retailers, and it's come down to this?
The funny thing is, I was just shipped a gray dock yesterday from Best Buy. Gray dock and Champagne tablet? lol.
bendispo said:
Got an order in with a CSR. Started an online chat session right after I saw this thread open. Originally the CSR said that they didn't have any of the models in, but then said he'll check one more time.
After a couple minutes, he told me they had 5 left of the Champagne 32gb only. They had originally received 15, but 10 were accounted for by preorder.
He then gave me his telephone number and told me to call right away.
I called, and we went ahead with the order. Luckily, I've already been an ABT customer, so all my info was in the system. Just had to give them my credit card info.
Chose 2-day shipping, and was told I should get it on Friday.
I received a PDF invoice through email, but my order isn't showing up online yet ( crosses fingers).
This is absolutely crazy. I've had preorders in at 5 or 6 retailers, and it's come down to this?
The funny thing is, I was just shipped a gray dock yesterday from Best Buy. Gray dock and Champagne tablet? lol.
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I wanna know what that combo looks like. I think it would look pretty good personally
I am having trouble believeing it, but it's true. I JUST got off with a supervisor at ABES:
Just got off my THIRD call with Dishonest ABE.
They don't have a SINGLE KEYBOARD DOCK IN THEIR WAREHOUSE OF EITHER COLOR!!! I don't know about tablets, but I had:
Call 1: "Processing" should be all set
Call 2: "Uh, we ill have them in 4-6 days, should go out Tuesday Wednesday of last week" - This was where I get REALLY concerned.....
Call 3: - Supervisor: The guy TOLD US WE WOULD HAVE THEM, but it fell through, and we don't know WHEN we are going to have them."
"Then why did you put "AVAILABLE" on your site, instead of Coming soon, pre-order - 4-6 days, etc..."
"Cause he said.... " I was like oh **** YOU I am so sick of these BS lies. You put AVAILABLE when you HAVE THEM... NOT BEFORE ****head!!!
It's BS. They either have NONE or got a few and freaking oversold just like Amazon, Best Buy and the rest of the free world. Is Asus distribution channel run by insane asylum escapees or WHAT????? The one common element here os ASUS. Certainly all of these retailers didn't go eveil overnight or something (though some ALWAYS were, BestBuy)
I am LIVID... Now out comes my poison email to ANOTHER CEO AND CORPORATE OFFICES... WHY must I go through this
The rude **** ended with, so: I'm gonna cancel your order anyway, even if you tell me not to (I said, you want to repeat that for my recording, I want to make sure it's clearly heard.
Sorry, I double posted, but wanted to help stop people from ordering here. We have had enough of ths from the rest of the channel, no need to stay bent over for more... MAN!
Thank god Citi declined my transaction.
Same here. About a week, they said. Cancel, I said. Bastids.
Sent from my Transformer Prime TF201 using xda premium
Wish I'd seen this before I ordered.
I just got off the phone with these liars. I told him the order page is back to saying 2-3 days, he apologized for the misinformation said it'd be about 1-2 weeks.
Think I'm going to find another source and cancel on these vermin.
As far as I can tell no merchant has them in-stock right now so it's really ASUS who's slow on the delivery of these. They obviously weren't shipping keyboards in conjunction with the tablets.
Just can't trust a company that says "Of Maine" yet is in NYC
My order status changed to "sent to warehouse" last night. Having no idea what that means, I called, and was told that they have it, it is being prepped to ship today, will be sent tomorrow AM, and I should have my dock on Wednesday.
Sorry some of you got shafted, but they do/did have some in stock.
Sent from my Transformer Prime TF201 using xda premium
Col.Kernel said:
Wish I'd seen this before I ordered.
I just got off the phone with these liars. I told him the order page is back to saying 2-3 days, he apologized for the misinformation said it'd be about 1-2 weeks.
Think I'm going to find another source and cancel on these vermin.
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Now says:
Availability: Available in 8-12 Days
Bimboy said:
My order status changed to "sent to warehouse" last night. Having no idea what that means, I called, and was told that they have it, it is being prepped to ship today, will be sent tomorrow AM, and I should have my dock on Wednesday.
Sorry some of you got shafted, but they do/did have some in stock.
Sent from my Transformer Prime TF201 using xda premium
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my order status still says 'In Process', ordered early in the morning last Friday back when the Availability said "In Stock".
the_game_master said:
my order status still says 'In Process', ordered early in the morning last Friday back when the Availability said "In Stock".
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Fwiw, I ordered Thursday, immediately after seeing the "in stock" thread. That is likely the difference. I do not understand this manager saying it is not there though, uless he meant that it is coming in today, and the OP's place in line didn't make the cut for place in line versus items received. The swearing probably didn't help either, even though I fully empathize on the frustration level. :-\
Sent from my Transformer Prime TF201 using xda premium
Just got an email that the orders exceeded their shipment... Awesome. Ive cancelled and gone with amazon. I guess it will get here when it gets here.
Kohawk09 said:
Just got an email that the orders exceeded their shipment... Awesome. Ive cancelled and gone with amazon. I guess it will get here when it gets here.
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Just got the email too.
Don't know where to go from here. No body had any in-stock last I checked. Gamestop had no date, and neither did Amazon.
Like a few others, I ordered late Thurs night when the status was "available ". My credit card was charged Friday, I was notified it was "in process" for 1-3 days, now today my status shows "shipped to warehouse ". I am confident in will get mine in a day or two. Am I pleased I paid $40 for express shipping and it's going to take 4 or 5 business days? No. But I think did not read where it clearly states it cn take 1-3 days to process so that is on me.
I'm sorry for those of you who ordered when it said "available " and aren't getting yours. I blame their stock tracking/ordering software more than the company being "dishonest ", I really doubt they tried to intentionally screw anyone. They actually seem like one of the few able to make deliver and are being up front about when they will get future stock.
slugbug2010 said:
Like a few others, I ordered late Thurs night when the status was "available ". My credit card was charged Friday, I was notified it was "in process" for 1-3 days, now today my status shows "shipped to warehouse ". I am confident in will get mine in a day or two. Am I pleased I paid $40 for express shipping and it's going to take 4 or 5 business days? No. But I think did not read where it clearly states it cn take 1-3 days to process so that is on me.
I'm sorry for those of you who ordered when it said "available " and aren't getting yours. I blame their stock tracking/ordering software more than the company being "dishonest ", I really doubt they tried to intentionally screw anyone. They actually seem like one of the few able to make deliver and are being up front about when they will get future stock.
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Hate to tell ya, I ordered exactly at 9:10 pm est, Abe's website stated it was Available when I placed my order.
I just got two emails saying they oversold over the weekend. I couldn't give a **** about what they did over the weekend, I ALSO ordered asap on Thursday night.
Its looksto be ANO GO even if you ordered Thursday evening. Sorry....lol
Mcoupe said:
Hate to tell ya, I ordered exactly at 9:10 pm est, Abe's website stated it was Available when I placed my order.
I just got two emails saying they oversold over the weekend. I couldn't give a **** about what they did over the weekend, I ALSO ordered asap on Thursday night.
Its looksto be ANO GO even if you ordered Thursday evening. Sorry....lol
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Suckage
What is the status of your order, was your cc charged, did/does it show as shipped to warehouse?
I bought my pad off of newegg.com last thursday. They have been showing up periodically, only when they actually have stock availible. In most states they don't charge sales tax and they ship very quick. I'm seeing only the grey docking station listed on their site at the moment but it is out of stock. All you can do is keep checking periodically as they will show up but sell really fast. But at least if you see it's in stock and buy it, you'll get it. This is one of the most reputable sites on the net.
No idea, I just called them and told Mike ( I guess...ext. 2 from the email) I wanted to cancel...
Go thru phone menu, hit ext. 2
Hold
Abes...hello ages of Maine
Me....I liked to cancel my Asus order
Abes ...what's your order number
Me....give him order number
Abes....hold (6 minutes)
Abes....Jason correct
Me.....yes
Abes....hold (2 minutes)
Abes....ok I canceled your order
Me....thanks
Abes....HUNG UP
That was it, what a douchebag!
---------- Post added at 02:33 PM ---------- Previous post was at 02:31 PM ----------
This freaking tablet and keyboard better give me a "happy ending" each night before bed for all this hassle!!
I'm keeping my fingers crossed. No "oversold" email yet and it shows shipped to warehouse.
It's not like I'm out anything if it does cancel - I've not seen any others available or I would have ordered more for friends/backup anyway. If it gets canceled I get my money back and continue the search and wait. If I'd ordered the damn Grey to begin with this wouldn't be a problem, I would have both from BB, but I ordered champagne.
slugbug2010 said:
I'm keeping my fingers crossed. No "oversold" email yet and it shows shipped to warehouse.
It's not like I'm out anything if it does cancel - I've not seen any others available or I would have ordered more for friends/backup anyway. If it gets canceled I get my money back and continue the search and wait. If I'd ordered the damn Grey to begin with this wouldn't be a problem, I would have both from BB, but I ordered champagne.
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don't cancel, you probably are going to get it.
I never seen the "shipped to warehouse" status, I only got "In Process" when I ordered.
I'm not canceling mine either despite receiving the two emails that they oversold. In part because he still gave an end time of when they will get more in, while the other online retailer don't provide any info when they will get more in.
slugbug2010 said:
But I think did not read where it clearly states it cn take 1-3 days to process so that is on me.
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perhaps us over here in Blighty are not so hard done by after all!! Whilst we are yet to get the TFP we will get it with the dock and our retailers do not normally tale 2-3 days to process an order as we can order of some sites up until 8-10pm and still get next day delivery.
Now I am seeing the positives of living on a "small island" as Bill Bryson would say.
ps by the time we get ours; ICS will allready be installed and we will be looking forward to jammy dodgers, jam roly poly or Javvarisi Avul Payasam
So I sent off my Asus Transformer Prime for several reasons.. Screen Bleeding, wifi and bluetooth issues, and a faulty connection between the prime and the dock, which resulted in the buttons only working 50% of the time, constant ejecting of the extra battery and SD card slot.
Now I live in the UK and there is no service centre here, so we have to send it to the Czech Republic to get serviced. I shipped it via UPS over a month ago and it arrived safely in the warehouse there. After the first week. I wonder why I haven't received word on anything about my device. I somehow stumble across an RMA status I was never told about. I see it as 'Repairing'.. after two weeks I still see it as 'repairing', and I decide to email tech support. I get nothing.
So I email Gary Key. He asks if I live in the US, and I say no. He never replies. So I message Derek Li.. He was very helpful but said he had no way to contact the European branch of ASUS, so that email conversation ended quickly. I contact ASUS support again, and they tell me they're waiting for a wifi module. I go check my status the next day and it has changed to 'WB1'.. Two weeks pass and still it is waiting for a part.
To conclude.. I have waited almost 5 weeks for my tablet to be returned. I am now doubting I will ever get it back.
ASUS has pretty much have taken my tablet and not replaced it.
DanteEx said:
So I sent off my Asus Transformer Prime for several reasons.. Screen Bleeding, wifi and bluetooth issues, and a faulty connection between the prime and the dock, which resulted in the buttons only working 50% of the time, constantly ejecting of the extra battery and SD card slot.
Now I live in the UK and there is no service centre here, so we have to send it to the Czech Republic to get serviced. I shipped it via UPS over a month ago and it arrived safely in the warehouse there. After the first week. I wonder why I haven't received word on anything about my device. I somehow stumble across an RMA status I was never told about. I see it as 'Repairing'.. after two weeks I still see it as 'repairing', and I decide to email tech support. I get nothing.
So I email Gary Key. He asks if I live in the US, and I say no. He never replies. So I message Derek Li.. He was very helpful but said he had no way to contact the European branch of ASUS, so that email conversation ended quickly. I contact ASUS support again, and they tell me they're waiting for a wifi module. I go check my status the next day and it has changed to 'WB1'.. Two weeks pass and still it is waiting for a part.
To conclude.. I have waited almost 5 weeks for my tablet to return. I am now doubting I will ever get it back.
ASUS has pretty much taken my tablet and not replaced it.
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Correct. 10char
chamberc said:
Correct. 10char
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10char? I am a little confused by this comment.
DanteEx said:
10char? I am a little confused by this comment.
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10char just means that he needed to type 10char to breach the 10 character limit
juntistik said:
10char just means that he needed to type 10char to breach the 10 character limit
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Thanks. That makes sense now .
Where do you find the RMA status? Sent mine back today, hope it won't take too long to return it though!
Cheers.
chistery said:
Where do you find the RMA status? Sent mine back today, hope it won't take too long to return it though!
Cheers.
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http://support.asus.com/repair/repairstatus.aspx?SLanguage=en
Just go here and select your country, and follow all the directions.
Thanks!
FWIW, I RMAed mine to the U.S. service center in Texas for the post-ICS random-reboot problem. It just sat with no status change, so I called them back after their quoted "14 business days" period had expired and complained about the delay. A few days later, they shipped me out a replacement (came from California).
Overall from the day I sent it to when I got it back was just over 4 calendar weeks.
UPS Paid RMA return can Take A While !
I called to get my RMA number and was delighted to learn that my unit was going to a city in the same province in Canada that I live. They told me that they would issue instructions on one e-mail (RMA #, address, packing, etc) and a prepaid UPS tag on a second e-mail.
First e-mail came and I followed the instructions then waited a week for the UPS collect e-mail info. I called the support group and they stated that they only pay the return shipping. Figuring old age is setting in - I arranged to send the unit in myself.
Of course three days after the unit is shipped - I get an e-mail with a UPS tag addressed and ready to print.
Oh, well - at least I get it back faster but to those who are offered prepaid - it does take a little bit of a wait from the first e-mail.
In the UK, UPS arrived with a pre-printed address label. It was picked up yesterday afternoon and today it arrived at Asus and is now showing as being repaired. Hopefully it won't take too long.
So all good so far.
Hmm, guess patience is the key to getting all this done
I sent mine in on the 11th from Ireland. RMA status said repairing for a few days, then waiting WB1 which is what it's been saying since. Emailed asus support and they said they would not get the "spare parts" til the 3rd of march..!! I replied that it was unacceptable and that I demanded a quicker turnaround. I have yet to hear back from them.
I give you guys a lot of credit for patience
wonger007 said:
Hmm, guess patience is the key to getting all this done
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kakesen said:
I sent mine in on the 11th from Ireland. RMA status said repairing for a few days, then waiting WB1 which is what it's been saying since. Emailed asus support and they said they would not get the "spare parts" til the 3rd of march..!! I replied that it was unacceptable and that I demanded a quicker turnaround. I have yet to hear back from them.
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But for me, I was always taught that "persistence pays off" There is no way in hell I would wait 14 days to "see what happens" as one post said, and I would not put up with ANY delays by Asus. period. I still don't get how people are afraid of offending someone in support. I have worked in support for too many years and believe me, we have thick skins. It's not like if you piss someone off they are going to spit in your soup, this is not a restaurant, LOL! Get every email and phone number you can find, and be the biggest pain in the arse they ever saw (or that you can muster up) because I can ASSURE you that the squeaky wheels get ALL the grease. You guys that sit quietly will get as much attention from support as you ask for. Ask for none, and you WILL get it. I promise.
I had my replacement back, in hand 5 days from when my defective Prime hit the Fedex Truck, and THAT was a day late because someone screwed up (but only ONE someone and only ONE screw up. That was with me all over them form the day it arrived, and I immediately started seeing "Not yet received, even though I had a "Signed by" name for the delivery. ****, I would start complaining that they are too slow BEFORE they get it. This way you can hit the ground running, LOL!
Mine now says Final Testing. Hopefully it'll be posted back quite soon then, in time for my holiday, which will be the real test if I can manage without a netbook.
This process is insane!
I decided to call my credit card company and explain what ASUS was pulling, and told them that I couldn't be without a tablet for 2 weeks.
They had me e-mail the vendor I bought it from (Don't want to name names because they did nothing wrong) even though it was past 14 days and request that they take it back for a refund or exchange.
When they responded that they could not, the credit card company reversed the charge on my credit card, and told me that they will have to do one or the other. It sucks that the seller did nothing wrong, but they will have to deal with ASUS, and not me. So either I'll have a replacement, or a refund and send back this Transformer.
If I do get a refund, I think I'll wait until all problems are resolved before I buy another.
chistery said:
Mine now says Final Testing. Hopefully it'll be posted back quite soon then, in time for my holiday, which will be the real test if I can manage without a netbook.
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Wow that was quick! I'll be interested to see if they've just replaced it, that's what I'm trying to get asus to do with mine. Dont want to wait ages for a lousy spare part.
kakesen said:
Wow that was quick! I'll be interested to see if they've just replaced it, that's what I'm trying to get asus to do with mine. Dont want to wait ages for a lousy spare part.
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Quick, because they just returned it "couldn't find fault". Couldn't ring or email to discuss either it seems.
chistery said:
Quick, because they just returned it "couldn't find fault". Couldn't ring or email to discuss either it seems.
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that sucks, what was the reason you rma'd it?
Any updates?