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Hi, im going to the USA this week and i want to buy an unlocked galaxy S II, the thing is im looking for any mayor hardware issues on the galaxy, i dont care for the low volume or the short battery life (its a smartphone....we rly need to get used to the 8 hour baterry life =P ).....im talking about things that are big like:
* Phone gettin rly hot and making it reboot a lot (happened with my htc desire)
I know theres a lot of threads about the phone issues but what i found out were people complaining on batery life or some apps not working or mostly software issues...... like i said im trying to look for real hardware issues like the death handgrip on the iphone4, i dont want to pay for a 600$ phone that 40% of the first batch production have defective hardware.....i cant go back and get it replaced after i buy it, thats what i get for living in a 3° world country so please dont tell me to move to a civilised country because i cant
SGS2 has no hardware issues. All you have to care about when buying, is display. You definitely MUST test it by entering into LCD Test mode. Dial *#0*# and check red/green/blue/dimming test for dead pixels.
SGS2 has no issues with overheating, neither is has issues with death handgrip.
thx for the info, seems like ill be getting this one...i was also interested in the sensation because i love htc but i have seen lots of forums including this one talking about some heat issues and the lack of ecm protection on the camera.
guess ill get my fisrt samsung phone
Am I the only person that's noticed the cover up (or at best complete overlooking) of the 920 MANY issues?
Let me say, I own(d) a 920 and I loved it so much I looked past all its flaws, and I dealt with a lot. Previous owner factory reset it right in front of me and we know what that means. I spent the next 12 ****ing hours unbricking the thing just so I could use it! Now, after owning the 920 a freakin week, it stops reading my SIM card suddenly so now I'm back with android.
I just notice that no tech site has EVER run any articles about the litany of major issues with this phone. Hell even in the forums nobody seems to have put it together! Am I the only one who sees it??
Bricking on factory reset
Battery life issues
Black screen on calls
Hardware buttons randomly not working, requires soft reset
Phone suddenly stops reading SIM cards
I'm sure I'm missing some but those are the one I dealt with. Am I alone?
Sent from my HTC6435LVW using xda app-developers app
I've been using the 920 for 2.5 months now and I have none of your issues. I had the restart bug but it got fixed with portico update. also there is some dust under the FFC but i don't care because it is not on the lense and it don't use it anyway.
i know about black screen and factory reset bug but i read for the 1st time that there should be major problems with the SIM card or the hardware buttons.
NSAgent said:
Am I the only person that's noticed the cover up (or at best complete overlooking) of the 920 MANY issues?
Let me say, I own(d) a 920 and I loved it so much I looked past all its flaws, and I dealt with a lot. Previous owner factory reset it right in front of me and we know what that means. I spent the next 12 ****ing hours unbricking the thing just so I could use it! Now, after owning the 920 a freakin week, it stops reading my SIM card suddenly so now I'm back with android.
I just notice that no tech site has EVER run any articles about the litany of major issues with this phone. Hell even in the forums nobody seems to have put it together! Am I the only one who sees it??
Bricking on factory reset
Battery life issues
Black screen on calls
Hardware buttons randomly not working, requires soft reset
Phone suddenly stops reading SIM cards
I'm sure I'm missing some but those are the one I dealt with. Am I alone?
Sent from my HTC6435LVW using xda app-developers app
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Click to collapse
Previous owner. Maybe that is your problem.
Son Loves it!!
Heelfan71 said:
Previous owner. Maybe that is your problem.
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My son has had the 920 since it came out...Other than *****ing about the lack of the most popular apps (instagram, temple run, Jetpack Joyride...etc) the phone has been nothing but flawless. He will never give it up because he is an xbox junkie lol
i've had it for almost 2 months now..
only issue i've had is the crashing (normally every couple of days), since updating seems ok so far...I've flashed a few 'roms' to it, EE branded and normal
I thought the screen going blank in calls was supposed to happen? Like to save power? last couple of phones i've had turn the screen off when you put it to your head?
I'll be honest, i'm a little disapointed in windows phone 8, after coming from 7 with no crashes for a year (apart from once when i started messing with the registry) I found windows phone 8 quite shocking, coming from android/windows mobile i'd say its not to bad, but in someways it seems a downgrade. But so far no crashes with the latest update, and i'm hoping it stays that way, but honestly, I have a feeling your issues are isolated.
Also had the chance to use the new nexus 4 the other day, if theres a cover up going on, i'd say its those who say android is smooth and responsive....
I've been using my 920 for a month and haven't encountered any of your problems. The only thing I don't like about my 920 is that there is no app so far to automatically switch phone profile according to time and location.
I'm shocked 2 of you have had no problems. Search Google for any of the problems I listed and you'll find loads of people with the same issues.
Id get another one but I can't afford to keep buying phones when one ****s up. And yea the screens supposed to go black when you put it to your head but it was going black and staying like that so I could end calls, use the num pad, use speaker phone, or any of that. I found a work around but the proximity sensor is supposed to work
Sent from my HTC6435LVW using xda app-developers app
NSAgent said:
I'm shocked 2 of you have had no problems. Search Google for any of the problems I listed and you'll find loads of people with the same issues.
Id get another one but I can't afford to keep buying phones when one ****s up. And yea the screens supposed to go black when you put it to your head but it was going black and staying like that so I could end calls, use the num pad, use speaker phone, or any of that. I found a work around but the proximity sensor is supposed to work
Sent from my HTC6435LVW using xda app-developers app
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Search google for ANY electronic device followed by the keyword 'issue / problem' and you are sure to get pages of results. People that don't have problems (most people) typically don't post about it while people with issues regularly post because they want the issue resolved. This gives an artificial bias to the negative and only reinforces the already tainted view of people in a mindset that something is rubbish.
voluptuary said:
Search google for ANY electronic device followed by the keyword 'issue / problem' and you are sure to get pages of results. People that don't have problems (most people) typically don't post about it while people with issues regularly post because they want the issue resolved. This gives an artificial bias to the negative and only reinforces the already tainted view of people in a mindset that something is rubbish.
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Click to collapse
I agree, since the last update I haven't had very many problems at all. And since I haven't been having issues I haven't been coming to the forums as much. I just come in every once in a while now to see if there's anything new. I'm not constantly hounding for an answer to my problems on a daily basis since I don't have problems. It's my guess that other people who have perfectly working phones would have like minds as me... or just not visit the forums at all.
No bricking during factory reset (had to do it once and I'm not going to do it again just to prove a point).
Battery life is awesome.
Hardware buttons are working fine.
Blank screen during calls isn't an issue for me since the proximity sensor works almost all the time, I think.... at least, it hasn't been a big enough concern for me that I actually notice it.... guess I should keep track of it.
Sent from my Windows 8 device using Board Express Pro
Pre-portico
No stability issues, but craptastic daylight camera and bluetooth connectivity issues
Portico:
Unstable. Reboots at least twice a day.
Good daylight camera
Good bluetooth connectivity.
Think people have to make a choice about the portico.
unstable and functional or stable and unfunctional.
Lemark said:
I've been using my 920 for a month and haven't encountered any of your problems. The only thing I don't like about my 920 is that there is no app so far to automatically switch phone profile according to time and location.
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This is also the main thing I'm missing, coming from Nokia N8 the situations was really a great app...
I think Nokia lumia phones in general have a lot of issues, as does Windows Phone. It's just there are so few users even if there was a problem, it would seem isolated. Microsoft's share in the smartphone market didn't even budge at all in 2012. WP users are not power users so they just run back to the store to get an exchange. Even the lumia 920 forum at wpcentral.com is slow as molasses. 90% of the posts are very shallow anyway. Most don't even know what screen size their phone is or what processor its running. the camera is just AMAZING and the phone is PERFECT, over and over again. Of course, this forum isn't any better. The only difference being the plethora of unlock threads, because xda is international.
Your description of WP users is fairly accurate & the market segment MS is going after. The enthusiast market is small & even on Android accounts for a very small % of sales. The easiest way to solve an issue is by exchanging the phone, if you have that option available to you. A lot of issues people are having are either caused by defective hardware or a bad flash IMO, which is an issue on any of the platforms.
Do people not expect bugs and hiccups at launch for these kinds of devices?
It happens. And it's not as bad as you perceive; it's not a conspiracy.
AW: The great Lumia 920 conspiracy.......
If ms allows developers create store accounts for free I bet there would be more apps on store.,.
I get what you guys are saying, but phone busting issues like that black screen on calls and bricking on hard resets shouldn't be common enough to have a thread full of people experiencing them.
If anyone knows of any way to get the phone to read SIM cards again, I'd like your help. I still miss using my lumia 920 :'(
Sent from my HTC6435LVW using xda app-developers app
I have experianced just about every issue in this thread. I have users of the 920 I support for other stuff and I see how they basically ignore them as they did on their Blackberry or iPhone. I had the brick issue... news flash as I posted in another thread, it is not bricked!!! use the Nokia Care Suite, gets you going no problem. During my day I may deal with just about every phone they see at an AT&T store (Tmobile, Sprint,or Verizon for that matter)... they all have issues. Have you ever seen an iPhone user change their password on their laptop and not update the iPhone? Lets say you need to get to something before updating that password, like they changed the server setting trying to update it... go ahead try it. Drop calls, Steve Jobs had to properly instruct dumb iPhone users how to hold an iPhone. Andriod, perfect????? WTF are serious?? And becuase of that piece of software, it does not matter what hardware you are talking about.
My phone is limited compared to Andriod, I can agree with that.... but I can do more with fewer Apps and I like that. The 920 has had some hiccups along the way, but the hardware I have right now is as solid as any other phone out there, actually physically a tougher phone then any other top tier phone.
awagner said:
they all have issues.
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This is exactly what I was trying to get at. These sorts of issues and threads are everywhere for many high profile smartphone launches, especially lately with this insane obsession with HW spec wars.
I've seen much worse, many times, you will not buy a high end smartphone at launch these days without having some sort of worry that there will be a game-breaking bug or defect.
WP 8 for 3 months:
NO ISSUES
POWER USER (i had portico when the first roms were available on navi)
my question is, are all these faulty devices on ATT or another crap american service , cause i think this may be your problem, ive had to work on vodaphone orange tmobile and ee 920's and 820's and i can say with pride that the only issue people have is the lack of popular apps., there is no conspiracy. why the eff are you people needing to hard reset anyway wtf are you doing to your phones?
I have to admit I've been having freezing issues regularly, often when it's just sat on my desk or in my pocket, and almost every night while on USB charge. I've also noticed on the odd occasion a reboot, but only because of my SIM being PIN locked.
Mine was a German Vodafone one, which I flashed on day 1 to the CV_GB ROM, then again to CV_GB Portico ROM. Maybe I'll try a different one, as I've heard the EE one has fewer issues.
I've been waiting for the Lumia 920 to be back in stock at the H3G shop here in my town. Now it's back but I've been feeling some bad vibes around the forums lately. I hear about users having reboots, lockups, dead phones, dust underneath the ffc, bad battery life, buggy browser, lag, light leaks, creaks, herpes and whatnot, so this got me wondering...is this stuff mostly bs or there's actually something wrong with this phone? Has anyone regretted his purchase badly so far? Did the Portico actually help or it's just too little and too late? Please let me know, because reading all of this stuff really puzzled my will. Keep in mind that at this point Android is no longer an option for me, so the only other phone I could go for right now instead of this one would be the iPhone5. I wouldn't mind waiting for something else to come out, but honestly this 800 feels a bit EOL right now and I'd really like to drop it, my battery is also starting to suck a bit so...
Looking forward to hear from you guys, I'm really starting to feel that itch, I've been using this phone for almost a year now, this is kind of a record to me lol.
You are unshure ... why should you by excatly this phone?
You mentioned all the negative threads but you could finde more positive threads about this phone.
It's just your focus. Go into a shop and test the phone.
If you buy and it serves the first week in a good way you can keep it otherwise return it.
I'm happy with my Lumia 920
I have my Lumia 920 (AT&T) for two months and I really love it!
I got the Portico update I the very first day and during the first week of use my phone hung up once. I was worried just like you because I read in the forums many users complaining about the stability issues they had, but honestly that's the only issue I've had with this device! No light leaks, reboots, dust, lag, etc..
There is strange rattling sound when the phone vibrates, but it's nothing to worry about and I got used to it anyway.
(http://www.youtube.com/watch?v=zsw3cwkNRng)
Hope this helps
@Anis108: Actually I always liked the phone, I love the design, the sturdyness, the screen, the camera, wireless charging, Nokia goodies, and overall I'm just in love with the platform. However I'm also concerned about the reliability of the phone in the software department and I'm also concerned about how the thing can hold up through an extended period of time, since I'm planning on keeping it for a good while. Holding a phone in my hand for a few minutes can't really tell me much about these things, and even a week may not be enough to me, since I tend to be quite picky. Getting a new device is always a big leap of faith for me, especially on contract.
@Boshko: thanks, this is the kind of feedback I'm after...I just wanna hear the good, the bad and the ugly about this phone, because obviously reading topics made by people having issues will make the phone look bad, whereas those about how great the 920 is will gather mostly hardcore fans. I just wanna hear some random opinions to make up my mind here
AW: Is this phone really THAT bad?
Portico fixed my random reboots...
Sent from my Windows Phone 8S by HTC using XDA Windows Phone 8 App
I've had mine since it was released. Love it. Great design, functions beautifully. Haven't had any of the issues posted. I must be living right.
Have mine since it was released last October. No major problems. I've rebooted twice because I think something was sucking my battery too fast. Uninstalled couple of stock apps (stock portfolio, finance apps) and things are back to normal. Love the camera even though I don't use it everyday. Battery life is awesome for me - I routinely get close to two full days (about 40 hrs or more).
All in all, I'm a happy customer.
As far as forum problems, you have to remember that you're more likely to hear what's wrong with the device rather than the positive. Those who have problems come and post their issues so that they can be resolved with other people's help. If you are happy with device and have no problems, you're less likely to post your positive experience.
I'd say don't go by the forums - try the phone yourself and see if you like it or not.
My $0.02.
Using the phone for month and a half I can say it was a good purchase:
Depending on the use that you have intended for it, it may be what you are looking for.
If you are a person who likes to hack things, and wants to see how can you make the phone more customizable via tweaks and those stuffs, then this may not be the ideal for you as this thing is very encrypted and secure(for now).
If you are a corporate guy office and exchange will suit you because are optimized for the platform and consume very little battery.
If you are a globetrotter (travels a lot) then the GPS Navigation apps will suit you.
For the battery life there are two points:
on the first 2 weeks the battery will calibrate itself and you may see that after that time battery life is considerably better.
All the apps that runs on the background only runs for 2 weeks if not opened by you, WP8 has this by default, to enable background running again or to reset the counter just open the app (Microsoft did this for battery life)
I don't have dust on my ffc, camera is very good, phone is solid and at first feels kind of heavy but one gets used to it.
the WP8 is still an ongoing project, so many things are missing on the software side, but are on their way.
Overall I like this phone because I bought it and fulfilled my expectations: Sunlight readability, screen usable with gloves and true offline GPS Navigation, those are what I need for doing my job and the phone is very good at it.
The downsides: Some apps make the phone really hot (not optimized GPS Apps, like "Navigation 3D"), the battery consumption increases way more than other smartphones in low coverage areas and drains the phone quickly (30% more o less), still many software features missing.
So far after portico I have had 3 reboots(1 freeze but occurs on specific hardware calls, like turning "bluetooth on" on very rare conditions).
I plan to stick with this phone for a while, after 3 years with android I felt that the platform was not bringing nothing new, new physical design yes but the OS was always the same and nothing new since android 2.3.
Montastic said:
Have mine since it was released last October. No major problems. I've rebooted twice because I think something was sucking my battery too fast. Uninstalled couple of stock apps (stock portfolio, finance apps) and things are back to normal. Love the camera even though I don't use it everyday. Battery life is awesome for me - I routinely get close to two full days (about 40 hrs or more).
All in all, I'm a happy customer.
As far as forum problems, you have to remember that you're more likely to hear what's wrong with the device rather than the positive. Those who have problems come and post their issues so that they can be resolved with other people's help. If you are happy with device and have no problems, you're less likely to post your positive experience.
I'd say don't go by the forums - try the phone yourself and see if you like it or not.
My $0.02.
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Couldn't say it better..
I've had mine now for about 3 months. Came from (Smart phones) HTC OneX, HTC Evo 3d, Samsung Galaxy S, Moto POS, HTC G1. The 920 is without a doubt, for me, the best phone I've had yet. Everyone's analysis is subjective. Mine is no exception obviously. I will say only this. I have no qualms what-so-ever about recommending this phone to others. Both the hardware performance and the OS for me have been exceptional. Maybe I'm lucky or the exception.
Unfortunately, I'm one of the victims here. To start off, I LOVE this phone - I really do. It has everything I could want, and when it does work it is amazing (wireless charging, NFC, beautiful screen). However I personally am on my 3rd phone. The first 2 had problems locking-up forcing me to do the "power + volume-down" reset. The second phone also got a large piece of dust under the front camera. Fortunately, the 3rd one seems to be working. My wife is on her 2nd phone - same locking-up problem however hers only seemed to lock-up when being wirelessly charged. Now, a friend of mine who just got one is having the same wireless charging lock-up problem.
So I have to ask - what the hell is going on with this phone? By now, Nokia should have all of the "kinks" worked-out, Portico has been delivered and we're still seeing this crap? Oh - and I forgot to mention the "rattle" when vibrate is turned on. Grrr.....
I'm now using an HTC 8x for a while as I moved to China and haven't gotten my 920T yet, and guess what? The 8x works like a champ. Just wish I had wireless charging and more flash storage and I wouldn't go back to the 920T....
Is it just me or does it sound like that people that have flashed from a non stock ROM are the ones that are talking about the most issues? Is debranding and unlocking really worth all the issues this seems to be creating?
I have had mine stock for 3 months now and have not had one single issue that anyone in this entire 920 section has complained about. There is one very tiny light leak if I look down at the screen from the speaker end at an angle that I would never normally look from so it is irrelevant to me.
It just seems that the one common thing that most of these issues have is they are all on flashed phones.
I don't see the point of unlocking and debranding if the phone works for you as it is. We all know from past models that even unlocked there is very little you can do to one of these to customize it.
I have always been taught that if it is not broken, then don't fix it. If it works and does what it needs to as stock then why not leave it stock? Seems a lot more dependable that way to me.
I had rebooting Issues with me german Lumia 920 until I flashed it to the Austrian Portico ROM (I live in Austria). I didn't want to wait for the Update. But I have not had any issues since so flashing seems not to be the culprit. Many of the other issues did not occur on my phone at all.
I'm very happy with it since Portico . Before Portico I had some reservations but that was mainly due to the anxiety that it might reboot again (happened every few days).
Let me just tell you now, I am a perfectionist in the worst kind of way. I have issues with this phone but for some reason, they don't bother me. I'm willing to put up with them, I LOVE this phone so much. I have the light leaks but they're not apparent unless you put your eye very very close to the screen, in the dark and inspect the inside edges of the phone. If I press on the SIM card tray, the chassis of the phone creaks a bit but it's also the thinnest part of the phone so it makes sense. My phone locks up in standby every now and again so I have to reboot it but volume down + power but it only started happening AFTER the portico update. Also, ALL the Lumia 920's rattle when they vibrate because of the OIS in the camera. It's normal. I turned off vibration anyway, cause I don't like it.
I can tell you, the camera is NEXT-TO-NONE, stills and video. The call quality is excellent. The display is awesome and the durability is excellent and I love the cleanliness of the OS. NFC works on this phone the way it SHOULD work. Intuitively. I'm really good with phone as I used to work for a carrier but I couldn't for the life of me get NFC to work on my galaxy nexus, or my S3. They will be updating the phone this holiday season and it can only get better from here! :good:
I have no problems at all from mine. Fantastic device.
well the core functions work flawlessly as compared to other smartphones.
catches gps signal easily for me, camera starts in instance, typing is comfortable and more accurate than android and entire UI is fluid as opposed to android and iphone5 for me.
only problems are the light leak, battery life (but almost all phones have battery life issues unless u use blackberry on 2g signal).
and the dust settles between screen and chassis very easily.
I love mine, the camera is great so is the screen.
Don't have any of the problems that others have had, the only issue for me was once I updated the nokia apps to the here versions, my battery life died a death. a quick uninstall fixed that. but now I only have the map app, will try the others one at a time to find the culprit.
"We were unable to determine the media usage rights for this content" error Lumia 920
americasteam said:
I have no problems at all from mine. Fantastic device.
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We were unable to determine the media usage rights for this content" error Lumia 920
Hello there , I need some help , I am new on the Lumia 920 ,I have downloaded through XBOX and paid music songs but now suddenly and after one month I cant listen
to these songs and get instead : "We were unable to determine the media usage rights for this content" error Lumia 920" Its DRM related I think...Does anyone have a fix ? thanks for the help and sorry if its the wrong thread...
Thanks for your insights guys. Actually I kinda made up my mind, I'm getting the 920 either tomorrow or early next week, still can't decide between white and black tho, any suggestions? Are there any differences in terms of durability?
No problems here.
Go into a hospital and you'll see people with problems, you shouldn't assume humans are rubbish.
Go onto a forum and you'll see people post with problems, you shouldn't assume everyone will have problems.
I ended up talking to a phone tester that works for LG here in San Diego. She's from South Korea, she deals directly with corporate in Seoul and translates for them. I told her my V10 is a glitchy freakhouse and that it was all her fault.
She said they know that a certain percentage of the phones are defective with overheating, GPS failure and other issues. She didnt tell me what percentage though so not sure how wide reaching this is. I realize that missing fact makes this a little less valuable info but I thought it was interesting enough to share.
No product is perfect. I've dodge most of the issues I see here in the forum, only heating issue I had was trying the set up a email with Exchange server.
Like you said a number would be interesting. Did she indicate it was a hardware or software issue?
jbraft said:
Like you said a number would be interesting. Did she indicate it was a hardware or software issue?
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Don't even fall for that crap.
I am with my third V10, all of them with dead píxels and screen issues...LG quality control is a joke.
jbraft said:
No product is perfect. I've dodge most of the issues I see here in the forum, only heating issue I had was trying the set up a email with Exchange server.
Like you said a number would be interesting. Did she indicate it was a hardware or software issue?
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Click to collapse
She didnt and wouldnt know and I'll tell you why. She explained their process. The testers just sit in an office and play with the phones, they dont use them in their daily lives. Then they send all issues to LG R&D who are supposed to diagnose and fix the issues.
Maybe they have other people doing more in-depth desting, I dont know but she is a contract employee of LG.
Visa Declined said:
Don't even fall for that crap.
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I'm not sure what your intention is here but if we dont bring things like this to light then we're not doing anything to help all the people who are getting bad GPS, dead pixels, etc. that is screwing up their daily lives and causing a ton of hassle. I'm not an activist but I'm also not going to completely ignore it when this phone got me all excited, cost me $700 and then turned out to screw up my week and waste a bunch of my time.
arman3986 said:
I am with my third V10, all of them with dead píxels and screen issues...LG quality control is a joke.
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Yup, I agree. I'm going to return the one I have today or tomorrow. I want this phone to work so bad. I might try a new one, one more time.
Yea, not sure if its true but I have read in many forums how phones don't work properly out of the box and most were fixed by doing a reset on the phone. The first V10 I had was great except for WiFi. I get over 100 Mbps at home and every device gets the same speed. However, the V10 was reaching 10 Mbps...after the reset it worked great and speed was up. I did end up exchanging for a new one (just to make sure I had a good phone, why I got to do a reset to fix a new phone) and the new V10 is great, out of the box. I get GPS lock quick, great WiFi and no lag.
Apache0c said:
She didnt and wouldnt know and I'll tell you why. She explained their process. The testers just sit in an office and play with the phones, they dont use them in their daily lives. Then they send all issues to LG R&D who are supposed to diagnose and fix the issues.
Maybe they have other people doing more in-depth desting, I dont know but she is a contract employee of LG.
I'm not sure what your intention is here but if we dont bring things like this to light then we're not doing anything to help all the people who are getting bad GPS, dead pixels, etc. that is screwing up their daily lives and causing a ton of hassle. I'm not an activist but I'm also not going to completely ignore it when this phone got me all excited, cost me $700 and then turned out to screw up my week and waste a bunch of my time.
Yup, I agree. I'm going to return the one I have today or tomorrow. I want this phone to work so bad. I might try a new one, one more time.
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Click to collapse
Since english is not my primary language I will do an extraordinary effort to do this...I've passed for 4 V10's already. I was waiting by 9.00am October the 30th to get this wonderful device LG announced that hit every single check mark that I always wanted in a smartphone. My first impressions should've sufficed cause the first one they brought was scratched out of the box, yes, the metal bands were scratched, so obviously I asked for another and that one was ok at least on he outside.
After less than a month I started to notice some weird behavior when displaying some content with the brightness maxed to 100%...dead pixels everywhere( I made a post). I exchanged that unit to and to make the story short I am with my 4th V10(counting the scratched one) and this one has "only" one dead pixel(or an array cause I don't think we can spot one pixel on this devices with our bare eyes) with no other issues so am keeping it fighting my OCD every time I think about it. I don't want to call T-Mo again and put another exchange request cause I know it will come with dead pixels and/or other more problematic issues.
LG quality control is a joke, at this price point dead pixels policy should be 0.
http://forum.xda-developers.com/lg-v10/help/how-lg-t3264290/page2
http://forum.xda-developers.com/lg-v10/help/dead-pixels-everywhere-t3263826
i have a lot of dead pixels and experiencing image retention issues. can someone help me? i dont know what to do.
Same here.
I have around 8 dead pixels on my phone, and my phone has guaranty but after contacting with guaranty they said only can repair and replace my phone lcd with another one.
SHAME ON YOU LG ???
I only see people complaining about phones bought from USA operators/stores, none bought on Amazon or other countries, I wonder
I bought my v10 on launch from vzw. No issues since day 1. Everything is spot on including the fingerprint sensor.
Sent from my VS990 using Tapatalk
in99flames said:
I bought my v10 on launch from vzw. No issues since day 1. Everything is spot on including the fingerprint sensor.
Sent from my VS990 using Tapatalk
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I suspect most of the "complaints" are propaganda from the competition
For complaints. Try a different brand if your not happy with LG. Make both you and LG happy, and move on.
I have had my V10 since December (from T-Mobile). Initially no problems to report, but the image retention issue has become progressively worse (as I type this, the image of this site is being temporarily "burned in"), and the GPS has only recently been failing to connect for navigation. my father also got a V10 the same day, but does not report these issues. User activity may be leading to a faster declining lifespan of phone, but both phones have had a drastic increase in overheating since receiving the Marshmallow update, which may be playing a role in the even greater descent into decomposition.
I've been a big fan of LG phones for years, but the V10 may not be able to keep up with the demand (I'm 19, so like most millennials, I use my phone constantly-possibly why I have this issue)
So my LG V10 has been perfect from day one. Now lets assume that every post on this thread is factual.
Then all we can do is say sorry it was you that got the bad phone, if you add all the posts here it's still less the half a percent bad phones, that's a pretty good number.
I'm not sure if this is even allowed here but, I can't use the phone for phone calls AND 1 other "over the air service" such as GPS or WIFI hotspot or even wifi - if I do the calls get broken up with the poor audio routing of the blue tooth adapter--it's almost like the phone doesn't have enough resources to run cell phone call AND GPS or cell phone call AND blue tooth music or cell phone call AND wifi/hotspot service....any eon one service used at one time works flawlessly but with a cell phone you want to use ALL the wireless services at once and have them work.
AND, the phone shuts itself off when it's in my pocket and charge to 95-100%?? I miss phone calls from work all the time, I am constantly checking the phone to make sure it is still turn on. What a pain the behind.
I call Google - so sorry it's Huawei's problem, I call Huawei - so sorry its Googles problem. In the meantime I bought this phone from google and it worked well for 1.5(purchased 06-16-2016) years (besides the shutdown issue) then poof gone - it is now a piece of crap - 3 months outside of the one year warranty and I need a new phone!
So, my question to these two companies ( and I know they have lurkers in these forums all the time - that's why I am posting this here after speaking with BOTH of them) is: How in all honesty can you expect me and every single person I talk to about this to ever purchase another phone from either one of you?
Because I do talk, to everyone who will listen, about this; I see a LOT of people everyday, different jobs sites all over eastern Ontario. I tell them that as a technician for the past 30 years and knowing how technology works and also knowing that BOTH of these companies are probably to blame each in their own way and that NEITHER of these companies are thinking about their customers on this issue and only about their own bottom line I couldn't possibly recommend either one of them for anything.
Without exception these people I meet ask me which brand they think I SHOULD buy. I tell them this: "If you want a phone that just works and you aren't a customizer get an iPhone. If you are a customizer get a Razer Phone, an LG if you want cheap or a Samsung, Samsung being my preferred choice - but whatever you do, DO NOT buy a google phone or any phone made by Huawei because BOTH of these companies have proven to not be trust worthy, over this debacle, to their customers and if this is the case now then why would you think any future incidents of this nature would be any different?
Good bye to Google and Huawei, hello to Samsung again.
Thanks for letting me rant/rage here.
I have to say, I'm also disappointed on my nexus 6p. One day it just went nuts, shutdown itself and then bam! bootloop occurred and from that day on I can't install roms including stock, yes including stock, without applying a 4-core mod (forces my device to use only 4-cores to work and boot). Some say it's a hardware failure or something, idk. And even before that i have been having issues with my battery, i only get 4h sot average. I cant believe i spent so much for this crap. Dont get me wrong though, i love this camera very much and the stock google experience (and custom roms) but everything else is sh*t. So yeah, +1 for this "dissatisfaction"
aserate said:
I have to say, I'm also disappointed on my nexus 6p. One day it just went nuts, shutdown itself and then bam! bootloop occurred and from that day on I can't install roms including stock, yes including stock, without applying a 4-core mod (forces my device to use only 4-cores to work and boot). Some say it's a hardware failure or something, idk. And even before that i have been having issues with my battery, i only get 4h sot average. I cant believe i spent so much for this crap. Dont get me wrong though, i love this camera very much and the stock google experience (and custom roms) but everything else is sh*t. So yeah, +1 for this "dissatisfaction"
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Well I have no idea what carrier you use but if I was you I'd "accidentally drop" or "lose" my phone and file an insurance claim- I know Verizon told me if I end up breaking or losing my 6p they would either give me a Pixel 2 or 2XL so maybe that's something to look into?
Sent from my Nexus 6P using XDA Labs
Personal experience is the complete opposite. Phone was nearly 2 years old (1 year warranty in the UK) and started shutting down. Online chat with Google and confirmed I had done the basic fault fixes like factory reset and they immediately send out a refurb to replace it.
They had no legal requirement to do so but also did this for a lot of people who bought their phone through the play store. Its more complex if it was bought through a carrier as the warranty / contract is then with the carrier or Huawei and those experiences appear to be less straight forward.
Everyone has different experiences, I wouldn't touch Samsung with a barge pole due to personal problems I had with them and the number of faults our organisation has with their phones. Had an LG phone that had the reboot issue and they wouldn't do anything as it was outside of the 12 month warranty.
Warranties have an end date that you sign up to, they may give a goodwill gesture outside of this, or you can fight them to say the fault was inherent.
What have you done to diagnose the issue on your phone?
It could be as simple as the battery needs replacing. It can have all sorts of symptoms including shutting down or failing services when there is high demand and a power spike which the dying battery can't provide. Have you run something like Accubattery to check the battery state?
400ixl said:
Personal experience is the complete opposite. Phone was nearly 2 years old (1 year warranty in the UK) and started shutting down. Online chat with Google and confirmed I had done the basic fault fixes like factory reset and they immediately send out a refurb to replace it.
They had no legal requirement to do so but also did this for a lot of people who bought their phone through the play store. Its more complex if it was bought through a carrier as the warranty / contract is then with the carrier or Huawei and those experiences appear to be less straight forward.
Everyone has different experiences, I wouldn't touch Samsung with a barge pole due to personal problems I had with them and the number of faults our organisation has with their phones. Had an LG phone that had the reboot issue and they wouldn't do anything as it was outside of the 12 month warranty.
Warranties have an end date that you sign up to, they may give a goodwill gesture outside of this, or you can fight them to say the fault was inherent.
What have you done to diagnose the issue on your phone?
It could be as simple as the battery needs replacing. It can have all sorts of symptoms including shutting down or failing services when there is high demand and a power spike which the dying battery can't provide. Have you run something like Accubattery to check the battery state?
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I'm in the UK. I bought mine from Playstore but the warranty card states the handset had a 2 year warranty?
I agree with you on LG though. I bought two LG G4's. One had the well documented bootloop within warranty and they repaired it. The second started to bootloop two weeks out of warranty...LG didn't want to know.
Sent from my Nexus 6P using Tapatalk
Had the same issue. The phone was practically useless for calls due to its secondary mic issue. The battery aged really well for me, though
When I contacted Google - they were pretty responsive. I really appreciate Google for this. After a year they had no obligation to even entertain me. But that's about it - they gave me standard replies like factory reset - to which I laughed. Rooting and disabling the secondary mic would have probably solved the issue but then the payment options would'nt have worked for me. Google had acknowledged the mic and the battery issue in North America but here in India they went the factory reset route. I shared the bug id as well. Nothing helped. They asked me to visit the Huawei service center. They changed mic - issue still persisted - asked me to contact Google.
I eventually got myself a Samsung N8. Had been with Google for 3 generations. The Pixel 2 XL couldn't convince me this time. Customer lost.