[Q] Proceso com.motorola.contacts - Atrix 4G Q&A, Help & Troubleshooting

Hello everybody... i have a problem and i hope can help me,recently i remove applications with root manager and after that when i try to add a contact to my contact list of my phone dont let me add and sent me the message " process com.motorola has stopped unexpectedly" what can i do....

Did you remove any messaging apps?? And have you done a "Fix Permissions" via ROM Manager?

Why on earth would you remove apps?! Freeze instead!!
Check the second sticky in the General forum for answers on what to do next

How is that ?

Freeze with Titanium Backup....!!!

bamastang said:
Freeze with Titanium Backup....!!!
Click to expand...
Click to collapse
This post is not about freezing it's about the Error which I have noticed a lot of people are experiencing. Some say it's due to Google + App, I have NEVER downloaded this app and I'm experiencing this issue. Need fixes that Don't involve losing my contacts.

Greattaz said:
This post is not about freezing it's about the Error which I have noticed a lot of people are experiencing. Some say it's due to Google + App, I have NEVER downloaded this app and I'm experiencing this issue. Need fixes that Don't involve losing my contacts.
Click to expand...
Click to collapse
u revived a rllly old topic...
anyway, if u synced ur contacts with Google, there is no worry, since it backups them, so u can do those fixes and sync them back later...
Sent from my MB860 using Tapatalk 2

I can't my contacts won't do anything. I did export them to my SD card tho, but still trying to find a fix with out the reset.
I'm also posting on Motorola Forums.
and a few other places I mean this issue seams to be a random one but still affecting a lot of people. be nice to find a fix.
Okay I got a post from another person who went thru the same issue. It seam when Hotmail wento Outllok.com it messed up something. Here is a copy of his post
"I may be on to something here. I recently installed the MS Outlook app. That's when my contacts stopped working. I uninstalled both my Hotmail and Outlook apparently and restarted the phone. The contacts still wouldn't work. For some reason, I decided to reinstall the new Outlook app. After I did that, I was able to access my contacts again!"
I did uninstall both my hotmail app and outlook.com app, Restarted (pulling battery) then it worked. I reinstalled Outlook.com and it still working. So that is how my issue got fixed. hope it helps others out.

Greattaz said:
I can't my contacts won't do anything. I did export them to my SD card tho, but still trying to find a fix with out the reset.
I'm also posting on Motorola Forums.
and a few other places I mean this issue seams to be a random one but still affecting a lot of people. be nice to find a fix.
Okay I got a post from another person who went thru the same issue. It seam when Hotmail wento Outllok.com it messed up something. Here is a copy of his post
"I may be on to something here. I recently installed the MS Outlook app. That's when my contacts stopped working. I uninstalled both my Hotmail and Outlook apparently and restarted the phone. The contacts still wouldn't work. For some reason, I decided to reinstall the new Outlook app. After I did that, I was able to access my contacts again!"
I did uninstall both my hotmail app and outlook.com app, Restarted (pulling battery) then it worked. I reinstalled Outlook.com and it still working. So that is how my issue got fixed. hope it helps others out.
Click to expand...
Click to collapse
Have to agree with Hotmail app being the problem. I have had FC problem for a while(around the same i was forced to start using the new outlook.com webmail). Uninstalling the Hotmail app fixed the issue(Also installed new Outlook app and still works). Thx!!!

Related

Gmail Sync Problems

Hi,
I'm having problems syncing my contacts from my phone to my Gmail account. Basically, they're syncing the wrong way!
If I put a new number in my phone then sync to Gmail the number is deleted as it isn't already in my Gmail contacts list.
Surely this is the wrong way around? Surely it should add the new number to my Gmail account? After all, the phone is the logical place to create new contacts.
So, what am I doing wrong? Any suggestions?
If it matters I'm running Vodafone branded firmware: Baseband 1.2.28, Build R2BA024.
Thanks.
Sent from my X10i using XDA App
could it be you're editing your contacts on gmail as well? then again.. it couldn't be because it's 2 different contacts right?
how bout, if you create an account in google contacts? does it get synced with your fone and show up there?
Yeah if I add a contact to Gmail it syncs to my phone fine. Just not the other way around.
*confused*
Sent from my X10i using XDA App
Anyone?
Perhaps I should have put this in the Q&A section!
Sorry Mods. My fault!
Care to move it for me? I don't want to start a duplicate thread.
Sent from my X10i using XDA App
Okay I'm going to bump this one last time! I know that's bad form but I've been searching google and asking on other forums too and still can't find the answer!
If anyone can help it's the users on this forum!!
Sent from my X10i using XDA App
SunjinSak said:
Okay I'm going to bump this one last time! I know that's bad form but I've been searching google and asking on other forums too and still can't find the answer!
If anyone can help it's the users on this forum!!
Sent from my X10i using XDA App
Click to expand...
Click to collapse
Pl try clearing the contacts from going to settings>applications>manage applications and clear the cache data from the contacts...it ill erase all ur current contacts on Phone and than u can recync all again from Google..hope that works...
Okay I'll give it a try. Thanks man.
I'll let you know how I get on.
Sent from my X10i using XDA App
i also have a question to this case. obviously (and i think this is also the reason why this thread was opened) gmail sync only syncs the contacts from your gmail-account to the phone...actually it would be more valuable if i could transfer the contacts from my phone to my gmail-account, as it would also be a kind of backup if something happens to my device.
it is also a thing of daily routine, if i receive a new number or mailadress, i do save it in my phone. because of the only sync-direction gmail->phone, i have to sit in front of my pc in the evening and add the new contact details to my gmail-account...? wouldn't it be easier if i could start a transfer from my phone TO gmail?!?!
Petarsson said:
i also have a question to this case. obviously (and i think this is also the reason why this thread was opened) gmail sync only syncs the contacts from your gmail-account to the phone...actually it would be more valuable if i could transfer the contacts from my phone to my gmail-account, as it would also be a kind of backup if something happens to my device.
it is also a thing of daily routine, if i receive a new number or mailadress, i do save it in my phone. because of the only sync-direction gmail->phone, i have to sit in front of my pc in the evening and add the new contact details to my gmail-account...? wouldn't it be easier if i could start a transfer from my phone TO gmail?!?!
Click to expand...
Click to collapse
My thoughts exactly! Far more logical that way around.
The weird thing is, it used to work that way for me. Now it doesn't. As far as I'm aware I haven't changed any settings on either my phone or my gmail account. Very strange!
Tried clearing the cache btw and that hasn't solved the problem.
Sent from my X10i using XDA App
so you already did that with your X10? you transferred the contacts of your phone to gmail?
of course it would be perfect, if i could chose which side should synchronize with the other...
e.g. if i need to reset my phone, then i'd love to get my contacts back from gmail!
hope, that somebody can help us here!
Petarsson said:
so you already did that with your X10? you transferred the contacts of your phone to gmail?
of course it would be perfect, if i could chose which side should synchronize with the other...
e.g. if i need to reset my phone, then i'd love to get my contacts back from gmail!
hope, that somebody can help us here!
Click to expand...
Click to collapse
Yeah. As far as I'm aware it used to sync in both directions. When I first got my phone I ran a manual sync and all my contacts appeared on my phone. Then if I added one to my phone, or changed one, and ran another sync it would update my gmail contacts with the new/changed one.
Now it doesn't. Strange!
The only thing I can think it would be is that I changed the last part of my address from googlemail.com to gmail.com.
I wonder if that might have something to do with it?
Sent from my X10i using XDA App
Petarsson said:
so you already did that with your X10? you transferred the contacts of your phone to gmail?
of course it would be perfect, if i could chose which side should synchronize with the other...
e.g. if i need to reset my phone, then i'd love to get my contacts back from gmail!
hope, that somebody can help us here!
Click to expand...
Click to collapse
hey dont worry for that part as it syncs all contacts in a very clever way, for eg i had flashed my phone several times and didnt kept backup of my contacts(apart from one on gmail) and when i was done with flashing i just use to sync them again with gmail and voila..ph got updated according to copy of gmail contacts...so it doesnt deleates the contacts on gmail...
Nikhil_007 said:
hey dont worry for that part as it syncs all contacts in a very clever way, for eg i had flashed my phone several times and didnt kept backup of my contacts(apart from one on gmail) and when i was done with flashing i just use to sync them again with gmail and voila..ph got updated according to copy of gmail contacts...so it doesnt deleates the contacts on gmail...
Click to expand...
Click to collapse
ok, thanks for your note! so we are now sure, that the transfer of contacts from gmail to the phone works properly. and how about the other way round? do you know about that?
SunjinSak said:
Yeah. As far as I'm aware it used to sync in both directions. When I first got my phone I ran a manual sync and all my contacts appeared on my phone. Then if I added one to my phone, or changed one, and ran another sync it would update my gmail contacts with the new/changed one.
Now it doesn't. Strange!
The only thing I can think it would be is that I changed the last part of my address from googlemail.com to gmail.com.
I wonder if that might have something to do with it?
Sent from my X10i using XDA App
Click to expand...
Click to collapse
hm, so it should normally align both states maybe? is the sync-function really checking the contacts of the phone and those in gmail an adds only the contacts on that side, where they are missing?
well, i have tried the sync once and it deleted all the new contacts on my phone! there was only a transfer of my gmail-contacts to my X10...phone book was ignored and even overwritten!
any hints what sunjin an i do wrong?
hm, so it should normally align both states maybe? is the sync-function really checking the contacts of the phone and those in gmail an adds only the contacts on that side, where they are missing?
well, i have tried the sync once and it deleted all the new contacts on my phone! there was only a transfer of my gmail-contacts to my X10...phone book was ignored and even overwritten!
any hints what sunjin an i do wrong?
Click to expand...
Click to collapse
It used to sync both ways for me but now it doesn't. This is very, VERY annoying as I frequently add new contacts to my phone but I now have to remember to go add them to Gmail too or they get deleted next time I sync. Illogical if you ask me.
Can anyone with a different phone/version of Android confirm if this happens to you also?
Sent from my X10i using XDA App

[Solved] Contacts Syncing Problem (i.e. No contacts visible) ASUS PadFone 2

Hello all,
I've searched the forum, but posts either have not been answered or the solutions are not helping.
The issue here is that when I turn on the device, go to contacts and they are all there. After some time, may be 5-10 mins, someone calls me or texts or I go to contacts myself, there are no names stored, except for the device owner (me).
What I have tried to do:
- restart the device to see contacts (yes, that helps, but I don't want to restart my device everytime I want to make a call or receive a text message)
- from settings>applications>all tab>contacts => close application and clear cache buttons (not sure how they are in English), go to contacts app choose account which do I want to sync from, in my case its Google only, press sync contacts and voila, they are there. However, for only a few minutes again. If you repeat syncing without closing program and clearing cache, then it will not help.
- filter - doesn't help. Either Google option has many suboptions but no contacts or Google option is there but no sublists (i.e. all contacts, family, friends etc.)
- all my contacts ARE in Google account, which I can see via google.com/contacts - so this isn't the problem.
- device sometimes doesn't want to sync. it does not say it has not been synced, but I can see that the "Last time" it was synced was when it really synced contacts that I could see them, but not just now.
I do not want to use any "aftermarket" apps to view contacts, as I want my device to be as stock as possible.
The first day I bought PadFone 2 it advised me to upgrade to 4.1.1 Android, which I did, so I don't know whether it did work before.
Hope someone can help.
Sincerely,
Problem solved:
Uninstall your whatsapp messenger and the problem should be resolved on your padfone 2.
The problem is the conflict of address books of your native contacts app and of whatsapp contacts. They seem to be stored in the same directory.
Click to expand...
Click to collapse
Now need to wait for whatsapp update.
Anyone?
Dear Helpful forum! Please help
Whatsapp
Do you use whatsapp? When i installed whatsapp it did exactly same to my padfone 2. When i uninstalled it the problem disappeared. Hope this helps.
without whatsapp (
greeferd said:
Do you use whatsapp? When i installed whatsapp it did exactly same to my padfone 2. When i uninstalled it the problem disappeared. Hope this helps.
Click to expand...
Click to collapse
I wanna use whatsapp. Its really pity (( how solve it?
tonyhunglow said:
I wanna use whatsapp. Its really pity (( how solve it?
Click to expand...
Click to collapse
You can use Kik messenger instead.
Indeed theproblem was caused by whatsapp messenger conflict. At least thats what asus support told me. So we now need to wait for whatsapp to solve this problem. Whatsapp dev team, can you hear me?
tim8ska said:
Indeed theproblem was caused by whatsapp messenger conflict. At least thats what asus support told me. So we now need to wait for whatsapp to solve this problem. Whatsapp dev team, can you hear me?
Click to expand...
Click to collapse
There are also something else that causes problem. It happens to me again and I'm not sure what it is. Maybe Friendcaster or BuddyBuzz.
greeferd said:
There are also something else that causes problem. It happens to me again and I'm not sure what it is. Maybe Friendcaster or BuddyBuzz.
Click to expand...
Click to collapse
Not sure, as i do not have accounts assigned to these apps. Try removing your account info from buddybuz, then friendcaster. I dont think its buddybuzs problem, as it is a native app.
Anyone knows how to right a support request to whatsapp? No one seems to read their e-mail or twitter.
Uninstalled Whatsapp..still not working
Hey guys, I have uninstalled my Whatsapp, but it seems like the problem is still not solved. Have you guys had any luck with getting your contacts to work after uninstalling Whtasapp?
Perhaps its because I downloaded Kakao talk? it sucks anyways, because I am in a distance relationship (different countries) and we need to be able to keep contact either through Whatsapp or similar apps... if this will be a problem, then we will have a problem.
are you guys sure that this doesnt have anything to do with android it self?
Same for me here!!
greeferd said:
There are also something else that causes problem. It happens to me again and I'm not sure what it is. Maybe Friendcaster or BuddyBuzz.
Click to expand...
Click to collapse
Yes, this still continues to haunt my Padfone2! I´ve uninstalled WhatsApp Messenger and Everything worked nicely for about 10 minutes an then the error showd up again, this time with "FC" of Contacts.
I also have some other applications that tries to put in data in my Contacts and its:
- LinkedIn
- FB
- Skype
And I Think all of them ask "you" to sync with your Contacts - it might be some of those as well? I´ll have a go and uninstall them and then see what happends.
// Zeb
What I finally did was that I did a factory reset on the Padfone 2 and then started with installing WhatsApp first together with FB, Linkedin and Twitter (did not let FB, Linkedn and Twitter sync with my Contacts).
Then I connected to my Exchange 2010 at work and then finally everything was working smooth again.
Regards Zeb
sebzan said:
What I finally did was that I did a factory reset on the Padfone 2 and then started with installing WhatsApp first together with FB, Linkedin and Twitter (did not let FB, Linkedn and Twitter sync with my Contacts).
Then I connected to my Exchange 2010 at work and then finally everything was working smooth again.
Regards Zeb
Click to expand...
Click to collapse
How do you prevent you phone from syncing with FB ?
Same problem here and I don't use WhatsApp, FaceBook, Linkedin, Twitter or any other similar apps for that matter. I also have problem with contacts gets duplicated and the alphabetic order does not work at all.
I have now inactivated Google contacts and only store my contacts on the device and they seems to stay put now but the sorting and duplicating problem remains.
Something has to be done about this since this make the phone not very much of a phone...
adel198 said:
How do you prevent you phone from syncing with FB ?
Click to expand...
Click to collapse
Under "Accounts" in settings, there you can find your account for "Facebook". Click it and then untick the sychronize with Contacts.
Regards Zeb
Same problem, my solution
My Padfone 2 is now more than a half year old.
It keeps doing this "contact deleting thing" once a month!My Padfone 2 is now more than a half year old.
It keeps doing this "contact deleting thing" once a month!
My solution though is that go to contacts. Show contacts, uncheck FB, Twitter, Exchange mails. Everything except my Google Contacts.
I have all my Contact there.
After that I restart my phone,I do a complete Google Sync. Waiting for 5 minuts. And then all my contacts are back to normal.
But this is a very annoying habit the Padfone 2 has!
I really hope this will be fixed in a firmware update from ASUS.
This is my present firmware and Android version :
Android 4.1.1
Basebandversion M3.13.31-A68_101034
Touch Firmwareversion 1115991-30303033
sync google accounts
It's been a while since I've been through this, but unfortunately I have a similar problem. My problem is "Google account" in accounts and sync. But I can only select google photos when I click on the sync mark. No selection box for contacts. How can I fix that?
The device has clone s3 and ics 4.0.4 on it. The gapps packages available for this release also do not work. It does not synchronize people in any case. I cleaned the data from the applications, I deleted Accounts.db and reinstalled it.
Finally, I found the following lines for Accounts.xml and added it, but still there is no positive situation. What else can I do? Thank you.
Syncable = "true"> <authority id = "3" account = ".." type = "com.google" authority = "com.android.contacts"
<PeriodicSync period = "86400" />
</ Authority>

[Q] Receiving "Sync is currently experiencing problems"

Hi guys,
I just noticed recently that my DNA is giving me this error under accounts and sync. It seems like this may be a wide spread issue for all types of Android phones, but I was wondering if anyone else was seeing this. The strange this is that it looks like everything is synced properly, and even when I drill down into the actual items that are syncing, there are no errors. I'm not sure if it is the rom that I am on (UKB), but I would really like to clear it up if possible. I have tried deleting the data in Apps for the various items listed, but this does not seem to help. I even booted into recovery and cleared the cache, to no avail.
Thanks guys,
Steve
Alright, I just did a full wipe, installed UKB 1.3 with Cubed stock kernel, and I am still getting that sync error. Is anyone else seeing this?
I have had this issue on CODIS, UKB and the battery plus ROM
It syncs everything fine, but it does show a red sync icon and say its experiencing problems. I've just learned to deal with it as everything still works fine.
--removing and re-adding my google account does nothing
--unchecking each option (calendar, contacts, gmail etc.) one by one to see if a particular causes the problem,...does nothing to help
Just wanted to letyou know you are not the only one with the issue.
I'm having the issue where the gmail app syncs fine but if I read/delete emails and go back to my computer, all the changes I did on my phone didn't sync with my computer browser. Anyone know how to fix that?
wils01 said:
I'm having the issue where the gmail app syncs fine but if I read/delete emails and go back to my computer, all the changes I did on my phone didn't sync with my computer browser. Anyone know how to fix that?
Click to expand...
Click to collapse
I had that issue. Uninstalling and reinstalling gmail app from the market fixed it for me.
-HTC Droid DNA-
Ah, thanks for the replies guys. At least I'm not the only one . At least it's not in your face screaming at you, so I can learn to ignore it.
I'm having the sync issues myself, and I'm even on full stock ROM. Just wanted to let you know. My account is on two-step authentication - are other people also using two-step? Common denominator?
bruderbell said:
I'm having the sync issues myself, and I'm even on full stock ROM. Just wanted to let you know. My account is on two-step authentication - are other people also using two-step? Common denominator?
Click to expand...
Click to collapse
I believe that is the problem. I had an error in Google Internet sync. I fixed it by going to Google dashboard on my computer and clicking "Websites authorized to access the account." Go down to Application Specific Passwords.
Install the Google Authenticator on the DNA. Then register it by generating a new application specific 12 digit password. The Authenticator app will then generate the six digit codes you'll need when asked to be able to sync your bookmarks in the browser or sign in the Google search homepage. Anyway it worked for me.
For me it was Facebook calendar that couldn't sync. I unchecked it and the error went away. It looks like it can be any part of any of your accounts that will trigger that message. If you go into each one, it will show which one is having the problem.

[Q] Contacts Force Close [process com.motorola.contacts]

Hi, I have a Motorla Photon 4G and I'm with Sprint if this is needed, but I tried to call someone yesterday and noticed it didn't want to and force closed. I noticed it after I was deleting a bunch of old pictures on my phone and had some applications update, and installed a new one too. It's not rooted, and I don't mess with the files internally, so what should I do? I noticed some other threads had something to do with Yahoo contacts or something like that, but I don't meddle with Yahoo at all on my phone, or on the computer.
My brother and sister both have the same phone too, and they don't get this problem.
Thanks.
Back up all data and try a factory reset.
Sent from my Motorola Electrify using Tapatalk 2
Same problem here Dean.
Let me know if you find a solution.
The new update from the Hotmail app to Outlook did the same to me. Once I uninstalled Hotmail, my contacts came back.
Thanks for saving me from factory reset
6bowmans said:
The new update from the Hotmail app to Outlook did the same to me. Once I uninstalled Hotmail, my contacts came back.
Click to expand...
Click to collapse
This is exactly what worked for me and I can't thank you enough for posting! The only thing I had to uninstall was the old hotmail ap and suddenly everything was back working fine!:good:

I need help getting my contacts back. its a bit different than usual.

i had to clear the data from "contacts" and "contacts data" to clear an error that kept popping up after i flashed the latest task aokp rom, coming from a previous 4.1 version of the rom.
but now i cant sync the contacts back into my phone from the google servers/gmail. ive been trying regular syncing and resyncing but im still not getting my contacts back. the contacts are on gmail but i cant get them back on my phone.
does anyone have any solutions to this? tried searching google and xda but im getting much luck. thanks
metalhawj said:
i had to clear the data from "contacts" and "contacts data" to clear an error that kept popping up after i flashed the latest task aokp rom, coming from a previous 4.1 version of the rom.
but now i cant sync the contacts back into my phone from the Google servers/gmail. ive been trying regular syncing and re-syncing but im still not getting my contacts back. the contacts are on gmail but i cant get them back on my phone.
Does anyone have any solutions to this? tried searching google and xda but im getting much luck. thanks
Click to expand...
Click to collapse
-Did you try deleting your Google account in accounts from your phone and then add it back? That might work. Since you checked online and your contacts are still on Google, it sounds like a sync-focused problem and not an account issue. Is your Google Calendar syncing? Also are other accounts syncing?
I once installed a rom (not Tasks) and the contacts did not show up until I reloaded gmail and sent myself an email. (I don't normally use Gmail, but did for that issue!)
Sorry, I don't have more recommendations!
Good Luck!
markbc01 said:
-Did you try deleting your Google account in accounts from your phone and then add it back? That might work. Since you checked online and your contacts are still on Google, it sounds like a sync-focused problem and not an account issue. Is your Google Calendar syncing? Also are other accounts syncing?
I once installed a rom (not Tasks) and the contacts did not show up until I reloaded gmail and sent myself an email. (I don't normally use Gmail, but did for that issue!)
Sorry, I don't have more recommendations!
Good Luck!
Click to expand...
Click to collapse
thanks. i found a temporary solution. i exportedthe contacts from desktop gmail into the svc? format and imported that list on the phone
metalhawj said:
thanks. i found a temporary solution. i exportedthe contacts from desktop gmail into the svc? format and imported that list on the phone
Click to expand...
Click to collapse
good job! However, I would be concerned that they may not sync or stay updated. . . You might still have a sync issue.
Does your calendar sync? Also gmail on the phone stays sync'd with the desktop /web versions? That's the issue!
markbc01 said:
good job! However, I would be concerned that they may not sync or stay updated. . . You might still have a sync issue.
Does your calendar sync? Also gmail on the phone stays sync'd with the desktop /web versions? That's the issue!
Click to expand...
Click to collapse
unfortunately, this is actually my gf's phone and she doesnt use google services so the only thing she has with google are her contacts. so as of right now, shes not pissed that she didnt lose her contacts so im ok for now. lol

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