how in barnacliville do i do it!
##72786# should work and it wont erase your data...
##786# will reset the device and your data
##3282# and you can go to data profile, menu and then restore.
you need your msl for them all - i can help with that if you dont know how
or lastly you could call sprint haha
EDIT: you can also go to Home page - Menu - Settings - system updates - And then try update profile and prl.
After I got s off, my phone automatically activated itself......then, when I made a phone call, sprint security intercepted my call, and asked me to verify my identity.....and then told me their system didn't recognize my phone!!! They told me to power down, then up in 30 seconds... Funny thing is that I was surfing with no issues prior to the call, ur I thought I'd share that with you guys.
What's *228 then?
I beleive it used to be used for hands free activation. I know it is still used to activate cricket phones but currently it does nothing for sprint phones. at least none that ive tried it on haha
igotroot said:
After I got s off, my phone automatically activated itself......then, when I made a phone call, sprint security intercepted my call, and asked me to verify my identity.....and then told me their system didn't recognize my phone!!! They told me to power down, then up in 30 seconds... Funny thing is that I was surfing with no issues prior to the call, ur I thought I'd share that with you guys.
Click to expand...
Click to collapse
After restarting did it work alright? thats pretty funny though
BDawgTrap said:
After restarting did it work alright? thats pretty funny though
Click to expand...
Click to collapse
Yes. It was all good. Check down the line in this forum area for a guy that posted a thread about his phone not working after s off. Same ****.
CAN YOU FREAKING IMAGINE HOW MANY EVO 3D phones nationwide are causing security interruptions, all coincidently?????? Sprint is like, " Those Damn XDA mother fu#$&%$!!!"
haha thats great. someone was making a comment earlier about calling htc and sprint and saying they did an ota and now they have s-off and are running android version - custom rom name- haha. it made me chuckle.
Related
Well I s-off and rooted the phone however now my phone is not working. I try to make a phone call and it says error #16 switch 237. If someone tries calling me it just goes straight to voicemail.
1) Make a call and stay on the line til sprint picks up
2) Have another cell phone/home phone to receive a call from the sprint rep that will help you.
3) They will do everything with no questions asked, voila.
dteze88 said:
1) Make a call and stay on the line til sprint picks up
2) Have another cell phone/home phone to receive a call from the sprint rep that will help you.
3) They will do everything with no questions asked, voila.
Click to expand...
Click to collapse
If you don't have another phone no need to trip, they don't require you to have a 2nd phone they just prefer it.
Reboot your phone and let the handsfree activation complete then goto menu, settings, update phone, and update the profile. Now your phone works.
cruise350 said:
Reboot your phone and let the handsfree activation complete then goto menu, settings, update phone, and update the profile. Now your phone works.
Click to expand...
Click to collapse
+1
That should do it.
cruise350 said:
Reboot your phone and let the handsfree activation complete then goto menu, settings, update phone, and update the profile. Now your phone works.
Click to expand...
Click to collapse
It doesn't.
Because you can't connect to mobile network.
Sent from my PG86100 using XDA App
Try *228 to activate.
notasimpleway said:
It doesn't.
Because you can't connect to mobile network.
Sent from my PG86100 using XDA App
Click to expand...
Click to collapse
Even when I can't connect to the mobile network because of an error I can still update prl and profile.
tapa tapa tapa
just fixed mine..
*228.. wait till sprint answers.
let them push whatever they do
reboot phone.. make a call .. done.. next, update profile. now u got 3g back.. done.
I tried master resetting the phone putting in ##786#, using the msl code, nothing. I called Sprint and they couldn't solve it. I tried *228 too,that didn't help it. I'm gonna try RUU'ing the phone next to see if it will work.
Sent from my PG86100 using XDA App
Mine made it through handsfree activation without issue, and I haven't had any of these problems..... Guess I got lucky, or just beat the rush.
So after calling into sprint (my E3D had the same Error 16 problem), apparently the Error 16 is a new security feature that is triggered by some change in the way the phone connects to the network. Some software changes can cause it (as can a ##RTN# apparently).
Not surprisingly, there's a bit of a hold time tonight to get through if you get the error message (about 12 minutes here). If you've got the error, call now and sit on hold -- they close in a little over 30 minutes.
Also, unlike other Sprint troubleshooting, call from the phone with the problem -- but have another they can call back on.
After I got s off, my phone automatically activated itself......then, when I made a phone call, sprint security intercepted my call, and asked me to verify my identity.....and then told me their system didn't recognize my phone!!! They told me to power down, then up in 30 seconds... Funny thing is that I was surfing with no issues prior to the call, ur I thought I'd share that with you guys.
Sprint has officially been put in the know!!!! Can u imagine all the 3D owners having these security breaches!!!! All coincidentally???? Lmfao!!!
I wish i would have known before hand that this would 16 my phone as mines a work issued phone so i cant just call in like a normal user. Is there a known local method that works to get this reset? If so please post the steps as im sure many others will encounter this problem. The error call does not hand me off to a rep, it just hangs up.
Same Here
I also couldnt make calls or text after flashing. I called Sprint gave them the error code (from failed text msg) She asked me to remove the battery and give her the ID code and in 2 mins it worked perfectly. I did not offer up any reasons for the problem and she did not ask. Couldn't have been easier. If one agent gives you a hard time or is clueless hang up and try again.
SOLUTION: You need to call Sprint (from another phone - 1.888.211.4727) and tell them you can't call or text and you are getting the error "SMS Error - Radio Interface Resource Shortage - Cause Code: 64, Error Class: 2" They wil refresh you on the network, takes about 5 mins. Hope this helps
----------------------------------------------------------------------
Anyone having this issue after Revolutionary? I NEVER had this problem before and it started happening to me even before I put my own ROM on. I cannot send ANY texts. I'm wondering if anyone else is having this problem and what you did to fix it. Tried a wipe and reflash and still happening. Any ideas?
Also: Cause Code: 64 Error Class: 2
Your going to have to call Sprint. There is someone who asked how to manually do it, check the Q&A area for a thread called Manually reset or something like that.
I'dink link this to you, but I'm on the XDA App
Appreciate my help? Thank me
I'd get on the phone with Sprint, they probably can fix that easily. I'm sorry bud that sucks, I didn't have that problem and never have.
DDiaz007 said:
Your going to have to call Sprint. There is someone who asked how to manually do it, check the Q&A area for a thread called Manually reset or something like that.
I'dink this to you, but I'm on the XDA App
Appreciate my help? Thank me
Click to expand...
Click to collapse
Thanks for the info, however, I don't see a thread like that overthere and I went 3 pages deep.
-viperboy- said:
Thanks for the info, however, I don't see a thread like that overthere and I went 3 pages deep.
Click to expand...
Click to collapse
It is called "How do you manually activate your phone". It is like the first thread in the Q&A forum.
Appreciate my help? Thank me
Here
BDawgTrap said:
##72786# should work and it wont erase your data...
##786# will reset the device and your data
##3282# and you can go to data profile, menu and then restore.
you need your msl for them all - i can help with that if you dont know how
or lastly you could call sprint haha
EDIT: you can also go to Home page - Menu - Settings - system updates - And then try update profile and prl.
Click to expand...
Click to collapse
Download MSL reader in the market so you can get your MSL
Appreciate my help? Thank me
ayy viper... i had that issue a few weeks ago. I unplugged my airave.... rebooted a few times and it started working. Just wondering, are you connected to an airave?
DDiaz007 said:
Here
Download MSL reader in the market so you can get your MSL
Appreciate my help? Thank me
Click to expand...
Click to collapse
Thanks much!
dadoc04 said:
ayy viper... i had that issue a few weeks ago. I unplugged my airave.... rebooted a few times and it started working. Just wondering, are you connected to an airave?
Click to expand...
Click to collapse
No sir!
-viperboy- said:
Thanks much!
No sir!
Click to expand...
Click to collapse
Hopefully that works for you. If not, last resort will be calling Sprint. They'll fix the problem.
Appreciate my help? Thank me
I guess I will have to call Sprint. I tried the first code and it didn't work. Maybe the others would have but I'm going to bed now and I may just have Sprint deal with it in the morning
Driving my crazy. Does it constantly when connected to the air rave. Rebooted that thing 20 times.
Sent from my HTC Evo 3D.
Same thing happened to me after rooting. I was also unable to make calls or send SMS. Got the error code 16 when trying to make a call. I stayed on the line and was connected to a Sprint rep who told me they reset my info which fixes the problem. Told me to turn my phone off for 30 seconds then back on. calls and sms working again.
Sprint Rep was on the ball and new what to do as soon as he started talking. I assume they got a lot of these calls in the last 12 hours.
I'm not rooted or attached to an airave and I've been getting this error since I bought it yesterday ..becoming more and more disappointed with this thing
sent from my DAMN 3D!!
it can only fix by contacting sprint
same thing happen when i got s-off, i just got off from chatting on sprint and they fix the problem i told them the issue and they asked me to turn off my phone and take out the battery then she asked me to turn it back on and and to dial this number 1888 546-0348 and then voice prompt said "your phone is now activated" and now its working fine
it happened to me too after I did s-off. I could not get my sms working and did reset and everything. I ended up flashing the stock image available here in the forums. I guess I will wait for the tool to get out of beta and if not just wait for htc unlock. OK fail on my part, I just checked this morning and my calls are still not working lol. I need to call sprint I guess.
mondragon21 said:
same thing happen when i got s-off, i just got off from chatting on sprint and they fix the problem i told them the issue and they asked me to turn off my phone and take out the battery then she asked me to turn it back on and and to dial this number 1888 546-0348 and then voice prompt said "your phone is now activated" and now its working fine
Click to expand...
Click to collapse
good, might go s-off again soon lol.
nkd said:
good, might go s-off again soon lol.
Click to expand...
Click to collapse
Are you sure you don't have s-off still?
Sent from my PG86100 using XDA Premium App
I was getting bunch of errors, including this one, so I wasn't able to send/receive calls or texts. I tried all of the unlock codes but nothing worked. Once I called sprint, they fixed it immediately and I've had no problems since.
Sprint fixed my error code also
Sent from my PG86100 using Tapatalk
Like someone said, that's maybe were they found the exploit, but called Sprint and they fixit
Sent from my PG86100 using XDA Premium App
I recently called sprint via line2 on wifi about how I no longer get Verizon roaming (I make a phone call and a verizon message pops up saying can't auth code) when in northern Pennsylvania but I used to before I got s-off and flashed gbsense deck rom .2 I called sprint they blamed my phone but I flashed rooted latest update to my moms Evo shift she's having the same problem any ideas guys(and girls)?
I'm kind of confused but it sounds like you want to roam on a Verizon tower and now that you can't you cannot make any calls? As for the Sprint rep don't worry about it unless your talking to advanced tech support they really don't know what their talking about and usually just don't have the correct answer. It sounds like when you were on deck's sense rom you got better coverage maybe because the rom had an updated radio and your stock rom had an outdated radio...not sure, have you tried flashing the latest radio to your phone? Also try a data profile update followed by a PRL update on your phone when inside your home and see if that helps your signal.
http://forum.xda-developers.com/showthread.php?t=1214076
the solution is to have adv tech support reprogram your phone...
I don't want to reprogram or turn my phone in so my mom is ditching root and giving it in
Reprogramming your phone takes just a few minutes your don't have to turn your phone in
Sent from my PG86100 using XDA Premium App
Drake9897 said:
I don't want to reprogram or turn my phone in so my mom is ditching root and giving it in
Click to expand...
Click to collapse
LOL just call sprint and tell them you are getting error code 16 when you try to dial out which in turn they will re-provision your phone takes all of 2 mins.
Sorry im kinda noob at this whole thing thank you so much for not being a bunch of a holes about this cause my mom wouldn't stop bothering me about not getting service you guys were SO much help thank you ffor you're time everybody (im also new to the forums)
I had the exact same issue a couple of days after rooting. As previous poster said just call sprint and tell them your getting error 16. Re provision does the trick.
yep had the same problem after s-off....just call and ask to have your phone reset on the network.
after a battery pull you will get roaming again.
Ok...so I know there are other threads...read them all about this and Ive tried 3 times with Sprint updating and changing the MID number, PRL, Data reset but I still cant connect to roam. There suggestion was to swap the phone out but if I do that and reroot wont I be back in the same boat? What fix am I overlooking here? Thx
neopolotin75 said:
Ok...so I know there are other threads...read them all about this and Ive tried 3 times with Sprint updating and changing the MID number, PRL, Data reset but I still cant connect to roam. There suggestion was to swap the phone out but if I do that and reroot wont I be back in the same boat? What fix am I overlooking here? Thx
Click to expand...
Click to collapse
Dunno here, but I'd give it another shot. After I rooted and got a signal 16, I just stayed on the line, followed the instructions given, and was back up and operational within 2 minutes.
Note, though, that Engadget had a post saying that they were going to be pushing an update to the Evo3D in the next couple of weeks. The story also had a suggestion that it may close off the S-OFF/Root hole that the Revolutionary team found.
bit_boy said:
Dunno here, but I'd give it another shot. After I rooted and got a signal 16, I just stayed on the line, followed the instructions given, and was back up and operational within 2 minutes.
Note, though, that Engadget had a post saying that they were going to be pushing an update to the Evo3D in the next couple of weeks. The story also had a suggestion that it may close off the S-OFF/Root hole that the Revolutionary team found.
Click to expand...
Click to collapse
Well thats just sketchy on their part. lol
I was having the same problem. I was forcing Roam using Roam Control and when I did I was unable to place calls and received a Verizon Error message. Also 3G roaming data would not work. I could only receive calls while roaming. Here is what i did to fix it and I think it may be a combination... I reflashed the ROM I am using (ViperROM 1.3) and it still didn't work. So at a complete loss, I called Sprint. The sprint support rep said they have acknowledged a problem with the EVO 3D not roaming correctly. She had me make sure that the Roaming was set to Sprint Only, not automatic. and then she had me power down and pull battery. Once my phone came back up, Roaming worked!! I'm thinking she did something on her end to make it work. Also the dev for Roam Control, MrGreg said that there have been a lot of reports that Root messes up Roam Control on the 3D.
jerichey said:
I was having the same problem. I was forcing Roam using Roam Control and when I did I was unable to place calls and received a Verizon Error message. Also 3G roaming data would not work. I could only receive calls while roaming. Here is what i did to fix it and I think it may be a combination... I reflashed the ROM I am using (ViperROM 1.3) and it still didn't work. So at a complete loss, I called Sprint. The sprint support rep said they have acknowledged a problem with the EVO 3D not roaming correctly. She had me make sure that the Roaming was set to Sprint Only, not automatic. and then she had me power down and pull battery. Once my phone came back up, Roaming worked!! I'm thinking she did something on her end to make it work. Also the dev for Roam Control, MrGreg said that there have been a lot of reports that Root messes up Roam Control on the 3D.
Click to expand...
Click to collapse
Just to clarify, I wouldn't say that rooting affects Roam Control specifically, but it affects roaming altogether. This was a pretty typical problem with the original EVO as well. Sprint is usually able to fix the "unable to authenticate" problem if you give them a call.
jerichey said:
I was having the same problem. I was forcing Roam using Roam Control and when I did I was unable to place calls and received a Verizon Error message. Also 3G roaming data would not work. I could only receive calls while roaming. Here is what i did to fix it and I think it may be a combination... I reflashed the ROM I am using (ViperROM 1.3) and it still didn't work. So at a complete loss, I called Sprint. The sprint support rep said they have acknowledged a problem with the EVO 3D not roaming correctly. She had me make sure that the Roaming was set to Sprint Only, not automatic. and then she had me power down and pull battery. Once my phone came back up, Roaming worked!! I'm thinking she did something on her end to make it work. Also the dev for Roam Control, MrGreg said that there have been a lot of reports that Root messes up Roam Control on the 3D.
Click to expand...
Click to collapse
Well I couldnt get it to work on viper, Helicopter or Joelz.....Im going to try synergy since it says it cleans up some of the root method....maybe that will help. I never once got a rep saying they knew there was a roaming problem...
Ok so I got roaming to work...I asked the lady at sprint to do the profile update and HLR reset then I asked for a ESN refresh....he supervisor then got on the line asked how he could help. After he gave the spill about them not promising roaming will work all the time I told him I don't understand how an EVO sitting next to my 3D could roam perfectly fine and mine not. He said he would refresh everything on their end including ESN. I left my phone off for a few mins and now I can roam perfectly fine!
Sent from my PG86100 using XDA Premium App
Had the same problem and after multiple calls to sprint with no help, I figured I would try to reset the phone and do a hands free activation. After I did this, everything has worked fine and roaming/calls/text have been perfect.
Note you must know your MSL to do this and be on Sprints network. You can call sprint for your MSL, or if you have root/s-off you can download MSL reader from the market
https://market.android.com/details?id=com.esccode.msl&feature=search_result
1. Go to data menu by entering ##3282# on the dialpad.
2. Click on "Edit Mode".
3. Enter your MSL # and hit "OK"
4. Choose "Data Profile".
5. Press your menu button on the phone and select "Restore" from the menu that appears. Then hit "OK.
6. Phone should reboot.
7. It should start hands-free activation.
Hope this helps.
I was getting this error. I called sprint, and they said it was an outage, it should be fixed in x, days, and told me I was entitled to compensation. They gave me a $25 credit for it. It's not a whole lot, but I'll take it.
I had the same problem...I did the Sprint Chat and asked for an HLR refresh, and that fixed it!
just do a sprint chat and tell them you have a error 16 they will tell u to hold on a min then they will tell u what to do and after that it will be fixed
neopolotin75 said:
Ok so I got roaming to work...I asked the lady at sprint to do the profile update and HLR reset then I asked for a ESN refresh....he supervisor then got on the line asked how he could help. After he gave the spill about them not promising roaming will work all the time I told him I don't understand how an EVO sitting next to my 3D could roam perfectly fine and mine not. He said he would refresh everything on their end including ESN. I left my phone off for a few mins and now I can roam perfectly fine!
Sent from my PG86100 using XDA Premium App
Click to expand...
Click to collapse
Thanks I requested the HLR refresh and it worked!!!
I had the Verizon roaming authentication problem and made several calls to support with no meaningful progress (one rep told me to bring the phone to a store for an update). Then I chatted with a rep tonight and asked them to perform a CHLR refresh and reload my ESN. They had me pull the battery and the phone updated on reboot. Roaming finally works again.
I called and had a reset done and now I am stuck in 1x data hell roaming and not. Anyone else have that problem, I think I am gonna have to call back today and have them undo whatever they did.
Sent from my PG86100 using XDA Premium App
allu have to do is a chat online with sprint and tell them u have a error 16 they will do there magic and fix ur phone the error 16 fix works for kust about everything
So, as the title mentions, I am unable to make phone calls or go through self service on my phone. I can still send texts over 3G/4G, and I've already RUU'd back to the latest version.
The error message I'm receiving when making calls: 'The number or code you are trying to dial is invalid' blah blah
Anyone else come across this issue?
EDIT: I'm starting to think it might be a network issue and not just me....
repl1ca said:
So, as the title mentions, I am unable to make phone calls or go through self service on my phone. I can still send texts over 3G/4G, and I've already RUU'd back to the latest version.
The error message I'm receiving when making calls: 'The number or code you are trying to dial is invalid' blah blah
Anyone else come across this issue?
EDIT: I'm starting to think it might be a network issue and not just me....
Click to expand...
Click to collapse
try ##72786# and reset your data (this wont reset the phone) the phone will reboot and go through the activation process, profile update, and prl update. See if that works, could be a network issue though but thats a bit strange. Try changing locations to see if it helps
deakelem said:
try ##72786# and reset your data (this wont reset the phone) the phone will reboot and go through the activation process, profile update, and prl update. See if that works, could be a network issue though but thats a bit strange. Try changing locations to see if it helps
Click to expand...
Click to collapse
Yep, tried that. I actually took it into the Sprint store yesterday and they were stumped by it as well. I can still text and browse the internet, but no calls. We'll see what they have to say when I go pick it up in around an hour....
Thanks for the troubleshooting tips though!
Sprint ended up ordering a replacement phone so I should have it before the end of the week.
Sent from my One using Tapatalk
Put it on WIFI and try ##72786#. Doing ##72786# on the Radio Data Connection is a total crap shoot (both LTE and 3G) on the M9.
mswlogo said:
Put it on WIFI and try ##72786#. Doing ##72786# on the Radio Data Connection is a total crap shoot (both LTE and 3G) on the M9.
Click to expand...
Click to collapse
The Sprint store techs couldn't figure out what was wrong with it so they ordered me a new one haha. I must have done something real bad with it!
Calls over my Bluetooth stereo weren't working either so I'm glad I got a new one. No issues so far
Sent from my 0PJA2