[Q] Freezing phone - no IMEI for TMOUS original firmware - HD2 Windows Mobile 6.5 Q&A, Help & Troubleshooting

Hello. A friend of mine from the US has a HD2 and it's freezing up constantly. I suspect it might be simply broken, as doing a task 29 and installing any of the good and tested firmwares from XDA didn't help.
As such, I wanted to help him install the official TMOUS firmware, so that he can take it back and (perhaps) get some help from his provider.
Unfortunately, because the phone locks up every so often, he cannot get to the settings page and read the IMEI number.
As such, does anyone have and could upload the latest TMOUS firmware for the HD2, please?
EDIT: Oh My GOD I am an idiot. The IMEI is right the hell there, under the battery. *hides in shame*

Related

Return to shipped ROM - Had enough, need another phone

Hi,
I have been having major issues since buying a Vario II on T-Mobile.
I am on my 3rd Vario II handset.
The 1st was returned due to it not returning from standby.
The 2nd had the same issue but also had some keys that did not work.
When the 3rd arrived, it too had the standby issue so I decided to go to mobile 6 with it. It worked well for a few days until I decided to upgrade the radio. Since that I have had nothing but trouble.
I have tried loads of radio stacks 1.24, 1.27, 1.38.10, 1.38.11 and the 1.40.
For some reason the signal stays at (!) most of the time and I had to switch the handset off and on again a few times to get a signal....It is as though it is in flight mode constantly.
The good news is that it no longer has the standby issue.....pity that as a phone it is completly useless!
Before I return the handset I was wanting to flash the original ROM. I spotted that http://wiki.xda-developers.com/index.php?pagename=Hermes_Upgrades
has the UK T-Mobile ROM however I get Error 260: Update Error when trying to install this ROM.
Can anyone help? I love the phone when it works but it seems that I am going to have to get rid of it
Thanks
Aidan
go back and read the wiki some more and look for SSPL...
Most probably you have a >=1.11 based bootloader and are trying to update with a <=1.09 RUU.
Take the NBH from the rom and use RUUwrapper to flash it.
I'm awaiting my 3rd vario II from T-Mobile.
1st- came up with a no gsm error by itself (unrepairable, as spl 1.09 and no KITL)
2nd- screen problems and buzzing noise. Sent this back within a week of receiving it.
I just hope I get another one with no issues and it works...
From the maker
Maybe you can get the original shipped rom from the website of the maker of your phone. Or if T-mobile's website has a forum, you could possibly look there. As an example, HTC is the maker of my phone and they offer the Cingular shipped rom for download. It's worth a try.
aidanbree said:
Hi,
I have been having major issues since buying a Vario II on T-Mobile.
I am on my 3rd Vario II handset.
The 1st was returned due to it not returning from standby.
The 2nd had the same issue but also had some keys that did not work.
When the 3rd arrived, it too had the standby issue so I decided to go to mobile 6 with it. It worked well for a few days until I decided to upgrade the radio. Since that I have had nothing but trouble.
I have tried loads of radio stacks 1.24, 1.27, 1.38.10, 1.38.11 and the 1.40.
For some reason the signal stays at (!) most of the time and I had to switch the handset off and on again a few times to get a signal....It is as though it is in flight mode constantly.
The good news is that it no longer has the standby issue.....pity that as a phone it is completly useless!
Before I return the handset I was wanting to flash the original ROM. I spotted that http://wiki.xda-developers.com/index.php?pagename=Hermes_Upgrades
has the UK T-Mobile ROM however I get Error 260: Update Error when trying to install this ROM.
Can anyone help? I love the phone when it works but it seems that I am going to have to get rid of it
Thanks
Aidan
Click to expand...
Click to collapse
Gotta ask, What ROM have you flashed to the device? If you havent tried a newer ROM (the latest HTC rom is good if you dont wanna go WM6) i suggest you give that a go first.
It's very strange what you're having. I mean this is your third and it is not working.
It might be a bad reception you have or software related issues. Many people here have your device and no complains except the ones who bricked their devices while flashing. If I were you I'd do more readings to either help you figure out the problems or go back to original ROM.
Or maybe its a certain app that your installing that is causing the problem.
Any chance of an app list?
S.K.
aidanbree said:
Hi,
Can anyone help? I love the phone when it works but it seems that I am going to have to get rid of it
Thanks
Aidan
Click to expand...
Click to collapse
(A)If you wanna get rid of it..you may send it to me would like to have another one..
I have tried 3 flavours of WM6 ROMS, Live, Black and Duttys. Due to the problems I have had, I have been running them without any other applications.
I tried to flash using RUUWraper.exe. I extracted the NBH for T-Mobile ROM I downloaded from Wiki and placed it in the same folder as the RUUWraper.exe and started to flash it. It got to 13% and then it failed. I ended up flashing Black 2.0 again to recover it.
I also noticed in Wiki that there is a procedure for reseting the radio stack. I have tried to do as it suggests, using MTTY.exe and using the following instructions
password 0000000000000000
set 1e 1
erase a0040000 c80000
erase a0cc0000 c80000
erase a1940000 640000
set 1e 0
However, my device does not like the password string and complains that it is the incorrect password.
Has anyone got any ideas?
Flash original rom and exchange this phone, it's a faulty unit.
Be extremely careful when flashing radio.
Unit is in being repaired.
Why do you say be careful when upgrading the radio? Is it possible to break the radio?
Thanks
Aidan
aidanbree said:
Unit is in being repaired.
Why do you say be careful when upgrading the radio? Is it possible to break the radio?
Thanks
Aidan
Click to expand...
Click to collapse
anything can be broken... but it just so happens the radio can cause catastrophe if it fails
Just got done with a Cingular Rep with the same issue (radio going dead all the time) Turns out its an issue with the SIM card wigging around in the phone. The test I tried was this:
1) reboot phone after removing batt and SIM
2) LEAVE PHONE on table. Do not move it.
3) test phone for a while send/receive txt msgs phone calls
4) pick phone. Move it around. Rotate it in all directions move it up and down.
5) retest connectibity.
6)if it busts remove batt and see how easily the SIM moves around in the socket.

ATT 8525 with a T-Mobile SIM - Sorry!

Appologize for posting the thread twice... I wasn't sure if this goes to the Hermes or the Herald forum...
Hello All,
I recently got an ATT 8525 and I'm trying to use it with my T-Mobile (US) SIM. I was able to successfully unlock the SIM and CID with an util/rom I found on this site (I think the post was from Pof). And I also re-flashed the phone with the latest ROM available.
But after about 5-10mins of usage the signal dies and when I reboot it says No GSM. Looks like the Radio ROM gets corrupted. I tried just re-flashing the Radio ROM and that doesn't help either. It works for short while and again the signal dies.
And also, I'm unable to install any of the generic ROMs (Fantastic Mobiz, PVET 40005) Although I'm connected to Active Sync when I run the Step 1 (ROMUpdateUtility_NV_G3.exe), I get a ERROR [222] : DEVICE NOT RESPONDING. And when I run the step 2 directly (update_rom.bat) I get an cannot update itsutils.dll maybe in use error.
As you can tell I've been messing with phone a lot for a couple of days with no luck and my frustration level is kinda high
As of now here’s where I stand. I re-flashed the phone (Image: 3.62, Radio 1.50) and it’s on the “Tap the screen to set up your windows based mobile device” screen. I plan on leaving it on this screen until I can a good solution.
I would like to get rid of the ATT ROM and install one of those hybrid generic ROM that is not Carrier specific. Any help will be much appreciated. Share your ideas, I’m very experimental 
Phone Details…
ATT 8525
HERM100
IPL: 1.04
SPL: 1.40.0 lipro
ok ur going all over the map here.. did u hardspl first? also pvet 40005 isnt a hermes rom.. um try hardspl first THEN flash to a new rom maybe once you successfully do that then try a new 3.62 rom.. i run austinsync buts its naked..just like i like my women. ha. but if ur looking for a full blown try fun_key's rom or blinkys.. these arent carrier dependent
hey man jakeypoo, Thanks for your reply. I kinda figured that I was all over the map.
Okay first appologize my ignorance. What is a HardSPL? I did a search on this forum and I found Hard-SPL-V7.zip. Is this a good version to use? Also when I run the exe, All options are grayed out except for "Force Using SSPL" and "Is it Hard-SPL". What do I select.
Thanks!
Hardspl v7 is the latest version out there, its the one for you to use so that you're safe from future mishaps.
I also have an 8525 on T-mobile... so no worries.
Hope this helps.
http://wiki.xda-developers.com/index.php?pagename=Hermes_HardSPL
still problems (no gsm)
Thanks whistler4ever. That link was really a great help.
Here's what I did...
1. Installed the Hard SPL version 6
2. Installed the latest ATT ROM (ver 3.62 radio: 1.54) I had to do this because the radio on the phone was corrupt (says "no GSM" on the start screen) and couldn't install just the radio rom. kept giving connection errors.
3. Installed Schap's WM6 Pro 3.57 hoping this would get ride of the ATT ROM and my intial problem (no GSM) will go away.
Everything was fine for like 15 mins, then my phone just froze. I reboot the phone and sure enough the radio ROM was gone (no gsm). ;(
Running out of ideas.
1. Could this problem be because I'm using a TMobile SIM on a ATT's radio ROM?
2. Is the radio ROM specific to the phone type and provider(ATT, TMO..)? Is there a generic WM 6 radio rom? If yes, where can I find the latest version?
3. Any bright ideas?
Thanks again!
Current phone details...
ATT 8525
HERM100
IPL: 1.04
SPL: 2.10
ROM 3.62
Radio: no gsm
I was able to flash just the radio ROM - version 1.51. But again after a few hours the Radio got currupted. I also tried to follow the instruction ( http://wiki.xda-developers.com/index.php?pagename=Hermes_UpgradeProblems#problem5 ) to use the mtty.exe utility, but I don't get a USB prompt. I get Cmd prompt and if I still enter the password, it says invalid password. please help!!!
And how do I do the USB monitor capture? I could post more details that way. I'm using my girl friend's old razr now and it's painful!
I have used my t-mobile sim on AT&T rom's and other roms with no problem. I would try going back to a factory rom and then changing back to a cooked rom just to confirm its all a clean install. also, try downgrading your radio to a 1.47 or 1.48 (those have been proved pretty reliable across many cell providers).
Thanks Whistler. I'm going to start with the 1.48 version and if that doesn't work I'll try the 1.47 version. Not giving up on this.
I found 1.47 to work very well with t-mobile even when traveling...
Thanks Galaxys. I just installed the 1.47 radio. I have fully signal and the 'E', but I can't receive or make calls.
It almost looks like my TMO SIM is not compatible with the 8525. It always works for the first few minutes after an install and then stops working.
I'm very certain the phone is in good condition.
Should I try an older radio version.. like a 1.24 or something ?
Can I install just the tmobile radio rom?
I'm also going to install TNT 2.0 pro so I have the exact same set up as you and see if that makes a difference.
no luck!!!
wow... after all this time and effort still no luck. There's got to be something very basic that I'm not doing right. Senior members any help???
I have spent a lot of time reading the wiki pages and dead hermes thread. Tried out a lot of suggestions listed.
try the way i posted in this thread http://forum.xda-developers.com/showthread.php?t=337125
ajjus said:
wow... after all this time and effort still no luck. There's got to be something very basic that I'm not doing right. Senior members any help???
I have spent a lot of time reading the wiki pages and dead hermes thread. Tried out a lot of suggestions listed.
Click to expand...
Click to collapse
Sounds like your doing everything right, because your flashed rom, radio, and Edge network are all functional. Since only the GSM calls don't work, I would go back to Tmobile and get a a new Sim card installed (they should do this for nothing & test it while at the store).
Also, if U got this device on ebay your IMEI could be blocked. see this thread:
http://forum.xda-developers.com/showthread.php?t=322587
Try to flash the entire UK T-Mobile ROM, then remove the internet settings and install the correct CAB for T-Mobile.
UK ROM here: http://forum.xda-developers.com/showthread.php?t=337163
PROVIDER SETTINGS CAB: http://forum.xda-developers.com/showthread.php?t=311446
a-h-t1, Junner2003 and galaxys - I'll try all your suggestions.
a-h-t1 - The first 2 steps went through fine. While I install the radio ROM as part of step 3, the installation doesn't go past 0%
I'm going try Junner2003 idea now. I'll keep everyone posted on my progress.
install stops at 11%
Hi Junner2003,
I was trying to istall the UK Tmo ROM you suggested and it stops always at 11%. I've had this problem with other ROMs as well (12%) but after a few tries the installatons goes past it, but real slow. Any ideas?
Thanks for sending me the links... very helpful!
galaxys said:
Sounds like your doing everything right, because your flashed rom, radio, and Edge network are all functional. Since only the GSM calls don't work, I would go back to Tmobile and get a a new Sim card installed (they should do this for nothing & test it while at the store).
Also, if U got this device on ebay your IMEI could be blocked. see this thread:
http://forum.xda-developers.com/showthread.php?t=322587
Click to expand...
Click to collapse
Hi Galaxys,
I don't think the IMEI is blocked. Or maybe it is, how do I find out? I don't have any of the symptons listed on the link you sent (don't hear the beeps or anything).
I originally had a T-Mobile wing. The LCD screen cracked (don't know how). And ofcourse TMo won't replace it.
http://forum.xda-developers.com/showthread.php?t=335346
I got 8525 from my company. It's almost new. Only used for a day on an AT&T SIM. This phone is free, and so I really don't have much to lose... so all out experimenting
Tried insalling from the micro card, even that stops while installing GSM. pissed!!! Why would the darn Radio not update???
this may sound stupid but if all else fails, why not...
my mda use to have signal then it would just disappear as well after 15 min or less..
turns out the sim card wasnt pressed in properly.. so i just put a piece of paper on top of the sim card to make it thicker and get the battery to press it down harder. and it solved all my problems...
just a suggestion..good luck
ajjus said:
Hi Junner2003,
I was trying to istall the UK Tmo ROM you suggested and it stops always at 11%. I've had this problem with other ROMs as well (12%) but after a few tries the installatons goes past it, but real slow. Any ideas?
Thanks for sending me the links... very helpful!
Click to expand...
Click to collapse
See this post here for a possible reason (and technical explanation/theory) for your device stalling during radio update. The fix suggestions at the bottom of the page may help you - in particular :
Try cooling the device down a bit before flashing as the PIC chip (where your radio ROM is held) may flash more reliably/easier when cool. Don't ask why - that's from it's datasheet ;-)
The paper on the SIM card is a good idea too to rule out dodgy SIM connection - Great idea r0mmel

HTC HD2 Telstra NextG

Hey all,
Got my HD2 not too long ago after the first one I got was DOA(it wouldn't hold calls).
Anyway I just want to ask for some advice. I'm with Optus prepaid. Ive managed to setup my phone to send MMS and they are properly sending and receiving. The problem is, I cant use the internet. It wont connect. Anyone here got this working with optus?
Secondly, when I put the phone on loudspeaker, the screen wont turn off. The lock button is the hang up button so I cant just hit that. Is it possible to switch the screen off when in loudspeaker?
Will installing a cooked ROM unlock the extra RAM thats in the phone?
My phone software versions are as follows:
OS Version 5.2.21869 (21869.5.0.82)
Manila Version 2.5.20121431.1
ROM Version 1.72.841.0(82124) WWE
Radio Version 2.04.51.22_2
If I want to change the ROM, can anyone suggest something which looks close to the original but has better performance(speed, battery wise) and does not have stability issues? I really want to ensure I do everything right and not brick my phone. I read something about installing wrong radios can brick the phone.
Does anyone know where I can dl this version of the Telstra ROM? Ive got the 1.49 one.
Currently wanting to install this. Energy.Leo.23673.Sense2.5.Cookie.DinikGlass.Jul.24
Would this ROM give any issues with my phone? Is it just a matter of install and away I go or will I be required to punch in a whole bunch of settings.
This is a messy post but any info would help greatly.
Thanks guys!
SargeRX8 said:
Hey all,
Got my HD2 not too long ago after the first one I got was DOA(it wouldn't hold calls).
Anyway I just want to ask for some advice. I'm with Optus prepaid. Ive managed to setup my phone to send MMS and they are properly sending and receiving. The problem is, I cant use the internet. It wont connect. Anyone here got this working with optus?
Click to expand...
Click to collapse
once you flash a custom rom, chances are it will contain teh standard connectionsetup which will find teh correct settings anyway.
Secondly, when I put the phone on loudspeaker, the screen wont turn off. The lock button is the hang up button so I cant just hit that. Is it possible to switch the screen off when in loudspeaker?
Click to expand...
Click to collapse
try doublefinger tapping (two fingers, single tap, turns off, then i use home key to bring screen back on) on the callers image, this works for some roms, probably more likely to work once you change roms.
Will installing a cooked ROM unlock the extra RAM thats in the phone?
Click to expand...
Click to collapse
yes, assuming the rom is based on a tmous core, and you flash a matching radio.(which the rom would require anyway, its a two part process, a 576 enabled rom and a x.xx.50.x radio)
I read something about installing wrong radios can brick the phone.
Click to expand...
Click to collapse
not your phone, tmous (t mobile US) phones only need to worry about that.
Does anyone know where I can dl this version of the Telstra ROM? Ive got the 1.49 one.
Click to expand...
Click to collapse
google knows, dozens of posts on here know
Alright I got my hands on the same rom Ive got on my phone incase I break anything.
I just need a 1.42.000 spl thingy. Which rom do I need?
not sure what you mean, , , the rom you just found will include 1.42.0000
spl is part of all official roms, its not something you can download on its own. Only in official roms, or by using hspl.

How do I find Stock ROM for my phone?

I am trying to go to the HTC support site to get the official 3.14 ROM for my HD2 which I need to return to tmobile because it keeps hard-freezing on me and I'm pretty sure it's hardware related, but if I return it with HSPL they will slam me, so I need the original SPL and everything on this,
when I get on HTC Support site I cannot, for the life of me, find where I can input my S/N and get the right ROM for my phone, anyone got a link?
No tmous roms on HTC site, go to T-Mobile.com instead.
lol, thanks
Hey Orangekid when you get the official ROM from T-Mobile downloaded would you mind dropping it in a e-mail to me, my e-mail address is in my profile info. I got me another laptop because I was stupid and busted the screen on my other one. Anyway everytime I enter my IMEI into the T-Mobile sight it says it does not recognize my IMEI. I had a copy of the stock ROM on my other computer just in case I ever needed it. And I don'feel like having to on the phone with T-Mobile costumer service for two hours like I did the last time I downloaded the ROM from T-Mobile, they had to generate a generic IMEI for me.
T-Macgnolia said:
Hey Orangekid when you get the official ROMfrom T-Mobile downloaded would you mind dropping it in a E-Mail to me, my e-mail adress is in my profile info. I got me another laptop because I was stupid and busted the screen on my other one. Anyway everytime I enter my IMEI into the T-Mobile sight it says it does not recognize my IMEI. Ihad a copy of the stock ROM on my other computer jist in case I ecver needed it. And I don'feel like having to on thephone with T-Mobile cosumer service for two hours like I did the last time I downloaded the ROM from T-Mobile, they had to generate a generic IMEI for me.
Click to expand...
Click to collapse
Weak.
I'll upload the nbh and email you the link as soon as I am done flashing, give it an hour tops for the whole process.
orangekid said:
Weak.
I'll upload the nbh and email you the link as soon as I am done flashing, give it an hour tops for the whole process.
Click to expand...
Click to collapse
Thanks man, I just like to have a copy of the stock ROM handy in case something goes south on me.
But seriously I was on the phone for two hours last time, I don't even want to try that rought again.
I wish I new of a way to make a network between my new and old laptop without having to actually set it up on my old laptop.
T-Macgnolia said:
Thanks man, I just like to have a copy of the stock ROM handy in case something goes south on me.
But seriously I was on the phone for two hours last time, I don't even want to try that rought again.
I wish I new of a way to make a network between my new and old laptop without having to actually set it up on my old laptop.
Click to expand...
Click to collapse
lol I hear that...
Couldn't find your email, PM sent with the download link.
stock rom 1.66 for my phone in O2 network
Hi there.
I am looking for a stock rom 1.66 for my HTC HD2 which I have in O2 network. My device's number is: P/N:99HJY070-00. When I am trying to install another ROM there is information on my phone's display saying "not allow".
Can somebody please let me know where can I dowload it? Any links would be very helpful.
Any other advices are welcome here.
Many thanks
There is no 1.66 o2 rom, branded 1.66 roms are version 1.72, and you will find it on the HTC website.
If you want unbranded 1.66 you need hspl. Use hspl2, choose 1.66.hspl then flash the 1.66 over USB.
At the moment I don't have any soft on my phone, the main problem is that I can't connect my Phone to PC- my laptop doesn't see the phone,so I can't do anything.
I would install HSPL if it was possible, but at the moment I can't.
So that is why I am looking for a ROM which I could install by using memory card.
Any ideas?
When phone is in bootloader and you connect USB, if word serial changes to USB you can flash. Wmdc/activesync wont see it in bootloader, but rom flashing/hspl will still work.

Stock rom not working

Dear XDA Developers community,
my father recently gave me his old HTC HD2. It had its factory default stuff. I wanted to download some apps and play around with it, so I downloaded some apps from the marketplace. As soon as I downloaded a free Sudoku game, and ran it, the phone stopped responding. I tried to do a soft reset, but the phone did not respond either (it was stuck at the menu).
Now, I may have done an error: I removed the battery, instead of performing a Hard Reset. When I turned it on, it started rebooting in a loop, being stuck always at the HTC white welcome screen.
I decided for a Hard Reset. Well, it always gets stuck at the bootloader screen (the screen with the 4 colors).
So, I researched a bit, and found out, you can return to its stock ROM, eve with a stuck bootloader.
Well, I downloaded many old ROMS (the Rom before the problems was a 1.66 one), and ran the RUU through USB. But it always gave me a Incorrect vendor ID error (I think it was 194), so the update would always stop at 1%.
I even tried a 1.43 ROM.
I tried many WWE version Roms, but they don't seem to work. My father bought the phone on Amazon US, with no special contract or phone lock, so I guess it has to be a WWE, so I don't know why the RUU says it's incorrect.
I have seen other threads that have some similarities, but my exact same problem has not been addressed.
I would be very happy if you could help me, since I do not want to spend any money on repairs which I could probably perform with help of the community
I would be most glad to give more information if needed.
Many thanks in advance.
Edit:
The issue was resolved by installing HSPL4 on it, and then using a WWE 1.66 ROM on it! Silly me for not trying that earlier!
glad you sorted it, , to explain why it wouldnt work, you were not using the correct rom for that phone.
Your first clue would be the 'invalid vendor id'. An 02 phone (for example) will only take o2 roms, a tmo phone tmo roms, a voda phone, voda roms. Only unbranded phones take pure wwe roms, so for example
ruu leo htc wwe 1.66.405.2
see it says HTC in the filename? its for unbranded (not sold by a network) hd2s only.
I guess you have a branded one. (even if its been unlocked, the rom lock always remains, which is why we have hspl)
Incidentally, you only had trouble because you initially flashed from sd card, and step 1 in teh sd card flash is hspl gets removed, the phone restarts to continue flashing but because hspl is now gone, it fails. Had you flashed from usb teh first time, it would have worked.
samsamuel said:
glad you sorted it, , to explain why it wouldnt work, you were not using the correct rom for that phone.
Your first clue would be the 'invalid vendor id'. An 02 phone (for example) will only take o2 roms, a tmo phone tmo roms, a voda phone, voda roms. Only unbranded phones take pure wwe roms, so for example
ruu leo htc wwe 1.66.405.2
see it says HTC in the filename? its for unbranded (not sold by a network) hd2s only.
I guess you have a branded one. (even if its been unlocked, the rom lock always remains, which is why we have hspl)
Incidentally, you only had trouble because you initially flashed from sd card, and step 1 in teh sd card flash is hspl gets removed, the phone restarts to continue flashing but because hspl is now gone, it fails. Had you flashed from usb teh first time, it would have worked.
Click to expand...
Click to collapse
Thanks for the answer Samuel. I got the phone to work again, and I even loaded NAND Android from the DFTeam.
Although the ROM runs just perfect and I love it, now my Volume Up key has stopped working.
I could not post on the Development section, so I guess I won't bother anyone, and will just post it in this thread.
It is a minor issue, but it's still is annoying. I found on the forums problems with the key with other models, but not with the HTC Leo.
Maybe someone has heard of this. Again, thanks in advance!

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