Wondering if anyone else can figure out whats going on. I am a Drill Sergeant and work 14+ hours a day and need my phone all the time but I do not get service at work, so I decided to try the prl hack. I can get 3g sometimes but when I try to make calls I get a message saying my phone cant be authenticated. Anyone know a fix? I called sprint and told them I get the error when roaming and they couldnt give me an answer or fix. Is there a app i can use to make calls over 3g that I could use when at work? Thanks
Which prl, 00001?
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Would you be able to use an Airave where you work? Your best bet would be to work something out with Sprint, they will eventually give you the boot if you are roaming all the time.
I have tried 00001 and some others and also roam control. I cant use Airwave where I work. I just dont like the fact I am supposed to get unlimited roaming and cant make calls while my co workers with verizon are streaming youtube and pandora perfectly
Anyone ?
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I had the same thing happen to me, except I was working in an ambulance. Call sprint from a landline and tell them you can't use voice roaming. They'll push an update that you need to download and you'll be up an running again.
And good luck to you. I could never be a drill. Just thinking of those round browns still creeps me out. haha!
That worked thanks. I tried that before and they didn't know what I was talking about LOL. Finally got a tech who knew. Yea being a drill is tiring but fun.
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Related
Ok, so I haven't rooted my phone. It's completely stock. I am not receiving ANY phone calls. First it was just sending them directly to voicemail. I did a PRL update and updated my profile. Now all I get is it ringing 5 times, then goes to voicemail, but it doesn't come through to my phone.
Any ideas?
Just tried making a couple calls. Wouldn't go past "Dialing." The phone went into Roaming, and now it's making calls on Roaming... WTF!?
Lol......not again...
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beyond882001 said:
Lol......not again...
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So this is happened before? Data is working.
Call sprint on from another phone, they'll fix it.
Try calling Sprint from another line and talk to them. For data are you on WiFi?
beyond882001 said:
Try calling Sprint from another line and talk to them. For data are you on WiFi?
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No, data is working from my 3G.
phatmanxxl said:
Call sprint on from another phone, they'll fix it.
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What is it that's wrong?
software bug///
Just read your original post, sorry dude. Could be a error on sprint. Maybe w outtage in your area. If it is stock and worked before, then maybe thier towers error if you are roaming. Call a.d find out
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eXplicit815 said:
What is it that's wrong?
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If your stock then its something on their end, they'll walk you through the steps to restore your service.
phatmanxxl said:
If your stock then its something on their end, they'll walk you through the steps to restore your service.
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I'm on the phone with Tier 2 right now. I'll post results. So far, they have reset the switch from their end, and had me verify that my "Mobile Network" was turned on.
Update...
They're saying that there was a ticket created in the area this morning for an outage issue. They're saying that the domestic voice may be down, which is why I can only make calls when my phone goes into roaming. They're checking into it further.
If anyone is interested, it's over in Orlando, FL 32819
Went to lunch down the road, maybe a quarter-mile, and was able to make a phone call without a problem. It's gotta be a tower. I asked a couple people in my office and it turns out that the BlackBerry devices that everyone uses are also having the same problem in the building. Sprint was on-site yesterday looking into it. I guess they're working out at the tower today or something... Maybe taking long breaks in A/C because it's so ****ing hot outside today.
I've had the same problem with Sprint for the past month in my house. Traveling a few miles down the road (new tower) and no issue.
Sprint sent me an Airave for my house and now calls/data come through.
Before S-off my 3vo would automatically switch over to a Verizon tower while roaming, now after S-off Verizon towers can no longer validate my 3vo and wont roam on that system? Is there a fix for this or is it going to stay like this?
Sent from my 3vo from all 3 dimensions
Call Sprint and tell them your voice roaming isnt working. I had to do it yesterday. Hopefully you dont get an idiot like I did the first time.
Ok thanks I will give that a try.
Sent from my 3vo from all 3 dimensions
painandpleasure said:
Call Sprint and tell them your voice roaming isnt working. I had to do it yesterday. Hopefully you dont get an idiot like I did the first time.
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i have so far gotten 3 idiots
sorry but do you mind telling what for roaming is needed?
you can internet/ 3g without roaming right?
what is it for?
He's saying his roaming is borked, I assume he ran an update of his prl, when he makes a call he probably gets a message from Verizon saying his phone is not registered. Sprint will probably want to do a re activation.
You roam on Verizon when a sprint signal is not available, which is quite common for me.
Also check your settings in the wireless and networks section and see if your set to automatic and not home only, and roaming guards are turned off. S-off does do something to the phone authentication so its up to sprint to fix it on their end.
doesnt roaming cost money?
meh i have everywhere connection to my provider,
99% coverage.
I just rooted a few days ago and can't call on verizon either, calling sprint tonight.
use sprint chat,makes things alot easier and faster
tried chatting 3 times, getting error 1012, and so far no one can tell me to do anything except pull the battery or update the profile
try just making a call while ytou are not roaming, you will most likely get and error 16, and if you hold long enough you wil;l be routed directly to sprint to the security dept. who will fix your problem
I just got off with Sprint chat and said:
I am getting an error 16 and need an HRL refresh
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They refreshed my settings and it worked fine afterwards.
Is there any way I can force the phone to go into roaming so that I can see if I have that same issue?
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plmiller0905 said:
Is there any way I can force the phone to go into roaming so that I can see if I have that same issue?
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There's an app for that, roam control, but its kind of shady, it dosent work when you need it most. Obviously you don't have a working signal and no data, it has to check for a license every time before you can use it. So if you don't have data and need to roam, your sol until the phone itself decides to roam.
Trying to get fixed... Said I had to be off phone, what did they refresh?
Roam Control doesn't seem to work, at least for me.
freeza said:
Roam Control doesn't seem to work, at least for me.
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It works for me, I just need a good solid data signal and hope it passes the license check.
phatmanxxl said:
There's an app for that, roam control, but its kind of shady, it dosent work when you need it most. Obviously you don't have a working signal and no data, it has to check for a license every time before you can use it. So if you don't have data and need to roam, your sol until the phone itself decides to roam.
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It shouldn't check the license every time you run the app...it doesn't for most people. I'm trying to figure out why it does this for a small number of phones, hope to have some type of correction soon. Thanks! -MrGreg
freeza said:
Roam Control doesn't seem to work, at least for me.
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If you give me some details, I'll be happy to help!
Can you tell me how to get around the license check error? That's the biggest gripe I have with the app.
phatmanxxl said:
Can you tell me how to get around the license check error? That's the biggest gripe I have with the app.
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I sent you a PM, don't want to hijack the thread
Lately I have noticed my phone going into roaming mode a lot. Sitting in my house today it went into roam. I live in town and get a good 4G signal when I turn it on. I should not be roaming. Here and there running around town I go into roaming too. If I try to make a call it tells me welcome to Verizon this account can not ne authenticated. it won't let me make a call. Now I know we roam on verizons towers but if i can't make a call when i actually need to because I am roaming I am gonna be pissed. If i try to send a text it gives me an error 64 as well. I have been rooted for about a month or longer and just started having problems.
My thought is it is some sort of security thing sprint has been doing to crack down on rooted devices that are forced to roam. I am not forcing mine into roam and have no intention to. Is there any suggestions I can try to keep from going into roam so much.
I live around Austin tx. Anyone else notice more roaming lately?
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I had the same exact problem and searched for a solution for months. Call sprint, ignore everything they try to do to fix it and request an hlr refresh (or reload, reset, etc....). It's the only solution I found and is very easy provided you get the right rep. I've also heard its easier doing this over sprint chat on their website. Hope this helps!
There is a thread in the general section that has a few prls up. I had to switch mine a few times to get good signal back.
I know there are a few towers down in my area because of the storm. Sprint is taking their sweet time fixing them as well. I called a few times to submit a ticket and they always say they will call me back within 24-72 hours and never do. I always have to call back. Really bad customer service if you ask me! Sprint's network right now is a joke! It can't compare to Verizon or ATT in my area.
oohaylima said:
There is a thread in the general section that has a few prls up. I had to switch mine a few times to get good signal back.
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What area are u in and which one worked best for u
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I live in Fort Leonard Wood. 1115 worked best for me.
I have been having this problem as well. After about 2 weeks of constant phone calls to Sprint, multiple CHLR resets, and even an exhange, the new 1 does the same thing. It will work for a few days, then I'll go into a roaming area, and whamo, the Verizon lady tells me my phone cannot be authenticated! Funny thing is my original 4G, never roams in these areas, and when it does, it roams perfectly well...
On the phone with sprint for hours and even changed the phone number. I just got a replacement Photon because the first was doin the same thin. This is a fresh new out the box Photon just activated. I can't send text messages, cant make phone calls, occasionally receive text messages and some phone calls, but the internet/browser works perfectly fine. Sprint told me they checked the towers and nothin was wrong at all and everythin down to a T is correct with the phone, settings, and setup. Anybody have any clue whats going on?? thanks in advance
Did you activate Google talk? Sounds stupid but i did and then uninstalled it. So instead of text going to your phone they are going to Google. Just log into Google and deactivate talk. Took me awhile to figure that out lol. Hope it helps.
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Na no google talk. Thanks though
Damn sorry. Hope you get it figured out.
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wel so far out of nowere the new phone started working flawlessly. guess some things had to reset but so far so good. appreciate it
LMAO!! I just posted this in the wrong thread :3 Sorry guys.
/deleted
I had issues today as well on both lines. Sprint told me they had issues in my area today. Now everything is back to the normal 1.2 to 1.8 download speed on 3G. Never experienced Sprint slow unlike other people.
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yea I dont know what the deal was. they told me I had to change my number which was last resort because for a fresh brand new phone to not work and do the same as my older phone caught them by surprise. But now everything is working on point but lets see for how long
dante501 said:
I had issues today as well on both lines. Sprint told me they had issues in my area today. Now everything is back to the normal 1.2 to 1.8 download speed on 3G. Never experienced Sprint slow unlike other people.
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WOW... I don't even think my phone could handle speeds that fast. More like 300K over here.
So I went to visit the parents and they live in the mountains in a roaming area. I had roaming service for the first day and it went away the next? I tried updating PRL, putting the different corporate PRLs on and the 00002 prl. That didn't work..updated PRL and then tried updating Profile but the profile wouldn't update.
My phone is showing FULL bars with a triangle but no 3g, H or 1x. So I can't call, text, or use the internet. I tried restoring a nand, tried full wipe with a fresh install, tried flipping airplane.mode on and off, tried everything I could possibly think of. Even bought the roam controller app.
So I finally call Sprint and all they said is to pull the battery..tried that and no luck. They said they can't help me if I'm roaming.
I'm really stumped. Think it could just be the towers? I'm here for a week and need service for important calls.
Smart people use googlevoice. NO ONE HAS MY PERSONAL NUMBER. Therefore, as long as I use google voice.... I can re-direct to whatever number I wish. So if out of area. boom. redirect it to the landline. lol. "Sorry mom and dad. I'm stealing your phone for the week." lol. OR YOU CAN BUY ONE OF THOSE devices if they have a good internet connection. then your 3G will work. But then again. as you said you can't use data. so I'm guessing they have no wifi or internet at all. sucks to be you.
runcool said:
Smart people use googlevoice. NO ONE HAS MY PERSONAL NUMBER. Therefore, as long as I use google voice.... I can re-direct to whatever number I wish. So if out of area. boom. redirect it to the landline. lol. "Sorry mom and dad. I'm stealing your phone for the week." lol. OR YOU CAN BUY ONE OF THOSE devices if they have a good internet connection. then your 3G will work. But then again. as you said you can't use data. so I'm guessing they have no wifi or internet at all. sucks to be you.
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Lol it won't let me use Google voice up here >.<
And what is "ONE OF THOSE DEVICES" lol? They do have wifi though, that's what I've been using.
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yeah. one of those devices. I was sick today. hahaha wrote that with a major runny nose. I need one of your wives to nurse me back to health. lol but the rule is they need to be hot and horny. lol!!!!
http://www.bonanza.com/listings/SAMSUNG-Sprint-Airave-Cell-Phone-Signal-Booster-tower/40000088
These for sure work. sadly. since you're already there.... no point in ordering it. haha. But they could use it. Do your parents have mobiles? guessing they have the better provider with the best 4G in the USA which is verizon.
I got the phone to finally update profile. So the 3g came back and it connects to the internet now. But I still can't make calls it text anyone. but now it keeps saying "Radio Interface Resource Shortage".
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fearwillkeepus said:
I got the phone to finally update profile. So the 3g came back and it connects to the internet now. But I still can't make calls it text anyone. but now it keeps saying "Radio Interface Resource Shortage".
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You sir need to do a hands-free activation.
##786# > reset > reboot.
I had to call Sprint and they updated me on the network.
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i have the same problem will do the same