Related
I have had it for ONE day(got it for xmas) and it got a big scratch on the screen pretender. just because of car keys. my SGS2 was in the same spot with them with NO CASE and has a micro scratch on the "cheep" back.
Comments, Would you be a bit mad too?
It is true the defender case and built in screen protector don't make sense. I ordered one for myself and one for my brother, took one look at it and said this is not going to work, right back in the package it went.
Why do people insist on putting their keys anywhere close to their phone???????!
drolgnir said:
It is true the defender case and built in screen protector don't make sense. I ordered one for myself and one for my brother, took one look at it and said this is not going to work, right back in the package it went.
Click to expand...
Click to collapse
Returned mine too, didn't like it at all.
I will live with it, but will likey never buy a phone case again or any thing otter box.
I guess I'm the minority because I love mine and wouldn't have my razr without it!
Sent from my Xoom using Tapatalk
I don't understand why anyone puts any cases on phones and tablets. Manufacturers go through alot of trouble to design and make cases like the razr with a kevlar back and we go put rubber on it.
It reminds me of when my parents used to put horrible seat covers on everything we sat down on. We got to feel and look at horrible green plastic and when we sold it for nothing later on, that's when we got touch and see the beautiful patterns and fabric we paid for.
Razr's are a thing of beauty to behold, who cares if you scratch it. it's yours right? The screen is gorrilla and unlikely to scratch with fingernails. Just don't do the keys thing and you'll be fine. I've had smartphones since the 90's and never put a case, never had a scratched screen. I've dropped each several times on carpet, tile and such, but never anything i couldn't use it with.
Do people really think they'll get value for tech stuff these days when they sell them? Don't go through so much trouble for the people who end up with your devices when you dump em in the recycled world. Use tech toys today for yourself.
orateam said:
I don't understand why anyone puts any cases on phones and tablets. Manufacturers go through alot of trouble to design and make cases like the razr with a kevlar back and we go put rubber on it.
It reminds me of when my parents used to put horrible seat covers on everything we sat down on. We got to feel and look at horrible green plastic and when we sold it for nothing later on, that's when we got touch and see the beautiful patterns and fabric we paid for.
Razr's are a thing of beauty to behold, who cares if you scratch it. it's yours right? The screen is gorrilla and unlikely to scratch with fingernails. Just don't do the keys thing and you'll be fine. I've had smartphones since the 90's and never put a case, never had a scratched screen. I've dropped each several times on carpet, tile and such, but never anything i couldn't use it with.
Do people really think they'll get value for tech stuff these days when they sell them? Don't go through so much trouble for the people who end up with your devices when you dump em in the recycled world. Use tech toys today for yourself.
Click to expand...
Click to collapse
The main reason for me is to utilize the belt clip. Plus I have a bad habit of dropping my phone often and the otterbox has saved me a lot of deductibles.
Sent from my Xoom using Tapatalk
MeridianSun said:
The main reason for me is to utilize the belt clip. Plus I have a bad habit of dropping my phone often and the otterbox has saved me a lot of deductibles.
Sent from my Xoom using Tapatalk
Click to expand...
Click to collapse
Second that. I would probably be looking on with envy from my thunderbolt if I had had a case on it.
Sent from my DROID RAZR using XDA App
4ktvs said:
I have had it for ONE day(got it for xmas) and it got a big scratch on the screen pretender. just because of car keys. my SGS2 was in the same spot with them with NO CASE and has a micro scratch on the "cheep" back.
Comments, Would you be a bit mad too?
Click to expand...
Click to collapse
thx God i found this post before i bought it..
really save my wallet now
As a contractor I need my phone on me at all times, had it with out the screen protector for a while and even my gorilla glass has scratches! Yikes, what scratched it I don't know.
I originally bought the defender, but wasn't very satisfied, mainly with the bulkiness of the case, and I also didn't really like the way the display looked through the screen protector, maybe i'm crazy...but i kept it for the better part of a week, decided it wasn't for me, so i sold it to a co-worker for the same amount I had in it ($31 @ Amazon) and ordered a commuter instead. much happier with this case.
i work in a auto manufacturing plant that is a hostile environment to a high end smart phone. wouldn't have anything less than a defender. never seen so many otterbox defender cases as i have there. It's definitely the norm.
Droid Razr
stepasyd said:
I originally bought the defender, but wasn't very satisfied, mainly with the bulkiness of the case, and I also didn't really like the way the display looked through the screen protector, maybe i'm crazy...but i kept it for the better part of a week, decided it wasn't for me, so i sold it to a co-worker for the same amount I had in it ($31 @ Amazon) and ordered a commuter instead. much happier with this case.
Click to expand...
Click to collapse
Get the OtterBox commuter case, its perfect ;-)
I dont like the defender ones, way to bulky. I currently use the commuter case. Its slim but still offers protection and you can use what ever screen protector you want if you want.
I agree I had mine less than 6 hours and I had a noticeable scratch. That's why I put screen protecter on the phone plus the cases screen protecter. Just added peice of mind.
Sent from my DROID RAZR using xda premium
Razar case
I have the rzar maxx and I use the zagg screen and i found that Best Buy has a Platinum series for the Bbionic that if you don't use the rubber case the maxx fits in the cllip holster. I like the look of the razar and maxx, so I don't mind the screen protector but like the naked phone look.
Just got the Commuter case, seems fine to me.
Sent from my DROID RAZR using XDA
Got my commuter, it fell earlier from 3 feet off a toolbox onto some carpet on the garage floor, it cracked the case all the way through in a horizontal line going left from the camera hole.
Im disappointed to say the least, Any other really good cased for durability for the droid razr?
does anyone with a razr and a defender have a solution for the weird shimmering effect the screen protector causes on the display? wrote otter and my first contact with them was met with a standard reply, i don't believe they actually read or understood my issue.
Droid Razr
I was wondering if any of you do not use sleeves or cases or skins to protect your Touchpad. If so, can you report on the cosmetic condition or damages? Any excessive scratches on the back, or damage to any of the access slots, speaker, head phone jack, etc.
No protection on mine. My touchpad is kinda my throw around tablet as I'm not as careful with it as I am with my other devices. Had it for about a year no scratches on the screen at all, looks brand new. The back is a different story there are many hairline scratches all over the back and a one inch crack at the micro usb
no protection. i throw mine around.
my only damage is that the plastic right around one of the speakers is broken. at first glance it looks completely fine, but if i move it, it dangles. ill probably fix it eventually with some glue
I dont have mine in a case, but it doesn't get much use outside and I tend to take care of my gadgets, bit of a clean freak.
I worry about dropping it though, having used a 7 inch tab more than this the weight difference is a little off putting time to time
Sent from my cm_tenderloin using xda premium
Had mine since Christmas 2011. I tend to use mine only on the weekends at home. I have the custom case and a touchstone charger. I am extra careful with it and so far I have no speaker cracks or scratches anywhere. Right now I am listening to some old school rock with my Touchpad WebOs only on the Touchstone next to my desktop. Gotta say I really wish that HP would have continued supporting and making these as WebOs and the Touchpad are awesome. If you were to imagine a world without Apple or Android these would be considered awesome. I love mine and even with my Android phone I enjoy each time I power it up.
I've had two and one developed cracks in speakers and headphone jacks on its own.
HP though offered to service it and I just got it back with what seems like a replaced back casing.
I'm probably going to get a case now just incase
toyface said:
I dont have mine in a case, but it doesn't get much use outside and I tend to take care of my gadgets, bit of a clean freak.
I worry about dropping it though, having used a 7 inch tab more than this the weight difference is a little off putting time to time
Sent from my cm_tenderloin using xda premium
Click to expand...
Click to collapse
Definitely doesn't help that the touch pad is one of the heaviest 10 inch tablets either.
Sent from my Galaxy Nexus using xda premium
I really don't like most cases because of the extra bulk they create and even though they are protecting your investment, they hide the aesthetics of the product. I usually go with a decal skin on the back and then throw them into a sleeve when I am on the go.
With the touchpad, until recently, I often used the official case and I like it, but missed the purity of interacting with the tablet directly. Without the case the Touchpad feels pretty balanced and even more fun to use. The only thing I have noticed is that the head phone jack opening feels a little rough and of course I am more conscious of the speakers and take more care not to grab it from the bottom edge.
As for a stand, I love the http://twelvesouth.com/products/compass/. A little pricey but compact and low profile with rubber bumpers in all the right places.
Acase
I have used this model from Acase since I bought my TP. It provides some degree of protection from drops/etc., and is functional for reading/using at a desk, in a chair or in bed --- lots of viewing options. Pretty slim case, given other options out there. Holds up good (I've had it for over 8 months). Overall, I'd buy it again.
Acase(TM) HP TouchPad High Quality Premium Slim Leather Case Folio with built-in Stand for HP TouchPad 9.7-inch WebOS Tablet Wi-Fi 16GB, 32GB (Black)
I just did a search on Amazon and you can find it there.
Good luck.
So, it seems from the replies here that the back is, not surprisingly, more vulnerable to scratches, much like the iPhone 3G was. But it is great to know that some of you, like me have thrown away the case (or never used one) and the world didn't end. Just a few scuffs . . .
I read somewhere that Steve Jobs thought that all the covers and cases for the original iPad disguised the original intention and design of the iPad too much. Whether you like Steve Jobs or not, he kind of had a point. So much thought goes into the design of these incredible pieces of technology and yet we tend to hide them with a big case.
blackhand1001 said:
Definitely doesn't help that the touch pad is one of the heaviest 10 inch tablets either.
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
Tell me about it, I don't tend to like light devices as I feel there clumsy but, this is on the other end of the spectrum though, its just that bit heavier than simply 'sturdy'
With regards to scratches the same appiles to my Nexus S, it'll get scratched for sure, how much it gets scratched is up to you ha ha
Sent from my cm_tenderloin using xda premium
case
Mine had a couple of serious drops onto a hard floor just after I got it, but no ill effects. Now has the HP "world's-ugliest-case-ever" on it.
I got a cheapo silicone case and mine has held up well, even with two young kids. Matte screen protector is crap though.
Sent from my Galaxy Nexus using xda premium
I have a screen protector on the front and carbon fiber skin on the back and that's it. No scratches or cracks.
Sent from my Touchpad using xda premium
I've had two touchpads to date, the first I received with no working sound; took it to a shop the next day and they agreed to replace, thankfully they had some remaining stock. The first did have a small crack from the speaker (If I recall correctly it was the left, if that makes any difference) to the front, it was their upon opening.
The replacement I received had no visible defect, but has since developed a crack on the speaker (very similar placement, but on the other side) along with a crack from the headphone jack to the front. I am incredibly careful with my devices, and this is the first of anything I've ever cracked let alone scratched. It's been in the official case since day one. I do wonder whether the touchstone could be to blame? I have noticed on occasion, in both WebOS and CM9, that it can heat up to an intolerable-to-hold level, to the extent that the device beings to smell (suspect that's the plastic casing?). As it's within the official case, this took me by surprise-- possibly the expanding and contracting of parts has caused the cracks? I wonder if that's a common trend amongst those with cracks and those without?
I'm still happy with the device, the cracks don't bother me as much as they should (primarily because I managed to get one in the firesale) and this is coming from someone whom is particularly anal regarding damages to devices.
I think I am eventually going to get a skin for my TouchPad and then get one of these for when Im not using it:
http://shopping.hp.com/en_US/home-o...aoid=20715&ci_src=14110944&ci_sku=FB493AA#AC3
After my most recent warranty replacement started to have cracking speakers in the official case, I super glued the affected areas and threw a skinomi 'carbon fiber' vinyl skin on t and for the last 2 months, I've enjoyed my TP more than ever. I use a $3 Verizon tablet sleeve and wish I had done this from the start rather than using the official case or a tpu case I was using. Also, screen protectors definitely aren't necessary. I have yet to drop the TP without the case on but this skin provides excellent grip and scratch protection as well as keeping the back clean-looking.
Sent from my cm_tenderloin using Tapatalk 2
getting custom case
I got my hands on the tp late .. been using one since last 2 months .. i enjoy both the webos and android on it ... started using it without any case/cover and the back got scratched pretty quickly (in about 2-3 weeks) ...as for the screen it is a finger print magnet like ipad2 but i just wipe it with cloth when necessary ... did not get any cracks on it as yet but a lot of scratches on back ...i finally ordered the official hp custom fit case and i find it good value for money ...
Same story, glass looks great, back looks like someone took a belt-sander to it. Alright, maybe just an orbital sander.
jhaz said:
Same story, glass looks great, back looks like someone took a belt-sander to it. Alright, maybe just an orbital sander.
Click to expand...
Click to collapse
Even though this is a how-to on restoring an old iPhone 3G back, it would probably work for the touchpad as well.
http://www.instructables.com/id/Restoring-an-Iphone-Front-and-Back/
Or take it one step further and spray paint it!
It's an amazing case. I like it, except the belt clip has failed after 1 month of use.
Here's a photo of the point of failure. I took the phone out which is usually just clipped on just bit past the side of my hip near the back. And it came out with ease, and upon inspection the clip cracked.
i.imgur.com/Y7siU.jpg
i.imgur.com/kMB4m.jpg
Apparently I can't post the photos in the thread as I am a long time lurker, with 0 posts.
I've emailed Otterbox via their form on their website, and I'll let you know of my experience with them.
mm2kay said:
I've emailed Otterbox via their form on their website, and I'll let you know of my experience with them.
Click to expand...
Click to collapse
You should have no problems getting a replacement.
They'll send you whole new case.
Sent from my HTC Evo LTE
Update:
I just got a response immediately ~10mins of sending the email. Requesting proof of ownership. Basically a photo of the case on sheet of paper with my name, and today's date. I complied and emailed the photo back to them.
^
That's great the otter box has great support like that! I will be purchasing a defender once I get my evo. Thanks for info!
Anyone in contruction use this case? Im a painter and am around a TOn of dust and such all day. Ive been using a plastic baggie for years to put my phone. Getting a little old LOL. Just wondering if there are alot of access point for dust to get inside? [email protected]
I are in commercial construction and i get a little dust around the the kickstand and speaker opening and cam lens but easy enough to wipe that off. My case keeps the rest looking brand new
Sent From My Sweet Ass EVO LTE
reverepats said:
Anyone in contruction use this case? Im a painter and am around a TOn of dust and such all day. Ive been using a plastic baggie for years to put my phone. Getting a little old LOL. Just wondering if there are alot of access point for dust to get inside? [email protected]
Click to expand...
Click to collapse
I'm a stone mason, I cut stone on a regular basis....I take my 16 part Defender case off about every other day and clean the dust off of it. So I would say that it doesn't do great, but it doesn't suck in this department either.
I also use my holster because I'm just not a fan of putting this giant case/phone in my pocket, but the problem with that is that if you turn it screen out, well obviously that's just bad....if you turn it screen in, your camera is wide open - I usually end up using a q-tip or a shirt on the end of pen or something to clean the dust off of it.
I'm actually looking for some type of rubber plug of some sort to go over the camera on this defender case - no luck yet.
Overall though, I've dropped this phone in the defender a bunch of times on the worksite - nothing bad yet.
reverepats said:
Anyone in contruction use this case? Im a painter and am around a TOn of dust and such all day. Ive been using a plastic baggie for years to put my phone. Getting a little old LOL. Just wondering if there are alot of access point for dust to get inside? [email protected]
Click to expand...
Click to collapse
I'm a mechanic and I work on a lot of dirty cars, and on the weekends when I switch to my tpu case there is very little dirt inside the case. The only place I worry about is the speaker, but no case is gonna cover that.
Sent from my EVO using xda premium
durandetto said:
I'm a mechanic and I work on a lot of dirty cars, and on the weekends when I switch to my tpu case there is very little dirt inside the case. The only place I worry about is the speaker, but no case is gonna cover that.
Sent from my EVO using xda premium
Click to expand...
Click to collapse
Check out this case, has dust filters over rear speaker and ear piece.
http://www.tridentcase.com/shop-products/kraken-ams-case-htc-evo-4g-lte.aspx
one problem i have with this case is the lil rubber flap that goes over the charge port.. it keep wearing down from opening it and closing it.. after a few months it just falls off.. they already sent me a new outter layer and it just happen again!!! kinda sux... i kno they will send another one put it just a pain in the a$$.. i mite just deal with it being off.. i work around dust sometimes but i put my phone in my backpack anyways..
I gave up on my Otterbox cause of that flap. I finally went with a screen protector and TPU case and I'll probably never go bad to a thick case again. Going thin bought a new found joy in my phone. Also that screen protector on the defender was horrible. I totally forgot how beautiful my screen looks without that horrible screen protector.
Sent from my EVO using xda premium
shook187 said:
I gave up on my Otterbox cause of that flap. I finally went with a screen protector and TPU case and I'll probably never go bad to a thick case again. Going thin bought a new found joy in my phone. Also that screen protector on the defender was horrible. I totally forgot how beautiful my screen looks without that horrible screen protector.
Sent from my EVO using xda premium
Click to expand...
Click to collapse
ima have to check up that tpu case.. i here alot of good things about that case.. does it come with a belt clip??
I used to use a TPU case and the invisishield HD screen protector. Was a great combo up until I noticed the bottom left corner of aluminum was bent. I was able to straighten it out and just recently ordered the OtterBox Defender and despite the extra bulk I am still happy with it.
I just contacted otterbox for another case replacement today. I have ran thru 3 cases and 2 clips now since June. The little dust flap for the charger port snapped off just from normal use charging once a day at nighttime. Still love the case and am definitely getting my $ worth.
Sent from my EVO using xda premium
i dont get it ive had mine as long as everyone else. my charge port cover is fine. no tears. i charge all day in my truck and at night home.
kaos420 said:
i dont get it ive had mine as long as everyone else. my charge port cover is fine. no tears. i charge all day in my truck and at night home.
Click to expand...
Click to collapse
Idk. This problem has happened twice for me.
Sent from my EVO using xda premium
Thanks everyone for the replys. Case should come in today. Knowing me, ill prolly still use the plastic baggy (like I do now with my Commuter casr) so ill report back on how it goes the next couple of days. Thanks again guys
Jon
Sent from my EVO using Tapatalk 2
My charging port is about to to too....
I wanted to get another different branded tough case - but I hate that most others use that fake kickstand and cover the actual one.
JONBOY345 said:
Check out this case, has dust filters over rear speaker and ear piece.
http://www.tridentcase.com/shop-products/kraken-ams-case-htc-evo-4g-lte.aspx
Click to expand...
Click to collapse
Looks pretty sweet, but the wife would kill me if I bought another one. I already have three.
Sent from my EVO using xda premium
Just found this and I reckon it might just fit. Anyone try it? I may be the guinea pig if not.
http://www.shopandroid.com/belkin-easefit-plus-armband/4A150A11838.htm
Almost forgot!
Might work. Good find.
Won't work, I clicked through and saw messaging that it doesn't work with EVO LTE.
I didnt see any comments like that. I ordered it anyway, the dimensions of both phones are close. Well see.
Sent from my GT-P7510 using Tapatalk 2
They look awesome but be aware that if you're trying to also use them to listen to music, you'll have to do your own adjustments to the case. The headphone jack is slightly in a different spot between the two phones. Then again, that case might just work, it doesn't show a top view so it's hard to say if it has just a small circle cutout for headphone jack or if it has the whole top exposed.
This case supports phones up to 4.7" screen size and will definitely work with our phones headphone jack. Check out the top cutout
Racer Of All said:
They look awesome but be aware that if you're trying to also use them to listen to music, you'll have to do your own adjustments to the case. The headphone jack is slightly in a different spot between the two phones. Then again, that case might just work, it doesn't show a top view so it's hard to say if it has just a small circle cutout for headphone jack or if it has the whole top exposed.
This case supports phones up to 4.7" screen size and will definitely work with our phones headphone jack. Check out the top cutout
Click to expand...
Click to collapse
This is what I'll be ordering when school starts and I start going back to the gym! Seems to be the best armband I've found (haven't tried it, just looking around).
Sent from my EVO using xda premium
I had an armband like that for my og evo and i didnt like it. It was hard to interact with the screen and didnt protect from moisture well. Dont remember the manufacturer but I had a belkin for an ipod nano years ago and trust in there product as a result. Worst case scenario I can return it.
Sent from my GT-P7510 using Tapatalk 2
Should be arriving today. I'll post my findings after.
Sent from my EVO
Its fits perfect. Kinda late so I'll so a full review and post since pics when i get time
Sent from my EVO
This video was JUST posted on Youtube... They sell it at HTCpedia.com
http://www.youtube.com/watch?v=idHh0XO5Jrs
Any updates? How's the fit and does it keep sweat out? Can it be used with a case?
My dogs ate my headphones so waiting to pick up a new set to give a a detailed review. I have an Androidafied tpu case from cruzerlite and doesn't fit with it on. I probably could force it in without too much hasle but i prefer not to.
Sent from my EVO
Okay finally decided on a pair of headphones so as soon as they arrive from Amazon I will post pics and a review.
Sent from my EVO
I've used this arkon armband with the One X and it works pretty good. Fits it perfectly naked.
http://www.arkon.com/sports_armband/smart-phone-xxl-arm-band.html
Anyone know of any armbands that would work with a heavy duty case on the phone, such as the Defender?
Been following this thread. Has anyone that fits with the Otterbox Commuter? Thanks
Sorry for the long delay. So here it is. First impressions on the band are good. I had a belkin strap for an iPod nano years ago so I trusted the brand. The material is stretchy and form fitting. No worries of the Evo sliding out. Headphone jack is unobstructed. Plastic face is sturdy but pliable so it can bend and flex without suffering those white creases and marks plastic can get. I've gone running with this several times and found that its comfortable and not cumbersome. The plastic face doesn't hinder use of the touch screen although there is some play so you have to press a little firmer to touch the screen. The one thing that does take getting used to is the use of the volume keys. There aren't any cut outs or what have you for the volume keys and the face around the touch screen adds some material to get through so you have to "find" them but once you get comfortable with there position its not that big of a deal. When I was finished running I took a look inside the pocket. It did feel moist from sweat but not damp. The phone back remained dry with no visible traces of water but your milage may vary. I use this with my phone naked but I took pictures to show that my androidified cruzerlite case fits without too much hassle however I haven't tried using it with the case so no word on how it changes functionality. All around I'm extremely happy with it especially since its for the Galaxy S3. Theres a key holder, looks good. So there you have it.
Sent from my EVO
I just received my replacement case from Otterbox today. May I say "WOW", much improved over the launch case. The new case seems to have shaved the slightest bit of plastic from the sides to make it a kind of struggle to clip together. I don't know about you guys (or the ladies), but I like a case that holds my phone firmly. That's not all though, I noticed that the foam pieces they adhere to the back plate are a little thicker than the original as well. Now for the shell, this thing is wicked hard to get off the plastic now (may cause the power and headphone port flaps to break a little quicker). It feels a little more "plasticy", but it is a huge improvement over the former almost elastic rubber. Just figured I'd let you guys know, Otterbox is finally getting things right.
Sent from my EVO using xda app-developers app
jthein1989 said:
I just received my replacement case from Otterbox today. May I say "WOW", much improved over the launch case. The new case seems to have shaved the slightest bit of plastic from the sides to make it a kind of struggle to clip together. I don't know about you guys (or the ladies), but I like a case that holds my phone firmly. That's not all though, I noticed that the foam pieces they adhere to the back plate are a little thicker than the original as well. Now for the shell, this thing is wicked hard to get off the plastic now (may cause the power and headphone port flaps to break a little quicker). It feels a little more "plasticy", but it is a huge improvement over the former almost elastic rubber. Just figured I'd let you guys know, Otterbox is finally getting things right.
Sent from my EVO using xda app-developers app
Click to expand...
Click to collapse
Is it possible to post up close pics? I'm about to call them for the 20th time and get another silicon shell. Its all stretched out and the flap to the charging port is soon to come off. I have had problems with what I already said as well as the little clip lip breaking off what snaps the phone in. What was your complaint to get a replacement? Did you get a full replacement?
Sent from my EVO using xda premium
I will try to get some pics tomorrow. I've had a pretty busy week. The plastic case broke right at some of the clips, and that didn't bother me until I tried to put it in my holster and the holster snapped, because it didn't fit right with the broken clips (I honestly never thought that would happen). Anyway, when I broke the holster, I inadvertently pushed my phone to the ground and broke the screen (landed just right on the top right corner). They ended up sending me a full replacement, and apologized profusely about my phone. I was honestly going to get a different case, but when I received my replacement, I was more than happy with the improvements in quality.
Sent from my EVO using xda app-developers app
jthein1989 said:
I will try to get some pics tomorrow. I've had a pretty busy week. The plastic case broke right at some of the clips, and that didn't bother me until I tried to put it in my holster and the holster snapped, because it didn't fit right with the broken clips (I honestly never thought that would happen). Anyway, when I broke the holster, I inadvertently pushed my phone to the ground and broke the screen (landed just right on the top right corner). They ended up sending me a full replacement, and apologized profusely about my phone. I was honestly going to get a different case, but when I received my replacement, I was more than happy with the improvements in quality.
Sent from my EVO using xda app-developers app
Click to expand...
Click to collapse
Cool. I called them yesterday and they are also sending me a complete replacement. I told them I heard they have a new design and said its quite possible they are always upgrading due to complaints. I won't get the case until 2 weeks so if you could get pics that'd be awesome thanks man I understand your busy as am I with this crazy Christmas mess.
Sent from my EVO using xda premium
i highly doubt they changed anything around. my original plastic part of the case broke one of its clips and they sent me a new complete case and it seemed like the old case, just newer. Id imagine its just a new case to you, and can be worn in just like the old one
Sonin66 said:
i highly doubt they changed anything around. my original plastic part of the case broke one of its clips and they sent me a new complete case and it seemed like the old case, just newer. Id imagine its just a new case to you, and can be worn in just like the old one
Click to expand...
Click to collapse
I see the grinch has showed his face on Christmas!
Sent from my EVO using xda premium
xbmoyx said:
I see the grinch has showed his face on Christmas!
Sent from my EVO using xda premium
Click to expand...
Click to collapse
In the same boat fellas - on my second replacement case after the originals charger port broke off. Judging by the look of the port now, the same thing is going to happen AGAIN.
The replacements we recieved haven't been revised - the rubber intially felt diffferent but over time as it wears and oils from the hands or other substances are transferred it took on the same feel as my older case.
To be sure I followed up with the Otter rep that handled my replacement. This is the response I recieved back from Otterbox:
"Hi Marcus,
Your welcome! At this time the silicone has not changed from the originally one that you had. We are however constantly looking at ways to improve on all of our products and the silicone issue has been brought to our attention from loving customers like you. Hopefully in the future we will have this problem fixed up.
Have an Otterific week,
Brittney
Customer Service Representative
P: (855) 688-7269
F: (970) 493-1755
www.otterbox.com"
Technics0891 said:
In the same boat fellas - on my second replacement case after the originals charger port broke off. Judging by the look of the port now, the same thing is going to happen AGAIN.
The replacements we recieved haven't been revised - the rubber intially felt diffferent but over time as it wears and oils from the hands or other substances are transferred it took on the same feel as my older case.
To be sure I followed up with the Otter rep that handled my replacement. This is the response I recieved back from Otterbox:
"Hi Marcus,
Your welcome! At this time the silicone has not changed from the originally one that you had. We are however constantly looking at ways to improve on all of our products and the silicone issue has been brought to our attention from loving customers like you. Hopefully in the future we will have this problem fixed up.
Have an Otterific week,
Brittney
Customer Service Representative
P: (855) 688-7269
F: (970) 493-1755
www.otterbox.com"
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Oh well at least they have a warranty & good customer service. I have probably had pushing 10 claims by now with no problem. Imagine if there was no warranty
Sent from my EVO using xda premium
Technics0891 said:
In the same boat fellas - on my second replacement case after the originals charger port broke off. Judging by the look of the port now, the same thing is going to happen AGAIN.
The replacements we recieved haven't been revised - the rubber intially felt diffferent but over time as it wears and oils from the hands or other substances are transferred it took on the same feel as my older case.
To be sure I followed up with the Otter rep that handled my replacement. This is the response I recieved back from Otterbox:
"Hi Marcus,
Your welcome! At this time the silicone has not changed from the originally one that you had. We are however constantly looking at ways to improve on all of our products and the silicone issue has been brought to our attention from loving customers like you. Hopefully in the future we will have this problem fixed up.
Have an Otterific week,
Brittney
Customer Service Representative
P: (855) 688-7269
F: (970) 493-1755
www.otterbox.com"
Click to expand...
Click to collapse
The real question is did you have an otterific week? On a serious note any suggestions on getting the case replaced mine isn't broken but has a lot of dirt stuck to it.
Sent from my EVO using xda app-developers app
jthein1989 said:
I just received my replacement case from Otterbox today. May I say "WOW", much improved over the launch case. The new case seems to have shaved the slightest bit of plastic from the sides to make it a kind of struggle to clip together. I don't know about you guys (or the ladies), but I like a case that holds my phone firmly. That's not all though, I noticed that the foam pieces they adhere to the back plate are a little thicker than the original as well. Now for the shell, this thing is wicked hard to get off the plastic now (may cause the power and headphone port flaps to break a little quicker). It feels a little more "plasticy", but it is a huge improvement over the former almost elastic rubber. Just figured I'd let you guys know, Otterbox is finally getting things right.
Sent from my EVO using xda app-developers app
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I just got my replacement in the mail and its 100% exactly the same except the silicone isn't all stretched out because its new. Gotta love that new smell
Sent from my EVO using xda premium
Yeah just received my third replacement since launch. One thing I will say is they stand behind their warranty. After the first complaint they sent me 2 silicone replacements, then after both of those suffered from the same problem as the original, they just sent me a whole new case. Hard shell and all. It sucks that they don't work like they are supposed to, but as long as they keep replacing them free of charge I guess I can't complain too much.
klbjr said:
Yeah just received my third replacement since launch. One thing I will say is they stand behind their warranty. After the first complaint they sent me 2 silicone replacements, then after both of those suffered from the same problem as the original, they just sent me a whole new case. Hard shell and all. It sucks that they don't work like they are supposed to, but as long as they keep replacing them free of charge I guess I can't complain too much.
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I just filled out the warranty for my third replacement as well. The usb flap last a few weeks before it starts to tear and by about two months the rubber is very loose.
Otterbox is GREAT about their warranty!! I've had multiple replacements on multiple devices! They never question you or give you any problems. I bought a used black Commuter on ebay just because I knew I could get a new one directly from Otterbox in exchange for the used one! Saved me some money in exchange for a little wait time. Got a new case for less than half price, actually MUCH less than half of the retail price!!
Sent from my White Evo LTE running MeanBean, using XDA Premium
i'm about to get my 3rd silicone slip cover..... like all of you they begin to warp near the upper right hand corner of the phone. After this happened the first time, I was extremely careful whenever I grabbed the phone from my pocket, or whenever I pressed the volume rocker in an effort to extend the life of the slip cover... and it did last 2 months longer than the original slip cover did.... but still it eventually warped. I realize the 3rd slip cover is going to be no different.... but why not get one more slip cover before my warranty expires?
honestly, I dont care that the charging port flap breaks, frankly it's annoying having that flap so I like it when it finally breaks off.
I'm really tempted to just ditch the otterbox case and take my chances with the bare phone (this phone is one of the better looking phones out there).... but then every couple of weeks I'll drop the phone and remember that's why I bought an otterbox case.
Trident case Kraken. That is my next one after I run out of slip covers. I love popping out the plastic and using Zagg hd shields though.
Sent from my Evo fulla VeNum!