It's an amazing case. I like it, except the belt clip has failed after 1 month of use.
Here's a photo of the point of failure. I took the phone out which is usually just clipped on just bit past the side of my hip near the back. And it came out with ease, and upon inspection the clip cracked.
i.imgur.com/Y7siU.jpg
i.imgur.com/kMB4m.jpg
Apparently I can't post the photos in the thread as I am a long time lurker, with 0 posts.
I've emailed Otterbox via their form on their website, and I'll let you know of my experience with them.
mm2kay said:
I've emailed Otterbox via their form on their website, and I'll let you know of my experience with them.
Click to expand...
Click to collapse
You should have no problems getting a replacement.
They'll send you whole new case.
Sent from my HTC Evo LTE
Update:
I just got a response immediately ~10mins of sending the email. Requesting proof of ownership. Basically a photo of the case on sheet of paper with my name, and today's date. I complied and emailed the photo back to them.
^
That's great the otter box has great support like that! I will be purchasing a defender once I get my evo. Thanks for info!
Anyone in contruction use this case? Im a painter and am around a TOn of dust and such all day. Ive been using a plastic baggie for years to put my phone. Getting a little old LOL. Just wondering if there are alot of access point for dust to get inside? [email protected]
I are in commercial construction and i get a little dust around the the kickstand and speaker opening and cam lens but easy enough to wipe that off. My case keeps the rest looking brand new
Sent From My Sweet Ass EVO LTE
reverepats said:
Anyone in contruction use this case? Im a painter and am around a TOn of dust and such all day. Ive been using a plastic baggie for years to put my phone. Getting a little old LOL. Just wondering if there are alot of access point for dust to get inside? [email protected]
Click to expand...
Click to collapse
I'm a stone mason, I cut stone on a regular basis....I take my 16 part Defender case off about every other day and clean the dust off of it. So I would say that it doesn't do great, but it doesn't suck in this department either.
I also use my holster because I'm just not a fan of putting this giant case/phone in my pocket, but the problem with that is that if you turn it screen out, well obviously that's just bad....if you turn it screen in, your camera is wide open - I usually end up using a q-tip or a shirt on the end of pen or something to clean the dust off of it.
I'm actually looking for some type of rubber plug of some sort to go over the camera on this defender case - no luck yet.
Overall though, I've dropped this phone in the defender a bunch of times on the worksite - nothing bad yet.
reverepats said:
Anyone in contruction use this case? Im a painter and am around a TOn of dust and such all day. Ive been using a plastic baggie for years to put my phone. Getting a little old LOL. Just wondering if there are alot of access point for dust to get inside? [email protected]
Click to expand...
Click to collapse
I'm a mechanic and I work on a lot of dirty cars, and on the weekends when I switch to my tpu case there is very little dirt inside the case. The only place I worry about is the speaker, but no case is gonna cover that.
Sent from my EVO using xda premium
durandetto said:
I'm a mechanic and I work on a lot of dirty cars, and on the weekends when I switch to my tpu case there is very little dirt inside the case. The only place I worry about is the speaker, but no case is gonna cover that.
Sent from my EVO using xda premium
Click to expand...
Click to collapse
Check out this case, has dust filters over rear speaker and ear piece.
http://www.tridentcase.com/shop-products/kraken-ams-case-htc-evo-4g-lte.aspx
one problem i have with this case is the lil rubber flap that goes over the charge port.. it keep wearing down from opening it and closing it.. after a few months it just falls off.. they already sent me a new outter layer and it just happen again!!! kinda sux... i kno they will send another one put it just a pain in the a$$.. i mite just deal with it being off.. i work around dust sometimes but i put my phone in my backpack anyways..
I gave up on my Otterbox cause of that flap. I finally went with a screen protector and TPU case and I'll probably never go bad to a thick case again. Going thin bought a new found joy in my phone. Also that screen protector on the defender was horrible. I totally forgot how beautiful my screen looks without that horrible screen protector.
Sent from my EVO using xda premium
shook187 said:
I gave up on my Otterbox cause of that flap. I finally went with a screen protector and TPU case and I'll probably never go bad to a thick case again. Going thin bought a new found joy in my phone. Also that screen protector on the defender was horrible. I totally forgot how beautiful my screen looks without that horrible screen protector.
Sent from my EVO using xda premium
Click to expand...
Click to collapse
ima have to check up that tpu case.. i here alot of good things about that case.. does it come with a belt clip??
I used to use a TPU case and the invisishield HD screen protector. Was a great combo up until I noticed the bottom left corner of aluminum was bent. I was able to straighten it out and just recently ordered the OtterBox Defender and despite the extra bulk I am still happy with it.
I just contacted otterbox for another case replacement today. I have ran thru 3 cases and 2 clips now since June. The little dust flap for the charger port snapped off just from normal use charging once a day at nighttime. Still love the case and am definitely getting my $ worth.
Sent from my EVO using xda premium
i dont get it ive had mine as long as everyone else. my charge port cover is fine. no tears. i charge all day in my truck and at night home.
kaos420 said:
i dont get it ive had mine as long as everyone else. my charge port cover is fine. no tears. i charge all day in my truck and at night home.
Click to expand...
Click to collapse
Idk. This problem has happened twice for me.
Sent from my EVO using xda premium
Thanks everyone for the replys. Case should come in today. Knowing me, ill prolly still use the plastic baggy (like I do now with my Commuter casr) so ill report back on how it goes the next couple of days. Thanks again guys
Jon
Sent from my EVO using Tapatalk 2
My charging port is about to to too....
I wanted to get another different branded tough case - but I hate that most others use that fake kickstand and cover the actual one.
JONBOY345 said:
Check out this case, has dust filters over rear speaker and ear piece.
http://www.tridentcase.com/shop-products/kraken-ams-case-htc-evo-4g-lte.aspx
Click to expand...
Click to collapse
Looks pretty sweet, but the wife would kill me if I bought another one. I already have three.
Sent from my EVO using xda premium
Related
I've been a (very) proud 3VO owner since July 2nd. I can be rough on my gadgets / phones, but i've been treating this one well. I have started to notice some of the black paint wearing off around the top of the metal bezel (specifically between the light sensor and the headphone plug). It is mainly on the sharp edge / corner, but is also showing in a few other places. I'm assuming it is from the phone being in my pocket rubbing on coins. Keys are always on a carabiner, knife is in other pocket, and don't carry a lighter.
My question is this: Has anyone actually sanded that piece down and polished it? I know it is not going to be a high grade metal, but I'd imagine if the phone was tore down that piece could be precisely sanded and buffed. Even if it was a little rough, a brushed metal look would be pretty slick looking around the phone. That bezel does have some printing on it around the camera button for "2D 3D Camera Mode", but who cares. We know what it does.
I'm afraid after a few months of use this thing will look like it's been through hell and back.
Get a case.
Sent from my PG86100 using XDA App
e_town said:
I've been a (very) proud 3VO owner since July 2nd. I can be rough on my gadgets / phones, but i've been treating this one well. I have started to notice some of the black paint wearing off around the top of the metal bezel (specifically between the light sensor and the headphone plug). It is mainly on the sharp edge / corner, but is also showing in a few other places. I'm assuming it is from the phone being in my pocket rubbing on coins. Keys are always on a carabiner, knife is in other pocket, and don't carry a lighter.
My question is this: Has anyone actually sanded that piece down and polished it? I know it is not going to be a high grade metal, but I'd imagine if the phone was tore down that piece could be precisely sanded and buffed. Even if it was a little rough, a brushed metal look would be pretty slick looking around the phone. That bezel does have some printing on it around the camera button for "2D 3D Camera Mode", but who cares. We know what it does.
I'm afraid after a few months of use this thing will look like it's been through hell and back.
Click to expand...
Click to collapse
A high gloss polish would look too iphoney (2g/3g variants.)
And a brushed metal style would look too similar to LG line of current phones. In my opinion.
But.. To me. I like how roughed up metal looks. So, some worn paint, maybe some rust spots would look kinda bad ass to me. Lol.
Sent from my PG86100 using Tapatalk
novanosis85 said:
Get a case.
Sent from my PG86100 using XDA App
Click to expand...
Click to collapse
Thank you for adding value to this thread.
I just noticed 2 spots on my phone where the paint is wearing away on the bezel, it pisses me off!
Sent from my E3D using Tapatalk
I've dropped my phone about 3 times now and I never dropped my galaxy s I had for a year. But there are silver metal scratches
Sent from my PG86100 using XDA App
Xencer said:
I've dropped my phone about 3 times now and I never dropped my galaxy s I had for a year. But there are silver metal scratches
Sent from my PG86100 using XDA App
Click to expand...
Click to collapse
Well thats the thing I have NEVER dropped my E3D and it has been in a Otterbox Defender since the day I bought it. I pulled it out to clean it and make sure there was no dust in there and I noticed the paint chips.
I am not kidding, use a sharpie marker, looks damn good.
il Duce said:
I am not kidding, use a sharpie marker, looks damn good.
Click to expand...
Click to collapse
I did but it doesn't stay... :|
I just bought mine this past weekend but if this is a wide spread problem it'll suck. I wonder if a fine grain would remove the black paint without roughing up the medal. If I were to do this will it void the terms of the sprint protection plan? Heck I wonder if they will fix this problem under the TEP program.
hchavarria said:
I just bought mine this past weekend but if this is a wide spread problem it'll suck. I wonder if a fine grain would remove the black paint without roughing up the medal. If I were to do this will it void the terms of the sprint protection plan? Heck I wonder if they will fix this problem under the TEP program.
Click to expand...
Click to collapse
Answer: No, it's not a problem, it's normal wear and tear.
OP, you could definitely try your idea. But in addition to that, I put any coins I have in my other pocket. Nothing goes in the same pocket as my 3D except maybe a piece of paper on occasion.
il Duce said:
I am not kidding, use a sharpie marker, looks damn good.
Click to expand...
Click to collapse
I've dropped my phone where the metal bezel has a scratch and now is bare. Using a sharpie marker works but the marker wears off after a while. I used a sharpie marker and then used a tpu case. The problem solved.....for now.
Jeremiah239 said:
I just noticed 2 spots on my phone where the paint is wearing away on the bezel, it pisses me off!
Sent from my E3D using Tapatalk
Click to expand...
Click to collapse
If you have OCD, You're within your 30 days to make a fresh exchange.
And then buy a case on the follow-up.
Noiro said:
If you have OCD, You're within your 30 days to make a fresh exchange.
And then buy a case on the follow-up.
Click to expand...
Click to collapse
I do have OCD and I have had a Otterbox Defender on my phone since the day I bought it! So I think its gonna keep happening no matter what I do!
I'm still in my 30 days and I also have dust under the screen so I might get a replacement anyway.
This aluminum frame that is on the front and sides of this phone is a really bad move by HTC... ive been xtra careful especially for my thirty day period... and rite ontop of front speaker there is a little white spec, it isnt a dent or scratch but a white small mark.. I see more problems to come with this aluminum front... And im not the one who likes wearing rubbers for protection i like my phone naked and just wear a phone holder on belt.. this is just another problem for the evo3d.... this along with the signal.,heat issues maybe because of radio, stupid sensative cheap power button.. all making me go back to my e4g... never had any of those issues i just mentoned.
I've got a small dot exposing the metal on mine. Its not that noticeable but just in case I now have a case on it.
Well as luck would have it I noticed something white on one of the corners of the phone do I rubbed it with my thumb and some of the black paint came off, same thing happened with the bottom corner. This phone is just 5 days old! I haven't had many of the problems manifest as discussed in other threads so I wouldn't want to return it but I am certainly contemplating it.
R2D2 631 said:
This aluminum frame that is on the front and sides of this phone is a really bad move by HTC... ive been xtra careful especially for my thirty day period... and rite ontop of front speaker there is a little white spec, it isnt a dent or scratch but a white small mark.. I see more problems to come with this aluminum front... And im not the one who likes wearing rubbers for protection i like my phone naked and just wear a phone holder on belt.. this is just another problem for the evo3d.... this along with the signal.,heat issues maybe because of radio, stupid sensative cheap power button.. all making me go back to my e4g... never had any of those issues i just mentoned.
Click to expand...
Click to collapse
Yep it doesn't matter how careful you its gonna happen! Even with a case it happened to me then I took my case off for 3 days and another one showed up and I treat my phone like gold I am actually way over protective with it. I'm thinking of taking it back and getting the NS4G! I have dust under my screen now the paint is chipping and my rear speaker sounds like ****, I'm just scared the problems I have now are only gonna get worse.
Wow another problem. I too have paint chipping on the left side on the lower part by the screen. I rubbed it thinking it was dust and now it's silver. It also looks like the plating is slightly bent. And I also have a small white dot right under the sense on the metal part. Looked at my Shift and 4G and I see nothing like this and I used the hell out of those. As opposed this one, which is already a replacement for other issues.
Its 3 days old ffs. I've barely used it. Exchanging it is useless, its the build quality. It's going to happen to all EVO 3Ds sooner or later, even with a case and super care. Within a few months it will look like crap.
Oh well, I'm definitely returning this, but I'll do it after I have some fun with it. I hope the SGS2 has superior build quality, I think I can live without Sense from now on.
My wife has never dropped hers. But its bad. I dropped my phone once on some rocks. Small silver scratch on the face.
Sent from my PG86100 using XDA Premium App
I'm looking into taking my 3d back and getting an photon. But when I was looking at it it seemed like the sides around the screen was a plastic that would scratch really easily. Kinda like on the nexus s. I was just wondering if it does scratch really easily or if it just looks like it would. Thanks.
Sidmclovin said:
I'm looking into taking my 3d back and getting an photon. But when I was looking at it it seemed like the sides around the screen was a plastic that would scratch really easily. Kinda like on the nexus s. I was just wondering if it does scratch really easily or if it just looks like it would. Thanks.
Click to expand...
Click to collapse
Just pulled mine out of its pocket, and it's the same gorilla glass material as the screen itself. No scratches.
alright thanks. How are you liking it so far? I'm on my 3rd 3d EVO now and for a "flagship" device I should not be on my 3rd one. The first one the 3d switch wouldn't work the second one had 9 dead pixels all in the same area and a tone of dust under the screen. And now this ones speaker is going out.
Sent from my PG86100 using XDA App
Get a case to protect the phone. That is what I did. I feel a bit more safer with the case on than without it despite it making the phone a bit thicker.
I probably will. I'll check out the defender case or something.
Sent from my PG86100 using XDA App
Sidmclovin said:
alright thanks. How are you liking it so far? I'm on my 3rd 3d EVO now and for a "flagship" device I should not be on my 3rd one. The first one the 3d switch wouldn't work the second one had 9 dead pixels all in the same area and a tone of dust under the screen. And now this ones speaker is going out.
Sent from my PG86100 using XDA App
Click to expand...
Click to collapse
Wow, ouch!
I picked up mine a week ago tonight, and it's been great. First thing I did was flash the MR3 leaked maintenance release, then I rooted it, then installed my standard suite of customizations.
All in all, I've been happy with the P4G vs my Evo 4G. The Pentile screen bothers some, but as I've been posting elsewhere, if you play with the brightness setting, it is negligible. A few colors come across oddly, but given the power efficiency trade-off that comes from Pentile's implementation, that is acceptable to me.
Data speeds have been great. Games & apps have been butter smooth thanks to the gig of RAM and dual core CPU. I had some issues with the battery but that was due some bad settings on my part with two monitoring apps & k9 Mail polling instead of pushing, but I finally diagnosed & resolved those yesterday.
Sidmclovin said:
I'm looking into taking my 3d back and getting an photon. But when I was looking at it it seemed like the sides around the screen was a plastic that would scratch really easily. Kinda like on the nexus s. I was just wondering if it does scratch really easily or if it just looks like it would. Thanks.
Click to expand...
Click to collapse
My 1st Photon developed a dent! I'll try my best to explain this.....on the right side above AND center of the volume rocker where screen meets the side of case....yes....right there.
Another way to say it....the volume rocker has grooves but in the center of the rocker, there are no grooves. Ok...from the no groove area....travel up to the side of the phone where the glass meets.
Now, I hadn't dropped my phone so I'm more than 100% positive I didn't cause the dent so I returned it for another.
Normally I inspect the hell out of my phones before leaving the store- not sure why I didn't that time.
I'm thinking it was packaged that way because the phone showed absolutely no signs of having been dropped down the steps.
On day 1, I bought the Motorola/Sprint hard cover/holster along with the HD dock and Car dock. Now putting on the holster back cover will scratch one of the sides of the Photon since I take it on and off every time I place the Photon in the Car dock.
Although technically one can/is suppose to leave the holster back cover on and snap it into the car dock, I've haven't been able to initialize car dock mod since it doesn't make good contact with the dock pins. So I have to take off the holster back cover and place the photon into the car dock with that adapter strip that comes with the car dock. So I've noticed a tiny scratch on the photon side.
TS
Lol...itll get scratched regardless one day...just be safe
Sent from my MB855 using XDA App
Sidmclovin said:
I'm looking into taking my 3d back and getting an photon. But when I was looking at it it seemed like the sides around the screen was a plastic that would scratch really easily. Kinda like on the nexus s. I was just wondering if it does scratch really easily or if it just looks like it would. Thanks.
Click to expand...
Click to collapse
Hey Sid...give the Otterbox Commuter a try, am lovin mine!
OtterBox Commuter Review
Bandage said:
Hey Sid...give the Otterbox Commuter a try, am lovin mine!
OtterBox Commuter Review
Click to expand...
Click to collapse
Will it fit in the car dock while in commuter case?
ScandaLeX said:
Will it fit in the car dock while in commuter case?
Click to expand...
Click to collapse
Nope. Won't fit.
I have had it for ONE day(got it for xmas) and it got a big scratch on the screen pretender. just because of car keys. my SGS2 was in the same spot with them with NO CASE and has a micro scratch on the "cheep" back.
Comments, Would you be a bit mad too?
It is true the defender case and built in screen protector don't make sense. I ordered one for myself and one for my brother, took one look at it and said this is not going to work, right back in the package it went.
Why do people insist on putting their keys anywhere close to their phone???????!
drolgnir said:
It is true the defender case and built in screen protector don't make sense. I ordered one for myself and one for my brother, took one look at it and said this is not going to work, right back in the package it went.
Click to expand...
Click to collapse
Returned mine too, didn't like it at all.
I will live with it, but will likey never buy a phone case again or any thing otter box.
I guess I'm the minority because I love mine and wouldn't have my razr without it!
Sent from my Xoom using Tapatalk
I don't understand why anyone puts any cases on phones and tablets. Manufacturers go through alot of trouble to design and make cases like the razr with a kevlar back and we go put rubber on it.
It reminds me of when my parents used to put horrible seat covers on everything we sat down on. We got to feel and look at horrible green plastic and when we sold it for nothing later on, that's when we got touch and see the beautiful patterns and fabric we paid for.
Razr's are a thing of beauty to behold, who cares if you scratch it. it's yours right? The screen is gorrilla and unlikely to scratch with fingernails. Just don't do the keys thing and you'll be fine. I've had smartphones since the 90's and never put a case, never had a scratched screen. I've dropped each several times on carpet, tile and such, but never anything i couldn't use it with.
Do people really think they'll get value for tech stuff these days when they sell them? Don't go through so much trouble for the people who end up with your devices when you dump em in the recycled world. Use tech toys today for yourself.
orateam said:
I don't understand why anyone puts any cases on phones and tablets. Manufacturers go through alot of trouble to design and make cases like the razr with a kevlar back and we go put rubber on it.
It reminds me of when my parents used to put horrible seat covers on everything we sat down on. We got to feel and look at horrible green plastic and when we sold it for nothing later on, that's when we got touch and see the beautiful patterns and fabric we paid for.
Razr's are a thing of beauty to behold, who cares if you scratch it. it's yours right? The screen is gorrilla and unlikely to scratch with fingernails. Just don't do the keys thing and you'll be fine. I've had smartphones since the 90's and never put a case, never had a scratched screen. I've dropped each several times on carpet, tile and such, but never anything i couldn't use it with.
Do people really think they'll get value for tech stuff these days when they sell them? Don't go through so much trouble for the people who end up with your devices when you dump em in the recycled world. Use tech toys today for yourself.
Click to expand...
Click to collapse
The main reason for me is to utilize the belt clip. Plus I have a bad habit of dropping my phone often and the otterbox has saved me a lot of deductibles.
Sent from my Xoom using Tapatalk
MeridianSun said:
The main reason for me is to utilize the belt clip. Plus I have a bad habit of dropping my phone often and the otterbox has saved me a lot of deductibles.
Sent from my Xoom using Tapatalk
Click to expand...
Click to collapse
Second that. I would probably be looking on with envy from my thunderbolt if I had had a case on it.
Sent from my DROID RAZR using XDA App
4ktvs said:
I have had it for ONE day(got it for xmas) and it got a big scratch on the screen pretender. just because of car keys. my SGS2 was in the same spot with them with NO CASE and has a micro scratch on the "cheep" back.
Comments, Would you be a bit mad too?
Click to expand...
Click to collapse
thx God i found this post before i bought it..
really save my wallet now
As a contractor I need my phone on me at all times, had it with out the screen protector for a while and even my gorilla glass has scratches! Yikes, what scratched it I don't know.
I originally bought the defender, but wasn't very satisfied, mainly with the bulkiness of the case, and I also didn't really like the way the display looked through the screen protector, maybe i'm crazy...but i kept it for the better part of a week, decided it wasn't for me, so i sold it to a co-worker for the same amount I had in it ($31 @ Amazon) and ordered a commuter instead. much happier with this case.
i work in a auto manufacturing plant that is a hostile environment to a high end smart phone. wouldn't have anything less than a defender. never seen so many otterbox defender cases as i have there. It's definitely the norm.
Droid Razr
stepasyd said:
I originally bought the defender, but wasn't very satisfied, mainly with the bulkiness of the case, and I also didn't really like the way the display looked through the screen protector, maybe i'm crazy...but i kept it for the better part of a week, decided it wasn't for me, so i sold it to a co-worker for the same amount I had in it ($31 @ Amazon) and ordered a commuter instead. much happier with this case.
Click to expand...
Click to collapse
Get the OtterBox commuter case, its perfect ;-)
I dont like the defender ones, way to bulky. I currently use the commuter case. Its slim but still offers protection and you can use what ever screen protector you want if you want.
I agree I had mine less than 6 hours and I had a noticeable scratch. That's why I put screen protecter on the phone plus the cases screen protecter. Just added peice of mind.
Sent from my DROID RAZR using xda premium
Razar case
I have the rzar maxx and I use the zagg screen and i found that Best Buy has a Platinum series for the Bbionic that if you don't use the rubber case the maxx fits in the cllip holster. I like the look of the razar and maxx, so I don't mind the screen protector but like the naked phone look.
Just got the Commuter case, seems fine to me.
Sent from my DROID RAZR using XDA
Got my commuter, it fell earlier from 3 feet off a toolbox onto some carpet on the garage floor, it cracked the case all the way through in a horizontal line going left from the camera hole.
Im disappointed to say the least, Any other really good cased for durability for the droid razr?
does anyone with a razr and a defender have a solution for the weird shimmering effect the screen protector causes on the display? wrote otter and my first contact with them was met with a standard reply, i don't believe they actually read or understood my issue.
Droid Razr
I was just curious.
I've dropped mine a small handful of times. thing is pretty resilient though. only cosmetic issues are some scratches around the camera lens.
How bout you guys?
*Note: Pictures are encouraged to show off any damage on the phone.*
Just once. My myTouch 4G Slide.
http://raduque.com/images/android_screenshots/20111203_132333.jpg
Ouch XD That sucks
raduque said:
Just once. My myTouch 4G Slide.
http://raduque.com/images/android_screenshots/20111203_132333.jpg
Click to expand...
Click to collapse
Looks like my girlfriends atrix she dropped over the weekend, no good at all
I have dropped mine two times just today.. Good thing it is made of metal, it has a little scratch on the back and I have managed to dent the ring around the camera lens somehow.
Sent from my Desire HD using xda premium
just once with a hard case on it. case popped off and the phone was intact.
+1 for phone cases
Twice. My TPU case has held up well as you cant tell that Ive dropped my phone (no scrapes, scratches or chips). Best $2.99 I ever spent.
Red5 said:
Twice. My TPU case has held up well as you cant tell that Ive dropped my phone (no scrapes, scratches or chips). Best $2.99 I ever spent.
Click to expand...
Click to collapse
I bought one also for 2.99, the thing is one of the best cases I have purchased and for that price was a steal!
I use a knock off of an otter box that has a kick stand, works great for when my little girl decides to throw it when Mickey mouse goes off. So I drop mine atlease 2 - 3 times a day
Sent from my SAMSUNG-SGH-I777 using XDA App
Dropped mines once without the case no scratches.
Sent from my SAMSUNG-SGH-I777 using XDA App
Just once. It only left a light dent along the bottom of the phone, so no big deal.
I've dropped mine 3 times with no case, no damage.
Dropped mine once with a case on
Sent from my SAMSUNG-SGH-I777 using xda premium
Am I the only one who hasn't dropped their phone lol. I almost did once does that count.
Never dropped mine, but then again I've only had this phone for a few weeks
Sent from the depths of College Station
I think its safe to say I drop mine 2-3x a week lol
At least once a day. I have a tpu case now but an Otterbox commuter is on the way.
Sent from Tapatalk using my Samsung GT-I9100
Dropped mine 4 times. First time w/o a case and got a couple small scratches on the case. After that I quickly got a case and no damage since...more drops to come I am sure. Phone is pretty 'tough'...
The only time I dropped a phone was around 2 summers ago, it was an HTC Aria, screen got shattered, it had no cover and went face down on tarmac. It was the first time and the last one. I never use a cover on my phones, I do have them for when ever my daughter wants to use it. but the majority of the time is just naked.
Got mine on release day. I always roll "naked" with my phones. I hardly ever drop my phones. But this one is so damn light I keep forgetting it's in my lap when I jump out the car so I got some bezel dings. No biggie to me
Sent from AT&T SGS2
I just received my replacement case from Otterbox today. May I say "WOW", much improved over the launch case. The new case seems to have shaved the slightest bit of plastic from the sides to make it a kind of struggle to clip together. I don't know about you guys (or the ladies), but I like a case that holds my phone firmly. That's not all though, I noticed that the foam pieces they adhere to the back plate are a little thicker than the original as well. Now for the shell, this thing is wicked hard to get off the plastic now (may cause the power and headphone port flaps to break a little quicker). It feels a little more "plasticy", but it is a huge improvement over the former almost elastic rubber. Just figured I'd let you guys know, Otterbox is finally getting things right.
Sent from my EVO using xda app-developers app
jthein1989 said:
I just received my replacement case from Otterbox today. May I say "WOW", much improved over the launch case. The new case seems to have shaved the slightest bit of plastic from the sides to make it a kind of struggle to clip together. I don't know about you guys (or the ladies), but I like a case that holds my phone firmly. That's not all though, I noticed that the foam pieces they adhere to the back plate are a little thicker than the original as well. Now for the shell, this thing is wicked hard to get off the plastic now (may cause the power and headphone port flaps to break a little quicker). It feels a little more "plasticy", but it is a huge improvement over the former almost elastic rubber. Just figured I'd let you guys know, Otterbox is finally getting things right.
Sent from my EVO using xda app-developers app
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Is it possible to post up close pics? I'm about to call them for the 20th time and get another silicon shell. Its all stretched out and the flap to the charging port is soon to come off. I have had problems with what I already said as well as the little clip lip breaking off what snaps the phone in. What was your complaint to get a replacement? Did you get a full replacement?
Sent from my EVO using xda premium
I will try to get some pics tomorrow. I've had a pretty busy week. The plastic case broke right at some of the clips, and that didn't bother me until I tried to put it in my holster and the holster snapped, because it didn't fit right with the broken clips (I honestly never thought that would happen). Anyway, when I broke the holster, I inadvertently pushed my phone to the ground and broke the screen (landed just right on the top right corner). They ended up sending me a full replacement, and apologized profusely about my phone. I was honestly going to get a different case, but when I received my replacement, I was more than happy with the improvements in quality.
Sent from my EVO using xda app-developers app
jthein1989 said:
I will try to get some pics tomorrow. I've had a pretty busy week. The plastic case broke right at some of the clips, and that didn't bother me until I tried to put it in my holster and the holster snapped, because it didn't fit right with the broken clips (I honestly never thought that would happen). Anyway, when I broke the holster, I inadvertently pushed my phone to the ground and broke the screen (landed just right on the top right corner). They ended up sending me a full replacement, and apologized profusely about my phone. I was honestly going to get a different case, but when I received my replacement, I was more than happy with the improvements in quality.
Sent from my EVO using xda app-developers app
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Cool. I called them yesterday and they are also sending me a complete replacement. I told them I heard they have a new design and said its quite possible they are always upgrading due to complaints. I won't get the case until 2 weeks so if you could get pics that'd be awesome thanks man I understand your busy as am I with this crazy Christmas mess.
Sent from my EVO using xda premium
i highly doubt they changed anything around. my original plastic part of the case broke one of its clips and they sent me a new complete case and it seemed like the old case, just newer. Id imagine its just a new case to you, and can be worn in just like the old one
Sonin66 said:
i highly doubt they changed anything around. my original plastic part of the case broke one of its clips and they sent me a new complete case and it seemed like the old case, just newer. Id imagine its just a new case to you, and can be worn in just like the old one
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I see the grinch has showed his face on Christmas!
Sent from my EVO using xda premium
xbmoyx said:
I see the grinch has showed his face on Christmas!
Sent from my EVO using xda premium
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In the same boat fellas - on my second replacement case after the originals charger port broke off. Judging by the look of the port now, the same thing is going to happen AGAIN.
The replacements we recieved haven't been revised - the rubber intially felt diffferent but over time as it wears and oils from the hands or other substances are transferred it took on the same feel as my older case.
To be sure I followed up with the Otter rep that handled my replacement. This is the response I recieved back from Otterbox:
"Hi Marcus,
Your welcome! At this time the silicone has not changed from the originally one that you had. We are however constantly looking at ways to improve on all of our products and the silicone issue has been brought to our attention from loving customers like you. Hopefully in the future we will have this problem fixed up.
Have an Otterific week,
Brittney
Customer Service Representative
P: (855) 688-7269
F: (970) 493-1755
www.otterbox.com"
Technics0891 said:
In the same boat fellas - on my second replacement case after the originals charger port broke off. Judging by the look of the port now, the same thing is going to happen AGAIN.
The replacements we recieved haven't been revised - the rubber intially felt diffferent but over time as it wears and oils from the hands or other substances are transferred it took on the same feel as my older case.
To be sure I followed up with the Otter rep that handled my replacement. This is the response I recieved back from Otterbox:
"Hi Marcus,
Your welcome! At this time the silicone has not changed from the originally one that you had. We are however constantly looking at ways to improve on all of our products and the silicone issue has been brought to our attention from loving customers like you. Hopefully in the future we will have this problem fixed up.
Have an Otterific week,
Brittney
Customer Service Representative
P: (855) 688-7269
F: (970) 493-1755
www.otterbox.com"
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Click to collapse
Oh well at least they have a warranty & good customer service. I have probably had pushing 10 claims by now with no problem. Imagine if there was no warranty
Sent from my EVO using xda premium
Technics0891 said:
In the same boat fellas - on my second replacement case after the originals charger port broke off. Judging by the look of the port now, the same thing is going to happen AGAIN.
The replacements we recieved haven't been revised - the rubber intially felt diffferent but over time as it wears and oils from the hands or other substances are transferred it took on the same feel as my older case.
To be sure I followed up with the Otter rep that handled my replacement. This is the response I recieved back from Otterbox:
"Hi Marcus,
Your welcome! At this time the silicone has not changed from the originally one that you had. We are however constantly looking at ways to improve on all of our products and the silicone issue has been brought to our attention from loving customers like you. Hopefully in the future we will have this problem fixed up.
Have an Otterific week,
Brittney
Customer Service Representative
P: (855) 688-7269
F: (970) 493-1755
www.otterbox.com"
Click to expand...
Click to collapse
The real question is did you have an otterific week? On a serious note any suggestions on getting the case replaced mine isn't broken but has a lot of dirt stuck to it.
Sent from my EVO using xda app-developers app
jthein1989 said:
I just received my replacement case from Otterbox today. May I say "WOW", much improved over the launch case. The new case seems to have shaved the slightest bit of plastic from the sides to make it a kind of struggle to clip together. I don't know about you guys (or the ladies), but I like a case that holds my phone firmly. That's not all though, I noticed that the foam pieces they adhere to the back plate are a little thicker than the original as well. Now for the shell, this thing is wicked hard to get off the plastic now (may cause the power and headphone port flaps to break a little quicker). It feels a little more "plasticy", but it is a huge improvement over the former almost elastic rubber. Just figured I'd let you guys know, Otterbox is finally getting things right.
Sent from my EVO using xda app-developers app
Click to expand...
Click to collapse
I just got my replacement in the mail and its 100% exactly the same except the silicone isn't all stretched out because its new. Gotta love that new smell
Sent from my EVO using xda premium
Yeah just received my third replacement since launch. One thing I will say is they stand behind their warranty. After the first complaint they sent me 2 silicone replacements, then after both of those suffered from the same problem as the original, they just sent me a whole new case. Hard shell and all. It sucks that they don't work like they are supposed to, but as long as they keep replacing them free of charge I guess I can't complain too much.
klbjr said:
Yeah just received my third replacement since launch. One thing I will say is they stand behind their warranty. After the first complaint they sent me 2 silicone replacements, then after both of those suffered from the same problem as the original, they just sent me a whole new case. Hard shell and all. It sucks that they don't work like they are supposed to, but as long as they keep replacing them free of charge I guess I can't complain too much.
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I just filled out the warranty for my third replacement as well. The usb flap last a few weeks before it starts to tear and by about two months the rubber is very loose.
Otterbox is GREAT about their warranty!! I've had multiple replacements on multiple devices! They never question you or give you any problems. I bought a used black Commuter on ebay just because I knew I could get a new one directly from Otterbox in exchange for the used one! Saved me some money in exchange for a little wait time. Got a new case for less than half price, actually MUCH less than half of the retail price!!
Sent from my White Evo LTE running MeanBean, using XDA Premium
i'm about to get my 3rd silicone slip cover..... like all of you they begin to warp near the upper right hand corner of the phone. After this happened the first time, I was extremely careful whenever I grabbed the phone from my pocket, or whenever I pressed the volume rocker in an effort to extend the life of the slip cover... and it did last 2 months longer than the original slip cover did.... but still it eventually warped. I realize the 3rd slip cover is going to be no different.... but why not get one more slip cover before my warranty expires?
honestly, I dont care that the charging port flap breaks, frankly it's annoying having that flap so I like it when it finally breaks off.
I'm really tempted to just ditch the otterbox case and take my chances with the bare phone (this phone is one of the better looking phones out there).... but then every couple of weeks I'll drop the phone and remember that's why I bought an otterbox case.
Trident case Kraken. That is my next one after I run out of slip covers. I love popping out the plastic and using Zagg hd shields though.
Sent from my Evo fulla VeNum!