Hi,
I received the phone yesterday, put in the SIM which has data enabled on my old phone.
Voice calls work fine but I get a message saying that there is limited data connectivity. WIFI works fine.
Initially when I went through the set up process MotoBlur could not connect (later realised my WIFI was down) So I turned off Motoblur using Bluroff.
I have set up the phone with my gmail account and downloaded the market app. the version of the market app I have is 2.3.6.
My system details are as follows:
System V4.1.83
Android version 2.2.2
Baseband N_01.77.15p
I thought it might be the APN considering I am using it in AUS and it is an AT&T phone. Confirmed the APN with another phone on the same carrier and still no joy.
I have even inserted the other SIM to ensure it was not mine.
Data connections have all been switched to the on position, I also dowloaded an APN toggle to ensure that the data connection was on.
I have full bars from the carrier with an H+ symbol next to the bars.
There is a small window for me to send the phone back. I am hoping there is a simple explanation though.
Thank you in advance.
Was your last phone an iphone? If it was you need to switch the data plan.
Sent from my MB860 using Tapatalk
Thanks,
I will go back to the carrier to confirm my access.
Related
hi there
my gf bought a htc legend when we were living in australia on vodafone network and all worked fine.we have just come back to the uk and have put a new sim in on 3 network.it will make calls text and conect to wifi but will not allow data traffic it just says connecting on the mobile data tab but never does.the sim card allows data has i have tried it in my phone.
any ideas of what i need to do,is it because its from australia,will it work over in the uk,should it,or do i need to do something to the phone to allow data,
any help would be good.
thanks
is the phone unlocked? can it run another sim other then the vodafone one?
or in youre new location youre still on vodafone network?
most likely the phone doesn`t know how to configure the apn for the data
google your network`s android apn and go to settings wireless networks mobice connection set apn create a new one or change the existing one while the phones mobile connection is turned on
Yep, I can confirm this problem may be fixed by identifying and filling in your APN for your network.
I had the same problem, as well, this fixed it.
Thanks allot for the help guys, done it and it works fine now.
Sent from my X10 using XDA App
Hi guys,
I am on the Fido network.
I purchased the Galaxy S2 I9100 from Bell Mobility.
I unlocked the phone using cellunlocker.net.
Everything worked great once the phone was unlocked (data, voice, text, mms, etc).
Once I updated the APN and selected my network operator I noticed my date stamp on incoming texts was off by a few hours. I corrected this by calling my service provider who reset my SIM.
This is where the more serious problem started, the date stamp on the texts was corrected although I lost my data connection.
Another thing I wanted to mention was when restarting the S2, the data network mode (when holding the power button) automatically goes into "deactivated". I activate it right away although this still has no effect.
Can anyone help? The phone worked for just under 2 weeks with data, voice, etc. Now nothing........
=(
AndroidFS2 said:
Hi guys,
I am on the Fido network.
I purchased the Galaxy S2 I9100 from Bell Mobility.
I unlocked the phone using cellunlocker.net.
Everything worked great once the phone was unlocked (data, voice, text, mms, etc).
Once I updated the APN and selected my network operator I noticed my date stamp on incoming texts was off by a few hours. I corrected this by calling my service provider who reset my SIM.
This is where the more serious problem started, the date stamp on the texts was corrected although I lost my data connection.
Another thing I wanted to mention was when restarting the S2, the data network mode (when holding the power button) automatically goes into "deactivated". I activate it right away although this still has no effect.
Can anyone help? The phone worked for just under 2 weeks with data, voice, etc. Now nothing........
=(
Click to expand...
Click to collapse
Go to mobile network settings - access point name. I'm guessing that there is no APN settings there. Google APN settings for your service provider or ring them and ask them. This should sort out your data connection
Hi,
All APN settings are correct, they were working prior to calling the service provider for a SIM reset. I rechecked them 10 million times to ensure all is well.
Using my wireless for now and even factory reset my phone but nothing.
Try deleting your apns and reconfigure them!
Sent from my GT-I9100 using Tapatalk
Just finished, I deleted my APN and created a new one. Still nothing, even when I reset to default. Also registered it on my network operator. This is very puzzling for me... I appreciate your response as I thought it was a great idea and was sure it would have worked! =(
Maybe try a buddies Fido sim to see if it helps.
Sent from my GT-I9100 using Tapatalk
AndroidFS2 said:
Just finished, I deleted my APN and created a new one. Still nothing, even when I reset to default. Also registered it on my network operator. This is very puzzling for me... I appreciate your response as I thought it was a great idea and was sure it would have worked! =(
Click to expand...
Click to collapse
Tell me what network your on and tell me what modem you are runinng? Take a screen shot of your APN settings. It will take 2 screen shots for the APN settings
I apologize for the delay as I was away for work until today...
The data works now.
I called into my service provider who at first stated they could not help me as my phone was unlocked. This was overcome as I still had the my Nexus S which I bought from my service provider which also had no data. After trouble shooting for 30 min on both phones (resetting, factory wiping, creating new APN's, etc) we were unable to get the data to work.
The tech rep then asked me to attend a Fido store (my provider), which I agreed to (rep asked me to insert my SIM into another Fido phone and try the data connection that way).
Within 10 min of the phone call my data connected just like that. Funny part is I didn't do anything to the S2.
I believe my provider switched off the data when I called in originally regarding my date stamp. Then when I called back they switched it back on knowing it wasn't any of my settings or the phone. This is just my theory.
My advice is never let your provider know you have an unlocked phone, especially Fido.
I appreciate your help and hope this helps anyone going forward.
I am using the Lumia 800 on Talkmobile (UK). I have a problem whereby the ability to use the data connection fails intermittently. There is no signal drop - it still has a data connection - I just cannot use the internet, and stop receiving emails etc... Restarting the phone or turning Flight mode on/off will bring back data. I have noticed that it happens when the data connection moves from H/3G to E/G and then back. I am not sure yet if this is the only time it happens. Sometimes I only notice when I haven't received an email for a while... and then realise that the internet isn't working despite an apparent data signal...
Any thoughts/help greatly appreciated - many thanks!!
I had that problem with firmware 11500. It happened about 1 time every day or every other day for a while. Then I fiddled with cellular options (switching data on/off did not help, needed reboot) and ran network setup again and it went away till I updated to 12070 and it has never happened again on this new firmware so far.
I had this problem and found out that it was because I had manually put my APN settings.
Later when Nokia released their Networp Setup app in the marketplace, I had to delete my APN settings>reboot>then install this app and let it do its work of finding my provider and automatically configuring APN.
I have not had problem from then.
chaihg said:
I had this problem and found out that it was because I had manually put my APN settings.
Later when Nokia released their Networp Setup app in the marketplace, I had to delete my APN settings>reboot>then install this app and let it do its work of finding my provider and automatically configuring APN.
I have not had problem from then.
Click to expand...
Click to collapse
I had that problem WITHOUT an added APN. So I re-added APN among with running Network Setup a second time and then the issue didn't come back for me. I have manual APN added now as well as the Network Setup app and on this new 12070 firmware my data connection has not dropped a single time yet in soon a week.
Actually it's the bands I think
I've had the same exact issue as you, in fact some from the offical Nokia discussion have also asked about this.
If you have a UK phone, and if you're using it else where, like say the US, I think the missing 850 band is causing this. If not, I think it's probably just due to poor signal in your area as well.
I noticed that this Nokia phone unlike all my others, has issues trying to jump from the different frequencies. Like Edge to 3g to HSPDA.
I noticed that if I switched to edge in the settings, I can maintain the data signal much better and much more consistent, sometimes you have to turn data on and off to get it to work though.
I'm using mine in NYC so you can only imagine what kind of service I get with AT&T, but the edge method works.
Also instead of constantly turning your phone on and off (bad for battery life) You can simply just go into settings for network and turn data on and off and this will fix the issue as well.
Hope this helps
chaihg said:
I had this problem and found out that it was because I had manually put my APN settings.
Later when Nokia released their Networp Setup app in the marketplace, I had to delete my APN settings>reboot>then install this app and let it do its work of finding my provider and automatically configuring APN.
I have not had problem from then.
Click to expand...
Click to collapse
I was never able to get internet working through the Network settings app. it had my network there, but the internet didn't work after selecting it. The only way that I have managed to get internet to work is by editing the APN within the Diagnostics app. editing the APN within regular Settings doesn't work for me either...
I didn't have your exact problem, but some of the stock apps (maps, bing search, skydrive) were not working over a 3G connection (worked fine over wi-fi, and other apps worked fine over 3G). I think it has something to do with Nokia Network Setup thinking I'm on AT&T when I'm actually on Straight Talk (an MVNO that uses AT&T's network). What fixed it was removing the proxy entry in my APN settings.
Interesting - I am on Talk Mobile which uses Vodafone's network. I will try deleting the proxy.
My venerable Samsung Galaxy S i9000 (rooted, Android 4.2.2 using CyanogenMod 10.1.2 ROM, on Virgin UK) has always served me very well when roaming abroad, and up to last year I had no problems with data connections. I'm just back from France, and could not get any data connection for the entire 2 weeks I was away (I bought a travel pass of course, and got confirmation of validity). This is totally unprecedented. I spent hours on the phone (calls and texts were OK) to Virgin, who variously said they needed to refresh my account settings at their end, then that there were known European network issues, and then that the problem was with the phone. I was told to turn on international roaming, but I don't have that option. The options at Settings>networks>mobile networks are:
Data enabled - ticked
Data roaming - ticked
National data roaming - ticked
Access point names
Use only 2G networks - unticked
Network operators
I don't have anything called international data roaming, and indeed have never seen this on any Android version I have ever had. I have seen images of other phones where `data roaming' is replaced by `international data roaming', and I'm sure there is no technical difference. Roaming is roaming surely?
I am very suspicious that there is actually nothing wrong with my phone, and that something odd is going on with Virgin. The reason is that last year I was running Android ICS using a different ROM, and mobile data kept turning off. This went on for over a week until Virgin found it was their fault and fixed it. At that time they never mentioned international roaming. I've done the usual searches and not turned up anything useful. There can't be anything wrong with the handset because data access turned straight back on when I got back to the UK. Can anyone shed any light?
Hmm. Calls and texts were working though, just not data? And it wasn't an APN setting? I'm assuming they had you check those. Did it show you were connected to data but there was no data transfer? In Settings > About Phone > Status - what would it say? Disconnected? You've used the phone on that other network before? It's possible that the other carrier's data frequencies aren't supported by the phone.
es0tericcha0s said:
Hmm. Calls and texts were working though, just not data? And it wasn't an APN setting? I'm assuming they had you check those. Did it show you were connected to data but there was no data transfer? In Settings > About Phone > Status - what would it say? Disconnected? You've used the phone on that other network before? It's possible that the other carrier's data frequencies aren't supported by the phone.
Click to expand...
Click to collapse
Yes they got me to check all settings and all were OK, except that according to Virgin there should be this `international data roaming' option which I don't have. The signal strength icon on the home screen showed a little R not a little H as normal. So I don't think there was any data connection. My key question though is whether there is any evidence at all that rooting affects roaming. I've been searching the web for over a week and found nothing about that. Frankly I don't believe it.
Hello XDA,
I have a Galaxy Note 3. It is running:
Android 5.1.1 n9200zCU2AOl2 Phronesis V5;
kernel version 3.4.110-idleKernel-hlte-eur-6.6.5-note5port [email protected] #1
Unlocked
TLDR: I can't access APN or look at a list of networks. This is all I see: http://imgur.com/a/83YGW
I bought the phone from Rogers Canada. Unlocked last year. I recently attempted to port my number from Freedom Mobile to Public Mobile. I received an error when activating my SIM chip on their website, but when I powered up the phone. I was able to make calls, and to use data.
The data was unbearably slow, however, and so I went into mobile networks under settings, and told it to go to LTE. I don't remember what the exact setting set, and I can't reproduce it at the moment. I had LTE speeds on the phone now.
About three hours later, I noticed I had absolutely no ability to send or receive calls. But data was still working. I attempted to see if it was connecting to the wrong network, but when I went to see a list of mobile networks, nothing. Just those settings you see above on the screenshot.
Another hour had passed. Now, no data, no calls.
Public Mobile told me that there was an error in porting, and that they would fix it. They "confirmed" that it was fixed about four hours ago.
Despite being an unlocked phone, every SIM chip I put in fails to provide me with any connection. Now all it says on the lock screen is "searching for service."
I don't see what I could have done to have physically changed the menu settings inside the phone. I tried booting in safe mode. I even backed up my ROM, wiped it, and flashed an earlier backup from last year I saved. Nothing.
I'm really stuck, and would appreciate any advice that anyone can provide. I can also provide anything else you might need. Thanks.