Since taking the OTA I have been having random radio issues. Roaming when I'm not in a roaming area, drops in 3g, error code. 78 data call failure.
Anyone else take the ota and now have radio issues?
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I havent had any if that issues.
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Haha I was roaming the other day and I was in the same room as my airave.
Have had the same issues
I had the same issue yesterday and spent over 40 minutes on the phone with Sprint to have them tell me "they have not heard of those issues" and that someone call me back to set an appointment to take it to a store to have checked out. well the guy called me back and told me it has been a common problem. i ended up just hard resetting the phone and so far all is well. so my advise is to try hard resetting it
Zac95 said:
Since taking the OTA I have been having random radio issues. Roaming when I'm not in a roaming area, drops in 3g, error code. 78 data call failure.
Anyone else take the ota and now have radio issues?
Sent from my Xoom using XDA Premium App
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My phone does this on the regular. Before and after the update. Nothing new, just something we have to deal with until someone figures out how to fix it
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Ive called sprint 4 times, I've factory reseted like 3x, and one sprint rep said there was a tower issue, one said it was the ota, one said I needed to update my prl and profile. Doi. And one told me to use my msl and de proxy (right?) Haha
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Related
After using revolutionary i noticed when roaming I have data but when I make a call it says my number is invalid us there a sux for this
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Are you getting an error 16?
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Just make any call, and let it connect to sprint, they will activate your radio and ask a couple ?'s to verrify info, then you shall be good. This happens to a lot of people even to my wife and I.
I can make calls as long as I'm not in roaming
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Update your prl
Already tried that and going through hands free
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Going to try and upgrade to newest
Radios next
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That ddid not work either
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Just a shot in the dark, but have you checked your roaming settings?
I am having same issue, Verizon intercepts the call and tells me I can not be verified.
cordell12 said:
I am having same issue, Verizon intercepts the call and tells me I can not be verified.
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+1
Happened last night to me while u was in my house. I'm going to call sprint and see what they say.
Sent from 3D LaNd
unCoRrUpTeD said:
+1
Happened last night to me while u was in my house. I'm going to call sprint and see what they say.
Sent from 3D LaNd
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I was at your house? lol
I do go in like 4 diff houses daily, satellite installation tech
I am in a chat with them now, I called and they told me take it to sprint, WTF
I was having this problem to. Calls on Sprint network were fine, but no incoming or outgoing while roaming. I had my wife's phone and it was also roaming, but working fine. I called Sprint and they had me do a battery pull then a profile and prl update. I don't know if they did anything on their side, but it is working again.
same thing happening to me. ill try batt pull and update and when roaming again test it and check back in.
Same thing happened to me, in addition to getting a error code 64 class 2 (Radio Interference Resource Shortage) when I tried to send a text message.
I called Sprint and the rep had me pull my battery while she did some reset. It didn't work. She then transferred me to tech support that remotely reset my phones data. That fixed my problem.
Is anyone else having issues with voice/text in the Atlanta area? Data works fine but texts come in as undeliverable and calls go straight to an error message recording.
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Frontierchick said:
Is anyone else having issues with voice/text in the Atlanta area? Data works fine but texts come in as undeliverable and calls go straight to an error message recording.
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Not sure what the problem could be. I live in Atlanta and my messages and calls are going through
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I don't know what it is. My phone even shows full signal but other than for a few minutes this morning I haven't been able to call or text.
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Have you rooted your phone or flashed a radio? Maybe try updating your PRL or profile? If all else fails I guess you could get on the sprint.com chat and have them reset something on their end. I'm pretty sure its closed right now though
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I rooted my phone the weekend revolutionary was released and was running viper rom. Everything was working fine until I came down to Atlanta.
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Something similar happened to me this week while I was on a business trip to San Diego. I've been rooted for a while, but still running stock ROM. I did not get the error 16 after rooting though.
Fastforward a couple weeks, I'm in San Diego for a couple of days and as soon as I get there, voice/msg'ing don't work but data was fine.
After calling Sprint and getting transferred around a little, the final person pushed something to my phone. I powered down pulled the batt for a minute then everything was good to go.
I'd call Sprint if I were you.
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Sprint supposedly "refreshed" my service but I'm still getting the error 16 message. I'm on day 3 now of not being able to use my phone.
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I'd still keep calling and pushing the issue with them. I guarantee you'll be able to get a credit for the down time you've experienced.
It took 6 different reps to resolve mine over a period of several hours.
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Frontierchick said:
Is anyone else having issues with voice/text in the Atlanta area? Data works fine but texts come in as undeliverable and calls go straight to an error message recording.
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Are you on the new ota?
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Frontierchick said:
Sprint supposedly "refreshed" my service but I'm still getting the error 16 message. I'm on day 3 now of not being able to use my phone.
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When it gives you the error 16 are staying on the line till someone picks up? When i had this problem they were the only ones that could fix the problem. I called support first and they were no help. I decided to let the error 16 call connect and she fixed the problem in like 2 mins.
I'm in the Atlanta area, and have no issues. Actually, since I got the new radio, data speeds have been better. ...but, not having any phone issues with dropped calls or signal.
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Frontierchick said:
Sprint supposedly "refreshed" my service but I'm still getting the error 16 message. I'm on day 3 now of not being able to use my phone.
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Seriously, make a call and when you get the error just stay on the line, I repeat stay on the line and don't hang up.
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So since I've rooted and started flashing roms sms has been going crazy. Around midnight every night I have to reboot my phone because no phone calls will come in and no sms will come in outgoing works fine.
And the. When they do work I get each message about six times or more.
I use the stock sms and popup 7 and am running pkmn ROM any suggestions?
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I had similar issues, and narrowed them down to my Airave. When I turn it off, the problem goes away (but reception gets worse, obviously).
Do you have an Airave in your house by chance?
This happened to me earlier this week. I had to exchange phones. Something must be going on!. Sprint could not fix it. I had to call my voice mail to get all my texts and calls to come in.!
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I also had this issue, but it looks like it's my airave. Right now I can get text, but can't send any out while within range of my airave, unless I send it through Google voice. I think the signal emitted by the airave conflicts with the EVOLTEs antenna.
WUESTSIDER X!
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Glad to see I'm not the only one...its to late for me to exchange though
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I ended up calling Sprint on that. The 2nd level tech said that Airave has been having issues on and off for a while, and they've been updating firmware on it pretty often, but he hasn't seen an improvement yet.
He had reset my Airave from his side (it does more than me hitting reset, according to him), and so far I'm not having this issue any more.
Well its been fine so far today after a couple of resets last night. I don't have an airave so I dont think that's my issue...hmmm
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bmtdan said:
Well its been fine so far today after a couple of resets last night. I don't have an airave so I dont think that's my issue...hmmm
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Maybe it's your network.... Maybe sprint is doing upgrades in your area.... Or they just have some issues in your area.
Here are some other opinions/ options
http://forum.xda-developers.com/showthread.php?t=1710324
My texts are delayed and/or coming in batches. Same with the voicemails. This is a HUGE problem. I am S-off, 1.58 bootloader (I think that's the new one), rooted, and using viruses stock rooted sprint ROM. ANyone else having problems? I'm on sprint in the Denver area.
I have the exact same setup and issue with sms. I don't use voicemail so no idea on that. I think it started when I restored SMS from a backup. Have you done something like that recently?
I'm in the Denver area, running Mean ROM, ICS, having no issues with mms, sms or voicemails.
I would suggest a good wipe of your caches and a profile update.
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Cleared delkavic and partition cache in recovery and the cache in the message app. Updated profile. Here's hoping.
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I get texts from the future. No joke.
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Back to the future, did you see doc
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All texts I receive are time stamped about 2-3 min ahead of my phones time so conversations get a bit hard to follow sometimes. I have tried to do resets, purges, different roms etc. I think it is a network issue with sprint... I don't doubt this because when they did tower upgrades here two weeks ago the auto time was set at PST and I live in Houston... It took a few calls to sprint before they would even acknowledge a problem and fix it.
Nanan00 said:
All texts I receive are time stamped about 2-3 min ahead of my phones time so conversations get a bit hard to follow sometimes. I have tried to do resets, purges, different roms etc. I think it is a network issue with sprint... I don't doubt this because when they did tower upgrades here two weeks ago the auto time was set at PST and I live in Houston... It took a few calls to sprint before they would even acknowledge a problem and fix it.
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They upgraded the network and it's so fast now that the texts travel forward in time. It's Network Vision!
In all seriousness, my phone will make me manually set my time zone occasionally as it can't get it from the network.
Cetus Corr said:
I get texts from the future. No joke.
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Happened to me too. Like it'd say the text was like from 9pm when it was really 3pm and it'd be so annoying because no matter what i send, it'd always be the most recent message.
Fyi, after clearing the caches, texts seem to be working as normal.
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This was happening to me last night and the better part of today. Seems okay now though.
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i had this problem only when roaming
i reflashed the sprint firmware from the vm one. seems to fix things
Clearing the caches and then updating profile works like a charm.
Kidmet said:
Fyi, after clearing the caches, texts seem to be working as normal.
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Problem is back. Anyone else in Denver having this prob?
Check my post above, are you running VM firm ?
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Also check that you're on a proper prl. I know it only affects roaming but I've had a similar issue. Tried different prls, mostly for the 3g roaming, and discovered that I wasn't even getting texts. Went to a different prl and issue resolved. Coincidence? Maybe... But it worked for me.
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johnnyboi1994 said:
Check my post above, are you running VM firm ?
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VM firm?
So after working with Sprint with morning and messing with it all day I am at a lost and have taken to XDA to find the cure.
My LTE stopped working properly over the past, well ever since i got it actually, but ever since LTE went live in Chicago i have not been able to keep a mobile connection. I have been switching back and forth between my og EVO and my LTE. I went back to my LTE and long story short I can make calls and texts and the WiFi works but I have no mobile network. It shows the bars but has no 1x or 3g or 4g icon. I have had Sprint reset the phone and re-active it numerous times and still nothing. Anyone have an idea how to get it back? even by going through ##3828# ?
on a side note, when Sprint re-activated the phone and reset it when i booted the phone back on it did NOT do a hand free activation.
Please Help
EDIT: also it won't do Firmware, PRL, Profile updates....
Call Sprint. Have them update your profile manually. Reboot. Update prl and pri
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Deathsnuggle said:
Call Sprint. Have them update your profile manually. Reboot. Update prl and pri
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I did, my phone will not update PRL or PRI, it just loads and loads. And Sprint never can help me I have called today.
I just got a glimpse of 3G!! So I opened Titanium Backup and i got this "message" (see attached) I clicked "restore the previous ID" and my 3G icon went on for about 10 seconds and then went away again and has not reappeared.
I am also having this problem as of today...just randomly happened....Just keeps "Looking for Service" wifi works, but nothing else does.....hmmmmmm
Mine though has no bars, just an x above the bars....won't call/text/anything....hmmmmm
Mine does this occasionally. Especially while using WiFi. X over signal, looking for service. I started a thread but didn't get a reply. For me, rebooting the phone restores the signal. It hasn't happened for a while so hopefully fixed itself somehow.
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5 Liter Fever said:
Mine does this occasionally. Especially while using WiFi. X over signal, looking for service. I started a thread but didn't get a reply. For me, rebooting the phone restores the signal. It hasn't happened for a while so hopefully fixed itself somehow.
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I have an S2 and i noticed over the past day that it randomly drops service but picks it right back up while driving around town. (Chicago Suburb).
Rebooting does nothing for me though
EDIT: on the phone with Sprint at the moment, we shall see how good they are.
http://forum.xda-developers.com/showthread.php?t=1876622
This was my thread with a similar issue. Changing active profile from 0 to 1 fixed my issue. Perhaps it would fix yours too?
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Cherokee4Life said:
I have an S2 and i noticed over the past day that it randomly drops service but picks it right back up while driving around town. (Chicago Suburb).
Rebooting does nothing for me though
EDIT: on the phone with Sprint at the moment, we shall see how good they are.
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Just got off the phone... all they wanted to do was a profile update. Data Profile reset and then a Factory Reset.
All of which I have tried before. Finally she told me I had to take it into a Sprint service center because their is something physically wrong with the phone because the hands free activation would never activate.
READ!!!!!! ----> She mentioned something under her breath that I don't think she wanted me to hear. She asked if I was in Illinois. When I said yes I am in the Chicago Suburb area she quietly said "oh.. there is an outage in your area" HMMMM Interesting.
Moderators rescale pics often u need q iphone then
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richardb2837 said:
Moderators rescale pics often u need q iphone then
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huh?
Try to do the hard factory reset using ##786# AND enter your MSL as the password that is how I got mine to work... My issue was becaiee my MID AMD MEID were somehow both deleted..after doing this it will reset and force a handsfree activation on boot up.
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EVOuser94 said:
Try to do the hard factory reset using ##786# AND enter your MSL as the password that is how I got mine to work... My issue was becaiee my MID AMD MEID were somehow both deleted..after doing this it will reset and force a handsfree activation on boot up.
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You sir are a genius. First i went into ##3282## and entered my MSL and reset it there and then I went into ##786# and reset my phone. It took a while but finally booted back up and went to the Hands Free Activation. Mind you, I have had 5 different employees for Sprint attempt to get my phone to do the hands free activation and none of them could.
Cherokee4Life said:
You sir are a genius. First i went into ##3282## and entered my MSL and reset it there and then I went into ##786# and reset my phone. It took a while but finally booted back up and went to the Hands Free Activation. Mind you, I have had 5 different employees for Sprint attempt to get my phone to do the hands free activation and none of them could.
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Lol it was all trial and error!!! Took me like 4 hours to figure this out... 1 hour at least on the phone with Sprint, they are idiots!!!! Lol
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gmugrad04 said:
http://forum.xda-developers.com/showthread.php?t=1876622
This was my thread with a similar issue. Changing active profile from 0 to 1 fixed my issue. Perhaps it would fix yours too?
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This was the issue on my end....I probably looked at the data profile 50 times in the last day trying to figure it out....Sprint, no help (they just want to reset everything)....the worse part is once I read this and saw mine was at 0, I almost knocked myself over because I couldn't believe I didn't see it earlier!...Thank You for making me look twice at that and caught my mistake!
zrmxp95 said:
This was the issue on my end....I probably looked at the data profile 50 times in the last day trying to figure it out....Sprint, no help (they just want to reset everything)....the worse part is once I read this and saw mine was at 0, I almost knocked myself over because I couldn't believe I didn't see it earlier!...Thank You for making me look twice at that and caught my mistake!
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Sorry, where did you go to set it to "1"? I'm having the same problem and hoping this fixes it. Thanks!