Lost roaming after s-off - HTC EVO 3D

After using revolutionary i noticed when roaming I have data but when I make a call it says my number is invalid us there a sux for this
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Are you getting an error 16?
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Just make any call, and let it connect to sprint, they will activate your radio and ask a couple ?'s to verrify info, then you shall be good. This happens to a lot of people even to my wife and I.

I can make calls as long as I'm not in roaming
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Update your prl

Already tried that and going through hands free
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Going to try and upgrade to newest
Radios next
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That ddid not work either
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Just a shot in the dark, but have you checked your roaming settings?

I am having same issue, Verizon intercepts the call and tells me I can not be verified.

cordell12 said:
I am having same issue, Verizon intercepts the call and tells me I can not be verified.
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+1
Happened last night to me while u was in my house. I'm going to call sprint and see what they say.
Sent from 3D LaNd

unCoRrUpTeD said:
+1
Happened last night to me while u was in my house. I'm going to call sprint and see what they say.
Sent from 3D LaNd
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I was at your house? lol
I do go in like 4 diff houses daily, satellite installation tech
I am in a chat with them now, I called and they told me take it to sprint, WTF

I was having this problem to. Calls on Sprint network were fine, but no incoming or outgoing while roaming. I had my wife's phone and it was also roaming, but working fine. I called Sprint and they had me do a battery pull then a profile and prl update. I don't know if they did anything on their side, but it is working again.

same thing happening to me. ill try batt pull and update and when roaming again test it and check back in.

Same thing happened to me, in addition to getting a error code 64 class 2 (Radio Interference Resource Shortage) when I tried to send a text message.
I called Sprint and the rep had me pull my battery while she did some reset. It didn't work. She then transferred me to tech support that remotely reset my phones data. That fixed my problem.

Related

Outage in Atlanta area?

Is anyone else having issues with voice/text in the Atlanta area? Data works fine but texts come in as undeliverable and calls go straight to an error message recording.
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Frontierchick said:
Is anyone else having issues with voice/text in the Atlanta area? Data works fine but texts come in as undeliverable and calls go straight to an error message recording.
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Not sure what the problem could be. I live in Atlanta and my messages and calls are going through
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I don't know what it is. My phone even shows full signal but other than for a few minutes this morning I haven't been able to call or text.
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Have you rooted your phone or flashed a radio? Maybe try updating your PRL or profile? If all else fails I guess you could get on the sprint.com chat and have them reset something on their end. I'm pretty sure its closed right now though
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I rooted my phone the weekend revolutionary was released and was running viper rom. Everything was working fine until I came down to Atlanta.
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Something similar happened to me this week while I was on a business trip to San Diego. I've been rooted for a while, but still running stock ROM. I did not get the error 16 after rooting though.
Fastforward a couple weeks, I'm in San Diego for a couple of days and as soon as I get there, voice/msg'ing don't work but data was fine.
After calling Sprint and getting transferred around a little, the final person pushed something to my phone. I powered down pulled the batt for a minute then everything was good to go.
I'd call Sprint if I were you.
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Sprint supposedly "refreshed" my service but I'm still getting the error 16 message. I'm on day 3 now of not being able to use my phone.
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I'd still keep calling and pushing the issue with them. I guarantee you'll be able to get a credit for the down time you've experienced.
It took 6 different reps to resolve mine over a period of several hours.
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Frontierchick said:
Is anyone else having issues with voice/text in the Atlanta area? Data works fine but texts come in as undeliverable and calls go straight to an error message recording.
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Are you on the new ota?
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Frontierchick said:
Sprint supposedly "refreshed" my service but I'm still getting the error 16 message. I'm on day 3 now of not being able to use my phone.
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When it gives you the error 16 are staying on the line till someone picks up? When i had this problem they were the only ones that could fix the problem. I called support first and they were no help. I decided to let the error 16 call connect and she fixed the problem in like 2 mins.
I'm in the Atlanta area, and have no issues. Actually, since I got the new radio, data speeds have been better. ...but, not having any phone issues with dropped calls or signal.
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Frontierchick said:
Sprint supposedly "refreshed" my service but I'm still getting the error 16 message. I'm on day 3 now of not being able to use my phone.
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Seriously, make a call and when you get the error just stay on the line, I repeat stay on the line and don't hang up.
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Latest OTA and Radio issues.

Since taking the OTA I have been having random radio issues. Roaming when I'm not in a roaming area, drops in 3g, error code. 78 data call failure.
Anyone else take the ota and now have radio issues?
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I havent had any if that issues.
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Haha I was roaming the other day and I was in the same room as my airave.
Have had the same issues
I had the same issue yesterday and spent over 40 minutes on the phone with Sprint to have them tell me "they have not heard of those issues" and that someone call me back to set an appointment to take it to a store to have checked out. well the guy called me back and told me it has been a common problem. i ended up just hard resetting the phone and so far all is well. so my advise is to try hard resetting it
Zac95 said:
Since taking the OTA I have been having random radio issues. Roaming when I'm not in a roaming area, drops in 3g, error code. 78 data call failure.
Anyone else take the ota and now have radio issues?
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Click to collapse
My phone does this on the regular. Before and after the update. Nothing new, just something we have to deal with until someone figures out how to fix it
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Ive called sprint 4 times, I've factory reseted like 3x, and one sprint rep said there was a tower issue, one said it was the ota, one said I needed to update my prl and profile. Doi. And one told me to use my msl and de proxy (right?) Haha
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Not able to roam

Anyone know how I can get roaming to work? I'm rooted, s-off with 1.58 hboot. Whenever my phone switches to roaming, I can't make/recieve calls nor texts. However it shows 1x for data. Ive tried prl update, different roms and hard reset and none have solved the problem. Any help would be greatly appreciated
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At least your phone switches to roaming. I have to manual switch it, automatic mode doesn't work. Have you tried switching to Roam only mode? Are you on ICS, I wonder if the ICS update Borked roaming or sprint is trying to pinch pennys by making it difficult.
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propagandax said:
At least your phone switches to roaming. I have to manual switch it, automatic mode doesn't work. Have you tried switching to Roam only mode? Are you on ICS, I wonder if the ICS update Borked roaming or sprint is trying to pinch pennys by making it difficult.
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Id rather have 2 manually switch 2 roam, just as long as it worked when in roaming. I dont have the option in the rom Im using now and yes I have an ics rom. Yeah I think sprint is trying 2 pinch pennys. Even their service is getting to suck. 3G hardly ever works and calls are hit and miss to make/recieve and constant fail txt
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HermanV0929 said:
Id rather have 2 manually switch 2 roam, just as long as it worked when in roaming. I dont have the option in the rom Im using now and yes I have an ics rom. Yeah I think sprint is trying 2 pinch pennys. Even their service is getting to suck. 3G hardly ever works and calls are hit and miss to make/recieve and constant fail txt
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I feel your pain, sprint service is going down hill. I live in a major metro area (St. Louis) and I am now experience no service or little service more and more.
Originally Posted by HermanV0929<br />
Id rather have 2 manually switch 2 roam, just as long as it worked when in roaming. I dont have the option in the rom Im using now and yes I have an ics rom. Yeah I think sprint is trying 2 pinch pennys. Even their service is getting to suck. 3G hardly ever works and calls are hit and miss to make/recieve and constant fail txt<br />
<br />
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<br />
<br />
I feel your pain, sprint service is going down hill. I live in a major metro area (St. Louis) and I am now experience no service or little service more and more.
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Yeah and whats worse, is it seems to keep getting more expensive. Bill goes up, while service goes down hill.
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Well Im still trying to resolve roaming issue so, if anyone has a suggestion or anything, please let me know.
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Sorry, no solution, just to say I have same issue as you. Phone roams fine, but while roaming, data is nonexistent and sometimes calling doesn't work either.
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FanOfSkynyrd said:
Sorry, no solution, just to say I have same issue as you. Phone roams fine, but while roaming, data is nonexistent and sometimes calling doesn't work either.
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Glad to see Im not the only one having the problem. I could live without the data while roaming. Its the calls and txts that matter. If I try making a call, I get a verizon error msg unable to complete the call and to power off and back on and txt fail to send.
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HermanV0929 said:
Glad to see Im not the only one having the problem. I could live without the data while roaming. Its the calls and txts that matter. If I try making a call, I get a verizon error msg unable to complete the call and to power off and back on and txt fail to send.
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Have you tried different prls?
This may be helpful to you:
http://forum.xda-developers.com/showthread.php?p=23233990
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No I haven't tried switching prl's. I'll give that a try, thanks for the info
EDIT: I called sprint and had them do an HRL reload. Heard that resolves roaming and error 16 code so, Ill see how it works soon enough. Usually thursdays Im in a roaming area so Ill update my results then
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HermanV0929 said:
No I haven't tried switching prl's. I'll give that a try, thanks for the info
EDIT: I called sprint and had them do an HRL reload. Heard that resolves roaming and error 16 code so, Ill see how it works soon enough. Usually thursdays Im in a roaming area so Ill update my results then
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Yes please do share your experience
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propagandax said:
Yes please do share your experience
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Will do..so far, no error 16 code but its only been a day. More concerned with being able to roam and not getting the verizon automated message and failed txts
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Well no more error code 16 and I now have working roam
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PRL and texting issues

So I noticed I can't receive some texts and I went to update my PRL and profile but I get error 1012 anyone know a way to fix this? I'm on the latest viper and latest radio and have no issues with data
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scataldo721 said:
So I noticed I can't receive some texts and I went to update my PRL and profile but I get error 1012 anyone know a way to fix this? I'm on the latest viper and latest radio and have no issues with data
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What PRL are you currently on?
Also, keep in mind that your PRL has to do with roaming, so it shouldn't have any bearing on sending text messages (unless you're roaming). Your issue could be with Sprint and their service in your area, and not with the phone itself.
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I'm on 25015 and its odd I can recieve texts from some people but not others I've tried everything I can think of
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scataldo721 said:
I'm on 25015 and its odd I can recieve texts from some people but not others I've tried everything I can think of
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The most current PRL is 25015.....fyi.
Also, the issue may not be on your end-it may lie with whoever is sending you texts.
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scataldo721 said:
So I noticed I can't receive some texts and I went to update my PRL and profile but I get error 1012 anyone know a way to fix this? I'm on the latest viper and latest radio and have no issues with data
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If you get that error you can try updating first over WiFi. I'd also do a reboot first. Once that works you can call sprint and they will refresh your connection on their side.
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scataldo721 said:
I'm on 25015 and its odd I can recieve texts from some people but not others I've tried everything I can think of
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This happened to a friend of mine and he said he had fixed it by putting his phone on cdma only... I think sprint working on the towers was causing the issue... Not sure if this will work but doesn't hurt to try
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bxmoney181 said:
This happened to a friend of mine and he said he had fixed it by putting his phone on cdma only... I think sprint working on the towers was causing the issue... Not sure if this will work but doesn't hurt to try
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Ill try it anyone else have some suggestiond
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bxmoney181 said:
This happened to a friend of mine and he said he had fixed it by putting his phone on cdma only... I think sprint working on the towers was causing the issue... Not sure if this will work but doesn't hurt to try
Sent from one of Sin's creations
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I tried it it didn't really help I can get texts from some people not eveyone though I called sprint they said its probably a network issue
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There are usually many quick fixes for me when that happens, such as toggling airplane mode, rebooting, wiping and flashing my rom. One thing I've noticed is that having more than one sms app tends to make my messages not send, so if you have more than one messaging app I suggest deleting the non stock app and re-trying
Solrax said:
There are usually many quick fixes for me when that happens, such as toggling airplane mode, rebooting, wiping and flashing my rom. One thing I've noticed is that having more than one sms app tends to make my messages not send, so if you have more than one messaging app I suggest deleting the non stock app and re-trying
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I've tried all that heck I've deactivated then reactivated the device and still nothing I'm starting to think its a hardware issue
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scataldo721 said:
I've tried all that heck I've deactivated then reactivated the device and still nothing I'm starting to think its a hardware issue
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I suggest taking it into your nearest sprint store and asking about it then, maybe they'll be able to replace your phone unless your warranty is dead
Solrax said:
I suggest taking it into your nearest sprint store and asking about it then, maybe they'll be able to replace your phone unless your warranty is dead
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I called the issue is its unlocked I mean in theory I could just run an ruu and bring it in see if they'll do anything for me probably not though
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I think I was having the same problems back on my Blackberry, Sprint had to reconfigure my service or something, I can't really remember. But if nothing you do with PRLs/Phone systems then contact them to see if they just need to re-provision your line or something along those lines.
So I ran an ruu today brought and now they're sending me a new one now I'm rocking and EVO
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It seems like everytime I run viper I can't seem to receive txt right and also have the same problem with syperjelly.. any other rom I never have texting problems
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I just started having problems sending and receiving text messages this evening. I can't get anything to go out or come in. My Samsung Galaxy S2 isn't having these problems. Time to do some investigating...

Help before I Call Sprint???

So, I've posted this before with no success. I'm on Viper. I don't receive phonecalls. My calls go straight to VM. No Google Voice. Yet, when I was riding down the highway in another county, my phone rang. All options unchecked under settings. Any last ideas?
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Btw, I've done all the #786 stuff. No results.
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Weird in in CM10.2 and I didn't get any either (it wouldn't even let me place a call even though I had full bars) and when I tried to listen to my voicemail it said it couldn't be fetched
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If anyone was curious, I had this issue resolved by a Sprint salesman. The techs and Sprint techs via phone could not fix the issue. It had something to do with the phone being provisioned with 3g/4g. He said he had never come across such a hard troubleshoot after so many dialer code resets, etc.
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I had this problem on a palm pre, they had to reprovision my phone in order to get it to work.

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