Outage in Atlanta area? - HTC EVO 3D

Is anyone else having issues with voice/text in the Atlanta area? Data works fine but texts come in as undeliverable and calls go straight to an error message recording.
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Frontierchick said:
Is anyone else having issues with voice/text in the Atlanta area? Data works fine but texts come in as undeliverable and calls go straight to an error message recording.
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Not sure what the problem could be. I live in Atlanta and my messages and calls are going through
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I don't know what it is. My phone even shows full signal but other than for a few minutes this morning I haven't been able to call or text.
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Have you rooted your phone or flashed a radio? Maybe try updating your PRL or profile? If all else fails I guess you could get on the sprint.com chat and have them reset something on their end. I'm pretty sure its closed right now though
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I rooted my phone the weekend revolutionary was released and was running viper rom. Everything was working fine until I came down to Atlanta.
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Something similar happened to me this week while I was on a business trip to San Diego. I've been rooted for a while, but still running stock ROM. I did not get the error 16 after rooting though.
Fastforward a couple weeks, I'm in San Diego for a couple of days and as soon as I get there, voice/msg'ing don't work but data was fine.
After calling Sprint and getting transferred around a little, the final person pushed something to my phone. I powered down pulled the batt for a minute then everything was good to go.
I'd call Sprint if I were you.
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Sprint supposedly "refreshed" my service but I'm still getting the error 16 message. I'm on day 3 now of not being able to use my phone.
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I'd still keep calling and pushing the issue with them. I guarantee you'll be able to get a credit for the down time you've experienced.
It took 6 different reps to resolve mine over a period of several hours.
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Frontierchick said:
Is anyone else having issues with voice/text in the Atlanta area? Data works fine but texts come in as undeliverable and calls go straight to an error message recording.
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Are you on the new ota?
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Frontierchick said:
Sprint supposedly "refreshed" my service but I'm still getting the error 16 message. I'm on day 3 now of not being able to use my phone.
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When it gives you the error 16 are staying on the line till someone picks up? When i had this problem they were the only ones that could fix the problem. I called support first and they were no help. I decided to let the error 16 call connect and she fixed the problem in like 2 mins.

I'm in the Atlanta area, and have no issues. Actually, since I got the new radio, data speeds have been better. ...but, not having any phone issues with dropped calls or signal.
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Frontierchick said:
Sprint supposedly "refreshed" my service but I'm still getting the error 16 message. I'm on day 3 now of not being able to use my phone.
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Seriously, make a call and when you get the error just stay on the line, I repeat stay on the line and don't hang up.
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Related

Lost roaming after s-off

After using revolutionary i noticed when roaming I have data but when I make a call it says my number is invalid us there a sux for this
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Are you getting an error 16?
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Just make any call, and let it connect to sprint, they will activate your radio and ask a couple ?'s to verrify info, then you shall be good. This happens to a lot of people even to my wife and I.
I can make calls as long as I'm not in roaming
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Update your prl
Already tried that and going through hands free
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Going to try and upgrade to newest
Radios next
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That ddid not work either
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Just a shot in the dark, but have you checked your roaming settings?
I am having same issue, Verizon intercepts the call and tells me I can not be verified.
cordell12 said:
I am having same issue, Verizon intercepts the call and tells me I can not be verified.
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+1
Happened last night to me while u was in my house. I'm going to call sprint and see what they say.
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unCoRrUpTeD said:
+1
Happened last night to me while u was in my house. I'm going to call sprint and see what they say.
Sent from 3D LaNd
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I was at your house? lol
I do go in like 4 diff houses daily, satellite installation tech
I am in a chat with them now, I called and they told me take it to sprint, WTF
I was having this problem to. Calls on Sprint network were fine, but no incoming or outgoing while roaming. I had my wife's phone and it was also roaming, but working fine. I called Sprint and they had me do a battery pull then a profile and prl update. I don't know if they did anything on their side, but it is working again.
same thing happening to me. ill try batt pull and update and when roaming again test it and check back in.
Same thing happened to me, in addition to getting a error code 64 class 2 (Radio Interference Resource Shortage) when I tried to send a text message.
I called Sprint and the rep had me pull my battery while she did some reset. It didn't work. She then transferred me to tech support that remotely reset my phones data. That fixed my problem.

Latest OTA and Radio issues.

Since taking the OTA I have been having random radio issues. Roaming when I'm not in a roaming area, drops in 3g, error code. 78 data call failure.
Anyone else take the ota and now have radio issues?
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I havent had any if that issues.
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Haha I was roaming the other day and I was in the same room as my airave.
Have had the same issues
I had the same issue yesterday and spent over 40 minutes on the phone with Sprint to have them tell me "they have not heard of those issues" and that someone call me back to set an appointment to take it to a store to have checked out. well the guy called me back and told me it has been a common problem. i ended up just hard resetting the phone and so far all is well. so my advise is to try hard resetting it
Zac95 said:
Since taking the OTA I have been having random radio issues. Roaming when I'm not in a roaming area, drops in 3g, error code. 78 data call failure.
Anyone else take the ota and now have radio issues?
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My phone does this on the regular. Before and after the update. Nothing new, just something we have to deal with until someone figures out how to fix it
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Ive called sprint 4 times, I've factory reseted like 3x, and one sprint rep said there was a tower issue, one said it was the ota, one said I needed to update my prl and profile. Doi. And one told me to use my msl and de proxy (right?) Haha
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Delayed Texts?

My texts are delayed and/or coming in batches. Same with the voicemails. This is a HUGE problem. I am S-off, 1.58 bootloader (I think that's the new one), rooted, and using viruses stock rooted sprint ROM. ANyone else having problems? I'm on sprint in the Denver area.
I have the exact same setup and issue with sms. I don't use voicemail so no idea on that. I think it started when I restored SMS from a backup. Have you done something like that recently?
I'm in the Denver area, running Mean ROM, ICS, having no issues with mms, sms or voicemails.
I would suggest a good wipe of your caches and a profile update.
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Cleared delkavic and partition cache in recovery and the cache in the message app. Updated profile. Here's hoping.
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I get texts from the future. No joke.
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Back to the future, did you see doc
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All texts I receive are time stamped about 2-3 min ahead of my phones time so conversations get a bit hard to follow sometimes. I have tried to do resets, purges, different roms etc. I think it is a network issue with sprint... I don't doubt this because when they did tower upgrades here two weeks ago the auto time was set at PST and I live in Houston... It took a few calls to sprint before they would even acknowledge a problem and fix it.
Nanan00 said:
All texts I receive are time stamped about 2-3 min ahead of my phones time so conversations get a bit hard to follow sometimes. I have tried to do resets, purges, different roms etc. I think it is a network issue with sprint... I don't doubt this because when they did tower upgrades here two weeks ago the auto time was set at PST and I live in Houston... It took a few calls to sprint before they would even acknowledge a problem and fix it.
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They upgraded the network and it's so fast now that the texts travel forward in time. It's Network Vision!
In all seriousness, my phone will make me manually set my time zone occasionally as it can't get it from the network.
Cetus Corr said:
I get texts from the future. No joke.
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Happened to me too. Like it'd say the text was like from 9pm when it was really 3pm and it'd be so annoying because no matter what i send, it'd always be the most recent message.
Fyi, after clearing the caches, texts seem to be working as normal.
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This was happening to me last night and the better part of today. Seems okay now though.
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i had this problem only when roaming
i reflashed the sprint firmware from the vm one. seems to fix things
Clearing the caches and then updating profile works like a charm.
Kidmet said:
Fyi, after clearing the caches, texts seem to be working as normal.
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Problem is back. Anyone else in Denver having this prob?
Check my post above, are you running VM firm ?
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Also check that you're on a proper prl. I know it only affects roaming but I've had a similar issue. Tried different prls, mostly for the 3g roaming, and discovered that I wasn't even getting texts. Went to a different prl and issue resolved. Coincidence? Maybe... But it worked for me.
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johnnyboi1994 said:
Check my post above, are you running VM firm ?
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VM firm?

Signal Problems and others

Hey guys, I'm getting an error code 65535 class 3 whenever I try to text, and a radio failed when I try to place a call. I'm running sense 5 (hatka) and I already confirmed that it's not the rom. Please help, I'm on a trip in new York so I really need this (this all randomly happened so I don't think I did this)
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Re: Texting error
Halcyon7 said:
Hey guys, I'm getting an error code 65535 class 3 whenever I try to text. I tried a dirty flash and flashed vvm fix for sense 5 but it doesn't work. Any suggestions?
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Make sure your on the right build (I.e gsm, global, etc.)
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Yeah, I'm using the correct version. I checked and everything. Odd thing is that yesterday it was working just fine. I woke up this morning and my signal would drop in and out like crazy and I would go for about 3 minutes without signal before I'd get a bar (usually i have 3 to 5)
Here are some pictures (not sure if it would help or not)
(also I'm in New York on a trip so no laptop)
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Re: Texting error
Halcyon7 said:
Yeah, I'm using the correct version. I checked and everything. Odd thing is that yesterday it was working just fine. I woke up this morning and my signal would drop in and out like crazy and I would go for about 3 minutes without signal before I'd get a bar (usually i have 3 to 5)
Here are some pictures (not sure if it would help or not)
(also I'm in New York on a trip so no laptop)
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Either bad SIM (my first guess) or signal issues in the area (unlikely) hit up a store and swap out your SIM.
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Re: Texting error
Hmm, I took out my sim and put it back in and it gave me full bars, I can get texts (rarely), and I can get very little Internet when connected (not wifi) I don't want to take my phone to Verizon because I'm running a custom rom and they'll see it and probably want to make me pay for a new one.
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Halcyon7 said:
Hmm, I took out my sim and put it back in and it gave me full bars, I can get texts (rarely), and I can get very little Internet when connected (not wifi) I don't want to take my phone to Verizon because I'm running a custom rom and they'll see it and probably want to make me pay for a new one.
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don't go by the bars....go by the dbm...whats that showing?
Re: Texting error
I'd run an RUU and see what it does, don't sweat the bars and if that doesn't fix it just give it a day or two. You can always run the RUU can call verizon and have them send you another SIM card.
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Re: Texting error
My signal
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Re: Texting error
When it spiked
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According to both Verizon and HTC, there was a known issue with the phone software and not being able to read the SIM card. It happened to mine about ten times every week until an update was released to supposedly fix it in February. I still get the error from time to time, but far less than I did previously. If you've rooted and flashed a ROM prior to February, I would suggest making a backup and restoring the phone back to stock. Once you've done this, do the update to the new firmware and then reroot and restore from your backup. This should, I think, fix most SIM issues.

PRL and texting issues

So I noticed I can't receive some texts and I went to update my PRL and profile but I get error 1012 anyone know a way to fix this? I'm on the latest viper and latest radio and have no issues with data
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scataldo721 said:
So I noticed I can't receive some texts and I went to update my PRL and profile but I get error 1012 anyone know a way to fix this? I'm on the latest viper and latest radio and have no issues with data
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What PRL are you currently on?
Also, keep in mind that your PRL has to do with roaming, so it shouldn't have any bearing on sending text messages (unless you're roaming). Your issue could be with Sprint and their service in your area, and not with the phone itself.
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I'm on 25015 and its odd I can recieve texts from some people but not others I've tried everything I can think of
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scataldo721 said:
I'm on 25015 and its odd I can recieve texts from some people but not others I've tried everything I can think of
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The most current PRL is 25015.....fyi.
Also, the issue may not be on your end-it may lie with whoever is sending you texts.
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scataldo721 said:
So I noticed I can't receive some texts and I went to update my PRL and profile but I get error 1012 anyone know a way to fix this? I'm on the latest viper and latest radio and have no issues with data
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If you get that error you can try updating first over WiFi. I'd also do a reboot first. Once that works you can call sprint and they will refresh your connection on their side.
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scataldo721 said:
I'm on 25015 and its odd I can recieve texts from some people but not others I've tried everything I can think of
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This happened to a friend of mine and he said he had fixed it by putting his phone on cdma only... I think sprint working on the towers was causing the issue... Not sure if this will work but doesn't hurt to try
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bxmoney181 said:
This happened to a friend of mine and he said he had fixed it by putting his phone on cdma only... I think sprint working on the towers was causing the issue... Not sure if this will work but doesn't hurt to try
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Ill try it anyone else have some suggestiond
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bxmoney181 said:
This happened to a friend of mine and he said he had fixed it by putting his phone on cdma only... I think sprint working on the towers was causing the issue... Not sure if this will work but doesn't hurt to try
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I tried it it didn't really help I can get texts from some people not eveyone though I called sprint they said its probably a network issue
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There are usually many quick fixes for me when that happens, such as toggling airplane mode, rebooting, wiping and flashing my rom. One thing I've noticed is that having more than one sms app tends to make my messages not send, so if you have more than one messaging app I suggest deleting the non stock app and re-trying
Solrax said:
There are usually many quick fixes for me when that happens, such as toggling airplane mode, rebooting, wiping and flashing my rom. One thing I've noticed is that having more than one sms app tends to make my messages not send, so if you have more than one messaging app I suggest deleting the non stock app and re-trying
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I've tried all that heck I've deactivated then reactivated the device and still nothing I'm starting to think its a hardware issue
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scataldo721 said:
I've tried all that heck I've deactivated then reactivated the device and still nothing I'm starting to think its a hardware issue
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I suggest taking it into your nearest sprint store and asking about it then, maybe they'll be able to replace your phone unless your warranty is dead
Solrax said:
I suggest taking it into your nearest sprint store and asking about it then, maybe they'll be able to replace your phone unless your warranty is dead
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I called the issue is its unlocked I mean in theory I could just run an ruu and bring it in see if they'll do anything for me probably not though
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I think I was having the same problems back on my Blackberry, Sprint had to reconfigure my service or something, I can't really remember. But if nothing you do with PRLs/Phone systems then contact them to see if they just need to re-provision your line or something along those lines.
So I ran an ruu today brought and now they're sending me a new one now I'm rocking and EVO
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It seems like everytime I run viper I can't seem to receive txt right and also have the same problem with syperjelly.. any other rom I never have texting problems
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I just started having problems sending and receiving text messages this evening. I can't get anything to go out or come in. My Samsung Galaxy S2 isn't having these problems. Time to do some investigating...

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