So, I've posted this before with no success. I'm on Viper. I don't receive phonecalls. My calls go straight to VM. No Google Voice. Yet, when I was riding down the highway in another county, my phone rang. All options unchecked under settings. Any last ideas?
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Btw, I've done all the #786 stuff. No results.
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Weird in in CM10.2 and I didn't get any either (it wouldn't even let me place a call even though I had full bars) and when I tried to listen to my voicemail it said it couldn't be fetched
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If anyone was curious, I had this issue resolved by a Sprint salesman. The techs and Sprint techs via phone could not fix the issue. It had something to do with the phone being provisioned with 3g/4g. He said he had never come across such a hard troubleshoot after so many dialer code resets, etc.
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I had this problem on a palm pre, they had to reprovision my phone in order to get it to work.
Related
After using revolutionary i noticed when roaming I have data but when I make a call it says my number is invalid us there a sux for this
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Are you getting an error 16?
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Just make any call, and let it connect to sprint, they will activate your radio and ask a couple ?'s to verrify info, then you shall be good. This happens to a lot of people even to my wife and I.
I can make calls as long as I'm not in roaming
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Update your prl
Already tried that and going through hands free
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Going to try and upgrade to newest
Radios next
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That ddid not work either
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Just a shot in the dark, but have you checked your roaming settings?
I am having same issue, Verizon intercepts the call and tells me I can not be verified.
cordell12 said:
I am having same issue, Verizon intercepts the call and tells me I can not be verified.
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+1
Happened last night to me while u was in my house. I'm going to call sprint and see what they say.
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unCoRrUpTeD said:
+1
Happened last night to me while u was in my house. I'm going to call sprint and see what they say.
Sent from 3D LaNd
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I was at your house? lol
I do go in like 4 diff houses daily, satellite installation tech
I am in a chat with them now, I called and they told me take it to sprint, WTF
I was having this problem to. Calls on Sprint network were fine, but no incoming or outgoing while roaming. I had my wife's phone and it was also roaming, but working fine. I called Sprint and they had me do a battery pull then a profile and prl update. I don't know if they did anything on their side, but it is working again.
same thing happening to me. ill try batt pull and update and when roaming again test it and check back in.
Same thing happened to me, in addition to getting a error code 64 class 2 (Radio Interference Resource Shortage) when I tried to send a text message.
I called Sprint and the rep had me pull my battery while she did some reset. It didn't work. She then transferred me to tech support that remotely reset my phones data. That fixed my problem.
Is anyone else having issues with voice/text in the Atlanta area? Data works fine but texts come in as undeliverable and calls go straight to an error message recording.
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Frontierchick said:
Is anyone else having issues with voice/text in the Atlanta area? Data works fine but texts come in as undeliverable and calls go straight to an error message recording.
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Not sure what the problem could be. I live in Atlanta and my messages and calls are going through
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I don't know what it is. My phone even shows full signal but other than for a few minutes this morning I haven't been able to call or text.
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Have you rooted your phone or flashed a radio? Maybe try updating your PRL or profile? If all else fails I guess you could get on the sprint.com chat and have them reset something on their end. I'm pretty sure its closed right now though
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I rooted my phone the weekend revolutionary was released and was running viper rom. Everything was working fine until I came down to Atlanta.
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Something similar happened to me this week while I was on a business trip to San Diego. I've been rooted for a while, but still running stock ROM. I did not get the error 16 after rooting though.
Fastforward a couple weeks, I'm in San Diego for a couple of days and as soon as I get there, voice/msg'ing don't work but data was fine.
After calling Sprint and getting transferred around a little, the final person pushed something to my phone. I powered down pulled the batt for a minute then everything was good to go.
I'd call Sprint if I were you.
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Sprint supposedly "refreshed" my service but I'm still getting the error 16 message. I'm on day 3 now of not being able to use my phone.
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I'd still keep calling and pushing the issue with them. I guarantee you'll be able to get a credit for the down time you've experienced.
It took 6 different reps to resolve mine over a period of several hours.
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Frontierchick said:
Is anyone else having issues with voice/text in the Atlanta area? Data works fine but texts come in as undeliverable and calls go straight to an error message recording.
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Are you on the new ota?
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Frontierchick said:
Sprint supposedly "refreshed" my service but I'm still getting the error 16 message. I'm on day 3 now of not being able to use my phone.
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When it gives you the error 16 are staying on the line till someone picks up? When i had this problem they were the only ones that could fix the problem. I called support first and they were no help. I decided to let the error 16 call connect and she fixed the problem in like 2 mins.
I'm in the Atlanta area, and have no issues. Actually, since I got the new radio, data speeds have been better. ...but, not having any phone issues with dropped calls or signal.
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Frontierchick said:
Sprint supposedly "refreshed" my service but I'm still getting the error 16 message. I'm on day 3 now of not being able to use my phone.
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Seriously, make a call and when you get the error just stay on the line, I repeat stay on the line and don't hang up.
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Has anyone else been having problems with their texts never making it to the recipient?
I've been texting a verizon number a lot and every day, a few of my texts will never show up on the other end. I was wondering if anyone has faced this before.
I call tech support they had me do the usual, pull the battery, remote "refresh" but my texts are still getting lost in space.
Had a facebook message that didn't get received until like two years later
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I had this problem. Til I disassociated my Sprint phone # with my Google voice acct. Problem solved.
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So did you have one number that was both Google voice and Sprint? I currently have my Google voice forward stuff to my sprint number but I doubt that would be problematic.
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I linked my Sprint number to Google voice a while back to not use my Sprint minutes or texts. I didn't just forward. Once I undid it, my texts started working again, not one problem.
I originally had a separate GV number.
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This has happened to me as well, I was asked by someone if I got a text because I never responded. But yeah, didn't get a thing
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This happens to me too sometimes. Only thing is abt 2 days later, the texts come flooding in all at once. So Google voice is the culprit? Interesting...
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Same exact thing for me. I logged into Google voice, clicked phones, unchecked my Sprint #, and all is working now.
This has happened to me consistently since I signed up with sprint two years ago.
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So since I've rooted and started flashing roms sms has been going crazy. Around midnight every night I have to reboot my phone because no phone calls will come in and no sms will come in outgoing works fine.
And the. When they do work I get each message about six times or more.
I use the stock sms and popup 7 and am running pkmn ROM any suggestions?
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I had similar issues, and narrowed them down to my Airave. When I turn it off, the problem goes away (but reception gets worse, obviously).
Do you have an Airave in your house by chance?
This happened to me earlier this week. I had to exchange phones. Something must be going on!. Sprint could not fix it. I had to call my voice mail to get all my texts and calls to come in.!
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I also had this issue, but it looks like it's my airave. Right now I can get text, but can't send any out while within range of my airave, unless I send it through Google voice. I think the signal emitted by the airave conflicts with the EVOLTEs antenna.
WUESTSIDER X!
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Glad to see I'm not the only one...its to late for me to exchange though
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I ended up calling Sprint on that. The 2nd level tech said that Airave has been having issues on and off for a while, and they've been updating firmware on it pretty often, but he hasn't seen an improvement yet.
He had reset my Airave from his side (it does more than me hitting reset, according to him), and so far I'm not having this issue any more.
Well its been fine so far today after a couple of resets last night. I don't have an airave so I dont think that's my issue...hmmm
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bmtdan said:
Well its been fine so far today after a couple of resets last night. I don't have an airave so I dont think that's my issue...hmmm
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Maybe it's your network.... Maybe sprint is doing upgrades in your area.... Or they just have some issues in your area.
Here are some other opinions/ options
http://forum.xda-developers.com/showthread.php?t=1710324
Called Sprint Tech Services regarding my lack of receiving phone calls (straight to vm). He tried getting me to do dialer codes, changing my MSID, etc. No-luck. I'm using a loaner phone from Best Buy right now, so the phone is obviously not the issue. He said the sprint vision may be an issue, but I told him my other line (OG Evo) works just fine. Any ideas?
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Call back and get a different person.
Explain your OG EVO is working.
But the phone may very well be the issue considering it is a loaner. If the next tech you reach can't get it working go to best buy and tell them the loaner isnt working and let them try and get it to work. If they can't get it get different phone. Don't leave best buy till you know it works.
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So, went to Sprint Corporate store today to fix my no incoming call issue. They tried evetything u could think of. Dialer codes, resets, clearing and SOC's, u name it. It was not working. Five techs and a sales consultant. They called into their tech people, and nothing. At the end, the sales consultant turned off 4g, re-provisioned on 3g, and it works. Hour and a half later, I can receive calls.
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The Techs are some snobby asses at that stores. They acted like they did not want to do their jobs. The sales guy tried telling them to do this and that, and the Tech guys were like "do it yourself if ur so smart". It was kinda embarassing.
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Well, I'm here for now. BB gave me a refurb instead of a voucher. Next year here we come!
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