[Q] Hotmail on stock Email app - Galaxy S II Q&A, Help & Troubleshooting

Hi all,
I have some question regarding hotmail on the stock email app.
Previously I was using Touchdown to sync and read my hotmail, everything was working except the delay updating the read/deleted emails on the server side. Two days ago it stopped working (mainly a server issue, already resolved), though, and I gave the stock email a try...
To my amazement, it worked almost flawlessly, html email, contacts synced, read/deleted emails updated instantly on the hotmail server... all in my home network.
However, in my work network, it is another story. It never connects to the server, and can't sync anything. Now, I know they (and the firewall) block almost all other ports except 80 at my work network, but Touchdown was working there, so now I have got the questions:
1. does the stock email use different protocol for activesync than Touchdown?
2. if so, is there any way to make it to use a protocol that works in a firewalled environment?
thanks

Related

Still crappy IMAP support?

Hey all,
did I miss something or are we still stuck with the same crappy IMAP support
that was there in the initial release?
I'm using hMailserver and get No Mails although I am getting the folder names
downloaded. This issue was due to the HTC client not supporting IMAP Prefix.
Did anyone solve this or does HTC need a kick in teh behind?
Tried with my Google account as well (which you'd think would work) for testing
purposes and no go...
//Nik
I'm using two IMAP accounts (one is a Google) just fine.
In the HTC client (not K9)?
How did you configure GMail?
//Nik
The missing folder-path preference has been acknowledged by HTC support, along with a number of other problems with htc-mail. Except from that IMAP has worked well for me, at least with the recent upgrade.
My worst problem with HTC-Mail is that it refuses to display signed messages. That's a big issue with 1/3 of all my incoming messages having GnuPG signatures.
HTC Mail never worked for me, when I configured it for access to a unsecured IMAP account on the local (WiFi connected) network it didn't pull down any mail automatically and whenever I manually forced it to sync it would force close.
In the end I decided resitance was futile and allowed myself to be assimilated into the Google collective. All my incoming mail from all my accounts is now collected by my GMail account, and I access it using the GMail app on the phone (which does push email, unlike the HTC Mail app). The ability of GMail to use multiple SMTP servers and/or set the 'From' address combined with automatic selection of the address to use for outgoing mail means my sent mail still appears to originate from my original accounts.
Stop whining and install k-9 mail. I found the newest 1.006 to really work well. If it had a homescreen widget then it would be perfect.
Did install K-9 the day I got the device, works okay.
My point is, when a device is sent out with an e-mail app
with such crappy compliance, it's sad...
... and to quote you... "If it had a homescreen widget then it would be perfect"
this would be nice...
//Nik

Email setting - IMAP

Morning Folks,
i just got my Razr GSM yesterday - ( i bought galaxy note the other day and to be frank i don't like the built quality of Gnote - it's worse now since it got the Razr in my hand!)
my problem is while setting a work email (company name.com) i can't see any messages. the exchange client on my laptop is set to leave email on the server and my bb9900 works fine setting it to imap and no security (port 143).
i tried to set the razr to imap, with and without security, and it still doesn't work.
i tried to use k9, it works on imap but i cannot see the inbox - but i can see other folders !
tried touchdown but its so complicated and it still won't work.
what could possibly be the problem?
is it because i already use the inbox on my blackberry? but few weeks ago the setup works fine in nokia n950 running meego
please advise,
thanks
If your company uses Exchange, you should use corporate sync (active sync) instead of IMAP4. Should work as expected with Exchange calendar and contacts as well.

[Q] Sense Email not syncing

Anyone else having problems getting the native HTC email to sync correctly? I have an Exchange account and 3 IMAP accounts and the IMAP accounts will not sync on a regular basis. I loaded up Enhanced Email and it works fine.
I checked as many setting as I could and all appears to be set correctly: wireless networks all set to never sleep, background data and auto-sync both checked
I can keep using Enhanced Email but it's aggravating that I can't get the HTC app to work correctly.
Anyone have any ideas?
I figured it out. When I first got the phone and went through the setup I got a 504 gateway error. I also got there 504 gateway error when initially trying to set up my email accounts. Called customer service and they said to skip out of the setup and do everything manually. She said there was a glitch in the software and that the Gmail and Yahoo account setups didn't work and that all accounts needed to be set up through the IMAP process. Needless to say this is what was causing my problem.
To correct the email sync issue I deleted all of my accounts and set them up through the Gmail and Yahoo account set up process and all appears to be working now.
I am having the same problem so I just tried this option of setting up my yahoo accounts through the set up process. It does appear to receive email much faster but there are some downsides.
My Yahoo inbox (on the website) and the inbox on my Rezound are not completely synced now. The app has the option of downloading up to 30 days of email. Mail older than 30 days doesn't show up on the phone even if it's in your inbox on the website. Conversely, email that I deleted or moved from my inbox some time ago has now magically reappeared on my phone.
Another problem is that my mail folders that I set up on the website do not appear on the Rezound mail app anymore.
Seems the negatives are too numerous to have better syncing. I'm switching back to the manual setup as all the problems I mentioned above are not there and I'll just put up with poor syncing for now.

[Q] Stock Email Client Deleting Emails

Hi all,
Recently purchased a Samsung Nexus S. The stock email client (not the GMail app), using POP3 will delete mails once they have been downloaded, or when I next sync. Occasionally it will not delete all mails, just some. The option to delete from the server is not ticked and no other clients are pulling from the server, so its not the case that another app is deleting them. To confirm, emails aren't being deleted after say 10 days, they are being deleted within minutes, and I'm only downloading a handful of mails.
Any help much appreciated- all forum posts seem to relate to other clients consuming from the server and deleting mails, which isnt my issue. Cheers.
Andy
If I remember correctly, POP email servers are linked between the mobile device and the regular computer. If you delete something on the computer it will be deleted on the phone and vice versa. If this isn't the case, are you sure they're being deleted and not hidden do to being marked as read? Check the trash to see if they've been sent there.
Thanks for the reply.
Messages are not being moved to any visible folders, and no other client (ie Outlook) are accessing this mail server.
Thanks.
OK, I kind of resolved this, if it helps anyone.
Firstly, I tried a different POP3 and also an IMPA provider with the mail client - both work fine, no problems. Then I recalled that my mail provider (Virgin Media UK) have recently advised that it is necessary to put 'recent:' ahead of the POP3 username, making it 'recent:[email protected]'. Now the default mail client won't allow this format of username, presumably some internal validation on the client side does not permit it.
So I tried K9 Mail - this behaves the same way with the standard POP3 username, but with the 'recent:' prefix (which it allows) my mails aren't deleted every time I pull from the server. My thoughts are that without the 'recent:' prefix, Virgin Media only returns the new mails - as the default mail client syncs with the server on a 1:1 relationship, it then deletes all old messages (even if they are only a few seconds old). With 'recent:' I think Virgin Media supplies a whole chunk of recent emails, not just the new ones, and the client app essentially doesn't delete the older mails until the time I happen to sync and they are no longer classed as 'recent'.
So in summary, there is no fix for the built-in client - but a workaround is to use K9, which seems a better client anyway. What's most ironic is that Virgin Media's email service uses Google Mail. Oh dear...

[Q] Lotus Notes through Exchange on Android

I've got a Nexus 5 with Android 4.4.
My work is running Lotus Notes for email. The desktop software is bad enough, but the Lotus Traveler app on android is pure garbage.
Apparently the traveler server works with standard ActiveSync. I know this because people at my office have their email set up on their iPhones/iPads through ActiveSync. I can actually add my Lotus account onto my phone through the default email app using the Exchange setup. Everything seemed to work as it should at first. The app asked me to set a pin for my phone, which I did. The problem is that after a couple minutes I get a prompt saying my device pin has expired and all my Lotus account data will be deleted unless I reset my pin. This happens every few minutes even if I keep resetting my pin.
Anyone know of anyway around this? At the moment I'm forwarding all my work emails to my gmail account so that I can read them on my phone, but I can only reply from my gmail address, so it isn't ideal.
Thanks

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