[Q] Lotus Notes through Exchange on Android - Android Q&A, Help & Troubleshooting

I've got a Nexus 5 with Android 4.4.
My work is running Lotus Notes for email. The desktop software is bad enough, but the Lotus Traveler app on android is pure garbage.
Apparently the traveler server works with standard ActiveSync. I know this because people at my office have their email set up on their iPhones/iPads through ActiveSync. I can actually add my Lotus account onto my phone through the default email app using the Exchange setup. Everything seemed to work as it should at first. The app asked me to set a pin for my phone, which I did. The problem is that after a couple minutes I get a prompt saying my device pin has expired and all my Lotus account data will be deleted unless I reset my pin. This happens every few minutes even if I keep resetting my pin.
Anyone know of anyway around this? At the moment I'm forwarding all my work emails to my gmail account so that I can read them on my phone, but I can only reply from my gmail address, so it isn't ideal.
Thanks

Related

[Q] Exchange Calender sync

Has anyone else using an exchange server found that after a couple of weeks the calender stops syncing both ways but has no trace of errors.
I have been using the default email app to create an exchange account which I have it sync for calenders. The calender auto syncs as soon as I have created a new calender entry or will sync a calender entry made from my laptop when the account is asked to sync again. So both ways work fine.
But I have found that after a couple of weeks the calender sync just stops syncing to the server or from the server. But there is no error in the sync menu so unsure what's going wrong. There is no problem with the exchange server as my laptop never experiences this nor does anyone else at work.
Keep in mind everything was great and no settings have changed to cause this to happen. This has happened twice now, maybe even three times.
This last time I found I accepted a meeting request with touchdown (great email app for exchange by the way) and the email was sent out that I accepted the email and the exchange server was updated as my laptop gained the entry, but it never showed up in my calender entry on my phone.
The way to fix it is to delete the exchange account from the phone and create it again for it to all work properly again.
I will try and get another meeting request to be sent to my phone where I accept it to find out whether this caused the problem... but I have my doubts.

[Q] Hotmail on stock Email app

Hi all,
I have some question regarding hotmail on the stock email app.
Previously I was using Touchdown to sync and read my hotmail, everything was working except the delay updating the read/deleted emails on the server side. Two days ago it stopped working (mainly a server issue, already resolved), though, and I gave the stock email a try...
To my amazement, it worked almost flawlessly, html email, contacts synced, read/deleted emails updated instantly on the hotmail server... all in my home network.
However, in my work network, it is another story. It never connects to the server, and can't sync anything. Now, I know they (and the firewall) block almost all other ports except 80 at my work network, but Touchdown was working there, so now I have got the questions:
1. does the stock email use different protocol for activesync than Touchdown?
2. if so, is there any way to make it to use a protocol that works in a firewalled environment?
thanks

Could use help from someone only using exchange for email mail on home screen wrong

Hello,
I only have one email account set up to sync email. It is my MS Exchange account. I have it set for push.
Yet for some reason the icon on my home screen is almost always showing an incorrect number of new messages. If I open up outlook - then it seems to sync - not always synced even during key work hours - 8-8 (when I have it set for push).
I'm not sure if this is a glitch with the 3D or android something I'm doing wrong or if there is a work around. I know 3 other people with the 3D and they all have the same issue.
I'm new to android so I'll give you what info I think might be important.
I have both background and autosync checked.
I have mail, contacts, calendar, update when opened checked. I have update schedule set for push between 8-8 every day.
I tried making both peak and off hours push - unfortunately that doesn't help either.
Weird, I've been using my gmail account on exchange (I like the HTC Mail application better than the gmail one) and have yet to have any issues. Hope you get it resolved since my gmail is working fine though I'm thinking it might be something on the ms exchange server's end.
lchupacabras said:
Weird, I've been using my gmail account on exchange (
Click to expand...
Click to collapse
You use your gmail account on exchange? You forward your gmail email to microsoft exchange? Then have your business exchange server forwad to the 3D instead of just going direct from gmail to your 3D mail app?
I have multiple email accounts, most are gmail. I chose to access them through exchange because that allows me to use HTC mail, which has a unified mail box.
Regarding your initial problem, how many aspects of your email account are you syncing. For example, is it Inbox only or do you also sync outbox, sent, trash, deleted, etc. If you do the latter, I have noticed that the new mail count is off, because the app, after initial set up at least, will count mail synced in other folders that have at, some point be marked unread.
Going through the various folders and marking everything as read fixed the problem for me.
Hope this helps.
Sent from my PG86100 using xda premium
I am confused by those saying you are using exchange - I'm talking about using an MS Exchange SERVER. Are you sending your gmail to a microsoft exchange SERVER? I'm not talking about a gmail server or hotmail server but an actual server set up for a company that runs Microsoft Exchange. A server that when you access it from the web it says Microsoft Outlook Web Access or Microsoft Web App- Connected to Microsoft Exchange
I have only one email account I'm syncing which is on an MS exchange server. The only folders I sync are inbox and sent items. The only unread mail items I'll ever have on the server are items in my inbox. I'd like to have the icont on the home screen for mail messages show me the number of unread messages I have which are on an MS exchange email server (not forwarded from gmail or hotmail). I know other people using exchange servers that also have the incorrect number of items showing on their EVO 3D. My guess is people using gmail (direct from gmail servers) won't have this issue so I'm asking people who use MS Exchange servers. WM devices, WP7 devices and iphones from the same exchange servers show the correct number of messages.
i think it has something to do with the number of days you sync.
in outlook, mark all of your email as read (if you can do this).
hit refresh on your phone. it should say 0 unread for both.
from here you can figure out what is going on.
Thanks, I should be clear. It can be temporarily correct. FOr example if I open email on the phone and it syncs, and I open emails etc and go back to the home page and it shows no new messages which is correct.
But if I get a new email, then I open it on my computer and delete it. Hours later it will still show 1 new message on my home screen on the phone. I'd expect that sort of half assed issue if I was using pop but this appears to be something not implemented with sense or android.
That is normal for Android. Your phone notification will still show that you haven't read the e-mail from Exchange until you open e-mail on the phone and it refreshes. Annoying, I know, but it's like the notification function just isn't integrated as well as it should be.
boe said:
I'm not sure if this is a glitch with the 3D or android something I'm doing wrong or if there is a work around. I know 3 other people with the 3D and they all have the same issue.
Click to expand...
Click to collapse
Ok, first off, I don't have a 3D. I've got a Sensation on Tmo but I think they're pretty much the same phone.
I also had a few glitches when I tried out the Android Exchange client. But mainly I didn't like the draconian way it implemented my company's security policies and I said "screw it". I found a different client called Touchdown and gave it a whirl. I liked it so eventually I bought it. I'm not used to paying quite that much for an app when most of the others I use are cheap or free. But I use it a *lot* and it works very well. It's *much* better than the Android client imho.
Jye75 said:
That is normal for Android. Your phone notification will still show that you haven't read the e-mail from Exchange until you open e-mail on the phone and it refreshes. Annoying, I know, but it's like the notification function just isn't integrated as well as it should be.
Click to expand...
Click to collapse
Thanks for letting me know this is normal for Android. I hope they fix it as it is one of my ONLY major issue with Android. This is my first Android phone and I like Android a lot. The phone as a phone sucks but that isn't Android's fault.

[Q] Samsung Galaxy SIII email question

I've got a question, and I'm not entirely sure this is the best place to put it. But here goes.
My company provides email services for several other small companies. This email system allows you to access email using pop3 with Outlook, your mobile phone, or webmail.
We have had no problems with this before when using mobile mail applications. Recently a company we provide services for got all new Samsung GSIIIs.... we've had issues with them since then.
So, for example... one customer has outlook set up with pop3 and also mobile mail set up with pop3. The webmail is also using pop3. So when the mobile device is synced and has all of their messages, I send a test email to the account. If I go to the message on the phone and delete it, it stays on the server and can be accessed on outlook and webmail later on. If i go to the message on webmail and delete it, it deletes off of the phone AND webmail, but not outlook. It will not save an email to the phone,,,, EVER.
It's as if the GSIII is using a mail app that just uses the webmail server settings, and only syncs with the mail server... or something of the sort.
We have it set to keep the message on the server, so that's not the issue.
This ONLY happens on the GSIII, we have tested the same accounts having the issues on iPhones, my droid RAZR, other windows phones... I'm at a wits end on this one.
I've also tried using K-9 mail app, same results.

Android 5.1.1 Yahoo! Mail IMAP security problem with Gmail

Hi everyone. I have a very, very strange problem.
1) I have a Samsung Galaxy S5 running CyanogenMod 12.1, nightly 12.1-20150915-nightly-klte.
2) I have Android 5.1.1, therefore.
3) I use Gmail, and Yahoo! Mail.
4) My Yahoo! Mail account is accesssed via IMAP, but, weirdly, it appears with the Gmail accounts rather than in a freestanding Email account. I can't remember how I added it, but this is probably "deliberate" (I had more difficult fish to fry at the time!).
5) I changed my password for Yahoo! Mail at least twice on a completely different, and free-standing machine. I had to re-type the password in order to get back in on all other machines (e.g. browser access)
6) Despite this, the Gmail app on my Samsung S5 merrily continues to be able to access my Yahoo! account, even though there is no way it knows the password!!
7) This sounds like it should be impossible. Is it something to do with the frequency with which Yahoo! update IMAP passwords (i.e. maybe they only do it overnight) and so I have to wait 24 hours before my Gmail account / my Samsung s5 is blocked access?
8) When I log into Gmail online I see no evidence of any link to Yahoo!
9)The only clue I have is that when I go to CyanogenMod Accounts, I am not permitted to change the Yahoo! password (it says "Signed in with Yahoo!" and offers no password option in Accounts Settings >> [My Yahoo Account] >> Server Settings > Incoming Mail. The server is stated to be android.imap.mail.yahoo.com
Please help!
BlameTheMachines said:
Hi everyone. I have a very, very strange problem.
1) I have a Samsung Galaxy S5 running CyanogenMod 12.1, nightly 12.1-20150915-nightly-klte.
2) I have Android 5.1.1, therefore.
3) I use Gmail, and Yahoo! Mail.
4) My Yahoo! Mail account is accesssed via IMAP, but, weirdly, it appears with the Gmail accounts rather than in a freestanding Email account. I can't remember how I added it, but this is probably "deliberate" (I had more difficult fish to fry at the time!).
5) I changed my password for Yahoo! Mail at least twice on a completely different, and free-standing machine. I had to re-type the password in order to get back in on all other machines (e.g. browser access)
6) Despite this, the Gmail app on my Samsung S5 merrily continues to be able to access my Yahoo! account, even though there is no way it knows the password!!
7) This sounds like it should be impossible. Is it something to do with the frequency with which Yahoo! update IMAP passwords (i.e. maybe they only do it overnight) and so I have to wait 24 hours before my Gmail account / my Samsung s5 is blocked access?
8) When I log into Gmail online I see no evidence of any link to Yahoo!
9)The only clue I have is that when I go to CyanogenMod Accounts, I am not permitted to change the Yahoo! password (it says "Signed in with Yahoo!" and offers no password option in Accounts Settings >> [My Yahoo Account] >> Server Settings > Incoming Mail. The server is stated to be android.imap.mail.yahoo.com
Please help!
Click to expand...
Click to collapse
I just tried the same thing on a near identically-configured Samsung s3 running CyanogenMod 12.1 and it gives me the option to type a password in in the Incoming email settings, so perhaps it is a feature of the version of CyanogenMod / Android 5.1.1 I am running on the S5?
Fascinating. It is a breach of Yahoo security though - I had to retype the password on the S3, and then it worked!
The S5 just accesses the Yahoo! Mail anyway (and refuses to let you type the password in, even though it has changed - see above).
Surely this exploses a big hole in Yahoo mail's security - no-one should be able to access Yahoo! Mail without a password, yet this configuration on the S5 can!
I have the answer! It is explained fully here on Yahoo! Answers: https://sg.answers.yahoo.com/question/index?qid=20151101043604AAIClm6&ap=0&ans_success=1 (by me). Summary: -The problem is that Yahoo! Mail disabled any ability to click-through, in the Account Info screen, to "Manage App and Website Connections". Only there can you prevent the Gmail App in Android from accessing Yahoo! Mail via IMAP. The Gmail App is able to access Yahoo! Mail irrespective of whether or not you have changed the password. The solution is to use the link in your original email from Yahoo to access this, now hidden, page and then de-authorise Gmail if your phone is, for example, stolen.
Given that it took me over a month to find an answer, I hope that this summary will help someone else out in my predicament in the future. Do post and let me know if it has helped you - it will make me feel all warm and fuzzy!
BlameTheMachines
Yahoo mail access from an android email client app
Hi, I am making an email client app, my concern is yahoo is currently with its new security regulation,s not allowing any 3rd party app to access yahoo mails but still Gmail, Outlook and few other android mail clients are still able to fetch yahoo mails. I need to do the same but I don't know How as nothing more and new is documented by yahoo. Moreover when I create my app on yahoo developer page, I do not find mail access scope. So I guess I will not be able to get mails from there.
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