Related
Is anyone experiencing random reboots with your phone. It will either just flat out reboot, or the signal meter gets an X then the media scanner function and comes back to normal.
I read on the international GSII's that you wedge a piece of paper in the battery compartment to stop movement or the RAM is bad.
Please any thoughts or advice?
Not at all. I would try a factory reset and if that doesn't fix it return that thing. Good luck
Sent from my SAMSUNG-SGH-I777 using XDA App
My first phone had the same problem. Return it get a new one.
Sent from my SAMSUNG-SGH-I777 using xda premium
I would try a factory reset first before returning it.
Sent from my SAMSUNG-SGH-I777 using xda premium
hwolf77 said:
Is anyone experiencing random reboots with your phone. It will either just flat out reboot, or the signal meter gets an X then the media scanner function and comes back to normal.
I read on the international GSII's that you wedge a piece of paper in the battery compartment to stop movement or the RAM is bad.
Please any thoughts or advice?
Click to expand...
Click to collapse
Reboot all the way to the GalaxyS II screen, or back to the bootanimation?
The two are VERY different.
No problems here, even with an experimental kernel.
No reboots on mine as of yet...
Had that problme
Had the same problem, took it back the second day and got a different phone. Works fine since.
Ugggg....
Thank you everyone for the advice. I took the phone back and got a new one. No reboots.....which is great. However, now there is like screen burn in (similar to plasma tvs).....only noticeable with bright white or dark grey screens like when you open the market app and the grey screen appears in the background. Its like a huge discolored grey band right through the middle of the screen. Guess I will take this one back for #3......if this doesnt work Im gonna get something else...
i guess I should consider myself lucky that my phone is flawless
This morning when I woke up
I realized there are some horizontal grey lines on my phone screen
Then I was outside jogging
I noticed the lines are gone
When I back to my room
I put my phone right under the air conditioner
After 15 minutes
When I pick up my phone
Those lines are there again..!
I bring my phone to my living room
My living room is without air conditioner
After 15 minutes I watched the lines are disappearing
I was so curious
Then I again... Put my phone under the air conditioner in my room
Those lines are back!
After this experiment
I assumed the temperature cause these grey lines on the screen
Is anyone also have the same experience?
Facts:
* even without *#0*# the lines are quite visible
*I lived in jakarta, indonesia my AC is set at 25C
*Outside my room without A I reckon about 32-35C
*stock kj2 with speedmod kernel
I'll wait if those lines keep coming back
Then have to visit samsung service center and the them about this.
Pics would be helpful ... because the early batches of SGS2 had the Yellow spots/Line issues!
i had that issue too. when i flashed MIUI rom and i could see horizontal grey lines on the white notification bar... so i did some research and its the hardware issue.. sometimes flashing a new rom goes a way but comes back randomly..
It is hardware issue
Just bring it to service center
They replace the whole screen for you
Sent from my GT-I9100 using Tapatalk
I have this issue
I m taking it to samsung now
Orr.Penn.18 said:
Pics would be helpful ... because the early batches of SGS2 had the Yellow spots/Line issues!
Click to expand...
Click to collapse
Early batches? Last time i checked, every sgs ii had the yellow tint issue.
Sent from my GT-I9100 using Tapatalk
sackynuts said:
Early batches? Last time i checked, every sgs ii had the yellow tint issue.
Sent from my GT-I9100 using Tapatalk
Click to expand...
Click to collapse
Apparently not.
Don't worry, I had the same problem. It happens when it's pretty cold outside. However the problem just dissapeared..
I had the same issue on my 26" led monitor, Galaxy S, Galaxy S II which bought in May and newer Galaxy S II which bought in November too. My room is 22C and outside is -8C.
Is this be a screen virus Its more noticeable on purple and grey colors. Android 4 uses grey colors and my CM9 looks bad.
Sent from my GT-I9100 using XDA App
im having the same issue. my SG2 is unrooted with latest firmware (2.3.6). im still under warranty can i get a replacement for this? is there any solution to this hardware prob?
yeah that can hapen due to a hardware error. take it to samsung because you cant change anything
Hey Guys,
I've got a Galaxy Note i717 and recently noticed I have a dead touch row at the bottom of my screen. I've found similar post's on different brand phone's... but no conclusion. Any ideas? Here's a pic of a Motorola with the exact problem but different area of the screen. I was going to do the insurance thing but att wants a ridiculous 199.99 deductible. PLEASE HELP!
zipflip22 said:
Hey Guys,
I've got a Galaxy Note i717 and recently noticed I have a dead touch row at the bottom of my screen. I've found similar post's on different brand phone's... but no conclusion. Any ideas? Here's a pic of a Motorola with the exact problem but different area of the screen. I was going to do the insurance thing but att wants a ridiculous 199.99 deductible. PLEASE HELP!
Click to expand...
Click to collapse
I found this in a troubleshooting section of a different phone. I've also read people saying it was a charging problem. I don't understand it, but maybe try a different charger.
Part of screen unresponsive (dead spots)
1.If problems happen on the edge or corners of the screen, this is normal.
Note: Some manufacturers decrease the accuracy and sensitivity in corners to prevent unintentional touches caused while holding the phone. You can stop troubleshooting.
2.Rotate the phone so it changes to landscape orientation. Test the dead spot. •If the dead spot stays in the same location on teh physical screen, then perform a master reset wit hardware keys.
•If the dead spot moves as the graphics on screen move, then the issue is software. Continue troubleshooting.
3.If problems happen using specific apps:1.Clear the app cache and data.
2.Test the screen.
3.If problems continue, uninstall the apps (if not preloaded).
4.Check available memory
5.If memory is low, manage memory (RAM).
6.Test the screen.
7.If problems continue, wipe the cache partition.
8.Test the screen.
9.If the problem continues, perform a master reset with hardware keys.
10.Test the screen.
11.If the issue continues, contact manufacturer
Are you using factory firmware or aftermarket? Some roms with PIE have a tendency to make it feel like you have a dead spot.
Sent from my SAMSUNG-SGH-I717 using xda premium
????
Hey guy's,
Yeah My phone is rooted running the blackstar xi rom. I've tried all the tests you listed and it's a legitimate dead spot that won't go away. (stays in the same spot in portrait and landscape) I even tried a full wipe/factory reset and also tried running 2 other roms...and it's still their. I'm pretty sure it's a hardware problem. I was just wondering if there was any Calibration besides the gyration b.s.?
The lcd, digitizer, and glass cost $199 including labor from Samsung. Why not check with Samsung to see if they will warranty that screen?
Don't quote, reply. If you quote, edit.
Hi,
As mentioned above, there is a problem with my A5. When my tempered glass screen protector is fixed and when my phone is charging, my touch screen seemed to go haywire. I am holding my finger in one place but the phone detected that my finger is shaking, wildly. Besides shaking, my phone will stop sensing my finger even though it is held there.
I doubt it is the problem with my hardware because I have already changed the touch screen, charging port and the motherboard by sending it to the Samsung Service Centre. I believe the problem is due to the tempered glass (my previous tempered glass) because it was put onto another A5 and the same problem occured. Now, I have purchased another tempered glass from REMAX (picture below), and it seemed to cause the same problem again.
So now my questions are
1. Can I seek for another alternative such as Spigen's tempered glass screen protector or should I just use the normal screen protector?
2. Am I the only one facing this problem?
3. Is the problem really due to the tempered glass?
Oh by the way, my phone is running on official rom version 4.4.4.
http://76.my/Malaysia/[email protected]
JssCheonGz said:
Hi,
As mentioned above, there is a problem with my A5. When my tempered glass screen protector is fixed and when my phone is charging, my touch screen seemed to go haywire. I am holding my finger in one place but the phone detected that my finger is shaking, wildly. Besides shaking, my phone will stop sensing my finger even though it is held there.
I doubt it is the problem with my hardware because I have already changed the touch screen, charging port and the motherboard by sending it to the Samsung Service Centre. I believe the problem is due to the tempered glass (my previous tempered glass) because it was put onto another A5 and the same problem occured. Now, I have purchased another tempered glass from REMAX (picture below), and it seemed to cause the same problem again.
So now my questions are
1. Can I seek for another alternative such as Spigen's tempered glass screen protector or should I just use the normal screen protector?
2. Am I the only one facing this problem?
3. Is the problem really due to the tempered glass?
Oh by the way, my phone is running on official rom version 4.4.4.
http://76.my/Malaysia/[email protected]
Click to expand...
Click to collapse
Without getting into too much tech details i have a list of possible cause's
1. with having a additional screen cover in place and power connected your body+screenprotector create a capacitor, this is exactly how the screen registers touch , so without the screen protector in place this wont happen. I've seen this on a few Screen protectors that use certain types of conductive glue/bonding agent.
2. faulty charger or fake chargers often cause this behavior, try another charger or use USB on a laptop not plugged into mains power, if the problem is gone then plug in laptop's main power, if problem still gone then your issue is charger, if problem starts when pluging in the laptop's power then it's either ground loop or your screen protector acting as above.
3. faulty assembly when fitting screen, they didnty apply the copper back shield or the protective cloth that act's as a shield around the ribbon cables
before anyone shouts that samsung fixed it, I know and i can quote many a occasion a cell phone was not fixed right first time by the OEM
if you activate developers options and switch on show touches then repeat the test , does the display always show certain areas that register touch , if so it can also show where the bonding agent has a airgap, this adds to the capacitor effect.
finally try wearing shoes when touching the screen, if wearing shoes stops the problem get your house wiring checked.
darkspr1te
gua rasa pasal charger lu tu bro. try tukar charger atau cable lain.
saxmydix said:
gua rasa pasal charger lu tu bro. try tukar charger atau cable lain.
Click to expand...
Click to collapse
thanks saxmydix, i used multiple chargers and it is still the same, i tried charging in another house in another area, still the same problem occured, so i doubt it is the problem with my charger.
thank you for your time and i appreaciate it a lot
darkspr1te said:
Without getting into too much tech details i have a list of possible cause's
1. with having a additional screen cover in place and power connected your body+screenprotector create a capacitor, this is exactly how the screen registers touch , so without the screen protector in place this wont happen. I've seen this on a few Screen protectors that use certain types of conductive glue/bonding agent.
2. faulty charger or fake chargers often cause this behavior, try another charger or use USB on a laptop not plugged into mains power, if the problem is gone then plug in laptop's main power, if problem still gone then your issue is charger, if problem starts when pluging in the laptop's power then it's either ground loop or your screen protector acting as above.
3. faulty assembly when fitting screen, they didnty apply the copper back shield or the protective cloth that act's as a shield around the ribbon cables
before anyone shouts that samsung fixed it, I know and i can quote many a occasion a cell phone was not fixed right first time by the OEM
if you activate developers options and switch on show touches then repeat the test , does the display always show certain areas that register touch , if so it can also show where the bonding agent has a airgap, this adds to the capacitor effect.
finally try wearing shoes when touching the screen, if wearing shoes stops the problem get your house wiring checked.
darkspr1te
Click to expand...
Click to collapse
hi darkspr1te,
thanks for ur response.
1. so it is entirely dependent on how the screen priotector/tempered glass is sticked to the screen?
2. sorry for not including the details on my charger in my post. i am currently using an official charger that i got when i purchased my previous samsung phone(S2 gt-i9100g). i tried using the A5 charger and the problem persists. will using a powerbank recreate the scenario of the unplugged laptop charging? if it is the same, the problem is still there even when my powerbank is unplugged. i do not have a laptop at home and it wouldnt be possible for me to get my hands on a laptop that i can use these few days. i tried charging my phone in another house (in another region which is like 20 kilometers away) and it is still the same. and my brother's samsung galaxy alpha do not have this problem while charging.
3. so u are saying that the problem might be due to oem? once again i apologize for not including this in the post. while i am at the samsung shop, the person in charge tried putting the tempered glass (which was fixed to my phone) onto another A5 which was there due to a boot loop problem, and it started to have the same problem. is it possible that all Samsung A5's assembly do not have the copper back shield or the protective cloth?
apparently nobody in the samsung shop knows how to deal with my problem because they have never seen it before. it took me quite some time to explain to each person who attempted to serve me and i only managed to show the problem to one of the personnel (which was the one who helped me fix my phone). i went back to the samsung shop 3 times in 2 days. in the 1st time, he changed the touch screen, in the second time, he changed the charging port and in the third time, he changed the motherboard.
as for the test, i turned on the pointer location and i keyed in *#7353#, and i selected TSP grid mode. that is how i checked the problem. and while i was there, the shaking only occurs at where my fingers are. i tried enabling the show touches option and the display do not register touches until i touched them.
i doubt it the the problem with my house wiring since it is the same with my other house but thanks for the suggestion. i will definitely try wearing shoes when i am at a different house. maybe both my house got wiring problem.
i learnt a lot from your post. thanks for your time and i hope to hear from u soon
JssCheonGz said:
hi darkspr1te,
thanks for ur response.
1. so it is entirely dependent on how the screen priotector/tempered glass is sticked to the screen?
Click to expand...
Click to collapse
It wont be 100% of the cause but will affect performance of the screen.
2. sorry for not including the details on my charger in my post. i am currently using an official charger that i got when i purchased my previous samsung phone(S2 gt-i9100g). i tried using the A5 charger and the problem persists. will using a powerbank recreate the scenario of the unplugged laptop charging? if it is the same, the problem is still there even when my powerbank is unplugged. i do not have a laptop at home and it wouldnt be possible for me to get my hands on a laptop that i can use these few days. i tried charging my phone in another house (in another region which is like 20 kilometers away) and it is still the same. and my brother's samsung galaxy alpha do not have this problem while charging.
Click to expand...
Click to collapse
Yes, using a non-mains connected charger will be sufficient for the test, like your power bank for example
3. so u are saying that the problem might be due to oem? once again i apologize for not including this in the post. while i am at the samsung shop, the person in charge tried putting the tempered glass (which was fixed to my phone) onto another A5 which was there due to a boot loop problem, and it started to have the same problem. is it possible that all Samsung A5's assembly do not have the copper back shield or the protective cloth?
apparently nobody in the samsung shop knows how to deal with my problem because they have never seen it before. it took me quite some time to explain to each person who attempted to serve me and i only managed to show the problem to one of the personnel (which was the one who helped me fix my phone). i went back to the samsung shop 3 times in 2 days. in the 1st time, he changed the touch screen, in the second time, he changed the charging port and in the third time, he changed the motherboard.
as for the test, i turned on the pointer location and i keyed in *#7353#, and i selected TSP grid mode. that is how i checked the problem. and while i was there, the shaking only occurs at where my fingers are. i tried enabling the show touches option and the display do not register touches until i touched them.
Click to expand...
Click to collapse
Yes,
Galaxy Alpha Images
Note on images 4 and 5 you will see the copper shield, this model does not have the conductive cloth I mentioned but the copper ground plane can clearly be seen on both the body and screen. Fake and non oem parts tend not to have this, in the body there is also a copper area which can be removed by mistake on replacement of the screen.
this is not often found in the replacement screen kit.
i doubt it the the problem with my house wiring since it is the same with my other house but thanks for the suggestion. i will definitely try wearing shoes when i am at a different house. maybe both my house got wiring problem.
i learnt a lot from your post. thanks for your time and i hope to hear from u soon
Click to expand...
Click to collapse
if it's happening at another location then you can discount this theory.
I am still leaning towards incorrect parts or assembly as this is the cause I personally see most often and i've repaired a LOT of damaged phones. As you have stated you have more or less a complete new phone if they replaced screen+motherboard.
I once repaired a phone that had been back to the OEM service center, cause of fault was copper strip from old screen touching the board, the copper slip was so small i only noticed it when it sparkled under the right light, it's mistakes like that is what I am talking about, easily missed by many.
darkspr1te
how do i check if my phone has the copper strip or not?
i am going to bring my phone to the samsung store tomorrow and hope for some answers regarding the copper strip. thanks darkspr1te
how do i check if my phone has the copper strip or not?
i am going to bring my phone to the samsung store tomorrow and hope for some answers regarding the copper strip. thanks darkspr1te
darkspr1te said:
It wont be 100% of the cause but will affect performance of the screen.
Yes, using a non-mains connected charger will be sufficient for the test, like your power bank for example
Yes,
Galaxy Alpha Images
Note on images 4 and 5 you will see the copper shield, this model does not have the conductive cloth I mentioned but the copper ground plane can clearly be seen on both the body and screen. Fake and non oem parts tend not to have this, in the body there is also a copper area which can be removed by mistake on replacement of the screen.
this is not often found in the replacement screen kit.
if it's happening at another location then you can discount this theory.
I am still leaning towards incorrect parts or assembly as this is the cause I personally see most often and i've repaired a LOT of damaged phones. As you have stated you have more or less a complete new phone if they replaced screen+motherboard.
I once repaired a phone that had been back to the OEM service center, cause of fault was copper strip from old screen touching the board, the copper slip was so small i only noticed it when it sparkled under the right light, it's mistakes like that is what I am talking about, easily missed by many.
darkspr1te
Click to expand...
Click to collapse
how do i check if my phone has the copper strip or not?
i am going to bring my phone to the samsung store tomorrow and hope for some answers regarding the copper strip. thanks darkspr1te
JssCheonGz said:
how do i check if my phone has the copper strip or not?
i am going to bring my phone to the samsung store tomorrow and hope for some answers regarding the copper strip. thanks darkspr1te
Click to expand...
Click to collapse
Sadly that can only be done by removing the screen. I dont suggest you try, ive seen the disassembly video, it's tough, one time job and if it goes wrong it's bye bye screen.
darkspr1te
darkspr1te said:
Sadly that can only be done by removing the screen. I dont suggest you try, ive seen the disassembly video, it's tough, one time job and if it goes wrong it's bye bye screen.
darkspr1te
Click to expand...
Click to collapse
I sent in my phone to the samsung store to check the charging port (which is also making some problems), and i requested them to check the copper shield.
while i was there, i realised there is another phone which has the same problem as me. could it be that all the A5 model has the same problem ? :/
JssCheonGz said:
I sent in my phone to the samsung store to check the charging port (which is also making some problems), and i requested them to check the copper shield.
while i was there, i realised there is another phone which has the same problem as me. could it be that all the A5 model has the same problem ? :/
Click to expand...
Click to collapse
I don't think it's the phone model, we would see more reports if it was, I would enquire if the other unit also had screen changed. If it has then one might assume pirate parts, no way to prove that without checking back of lcd for the oem barcode sticker. The is on possibility I only just thought of, a while back I had a client bring me a i9505 that the oem changed screen on, I just reread the emails between us and the fix was replacing the screen with a i9505 screen, the oem locally only supplies i9500 devices so they only fitted a i9500 screen, turns out there is a difference in the touch chip, I was able to prove this by attaching the touch only circuit from his old screen. No more random touches.
From this I can assume the various SM-A500 models use different touch chips. Or slightly different firmware in the chip, I have seen that before on the rock chip based tablets I support here.
Darkspr1te
darkspr1te said:
I don't think it's the phone model, we would see more reports if it was, I would enquire if the other unit also had screen changed. If it has then one might assume pirate parts, no way to prove that without checking back of lcd for the oem barcode sticker. The is on possibility I only just thought of, a while back I had a client bring me a i9505 that the oem changed screen on, I just reread the emails between us and the fix was replacing the screen with a i9505 screen, the oem locally only supplies i9500 devices so they only fitted a i9500 screen, turns out there is a difference in the touch chip, I was able to prove this by attaching the touch only circuit from his old screen. No more random touches.
From this I can assume the various SM-A500 models use different touch chips. Or slightly different firmware in the chip, I have seen that before on the rock chip based tablets I support here.
Darkspr1te
Click to expand...
Click to collapse
this is getting a little too complex for me to understand, let alone explaining it to the samsung guy. are u trying to say touchscreens from different variants of A5, such as SM-A500G is being fitted into my SM-A500F?
JssCheonGz said:
this is getting a little too complex for me to understand, let alone explaining it to the samsung guy. are u trying to say touchscreens from different variants of A5, such as SM-A500G is being fitted into my SM-A500F?
Click to expand...
Click to collapse
Yes, that's exactly what I am saying. Although it's only a theory based on prior solutions, I dont have any proof to hand other than my experience.
darkspr1te
Battery issue
My galaxy A5 have some battery issue. It won't charge after 88%,and didn't turn off after 2%. The phone is turn on over night at 2%..please help me regarding this issue.
So I was using my V60 and the dual screen was on, then all of a sudden the dual screen turned yellowish and there was a horizontal lines on the screen. I turned my phone off and even removed my phone but the dual screen was still yellowish and w horizontal line. Then about 20 mins later the dual screen went back to it's normal display. The yellowish and horizontal line was gone. Has anyone experience this? I'm kinda worried that it might happen again.
damailmann1 said:
So I was using my V60 and the dual screen was on, then all of a sudden the dual screen turned yellowish and there was a horizontal lines on the screen. I turned my phone off and even removed my phone but the dual screen was still yellowish and w horizontal line. Then about 20 mins later the dual screen went back to it's normal display. The yellowish and horizontal line was gone. Has anyone experience this? I'm kinda worried that it might happen again.
Click to expand...
Click to collapse
Man that sucks. Besides phantom touches, all good here
damailmann1 said:
So I was using my V60 and the dual screen was on, then all of a sudden the dual screen turned yellowish and there was a horizontal lines on the screen. I turned my phone off and even removed my phone but the dual screen was still yellowish and w horizontal line. Then about 20 mins later the dual screen went back to it's normal display. The yellowish and horizontal line was gone. Has anyone experience this? I'm kinda worried that it might happen again.
Click to expand...
Click to collapse
Mine has done the exact same thing twice.
Try my post here for a possible fix. https://www.reddit.com/r/LGV60/comm...c6sdg?utm_medium=android_app&utm_source=share
damailmann1 said:
So I was using my V60 and the dual screen was on, then all of a sudden the dual screen turned yellowish and there was a horizontal lines on the screen. I turned my phone off and even removed my phone but the dual screen was still yellowish and w horizontal line. Then about 20 mins later the dual screen went back to it's normal display. The yellowish and horizontal line was gone. Has anyone experience this? I'm kinda worried that it might happen again.
Click to expand...
Click to collapse
Happened to me a couple of times. My replacement is on the way. That should answer whether it is software or hardware
Three dual screen connector should be the culprit.
ercave1 said:
Try my post here for a possible fix. https://www.reddit.com/r/LGV60/comm...c6sdg?utm_medium=android_app&utm_source=share
Click to expand...
Click to collapse
Went to TMobile and got a new V60, will select the apps to exclude from power saving. Thanks!
Ryano89 said:
Happened to me a couple of times. My replacement is on the way. That should answer whether it is software or hardware
Click to expand...
Click to collapse
Just got a new replacement , hopefully I won't have the same issue again
damailmann1 said:
Just got a new replacement , hopefully I won't have the same issue again
Click to expand...
Click to collapse
Did you get it from LG, or your carrier?
Ryano89 said:
Did you get it from LG, or your carrier?
Click to expand...
Click to collapse
T mobile, they gave me a new V60 and dual screen, i was exactly on my 30 days!
damailmann1 said:
T mobile, they gave me a new V60 and dual screen, i was exactly on my 30 days!
Click to expand...
Click to collapse
Same, T-Mobile as well. It'll be here tomorrow. I was impressed with how they handled it. Did they send you a refurb or a new device?
Ryano89 said:
Same, T-Mobile as well. It'll be here tomorrow. I was impressed with how they handled it. Did they send you a refurb or a new device?
Click to expand...
Click to collapse
I was lucky, they had the V60 in the store, they gave me a new one
Ryano89 said:
Happened to me a couple of times. My replacement is on the way. That should answer whether it is software or hardware
Click to expand...
Click to collapse
Sadly replacement won't help. I had mine replaced twice, both phone and dual screen, in the first week over this issue. 2nd and 3rd ones did it too. It's software or a widespread defect. Now when it happens I just reboot and that fixes it for a day or two until it happens again.
supersonic64126 said:
Sadly replacement won't help. I had mine replaced twice, both phone and dual screen, in the first week over this issue. 2nd and 3rd ones did it too. It's software or a widespread defect. Now when it happens I just reboot and that fixes it for a day or two until it happens again.
Click to expand...
Click to collapse
Replacement fixed it for me. That post was 4 months old and it's never happened again since that time
It was glitching in mine too, I put some alcohol based hand sanitizer on the connector and wiped it with cotton buds, did the power saving exclusion as instructed.
Now it has been good since...
I have had the same problem quite a few times... I'll try that linked reddit post
Im having the same problem with mine as well. I've had the phone for several months but this problem just started about 3 weeks ago. I've been communicating with LG and will be getting a new dual screen case.
Mine turned green instead of yellow. I sent the screen part back to lg and they replaced it. So far so good.