So, my fingerprint scanner is broken and it thinks it is depressed when it is not.
This leads to constant vibrating on the unlock screen, or no feedback at all.
I have unlocked my bootloader and rooted, which has voided my warranty.
Is there any way to get rid of the unlocked icon from the boot screen so I can return the unit under warranty?
If not, is there any chance I could get motorola to send me just a fingerprint scanner?
I've only had this for a couple months, never dropped, always kept in a case.
I will be extremely upset if I have to pay for another fingerprint scanner.
Running 2.3.4 with KennethPenningtons Alien build#4.
gzrecoil said:
So, my fingerprint scanner is broken and it thinks it is depressed when it is not.
This leads to constant vibrating on the unlock screen, or no feedback at all.
I have unlocked my bootloader and rooted, which has voided my warranty.
Is there any way to get rid of the unlocked icon from the boot screen so I can return the unit under warranty?
If not, is there any chance I could get motorola to send me just a fingerprint scanner?
I've only had this for a couple months, never dropped, always kept in a case.
I will be extremely upset if I have to pay for another fingerprint scanner.
Running 2.3.4 with KennethPenningtons Alien build#4.
Click to expand...
Click to collapse
i've read that flashing the froyo fruitcake and then updating through the OTA update again takes the unlocked text off the bootloader screen, but i'm not sure if it's safe to do for everyone or even if it works for everyone.
you can find the fruitcake here: http://forum.xda-developers.com/showthread.php?t=1163009
I guess if I can remove unlocked from the boot screen I may send it to motorola, but sigh. 5-7 business days to fix. They offered 2-3 days since I *****ed, but still wanted me to pay shipping back to motorola, and I would be left without a phone for still 1 week +. I may just buy a new fingerprint scanner online, or see if AT&T will give me a loaner phone.
I love how I always buy the best phone you can get, and they are all really pieces of **** deep down and never last more than 90 days.
gzrecoil said:
So, my fingerprint scanner is broken and it thinks it is depressed when it is not.
This leads to constant vibrating on the unlock screen, or no feedback at all.
I have unlocked my bootloader and rooted, which has voided my warranty.
Is there any way to get rid of the unlocked icon from the boot screen so I can return the unit under warranty?
If not, is there any chance I could get motorola to send me just a fingerprint scanner?
I've only had this for a couple months, never dropped, always kept in a case.
I will be extremely upset if I have to pay for another fingerprint scanner.
Running 2.3.4 with KennethPenningtons Alien build#4.
Click to expand...
Click to collapse
MIUI had 'em
BravoMotorola said:
MIUI had 'em
Click to expand...
Click to collapse
Had what? 10char
Replacing the fingerprint scanner is one of the cheapest and easiest repairs to do
Sent from my MB860 using xda premium
Related
Just got my GT from Staples last night and its not unlocked. From what I have read it is completely random if you get one that is locked or not.
So is it worth it to return for another when there is a good chance that one will be locked as well?
Since the locked one can be rooted is this even necessary?
Thanks all
Raistlin1 said:
Just got my GT from Staples last night and its not unlocked. From what I have read it is completely random if you get one that is locked or not.
So is it worth it to return for another when there is a good chance that one will be locked as well?
Since the locked one can be rooted is this even necessary?
Thanks all
Click to expand...
Click to collapse
You can root, flash kernels and roms with a locked tab. I personally dont think it would be worth the hassle. My tab is unlocked but i wouldnt have cared either way honestly.
You don't need an unlocked one. It really makes no difference at all. I have a locked 32 gig t I've done just about everything with. Flashed roms, kernels, rooted just fine with no issues at all.
Totally not worth it (yet?) as you can do everything on both versions. But check to see if there is any other defect.
I also have a locked one and used it to try a few kernels / roms now. everything worked fine.
Just install CWM. Don't return it.
IMO, locked puts you at much greater risk of winding up in a bricked state that you can't recover from.
uhhh staples, my tablet has a problem
Sorry about that what is the problem?
The bootloader is locked.
What?
I cant hack it well.
What?
I want a replacement.
Uhhhh, sir, what is the problem?
The bootloader is locked.
And what does that mean?
I want to hack it, but if its unlocked, its slightly harder for hacking. Just a bit.
Im sorry, but we cant replace it if nothings wrong with it.
atticusmas said:
uhhh staples, my tablet has a problem
Sorry about that what is the problem?
The bootloader is locked.
What?
I cant hack it well.
What?
I want a replacement.
Uhhhh, sir, what is the problem?
The bootloader is locked.
And what does that mean?
I want to hack it, but if its unlocked, its slightly harder for hacking. Just a bit.
Im sorry, but we cant replace it if nothings wrong with it.
Click to expand...
Click to collapse
Wow, you typed that entire imaginary conversation without even knowing that BestBuy will accept a return or exchange for any reason or for no reason at all. If you want to return a Tab because the bootloader is locked, that's perfectly within your rights under their policy.
Thanks everyone, I probably would just say that the battery is draining quickly or that screen randomly turns off, just like many people have reported about this tablet.
But going through all of that and then ending up with one that is also locked would suck, then due to karma, I may get one that has one of the problems I claimed my original one had...
Hey guys... been checking around.. have a few quick questions. Just to give you an idea.. I've rooted and flashed my own Captivate, now my brother is looking for a new phone so we may get him an atrix.
1. How common is it to hardbrick the atrix? I know that on the captivate a hardbrick is an extremely rare happening, and you can almost always go back to stock via odin.
2. Is CM7 officially available? if so are the nightly releases fairly stable?
3. I know that flashing voids the warranty, and I wouldn't try to redeem a phone I ruined by overclocking or anything like that.. However, I prefer to have a way to completely remove anything I did to the phone. Is this possible?
1. Not very. Unless you try to downgrade from 4.5.91
2. I'm using cm7 now. No nightlies but 0 issues! VERY stable!
3. If you unlock bootloader its unlocked. No going back.
Sent from my MB860 using XDA App
Like joe said a hard brick is not very common, unless you don't follow directions. Cm7 is currently in beta for the atrix, but it is very very stable. No web top or finger scanner try though. Once you unlock the phone, during startup wroth the red M in thee upper left it will say unlocked. So nope, no way to undo it all.
Sent from my MB860 using XDA App
I'm going to agree with the the first two points earlier posters made, but as for relocking the bootloader, I think it can be done if you sbf(not recommended) back to the stock 3.4
Sent from my Unlocked Gingerblurred Atrix
Thanks guys, I know that on the Captivate if you go back to odin it returns it to stock.
I am hesitant to root something that can't be reverted.. not a good situation if something goes out.
I don't think he is too worried about the finger print scanner or webtop.
My friend wanted his Atrix rooted i took it home and did it under a hour, I had no experience with command prompts at the time
Sent from my VS910 4G using XDA App
There's an easy to follow guide if you only want root, not unlocked bootloader. Other than removing bloat its mildly pointless though
Sent from my MB860 using XDA App
krad54 said:
I'm going to agree with the the first two points earlier posters made, but as for relocking the bootloader, I think it can be done if you sbf(not recommended) back to the stock 3.4
Sent from my Unlocked Gingerblurred Atrix
Click to expand...
Click to collapse
I was under the impression that unlocking the bootloader cannot be undone, which is why the hardbrick occurs when flashing back to an earlier version after the GB OTA update.
I believe flashing a fruit cake should give you the stock Motorola bootlogo (no "Unlocked" at the top) image, but the bootloader will still be unlocked.
The biggest issue here is honestly this.
I don't want to get a phone with some sort of manufacturer defect, then not be able to claim the warranty because the phone was at some point in its life flashed. (Sometimes it takes a while for the defects to actually pop up..)
I don't believe in overclocking or anything like that.
If I softbrick a phone I can usually fix it on my own.
I just don't want say, the speaker to go out and it have nothing to do with what rom he is running..
And then for my brother to be out of a phone, just because the speaker went out.. despite it having nothing to do with the fact it was flashed..
As to the bootloader, yes you can flash earlier versions and the "unlocked" at the boot screen will disappear, however there will remain evidence that you had unlocked the bootloader before if they investigate it
That being said there's been quite a few people who have been able to get warrenty replacements and repairs sending back their phones after flashing back..I haven't heard of anyone who's phone has been investigated that deeply and rejected
That works.
I mean, I don't have any intention of overclocking or pushing the hardware out of spec or anything.
I figure as long as whatever goes wrong is reasonable and not related to doing something stupid with the device we will probably be ok.
You don't need to overclock that phone at all ... rooting it's simple as I posted before. There some bootloader blocking you from loading roms, can be taken off.
Sent from my VS910 4G using XDA App
While completely bricking the Atrix is hard to do, it's still possible if you don't carefully read all the instructions. I do miss the Captivate though, it's incredibly easy to flash and recover from any mistake. The CM7 beta build is very stable, I have been using it since the last update was release on the 13th of September and haven't experienced any big problems. If your brother is looking at the Atrix for the webtop or fingerprint scanning capabilities though, just know that the current CM7 build do not yet support them.
From what I've read so far, I haven't seen anyone trying to use their warranty have a problem with the unlocked bootloader. If you're going to buy it through AT&T, I'm pretty sure they're oblivious to it anyway. Last time I exchanged my phone at the repair center, they didn't even bother to see if it booted. They just took it and handed me another one on the spot.
Send my Xperia S in at the end of June for the yellow tints problem. Waited two weeks and Sony replied that they wouldn't repair the phone because of "illegal unlock"?? The phone is factory unlocked. Tried to discuss this issue on http://talk.sonymobile.com/thread/34135, and 1 day later my account with sonymobile was suspended. Just feel so disappointed with Sony's customer service.
Wow.
What was your user name over there?
Have you unlocked your bootloader or sent it in rooted or something like that?
If that's the case, it's normal that they didn't touch it as you lost your warranty if you unlocked your bootloader. If you rooted it, you should have restored it before sending, because technically, rooting voids your warrantytoo.
Maybe you bought it used and the previous owner unlocked the bootloader and didn't tell you?
ditto (well i unlocked the bootloader, with a code provided by SONY, which is hardly illegal, but I guess they're really playing the voided warranty issue on this)
skip0pot2mus said:
Wow.
What was your user name over there?
Click to expand...
Click to collapse
evppp see the last two-three pages
shvyue said:
Send my Xperia S in at the end of June for the yellow tints problem. Waited two weeks and Sony replied that they wouldn't repair the phone because of "illegal unlock"?? The phone is factory unlocked. Tried to discuss this issue on talk.sonymobile.com/thread/34135, and 1 day later my account with sonymobile was suspended. Just feel so disappointed with Sony's customer service.
Click to expand...
Click to collapse
Had got the same problem with yellow tints, but my phone wasn't unlocked and has been repaired by Sony in two weeks.
If you had unlocked your phone even with the Sony method it's indicate that warranty is avoid in this case.
Interesting...with an unlocked bootloader it still shouldn't have been an issue. Your warranty is in theory still intact, just with CPU modifications and such afterwords that can void it (overclocking and such with custom kernels). In the terms it just says "may" so they avoid liability if you break it yourself. It appears in this case (and the other one posted above) they decided to throw that out the window and just say "meh, sorry, today, because it's cold and didn't sleep well, its your fault."
You didn't by any chance have Doom's kernel on when you sent it in?
It's almost like every center changes their interpretation of a voided warranty depending on the weather or if they just feel like it .
I wouldn't associate your account being blocked as Sony's fault though, as you picked a username that appears to be picked by bashing your head on the keyboard . It was probably what they thought was a spam account?
If you formatted the device then reflashed it with a stock GB firmware would anyone be able to tell that it had been unlocked ever?
kensama said:
Had got the same problem with yellow tints, but my phone wasn't unlocked and has been repaired by Sony in two weeks.
If you had unlocked your phone even with the Sony method it's indicate that warranty is avoid in this case.
Click to expand...
Click to collapse
Sony really need to sort themselves out, been going backwards and forwards for weeks. Latest issue is they are now claiming I purchased my phone in another country, it was supplied by my carrier.
Been a Sony fan since x10, but they are getting worse with cs. The phones are better, but they really need to train their staff.
My phone is not foreign, how the hell would they know in the first place? They've never seen the phone and I have never been asked for an imei number.
This is a joke now.
Sent from my XperiaS via transwarp conduit.
shmoejoe said:
I wouldn't associate your account being blocked as Sony's fault though, as you picked a username that appears to be picked by bashing your head on the keyboard . It was probably what they thought was a spam account?
Click to expand...
Click to collapse
This guy:
"nolramlb" hasn't been banned, his name is terrible, and he's made over 1200 posts in ONE MONTH, now that's some spam!
We over in the HTC forums have the same prob, unlock the bootloader then you lose all warranty on your phone. We have faulty WiFi antenna on the One X, the contacts don't connect the antenna correctly, HTC say that if you unlocked your bootloader you can't get the antenna fixed, no one can say how unlocking a bootloader and WiFi antenna can be connected in any way, but HTC are being dogs about it. As for the yellow tints, they are a common problem across the bord, it's only the glue sticking the screen and the glass, play some games, give your phone a good use to heat it up and you will find that,the yellow tints go after a week or so
It's odd to see that it seems all/most mobile manufactures some what lack customer service.
Sent from my HTC One X using Tapatalk 2
skip0pot2mus said:
This guy:
"nolramlb" hasn't been banned, his name is terrible, and he's made over 1200 posts in ONE MONTH, now that's some spam!
Click to expand...
Click to collapse
that picture is pretty terrible as well Looks like its a bad cialis commercial.
hi all,
To get it repaired by sony:
so bootloader relocking thread
relock bootloader
and send it back to sony (i did it with my play and they repaired the screen)
nickholtus said:
hi all,
To get it repaired by sony:
so bootloader relocking thread
relock bootloader
and send it back to sony (i did it with my play and they repaired the screen)
Click to expand...
Click to collapse
I did that, they repaired it the first time, second time they didn't. Isn't the DRM stuff gone forever, that's how they can tell?
shmoejoe said:
Interesting...with an unlocked bootloader it still shouldn't have been an issue. Your warranty is in theory still intact, just with CPU modifications and such afterwords that can void it (overclocking and such with custom kernels). In the terms it just says "may" so they avoid liability if you break it yourself. It appears in this case (and the other one posted above) they decided to throw that out the window and just say "meh, sorry, today, because it's cold and didn't sleep well, its your fault."
You didn't by any chance have Doom's kernel on when you sent it in?
It's almost like every center changes their interpretation of a voided warranty depending on the weather or if they just feel like it .
I wouldn't associate your account being blocked as Sony's fault though, as you picked a username that appears to be picked by bashing your head on the keyboard . It was probably what they thought was a spam account?
Click to expand...
Click to collapse
haha, that's interesting. I got that username because they said my normally used one has been taken. I've never done any CPU overclocking/mod, or never had any customer kernel installed. I don't know their "illegal unlock" means network unlock or software unlock. The phone was sent back to the repair centre with original GB software.
Here is the feedback from Sony UK's repair center, if this can help. I can guarantee the phone is working properly with photo evidence. I don't know why see put Display broken rather than "yellow tints".etc. Now the phone sounds totally dead at the Sony repair center.
Perhaps they tested it for so long it's run out of battery!
I'd be complaining like hell right now to Sony Customer Services!!
shvyue said:
Here is the feedback from Sony UK's repair center, if this can help. I can guarantee the phone is working properly with photo evidence. I don't know why see put Display broken rather than "yellow tints".etc. Now the phone sounds totally dead at the Sony repair center.
Click to expand...
Click to collapse
exactly what i had with them, don't worry, it's not BER at all, there's probably not an option on their system for "owner unlocked bootloader and voided warranty"
sminki said:
exactly what i had with them, don't worry, it's not BER at all, there's probably not an option on their system for "owner unlocked bootloader and voided warranty"
Click to expand...
Click to collapse
So what did they do with you phone? Have you got your phone repaired finally?
shvyue said:
So what did they do with you phone? Have you got your phone repaired finally?
Click to expand...
Click to collapse
They sent it back unrepaired, free or charge at my request. (to be honest it was't too bad, and as i've been without it for over a month in total I was getting sick of it!)
So I'm sending in my phone already to get the screen fixed, which broke by some weird accident. But I have unlocked, rooted and all that jazz. I know HTC is going to wipe my phone when they get it, but do you think I'd have any issue because I have modified the recovery? I restored back to the stock rom with nothing installed except SuperSU. I could understand if I had a problem with the hardware in the phone itself, but they should have no reason not to fix my broken screen which has nothing to do with firmware or unlocking. I've already reset the phone myself which has no personal information. I haven't even set up my google account on it.
I think reports have been mixed on whether HTC honors the screen replacement warranty on modded phones (bootloader unlocked, etc). Return the device to as close to stock as possible, and hope for the best is probably all you can do.
One person on here has mentioned that while the "regular" device warranty mentions that modding the phone may void the warranty; the "add-on" screen replacement warranty does not make any mention of this. So that may be an point of argument in your favor.
I will HOPE as hard as I can. Might have to shell out $200 at the local repair shop. It would bother me though if it was rejected and all I want fixed is the screen, they have no buisness messing with my phone other than testing to make sure the screen works.
HTC will fix the screen either way, the warranty question just determines whether they charge you or not. I think the charge is $250 if the warranty is not honored. So not much more than your local shop is going to charge. Plus, I think taking the phone apart is tricky, so I'd probably trust HTC to do it more than a local vendor. I've seen some real hack jobs on the One X (which is polycarbonate not metal, but similarly difficult to disassemble) by random repair shops. Although of course the quality of workmanship by repair shops will vary, and I'm sure there are plenty of good ones out there.
HTC is refusing to replace my screen even though I flashed the stock ATT RUU back on the device. They claim that they can't test the Screen panel after it's been replaced because "security is off" on the device. I called them out on it and they have been going back and forth with the engineering department and repairs and still claim that because the security is off they can't replace the screen because they can't test it. But if I pay $290 they'll replace the main board as well. I even had to agree to try a partial repair and still no.
isn't the diagnostic tool a dialer pad code they enter?
I been on hold for 45minutes now waiting to talk to someone...
absalonprieto said:
HTC is refusing to replace my screen even though I flashed the stock ATT RUU back on the device. They claim that they can't test the Screen panel after it's been replaced because "security is off" on the device. I called them out on it and they have been going back and forth with the engineering department and repairs and still claim that because the security is off they can't replace the screen because they can't test it. But if I pay $290 they'll replace the main board as well. I even had to agree to try a partial repair and still no.
isn't the diagnostic tool a dialer pad code they enter?
I been on hold for 45minutes now waiting to talk to someone...
Click to expand...
Click to collapse
any update on what happened bro?
i heard that if you tell them the screen was cracked due to physical damage and clearly no software installed on the phone had any impact on the screen cracking they would fix it... im currently on a fuzz not sure what to do, i cracked my screen earlier today =(
Just a word of advice and I know everyone is different but I always wait until my devices are out of warranty before I do any modding. That's just me because I don't have the time to deal with the stuff you're going through. Anyway this is the first devise that I’ve not wanted to start modding right after I got it. Yes, it’s that good IMO.
Good luck I hope you get it resolved without too much expense.
HRodMusic said:
any update on what happened bro?
i heard that if you tell them the screen was cracked due to physical damage and clearly no software installed on the phone had any impact on the screen cracking they would fix it... im currently on a fuzz not sure what to do, i cracked my screen earlier today =(
Click to expand...
Click to collapse
still refused to fix it, they refused to give me a credible answer just that because security was disabled from the device they couldn't do it.
I would say make sure you enable S-Off and are back to an offical Rom, that might improve your chances of getting it partially repaired.
I flat out told them, I didn't like their lack of transparency and would be putting the phone on craigslist and buying any other device that wasn't HTC.
a bit petty but made me feel better.
Just to chime in here and share my experience. My display became messed up either through being damaged internally, or having the data cable come loose, etc. No cracks or any visible external damage at all. Anyway, phone was unlocked, rooted, running a custom ROM, and S-Off. Since the phone was less than six months old I shipped it back to HTC for replacement under warranty. Before I shipped the original I returned it to stock via RUU and re-locked the bootloader, but left it S-Off. HTC has just shipped me back a replacement without any hassle at all. Total cost to me was $19 for expedited shipping. I should point out that other than the ugly display my phone was functional - touch screen and all. But it does seem from my experience that HTC will still honor the warranty on modified devices if the failure is clearly hardware related, as mine was. BTW, I unlocked through HTC, so they could have checked if they wanted to.
I might try resetting security and sending it back again. I did a rather half added job last time. I was worried about the replacement option because that might have generated a charge to my credit card. Did you have to put a credit card on hold?
Sent from my HTC One_M8 using XDA Free mobile app
So, I received my phone back yesterday, and couldn't help but notice a huge crack going from top to bottom of the phone. This crack wasn't there before , Originally the screen had been badly scratched. I tried to open a ticket again to replace, and they say that due to "negligent use" (Bootloader unlocked/Security OFF) my phone is now fully out of warranty. I told them this is ridiculous, I'm not asking for a new phone; I just want my screen repaired under HTC Advantage, and need this escalated. Hoping to get a call from a manager today. I'm very unhappy with HTC.
This seems like a magnuson moss act violation. Thoughts?
absalonprieto said:
I might try resetting security and sending it back again. I did a rather half added job last time. I was worried about the replacement option because that might have generated a charge to my credit card. Did you have to put a credit card on hold?
Sent from my HTC One_M8 using XDA Free mobile app
Click to expand...
Click to collapse
I did not have to put a credit card on hold because I shipped them my device first and have just done without for a week or so. I think you only have to make a credit card deposit if they ship you a device first.
absalonprieto said:
So, I received my phone back yesterday, and couldn't help but notice a huge crack going from top to bottom of the phone. This crack wasn't there before , Originally the screen had been badly scratched. I tried to open a ticket again to replace, and they say that due to "negligent use" (Bootloader unlocked/Security OFF) my phone is now fully out of warranty. I told them this is ridiculous, I'm not asking for a new phone; I just want my screen repaired under HTC Advantage, and need this escalated. Hoping to get a call from a manager today. I'm very unhappy with HTC.
This seems like a magnuson moss act violation. Thoughts?
Click to expand...
Click to collapse
More discussion about the screen warranty here: http://forum.xda-developers.com/showthread.php?t=2767547&page=14
Of particular interest is Post #139, which says the HTC rep claims S-off prevents access to the video calibration tool (sounds kinda made-up to me). Then later in Post #146, HTC appears to backpedal a bit, and offer the free replacement if the customer agrees to take "full responsibility" if there are issues with the motherboard later.
Thought I was going to have to use HTC Advantage today when I dropped my phone on my hardwood floor. It landed perfect on the screen and made an awful smacking sound. I just sat there in disbelief scared to pick it up. When I did everything was A-OK.
Hope you get this straighten out. Good luck.
I like and enjoy my tablet. Some months after I bought it, it developed a yellowish edge on the screen. I sought to have the tablet repaired only to find that Sony have declined to repair the tablet because they say that the yellowish edge could have only been caused by external pressure on the screen. There is absolutely no indication of this. There is absolutely no damage to the screen. I think it is a cop out and would be interested to hear if others have had this problem.
I had it like 4 months ago. There were yellow smudges on the edges around the screen. I took my tablet to the place I've bought it and it was covered by warranty.
I think there were some other guys facing the same issue, more or less all of them covered by warranty....use search to find posts by them.
I also have it since a few months. Most probably caused by pressure while transporting the tablet in my rucksack. Since it's in the corners, it doesn't bother me so much - otherwise the tablet works perfectly.
i had the same problem a year ago after 7 month of ownership. I sent it back to Sony and they replaced the screen.
I also have some yellowish tint on with the new screen for some time now. I've been considering sending it back again since I have an extended warranty.
They did not make any difficulties accepting it back the 1rst time (in France)
Same problem for me after 10 mounth, and it seem that even a small pressure on the screen make the digitizer touch the lcd.
I'm thinking about send it to the SAV, but my bootloader is unlocked, the system is rooted and i don't think the firmware i flashed come from the country were i bought it (france too), so, i'm afraid they won't agree to cover my problem with warranty :-\.
Do you think they can see if i restore everything to stock and lock?
If you made a backup of the DRM files (which get deleted by unlocking the device) before unlocking, chances are you can restore everything back to stock, yes. If you didn't, they'll recognize it.
Thank you for your answer . I did not . I didn't care because usually i don't need the warranty, except this time... Do you know if the drm are linked to the serial number of the tablet or only to the model?
You have NO chance of restoring the DRM files, period.
andralex8 said:
Same problem for me after 10 mounth, and it seem that even a small pressure on the screen make the digitizer touch the lcd.
I'm thinking about send it to the SAV, but my bootloader is unlocked, the system is rooted and i don't think the firmware i flashed come from the country were i bought it (france too), so, i'm afraid they won't agree to cover my problem with warranty :-\.
Do you think they can see if i restore everything to stock and lock?
Click to expand...
Click to collapse
My tablet was rooted and unlocked from day one. I did not backup the DRM keys. But it got accepted for servicing. anyway I simply removed root and relocked the boot loader before sending it back . They don't seem to be too difficult.
PS: I'm also in France.
bbarou said:
My tablet was rooted and unlocked from day one. I did not backup the DRM keys. But it got accepted for servicing. anyway I simply removed root and relocked the boot loader before sending it back . They don't seem to be too difficult.
PS: I'm also in France.
Click to expand...
Click to collapse
Unfortunately for me, my screen is now broken (caused by a lot of bad luck...), so no warranty anymore.
But thank you anyway for this information, i think it could be useful for other people in the same case with the DRM keys.