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So heres the story, My Mom was due for an upgrade. We researched and researched until we were about MAD. And we finally decided on the Droid x2. She finally recieved it in the mail today and we got it activated. The thing is buggy as mess. You can simply unlock the phone and it randomly brings menus, the internet browser, and apps up at will. It brings up the power off and Air plane mode options when the power button has not even been touched. Heck, it even pulls up the Calender app when you click on the Market Application. She is very dissapointed and we don't know what to do. Should she:
1. Maybe wait for an OTA that addresses these issues?
2. Do a factory reset?
3. Return the phone and get a refurb/different phone?
Larry94 said:
So heres the story, My Mom was due for an upgrade. We researched and researched until we were about MAD. And we finally decided on the Droid x2. She finally recieved it in the mail today and we got it activated. The thing is buggy as mess. You can simply unlock the phone and it randomly brings menus, the internet browser, and apps up at will. It brings up the power off and Air plane mode options when the power button has not even been touched. Heck, it even pulls up the Calender app when you click on the Market Application. She is very dissapointed and we don't know what to do. Should she:
1. Maybe wait for an OTA that addresses these issues?
2. Do a factory reset?
3. Return the phone and get a refurb/different phone?
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Click to collapse
Return the phone and get another brand new one. There's definitely something wrong with the touch screen. You can try a factory reset first, if you like.
Indeed - Do #2 while calling Verizon for a #3 replacement. It sounds like you got a seriously screwy X2!
Sent from my DROID X2 using XDA App
I think I fixed it! I read earlier on droid forums that Moto Blur is bad at memory management so I downloaded Advanced task killer and killed all the apps currently running. Since I have done that no weird things have happened.
EDIT: NEVERMIND!!! UGH..
Definitely exchange it. Sounds like you got a bad phone. The X2 should not be acting like that at all.
you still have a problem / issues
task killer is not the answer
Ok guys its all good now. I got on the phone with Verizon and they told me to take it to my local Verizon store for a replacement. After a head ache of a time with a bunch of goobers who didn't even know how to use the blasted things beside doing a factory reset we got a brand new x2. Its running like a dream with absolutely no problems. She loves it!
Thanks for your help!
I have random reboots just got it off the charger and rebooted.i was with t mobile and had g2x that had similar issue if it continues I will return it.
Sent from my DROID X2 using XDA Premium App
I just got mine today. I had 3 droid x's that had to be exchanged due to DOA warranty replacements. They finally sent me a DX2. It would not activate. When i touched the droid it went thru the activator and constantly pushed the one key. there was no keypad on the screen. they are sending me another one. somehow i took it to the verizon store and the guy just touched it and it worked fine. Now i get it home and its laggy as hell. I think im going to send the first one back and keep the replacement. Anyone have issues with this as of yet?
tgrantjr said:
I just got mine today. I had 3 droid x's that had to be exchanged due to DOA warranty replacements. They finally sent me a DX2. It would not activate. When i touched the droid it went thru the activator and constantly pushed the one key. there was no keypad on the screen. they are sending me another one. somehow i took it to the verizon store and the guy just touched it and it worked fine. Now i get it home and its laggy as hell. I think im going to send the first one back and keep the replacement. Anyone have issues with this as of yet?
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Exactly what was happening to my Mom's DX2. Phone was imputing commands when the screen was not being touched. Took it up to Verizon and it worked beautifully for the guy. We waited till the manager came and she got us a replacement. Its working great.
Well i have had it up to my ears in these replacements. Im really getting to know the fedex guy. while i was seeing if anyone else had these problems the phone screen started going glitchy on me. It was blinking and went to the dialer and the browser just sitting on my desk. I think there is only one alternative to this. The customer service manager will call me tomoro to check if i have everything working. I can almost guarantee it will not be. either she exchanges it for something else with a 4.3 inch screen. they told me that it can only be exchanged for something in the same range and they offered me a vortex. I dont know how they even compare in the same universe. I think ill complain enough and go to the store and see about getting another phone, or i will just take my business over to sprint (which they can see from their store in the mall) and get a nexus or an evo. Im tired of this replace after replace bull. Anyone else have these thoughts?
So, I guess I will be returning to Sprint today to exchage my photon yet again. This will be my 3rd time taking my phone back. I upgraded from an Evo that never gave me one problem and it was my rooting/flashing/hacking guinea pig.
My first phone had a screen glitch and would look fuzzy after it warmed up from normal use. This one has been shutting down on me after it sits idle for a few minutes. I will use it for a while and it fine. I set it down and come back a few minutes later and its off and wont boot. I have to pull the battery on this thing 10 times a day. However, if I have it docked or I am using it everything is fine. I have recently flashed the new update and rooted hoping that would help but it hasnt.
Crazy to think I have had 2 phones both with problems and my buddy hasnt had a single problem with his.
Sounds like a bad batch or one heck of a coincidence. Mabe try getting Sprint store to order you a new replacement instead of getting another one from their current inventory. When the Photon works properly it's a great phone. Regardless Sprint will make it right.
Yeah, I cant complain about Sprints service so far and I do like the phone regardless of the problems I have had. I just hope the bugs get worked out and it gets as much support as the Evo. I was so disappointed with the 3D, which is why I went with the Photon.
My sister had a similar problem with the Moment, she too had it replaced 3 times, the forth one worked fine. One of my EVO's 4G had the infamous charging port disconnect/breakage issue and had to be replaced as well. So far the Photon is okay except the call bug, but thats no longer a problem after doing the steps outlined in the development section. Hope you get a good replacement.
TS
Sounds like you need to go to another sprint store
Sent from my MB855 using Tapatalk
Has anyone had a problem with the the Evo 3D not responding on games with touch points?
Here is what I am experiencing.
All emulators I've tried, and nearly all touch-heavy games have had problems. During game-play, the touch points become unresponsive for a few moments and then start working again; or not at all. Multi-Touch points.. like when you are running on Meganoid and jump, instead of still running when he hits the ground like he is supposed to, he just stops. And I have to repress the directional points to get him going again. This is a very big problem with Emulators as well. Though I did not experience this when I was using the EVO 4G.
Has anyone had this happen? And if so, if there a solution?
I have a Video of the problem. (can't post the link, of course) But it's on my YouTube Channel MatlockEvo.
Sorry for the poor quality in advance. Can't find my Tripod for the camera. Had to work with my Laptop's Webcam.
Well, I play Tapsonic on E3D and it has to be the most "touch heavy" games ever, like 1000 taps on the screen in less then 3 mins. It responds very well, I never had any problem at all. Maybe your device is faulty.
Went to Sprint yesterday and sat.. literally, I had their Lead Tech sit besideme.Heacted likehedidn't know what to do lol Showed him what i was experienceing, and let him play with my phone. Showed him the multi touch apps and how they would jerk and eventually stop working. Told him how I tested the Digitizer with the #*#*3424*#*# code. He questioned how i knew about it. Duh.. LOL
Anyway, we tried problem solving, and eventually concluded it was more than likely a software issue.
Before i went to Sprint, i told myself if I could not get the problem solved, I would go ahead and Root for CyanogenMod. Maybe that would help the issue.
I did a Factory Reset and started over, again. The first thing I did was download Meganoid, to see if, just maybe, this time it would work right..
.. and wouldn't ya know it.. I am having no issues at all with my touch points.
Matlock.EVO said:
Went to Sprint yesterday and sat.. literally, I had their Lead Tech sit besideme.Heacted likehedidn't know what to do lol Showed him what i was experienceing, and let him play with my phone. Showed him the multi touch apps and how they would jerk and eventually stop working. Told him how I tested the Digitizer with the #*#*3424*#*# code. He questioned how i knew about it. Duh.. LOL
Anyway, we tried problem solving, and eventually concluded it was more than likely a software issue.
Before i went to Sprint, i told myself if I could not get the problem solved, I would go ahead and Root for CyanogenMod. Maybe that would help the issue.
I did a Factory Reset and started over, again. The first thing I did was download Meganoid, to see if, just maybe, this time it would work right..
.. and wouldn't ya know it.. I am having no issues at all with my touch points.
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I had some touchscreen probs today. I had a dead zone over the e, s, x, buttons that went from top to bottom. I couldn't use the touchscreen in that section whatsoever. I went to sprint, showed them the line drawing test using HTCs testing app (v1.0) and an hour later I had a new touchscreen installed. I recommend getiing it looked at. More than likely it's hardware related, but comes and goes, but will eventually go. That's my two cents. Good luck to ya!
Sent from my HTC EVO 3D using Tapatalk... Get in the 3rd dimension!
Hey,
So I'm on my 3rd E3D. htc unlocked with hoot 1.5 until team evil /devnull releases an hoot 1.5 workaround.
I've used and reinstalled 3 different roms now. I've noticed that I'm having issues with my touch screen. When I try to hit the t key, the e3d only registers an r or y key. I tried switching to the default keyboard. Same thing. In the USA today app, I can't hit the sports section...
I've had this issue on MIUI, olymupus and blackened roms.
Only fix has been to pull the battery and reset the phone. But I'm getting tired of doing this 4-5x a day.
Any ideas?
Maybe try flashing back to stock, if its giving u issues on stock it might be hardware and not ur ROM
Sent from my PG86100 using xda premium
Same issues.
I have the Total equipment protection. I'm unlocked HTC method. Any advice on how to turn it in? How do I file a claim?
found this...
http://forum.xda-developers.com/showthread.php?t=1206188
seemed to work for me so far, no more having to turn off screen or rotate to get touch press recognizes...will report back later to confirm if it really helped
Thanks for the response. But its not a calibration issue.
Half the keys on the keyboard aren't responding, and its consistently the same keys. I'm watching as my phone go bezerk right now. Some how its browsing the web, then selected the messages app, bounce around a webpage it opened. opened up the app drawer.
The 4 hardware keys aren't responsive.
I'd figure a virus. But I haven't even installed any software since I reloaded the default RUU (Whatever).
Local sprint store said they've seen a lot of this. When I came in and told them I had a problem with my evo3d, lady finished my sentence about the screen not working.
I'm still waiting for a replacement phone :X
I chose a HTC device because I heard they have great build quality and better support than samsung and moto.
But considering I'm getting my 4th evo in as many months. It seems pretty bad.
I am by no means rough with my phones. I kept the same iphone for 3 years with no issues. Before that, I had my treo for 2 years until I decided to get an iphone.
I'm seriously doubting staying with android/htc now. I'm tired of going back to sprint all the time to get a properly working phone.
Dude I think uve just gotten some sh*tty luck tbh. I had the moment, the transform, the evo shift, and now the 3D. My dads got the evo and used to have the transform. My moms got my old shift and used to have the transform. My bros had the moment, transform, evo, and now has the nexus S 4g. And none of us have ever had any hardware related issues at all :/ hopefully u choose to stick with Android man its a great OS. And u never know, maybe the android gods are punishing u for that failphone: p lol
Sent from my HTC EVO 3D using xda premium
I had a problem with my e3d and the screen would wig out every once in a while and i would have to lock the screen and unlock it before it started working and even then didn't work all the time. i went to the sprint store and the tech guy looked at it and basically said the battery was touching the ribbon for the screen thus causing bad stuff. so he straight up replaced the screen for free and i havent had any problems since then. hope this helps.
It's phantom pressing. I had that issue with a 4g of EVO, replaced digitizer and screen, no luck. Never did find the problem, sold it for cheap to keep from breaking it
Sent from my PG86100 using XDA App
my replacement was supposed to arrive by 3 pm today or (end of residential delivery service). Tired of going over to the sprint store because they never answer the phone. Not that I can call them anyways. Can't use the 2 key anymore on the dial pad. Hitting the capacitive? menu button somehow registers as a 7 now in dial pad.
first time this happened, it was on the day after I just had just received a replacement. It was more of a screen sensitivity issue. Sprint tech support (corporate store here in NYC) said I had installed a bad program. But eventually agreed to replace it.
this 2nd time has been much worse. besides dead keys, I also get the wigging out.
I'm just 6? months into my sprint contract. I guess if the phone still isn't in by tomorrow (couldn't pick it up till wednesday since I have a 24 hour shift tomorrow), I may just eat the ETF and try out the galaxy nexus on verizon.
Other option is the SII? or iPhone 4s. But those phones I'd be paying full price for. Plus I told myself no iOS until iPhone 5.
I like iOS, but I wanted to try android. So here I am.
Ipad1, evo3d, TP running CM7, alpha 3
Finally picked up my replacement E3D. They all remembered me since I've stopped in every single day. Asked if I called. Gave my smart ass response "I would have if my phone would allow me to dial a phone number". Even then when I dialed from work, no one ever picks up.
We went over my new phone options if phone dies again. Basically phones that are at least a year old. Evo shift, evo 4g (I think). Basically any android phone but the one I would be interested in, the samsung sII.
Well, hopefully phone lasts long enough for that phone to be an option.
Not trading to a phone I could have gotten for free or less when I bought my evo3d.
i give up. new phone won't even charge now. 3 chargers and a macbook that disables the usb port because its trying to draw too much charge.
screen works at least....
So i have been anticipating the vigor, or now the Rezound as its called, and finally got it shortly after release. Now its all hacked and cracked and thanks to ziggys kernal its even jacked. lol But it didn't start that way...
Got my first Rezound for xmas and it was great, except for the two dead pixels. I was trying to talk myself into not worrying about it cause the phone was quick and nice and i really didn't wanna send it back. I figured, well, i can always swing by a store and see if they will switch it.
So after work the next day i stopped by my local VZW and asked them to exchange it as DOA or damaged on arrival. Surprisingly (and without hassle) the sales rep says sure! so he goes to switch it out and grabs me another, after he took 45 minutes typing in the esn and sim (esn swaps take seconds) before i even leave the store i try to download firefox. Insta-fail. all apps crash, phone locks up and reboots. Im going, great. what a trade i made. Then it starts boot looping.
So before i hit the door i make a u turn and tell the rep. he tried to claim that only one DOA is allowed per customer and that there wasn't anything he could do. i started laughing at this point, asked for his manager and she comes out and tells him to push it through and gets me another one. He grudgingly agrees and goes to the back to try again.
He comes back and starts from scratch and after an hour hands me the new phone. same thing happens, locks and boot loops. this happened THREE more times, a total of 5 returned Rezounds in a row. i was shocked.
Now i finally have a good one and like i said its running great, but DAMN did it take forever to get a good one!
You probably have the worst luck ever.
Agreed, worst luck ever. Glad you got everything worked out, though.
sounds like a bad batch with corrupted software.
Terrible luck. That's also why I'm scared to swap mine out
Sent from my ADR6425LVW using xda premium
How in the world can there only be one DOA per customer? That's as dumb a policy as there is.
Sent from my Rezound via Tapatalk
I feel pretty sure about the bootlooping being caused by some network 4g/3g related thing. Removing the cover on any of those would have stopped the bootlooping and let you use the device. Most likely it's the 'authentication' issue that's been talked about, seeing as you were switching esn/sims in rapid fashion, or maybe the rep was doing it wrong was causing the glitch to surface.
I doubt you got 5 physically bad ones in a row like that.
Just out of curiosity what app were you trying to download from the market everytime this happened? I'm gonna make sure to avoid that app....