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When i got my 3d yesterday the rep told me that after the 23rd of July there going back to mail in rebates .
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james873 said:
When i got my 3d yesterday the rep told me that after the 23rd of July there going back to mail in rebates .
Sent from my PG86100 using XDA App
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Big deal, stick to Radioshack or Bestbuy and they honor it on the spot. I used to dread getting a new phone when I only went to the Sprint store...for many reasons...that wasn't even one of 'em. Not to mention no restocking fees to worry about.
That and the Sprint store near my house is staffed by potentially the most inept bunch of fools I've ever seen. I've gone in for screen protectors and stood in line for 20 effin' minutes while the entire store piled up with more people...there was only one person in line in front of me...fully staffed store...and it was like nothing was moving at all. It's amazing that they get anything done at all.
Sure, I could have left, but I was ironically entertained at how awful the experience was. I just had to see how far it went on for. I'll never go back there again...for anything...
daneurysm said:
Big deal, stick to Radioshack or Bestbuy and they honor it on the spot. I used to dread getting a new phone when I only went to the Sprint store...for many reasons...that wasn't even one of 'em. Not to mention no restocking fees to worry about.
That and the Sprint store near my house is staffed by potentially the most inept bunch of fools I've ever seen. I've gone in for screen protectors and stood in line for 20 effin' minutes while the entire store piled up with more people...there was only one person in line in front of me...fully staffed store...and it was like nothing was moving at all. It's amazing that they get anything done at all.
Sure, I could have left, but I was ironically entertained at how awful the experience was. I just had to see how far it went on for. I'll never go back there again...for anything...
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Yeah same here. They need to just wipe out everybody in the corporate store near me and start over.
Sent from my PG86100 using Tapatalk
Must vary greatly then. My local store has great staff. Knowledgeable, courteous, and really the best customer experience I've had in years! I went to Best Buy just 2 days prior to the 3vo launch and was told I'd have to pay full price minus a measly $75. Apparently at Best Buy, you don't get the premier silver full upgrade override, $125 line porting credit (my wife was still with AT&T), and a 10% discount for being a AAA or credit union member. Best Buy knew nothing about ANY of those deals and I would have been screwed royally had I bought from any place other than the Sprint store. They overrode my early upgrade and made it a full upgrade, gave me the $125 porting credit for the second phone, the 10% discount on my monthly bill, and I walked out with two 3vo's... FREE after all the discounts. I would have paid over $500 at Best Buy and I bet Radio Shack too.
Not to mention the fact that when I brought back one of the 3vo's to exchange it due to the crooked screen problem, they let me sit down in the repair room with the new one, boot it up, and evaluate the screen for dead pixels and to confirm it wasn't crooked before I even made the exchange.
This is probably one of those things where service varies greatly depending on your location in the U.S.
Mike
Hello,
I too prefer purchasing my Phones from the Sprint Store and was so excited when they had done away with Mail in Rebates. It is greatly disappointing that they have reverted. Another advantage to purchasing from the Store is you can Bill directly to your Account. I hated having to send the Rebate for my 4G to El Paso, TX and waiting 6 Weeks for it to come.
Cheers,
JJ
mikeyxda said:
Must vary greatly then. My local store has great staff. Knowledgeable, courteous, and really the best customer experience I've had in years! I went to Best Buy just 2 days prior to the 3vo launch and was told I'd have to pay full price minus a measly $75. Apparently at Best Buy, you don't get the premier silver full upgrade override, $125 line porting credit (my wife was still with AT&T), and a 10% discount for being a AAA or credit union member. Best Buy knew nothing about ANY of those deals and I would have been screwed royally had I bought from any place other than the Sprint store. They overrode my early upgrade and made it a full upgrade, gave me the $125 porting credit for the second phone, the 10% discount on my monthly bill, and I walked out with two 3vo's... FREE after all the discounts. I would have paid over $500 at Best Buy and I bet Radio Shack too.
Not to mention the fact that when I brought back one of the 3vo's to exchange it due to the crooked screen problem, they let me sit down in the repair room with the new one, boot it up, and evaluate the screen for dead pixels and to confirm it wasn't crooked before I even made the exchange.
This is probably one of those things where service varies greatly depending on your location in the U.S.
Mike
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I'm sure everyone's experience will vary greatly from place to place...but my Sprint store is worth avoiding. Typically I get my phones from Radioshack 'cuz I'm buddies with the chicks that work there. They hook me up with deals, I hook them up with nerd advice and help. One of them wanted a rooted Evo, so, we swapped Evo's and I used hers to trade up to the NS4G, and then up the the E3D (again). The only reason I went to Best Buy is 'cuz RS doesn't get the NS4G. Too bad the radio on that phone is the worst I've ever seen cuz otherwise it's an amazing little single core phone.
I've heard nightmares from all around. The RS always gets all discounts applied, and then some. The Best Buy also had absolutely no trouble giving me up reverting me back to Gold status....but BB aren't my buddies...YMMV from store to store of course, but, aside from the mall Sprint kiosk and 1 manager at the corp store I have never dealt with a Sprint employee that knew what the hell was going on...
mikeyxda said:
Must vary greatly then. My local store has great staff. Knowledgeable, courteous, and really the best customer experience I've had in years! I went to Best Buy just 2 days prior to the 3vo launch and was told I'd have to pay full price minus a measly $75. Apparently at Best Buy, you don't get the premier silver full upgrade override, $125 line porting credit (my wife was still with AT&T), and a 10% discount for being a AAA or credit union member. Best Buy knew nothing about ANY of those deals and I would have been screwed royally had I bought from any place other than the Sprint store. They overrode my early upgrade and made it a full upgrade, gave me the $125 porting credit for the second phone, the 10% discount on my monthly bill, and I walked out with two 3vo's... FREE after all the discounts. I would have paid over $500 at Best Buy and I bet Radio Shack too.
Not to mention the fact that when I brought back one of the 3vo's to exchange it due to the crooked screen problem, they let me sit down in the repair room with the new one, boot it up, and evaluate the screen for dead pixels and to confirm it wasn't crooked before I even made the exchange.
This is probably one of those things where service varies greatly depending on your location in the U.S.
Mike
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That's crazy. I have the horrible backlight bleed around the buttons and a damn crooked screen, and I asked a rep at the store where I bought it from (corporate store) if I could exchange it for a new one because of the backlight bleed, of course she said no. On top of that, I couldn't even open a box of another one and power it up without activating it, just to see if it had the bleed or not.
I was really pissed.
Sprint is going back to MIR but this time around its a little different. All phones under the price $149.99 will have a $50 mail in rebate. So the 3vo and the new Motorola phone will still be instant.
Sent from that one guy with that one phone
correct, from what I read on on sprintusers, the 3vo will not be impcted with instant rebates
My son dropped his phone (Epic 4G). No visual damage except the screen is permanently green only.
What are your opinions about claiming loss or damage to replace it. I have the TEP on his phone.
Thanks
(Yes I know not exactly Photon related.. but I appreciate the help)
Get it replaced as that is what you pay $8.00 a month for.
My only ***** (and I caught them!) there are 2 tiers, $50.00 and $100.00. Photon was not on either list, I printed it out. When I called, they wanted $100.00. I told them Photon was not on the list and faxed them a copy. Hour later Photon was on $100.00 list. I again sent *.PDF's I got off internet. I got away with $50.00.
Anyway, no matter what your son did or did not do. Just like Car Insurance, people have accidents.
Yeah, the biggest downside to me with TEP is that there is a $100 deductible. So consider that you own the phone for 2 years, and then something goes wrong. You are out of contract and eligible for an upgrade.
At this point, you have paid $8/month for 24 months, that's $192, add in the $100 deductible, and you could probably buy your 2 year old phone from the secondary market for the same price, or you could re-up your contract and buy a newer phone for about $100 less.
I would say replace it. Tell them whatever you need to in order to get them to swap it out, but bear in mind, you may be looking at a $100 deductible.
Do it online don't go to a store unless your store hires intelligent staff.
Filed on 2/18 a saturday, yeah i know.....my hp all in one took a ****.
"they will call you within 24 to 48 hours to accept payment"
48 hrs came and went, no call or text on second line
Call em up - ID image was unreadable, bs imo,
Really so how am I supposed to know this? telepathy?
Fax in enlarged lightened id image and reiterate contact phone #
(Actually went back to the sprint store to save going to fedex, "it'll still look the same" wow baristas selling phones - facepalm)
Nothing
Call again - start the process. deductible added to phone bill - great.
Then asked if the sprint store's address is my correct mailing address
"do you people even have my claim affidavit?" no wonder no one called.
Received phone yesterday 2/22
Checked mail
one item from asurion
exact identical claim forms
morons
bradleyw801 said:
Yeah, the biggest downside to me with TEP is that there is a $100 deductible. So consider that you own the phone for 2 years, and then something goes wrong. You are out of contract and eligible for an upgrade.
At this point, you have paid $8/month for 24 months, that's $192, add in the $100 deductible, and you could probably buy your 2 year old phone from the secondary market for the same price, or you could re-up your contract and buy a newer phone for about $100 less.
I would say replace it. Tell them whatever you need to in order to get them to swap it out, but bear in mind, you may be looking at a $100 deductible.
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I agree, but the $8/month helps me sleep well at night. To some degree, Im anal with my toys, which is why I unleashed on that chick at Sprint when my power button came out and she accused me of dropping my phone. Before I even opened my mouth 3 of my co-workers got on her! anyway, for $8.00, if something happens, I want a brand new phone as In the contract. I don't want a referb, I dont want a display unit, I want a new phone!
The first year I had my phone(s), whenever something goofy happened and it wasn't behaving exactly as expected, I took it to an actual Sprint repair center.
In each case (five times in 18 months), it took around 40 minutes for the on-site repair tech to conclude that it could not be fixed locally. At that point, they look at my account, see TEP and hand over a new or refurb phone.
Now that I think of it, my TP2 stopped booting in August of last year. I took it to the repair center (must be an authorized and official repair center - check sprint <dot> com) and in 40 minutes, they entered an order to have a refurb drop shipped to my home and I didn't have to pay the Assurion deductible.
Granted, YMMV, but if you have TEP and if you have an official / authroized Sprint repair center in your area, it is worth a shot to see if they'll hand you a new phone.
Best regards,
-boggsie
I went to the sprint store near me today. After 15 minutes they said the phone could not be fixed and are ordering me a replacement free! Woohoo, Sprint gets a bonus point for that
One.
Sent from my MB855 using xda premium
dsims7_2000 said:
Get it replaced as that is what you pay $8.00 a month for.
My only ***** (and I caught them!) there are 2 tiers, $50.00 and $100.00. Photon was not on either list, I printed it out. When I called, they wanted $100.00. I told them Photon was not on the list and faxed them a copy. Hour later Photon was on $100.00 list. I again sent *.PDF's I got off internet. I got away with $50.00.
Anyway, no matter what your son did or did not do. Just like Car Insurance, people have accidents.
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This is why I dont buy phones from Sprint and why I dont use their insurance. It's complete ****. If I broke my photon I would end up paying $50 more than I bought it for brand new at Best Buy ($49.99 when I got it) Bestbuys has no deductible and they replace it no questions asked. Only thing they dont cover is theft.
Anyway...
Seems that just in the last hour or so, BestBuy has put up this page:
http://www.bestbuy.com/site/HTC+-+E...93&st=htc evo 4g lte&cp=1&lp=1&contract_desc=
Looks like I can get to bestbuy, use my bestbuy card, and pre-order after all. It was beginning to seem that Bestbuy was not doing pre-orders.
Good news good news!
----- EDIT:
See this user's post concerning best buy EVO LTE offers.
http://forum.xda-developers.com/showpost.php?p=26267499&postcount=241
I was just about to order from best buy, but I did a web chat with CSR and asked about 50$ gift card. He said that's only in-store. That's fine with me, as I only shop brick and mortar, but thought others may wanna know.
sent from 2yr old Evo on ICS
that regular price seems a bit steep. hopefully i can get the discount
what benefits are there to pre ordering with Best Buy? based from past experience, it assures you a phone at launch, but for the same price wouldn't you just pre order with Sprint and get it a couple days earlier(potentially)? unless you have a gift card or something
I know with the OG Evo and pre ordering thru radio shack, the nice part was radio shack processed the 100$ rebate in-store. I didn't have to mail the rebate in and wait 2mo for it in the mail. But, that may not be relevant anymore, as it appears the rebate is pre-processed with online sales.
That said, waiting for rebate in mail can be good, too. With my diamond, I got a rebate for 400 something dollars. Somehow the rebate center thought it was for 4 devices. Nice surprise in the mail, that's for sure.
sent from 2yr old Evo on ICS
I just got back from pre-ordering mine at my local best buy. I just had to pay $50, sort of a down payment but I got the $50 gift card. On the receipt it says the estimated date to pick up is May 18th but he said it could change.
guitarman584 said:
I just got back from pre-ordering mine at my local best buy. I just had to pay $50, sort of a down payment but I got the $50 gift card. On the receipt it says the estimated date to pick up is May 18th but he said it could change.
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Hate to say it, but you got ripped off my friend. Or maybe not. For this launch, BB doesn't require the downpayment (at least they didn't for me or anyone else I talked to - might be a regional thing though). All BB preorders get a $50 gift card without the downpayment, which you'll recieve when you purchase the phone. This gift card can then be used towards the cost of the phone - bringing the cost of the phone down to $150 if preordered at BB. Having said that, hopefully you'll still revive the extra $50 gift card when you go in to buy the phone.
Keep things on topic no Flame Wars​
i got back from bestbuy.
NO MONEY was given.
they asked if im upgrading, zip, email, name, and printed out a sheet of paper detailing my reserved phone. they'll email me when its there.
they also give you a printout of available accessories for the phone on release date, otter case, n some other chit.
i guess i'll pay for it when it gets there, they said the gift card is given if you trade in your EVO. i was like, nahh. i was one of 2 people @ 2pm. (edit, sounds like bestbuys arent on the same page)
i dont think many people are excited about this phone or know about it.
either way, cool with me, saves me money until it arrives.
i wanted to walk out with that asus transformer prime/or t300
theyre speculating 18th, friday release too.
Same here. Just walked out of best buy. No money exchanged hands. No gift card. Just a paper reservation. Which has the wrong name in it, I noticed halfway home. A diff line/name/number on my family plan. Need to get this sorted out. They were selling Evo 4gs for 99$. I was surprised to see that. Almost got one for my mom for mothers day. But I'm thinking galaxy nexus for her. That way if Evo never gets flash friendly, I'll just trade her phones lol
sent from 2yr old Evo on ICS
fachadick said:
Hate to say it, but you got ripped off my friend. Or maybe not. For this launch, BB doesn't require the downpayment (at least they didn't for me or anyone else I talked to - might be a regional thing though). All BB preorders get a $50 gift card without the downpayment, which you'll recieve when you purchase the phone. This gift card can then be used towards the cost of the phone - bringing the cost of the phone down to $150 if preordered at BB. Having said that, hopefully you'll still revive the extra $50 gift card when you go in to buy the phone.
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Well if that's the case, I didn't get screwed over. I just bought myself a gift card. Which I don't really see the point in but at least I didn't have to pay for the whole phone right there.
I also got the "no gift card, no money exchanged" version of the pre-order at BB.
Do I have to get insurance with BB if I want insurance, or can I still get it elsewhere? Any suggestions?
Sent from my PC36100 using XDA
the original evo 4g release at best buy was a joke.
sprint systems were bogged making activation an hourly issue, bestbuy was allowing later numbered people skip.
i hope this time around its a little more smooth.
deleted
mine was down payment. Paid $50 for a giftcard which I could then use to pay down the phone. Wasn't until recently that I read that you also get another $50 giftcard upon activation of the phone. I don't see it as a ripoff though, $50 is pocket change to me.
AngelofChaos said:
mine was down payment. Paid $50 for a giftcard which I could then use to pay down the phone. Wasn't until recently that I read that you also get another $50 giftcard upon activation of the phone. I don't see it as a ripoff though, $50 is pocket change to me.
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That's not a very flattering statement. But regardless, I would love some of your pocket change if it is so insignificant to you. Most people would have their day made if they found $50 on the street.
Similar experience at BB. Info given at 6 pm, got my paper, no money exchanged. 2nd in line (woman next to me was 1st), Will receive e-mail when it's in. Will cost 50$ to get the phone assuming im trading in my Evo. Through Sprint it would have cost me around 130$ or more depending on how much value the Evo loses over the next few days. No brainer there.
Sent from my Evo
preorded today instore at best buy
no deposit (per the email they looked at in the system)
filled out paperwork just like i would on a normal upgrade
got confirmation (email and physical)
left my phone number and time i expected to pick it up (assuming it stays on 5/18 launch)
I didn't ask about $50 wireless freedom or $50 preorder, but that right there should drive price to $100, then add in $10 Google Wallet and possibly $50+ in trade in.
well done
PsiPhiDan said:
That's not a very flattering statement. But regardless, I would love some of your pocket change if it is so insignificant to you. Most people would have their day made if they found $50 on the street.
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How's that not flattering? Used to be a time when nice cellular phones weren't owned by everyone. I don't necessarily miss that. People have their priorities so far out of whack, it is absurd. If $50 is a lot of money to someone maybe they shouldn't be dropping $4000+ a year on cellular services and its accompanying toys.
Hell I commented on a post earlier about a guy taking no interest financing for 18 months on a sub $500 tablet. A lot of what is wrong with the current economy in the US. People living beyond their means. Feeling entitled. Always having to get the latest and greatest. Saddens me
I bought 2 for $250 shipped no tax. Considered paying for express shipping, but that would have negated my good deal by $40.
ls3mach said:
How's that not flattering? Used to be a time when nice cellular phones weren't owned by everyone. I don't necessarily miss that. People have their priorities so far out of whack, it is absurd. If $50 is a lot of money to someone maybe they shouldn't be dropping $4000+ a year on cellular services and its accompanying toys.
Hell I commented on a post earlier about a guy taking no interest financing for 18 months on a sub $500 tablet. A lot of what is wrong with the current economy in the US. People living beyond their means. Feeling entitled. Always having to get the latest and greatest. Saddens me
I bought 2 for $250 shipped no tax. Considered paying for express shipping, but that would have negated my good deal by $40.
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I completely agree with your comments about living our of their means. I also agree that this country is messed up that way. I am a teacher in a high school just outside of Chicago, and while 80% of my students are on free or reduced lunch, 100% of them own a cell phone (and about 80% are smartphones from my estimation). I find this to be both disturbing and indicative of our messed up system.
Anyway, I just didn't feel that flaunting the insignificance of x dollar amount was real classy. Maybe it was to make a larger point, to me it came off as very smug. I don't care how rich you are, saving $50 if the option is present should mean something to you, in my opinion.
Sent from my PC36100 using XDA
I'm due for an upgrade on June 1 and spoke with someone in Sprint's Telesales who said I can upgrade early on May 18 but I have to call on May 18 to order and can't preorder before that. Fair enough. Since I won't be preordering, is there any better deal out there than just ordering straight through Sprint? Wirefly seems to be a lost cause at this point (newer preorders are showing multiple weeks behind) and Best Buy's free $50 gift card is only available for preorders according to their online chat. Amazon is showing backordered and might not have any discount over Sprint once preorders end (or if they do, they'll probably be a few weeks backordered)
Any thoughts? I'm inclined to just bite the bullet, order through Sprint Telesales at 12:01 AM on the 18th and probably get it delivered by Monday or Tuesday. The $199 + activation + shipping + tax will probably work out to $250 or so... Since I work all day on Friday, I might be able to pick up one in a store on Saturday but it's pretty likely the stores won't actually have any in stock (just like for 3 months after the OG EVO launch), so getting one shipped from Sprint seems to be the best option (aside from being patient and waiting a few weeks for a better deal to crop up!). What do y'all think?
I pre-ordered mine through BB last friday and the sales person said I was only 1 out of 12 that pre-ordered the phone so far. I doubt the phone will be sold out atleast not where I live. Especially being sold out at Sprint, seems like Sprint is the last place people are going to get the phone.
OK, good to know. I just remember my endless saga 2 years ago (two months after the OG EVO was released) of calling every Sprint store within 10 miles (and I live in NYC so that's a lot of stores!) and how every single one was sold out and only got a handful of new phones per week. Maybe Sprint has fixed their distribution system since then. I don't think I'd be saving anything by going with Best Buy though without a preorder...
If you get it from WF you'll get a better price...
EDIT: Just re-read the OP, sorry.. Yeah they're way behind.
$50 cheaper through amazon and also doesn't have an activation fee(we'll see).
Ok really quick i bought like a dummy from Best Buy and after a week i got random reboots so it was only a week so i took it back and they exchanged it no charge since it was defective. That was a week ago. I bought the S8+ with the $100 off for 24 months so made my payments around $31 not $35. Now i was reading on a deals thread about deals on sprint.com for this phone. As i log into my sprint account i get offered the s8+ on there for 19.77 for 24 months after a $15.55 or so credit a month for 24 months. Now that would make the price be $480 or so after all payments are done in 24 months. and also it is $12 a month less then what i am going to pay from Best Buy. Now that is a huge chunk of change difference. Am i missing something here? Do i stand a chance taking it back to Best Buy and saying it is rebooting again and i just want to return it and forget the thing? Will they give me a hard time with the return? it says 14 days you can return it but i returned it 1 time already for reboots a week ago so that starts the 14 days over right? Anyway would you return and rebuy from sprint?
to save a bit of cash, absolutely!