Protection plan available now with Sprint - HTC Flyer, EVO View 4G

I just noticed when online that Sprint now offers a protection plan for the View similar to the ones offered on the phones. The cost is $13 a month. According to the message they sent me it doesn't matter when you bought the View as long as you sign up for it this month you are eligible.

Yes, although I thought it was $17 a month as I added it when I was on the phone with Retention a few days ago. Although I could be wrong in the pricing as I have gotten wrong answers from retention. I had a rep tell me that the View has a standard MicroUSB port even though it doesn't. I know the port will accept a standard MicroUSB connector and it will work to charge and may even work to access data, HTC Support advised asgainst using anything but the included USB cable.

You might check and make sure they didn't charge you wrong. Online it says it is $13 a month. At least they are offering something now.

So what is the consensus? Should we get it?I can't decide whether to get the one through Sprint or one through Sqaretrade. Any thoughts?

If all you want is device repair/replacement, call in and ask for the $10 a month plan. Instead of Total Equipment Protection it's called, "Assurant Device Insurance". It isn't available online. I had to seriously complain about being stuck with the "extra features", and refuse repeated pushes to stick with the $13 plan before they even admitted the cheaper one existed.
The attached file is the official Sprint .PDF with the details of the three programs available. (Zipped due to upload size limit.)
Here's the PR release detailing all the "extra features" $13 a month gets you! Among other things, THREE WHOLE MONTHS OF CREDIT MONITORING! Wow, I just don't know what to say Sprint, I really don't.
www.Sprint.com said:
OVERLAND PARK, Kan. (BUSINESS WIRE), July 26, 2011 - Sprint (NYSE: S) has launched a custom protection plan available to customers with netbooks, notebooks and tablets. The Assurant Advanced Protection Pack provides repair or replacement in the event a device suffers mechanical or electrical breakdown or is accidentally damaged, lost or stolen.
The Assurant Advanced Protection Pack, costs $13 per month* and includes features to help customers safeguard their devices. These features include a tool to locate a lost device, dedicated technical support with remote login, virus defense, data back-up of contacts, photos and media, and three months of credit monitoring if the device is lost or stolen.
Click to expand...
Click to collapse

tedya said:
So what is the consensus? Should we get it?I can't decide whether to get the one through Sprint or one through Sqaretrade. Any thoughts?
Click to expand...
Click to collapse
Squaretrade probably makes more financial sense, but I like knowing that I can pop over to the local (non-corporate) authorized repair center for repair/replacement. It's just easier to express strong feelings in person (well, until they call the cops or make a grab for the gun under the counter....) when you are frustrated by poor service or unreasonable delays...
I'm surprised the deductible is still just $100, given how expensive the Flyer is. A lost/stolen View without Sprint service is just a Flyer in disguise....

I will need to call Sprint and get this corrected ASAP as I don't need that extra garbage either.

I assume there's an app, same as the one available for the phones. Has anyone found a link to download it?

Called Sprint this afternoon and got it done. Now, I just wish Sprint would come out with a plan that wouldn't cost me, literally $59 a month more, while taking away 500 of my anytime minutes just to get a new PDA Phone. I have been with Sprint so long and my plan is so old that if I want to upgrade my Touch Pro 2 to something new, I need to change from my current plan which gives me 2000 anytime minutes, unlimited mobile to mobile, unlimited nights and weekends starting at 8PM and unlimited Data for $10 per line. They don't seem to understand that I am so disenchanted with them that I would sooner pay more to their competition then give them another lousy dime.

Related

Going ahead with my switch

I didn't have it Pre-Ordered so I am hoping the phone is still stocked at stores. I can't decide on the the cheaper Wal-Mart/Amazon 2yr Activation, or the enticing Sprint Credit of $125 for Porting my number. I definately know I am going with the Evo 3D though as My G2X is being sold today (Already found a buyer).
Honestly I can wait if stock is completely out since I have a backup Nexus One, but I don't think I will miss my G2X. Great phone provided it stayed powered on and my GPS could lock, but I can't continue to go through G2Xs until the White Buffalo (2.3 with fixes) pushed. Just my luck, it will days after It's gone from my hands, but judging from what I have read about the 3D, I don't think I will care.
Basically, just inquiring as to what deal could be better.
It's hard to beat the 125 dollar port-in credit. On top of that, you get 300 bonus minutes if you sign up for the everything data 450 plan, that offer expires the end of June if I'm not mistaken.
Dude so is this is a new line of service? Definitely go with the $125 port credit, that'll beat anything else.
Since the price difference is $105, and since Sprint always ships their phones HELLA fast, you can basically use the difference to
(1) buy a great $50 case (otterbox, etc)
(2) get 15 months of $7 insurance, or
(3) get super drunk.
totally worth ordering thru sprint. I'm assuming the stores are sold out? Because if not, they'll do the $125 port credit too and then it's instant gratification
ALSO, never forget to try and find out if you're eligible for any discounts--for example, since I'm a USAA member (not an employee, just a account holder!) they give 15% off the entire bill!
Best,
the Panamaniac
Oh ok, thanks for the heads up on the USAA discount. I practically live through USAA so I will make sure they give me my 15% discount.
$125 Port-In credit then. I am going to check store inventory today and setup service there before I try online (I like instant gratification, 2-5 days delivery is too much torture!).
I've been told that sprint stores were suppose to get more shipped to them on Monday. If you want it, call the stores an ask. I did when I wanted to exchange the Nexus S during my 30 day period.
i havent seen this posted anywhere but if you are switching to sprint this is something to consider:
Sprint EPRP
Sprint Employee E-Mail Address + CID for EPRP Plans (SERO Replacements)
After seeing repeated requests for Sprint Employee E-Mail Addresses and the Last 3 Digits of the Employee's ID Number (CID) to get Sprint's Everything Plus Referral Program Plans (which replaced SERO), here is an employee's information that was intentionally made public:
URL: Sprint | Everything Plus(SM) Referral Program
E-Mail: [email protected]
Last 3 of CID: 383
(Reference: http://mcguireslaw.com/2008/07/16/ps...erything-plus/.)
This information was made public by Russ Mcguire on 7/16/08, and is posted on this forum so potential and existing Sprint customers who are interested in getting an Everything Plus Referral Program Plan can get one. (I know there is at least one other Sprint Employee E-Mail Address & CID made public by Sprint a few months ago so the general public can access EPRP Plans, but I can't find that article anymore. I'll post it in this thread once I find it.)
Click to expand...
Click to collapse
nine07 said:
Oh ok, thanks for the heads up on the USAA discount. I practically live through USAA so I will make sure they give me my 15% discount.
$125 Port-In credit then. I am going to check store inventory today and setup service there before I try online (I like instant gratification, 2-5 days delivery is too much torture!).
Click to expand...
Click to collapse
FYI if you order from Sprint.com or telesales before 4pm est chances are you will have the phone the next day if it's in Stock. That being said if your local store has it go get it there.
Can I convert my current account to the EPRP using the above information?
overclockxp said:
Can I convert my current account to the EPRP using the above information?
Click to expand...
Click to collapse
EPRP gets no discounts on top of it. So if you have a discount you might be better off that way. Last time I switched I went from the Old Sero to EPRP so they didn't make it that hard, not sure how easy it will be to take a regular account to EPRP though. Can't hurt to call.
Thanks for the replies and information everyone. I found a Sprint kiosk in my local mall that participated in the Port-In Credit (Sprint Corporate store down the street told me the promotion had ended.) and purchased my Evo 3D along with getting my USAA discount.
I have to say, this phone is really impressive. Coming from my G2X the performance wasn't mind blowing, but I feel much more comfortable with this phone than I did with my G2X. Don't get me wrong, my G2X was monster of a phone, as long as it wasn't having major issues but I think I like the 3D better long after the newness of the phone wears off and I actually don't mind the Sense UI. Not sure if I will ever purchase an LG Smartphone again after the way things have been handled in regards to the G2X.
Looking forward to the unlocked bootloader soon and seeing what the Dev community has in store for this beast.

Bought an EVO 3D, but...

Close thread please. how do you do this?
Have you tried calling them and asking what all the fees are about? The retention center # is somewhere floating around here, I hear they are very helpful
everyone gets the 10 dollar charge
if your happy with the phone, i'd say suck it up
if your not happy with it, take it back.
Sprint has never screwed me over, in fact they gave me a $10 credit for having tower issues in my area
ninjamirage said:
Sprint is already trying to screw me by removing a save50 invoice credit, and they are charging me $10 more per month (not taxes) then what it said on my original receipt. I hate to have to return the evo 3d because I like it, but Sprint has a bad reputation of screwing over their customers on the invoice credits. I don't know whether to sue them for cancelling my original order and making me a new order without my approval, or to just cancel it and return the phone.
Click to expand...
Click to collapse
It is always funny that if a company makes a mistake like this, the first thing people like the OP think about is suing the company. Over what? What phone did you come from? Was it a smart phone? A Razr? All you have to do is call them and explain what the deal is and they will 99% of the time fix it for you.
".....they are charging me $10 more per month (not taxes) then what it said on my original receipt."
In regards to the $10/month, are you referring to the monthly Premium Data fee? It's required on the EVO3D (and on other 4G phones), even if you are on SERO. It may not show on the receipt when you buy the phone but will appear on your monthly statement. Did you get it at a store, online or telesales? I called in my order and they stated very clearly that this phone requires the added monthly fee and exactly how much it was. With online purchasing, it warns you with a checkbox confirmation about the add on monthly reoccurring fee and will not let you proceed to order it without being ok'd by you.
If you enjoy the phone as much as I do then IMO it's worth the extra $10. If you think it's too much, you have 30 days to return it.
tgruendler said:
It is always funny that if a company makes a mistake like this, the first thing people like the OP think about is suing the company. Over what? What phone did you come from? Was it a smart phone? A Razr? All you have to do is call them and explain what the deal is and they will 99% of the time fix it for you.
Click to expand...
Click to collapse
this is america dude, we sue over everything D:
The $10 fee is for all smart phones not just 4g ones. The only smart phone that does not require the $10 fee is the Samsung Replenish Android phone.
lol @ trying to sue sprint over an invoicing issue. Lol. Theyll murder you in court.
But in all seriousness, yes all sprint smartphones have the $10 fee except for one. Still comes out cheaper than other carriers data charges. In fact much cheaper and much better value imo
Dude I have just been trying to get the $50 invoice credit that was on my original order, and I've been getting the run-around for two weeks. I understand the $10 fee, even though it wasn't on my original order. But cancelling my order and making a new order without the credit and without notifying me seems shady. Before this I had my Droid X that I flashed to cricket. It's not 4G but it was cheap and reliable. With the phone rooted and optimized, it was pretty quick. I'm on a fixed income, so I can't pay more than $70 per month. When I thought I could get the EVO 3d for $60 per month, I decided to go for it. It just seems deceiving when my invoice says that I will be paying $60 per month plus taxes, then they say it will be $90 per month when I talked to them on the phone. That's a significant difference.
ninjamirage said:
I can't pay more than $70 per month.
Click to expand...
Click to collapse
take it back it then, I don't think anyone is paying that low of a monthly cost for the 3d.
OP, create a aol email account. Sprint gives you a %10 discount if you have an aol email account. That would take your bill to about $73. Good luck
".....and they are charging me $15 more per month (not taxes) then what it said on my original receipt"
"It just seems deceiving when my invoice says that I will be paying $60 per month plus taxes, then they say it will be $90 per month when I talked to them on the phone. That's a significant difference."
Although you've made a significant edit to your original post, there's something still not right with your math. You first stated it was higher than you expected at a extra $10/month, then edited to $15, but you say it's now a $30 difference(from the $60 you thought you would be charged per month to $90 that you now claim).
Just tell them you work for your local school district. That's a 15 percent discount.
resolved now thanks
resolved now thanks

Note 2 @ Walmart.com for $199! - New accounts

It's $299 - $100 Walmart E-Giftcard = $199! Great for those for a new account.
Linky: http://wireless.walmart.com/eCommerce/SpecialOffer.aspx?cid=36575_f288944bf50047879ddee43a18be2111
I've already read people on the Slickdeals forum for those wanting to upgrade, they just called customer service to order the phone.
Thank you! Saw this on SD and was looking for the link to it. Do you know how I would apply my company discount if I was to buy via Walmart.com? Also, any chance Walmart would waive activation fee?
jinwu57 said:
Thank you! Saw this on SD and was looking for the link to it. Do you know how I would apply my company discount if I was to buy via Walmart.com? Also, any chance Walmart would waive activation fee?
Click to expand...
Click to collapse
You can always call Verizon customer service to apply your company discount. If your company discount includes waiving of the activation fee, they normally remove that as well. It can all be done after the fact. That's how I've handle my previous new accounts before with different carriers so I would think they would do the same. I don't think you can get Walmart to waive it but you can always try by calling their customer service number.
Just pre-ordered...thanks! :good:
Thanks. I just canceled my Verizon order and did this. BTW you can't keep your unlimited data just by checking the keep existing data option, it messes up the order and then you have to call them and chose one of the other data options. I thought it'd be worth a try though.
It says it applies to upgrades as well, but it also says "ships when available". I have a $50 credit at Verizon so I might just get it there so I know I don't have to wait several weeks.
Also, people should note that it is an eGift card, so you won't be able to use it in stores on groceries etc.
Is this just a today thing, available through cyber monday or likely throughout the holiday season?
It's a limited time thing, but you don't get the card until you are out if the 14 day exchange period. The guy I ordered from said they already have the Verizon Note 2s in their warehouse, and are waiting for launch to send them.
Sent from my DROIDX using Tapatalk 2
Again, is limited time today? For a variety of reasons, I would rather buy on monday (I need to decide whether to upgrade or buy outright to keep unlimited data), but would do it now if the offer expires today.
empiremaster23 said:
Again, is limited time today? For a variety of reasons, I would rather buy on monday (I need to decide whether to upgrade or buy outright to keep unlimited data), but would do it now if the offer expires today.
Click to expand...
Click to collapse
I THINK a local store also had $100 gift cards with a bunch of in stock phones (including GS3) until December 1st. That doesn't mean the online site will keep this deal until then though...
You could call or email them. I'm sure they'll tell you if it's ending soon so you feel rushed to buy from them.
The $100 promotion runs until December 1st.
http://wireless.walmart.com/additionalDetailsDisplay.aspx?AdditionalDetailsID=8214
I have a $100 walmart GC so this is a perfect combo for me.
Does this one come with a sim card? I don't have my own yet and I know Verizon gives you one for free when you preorder from them.
I called my local wal-mart and they had no idea of the promotion. Can someone else call their local wal-mart and see if they know anything about this as well?
Plus it isn't really like we are getting the N2 for 199.99. It should say 299.99 + $100 eGift card.
EDIT: There is a commercial for this on the TV. I called back my local wal-mart and they said they have the same offer and that the associate I talked to earlier must've been in electronics and not in their mobile dept.
This may be an issue for some...
I was all set to jump on this deal and then read some of the terms and conditions. For those of you who are looking to upgrade another line and then move the phone over to your line in order to keep your unlimited data, you could potentially trigger a fee of up to $400 by doing so. Please see the bolded text.
Instant Savings Discounts
By accepting this Instant Savings Discount, you agree to repay $200 of this discount ($400 for smartphones, tablets, and netbooks) and authorize us to charge your credit card in repayment of this amount if, you signed up for a 2 year agreement and during the 181 days after your new equipment is activated, Verizon Wireless notifies us that the services you purchased have been suspended, disconnected, or deactivated, or if you return your purchase outside of the return and exchange provisions of our Satisfaction Guarantee.
Other than you simply deactivating a line we've activated, Verizon Wireless could notify us that you deactivated if:
You fail to pay Verizon Wireless in accordance with their terms and conditions
You transfer equipment we activate on one line to another Verizon Wireless line, even within the same account
You activate this equipment on a new line of service on Verizon Wireless and use it to replace an existing Verizon Wireless line by deactivating the existing line.
I'm guessing this won't be a problem if you transfer an eligible upgrade over to another line, since by doing such a transfer, it now ties the line that is taking the upgrade to the new data terms (e.g. removes grandfathered unlimited data). However, this is different than trying to circumvent the system and keep your unlimited data.
My fear is that this trigger doesn't happen within the 14 return period and then you are stuck with a phone on a different line than what you originally wanted.
My fear is what happens when I sell the Note2 for a different phone in 6 months. Am I going to get a $400 charge?
Sent from my Nexus 10 using Tapatalk 2
miiike said:
My fear is what happens when I sell the Note2 for a different phone in 6 months. Am I going to get a $400 charge?
Sent from my Nexus 10 using Tapatalk 2
Click to expand...
Click to collapse
As long as you have kept the phone for a minimum of 181 days (approx. 6 months) you should be fine. As that is the trigger for the Instant Savings.
I decided to bite bullet by cancelling my Verizon pre-order and going for this deal, but once I ordered it they told me it was out of stock. Now I have to wait for some unknown time to even find out when my phone will be shipped. Unbelievable. I know I'm getting a $100 gift card, but it's not like Wal-Mart is the sorta place I would want to shop (with the way they treat their employees and whatnot). Eh, it's just a phone, I'll get over this. I'm just a bit irked right now.
Yes, I followed up on this since someone else in my family is interested in the N2. I am forced to buy one at VZW because I need to deactivate it and swap-lines. However, my sister does not... so I called in Wal-Mart and ordered through them since she does not really care when she gets it. The deal is this, the eGift card works both in real life and online per the rep. If you want to use these gift cards somewhere else, buy a visa gift card. They charge a fee, but pretty much you can move it elsewhere. The other issue is VZW allows you to get $50 off without activation fees (with some haggling, I've had no luck with this, but other members have) so $30 saved too. So essentially if you are up for the $50 off at vzw, you can save a whopping $20 by going to Wal-Mart. According to the rep i've talked to, they have no idea when they will ship out the phone. The phone, according to them, is in very high demand. They are awaiting stock still and have no clue when it will be shipped out from their warehouse.
On another note, I was looking at their insurance plans for phones. No deduct, covers stolen, water damage, etc... for $60 bucks for two years. Seems way better than VZW, which has a $150 deduct, and BB, which doesn't cover stolen devices.
Anyone deal with their insurance at Wal-Mart? Seems sweet, since they are such a big company they rarely fight with customers in terms of returns... so I assume this should be the least amount of hassle in covering the device?
EDIT:
here is the funny part too. you don't get the gift card right away. she said as late as feb 2013 you will get a code for it.
kimdoocheol said:
Yes, I followed up on this since someone else in my family is interested in the N2. I am forced to buy one at VZW because I need to deactivate it and swap-lines. However, my sister does not... so I called in Wal-Mart and ordered through them since she does not really care when she gets it. The deal is this, the eGift card works both in real life and online per the rep. If you want to use these gift cards somewhere else, buy a visa gift card. They charge a fee, but pretty much you can move it elsewhere. The other issue is VZW allows you to get $50 off without activation fees (with some haggling, I've had no luck with this, but other members have) so $30 saved too. So essentially if you are up for the $50 off at vzw, you can save a whopping $20 by going to Wal-Mart. According to the rep i've talked to, they have no idea when they will ship out the phone. The phone, according to them, is in very high demand. They are awaiting stock still and have no clue when it will be shipped out from their warehouse.
On another note, I was looking at their insurance plans for phones. No deduct, covers stolen, water damage, etc... for $60 bucks for two years. Seems way better than VZW, which has a $150 deduct, and BB, which doesn't cover stolen devices.
Anyone deal with their insurance at Wal-Mart? Seems sweet, since they are such a big company they rarely fight with customers in terms of returns... so I assume this should be the least amount of hassle in covering the device?
EDIT:
here is the funny part too. you don't get the gift card right away. she said as late as feb 2013 you will get a code for it.
Click to expand...
Click to collapse
Where do you see insurance plans for contract phones? I can only find them for non-contract and pre-paid phones. Do you have a link?
dawei213 said:
Where do you see insurance plans for contract phones? I can only find them for non-contract and pre-paid phones. Do you have a link?
Click to expand...
Click to collapse
Damn, I didn't even see that. I just read the link to the side that said accidental protection and skipped to the coverage
http://www.walmart.com/catalog/product.do?product_id=21556885

VZW rant

So Lets start off by saying that I pre-ordered my Note 3 from VZW during the unlimited data glitch. At the same time I also ordered a gold iPhone 5s.
Now the fun starts. VZW has the worst online ordering system anyone can imagine. With this day and age why would you hold an order for 1 month because one item in the order isn't available? I would think you want to ship phones out as soon as they are available so the customer and start using it and possible adding additional revenue to VZW.
After multiple calls, emails and twitter comments I have come to the conclusion that they don't really care about customers. My complaint was answered by the executive care department and I was told tough if you want to keep unlimited you have to keep the order as is. If I wanted the Note 3 sooner I can cancel and reorder but I would lose my unlimited data.
The lady I spoke with was more than willing to manipulate the system so I can add an additional line to my account but they would not manipulate the system to allow my phone to be shipped sooner.
I really wish t-mobile had better coverage where I live. I would leave in an instant. Only way VZW will realize that customer satisfaction matters is if customers leave in droves. I know companies care about the bottom line but there is a fine line between customer satisfaction and the bottom line.
End of Rant
polo2883 said:
So Lets start off by saying that I pre-ordered my Note 3 from VZW during the unlimited data glitch. At the same time I also ordered a gold iPhone 5s.
Now the fun starts. VZW has the worst online ordering system anyone can imagine. With this day and age why would you hold an order for 1 month because one item in the order isn't available? I would think you want to ship phones out as soon as they are available so the customer and start using it and possible adding additional revenue to VZW.
After multiple calls, emails and twitter comments I have come to the conclusion that they don't really care about customers. My complaint was answered by the executive care department and I was told tough if you want to keep unlimited you have to keep the order as is. If I wanted the Note 3 sooner I can cancel and reorder but I would lose my unlimited data.
The lady I spoke with was more than willing to manipulate the system so I can add an additional line to my account but they would not manipulate the system to allow my phone to be shipped sooner.
I really wish t-mobile had better coverage where I live. I would leave in an instant. Only way VZW will realize that customer satisfaction matters is if customers leave in droves. I know companies care about the bottom line but there is a fine line between customer satisfaction and the bottom line.
End of Rant
Click to expand...
Click to collapse
NEVER TRUST ANYONE as Verizon, not even Executive relations.
I'm convinced they are knowingly and willingly lying to customers just to get them off the phone and are trained to behave
this way.
1 of many examples.
I called in to have the Verizon30 promo added as a credit, I called and spoke to a Ramona who said
"we have notated the account and the credit will be applied on the next bill"
(this was after 14 minutes on hold checking with supervisors, etc)
Well, I called back in the next day to confirm and nothing had been noted and i'm not getting ****.
polo2883 said:
So Lets start off by saying that I pre-ordered my Note 3 from VZW during the unlimited data glitch. At the same time I also ordered a gold iPhone 5s.
Now the fun starts. VZW has the worst online ordering system anyone can imagine. With this day and age why would you hold an order for 1 month because one item in the order isn't available? I would think you want to ship phones out as soon as they are available so the customer and start using it and possible adding additional revenue to VZW.
After multiple calls, emails and twitter comments I have come to the conclusion that they don't really care about customers. My complaint was answered by the executive care department and I was told tough if you want to keep unlimited you have to keep the order as is. If I wanted the Note 3 sooner I can cancel and reorder but I would lose my unlimited data.
The lady I spoke with was more than willing to manipulate the system so I can add an additional line to my account but they would not manipulate the system to allow my phone to be shipped sooner.
I really wish t-mobile had better coverage where I live. I would leave in an instant. Only way VZW will realize that customer satisfaction matters is if customers leave in droves. I know companies care about the bottom line but there is a fine line between customer satisfaction and the bottom line.
End of Rant
Click to expand...
Click to collapse
Just my take on this, and I just came from the much smaller and more inferior US Cellular, but I would consider myself lucky to get to keep the unlimited package. We have 3 phones on our account and in the first 2 days with Verizon, we used 2GB of our 6GB data plan. The coverage is SO much better and easier to use, we found ourselves using a lot of data without even realizing it.
And just a word of caution for anyone who doesn't know, the speedtest.net program uses a LOT of data. I ran the test less than 5 times and because the 4g is so fast and uses larger amounts of data for the tests, it reported that it used 434MB of data.
Sent from my SM-N900V using xda app-developers app
deathshead said:
NEVER TRUST ANYONE as Verizon, not even Executive relations. I'm convinced they are knowingly and willingly lying to customers just to get them off the phone and are trained to behave this way. 1 of many examples.
I called in to have the Verizon30 promo added as a credit, I called and spoke to a Ramona who said
"we have notated the account and the credit will be applied on the next bill"
(this was after 14 minutes on hold checking with supervisors, etc)
Well, I called back in the next day to confirm and nothing had been noted and i'm not getting ****.
Click to expand...
Click to collapse
This is typical telephone "customer support" protocol, and not limited to Verizon. They tell you whatever they think you want to hear if it gets you off their line. Most customer service reps get paid based on how many calls they process each hour.
polo2883 said:
At the same time I also ordered a gold iPhone 5s.
End of Rant
Click to expand...
Click to collapse
See the problem there?
Disclaimer: this reply is meant to be for funsies only.
k.electron said:
See the problem there?
Disclaimer: this reply is meant to be for funsies only.
Click to expand...
Click to collapse
I know thats the problem.... Its not for me. My wife prefers the iPhone.
I got them to waive the upgrade fee for both phones. She also stated she would waive the restock fee if I went and bought one at full retail then returned it.
To add more to the horrible service story.
I was told by executive customer care that I could go into the store and buy one at full retail. Use it till I get mine or return it within 14 days and they would waive the $35 restock fee. Needless to say that was false. The manager at the store basically told me that its not possible since there is a pending order and they would have to cancel my pending order to sell me the new phone. Wasted about 1 hr between driving and waiting at the store and left with nothing.
On the good side. My credit card was just charged and it looks like my phones should be shipped shortly.
This thread reminds me of the "Hello this is Peggy"(male voice) commercials
That's what it feels like.
Now the lady from executive care said she was wrong and they needed a line not tied to my pending order to sell me a phone at full retail.
It's okay hopefully I have mine by Wednesday. It's in Memphis and that's a direct flight to my local station
Sent from my iPad using Tapatalk - now Free
Two things you did wrong...
You put both phones on one transaction, never do that especially with cell phones unless it's a buy one get one free thing. You'rejust asking for issues with your account like activation.
Second, . You got an iPhone

Best Buy's better than Verizon's 32GB Pixel (not XL) deal $240+get $100 BB egift card

Update: as of earlier today Best Buy was out of Silver and you could only order the Black one if you had a Best Buy location within 250 miles of a zip code you entered so that you could physically pick the phone up. i.e. They weren't offering shipping them any longer.
Speculation: Best Buy is dumping their remaining inventory of all regular Pixels (they only carry the 32GB models) and they they already sold all the ones in their warehouses.
Thanks to @xdabbeb for making me aware of this.
I bought two.
You may have to retry website buttons multiple times to get the deal to work if their website is still being slammed. Also even when it says sold out on Slickdeals, you can still order it. This morning when I ordered mine, the get by date was Dec 6th for silver and 7th for black.
In my case I also had to order one at a time and the second one I had to use incognito mode in Chrome even though I upgraded a different line on the same Verizon account and both times I logged into the same Best Buy account.
I attribute all site weirdness to the Black Friday internet traffic.
$9.99 /mo. for 24 months
without having to pay the full monthly price and waiting for credit. Less than $240 total.
https://slickdeals.net/f/9417827-be...-32gb-memory-cell-phone-9-99-mo-for-24-months
@45Wheelgun I saw your post in the other thread but this deal is so good I wanted to make sure it wasn't buried.
roirraW "edor" ehT said:
Thanks to @xdabbeb for making me aware of this.
@45Wheelgun I saw your post in the other thread but this deal is so good I wanted to make sure it wasn't buried.
Click to expand...
Click to collapse
Kevin - could you contact me via PM or email? I had a couple of questions I wanted to ask you concerning this deal. We are both in Columbus and I would value your insight.
Deleted.
In addition to this already great deal - for Cyber Monday (Sunday?) BB is now offering a $100 BB Gift Card on top of the $240 Price. Making your total cost $140 Make me wish I had waited.
45Wheelgun said:
In addition to this already great deal - for Cyber Monday (Sunday?) BB is now offering a $100 BB Gift Card on top of the $240 Price. Making your total cost $140 Make me wish I had waited.
Click to expand...
Click to collapse
I just found that out too, wow! Me too, but oh well, one of mine has already shipped. I could cancel the other since it hasn't shipped and do the deal but there's a chance Verizon wouldn't consider me able to upgrade that line, at least for a day or so.
Can you really buy the Google Pixel, cancel with Verizon and use it with T-Mobile without having to deal with Verizon legal (early termination fees, etc) ?
Read a few comments in the thread. There are people that say "No problem", others say "Check the fine print, they will make you pay the full price".
This deal makes sense for Verizon if people open a new account/line and stay for 2 years. But in this case it is how the ol' phone subsidization model look in 2016.
I doubt that Verizon has left room to buy the phone, cancel the line and bring it to another network without charging fees and screwing your credit.
Edit:
Here you go: http://www.bestbuy.com/site/clp/ver...at748301462624.c?id=pcmcat748301462624&rdct=n
Activation/Upgrade Fees
Activation Fee: $40/line.
Upgrade Fee: $40/device.
Early Termination Fees
The early termination fee is up to $175, or up to $350 if your contract term results from your purchase of an advanced device (e.g., a smartphone).
There's no contract if you pay the phone off, it's not a two year contract, it's merely a contract to pay $9.99 a month for 24 months and once you pay it off, that's fulfilled. If you're creating a new line to get the phone, then whatever costs Verizon imposes to create the line, if any, in addition the activation fee which would happen for a new or existing line (Verizon seems to sometimes call the activation fee an upgrade fee lately) would be the only thing additional besides the tax for your overall cost.
I believe it was @45Wheelgun in the other thread who said he paid the phones off as soon as they shipped.
It *shouldn't* be any problem, but I don't believe anything until I see it for myself, and I might try it and see what happens to get a third one this time with the $100 gift card deal, but not sure yet.
FYI, my "upgrade fee" was $20 per phone, and the same "upgrade fee" was referred to as "activation fee" elsewhere, so I believe they're one in the same, although Verizon is less than transparent about this and has caused me confusion before. I'm on the most recently available Verizon Plan.
@45Wheelgun references this walkthrough for how to do it:
https://slickdeals.net/forums/showpost.php?p=92290907&postcount=1562
His original post is at http://forum.xda-developers.com/showpost.php?p=69793678&postcount=45
And "Proof", which is pretty convincing but in the end is merely "strong evidence": https://slickdeals.net/forums/showpost.php?p=92266531&postcount=1419
I just tried to add a line, all looked good, of course it said there would be a $20 a month smartphone access charge on the new line but once I paid the phone off I'd be able to cancel the line. However, the main Pixel page on Best Buy's site says 1) Silver isn't available at all and 2) Black "Shipping:Not Available". I went through the process as far as I could take it anyway and indeed it won't let me do the final checkout without selecting a store, but it tells me there are no stores within 250 miles to pick one up at, so it seems we're at an impasse, and basically maybe Best Buy is trying to dump what little remains of local Pixel stock, wherever they are.
Same issue here. Currently in CA visiting family but also checked my zip code in Portland, OR. No stores within 250 miles.
Also stopped by the local Best Buy and they had no Pixels in stock.
MyRCode said:
Same issue here. Currently in CA visiting family but also checked my zip code in Portland, OR. No stores within 250 miles.
Also stopped by the local Best Buy and they had no Pixels in stock.
Click to expand...
Click to collapse
My friend who was the one who made me aware of both the original and the new deal said that this morning it said he could still pick one up locally but that now they're just not available. I checked a few zip codes I was familiar with as well just out of curiosity.
so If I find it in store, sign up for a new account, pay first month, pay off device, can I then use it with my T-Mobile line?
There are no early termination fees if you pick the 24 month Device Payment Plan (DPP). You will have three choices to purchase the phone:
DPP: 9.99/month 24 months
Contract: $199.99 + 24Month Verizon Service Contract
Outright purchase: $650
Any text you see about contracts or ETFs are in reference to the Contract option and have nothing to do with the DPP option. When you get to the purchase agreement you will see it states you are paying the "full price" of $239.76 for the phone and that is the installment agreement you are "signing". In that contract it clearly states there are no penalties for paying it off early. Only penalties it speaks of are if you DON"T pay your installments on time.
DPP is nothing but a 24 Month 0 Interest load. Think 24 months same as cash with the purchase price being $239.76 +TAX
I purchased 2 on Thursday as 2 separate transactions, one as an upgrade and the other as "add a line". Billed for Sales tax on $239.76 (~$17) As soon as they shipped on Friday I paid them off. That immediately restored my "upgrade" account and I will not need to "add a line" as the phones have been paid in full. I received an Email from Verizon notifying me that my DPP contracts were "Paid in Full" and Closed.
My phones will be delivered tomorrow. There has been no change in my plan, all discounts and extras accrued over the years as still in place. I'm unclear at this point if I will need to activate them. If so there will be a $20 activation fee. I'll know sometime tomorrow.
I went back today when I saw the additional $100 and was able to walk through the entire process as an "upgrade" so as far as my account is concerned "it never happened". I even had Verizon offer me $330+ to use it as a trade in!
I do not think you will have any problems if you just add a line but if you create a new account they may want you to either return the phone, paying the full price for it or $350 EFT.
Whatever... it would not be worth it considering the additional fees.
People were mentioning this after looking at the fine print that you agree on and talking with sale managers.
There is also a hard pull of your credit for a new customer, so I do not want to do that and end up reading in the fine print that I must stay with Verizon for 2yr in order to get the Pixel for $130.
Not sure what to do. Did somebody look at all the things that they ask you to sign or can post screenshots?
Camicia said:
I do not think you will have any problems if you just add a line but if you create a new account they may want you to either return the phone, paying the full price for it or $350 EFT.
Not sure what to do. Did somebody look at all the things that they ask you to sign or can post screenshots?
Click to expand...
Click to collapse
Did you look at the link I gave a few posts up (first page I think) with the link to the "proof/evidence" that there will be no ETF if you pay off the phone. I believe it, for what it's worth, but can't take advantage of it any more than I already did since there are no stores within 250 miles of me to pick it up, which is the only option now. I'll add that to the OP when I can.
Yeah... I saw a bunch of posts of that guy, DEEE. He has been active on that thread for 3 days no stop. There are some funny flames He wants to be the "go-to person". He also does everything to shut up who contradicts him. Either he needs some attentions or somebody must pay him to be there and do the promotion.
A few people keep saying "check the contract. It is just $240." but a few others found something off. Check the posts related to this one:
https://slickdeals.net/f/9417827-be...es-100-bb-e-gift-card?p=92444587#post92444587
What I got from that:
- At checkout you sign both DPP and the https://www.verizonwireless.com/legal/notices/customer-agreement/
- The DPP (that is titled "RETAIL INSTALLMENT CONTRACT") says you are subject to the Verizon agreement too. So you need to interpret them together.
- The conclusion seems to be:
1) If you leave Verizon before 14 days then you have to return the phone (or pay full amount for it)
2) If you leave after 14 days you have to pay other $350.
Verizon lawyers are not dumb.
Either somebody that studied law can interpret those contracts and tell me that everything is fine or I will stay out of this deal. It is not $240 vs $250, it is $240 vs $700.
Updated the OP: as of earlier today Best Buy was out of Silver and you could only order the Black one if you had a Best Buy location within 250 miles of a zip code you entered so that you could physically pick the phone up. i.e. They weren't offering shipping them any longer.
Speculation: Best Buy is dumping their remaining inventory of all regular Pixels (they only carry the 32GB models) and they they already sold all the ones in their warehouses.
Completely sold out of all the Best Buys in Portland, OR
Sent from my Pixel using Tapatalk

Categories

Resources