My computer isn't recognizing my phone, it just charges it. I've installed and reinstalled HTC Sync many times, restarted the computer, restarted the phone, tried different cables, tried different computer. I've called Sprint Tech Support and they couldn't get it working either. Nothing is working. I'm using a 64-bit Windows 7 computer is that matters. PLEASE HELP
In your phone's settings --> Connect to PC, the option is not there to change what type of action you want when you plug it in?
I've tried to change the default connection type but that didn't make a difference. Still only charges the phone and doesn't recognize it.
I wonder if it can still read the drive if you mount it in the recovery console?
If I do what?
Sent from my PG86100 using XDA App
I just factory reset my phone and it still won't connect.
Sent from my PG86100 using XDA App
Are you using the original EVO 3D cable, or an extra one from around the house? Some of the MicroUSB cables are just for charging.
If you use the original cable and still have issues, then I would assume it's time to dig into device manager on your computer and see if there are any conflicts there.
I'm using the original one. I also tried a Samsung one. I'm beginning to think the problem is with HTC Sync because I tried an Evo Shift and HTC Aria and those weren't recognized either. The Aria worked one time.
Sent from my PG86100 using XDA App
supra796 said:
My computer isn't recognizing my phone, it just charges it. I've installed and reinstalled HTC Sync many times, restarted the computer, restarted the phone, tried different cables, tried different computer. I've called Sprint Tech Support and they couldn't get it working either. Nothing is working. I'm using a 64-bit Windows 7 computer is that matters. PLEASE HELP
Click to expand...
Click to collapse
1. Pull down the notification bar press charge and change it to disk drive and press done.
2. USB 2.0?
I'm having this issue as well.
I've bought a new SD Card and USB cord for the phone to see if that solved the issue but no luck.
The phone was working prior to the other day. It is about two weeks old.
The left attachment is the most recent the one on the left was yesterday.
I've also used HTC Sync with no success
Different usb port?
Rydah805 said:
Different usb port?
Click to expand...
Click to collapse
I've tried different ports as well as different computers.
On the laptop with windows 7 it won't install the drivers either
I've got time left on my 30 day exchange so i'm gonna swap it in and find out if it's the phone or not.
So it was recognized at the Rogers store after he took off the back and said the micro SD card wasn't inserted fully. I got it home and it still isn't working, could it be a driver conflict issue with windows 7 64 bit?
Tried 4 diffefnet computers, some 2 with HTC Sync and 2 without. Didn't work. I've tried 3 different cables. 2 original HTC cables and a Samsung one, still didn't work. Still doesn't work. Any other suggestions?
Sent from my PG86100 using XDA App
I've also used 3 diferent micro SD cards and factory reset it twice and used both 32 bit OS and 64 bit. Tried XP, Vista, and 7.
Sent from my PG86100 using XDA App
I've also made attempts on other computers with no luck with installation, but as i believe i said in a previous post when i took it to the store the guy working had it show up on his computer
have you guys tried deleting HTC sync altogether and installing JUST the evo3D drivers, and NOT the entire sync program ? I've never seen anyone have this mush trouble before. Also, what are you trying to do? mount sd card to comp? use ADB? tether?
Plug in ur phone and turn on HTC sync. Go in to settings, applications, and look for usb debugging. Turn it on and off til ur computer and HTC sync recognize the phone. Had the same problem and this fixed it
Sent from my PG86100 using xda premium
I have tried just installing the drivers. Didn't work. I'm trying to mount it as a disk drive. I tried enabling and disabling USB debugging for like 2minutes straight, that didn't work either. It's weird because now my Evo Shift is recognized but not my Evo 3D
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Related
My vibrant usb no longer works, Phone charges and detects usb cable (option to mount) but my PC doesn't show phone in device manager...
I've tried cleaning usb, multiple usb cables, and different PC's!
Has anyone had problems like this before? I find it hard to believe out of the blue my usb hw failed... Hoping this is some how fixable... because I need odin access to the phone
any help would be appreciated, thanks
make sure you have drivers?
http://forum.xda-developers.com/showthread.php?t=728929
Yes, I've tried new and old drivers making sure to properly remove them before trying the other... Problem is even if drivers weren't installed Device manager would indicate a unusable or unrecognized device? all PC's i've tried don't indicate any device connected.
My other vibrant works fine on all PC's only my Gf's is having a problem...
Could be usb failing I had to send mines in 2 weeks ago and they replaced the usb at no cost. Just make sure you call the galaxy s support if you plan on sending it in to fix. I got ny phone back within 4 days.
Sent from my SGH-T959 using Tapatalk
Going to call Monday thanks for the info
Sent from my T959 using xda premium
I recently have had ny prime go into a cwm recovery loop (cwn 5.8.2.0) my tablet had gummy 1.2.3 installed and was working fine , now that I'm stuck in this loop I cannot vget my XP compter to recognize it as anything but UNKNOWN DEVICE, I've tried various different drivers usb ports etc to no avail any help appreciated in bringing my tablet back
If I could get XP to see it I cohuld use adb to fix just don't understand this driver issue.
Sent from my PG06100 using xda premium
I've actually had this happen twice, I just tried every adb driver i found, installed and uninstalled them, connected and unconnected the prime,
suddenly it just worked. Universal naked drivers didn't work for me, found a adb.rar or .zip file in a thread somewhere that worked in the end.
This is not a hard brick so you should be able to get out of it.
Sent from my TFP using Tapatalk 2
I've been doin the same thing for days no drivers work at all any help any please
Sent from my PG06100 using xda premium
Solved with the purchase of a OEM charger and sync cable from Office Depot. Turns out that the cables supplied with tablet are very frail and can loose soldered connections easily, so even though it may still charge the tablet it doesn't function correctly as a sync cable. Those of you like me who are hard on your cables well be extra careful. Hope this helps anyone who's been going thru the frustration I have.
Me and my husband both have Verizon fascinates and mine has aokp m6 glitch..no probs...my husband is plain stock and he's been losing service and whatnot so i was going to reboot his rom still with stock
Now the problem...i can't get the PC to recognize his phone...reinstalled drivers etc...works for mine though...when i tried Odin the phone would go into download mode but Odin would not add it...but will mine...any ideas if why this may be happening?
Sent from my SCH-I500 using xda premium
I'm having the same problem. Does it connect to Odin while on in debugging mode? I was told that if it does to use abd to find out if the drivers are working correctly. Also does it pop up and says the the device has errored and can't connect?
Sent from my SCH-I500 using xda app-developers app
I see this a lot. Sometimes its the cable, and sometimes its the phone itself. I had the hardest time getting Odin to work. It was a cable issue. I bought a BlackBerry data cable and voila! It was working again.
Sent from my SCH-I500 using xda premium
I've tried like 10 diff cables...and they'll all workfor my phone just not his...i don't know if i can access adb on his being it's not rooted or anything...and i can't root it without Odin recognizing it...when i connect it to mass storage the phone itself recognizes it's connected (sometimes)...but the pc just keeps saying it doesn't recognize the device...but once again it recognizes mine which is the same phone just diff rom kernel etc....
I'll prob just try messing with it some more being i was in the middle of the woods at 2am camping when i was trying to get it to work...maybe I'll have better luck...i know the phone got soaked but it was fine till like 2 weeks after when it started losing all carrier service until it would reboot itself
And he thought I'd have problems with my custom roms...ha!
Sent from my SCH-I500 using xda premium
I had the same issue with my fascinate. I discovered it was the cable.(my phone took a bath to. Last the vibrate but still runs like a champ) I ended up using my wife's kindle cable I tried like 4 til the kindle cable redeemed me from ics envy. Also, to get Odin to see your phone and trick windows 7 to install some generic "universal USB driver" you have to...
1. Launch Odin (I'm using version 3 something)
2. Connect phone to computer.
3. Power down phone.
4. 3 finger into stock recovery.
Odin should at this point see the port to his phone.
I had to do try everything til I discovered this. Also have you used mass storage or media sync with on his fascinate? Those are some drivers that the fascinate installs to get the path from phone to computer working.
Let me know if it works
Sent from my Fascinate Unicorn Glitched up M6-style.
I recently found that it can be more often then not the cable. The cord that came with my phone does not allow it to be recoginized by my computer but my friends cord for her LG P930 works perfectly. I have also had to reinstall the samsung usb driver a few times while changing roms.
Sent from my GT-I9000 using xda app-developers app
Well somehow i got it to work...i plugged my phone in after his and the computer decided to download some drivers and all of a sudden it started recognizing his phone...now i just have find a ROM that agrees with it being i can't use ics being it only turns on if you 3 finger into recovery then connect it to a power source...then it magically turns on so you can reboot...haven't found any solution to that issue except that something in the battery connection had to short out when it got wet
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I just got my AT&T One X+ last night and for the life of me I cannot get it to work with my laptop. I have Windows 7 x64. I have tried installing just the HTC drivers and also HTC Sync (after uninstalling drivers) but when I connect my phone via USB, nothing happen. It only charges.
Any suggestion or advise?
use pdanet: http://junefabrics.com/android/
the device use MTP protocol, u see it as device at your explorer
skdubg said:
use pdanet: http://junefabrics.com/android/
the device use MTP protocol, u see it as device at your explorer
Click to expand...
Click to collapse
Just tried it. No luck. Nothing happens when I connect my phone. It doesn't show up anywhere.
Did you turn development mode on at all?
Sent from my HTC One X+
Andrew149 said:
Did you turn development mode on at all?
Sent from my HTC One X+
Click to expand...
Click to collapse
Yes, development mode is turned on and so is USB Debugging. I turned if off and still the same thing.
Can you run command line if you have usb debugging enabled? Aio toolkit also can do it
Dottcent said:
Can you run command line if you have usb debugging enabled? Aio toolkit also can do it
Click to expand...
Click to collapse
I have not tried doing anything. All I need to do is connect it to the computer to copy some music. Why do I have to go through all these hoops, did I just purchase an iOS device?
ajamils said:
I have not tried doing anything. All I need to do is connect it to the computer to copy some music. Why do I have to go through all these hoops, did I just purchase an iOS device?
Click to expand...
Click to collapse
Just trying to be of assistance
Dottcent said:
Just trying to be of assistance
Click to expand...
Click to collapse
I understand. I'm just getting frustrated. This is my first non-Samsung device since I came to Android world and already missing my Note . First the locked bootloader and now a simple task is giving me issues.
Odd question, but have you tried using a different micro usb cable/different port on your computer? Also, does the phone popup a "USB Connected" notification when you connect to the computer? You might try looking in Device Manager on your computer to see if the phone is showing up as an unknown device which would indicate a driver issue. Also make sure you've restarted your computer after installing the drivers just in case.
Got it working. Usb cable was the issue. The cake that I was using only charged the phone and did not transfer any data and that's why I wasn't getting any popup on Windows when I connected the phone.
Sent from my HTC One X+ using Tapatalk 2
ajamils said:
Got it working. Usb cable was the issue. The cake that I was using only charged the phone and did not transfer any data and that's why I wasn't getting any popup on Windows when I connected the phone.
Sent from my HTC One X+ using Tapatalk 2
Click to expand...
Click to collapse
Glad you got it working, I've had similar issues with mini usb cables in the past. That kind of **** is always the most annoying to figure out >.<
NasaGeek said:
Glad you got it working, I've had similar issues with mini usb cables in the past. That kind of **** is always the most annoying to figure out >.<
Click to expand...
Click to collapse
It was very weird, I have never seen a microUSB cable before that only charges and does not pass any data.
Sent from my HTC One X+ using Tapatalk 2
sorry for the dead tread revival, but I'm also having this issue. USB debugging enabled, and I tried using both the OEM usb cable and another one, both are in like new condition and both have been used to transfer data in the past without issue... i've already tried rebooting the phone and the pc, any other suggestions please?
NoobDude said:
sorry for the dead tread revival, but I'm also having this issue. USB debugging enabled, and I tried using both the OEM usb cable and another one, both are in like new condition and both have been used to transfer data in the past without issue... i've already tried rebooting the phone and the pc, any other suggestions please?
Click to expand...
Click to collapse
If you are sure that cable is good, do the following:
- Uninstall all HTC related drivers from your computer.
- Restart computer
- Install HTC Sync (latest version). You can uninstall it later and leave the drivers.
- Restart your computer.
- Plug in your phone.
Hopefully, that should fix the issue.
Was on Bonsai rom and was running fine. Noticed the phone acting kind of weird the last couple days and thought it may be related to Xposed or some of it's modules so I deleted all of them. That didn't fix the problem. The problem being that the battery icon in the the notification bar would randomly flicker and with it so would the touch keys. I'm pretty sure this only happened when I was attempting to charge my phone (in my car.)
Instead of getting the usual phone charging indication in the status bar I either got nothing or it would say that the phone was connected to the dock (WTF?) I ended up restoring a nandroid of an older Bonsai rom and for a few hours there were no problems but then it started happening again. At times I would get a reboot from just plugging in the USB cable to charge the phone (car or wall) Other times the phone would just freeze up.
I then did a full wipe and tried MAXIMUS rom. I plugged in the USB cable and attempted to sync the phone to my PC as I have done countless times just days ago but I was now getting a message that my USB device is not recognized. I did another clean flash and tried Steve's Odexed rom. Same story more or less. If I attempt to sync the phone to the PC I get the same not recognized message.
Here are the steps I have taken:
- tried numerous USB cables
- tried numerous charging ports (wall/car/PC)
- tried numerous roms (none will let my PC see the phone)
- reinstalled the Samsung USB drivers
I'm at the point where I'm thinking this is a hardware issue and I probably have to return this phone. However, before I jump the gun I wanted to see if anyone has input on this. I appreciate any advice u guys may have.
My initial thought s maybe a cheap car charger, then a bad USB cable, but you've already eliminated those options. When you backup /restore your backups, are you including the efs.? I also remember the option in Wanam to keep old efs, was that option checked while it was installed?
Sent from my SM-N900P using Tapatalk
blackcanopy said:
My initial thought s maybe a cheap car charger, then a bad USB cable, but you've already eliminated those options. When you backup /restore your backups, are you including the efs.? I also remember the option in Wanam to keep old efs, was that option checked while it was installed?
Sent from my SM-N900P using Tapatalk
Click to expand...
Click to collapse
I'm pretty sure that when I backup and restore I have all the boxes check off. However, I not only used backups. I did clean flashes on two separate roms but both had the same issue. I'm still on the fence as to whether this is software or hardware
SantinoInc said:
I'm pretty sure that when I backup and restore I have all the boxes check off. However, I not only used backups. I did clean flashes on two separate roms but both had the same issue. I'm still on the fence as to whether this is software or hardware
Click to expand...
Click to collapse
Have you tried flashing the MJ4 firmware to see if that straightens things out?
I would suggest to odin the stock rom found here if you can get your computer to recognize your device in download mode..
[ROM][TAR][ODIN] Full Restore (Return To Stock) N900PVPUBMJ4 TAR
http://forum.xda-developers.com/showthread.php?t=2549035
[ROM][TAR][ODIN] Full Restore (Return To Stock) N900PVPUBMJ4 TAR
Sent from my SM-N900P using Tapatalk
I may try that as a last resort. My fear is that I won't even be able to access Odin mode because the PC won't recognize my phone. We'll see...
Sent from my SM-N900P using XDA Premium 4 mobile app
SantinoInc said:
I may try that as a last resort. My fear is that I won't even be able to access Odin mode because the PC won't recognize my phone. We'll see...
Sent from my SM-N900P using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Hopefully somebody can come up with a solution for you.
If it fails to recognize your device in Odin mode, you should be able to remove the battery, reinsert it and reboot to your system. No harm, no fowl.
Sent from my SM-N900P using Tapatalk
---------- Post added at 11:38 PM ---------- Previous post was at 11:36 PM ----------
One more thing before I resign for the night... Maybe try those things you have already tried with your SD card removed. I'm hearing here and there about sd cards going bad causing issues you wouldn't normally think were related.
Sent from my SM-N900P using Tapatalk
SantinoInc said:
I may try that as a last resort. My fear is that I won't even be able to access Odin mode because the PC won't recognize my phone. We'll see...
Sent from my SM-N900P using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Sounds like a Windows driver issue. Could be unrelated to your phone.
What Version of Windows are you running? What do you see when you plug in your device when you go into Windows device manager?
Have you installed any new Android devices of the Nexus variety on your computer?
Alright, I'll assume that you're asleep. I agree, you may not want to do PC Odin if your computer isn't recognizing your device.
Go into device manager (right click on My Computer, select Manage, go to device manager from there). Do you see your device? Do you see any Android device? If so, do either have a yellow question mark adjacent the device name? Either way, delete the device if present, then reboot your PC.
Now plug your phone into your computer using a different USB port on the machine (cable we'll assume is fine). Your computer should automatically recognize the phone. If yes, profit.
Also check that USB debugging is set to on. If recognized and the phone is plugged in, deselect MTP device and choose the photo option. Then select MTP again.
If the above doesn't work, you can try rolling back drivers and reinstalling.
Let me know if this helps.
Sent from my SM-N900P using Xparent BlueTapatalk 2
micmars said:
Sounds like a Windows driver issue. Could be unrelated to your phone.
What Version of Windows are you running? What do you see when you plug in your device when you go into Windows device manager?
Have you installed any new Android devices of the Nexus variety on your computer?
Alright, I'll assume that you're asleep. I agree, you may not want to do PC Odin if your computer isn't recognizing your device.
Go into device manager (right click on My Computer, select Manage, go to device manager from there). Do you see your device? Do you see any Android device? If so, do either have a yellow question mark adjacent the device name? Either way, delete the device if present, then reboot your PC.
Now plug your phone into your computer using a different USB port on the machine (cable we'll assume is fine). Your computer should automatically recognize the phone. If yes, profit.
Also check that USB debugging is set to on. If recognized and the phone is plugged in, deselect MTP device and choose the photo option. Then select MTP again.
If the above doesn't work, you can try rolling back drivers and reinstalling.
Let me know if this helps.
Sent from my SM-N900P using Xparent BlueTapatalk 2
Click to expand...
Click to collapse
Mic, thanks for taking the time for taking a look at this Q&A. I'm on Windows 7. Under DEVICE MANAGER it says UNKNOWN DEVICE with a yellow triangle with a exclamation point inside. When I click on that icon this is what I get for device status: Windows has stopped this device because it has reported problems. (Code 43)
I went through all your steps but it hasn't worked. I get the same message in DEVICE MANAGER before and after doing your steps.
As far as the phone is concerned (running Steve's Odexed) it indicates that the phone is charging but it doesn't have the usual MTP message in the status bar. Simply indicates that it's charging.
Is it safe to assume this is a hardware problem with the phone? The only thing I can think of that could have caused this is the other day my car charger (part that goes in the phone) fell in some water that accumulated on the rubber car mat. I dried it off with a napkin and plugged it back into my phone. These problems happened a day or two after this incident. Not sure if it's the reason. I was leaning towards blaming it on Xposed modules that got updated.
Nope, Not Safe to Assume...
SantinoInc said:
Mic, thanks for taking the time for taking a look at this Q&A. I'm on Windows 7. Under DEVICE MANAGER it says UNKNOWN DEVICE with a yellow triangle with a exclamation point inside. When I click on that icon this is what I get for device status: Windows has stopped this device because it has reported problems. (Code 43)
I went through all your steps but it hasn't worked. I get the same message in DEVICE MANAGER before and after doing your steps.
As far as the phone is concerned (running Steve's Odexed) it indicates that the phone is charging but it doesn't have the usual MTP message in the status bar. Simply indicates that it's charging.
Is it safe to assume this is a hardware problem with the phone? The only thing I can think of that could have caused this is the other day my car charger (part that goes in the phone) fell in some water that accumulated on the rubber car mat. I dried it off with a napkin and plugged it back into my phone. These problems happened a day or two after this incident. Not sure if it's the reason. I was leaning towards blaming it on Xposed modules that got updated.
Click to expand...
Click to collapse
Hi, SantinoInc, let us hope that the car charger issue and your Code 43 is a cum hoc ergo propter hoc (with this, therefore because of this) fallacy, or a non-correlated set of phenomena that, though happening contemporaneously, does not mean (though one is enticed to infer) causality.
The Code 43 error is a Windows issue, and if you are using a laptop (I hope), turn off the computer, take out the battery, let it discharge for 10 minutes, slap your laptop battery back in, boot up, plug in the phone, it's alive (I'm hoping). The USB controller on your computer actually holds a small amount of charge for rapid use when the computer is started, which can corrupt the port and driver. Draining the charge and pulling the battery is required to get rid of the problem.
Report back and let us know if this works for you.
unfortunately my computer I've been using is a desktop. However, I do have an old laptop laying around somewhere and will try that. This is driving me nuts already. I wish I knew for sure what the issue is.
Sent from my SM-N900P using XDA Premium 4 mobile app
Google...
SantinoInc said:
unfortunately my computer I've been using is a desktop. However, I do have an old laptop laying around somewhere and will try that. This is driving me nuts already. I wish I knew for sure what the issue is.
Sent from my SM-N900P using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Google the error code you flipped me. You'll find that it most certainly looks like a USB controller issue. Tom's Hardware and Microsoft look to have the info you need, bro.
SantinoInc said:
unfortunately my computer I've been using is a desktop. However, I do have an old laptop laying around somewhere and will try that. This is driving me nuts already. I wish I knew for sure what the issue is.
Sent from my SM-N900P using XDA Premium 4 mobile app
Click to expand...
Click to collapse
I had this issue as well, not with the same phone symptoms, but in windows.
Remove the driver, go to samsung's site, download and re-install the latest driver. Also make sure you are connecting directly to the ports on your motherboard and not on the front of the PC or a USB hub on something like your monitor. Also make sure you are using the cable provided by samsung if possible. 3rd party cables for some reason can cause issues. (Thank god for standards to specifications
If you are still on MI5, use the thread I created here for help in getting to MJ4:
http://forum.xda-developers.com/showthread.php?t=2580731
I have tried all of your suggestions (including Windows error code 43 in Google and trying those recommendations) nothing has worked. Of course I can't find either of the two laptops I own to test this POS phone out. If I get the same error another PC I'm going to take the phone to Sprint to get it replaced. I'm really feeling that this is hardware related considering I have not installed any new phone drivers to my PC at all and have made no significant changes to the PC.
Agreed...
SantinoInc said:
I have tried all of your suggestions (including Windows error code 43 in Google and trying those recommendations) nothing has worked. Of course I can't find either of the two laptops I own to test this POS phone out. If I get the same error another PC I'm going to take the phone to Sprint to get it replaced. I'm really feeling that this is hardware related considering I have not installed any new phone drivers to my PC at all and have made no significant changes to the PC.
Click to expand...
Click to collapse
Agreed; any PC would be suffice to determine if it is phone related. I'd almost be inclined to hop in the car and hit a Best Buy store and be done with it, like now....
Best of luck.