USB Problems/PC won't recognize phone - Sprint Samsung Galaxy Note 3

Was on Bonsai rom and was running fine. Noticed the phone acting kind of weird the last couple days and thought it may be related to Xposed or some of it's modules so I deleted all of them. That didn't fix the problem. The problem being that the battery icon in the the notification bar would randomly flicker and with it so would the touch keys. I'm pretty sure this only happened when I was attempting to charge my phone (in my car.)
Instead of getting the usual phone charging indication in the status bar I either got nothing or it would say that the phone was connected to the dock (WTF?) I ended up restoring a nandroid of an older Bonsai rom and for a few hours there were no problems but then it started happening again. At times I would get a reboot from just plugging in the USB cable to charge the phone (car or wall) Other times the phone would just freeze up.
I then did a full wipe and tried MAXIMUS rom. I plugged in the USB cable and attempted to sync the phone to my PC as I have done countless times just days ago but I was now getting a message that my USB device is not recognized. I did another clean flash and tried Steve's Odexed rom. Same story more or less. If I attempt to sync the phone to the PC I get the same not recognized message.
Here are the steps I have taken:
- tried numerous USB cables
- tried numerous charging ports (wall/car/PC)
- tried numerous roms (none will let my PC see the phone)
- reinstalled the Samsung USB drivers
I'm at the point where I'm thinking this is a hardware issue and I probably have to return this phone. However, before I jump the gun I wanted to see if anyone has input on this. I appreciate any advice u guys may have.

My initial thought s maybe a cheap car charger, then a bad USB cable, but you've already eliminated those options. When you backup /restore your backups, are you including the efs.? I also remember the option in Wanam to keep old efs, was that option checked while it was installed?
Sent from my SM-N900P using Tapatalk

blackcanopy said:
My initial thought s maybe a cheap car charger, then a bad USB cable, but you've already eliminated those options. When you backup /restore your backups, are you including the efs.? I also remember the option in Wanam to keep old efs, was that option checked while it was installed?
Sent from my SM-N900P using Tapatalk
Click to expand...
Click to collapse
I'm pretty sure that when I backup and restore I have all the boxes check off. However, I not only used backups. I did clean flashes on two separate roms but both had the same issue. I'm still on the fence as to whether this is software or hardware

SantinoInc said:
I'm pretty sure that when I backup and restore I have all the boxes check off. However, I not only used backups. I did clean flashes on two separate roms but both had the same issue. I'm still on the fence as to whether this is software or hardware
Click to expand...
Click to collapse
Have you tried flashing the MJ4 firmware to see if that straightens things out?
I would suggest to odin the stock rom found here if you can get your computer to recognize your device in download mode..
[ROM][TAR][ODIN] Full Restore (Return To Stock) N900PVPUBMJ4 TAR
http://forum.xda-developers.com/showthread.php?t=2549035
[ROM][TAR][ODIN] Full Restore (Return To Stock) N900PVPUBMJ4 TAR
Sent from my SM-N900P using Tapatalk

I may try that as a last resort. My fear is that I won't even be able to access Odin mode because the PC won't recognize my phone. We'll see...
Sent from my SM-N900P using XDA Premium 4 mobile app

SantinoInc said:
I may try that as a last resort. My fear is that I won't even be able to access Odin mode because the PC won't recognize my phone. We'll see...
Sent from my SM-N900P using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Hopefully somebody can come up with a solution for you.
If it fails to recognize your device in Odin mode, you should be able to remove the battery, reinsert it and reboot to your system. No harm, no fowl.
Sent from my SM-N900P using Tapatalk
---------- Post added at 11:38 PM ---------- Previous post was at 11:36 PM ----------
One more thing before I resign for the night... Maybe try those things you have already tried with your SD card removed. I'm hearing here and there about sd cards going bad causing issues you wouldn't normally think were related.
Sent from my SM-N900P using Tapatalk

SantinoInc said:
I may try that as a last resort. My fear is that I won't even be able to access Odin mode because the PC won't recognize my phone. We'll see...
Sent from my SM-N900P using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Sounds like a Windows driver issue. Could be unrelated to your phone.
What Version of Windows are you running? What do you see when you plug in your device when you go into Windows device manager?
Have you installed any new Android devices of the Nexus variety on your computer?
Alright, I'll assume that you're asleep. I agree, you may not want to do PC Odin if your computer isn't recognizing your device.
Go into device manager (right click on My Computer, select Manage, go to device manager from there). Do you see your device? Do you see any Android device? If so, do either have a yellow question mark adjacent the device name? Either way, delete the device if present, then reboot your PC.
Now plug your phone into your computer using a different USB port on the machine (cable we'll assume is fine). Your computer should automatically recognize the phone. If yes, profit.
Also check that USB debugging is set to on. If recognized and the phone is plugged in, deselect MTP device and choose the photo option. Then select MTP again.
If the above doesn't work, you can try rolling back drivers and reinstalling.
Let me know if this helps.
Sent from my SM-N900P using Xparent BlueTapatalk 2

micmars said:
Sounds like a Windows driver issue. Could be unrelated to your phone.
What Version of Windows are you running? What do you see when you plug in your device when you go into Windows device manager?
Have you installed any new Android devices of the Nexus variety on your computer?
Alright, I'll assume that you're asleep. I agree, you may not want to do PC Odin if your computer isn't recognizing your device.
Go into device manager (right click on My Computer, select Manage, go to device manager from there). Do you see your device? Do you see any Android device? If so, do either have a yellow question mark adjacent the device name? Either way, delete the device if present, then reboot your PC.
Now plug your phone into your computer using a different USB port on the machine (cable we'll assume is fine). Your computer should automatically recognize the phone. If yes, profit.
Also check that USB debugging is set to on. If recognized and the phone is plugged in, deselect MTP device and choose the photo option. Then select MTP again.
If the above doesn't work, you can try rolling back drivers and reinstalling.
Let me know if this helps.
Sent from my SM-N900P using Xparent BlueTapatalk 2
Click to expand...
Click to collapse
Mic, thanks for taking the time for taking a look at this Q&A. I'm on Windows 7. Under DEVICE MANAGER it says UNKNOWN DEVICE with a yellow triangle with a exclamation point inside. When I click on that icon this is what I get for device status: Windows has stopped this device because it has reported problems. (Code 43)
I went through all your steps but it hasn't worked. I get the same message in DEVICE MANAGER before and after doing your steps.
As far as the phone is concerned (running Steve's Odexed) it indicates that the phone is charging but it doesn't have the usual MTP message in the status bar. Simply indicates that it's charging.
Is it safe to assume this is a hardware problem with the phone? The only thing I can think of that could have caused this is the other day my car charger (part that goes in the phone) fell in some water that accumulated on the rubber car mat. I dried it off with a napkin and plugged it back into my phone. These problems happened a day or two after this incident. Not sure if it's the reason. I was leaning towards blaming it on Xposed modules that got updated.

Nope, Not Safe to Assume...
SantinoInc said:
Mic, thanks for taking the time for taking a look at this Q&A. I'm on Windows 7. Under DEVICE MANAGER it says UNKNOWN DEVICE with a yellow triangle with a exclamation point inside. When I click on that icon this is what I get for device status: Windows has stopped this device because it has reported problems. (Code 43)
I went through all your steps but it hasn't worked. I get the same message in DEVICE MANAGER before and after doing your steps.
As far as the phone is concerned (running Steve's Odexed) it indicates that the phone is charging but it doesn't have the usual MTP message in the status bar. Simply indicates that it's charging.
Is it safe to assume this is a hardware problem with the phone? The only thing I can think of that could have caused this is the other day my car charger (part that goes in the phone) fell in some water that accumulated on the rubber car mat. I dried it off with a napkin and plugged it back into my phone. These problems happened a day or two after this incident. Not sure if it's the reason. I was leaning towards blaming it on Xposed modules that got updated.
Click to expand...
Click to collapse
Hi, SantinoInc, let us hope that the car charger issue and your Code 43 is a cum hoc ergo propter hoc (with this, therefore because of this) fallacy, or a non-correlated set of phenomena that, though happening contemporaneously, does not mean (though one is enticed to infer) causality.
The Code 43 error is a Windows issue, and if you are using a laptop (I hope), turn off the computer, take out the battery, let it discharge for 10 minutes, slap your laptop battery back in, boot up, plug in the phone, it's alive (I'm hoping). The USB controller on your computer actually holds a small amount of charge for rapid use when the computer is started, which can corrupt the port and driver. Draining the charge and pulling the battery is required to get rid of the problem.
Report back and let us know if this works for you.

unfortunately my computer I've been using is a desktop. However, I do have an old laptop laying around somewhere and will try that. This is driving me nuts already. I wish I knew for sure what the issue is.
Sent from my SM-N900P using XDA Premium 4 mobile app

Google...
SantinoInc said:
unfortunately my computer I've been using is a desktop. However, I do have an old laptop laying around somewhere and will try that. This is driving me nuts already. I wish I knew for sure what the issue is.
Sent from my SM-N900P using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Google the error code you flipped me. You'll find that it most certainly looks like a USB controller issue. Tom's Hardware and Microsoft look to have the info you need, bro.

SantinoInc said:
unfortunately my computer I've been using is a desktop. However, I do have an old laptop laying around somewhere and will try that. This is driving me nuts already. I wish I knew for sure what the issue is.
Sent from my SM-N900P using XDA Premium 4 mobile app
Click to expand...
Click to collapse
I had this issue as well, not with the same phone symptoms, but in windows.
Remove the driver, go to samsung's site, download and re-install the latest driver. Also make sure you are connecting directly to the ports on your motherboard and not on the front of the PC or a USB hub on something like your monitor. Also make sure you are using the cable provided by samsung if possible. 3rd party cables for some reason can cause issues. (Thank god for standards to specifications
If you are still on MI5, use the thread I created here for help in getting to MJ4:
http://forum.xda-developers.com/showthread.php?t=2580731

I have tried all of your suggestions (including Windows error code 43 in Google and trying those recommendations) nothing has worked. Of course I can't find either of the two laptops I own to test this POS phone out. If I get the same error another PC I'm going to take the phone to Sprint to get it replaced. I'm really feeling that this is hardware related considering I have not installed any new phone drivers to my PC at all and have made no significant changes to the PC.

Agreed...
SantinoInc said:
I have tried all of your suggestions (including Windows error code 43 in Google and trying those recommendations) nothing has worked. Of course I can't find either of the two laptops I own to test this POS phone out. If I get the same error another PC I'm going to take the phone to Sprint to get it replaced. I'm really feeling that this is hardware related considering I have not installed any new phone drivers to my PC at all and have made no significant changes to the PC.
Click to expand...
Click to collapse
Agreed; any PC would be suffice to determine if it is phone related. I'd almost be inclined to hop in the car and hit a Best Buy store and be done with it, like now....
Best of luck.

Related

[Q] Device not recognized by ANY computer now

Hey guys, I did try searching, but if I missed a post please link.
Problem is this: Randomly at the beginning of the week 3G stopped working, and along with that (probably unrelated, but never-the-less...) the phone, when plugged into any computer, would not be recognized ("Unrecognized Device" and under device status is it would say "This device cannot start. (Code 10)"). I did fix the 3G issue, but the phone still won't connect to any computer.
I've tried on computers with and without samsung drivers, with the phone both in and out of debug mode, usb storage both on and off. Currently on my PC it sees that it is a samsung device, but it has the yellow triangle, signifying that it still cannot start the device. Cannot ADB into it obviously, and cannot even get ODIN to see it when in download mode. Yes, I've also tried 2 different cables.
Using Windows 7 on all the computers I've tried it on (don't own anything older unfortunately/fortunately) and currently using ComRom 2 RC 2 PBJ (though this started on ComRom 1.3, and have tried the OTB kernel as well) thoughts?
Thanks guys!
Have you tried booting to CWM while plugged into the usb? That usually fixes it for me.
what i do is go to device managers look for your device and make sure the right drivers are installed once you install the drivers everything should be good
bryan901 said:
what i do is go to device managers look for your device and make sure the right drivers are installed once you install the drivers everything should be good
Click to expand...
Click to collapse
correct drivers are definitely installed.
hecantbreathe said:
Have you tried booting to CWM while plugged into the usb? That usually fixes it for me.
Click to expand...
Click to collapse
just gave that a shot. new dialog box popped up "usb device not recognized".
I'm probably going to try and go back to stock, but I'm not sure if that is really the issue.
Same thing here.. no idea what to do.. last time this happened I installed/uninstalled drivers until I thought I was going to puke.. even now I'm on a fresh install of Windows 7 x64 with SP1.. so .. this is really starting to suck!! Plug in the device and INSTANTLY "device unknown"... Yeah.. right!
Have both of you tried changing usb setting from mass storage to ask on connection? Uncheck usb debugging, go into usb settings change it from mass storage to ask on connection, go back and turn on usb debugging, then connect phone to computer.
landshark68 said:
Have both of you tried changing usb setting from mass storage to ask on connection? Uncheck usb debugging, go into usb settings change it from mass storage to ask on connection, go back and turn on usb debugging, then connect phone to computer.
Click to expand...
Click to collapse
I will do this promptly and post if there is a success story.. har har!! Thanks for the tip.. we'll see..
/EDIT/ Does nothing... nothing at all.. I hear the sound when USB is connected to Win7 ... then immediately says "unknown device" doesn't even seem to try and pull drivers.. it's almost ready to fly out the window...
/EDIT2/ Well I just got one step closer... I basically uninstalled ALL USB hosts, etc. Restarted, they installed.. then plugged phone in.. recognized, got the "installing device drivers", then FAILED to install... I'm lost.
Now here is the actual message that I am getting, I can only assume OP is too...
Windows has stopped this device because it has reported problems. (Code 43)
Click to expand...
Click to collapse
jbarcus81 said:
Now here is the actual message that I am getting, I can only assume OP is too...
Click to expand...
Click to collapse
Oddly enough, I'm not getting that. I'm getting error 10, device failed to start. I'm sure these are related somehow.
Also, I did try the above suggestion, with no success. I did notice though after I unchecked "usb debugging", told it to ask on connection, then re-enabled usb debugging i get "no accessibility services" which I'm not sure is an issue, but it is never-the-less an error message. does everyone get that message?
thanks for the help everyone
dopepope said:
Oddly enough, I'm not getting that. I'm getting error 10, device failed to start. I'm sure these are related somehow.
Also, I did try the above suggestion, with no success. I did notice though after I unchecked "usb debugging", told it to ask on connection, then re-enabled usb debugging i get "no accessibility services" which I'm not sure is an issue, but it is never-the-less an error message. does everyone get that message?
thanks for the help everyone
Click to expand...
Click to collapse
I get that message everytime I check usb debugging. Just click OK and everything should be fine.
All I know is that it's out-right ridiculous.. I seriously doubt there is anything wrong with either of our phones since this has worked fine to this point.. I'm just trying to get back to stock using ODIN .. but can't .. I am so frustrated I can't figure it out..
Something interesting here.. I plugged the USB cable into a port and windows said it was an unknown device.. I just plugged the cable in.. bad cable issues??
I have been attempting to fix this very problem for weeks. Nothing has worked. It won't even recognize the phone in Recovery or Download mode (Odin or Heimdall). I'm getting tempted to request a phone replacement.
For me it started right after I installed blackberry drivers on Win7 x64. Does anyone else have this in common? Maybe recently installed other USB drivers? Perhaps the problem and the install are mere coincidence? Anyway I ordered a new USB cable so I'll give that a try.
Also, has anyone trided naven's format utility? I'm starting to think this may be the signs of the USB port dying.
I wonder.. will there be an issue for service if I have a rooted phone with custom rom installed? That's the only issue right now about sending the phone back.. and the more I think and mess around with it.. if I hold the plug snug in the phone and wiggle the cable some, I can connect and disconnect... I think my cable is messed up ...
I think I have my issue resolved... Usb cable is bad... My buddy has the same cable end to his phone charger and it will charge my phone... And now my cable won't even do that... Need to find a usb cable to verify but it seems these cables are very sensitive... Check your cable OP...
Sent from my SCH-I500 using XDA App
I will update on if my issue is fixed when I get my usb cable on wednesday. Fyi, the samsung cable is available on amazon with prime shipping for around $2-3.
Sent from my SCH-I500 using XDA Premium App
Just picked up a USB cable from Walmart .. not a bad deal and guess what? Fixed 100% ... Was a bad USB cable. Never again will I use the Samsung USB cables.. only lasted about 3 months.. LoL.. All fixed!!! YAY!!!! OP - I think you will be all set as well once you get your new cable..
Replaced the cable and I still have the error. =(
I'm not sure what else I can even try...
EDIT: Fixed it. Uninstalled all USB drivers from my system and let windows reinstall them. toggled USB debugging on the device and mock locations on and it works. What an odd problem..
I Also solved this issue with a new cable. I had tried a different cable and still had the same problem.
So I wasted much of two days troubleshooting. Finally arranged for a warranty replacement but still had the same problem. I was getting ready to do a clean installation of windows and it struck me. Try a new cable, even though the two cable test ruled that out.
I figured that was worth a try before rebuilding windows.
The new cable fixed the problem. The 2 cable test should have revealed this. It's possible I had two issues and the warranty replacement and the cable fixed it.
Sorry that a second cable didn't fix the problem for the person above me.
Sent from my SCH-I500 using XDA Premium App

[Q] I777 No longer able to mounted to PC...

My I777 has been acting up lately, and now I'm out of options and wondering what my next move should be.
For several days when I'd connect the phone to the PC via USB, it started saying "this device can perform faster when on a USB 2.0 port..." - which, my ports ARE 2.0.. transfers were taking forever. Now, anytime I plug it in it simply says "USB Device not recognized" - I've tried the OEM cable, the plethora of other cables, 4 different PC's... *ALL* have the same result.
My concern is with a custom ROM on it and no way to get any PC to recognize the phone to get it back to root - how should I proceed from here for warranty purposes? I've only had it since March - just wondering what's gonna happen at this point - or is this even fixable? All the threads I've seen say it needs replaced... but with no way to unroot, etc., I'm just unsure how this is gonna go.
Thanks for any advice.
Midnight1970 said:
My I777 has been acting up lately, and now I'm out of options and wondering what my next move should be.
For several days when I'd connect the phone to the PC via USB, it started saying "this device can perform faster when on a USB 2.0 port..." - which, my ports ARE 2.0.. transfers were taking forever. Now, anytime I plug it in it simply says "USB Device not recognized" - I've tried the OEM cable, the plethora of other cables, 4 different PC's... *ALL* have the same result.
My concern is with a custom ROM on it and no way to get any PC to recognize the phone to get it back to root - how should I proceed from here for warranty purposes? I've only had it since March - just wondering what's gonna happen at this point - or is this even fixable? All the threads I've seen say it needs replaced... but with no way to unroot, etc., I'm just unsure how this is gonna go.
Thanks for any advice.
Click to expand...
Click to collapse
You didn't use Rom Manager ever did you? Please say no
Have you tried re-installing Kies to get the drivers working again?
Then you can: - http://forum.xda-developers.com/showthread.php?t=1313659
Midnight1970 said:
My I777 has been acting up lately, and now I'm out of options and wondering what my next move should be.
For several days when I'd connect the phone to the PC via USB, it started saying "this device can perform faster when on a USB 2.0 port..." - which, my ports ARE 2.0.. transfers were taking forever. Now, anytime I plug it in it simply says "USB Device not recognized" - I've tried the OEM cable, the plethora of other cables, 4 different PC's... *ALL* have the same result.
My concern is with a custom ROM on it and no way to get any PC to recognize the phone to get it back to root - how should I proceed from here for warranty purposes? I've only had it since March - just wondering what's gonna happen at this point - or is this even fixable? All the threads I've seen say it needs replaced... but with no way to unroot, etc., I'm just unsure how this is gonna go.
Thanks for any advice.
Click to expand...
Click to collapse
You can always use Mobile Odin to flash back to stock since your on a custom ROM.
jthatch12 said:
You didn't use Rom Manager ever did you? Please say no
Click to expand...
Click to collapse
Absolutely NOT.
This is a situation that's been coming over a period of time, starting with the inability to see it as a USB 2.0 device when initially plugged in, and now has deteriorated to the point that it can't even be seen.
Ruger20 said:
Have you tried re-installing Kies to get the drivers working again?
Then you can: - http://forum.xda-developers.com/showthread.php?t=1313659
Click to expand...
Click to collapse
Yeah, I sure did - nothing. Even in recovery, it won't "mount" usb there either.
Samsung's have a crappy USB port. It fails sometimes. You have a hard time charging at all?
But like I stated above, even without a computer connection you can get Mobile Odin and flash back to stock, as long as your rooted.
I'm having this same issue. I just got the phone earlier this week and I am unable to get bit connected to my pc to root or Odin. I have installed and uninstalled Kies multiple times on two different computers, tries different ports, and checked if the cable worked by using another phone (PC recognized without an issue). I get the USB not recognized or the 2.0 USB message. If I enable debugging, I can connect regularly and transfer files through windows explorer. But if I use USB debugging off, then nothing will work. I've tried using odin and it will just get stuck at setup connection or cache.img and then I'd have to pull the device. I've tries updating through Kies when it shows the USB 2.0 message but once the S2 hits download mode then the computer stops recognizing it. I have also tried installing the i777 drovers on the Samsung website and its still a no go. Does anyone know how to fix this? Its not rooted so mobile Odin won't help me now.
Sent from my Samsung Infuse on CM10 using Tapatalk
Uninstall drivers, reboot, install updated ones, reboot, Clean USB ports on your phone and computer, clean the cable, Replace usb cable, replace the actual lower dock connector PCB. -> http://www.ebay.co.uk/itm/ws/eBayISAPI.dll?ViewItem&item=140663430775&ssPageName=ADME:X:RTQ:GB:1123
There are about a billion things you can do. I've replaced mine at least twice, I swear that part is designed to fail after a few months. I ordered one for my GF's i777 and it should be here soon, can't wait to fix it! I hate having broken sh_t.
allyourbase said:
Uninstall drivers, reboot, install updated ones, reboot, Clean USB ports on your phone and computer, clean the cable, Replace usb cable, replace the actual lower dock connector PCB. -> http://www.ebay.co.uk/itm/ws/eBayISAPI.dll?ViewItem&item=140663430775&ssPageName=ADME:X:RTQ:GB:1123
There are about a billion things you can do. I've replaced mine at least twice, I swear that part is designed to fail after a few months. I ordered one for my GF's i777 and it should be here soon, can't wait to fix it! I hate having broken sh_t.
Click to expand...
Click to collapse
Yes. USB cables go bad often, especially these crappy micro B connectors.
allyourbase said:
Uninstall drivers, reboot, install updated ones, reboot, Clean USB ports on your phone and computer, clean the cable, Replace usb cable, replace the actual lower dock connector PCB. -> http://www.ebay.co.uk/itm/ws/eBayISAPI.dll?ViewItem&item=140663430775&ssPageName=ADME:X:RTQ:GB:1123
There are about a billion things you can do. I've replaced mine at least twice, I swear that part is designed to fail after a few months. I ordered one for my GF's i777 and it should be here soon, can't wait to fix it! I hate having broken sh_t.
Click to expand...
Click to collapse
It is the OEM cable that came with my Samsung Infuse. It worked with the T989 3 days ago and it's not working with my i777. Its strange because I tried it with my infuse again and I am able to Odin just fine. Could it really be an issue with my USB or will it be a PCB issue? I would rather or not disassemble my phone if it is a PCB issue. Should be able to do a warranty exchange though.
Sent from my SAMSUNG-SGH-I777 using Tapatalk 2
DangKid said:
It is the OEM cable that came with my Samsung Infuse. It worked with the T989 3 days ago and it's not working with my i777. Its strange because I tried it with my infuse again and I am able to Odin just fine. Could it really be an issue with my USB or will it be a PCB issue? I would rather or not disassemble my phone if it is a PCB issue. Should be able to do a warranty exchange though.
Sent from my SAMSUNG-SGH-I777 using Tapatalk 2
Click to expand...
Click to collapse
I hate to break it to you brother but it's damn near impossible to determine what the actual culprit could be, your best best is to try each and every single different thing I've listed. The end result being changing the PCB which one, isn't that hard, and two, is very cheap the only problem is waiting for the board to come in the mail.
allyourbase said:
I hate to break it to you brother but it's damn near impossible to determine what the actual culprit could be, your best best is to try each and every single different thing I've listed. The end result being changing the PCB which one, isn't that hard, and two, is very cheap the only problem is waiting for the board to come in the mail.
Click to expand...
Click to collapse
I understand, which is why I'm hoping that by posting my story up, someone who has experienced the same problem can help. If not, then I can get others' opinion on it and when the issue is fixed, the solution will be available for future users.
Sent from my Samsung Infuse on ParanoidDroid using Tapatalk
Its the usb board on your phone.
I have the same problem so now I have to get mine changed too.
I've soft bricked my phone 2 times with this problem and it takes hours to get Odin to pick up my phone.
Swap the faulty chip and you should be good.
transmitted from the Dark Obelisk
Noz85 said:
Its the usb board on your phone.
I have the same problem so now I have to get mine changed too.
I've soft bricked my phone 2 times with this problem and it takes hours to get Odin to pick up my phone.
Swap the faulty chip and you should be good.
transmitted from the Dark Obelisk
Click to expand...
Click to collapse
Its strange because when I enable USB debugging, I can get a "USB connection" on the phone and data transfers fine. But when I turn it off, I get a "MTP connection" and sometimes it'll connect (5% of the time) and allow me to transfer data. But when lies tries to update when that mtp connection is active, it'll hang when the phone goes into download mode. Did you have this same issue?
Sent from my Samsung Infuse on ParanoidDroid using Tapatalk
DangKid said:
Its strange because when I enable USB debugging, I can get a "USB connection" on the phone and data transfers fine. But when I turn it off, I get a "MTP connection" and sometimes it'll connect (5% of the time) and allow me to transfer data. But when lies tries to update when that mtp connection is active, it'll hang when the phone goes into download mode. Did you have this same issue?
Sent from my Samsung Infuse on ParanoidDroid using Tapatalk
Click to expand...
Click to collapse
I f you're able to transfer files via mass storage with USB debugging enabled then you can (most likely) rule out hardware failure on your phone.
If anything this sounds like a driver issue on the cpmputer. Are you running windows? If so remove and reinstall the drivers for your phone.
Still think its hardware.
I can connect 1/100 of the times I'm plugged into a computer. Its not a driver issue because my girlfriend has an i777 as well and no problems for her connecting at all.
Its not ROM related because I have this problem with all ROMs.
transmitted from the Dark Obelisk
Noz85 said:
Still think its hardware.
I can connect 1/100 of the times I'm plugged into a computer. Its not a driver issue because my girlfriend has an i777 as well and no problems for her connecting at all.
Its not ROM related because I have this problem with all ROMs.
transmitted from the Dark Obelisk
Click to expand...
Click to collapse
Does that apply to ums as well? From his description he can connect in ums just fine. Its only mtp that's giving him problems. In his case, with the problem only being in one connection mode, it leads me to think drivers. In your case, tested against another s2 I'd say hardware.
Just tried using a Motorola cable and a third PC and my chances of connection increased to about 15-20%. Kies and Odin failed on me a few times just like I had described before. But eventually Odin was able to flash okay. Finally on ICS on my i777! I think I'll stay on stock since I'd rather not go USB and PC hunting to flash stock if anything goes wrong.
Sent from my SAMSUNG-SGH-I777 using Tapatalk 2
DangKid said:
Just tried using a Motorola cable and a third PC and my chances of connection increased to about 15-20%. Kies and Odin failed on me a few times just like I had described before. But eventually Odin was able to flash okay. Finally on ICS on my i777! I think I'll stay on stock since I'd rather not go USB and PC hunting to flash stock if anything goes wrong.
Sent from my SAMSUNG-SGH-I777 using Tapatalk 2
Click to expand...
Click to collapse
Good to hear you got it working BUT do note if you flashed the stock ICS be aware of the eMMC SUPERBRICK BUG you should read up on the issues here is a link to some info on it......
http://forum.xda-developers.com/showthread.php?t=1746181

Cant access USB storage on PC

So I can't connect my Droid RAZR to my windows 7 machine...
I have tried a lot of things!
I've tried:
*Different computers including Vista and Linux
*Different cables
*Different fastboot files
*Re-installing drivers
*Factory reset
*PIM sync from the market etc.
What happens when I plug my phone into my PC is the computer recognizes it, it makes a sound, then it says Unknown Device connected or some times it says USB malfunctioned and then on my lockscreen it says the phone is charging but it doesn't show on my battery icon.
Whats also interesting is if I got into Fastboot mode and connect to my computer it says USB connected and then I can use it in RSD with no problems.
I'm on ICS with no root.
Please help!
Sent from my Nexus 7 using XDA Premium HD app
You could try Software Data Cable @ the Play store. It is what I use, I've never connected to my PC via USB.
Sent from my DROID RAZR using XDA Premium HD app
I'm going through the same thing except mine won't connect to fastboot and has charging problems. I also get the weird white light on the front when trying to charge with the screen off. I contacted Motorola but haven't heard back from them yet. Anybody else have these problems?
Sent from my DROID RAZR using Tapatalk 2
SCClockDr said:
You could try Software Data Cable @ the Play store. It is what I use, I've never connected to my PC via USB.
Sent from my DROID RAZR using XDA Premium HD app
Click to expand...
Click to collapse
Thanks for the reply but that's not helpful because I still cant root.
Sent from my Nexus 7 using XDA Premium HD app
uToTMeH8 said:
I'm going through the same thing except mine won't connect to fastboot and has charging problems. I also get the weird white light on the front when trying to charge with the screen off. I contacted Motorola but haven't heard back from them yet. Anybody else have these problems?
Sent from my DROID RAZR using Tapatalk 2
Click to expand...
Click to collapse
Dam bro! Lets you & I stay strong and hopefully we'll find a solution
Sent from my Nexus 7 using XDA Premium HD app
Jeanjacq said:
Dam bro! Lets you & I stay strong and hopefully we'll find a solution
Sent from my Nexus 7 using XDA Premium HD app
Click to expand...
Click to collapse
Haha I am going to get to the bottom of this! I plan on calling Motorola early tomorrow. I've read a lot of stuff about the same problems and no resolution except for a warranty exchange or repair. I've already had to open the back to force charge the battery once because it was beyond dead. I'll let you know what they say after I talk to them.
Sent from my DROID RAZR using Tapatalk 2
Damn bro, i feel you...same happened with me....uninstall motocast and reinstall motocast and then attach the phone to pc in MTP mode.
traitor123 said:
Damn bro, i feel you...same happened with me....uninstall motocast and reinstall motocast and then attach the phone to pc in MTP mode.
Click to expand...
Click to collapse
Thanks for the feedback, but I've already tried & that doesn't work
I really hope some one can find a solution, if no one can I'm definitely going to get rid of my Razr and never look back
Jeanjacq said:
I really hope some one can find a solution, if no one can I'm definitely going to get rid of my Razr and never look back
Click to expand...
Click to collapse
That's understandable, I got this one for free because it wouldn't power on and got the white light of death. I knew it was still good because at least a light came on. Popped the back off, directly charged the battery for 2 hours and it's been running perfect except for the issues above. I didn't think I would say this, but the Razr is really impressive for the price...and I have 2 Galaxy S III's!
uToTMeH8 said:
That's understandable, I got this one for free because it wouldn't power on and got the white light of death. I knew it was still good because at least a light came on. Popped the back off, directly charged the battery for 2 hours and it's been running perfect except for the issues above. I didn't think I would say this, but the Razr is really impressive for the price...and I have 2 Galaxy S III's!
Click to expand...
Click to collapse
I just wish I could experience this phone how it should be, I'm making it my mission to get Motoblur off my phone... So I should flash a custom ROM, BUT I cant cause I'm not able to root with no USB connection
Jeanjacq said:
I just wish I could experience this phone how it should be, I'm making it my mission to get Motoblur off my phone... So I should flash a custom ROM, BUT I cant cause I'm not able to root with no USB connection
Click to expand...
Click to collapse
That was my main concern too! Just got off the phone with them. They let you send it in for repairs with no questions asked. There are a couple stipulations though, obviously no water damage and cracked screens:
HOW TO SEND
- Use secure packaging; We recommend using the free FedEx packaging that is available at a FedEx location. - Print the email (packing list) and include with the package when returning
- Include Proof-Of-Purchase (If Required For Warranty)
- Ensure box is well sealed and the product is well protected
Does anybody know how I can get a proof of purchase if I was not the original buyer of the phone?
uToTMeH8 said:
That was my main concern too! Just got off the phone with them. They let you send it in for repairs with no questions asked. There are a couple stipulations though, obviously no water damage and cracked screens:
HOW TO SEND
- Use secure packaging; We recommend using the free FedEx packaging that is available at a FedEx location. - Print the email (packing list) and include with the package when returning
- Include Proof-Of-Purchase (If Required For Warranty)
- Ensure box is well sealed and the product is well protected
Does anybody know how I can get a proof of purchase if I was not the original buyer of the phone?
Click to expand...
Click to collapse
Will they allow me to send the phone back even if I did the ICS update through RSD Lite?
Jeanjacq said:
Will they allow me to send the phone back even if I did the ICS update through RSD Lite?
Click to expand...
Click to collapse
I'm sure they will. As long as when you boot into AP fastboot it says 0 for root status and you are on the official release you should be all set.
uToTMeH8 said:
I'm sure they will. As long as when you boot into AP fastboot it says 0 for root status and you are on the official release you should be all set.
Click to expand...
Click to collapse
Sounds good, just gonna give a few more days of research before I ship my phone to the other side of the world
Jeanjacq said:
Sounds good, just gonna give a few more days of research before I ship my phone to the other side of the world
Click to expand...
Click to collapse
Fastboot doesn't give "root status", that's recovery.
Next, Jeanjacq, are you able to fastboot the phone? Make sure you enable USB Debugging on the phone and try to put the phone into MTP mode, not mass storage mode (when you connect the phone to USB, a USB connection manager comes up on the top bar of the phone, click on it). What are the USB device IDs on the phone?
I don't think your USB port is damaged because you are able to fastboot the device. It sounds like some kind of configuration thing.
From Linux please do an lsusb and output the information, and from windows take a screenshot of your unknown device's hardware properties (i'm looking for the USB VID and PID in the screenshot)
danifunker said:
Fastboot doesn't give "root status", that's recovery.
Next, Jeanjacq, are you able to fastboot the phone? Make sure you enable USB Debugging on the phone and try to put the phone into MTP mode, not mass storage mode (when you connect the phone to USB, a USB connection manager comes up on the top bar of the phone, click on it). What are the USB device IDs on the phone?
I don't think your USB port is damaged because you are able to fastboot the device. It sounds like some kind of configuration thing.
From Linux please do an lsusb and output the information, and from windows take a screenshot of your unknown device's hardware properties (i'm looking for the USB VID and PID in the screenshot)
Click to expand...
Click to collapse
Did you get my PM? I have the details you need in the message I sent you.

Help!! Not charging or connecting to pc

Ok so last night I transferred some files with otg cable. Unmounted and then went to put it on charger and it does not recognize the charger. It did charge after I powered it down. But when the phone is on it doesn't recognize anything plugged into the usb port. Anyone have any suggestions? And if not how do I run a ruu or something to get back to stock for warranty without a connection to pc?
Sent from my HTC One using Tapatalk 4
Quick update. I am on 3.09.401.1 firmware and a 2.24.401.8 based rom. Not sure if that has anything to do with it but it will charge in recovery mode but not booted up. So seems like a firmware/software issue. Is there any way to flash firmware without using usb to pc? Because it won't recognize the usb at all.
Sent from my HTC One using Tapatalk 4
Clselfridge said:
Quick update. I am on 3.09.401.1 firmware and a 2.24.401.8 based rom. Not sure if that has anything to do with it but it will charge in recovery mode but not booted up. So seems like a firmware/software issue. Is there any way to flash firmware without using usb to pc? Because it won't recognize the usb at all.
Sent from my HTC One using Tapatalk 4
Click to expand...
Click to collapse
Weird problem. Not sure if it will work but you can try "flashify" from the play store to flash firmware, etc without usb. Keep us posted on your results.
Also see if you can access it through bootloader. You might be able to RUU. Alternatively, factory reset and install ROM in recovery. Or try side adb in recovery..
Clselfridge said:
Ok so last night I transferred some files with otg cable. Unmounted and then went to put it on charger and it does not recognize the charger. It did charge after I powered it down. But when the phone is on it doesn't recognize anything plugged into the usb port. Anyone have any suggestions? And if not how do I run a ruu or something to get back to stock for warranty without a connection to pc?
Sent from my HTC One using Tapatalk 4
Click to expand...
Click to collapse
I'm currently using the same firmware ROM base combination as you with no issues. Are you using the charger that came with your phone, have you replaced the usb cable to make sure it isn't faulty?
Sent from my HTC One using xda app-developers app
suntzu said:
Weird problem. Not sure if it will work but you can try "flashify" from the play store to flash firmware, etc without usb. Keep us posted on your results.
Also see if you can access it through bootloader. You might be able to RUU. Alternatively, factory reset and install ROM in recovery. Or try side adb in recovery..
Click to expand...
Click to collapse
I am going to look into flashify. That sounds interesting. I have tried getting the thing to pick up the usb in hboot. But no luck so far.
igglesphilsfan said:
I'm currently using the same firmware ROM base combination as you with no issues. Are you using the charger that came with your phone, have you replaced the usb cable to make sure it isn't faulty?
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
I have tried three different HTC branded charger/cable combinations. With no luck while booted up. I charged to 100% while shut off.
I have been running this combo for a week or something. Ever since the firmware hit the forums. And had no issues until two nights ago when this first started giving me grief... so I don't know what has caused it.
I also posted this over in the international forums and there's a guy over there with the same issue.
Sent from my HTC One using Tapatalk 4
well i am downloading a stock backup and i have a stock recovery not sure how to get them both to work... because i have to flash the stock rom with twrp and then how do i get the stock recovery flashed with a stock rom.... i will figure it out. anyway my plan is to try to take an ota and have that change the firmware and then i will know if i have a hardware issue or a software issue.
Lol. Now I'm not sure what to do. I reverted back to stock rom and recovery and then realized the touch drivers I have aren't compatible.... But I am booted up and plugged into the pc and it is charging but not coming up on the pc as a device. I don't know if debug mode is on because I am stuck at the first setup screen... Ahh I can't seem to catch a break here...
Sent from Tapatalk
Clselfridge said:
Lol. Now I'm not sure what to do. I reverted back to stock rom and recovery and then realized the touch drivers I have aren't compatible.... But I am booted up and plugged into the pc and it is charging but not coming up on the pc as a device. I don't know if debug mode is on because I am stuck at the first setup screen... Ahh I can't seem to catch a break here...
Sent from Tapatalk
Click to expand...
Click to collapse
Ruu back to stock AT&T and start over.
scrosler said:
Ruu back to stock AT&T and start over.
Click to expand...
Click to collapse
That's what I am trying to do... However I can't get the pc or the phone to recognize the connection. I have been messing with this thing and getting nowhere for so long I feel like I'm just banging my head agains a wall...
Sent from Tapatalk
Clselfridge said:
That's what I am trying to do... However I can't get the pc or the phone to recognize the connection. I have been messing with this thing and getting nowhere for so long I feel like I'm just banging my head agains a wall...
Sent from Tapatalk
Click to expand...
Click to collapse
...have you tried booting into safe mode and then see if it is recognized? Just a shot in the dark. :fingers-crossed:
igglesphilsfan said:
...have you tried booting into safe mode and then see if it is recognized? Just a shot in the dark. :fingers-crossed:
Click to expand...
Click to collapse
How do I get into safe mode?
Sent from Tapatalk
Press the power button until the power options open. Tap and hold POWER OFF on the screen and the phone should ask if you'd like to boot into safe mode but if your touch panel is not working for you this is not going to work.
Sent from my HTC One using xda app-developers app
igglesphilsfan said:
Press the power button until the power options open. Tap and hold POWER OFF on the screen and the phone should ask if you'd like to boot into safe mode but if your touch panel is not working for you this is not going to work.
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
Correct. I have totally screwed myself I think. I think I basically at this current time have a fairly lightweight brick that lights up. I have no touch capabilities at all and nothing recognized when plugged into PC. I have tried plugging into a windows 8 and also a Ubuntu machine with no dice in fast boot or adb....
Sent from Tapatalk
I dont think it is prob with some ROM. I used HTC One with stock rom (official stock by HTC) and after three months my phone stopped charging and also stop USB connection. I googled it and it was universal prob and also HTC knows about that.
See this http://forum.xda-developers.com/showthread.php?t=2417377
Phone acted very strange. Details are in above link. And also there are 2 or 3 threads more like this.
sandeep.mjs said:
I dont think it is prob with some ROM. I used HTC One with stock rom (official stock by HTC) and after three months my phone stopped charging and also stop USB connection. I googled it and it was universal prob and also HTC knows about that.
See this http://forum.xda-developers.com/showthread.php?t=2417377
Phone acted very strange. Details are in above link. And also there are 2 or 3 threads more like this.
Click to expand...
Click to collapse
Did you end up getting it resolved and if so how?
I don't think AT&T will look kindly on me for having it unlocked and s-off and for having a rom/firmware mismatch...
Sent from Tapatalk
Clselfridge said:
Did you end up getting it resolved and if so how?
I don't think AT&T will look kindly on me for having it unlocked and s-off and for having a rom/firmware mismatch...
Sent from Tapatalk
Click to expand...
Click to collapse
Unless the OTA adapter screwed up the USB connector pins for data but not power, then you should be able to recover. However like stated there has been a few reports of failed USB connectors.
Does there seem like there is any damage to the usb pins in the connector on the phone?
Did you make sure to have the HTC device drivers installed on your PC before trying ADB. Do you have a Windows 7 PC to try?
crushalot said:
Unless the OTA adapter screwed up the USB connector pins for data but not power, then you should be able to recover. However like stated there has been a few reports of failed USB connectors.
Does there seem like there is any damage to the usb pins in the connector on the phone?
Did you make sure to have the HTC device drivers installed on your PC before trying ADB. Do you have a Windows 7 PC to try?
Click to expand...
Click to collapse
So far I have tried on win8 winxp and Ubuntu.on the windows pcs the drivers were definitely installed. No dice on any of them. I am thinking the connector must be messed up. I can't see anything obvious looking at it but the fact that on three pcs one of them running Linux didn't find the phone but will charge it is pretty definitive. I don't have the money to pay for repairs due to having "tampered" with the phone(even though it doesn't say that) it is an AT&T phone with s-off and unlocked and a 1.55 hboot and has a inverted splash screen. Pretty obvious...
Sent from Tapatalk
Clselfridge said:
So far I have tried on win8 winxp and Ubuntu.on the windows pcs the drivers were definitely installed. No dice on any of them. I am thinking the connector must be messed up. I can't see anything obvious looking at it but the fact that on three pcs one of them running Linux didn't find the phone but will charge it is pretty definitive. I don't have the money to pay for repairs due to having "tampered" with the phone(even though it doesn't say that) it is an AT&T phone with s-off and unlocked and a 1.55 hboot and has a inverted splash screen. Pretty obvious...
Sent from Tapatalk
Click to expand...
Click to collapse
If you boot the phone into the bootloader without the cable attached it should come up and say fastboot. When you attach the USB cable does the display on the phone change to fastboot USB or stay only fastboot?
crushalot said:
If you boot the phone into the bootloader without the cable attached it should come up and say fastboot. When you attach the USB cable does the display on the phone change to fastboot USB or stay only fastboot?
Click to expand...
Click to collapse
Only fastboot. Never changes.
Sent from Tapatalk
Clselfridge said:
Only fastboot. Never changes.
Sent from Tapatalk
Click to expand...
Click to collapse
Yep, then it seems the pinouts on the USB connector have been damaged. Bummer.
On the plus side consider this: AT&T will probably still give you device exchange without charging you a fee. First, they mostly don't care about users modding their phones. Secondly there are so many exchange requests coming into them for the One, that all the defective units will just be sent back to HTC directly by AT&T and at that point HTC is not going to bother to go back to AT&T and say listen this list of devices were modified. If they did, that would create a backlog on work for AT&T to match the records to owners and then contacting them and trying to prove that the user did this so far removed from the exchange that it doesn't make business sense to them.
I have seen AT&T users report that they have sent in devices that were extremely modified and obvious, but AT&T proceeded with the exchange anyway because they would rather keep you as a happy customer than spending time trying to prove what you did was the only cause of the failure. Users have even sent back total bricks that they created by doing something stupid and AT&T still replaced the device without question.
When you modded the phone, that basically ended AT&T's obligation to help you with any service/software related issues, but the modding did not void the hardware warranty and it seems your device has a hardware issue that was unlikely caused by the software modifications.
The key in your case would be to do the defective device exchange via phone/mail and not via the walk in device service center.
If you don't want to do this because of the possible risk of flagging by them, then I may be willing to buy your bricked device if you are not going to do anything with it. PM if interested.

[Q] i9300 problem with usb connectivity

i have a sgs3 i9300. i recently flashed the stock MJ9 android 4.3 firmware to it and it was working fine till 3 days ago when it started to show driving mode sign and then i flashed the rom again 2 or 3 times i wiped user data and now the driving mode sign is gone but i cannot connect the phone to the computer, when i connect it nothing happens, on mobile or computer. nothing. (no usb charging or mass storage or any sounds or anything) however i can charge it using usb charger that came with it and strangely i can even use the phone in download mode with computer to flash it using odin. i read somewhere that its not a hardware issue so im really looking forward to some help here. thanks
Many similar threads, lots of possible reasons. Best search for the most likely causes, which will include your pc, leads, phone hardware etc.
Sent from my GT-I9300 using Tapatalk
boomboomer said:
Many similar threads, lots of possible reasons. Best search for the most likely causes, which will include your pc, leads, phone hardware etc.
Sent from my GT-I9300 using Tapatalk
Click to expand...
Click to collapse
tested it on different computer still the same. phone hardware should not be the issue since i am able to use it in download mode and charge it using the charger. so hardware port cannot be the problem.
codetoeternity said:
tested it on different computer still the same. phone hardware should not be the issue since i am able to use it in download mode and charge it using the charger. so hardware port cannot be the problem.
Click to expand...
Click to collapse
Search = the cable
JJEgan said:
Search = the cable
Click to expand...
Click to collapse
changed the cable. still the same. i saw another post about the same issue (quite old though and had no replies) and he was talking about some code like *#7280# (or similar code that opens up a hidden menu that allows to do something to fix it) but i opened that menu and those options werent there.
searched all over xda. tried all the things suggested (including the recovery firmware). still things remain the same. i still can flash it in download mode. but i cant charge it or anything. im sure its a software problem not a hardware problem. some serious help is required here
codetoeternity said:
searched all over xda. tried all the things suggested (including the recovery firmware). still things remain the same. i still can flash it in download mode. but i cant charge it or anything. im sure its a software problem not a hardware problem. some serious help is required here
Click to expand...
Click to collapse
Would suggest you uninstall Kies if you have it then download the new version (Kies for non Android 4.3 or Kies 3 for Android 4.3) from here Kies this will re-install the new drivers, re-boot your PC then plug your phone into your PC and you should get the message installing drivers.
Don't let Kies run at the same time as Odin otherwise it wont work but I guess you probably know that.
ag4751 said:
Would suggest you uninstall Kies if you have it then download the new version (Kies for non Android 4.3 or Kies 3 for Android 4.3) from here Kies this will re-install the new drivers, re-boot your PC then plug your phone into your PC and you should get the message installing drivers.
Don't let Kies run at the same time as Odin otherwise it wont work but I guess you probably know that.
Click to expand...
Click to collapse
done. still no use. since the device isnt even noticed by the computer. its like nothing is attached. however in download mode i get a lot of devices in device manager. im unable to charge my phone or connect as mtp thats the problem. i dont think the port is faulty coz the download mode works just fine.
USB port on the phone faulty or motherboard .
JJEgan said:
USB port on the phone faulty or motherboard .
Click to expand...
Click to collapse
in that case the phone shudnt work in download mode. i think.
codetoeternity said:
in that case the phone shudnt work in download mode. i think.
Click to expand...
Click to collapse
Have you tried different USB ports on the PC, there have been reports before that for some reason the port people normally use stops working and by switching to another USB port it works
Forgot to say if not already tried, turn off the phone pull the battery leave for a minute or two, replace the battery and reboot then try to connect it.
ag4751 said:
Have you tried different USB ports on the PC, there have been reports before that for some reason the port people normally use stops working and by switching to another USB port it works
Forgot to say if not already tried, turn off the phone pull the battery leave for a minute or two, replace the battery and reboot then try to connect it.
Click to expand...
Click to collapse
have tried different ports and different computers different cables etc and the battery was out all day still no use
codetoeternity said:
have tried different ports and different computers different cables etc and the battery was out all day still no use
Click to expand...
Click to collapse
Not having much luck are you, one last thing I have read before is using a pin or cocktail stick (you may need a magnifying glass as well) to gently clean the USB port on the phone and the cable, remove the battery first, but be careful you don't actually damage anything, that's why you need to be gentle with it.
Can you flash via ODIN successfully but phone not recognised by Windows??? Sounds like not all pins connecting properly. Clean connector VERY carefully...
Sent from my GT-I9300 using Tapatalk
ag4751 said:
Not having much luck are you, one last thing I have read before is using a pin or cocktail stick (you may need a magnifying glass as well) to gently clean the USB port on the phone and the cable, remove the battery first, but be careful you don't actually damage anything, that's why you need to be gentle with it.
Click to expand...
Click to collapse
i used a very sharp pin to clean the port on phone. did clean a bit, and had a bit of success. i cud charge my phone with the connector connected at a certain angle. if i wud touch it it would stop charging. but that went on for like 40 minutes and then it stopped working any ideas on how can i clean it? if i open the phone will i be able to clean it easily?
codetoeternity said:
i used a very sharp pin to clean the port on phone. did clean a bit, and had a bit of success. i cud charge my phone with the connector connected at a certain angle. if i wud touch it it would stop charging. but that went on for like 40 minutes and then it stopped working any ideas on how can i clean it? if i open the phone will i be able to clean it easily?
Click to expand...
Click to collapse
Never actually had to do it, only read what others have done, maybe an old dry toothbrush would do it as ling as you remember the gentle bit, if the pin did help then this could solve the problem for you it may simply be dust or dirt on the connections.
Would do both the phone and the cable end, not easy but worth a try as its free.

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