Can't un-root HTC Hero Orange.. - Hero, G2 Touch Q&A, Help & Troubleshooting

Hey guys, I'm officially desperate. After too many hours trying to un-root my Orange UK HTC Hero, I really really seriously need help as the phone is being replaced and I want it to be the way I recieved it.
I've tried way too many times tyring to install the Orange UK RUU. I've synced it, I've unsynced it, tried all these crazy solutions, but it never wants to work. The furthest I got was to the bootloader screen, but then it showed error 171 abuot not being connected via usb.. fantastic.
Could somebody possibly provide me with a rom.zip file containing one of the orange updates as I have tried extracting files from the .exe file myself, but even that doesn't work, or even just point me in the right direction! Please help! Thanks.

Hi
I had this problem with French OrangeHTC Hero.
For me it worked with this : your phone will reboot on bootloader and you'll have a 171 message error. Then close the error message, let your phone on bootloader and retry to install RUU Rom. It will be ok on the second time.
Hope it will work for you

Related

My SPV M3100 won't start...

Hello.
I have a problem I hope someone here can help me to solve..
I have an Orange SPV M3100 that hangs on the Windows Mobile screen when I try to start it.
I'm able to go into bootloader mode, and i have tried using mtty142.exe with the set 14 0 command. It still won't boot. I've also tried to hard reset it.. still won't boot..
What I did was trying to unluck the SIM-lock with the Universal unlocker (HTC_Uni_Unlock_v1) from buzz. At the time I thought universal meant that it worked on all HTC devices (stupid, I know)... And I also thought it was harmless to just try and see if it worked. But I got an error around 92-93% and after that my device won't start. So my radio ROM might be screwed.
I'd like to flash my ROM with the i-mate one (JASJAM_WWE_1.20.305.3_1.20.305.104_1.07.03.10_ship.exe) and then add the ext-rom. But how do I do that when I can just access the bootloader screen? And do you think it will boot again if I'm able to flash it?
Here's some more info about my device:
HERM100
IPL-1.01
SPL-1.04
Thank you very much in advance. Help will be highly appreciated.
No your rom *is* screwed. You can get into bootloader, you can even get to 11% of a dopod etc rom upgrade if you try, but you will not flash a new radio.
You CAN boot the device.
Do a hard reset, but do not press spacebar to reboot after. Instead, do a soft reset. The unit should boot but as you've screwed the radio you will not get a gsm signal and the phone will say unknown sim status.
I know this as I bought one cheap after the owner had done exactly the same as you.
IMEI-check's unlock solution is the only one that works IIRC, and in some cases this re-writes the security area of the phone and repairs similar issues, but in this case I could not get the prog to read.
You need to return the device to HTC - you'll need to pay approx £35 for reflashing back to the orange rom. This is what I had to do.
Currently you cannot book the m3100 in through the web as it's too new, instead email / call them.
http://service.htceurope.com/
edit - or if you're an orange customer ring 150 and act dumb saying it ' won't work'.... :wink:
Richard
What happens if you just leave the phone in bootloader mode and then try to flash any ROM (imate, dopod, htc...)? run 2 times the RomUpgradeUt.exe if you get an error on the 1st try.
If you get an error while running the rom upgrade utility you can monitor the USB port while upgrading (you will see the real error from the bootloader then), there's some more info on this wiki page:
http://wiki.xda-developers.com/index.php?pagename=Hermes_BootLoader
good luck
pof said:
What happens if you just leave the phone in bootloader mode and then try to flash any ROM (imate, dopod, htc...)? run 2 times the RomUpgradeUt.exe if you get an error on the 1st try.
If you get an error while running the rom upgrade utility you can monitor the USB port while upgrading (you will see the real error from the bootloader then), there's some more info on this wiki page:
http://wiki.xda-developers.com/index.php?pagename=Hermes_BootLoader
good luck
Click to expand...
Click to collapse
No, if you want to send it back under warranty do not try to run a rom update as there are no orange rom packages. As described in my post above, it will get to 11% and stop. The device will be in the same state as before, with the same ext rom, but the splash screen and bootloader will have changed.
i.e: it will be bloomin obvious you tried flashing it and failed. Not what you want if you try for a warranty repair....
There is no error from the bootloader - as there is no radio rom present and no security area the upgrade process just hangs.
Richard
fluffcat1 said:
No, if you want to send it back under warranty do not try to run a rom update as there are no orange rom packages.
[...]
i.e: it will be bloomin obvious you tried flashing it and failed. Not what you want if you try for a warranty repair....
Click to expand...
Click to collapse
That's true, do not try to flash any other roms if you want to use the warranty or send the device back...
Thank you very very much for your help guys.
As I'm the administrator of these devices in the company I work for I just grabbed a new SPV and will send this thing back to Orange. It sounded like I'm getting a new one..
Well, I think I've learnt my lession.
Oh, and I have another question. Is there a reg editor I can install on this one so I can remove the app lock? I know I can install java apps, but it's a bit grumpy about apps that needs installation (the developer must be certificated).
Cheers guys.
Hi,
Try to flash a new rom using the SD card method described here:
http://forum.xda-developers.com/viewtopic.php?t=62596
The rom must match your CID. Let us know if it works
pof said:
Hi,
Try to flash a new rom using the SD card method described here:
http://forum.xda-developers.com/viewtopic.php?t=62596
The rom must match your CID. Let us know if it works
Click to expand...
Click to collapse
Errr, did you read the last post? He sent it back......
Richard
I just wanted to let him know there's a possible solution, it just in case he still has the unit
pof said:
I just wanted to let him know there's a possible solution, it just in case he still has the unit
Click to expand...
Click to collapse
Maybe his search is broken as well as his old phone eh?.... :roll:
fluffcat1 said:
You need to return the device to HTC - you'll need to pay approx £35 for reflashing back to the orange rom. This is what I had to do.
Click to expand...
Click to collapse
Sorry to take the thread a bit OT, but just wanted to confirm this again.
So, if I flashed my M3100 with a different ROM, and then had to return the phone to Orange for repair for a different reason, I can send it back to HTC just to have the ROM reflashed, and then send the phone to Orange to get the repairs done?
I've been hesitating on whether to flash the phone with a non-Orange ROM because I didn't want to give up the ability to obtain warranty repair (as there is no ROM upgrade yet). If it's just a matter of £35 and then everything else as normal, maybe it's not so bad...
Thanks!
My SPV M3100 won't start!!!
I also did this, so if anyone can find a solution it would be greatly appreciated.
Also tried this and it didn't work for me:
Try to flash a new rom using the SD card method described here:
http://forum.xda-developers.com/viewtopic.php?t=62596
"I have a problem I hope someone here can help me to solve..
I have an Orange SPV M3100 that hangs on the Windows Mobile screen when I try to start it.
I'm able to go into bootloader mode, and i have tried using mtty142.exe with the set 14 0 command. It still won't boot. I've also tried to hard reset it.. still won't boot..
What I did was trying to unluck the SIM-lock with the Universal unlocker (HTC_Uni_Unlock_v1) from buzz. At the time I thought universal meant that it worked on all HTC devices (stupid, I know)... "
rachelm700 said:
I also did this, so if anyone can find a solution it would be greatly appreciated.
Also tried this and it didn't work for me:
Try to flash a new rom using the SD card method described here:
http://forum.xda-developers.com/viewtopic.php?t=62596
"I have a problem I hope someone here can help me to solve..
I have an Orange SPV M3100 that hangs on the Windows Mobile screen when I try to start it.
I'm able to go into bootloader mode, and i have tried using mtty142.exe with the set 14 0 command. It still won't boot. I've also tried to hard reset it.. still won't boot..
What I did was trying to unluck the SIM-lock with the Universal unlocker (HTC_Uni_Unlock_v1) from buzz. At the time I thought universal meant that it worked on all HTC devices (stupid, I know)... "
Click to expand...
Click to collapse
the above link doesnt work?
zohaer21 said:
the above link doesnt work?
Click to expand...
Click to collapse
IIRC it is this link on the new forum:
http://forum.xda-developers.com/showthread.php?t=277281
spv m3100 don't start
hello guys
I have the same problem about spv m3100. I used "universal unlock tool" to unlock my device and now it don't start,don't boot...I tried the Hermes SD Card flashing methods with qtek001 rom and, a white screen with "loading...." appears for 2 second and then nothing else appened. I think that the method is right but I need to use a different software. what do you think about?
please help me
thankksssss
My SPV M3100 won't start
SD card method is no good as there is no upgrade from Orange until January.
Tried to do a radio upgrade explained here:
http://wiki.xda-developers.com/index.php?pagename=Hermes_ExtractedRadioRoms
But it didn't work just came up with connection error, tried to monitor USB but nothing showed up to find out why, althouth mtty commands always do show up in USB Monitor.
Still have a brick and looking for a solution, hopefully, someday, please someone help me I am loosing my mind.
Hello
How to enter boot mode on HTC 200 ?
My htc hangs on HTC screen.
I'm trying to reflash it.
Thanx
Chris
@chrisro, Please read the wiki:
http://wiki.xda-developers.com/index.php?pagename=Hermes_UpgradeProblems
http://wiki.xda-developers.com/index.php?pagename=Hermes_Resets
Thank you very much.
Greets form Poland !
Chris

stuck in boot loader updating to 1.43 on black shadow

I was trying to upgrade to radio v1.43 in the hope that battery life was improved over 1.41 however when it got to 8% it stopped and gave me an error i can't remember After atempting to recover, it got off the three colour screen now the 3100 stalls on the blackshadow version4 screen (bootloader screen?) and goes no further. I tried reflashing but got a 260 and using mtty, only getting 2 com port options, didn't offer any help.
I'm really sorry to have not been able to sort this with reading through the relevant post but I haven't found a solution. What else can I try?
Hi,
Could you pls advise what is your device made, model, SPL version ... etc.
Also did you try to do Hard reset?
I'm using now black MAJIK (and few days ago black shadow) with radio 1.43 with no problem.
its the SPV m3100 When I decided to go Black shadow I read up on mr vanx and made sure I had all the things I needed. If I remember right, when I came to upgrade to Majik the auto detect found the second option down
SPL-1.04/1.10 - 1.09 Bootloader. I've realized since I had a spaz and ran the RUU from the archive this time. From what I've since read thats not too cleaver.
I have tried a hard reset and took the battery out instead of pressing space.
I dont know if this information on the starter screen is of use
M 05
S 04
B 05 D 3lak
I'm not sure, but hard reset doesnt mean you take the batery out.
Please check that link:
http://wiki.xda-developers.com/index.php?pagename=Hermes_For_Beginners#hardreset
I was in your position (hanged on booting) few days ago, and when i did hard reset, it changes every thing to basic normal condition.
i meant when i did a hard reset when it asked me to press space to reboot I took the battery out. I tried again this time pressing space to reboot but I still get stuck on the loading screen. I can't connect by USB to the PC I'm guessing the drivers on the phone haven't loaded and I'm stuck as to what to do.
Does anyone have any ideas?
try look at it http://forum.xda-developers.com/showthread.php?t=286755
ok I've tried everything I can think of to connect the 3100 to the computer so I can reflash it but mtty gives only com 1 and com2 but no USB and neither those two work, active sync wont connect so I disabled it as suggested and running the radio ruu and wrapper wont querry the device. I am now at a loss as to what to do next someone must know what I should do. Please?
what is your SPL?
try this http://wiki.xda-developers.com/index.php?pagename=HTC_Hermes
sl is 1.09 i'd updated it on the previously successful black shadow flash
msn [email protected]
icq 150277111
AIM TazmanFH9
Yahoo bigfathairyboggart
I have tried changing KITL trasport but I am unable to select or chose either option. I have also tried the rversion command in the tri colour screen but nothing happens. I hope I'm missing something nice and simple but I get the feeling I'm not going to be that lucky. Please help
tcSPVm3100 said:
sl is 1.09 i'd updated it on the previously successful black shadow flash
Click to expand...
Click to collapse
I suggest you check again, press and hold the side OK button and the power button...then put the stylus into the hole in the bottom of the unit.
yeah I've done that it's "SPL-1.09"
I had this exact problem yesterday, with the same bootloader too. The phone would not pass the splash and IT refused to upgrade. I ended up downgrading to a shipped wm5 rom (in my case the cingular 1.30.502.1_1.11.00.00) which to my surprise actually worked as no rom radio or spl upgrade moved at al on my phone. Then upgraded back to black majik. I hope this helps.
Thanks. I downloaded the trial of wm5 from the windows website and it asked me to install .NET framework version 1 so I got that but it turns out to be 2.0 not 1.1 It would say it had repaired but it would say this with or without the phone connected.
tcSPVm3100 said:
Thanks. I downloaded the trial of wm5 from the windows website and it asked me to install .NET framework version 1 so I got that but it turns out to be 2.0 not 1.1 It would say it had repaired but it would say this with or without the phone connected.
Click to expand...
Click to collapse
Just download a WM5 ROM from the wiki page!
ok tried this too no luck.
Trying to use the one from orange (linked to through wikki) I get an 294 invalid vendor error however active sync cannot connect yet of course so is this to be expected?
I have however gotten a connection with mtty which is a step forward dunno what to do with it yet though except trying the password 0000000000000000 command but it not disabling the password. This then lead me to read for a further hour how to change it and I've got to be honest; it beat me. I have No idea what the hell its talking about. My head hurt with so much reading.
I get a no gsm pop up v briefly on loader. I so want my phone back
I have since tried CID unlocker just so i get something installed onto this brick but I either get a connection error or it telling me it can't install for some other reason. I can not set the password in mtty to 0000000000000000 so how do I do that and is this the first step to getting things sorted? "just running a rom install" is not happening I can get a USB connection in mtty and that is it. Is the fact i'm running SPL 1.09 a problem? I'm getting precious little help guys If i'm posting in the wrong place or something please let me know. I need thing thing back now. Hours are drifting by with me trying to get some head knowledge but I still need some guidance please
tcSPVm3100 said:
I have since tried CID unlocker just so i get something installed onto this brick but I either get a connection error or it telling me it can't install for some other reason. I can not set the password in mtty to 0000000000000000 so how do I do that and is this the first step to getting things sorted? "just running a rom install" is not happening I can get a USB connection in mtty and that is it. Is the fact i'm running SPL 1.09 a problem? I'm getting precious little help guys If i'm posting in the wrong place or something please let me know. I need thing thing back now. Hours are drifting by with me trying to get some head knowledge but I still need some guidance please
Click to expand...
Click to collapse
can u flashing HARD V7?,i think better u have IPL 1.04 SPL 2.10olipro first ,then try to flashing radio?
and did u try SD card.
In bootloader can anyone here connect with active sync? I can't so updating rom and radio flashes in the usual way isn't possible. Trying the hard spl again it tells me to make sure active sync is connected and as it isn't it throws back a 262 update error. 0% on the hermes and that's currently as far as I can get. I have no means with which to access the memory card.
The reason you get an invalid vendor ID is because your CID doesnt match....download a ROM which is for your device (an orange one?)...then try.
You need to read the wiki alot more before trying anything else since you are not aware of the vendor ID error...nor the fact you MUST use HardSPL.
I linked to the orange ROM from wikki and tried installing it. it was while installing THIS ROM SPV_M3100_ROMUpdate_0407.exe I got invalid vendor error.
Installing a recent DL on HARD spl v7 I get a 240 open file error that's one I haven't had before.
With all other attempts they all say they want an active sync connection.
I can not connect to the phone through active sync
so all attempts by me to flash anything to the phone using an RUU fails.

Searched Threads...still Need Help

PLEASE HELP I started upgrading from stock vz 6800 to 3. something. during the bootloader upgrade process i was told to unplug and replug in my usb. active sync never reconnected and i'm stuck with spl 2.07 in boot mode. i have tried exitbl, but i keep getting blocked by active sync. i also tried flashing stock rom , dcd 2.1 and new the new sprint rom. on the 2 older roms it never gets past loading... on the new sprint i get an error message. i can't remember what exactly without putting the file back on my sd card. something pertaining to invalid version. if anyone has any ideas on how to proceede i would really appreciate it

New User - Telus P4000

Hey guys,
I just got a brand new Telus P4000, and love the look of this ROM - http://forum.xda-developers.com/showthread.php?t=462827.
I have been trying to figure out for hours how to put this on, and have checked all the FAQs and guides I can find, and am very frustrated, and I am really hoping one of you guys are able to help...
So i updated the firmware from HTC from 5 to 6.1 I believe. I ran nueSPL-2.47 on the phone and believe it installed successfully?
Whenever I try to install a ROM it gets stuck at 0% and then says that an error has occured.
I am probably missing something stupid and small, but and so new to phones and am having a hard time.... Anyone have any insights?
Thanks
your probably not actually unlocked, put it in bootloader (power +camera then soft reset) and read what it says, should say 2.40 olipro somewhere there. if not, re-run the unlocker and make sure you follow all its directions explicitly. alot of people leave out the disconnect and reconect step thinking it's not necesary, when in fact, windows won't load drivers without disconecting first

Error [262] Update Error

Hey guys...sorry if this has been covered. I tried searching the forums and can't seem to find anything on it.
All of the roms seem to be plug it in, install it and BLAM, you're ready to go.
My issue is that I get a communication error everytime I try to install any roms or the HardSPL. The exact error given is "The ROM Update Utility has encountered communication errors during the update process. The program will guide you step-by-step to recover from the error so you can continue with the update."
While performing the updates, I hear the sound as if my USB disconnects, then it reconnects after it restarts into the multi-colored screen. It shows "Security disabled" at the top of the screen. It proceeds to the loading bar and just sits at 0% until it comes up with the disconnect screen.
I'm using the HTC Touch Pro running WM6.1 on the Sprint network.
Again, sorry if this has already been discussed, I just couldn't find anything on it.
rceubanks said:
Hey guys...sorry if this has been covered. I tried searching the forums and can't seem to find anything on it.
All of the roms seem to be plug it in, install it and BLAM, you're ready to go.
My issue is that I get a communication error everytime I try to install any roms or the HardSPL. The exact error given is "The ROM Update Utility has encountered communication errors during the update process. The program will guide you step-by-step to recover from the error so you can continue with the update."
While performing the updates, I hear the sound as if my USB disconnects, then it reconnects after it restarts into the multi-colored screen. It shows "Security disabled" at the top of the screen. It proceeds to the loading bar and just sits at 0% until it comes up with the disconnect screen.
I'm using the HTC Touch Pro running WM6.1 on the Sprint network.
Again, sorry if this has already been discussed, I just couldn't find anything on it.
Click to expand...
Click to collapse
Your phone's cdma. This is a gsm forum. I'm assuming that you're trying to brick your phone with the gsm hard spl and not trying to flash the proper hard spl. Stop doing that, your phone is getting pissed at you. Go to ppcgeeks or the cdma (Herman, not Raphael) forum here.
haha leave it to me to find the wrong way to do something. I appreciate your heads up Ted!
rceubanks said:
Hey guys...sorry if this has been covered. I tried searching the forums and can't seem to find anything on it.
All of the roms seem to be plug it in, install it and BLAM, you're ready to go.
My issue is that I get a communication error everytime I try to install any roms or the HardSPL. The exact error given is "The ROM Update Utility has encountered communication errors during the update process. The program will guide you step-by-step to recover from the error so you can continue with the update."
While performing the updates, I hear the sound as if my USB disconnects, then it reconnects after it restarts into the multi-colored screen. It shows "Security disabled" at the top of the screen. It proceeds to the loading bar and just sits at 0% until it comes up with the disconnect screen.
I'm using the HTC Touch Pro running WM6.1 on the Sprint network.
Again, sorry if this has already been discussed, I just couldn't find anything on it.
Click to expand...
Click to collapse
Try here: CDMA Herman
same issue on GSM phone
Hi I have the same problem on a GSM phone.
I get the updating bar on my phone- it stays stuck at 0%.
then a communications error
Thanks in Advance
What is the problem with the RUU update?
I have searched for a solution to the RUU update/upgrade problem; none so far. Apparently, it is a major issue. I am interested in upgrading my Windows CE on my Xperia 6.1 to 6.5. I must have tried over a dozen times. The update process stops at 0% and Error [262] is reported. What can we do to resolve this? Is it compatibility or scalability issue? is it a problem with the software? The fact that it is working for some . . . and not for others is a source of concern about the stability of the software and this has potential implications; or it may well have to do with the hardware limitations of the PDA. Any ideas of a workaround?
You might try the Experia forum. You also might want to try Experia Roms.
I used to experience this issue as well. I simply go into communications and hit the USB to PC connection. Then remove the advanced functionality check. This has resolved many of the communication errors when playing with ROMS. This has been true with both GSM and CDMA devices.
I can confirm the issue. I have a 1st day release Fuze and flashed HardSPL no problem and have been making my roms ever since. But my cousin just got his new AT&T Fuze through his company and it refuses to HardSPL.
I went through several versions of the HardSPL and tried installing new drivers for the phone while in bootmode... all with no luck.
When connected through Activesync or Mobile Center, running the HardSPL brings up a confirmation windows on the phone, allowing reboots the device. It gets stuck at the black screen and times out. I've tried manually putting the phone in bootmode and trying it, but never gets past 0%.
I wonder if newer model TouchPro's are coming out with a revised bootloader?
Dunno if i can link to another forum. If not, appolgize and Admins remove the link than please.
For the 262 error, look here:
http://www.4winmobile.com/forums/windows-mobile-faq/13329-ruu-errors.html
player911 said:
I can confirm the issue. I have a 1st day release Fuze and flashed HardSPL no problem and have been making my roms ever since. But my cousin just got his new AT&T Fuze through his company and it refuses to HardSPL.
I went through several versions of the HardSPL and tried installing new drivers for the phone while in bootmode... all with no luck.
When connected through Activesync or Mobile Center, running the HardSPL brings up a confirmation windows on the phone, allowing reboots the device. It gets stuck at the black screen and times out. I've tried manually putting the phone in bootmode and trying it, but never gets past 0%.
I wonder if newer model TouchPro's are coming out with a revised bootloader?
Click to expand...
Click to collapse
Yes they are coming with a new bootloader. I just got my phone replaced from ATT and the new one came with 1.95 version while originals were 1.90. There is no HARD-SPL out for 1.95.
The way to do it now is to flash an old original AT&T rom with the 1.90 bootloader (since it's original, it won't require HardSPL). Then go ahead and everything should work as described in this forum/wiki.
Interseting. Sounds like a winner. Next time he comes around I'll try this.
Any idea where I can get a AT&T older rom that has the 1.90 HardSLP on it? I am having the same issue with the Error 262 update error.
Thanks
smicale said:
Any idea where I can get a AT&T older rom that has the 1.90 HardSLP on it? I am having the same issue with the Error 262 update error.
Thanks
Click to expand...
Click to collapse
You should probably go to your ATT store and tell them you'd like to get the official Hard SPL update.
I am really struggling with this. Do I have to the FLASH HardSPL or can I just go straight to the flashing my preferred ROM. I can not get get the FLASH HardSPL to work because of this Error 262. Please someone tell me where I am going wrong with this!!!! I am bout to pull my last hair out!
smicale said:
I am really struggling with this. Do I have to the FLASH HardSPL or can I just go straight to the flashing my preferred ROM. I can not get get the FLASH HardSPL to work because of this Error 262. Please someone tell me where I am going wrong with this!!!! I am bout to pull my last hair out!
Click to expand...
Click to collapse
If u want to use not the official rom made for ur provider and phone, hardspl is the only way. Any custom rom needs hardspl. Otherwise ur phone will not accept the rom.
But look here http://forum.xda-developers.com/showthread.php?t=410150
and flash the stock 1.90 SPL first, then u are ready for hardspl.
Description how to do stock spl is in this thread. Its normally meant for going back to stock for repair, but it should also solve ur issue.
NOT SHURE BECAUSE IN THE CDMA SECTION, IS UR PHONE CDMA OR GSM. MY SOLUTIUON IS FOR GSM !!!!!!
U SHOULD CHANGE THE POSTING SECTION IF ITS GSM !!!!!
Try doing the HardSPL in a Windows XP machine (needs .NET Framework 2.0 and ActiveSync). Goodluck.
i had the same problem as you and i maybe have a solution for you
go to your usb settings and look if you have a check box saying something about advanced networking. if it is indeed checked uncheck it and your problem will be gone hopefully
i did it on my telus touch pro and i am now able to upgrade my phone to winmo 6.5

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