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Does anybody know how to fix this "error" message or why it shows up? I can't use the phone... as a phone!
I have the same issue. Even when I insert sim It says "no sim". I checked the phone lock status. But It's all unlocked. Please guys help us...........
Yesterday i had this problem too but today morning when i restarted my phone I got my phone registered to network seems like a carrier related issue. Try formatting your phone. And i also noticed that when the sim card was not placed correctly it showed me No sim card( i cut my sim using a scissor). So try placing your sim perfectly or try formatting your phone.
Sent from my GT-I9300 using Tapatalk
rajveerrockz17 said:
Yesterday i had this problem too but today morning when i restarted my phone I got my phone registered to network seems like a carrier related issue. Try formatting your phone. And i also noticed that when the sim card was not placed correctly it showed me No sim card( i cut my sim using a scissor). So try placing your sim perfectly or try formatting your phone.
Sent from my GT-I9300 using Tapatalk
Click to expand...
Click to collapse
Thanks for info. But how can I format the phone?
eranda84 said:
Thanks for info. But how can I format the phone?
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Click to collapse
Hole volume up + middle key and switch on your phone. Your phone will get you into recovery mode from that menu using the volume rocker keys select format option and your phone will be hard reseted.
Sent from my GT-I9300 using Tapatalk
So far so good... my card is also made by me (cut with scissors)... but I have tried a different Micro Sim - factory cut - other number on it and still no change!
have you tryed to disable pin code?
Warmax88 said:
have you tryed to disable pin code?
Click to expand...
Click to collapse
It is already disabled... I have done 2 Factory reset... tryed 2 different micro sim's... and nothing happened... I have just buyed the phone so it might be faulty... does someone else facing the same problem - the phone worked before you got this message?
I also did three times factory reset, but nothing happens. Still issue is there. I bought this from India. But now I'm in Sri Lanka. I couldn't go there again. Please somebody help me.
---------- Post added at 05:13 PM ---------- Previous post was at 05:11 PM ----------
If I want to cut the SIM, which edge need to cut?
eranda84 said:
I also did three times factory reset, but nothing happens. Still issue is there. I bought this from India. But now I'm in Sri Lanka. I couldn't go there again. Please somebody help me.
---------- Post added at 05:13 PM ---------- Previous post was at 05:11 PM ----------
If I want to cut the SIM, which edge need to cut?
Click to expand...
Click to collapse
You can find more info about how to cut the sim here:
https://docs.google.com/file/d/0B9sVFJA8a_BUcnR3bG9nVWFiRmc/edit?pli=1
and here:
http://www.youtube.com/watch?v=6B0G_qjebJY
I had similar problems when my phone was delivered on Tuesday - cut my (Orange) SIM down to size, it worked for a while, then no network. Took it to an Orange shop, they tried their microSIMs, none worked. Arranged to have the phone replaced, but had another last play, and then my cut SIM in it started working - it would lose service intermittently, but eventually it was, and is, stable.
Mine has intermittent reception issues, ie dropping to emergency only every so often. My phone was sim-free so I figured it was because it lacks vodafone's customization.
I also cut my sim, maybe its an issue of it moving about slightly causing interrupts.
Sent from my GT-I9300 using xda premium
Guys i had the same problem, theres a solution in my thread that i didnt try cause i managed to get the faulty phone replaced but u's should try it and see if it works
http://forum.xda-developers.com/showthread.php?p=27723063#post27723063
It seems that nobody knows exactly what is the fault, the part with the sim cut wrong ( it cannot be )... I have tried 2 different micro sim (factory cut) and still no difference... now I'm using my homemade the micro sim in my Galaxy S2 (without any adapters) and works perfect ( even moved around )... The Galaxy S3 is still not working! After checking with one of the guys from Phones4U, he told me that it can be a fault (hardware or software)... the best way to fix it... is replace the phone! I did not try any of the fixes from here ( so I will not make any changes to the phone - needed for the replacement - warranty )... if anyone has a good fix for this, just post it here for other people who are facing the same problem, thank you!
Your symptoms and what you've tried sounds so similar to what I had on Tuesday, also on Orange.
The guy in the Orange shop suggested to me that you'd see the same symptoms if the IMEI is reported as being lost/stolen - obviously my phone was brand new out of a sealed box, from Amazon, so this was unlikely, but it's an interesting thought if yours was second hand?
Have you managed to connect the phone via Wifi, and perform an update? This is what I did, on the off-chance it might help, as there was an update waiting. My phone did then intermittently connect to the mobile network, and gradually got more stable. It's fine now. Worth a try if you haven't already?
If your SIM card is not recognized, try this
eranda84 said:
I have the same issue. Even when I insert sim It says "no sim". I checked the phone lock status. But It's all unlocked. Please guys help us...........
Click to expand...
Click to collapse
Well, I got this problem too. And I found out that you have to push the card with a sharp object to the far left (when holding the phone with the SIM slot downwards, I shot it from the the opposite angle because of the light) inside the SIM slot for the phone to recognize your own made micro SIM. I used the SIM pin from a iPhone 4S, but I also tried with a needle and scissors, and they all worked fine.
As you can see in the picture, theres a "pin" sticking out the right (when holding the phone as described above the pin will be on the left side) Make sure that the pin "sticks out" as showed in the photo. It seems that if that pin isn't sticking out, the phone will not recognize that a SIM is inserted. I was trying for over an hour, and then I tried this and it worked at the first try.
Good advice, mistwalker, I also wondered if it was anything to do with whether it 'clicks' into position in the slot. Mine works now, so I'm not touching it again!
It has happened twice for me that it says it's not registered on network, both times i've held the power button down and deactivated the network then activated it again and it's been working.
TimmyRaa said:
Your symptoms and what you've tried sounds so similar to what I had on Tuesday, also on Orange.
The guy in the Orange shop suggested to me that you'd see the same symptoms if the IMEI is reported as being lost/stolen - obviously my phone was brand new out of a sealed box, from Amazon, so this was unlikely, but it's an interesting thought if yours was second hand?
Have you managed to connect the phone via Wifi, and perform an update? This is what I did, on the off-chance it might help, as there was an update waiting. My phone did then intermittently connect to the mobile network, and gradually got more stable. It's fine now. Worth a try if you haven't already?
Click to expand...
Click to collapse
Thank you for the advice, I have tried all so far... even updating the phone, in the last 2 hours I got stuck changing the position of the sim... I tried also a different sim... and same message comes on the screen! I will send it back to the seller and get a refund for it... the "funny" part is that I have moved the "micro sim" from S2 to S3 a few times, and the S2 has never let me down... with no micro sim adapter on it!
I think Galaxy S2 is still one of the best phones on the market... it is not so fragile as S3... and this is my second S3... the first one had to be replaced because a small accident (screen cracked after a bump in the wall)... and the bump was a light one. I admit is faster (like a "rocket"), but the "new" screen - gorilla glass 2 is fragile (like an egg)
Does anyone know how to check if the phone (IMEI) is on the blacklist? Maybe this is the "fault" from my S3... :cyclops:
It seems that everytime I plug my phone to the charger for few hours, it goes into Emergency calls only mode where I have no data and no calls incoming nor outgoing. Only way to solve it is to restart the phone or turn Airplane mode on and off to reset. Is this a common problem ? Could it have happened from unlocking my boot loader and rooting ?
I'm considering switching to the custom ROM "the base" in order to maybe solve this
Well I think this is new. Could just be a bad sim card. I don't have this problem and I haven't seen anyone else mention having it. I'd go to where ever I got it and have them swap the sim and if that didn't work the phone.
I would open the sd card/sim card cover and make sure sim is inserted fully. It should lock into place and need to be pushed in further to eject. I used a paperclip to push it in.
adfurgerson said:
I would open the sd card/sim card cover and make sure sim is inserted fully. It should lock into place and need to be pushed in further to eject. I used a paperclip to push it in.
Click to expand...
Click to collapse
I second using a paperclip to make sure the SIM seats properly.
Sent from my LG-E970 using XDA Premium HD app
I actually had this happen to me like two days ago. I had just texted someone before walking to the lower level of a mall to go shopping. I took a look at my phone a little later and my phone was stuck on Emergency Calls with no data coming in. The carrier on the status bar wasn't even there anymore. Restarted my phone and all was fine. Not sure what caused it.
I've had this the last two days in areas I've always had great service. Wonder what's up with it.
Sent from my LG-E970 using Tapatalk 2
You guys in gsm/wcdma/lte auto or gsm/wcdma preferred?
whiteguypl said:
You guys in gsm/wcdma/lte auto or gsm/wcdma preferred?
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Click to collapse
Is there a way to change this? I can't find it in settings...
Sent from my LG-E970 using Tapatalk 2
droidiac13 said:
Is there a way to change this? I can't find it in settings...
Sent from my LG-E970 using Tapatalk 2
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Click to collapse
Base rom has this enabled, or you need to be rooted and edit build prop.
I had this happen last week. I did the airplane mode toggle to clear it... but it freaked me out for a few minutes.
Running The Base, sk8r's kernel during install, no change to the LTE setting, no crazy mods applied.
I also sit in a nearly-dead-zone at work, and I have lost the data connection. Moving into the clear does not fix the issue. Reboot has been required.
This Android App Might Help
I had just the same problem with my Samsung Galaxy S2 with UK mobile provider Three.
I eventually wrote an app called which reconnects whenever it detects that the phone has got locked into Emergency Calls Only.
Maybe it will be of use to you. Search Google Play for "Cell Reconnect". Seems I'm not allowed to post links here yet...
Figured it out for my phone
I got a refurbished LG optimus G E970 from a seller online and had this issue the second day of using it. I checked to see if it was the SIM or SD card by putting them into my old phone, but that wasn't it because the old phone still functioned properly making calls/messages. I even did a factory reset on the phone. Still didn't work. I finally just decided to change the mobile networks to my provider's GSM network and it worked. Not sure why it didn't work in the first place since I never changed the network, but this did the trick.
CyCloud said:
I got a refurbished LG optimus G E970 from a seller online and had this issue the second day of using it. I checked to see if it was the SIM or SD card by putting them into my old phone, but that wasn't it because the old phone still functioned properly making calls/messages. I even did a factory reset on the phone. Still didn't work. I finally just decided to change the mobile networks to my provider's GSM network and it worked. Not sure why it didn't work in the first place since I never changed the network, but this did the trick.
Click to expand...
Click to collapse
Hello. Could you please elaborate on how you fix that issue? I'm currently on T-mobile and my unlocked AT&T LG E980 is losing signal like crazy, just briefly loses signal and goes into emergency mode only. It is so annoying though. Would really appreciate any insight on it. Thanks.
---------- Post added at 05:58 AM ---------- Previous post was at 05:36 AM ----------
adambuckley said:
I had just the same problem with my Samsung Galaxy S2 with UK mobile provider Three.
I eventually wrote an app called which reconnects whenever it detects that the phone has got locked into Emergency Calls Only.
Maybe it will be of use to you. Search Google Play for "Cell Reconnect". Seems I'm not allowed to post links here yet...
Click to expand...
Click to collapse
Will try it. Thannks..
I don't know what to do anymore. I started getting LoS about a month ago and no matter what ROM, Kernel I use I get it about 2-3 times a day. I have to reboot the phone to get it back. I am on stock RUU now and I am still getting it.
I don't know if it could be Verizon because I live in a big city and I get it randomly plus it only started about a month ago.
I am S-ON.
I am thinking about taking it to Verizon, but haven't decided yet. It they give me another phone, won't that come with the new OTA that is un-rootable? Or is it?
Does anyone know what might cause this LoS?
Chances are if you do take it to verizon to get a replacement the new phone will most likely have the new ota.
Sent from my HTC6435LVW using xda app-developers app
AvatarOfFrost said:
I don't know what to do anymore. I started getting LoS about a month ago and no matter what ROM, Kernel I use I get it about 2-3 times a day. I have to reboot the phone to get it back. I am on stock RUU now and I am still getting it.
I don't know if it could be Verizon because I live in a big city and I get it randomly plus it only started about a month ago.
I am S-ON.
I am thinking about taking it to Verizon, but haven't decided yet. It they give me another phone, won't that come with the new OTA that is un-rootable? Or is it?
Does anyone know what might cause this LoS?
Click to expand...
Click to collapse
are you getting sim card errors? If so, reseating your sim card should fix it. and if it doesnt just go get a new one
Bigandrewgold said:
are you getting sim card errors? If so, reseating your sim card should fix it. and if it doesnt just go get a new one
Click to expand...
Click to collapse
Yep... I got that crap for the first time... today! Had to reboot my phone to get rid of it. I'm running Viper 1.2 with stock kernel, S-Off...
I wonder if running the stock kernel in this new version of Viper Rom is the reason for my getting the LOS... I've had my phone for the last 4 months... hacked from day one.... unlocked, rooted, s-off... zero problems... now I've been on Viper Rom 1.2 since release... and now this, but NO problems with previous Viper Roms and Cubed Kernel
..... Hmmmmmm
tomcat7165 said:
Yep... I got that crap for the first time... today! Had to reboot my phone to get rid of it. I'm running Viper 1.2 with stock kernel, S-Off...
I wonder if running the stock kernel in this new version of Viper Rom is the reason for my getting the LOS... I've had my phone for the last 4 months... hacked from day one.... unlocked, rooted, s-off... zero problems... now I've been on Viper Rom 1.2 since release... and now this, but NO problems with previous Viper Roms and Cubed Kernel
..... Hmmmmmm
Click to expand...
Click to collapse
Possible you messed up your radio by being s-off. Have you flashed complete stock? Perhaps reflash the radio? You may just need a new sim card.
123421342 said:
Possible you messed up your radio by being s-off. Have you flashed complete stock? Perhaps reflash the radio? You may just need a new sim card.
Click to expand...
Click to collapse
I've had no problem with my sim card at all... As far as I know... no problem with the radio either, but have only been on this new Viper Rom 1.2 for just over a week. If it does it again... I'll report, then reinstall the Rom, Kernel, & Image... and report results
Any way to test the radio or is it possibly just a fluke los? Ironically enough... it happened at the exact moment I received one of those telemarketer calls, which was blocked by call blocker... Hmmmmmm...
tomcat7165 said:
I've had no problem with my sim card at all... As far as I know... no problem with the radio either, but have only been on this new Viper Rom 1.2 for just over a week. If it does it again... I'll report, then reinstall the Rom, Kernel, & Image... and report results
Any way to test the radio or is it possibly just a fluke los? Ironically enough... it happened at the exact moment I received one of those telemarketer calls, which was blocked by call blocker... Hmmmmmm...
Click to expand...
Click to collapse
It's not the Rom, or the kernel, or the radio. It happens on stock unrooted too. It's a known hardware issue with the DNA. If the SIM card is inserted perfectly you'll never see the error, bit if it's not then it can cause issues. Most of which can be alleviated by reseating the SIM, but the most extreme cases require a new SIM.
Sent from my HTC6435LVW using xda app-developers app
What do you mean by loss of service? The phone won't recognize the SIM card?
Edit: just saw all the replies advocating SIM card fixes. I was going to say that it is a known issue that Verizon is just ignoring, but that's already been covered. Other fixes, besides replacing or reseating the SIM card, are rebooting and toggling airplane mode on and off. For PUK code locked errors, reboot the phone.
How do I take the Sim card out ?
AvatarOfFrost said:
How do I take the Sim card out ?
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Click to collapse
With the tool that came in your phone box, or a small paperclip, or similar item. You just insert it in the hole next to the SIM card slot.
Sent from my HTC6435LVW using xda app-developers app
Just wanted to add I have got this too. Glad to know I am not alone. I have not re-seated sim card yet just rebooted. When it starts to get worse I will try that
I had this issue a few times and everytime I found that installing the latest gapps fixed that problem
canemaxx said:
I had this issue a few times and everytime I found that installing the latest gapps fixed that problem
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Click to collapse
Where can i find these apps? I'm having this exact problem. The text messaging works, but cant receive or make calls
What do you mean by loss of service? The phone won't recognize the SIM card?
Edit: just saw all the replies advocating SIM card fixes. I was going to say that it is a known issue that Verizon is just ignoring, but that's already been covered. Other fixes, besides replacing or reseating the SIM card, are rebooting and toggling airplane mode on and off. For PUK code locked errors, reboot the phone.
Click to expand...
Click to collapse
I think my problem is even worse because I'm having tons of signal loss during a day and the message preparing SIM card appears all time. I've tried everything, roms, kernel, radios and no luck. What do you mean with resetting SIM? Taking it off back on?
Finally if i switch to 2g mode I've no signal loss at all, so I wouldn't say it is just a sim issue.
Sent from my HTC6435LVW using xda app-developers app
---------- Post added at 03:52 PM ---------- Previous post was at 03:49 PM ----------
M0rtiferrimus said:
What do you mean by loss of service? The phone won't recognize the SIM card?
Edit: just saw all the replies advocating SIM card fixes. I was going to say that it is a known issue that Verizon is just ignoring, but that's already been covered. Other fixes, besides replacing or reseating the SIM card, are rebooting and toggling airplane mode on and off. For PUK code locked errors, reboot the phone.
Click to expand...
Click to collapse
I think my problem is even worse because I'm having tons of signal loss during a day and the message preparing SIM card appears all time. I've tried everything, roms, kernel, radios and no luck. What do you mean with resetting SIM? Taking it off back on?
Finally if i switch to 2g mode I've no signal loss at all, so I wouldn't say it is just a sim issue.
Sent from my HTC6435LVW using xda app-developers app
By "reseating" the SIM, I mean taking it out and *carefully* putting it back in. I have not tried this personally, but it seems to work for some people.
The most frustrating part about this problem is that it isn't manually reproducible to check if its fixed, so you can't just take the phone into a vzw retailer and show it to them, since theyll just reboot it and think that they've fixed the problem. I would recommend toggling airplane mode on and off though.
ryan.a193 said:
Where can i find these apps? I'm having this exact problem. The text messaging works, but cant receive or make calls
Click to expand...
Click to collapse
you can find them at goo.im Yeah its weird cuz I had the same thing and reinstalling the gapps solved it perfectly
I used to get this issue all the time. I re seated the sim card once and then took the ota and have never had a problem since then.
Sent from my HTC6435LVW using xda app-developers app
Just an update, I reseated the SIM card yesterday (it had three pairs of scratches on the contacts, leading me to believe this is a hardware problem). I have not had this problem since, even with a reboot and a toggle of airplane mode.
Sent from my HTC6435LVW using xda app-developers app
Bigandrewgold said:
are you getting sim card errors? If so, reseating your sim card should fix it. and if it doesnt just go get a new one
Click to expand...
Click to collapse
Yea a sliver of tape on the top may help too
Sent from my Galaxy Nexus using xda premium
---------- Post added at 04:08 AM ---------- Previous post was at 04:08 AM ----------
M0rtiferrimus said:
Just an update, I reseated the SIM card yesterday (it had three pairs of scratches on the contacts, leading me to believe this is a hardware problem). I have not had this problem since, even with a reboot and a toggle of airplane mode.
Sent from my HTC6435LVW using xda app-developers app
Click to expand...
Click to collapse
Good to hear.
Sent from my Galaxy Nexus using xda premium
so my friend at work has the HTC one for tmobile, always had service here.
then today he has NO reception OR service at all, cant even call 611, shows bars with a "X" over the bars as if there isnt a sim in there, but doesnt show the SIM icon on status bar, i put his sim in my nexus 4, worked fine, and my sim in his phone and IT DIDNT WORK
i had him wipe everything and reflash his rom and that didnt fix it.
hes going to reflash everything back to stock
but i was just wondering if anyone had an suggestions ????
so far we reflashed the rom, tried changing FAST.tmobile apn to epc.tmobile to see if that would have any effect but no.
tried changing from cdma/gsm/lte to cdma/gsm only and didnt work as well
THANKS IN ADVANCE!
Did he pay his bill...? Nvm I see his SIM worked in your phone
You do know, that it's fast.t-mobile.com (with the hyphen) right? If he recently changes apn's and forgot the hyphen that could be an issue.
ingenious247 said:
Did he pay his bill...? Nvm I see his SIM worked in your phone
You do know, that it's fast.t-mobile.com (with the hyphen) right? If he recently changes apn's and forgot the hyphen that could be an issue.
Click to expand...
Click to collapse
I don't think the APN has anything do do with the phone working - only data.
---------- Post added at 09:32 PM ---------- Previous post was at 09:31 PM ----------
bodom_hc said:
so my friend at work has the HTC one for tmobile, always had service here.
then today he has NO reception OR service at all, cant even call 611, shows bars with a "X" over the bars as if there isnt a sim in there, but doesnt show the SIM icon on status bar, i put his sim in my nexus 4, worked fine, and my sim in his phone and IT DIDNT WORK
i had him wipe everything and reflash his rom and that didnt fix it.
hes going to reflash everything back to stock
but i was just wondering if anyone had an suggestions ????
so far we reflashed the rom, tried changing FAST.tmobile apn to epc.tmobile to see if that would have any effect but no.
tried changing from cdma/gsm/lte to cdma/gsm only and didnt work as well
THANKS IN ADVANCE!
Click to expand...
Click to collapse
Sounds like hardware - time for a warranty replacement.
Was this bought from T-Mobile.. or from a private seller, who may have stopped making his payments, making the phone itself blacklisted (thus not affecting his SIM card)
apn did have the hyphen
he bought it off craigslist 5 months ago, he just called tmobile, turns out it was an unpaid phone from the previous owner :/
Sucks bro.
Had this happen for the second time today. During a call, the handset makes a loud buzzing noise and restarts itself. It's not like the buzz when it vibrates, it's actually coming from the phone speaker. Anyone heard of this being an issue?*
Sent from my D6503 using XDA Free mobile app
You could try re-inserting the sim card. I have had a few random reboots after the sim card had worked itself loose
---------- Post added at 08:26 AM ---------- Previous post was at 07:50 AM ----------
Just realised my issue was probably down to the fact I had installed sim card without the sim card tray.