Hello all,
I just picked up my Photon a couple days ago and am loving it.
One odd problem I've noticed is that it really doesn't like charging in certain conditions- it won't charge in a DC->USB adapter I have, and it won't charge when I have it hooked up to a USB hub that in turn is connected to an AC adapter.
All the other phones I have access to (a couple EVOs, an Epic, an HD7, and others) charge fine in those conditions, so is this a general Photon issue or is it just my phone that's borked?
Sounds like a bad phone to me.
Lancerz said:
Sounds like a bad phone to me.
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I dont know. I have an off brand ac usb adapter and it wont charge when connected to it. It may just be his adapters.
Sent from my MB855 using xda premium
The only time I've had any issues via USB was with the cheesy sprint universal charger that screws together, but it will charge as long as it's not plugged into the computer. Could be that?
Related
Hi Guys and Girls,
I was using the Copilot Premium on the S2 in the Car yesterday and it was plugged into the car via a car adapter with usb port. The battery completely drained and the plugged in USB was charging the phone but you could not run the phone with the Sat nav on as it kept switching off.
Is there is a way of powering the phone within the car or is to do with me using the samsung USB cable as I noticed that it recognise the charging process as USB instead of AC? My Touch HD worked with Sat Nav and it was charging the phone as well. Is it something to do with my settings as I find this a strange issue.
BLfan said:
Hi Guys and Girls,
I was using the Copilot Premium on the S2 in the Car yesterday and it was plugged into the car via a car adapter with usb port. The battery completely drained and the plugged in USB was charging the phone but you could not run the phone with the Sat nav on as it kept switching off.
Is there is a way of powering the phone within the car or is to do with me using the samsung USB cable as I noticed that it recognise the charging process as USB instead of AC? My Touch HD worked with Sat Nav and it was charging the phone as well. Is it something to do with my settings as I find this a strange issue.
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Click to collapse
Yes - it's to do with the charging process status. USB charging doesn't deliver enough power to maintain battry charge - especially when using power-hungry apps like Co-pilot.
I bought 2 car chargers recently - cheapos from dealextreme, one a Moto-branded one - and was lucky that both are seen as AC rather than USB when plugged in. I recently used Co-Pilot for about 4 hours and the phone charge was maintained.
I'd say your options are either to buy the official Samsung product or take pot luck with a cheapo alternative.
Same story: bought first Energizer charger, that was hit-and-miss. Then got an official Samsung one, no problems at all. Get the official one, it costs, but it's quality.
Sent from my GT-I9100 using XDA Premium App
I had a similar problem, tried two different adapters with 700mA and 2100mA DC output rating. 700mA seemed to work, but 2100mA was much better. I was able to stream tunes over my cellular Data to my car over bluetooth, while on the road using Google Nav, with the occasional calls.
Cheers!!!
P.S. I am using this www[dot]amazon[dot]com/gp/product/B00470C35E
Thank you for the response to my query. Much appreciated. Now I have to find a new adapter.
I'm having a very serious problem that has just started with my Evo 3D.
I connect my phone to my wall charger before I go to bed. It says it's charging and has the little lightning bolt in the battery. I go to sleep .... when I wake up the phone is completely dead and still connected to my charger. Trying to turn it on is unsuccessful. Connecting it to my computer makes no difference as well. The only way to get it back on and charging normally is to go outside to my truck and connect it to the car charger. Magically it works like normal again.
I notice that when the phone comes back on, the battery is completely drained at 0%. Any ideas what the problem is? I went to sprint about it yesterday and they said if it keeps happening to bring it in which I will be forced to do but I wont have time for at least a few days because of work.
Please use the Q&A Forum for questions Thanks
Moving to Q&A
Phone not charging
by any chance, are you not using the htc oem charger? i have noticed in the past that i have that same issue with some of my friends chargers that arent htc oem. Try a different house charger. Seems the htc ones might put out a little extra juice or something because the off brands and motos say they're charging, but battery keeps dropping
troublein420 said:
by any chance, are you not using the htc oem charger? i have noticed in the past that i have that same issue with some of my friends chargers that arent htc oem. Try a different house charger. Seems the htc ones might put out a little extra juice or something because the off brands and motos say they're charging, but battery keeps dropping
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I'm using the home charger that came with the phone BUT a USB cord I bought off monoprice.
The car charger i use is an iPod charger with a usb plug in. I'm using that one with the original USB cord that came with the phone. I didn't even think about using the original cord for charging over night. I'll try that tonight and see how it goes. Will report in the morning.
Is it possible you are using a USB cable designed for data only? Some do not have the charging pins intact, they are meant strictly for data.
KB112 said:
Is it possible you are using a USB cable designed for data only? Some do not have the charging pins intact, they are meant strictly for data.
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It worked for a few months so I cant imagine that being the problem.
But using the original HTC usb cord worked just fine. No more monoprive USB cables for me.
jackstoner said:
It worked for a few months so I cant imagine that being the problem.
But using the original HTC usb cord worked just fine. No more monoprive USB cables for me.
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I bought like 3 Blackberry micro USB cables off Ebay. They are the best I have used so far. The cable themselves are wrapped thicker and they are a good length. Much more stout and higher quality than most of the cheapies out there.
Sent from my Warmed up Shooter using XDA Premium.
Its the usb cable dood. Try using the original one, and u should be good. Have tried sumthin similar
Sent from my HTC EVO 3D X515m using XDA App
I just got my microUSB to HDMI adapter from Monoprice and it works well. However, is it supposed to maintain current to the phone? I have it all plugged in and I get an orange light on the phone but I lost 10% battery power using it for 15 minutes. Doesn't seem right?
P.S. Monoprice customer service is excellent. I can't speak to the longevity of the products but the service is excellent.
...Sent from my Tab
I had the same issue with the same Monoprice MHL adapter, even when 'charging' the system with a 1A wall plug.
Ozy666 said:
I had the same issue with the same Monoprice MHL adapter, even when 'charging' the system with a 1A wall plug.
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What is a 1A wall plug?
For the record, I am using the OEM plug connected to a microUSB cable I bought from Monoprice.
Uh oh. Did we get screwed?
...Sent from my Tab
I used an AC outlet 1 amp USB charging plug to power the system with a standard micro-USB cable.
People have observed problems with charging the Rezound through a car dock, so maybe it's related to that problem as well.
I tried charging using the Monoprice cable and it charged fine. If we were unsure before, I can say for sure now that it is the adapter. I don't know if it's the one sold by monoprice or, like you said, a bug in the system. Guess I can only watch 60 min. of video (tops and end up with a dead phone) or I'm out $7... kind of think I'm out the money... and no need for the cables I bought with it. Hope others read this.
The other Monoprice cables are fine. No beef with them.
...Sent from my Tab
I asked Monoprice about it. Here's what they said....
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Hello Mr. Paul,
I understand that there may be an issue with your MHL adapter you had purchased. One thing to keep in mind is that our phones are really powerful now and draw a huge amount of power. So one thing to first consider is your power draw, secondly remember most androids can tell whether it’s connected to a computer usb port or AC power supply by checking if the data pins are shorted together. Since the data pins will be in use with the MHL adapter it will never register as an AC power supply and will not draw more than 500ma of power available to a computer usb port. This is not a limitation of the MHL adapter, but rather a design flaw in the implementation of MHL itself on the phone and perhaps design flaw is a little harsh but with the implementation of the MHL on the phone, not the adapter itself. Hopefully this clears up some things for you and if the adapter isn’t going to quite work out for you I can still issue an RMA for a return for you if you like I would just need an order number to get the process started.
Thank you
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Again, good customer service. Unfortunate about the phone limitations.
...Sent from my Tab
Anyone know if this is a hardware or software issue?
feralicious said:
Anyone know if this is a hardware or software issue?
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Based on the information from tech support above, it sound like a hardware issue.
...Sent from my Tab
It is a hardware issue, the official HTC MHL adaptor does the exact same thing. (I have two of them)
~John
Yeah, I thought it might be something like that. People were able to fix the car dock charging issue by shorting the data pins, but obviously that won't work for the MHL adapter.
I ordered one from monoprice too, I'll test it when I get home from vacation.
Sent from my ADR6425LVW using xda premium
jmorton10 said:
It is a hardware issue, the official HTC MHL adaptor does the exact same thing. (I have two of them)
~John
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Ozy666 said:
Yeah, I thought it might be something like that. People were able to fix the car dock charging issue by shorting the data pins, but obviously that won't work for the MHL adapter.
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I wonder if a Y adapter out of the phone to split the adapter and a charging cable would work? If there is such a thing for micro usb.
Don't think so. The phone won't draw the higher 'AC' charging current unless it sees that the data pins are shorted. If the data pins are shorted, you won't be able to get data out for the HDMI connection.
Basically, while it's nice to have only one port to keep things simple, a separate HDMI port and USB port for charging would have worked better in this case.
Well then I'm returning for a GNex.
If it's tethered via usb to a computer with an HDMI out to TV/receiver can you stream from the Rezound? And would the charge via usb be enough to keep it alive for a movie?
If not then I'm definitely dropping mhs. Connection problems and this issue... Bah.
Sent from my ADR6425LVW using Tapatalk
Maybe depends on what else was drawing power on your phone. If you turned off everything else, maybe you would have enough charge to stream a movie. My battery was dropping pretty fast, but I didn't try to optimize by turning off mobile data, wireless, etc...
feralicious said:
Well then I'm returning for a GNex.
If it's tethered via usb to a computer with an HDMI out to TV/receiver can you stream from the Rezound? And would the charge via usb be enough to keep it alive for a movie?
If not then I'm definitely dropping mhs. Connection problems and this issue... Bah.
Sent from my ADR6425LVW using Tapatalk
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That would be exactly the same for the same reason, while connected to your wall charger the phone can receive 1000mA and will be in "AC" mode, when connected to your computer or another device which uses the data pins your phone will be in "USB" mode and can only receive 500mA, since your phone is capable of using as much as 1000mA this will not be enough to charge your phone if you are doing anything power intensive like say playing a movie etc. It will only supplement the battery power and keep it from draining so fast.
It should make it through a movie though. I have not tried mhl so I don't know what it draws from the phone. If you instal "battery monitor widget" from the market it will tell you what your draw is and will keep a history log of it with posts every 5 min, try playing a movie then go and check the log and see what it drains on average.
My phone easily makes it through a movie if I start with a fully charged battery, although it does steadily drain it.
As far as the nexus, if anything it is probably even worse with the bigger screen.
~John
does the screen need to be on for MHL output to a monitor or TV?
mc_365 said:
does the screen need to be on for MHL output to a monitor or TV?
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On mine, the screen turns off as soon as it shows on the TV. If you unplug the connection, phone screen comes back on.
...Sent from my Tab
jmorton10 said:
My phone easily makes it through a movie if I start with a fully charged battery, although it does steadily drain it.
As far as the nexus, if anything it is probably even worse with the bigger screen.
~John
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Are you using the phone to watch? Meaning is your screen on? It would seem that's the only way the screen size would matter. If you brought up the nexus due to my comment it was just a joke because of all the warring threads. I'm in love with the Rezound.
I am so sorry but I cannot remember because I rooted my phone the first day I got it. Does the phone turns itself on when you plug it into the charger? Mine does.
I'll turn the phone off.
Plug the phone to the charger.
The phone turns itself on.
Is thIs normal?
Mine doesn't. Did not do it stock either.
Sent from my SAMSUNG-SGH-I717 using xda premium
Any idea why this happens?
I don't even know where to start looking
Mine does but only when it wants to give me battery warning
fbauto1 said:
I am so sorry but I cannot remember because I rooted my phone the first day I got it. Does the phone turns itself on when you plug it into the charger? Mine does.
I'll turn the phone off.
Plug the phone to the charger.
The phone turns itself on.
Is thIs normal?
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Click to collapse
This gave me a lot of grief when I flashed ICS. Try plugging it into a computer or different charger. My note wasn't charging, so I thought it best to turn it off to charge. Damn phone wouldn't stay off and if I pulled the battery and plugged it in it'd just keep vibrating. Check the charger, Samsung's are apparently a lot more picky than HTC, Motorola etc, because my wife's skyrocket goes all retarded on the thing too, yet it works fine for every other device I've plugged into it
Sent from my SAMSUNG-SGH-I717 using XDA
Mine does. Did it on stock Gingerbread, and the leaked ICS. My HTC HD2 did that as well with just about every ROM in it I can think of, including the ICS one. They all turn themselves off in whatever the timeout is set to, unless you have the screen set to stay on when charging.
C0BRA01 said:
Mine does. Did it on stock Gingerbread, and the leaked ICS. My HTC HD2 did that as well with just about every ROM in it I can think of, including the ICS one. They all turn themselves off in whatever the timeout is set to, unless you have the screen set to stay on when charging.
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Click to collapse
He's saying the phone, not the screen
Sent from my SAMSUNG-SGH-I717 using XDA
I'm on stock and mine does NOT turn on automatically when plugged in. I use my old HTC Inspire charger. It didn't do it with the supplied Samsung charging cable either
Sent from Galaxy Note
rafac24 said:
I'm on stock and mine does NOT turn on automatically when plugged in. I use my old HTC Inspire charger. It didn't do it with the supplied Samsung charging cable either
Sent from Galaxy Note
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I have mine on my HTC charger a well, the problem I ran into was with an after market from best buy
Sent from my SAMSUNG-SGH-I717 using XDA
Known issue on a lot of devices after rooting. The phone will not charge while off it auto turns the device on..I always had wondered myself .. my i717 IA rooted and charges fine while off ..
Sent from my SAMSUNG-SGH-I717 using XDA
I found the problem...hope this will help others in the future.
It's all about the usb cable u are using.
I was using a data usb cable so whenever i plug the phone, the phone turns on thinking it's connecting to a computer. I tried using the usb cable that came with the phone and it did not do the problems i posted this thread.
I am not sure how different the Samsung usb cable is to the one i have but i found it to be the fix to my issue. Im only using a different usb cable because the stock one was too short.
Hope this helps
I had that problem at home with a specific no-name aftermarket charger - it was the charger, not the cable, because I switched the cable to a different charger and it stayed off (it was a data cable BTW).
Hadn't tried this with my computer at work or a charger I have at work - it did not turn on when plugged into the computer but DID turn on when I plugged it into the charger. This charger was the one that came stock with my HTC Advantage, with a mini-to-micro adapter on the end.
techntrek said:
I had that problem at home with a specific no-name aftermarket charger - it was the charger, not the cable, because I switched the cable to a different charger and it stayed off (it was a data cable BTW).
Hadn't tried this with my computer at work or a charger I have at work - it did not turn on when plugged into the computer but DID turn on when I plugged it into the charger. This charger was the one that came stock with my HTC Advantage, with a mini-to-micro adapter on the end.
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To me, it's the cable, not the charger.
I was using the same charger (Samsung OEM, the one that came with the phone). The only thing I changed was the cable.
Interesting. I'd love to know what is causing the phone to turn on - a certain voltage, pulsing voltage, whatever...
Does anyone know if there is an official 2m USB cable available in the UK? I bought a generic one off eBay, but it charges the phone extremely slowly....
I use the 2m cable that came with my kindle 3 and it works as well as the original one
Sent from my LT26i using XDA
Are you charging the phone from a USB port? If so, it's the limitation of the port, not the cable. Try with a proper charger an it should charge at a more sensible pace.
Dealextreme dot com
Sent from my LT26i using XDA
Charging speed doesn't depend on the cable but on the charger it is used with.
anthon said:
I use the 2m cable that came with my kindle 3 and it works as well as the original one
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I'm afraid it doesn't work as well for me. I got a Kindle 3 cable, and while it does charge the phone (using the charger which came with the phone), it does it very slowly. So slowly that if I try to use the phone even for basic tasks whilst charging with it the battery still keeps heading south.
If I use the stupidly short cable that came with the phone it charges nice and quick, but every other cable I have used so far either doesn't charge or does so very slowly.
Any ideas as to why this would be?
On a related note, this sounds good, but again the cable looks stupidly short:
http://www.sonymobile.com/gb/products/accessories/quick-charger-ep851/
What are you using to charge your phone? An EP-800 or something else? I have a cheap 1500ma charger that seems to take ages to charge my Xperia. The cause was that for a full speed charge, pins 2 and 3 must be bridged. I dismantled the charger and put a tiny blob of solder on the usb port pins. It now charges like a demon.
Same story with my car charger. Before the mod I could actually lose charge when using satnav and streaming music over bluetooth.
I have a battery widget that says whether I am on AC charging or USB charging. Its name eludes me.
Oh, and a safer alternative may be to sacrifice a USB cable and bridge the pins on that.
Better than all those though is the official Blackberry Playbook charger. 2A and a long cable. Charges the phone like nothing else.
Yep, am using an EP-800.
Fortunately the latest cable I ordered works a treat, so I can happily recommend this one:
http://www.amazon.co.uk/gp/product/B007OWH65Y/ref=oh_details_o00_s00_i00
Rabangus said:
I'm afraid it doesn't work as well for me. I got a Kindle 3 cable, and while it does charge the phone (using the charger which came with the phone), it does it very slowly. So slowly that if I try to use the phone even for basic tasks whilst charging with it the battery still keeps heading south.
If I use the stupidly short cable that came with the phone it charges nice and quick, but every other cable I have used so far either doesn't charge or does so very slowly.
Any ideas as to why this would be?
On a related note, this sounds good, but again the cable looks stupidly short:
http://www.sonymobile.com/gb/products/accessories/quick-charger-ep851/
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Click to collapse
Double the length, double the resistance of the wire. Assuming the have the same cross-sectional area.