[Q] Phone Screen Not Working - XPERIA X10 Q&A, Help & Troubleshooting

My X10 is having some issues with the screen and possibly the phone itself. I've already tried flashing a new firmware (2.3) and tried a different battery as well and still the problem persists.
The problem is that the screen would almost always die whenever I put the back cover on. The times it didn't, it would work for about an hour and after that, the screen would die once again. When this happens, the hard buttons along with the screen stop working and the only way to reset the phone is to take out the battery.
I tried using the phone without the back cover. It lasts longer, but the issue of the screen and hard buttons dying still occurs. The battery could have slipped out, but I've tested it by just leaving it in one spot and not touching it and the problem still occurs.
I am lost on what to do and if there are any questions, I will answer it asap. Any help is appreciated. Thanks!
UPDATE: it seems to be a hardware problem. Whenever I tap the battery hard enough or shake the phone, the screen and hard keys die on me.
If anyone knows the cause of this or have any input, it will be much appreciated.

I'M not sure if the battery, the contacts or some other Parts Cause the Problem. Have you tried to fix the battery with some folded Paper or smth. so it can't move away?
Sent from my X10i using XDA App

RQ-1 said:
I'M not sure if the battery, the contacts or some other Parts Cause the Problem. Have you tried to fix the battery with some folded Paper or smth. so it can't move away?
Sent from my X10i using XDA App
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Click to collapse
Wished I read your post earlier today. The paper trick seems to be working right now, but since the phone is still under warranty, my cell phone company is sending me a new one.
Thanks for the help though.

Related

[Q] Freezing HD2 after lock

I know there are hundreds of threads and articles posted about HD2s freezing with the lock screen but this issue seems different to me. My problem is that whenever I lock the phone the touch screen will freeze entirely. I thought a work around may be to install a different lock screen. After installing that I can get past the lock screen but the touch screen still is not responsive. I have no idea what to do. I already did a hard reset and it still does it. I would like to add that it is completely consistent. It happens every time without fail. In order to even use the phone I have to pull the battery and I get one use out of it before it locks and I have to pull the battery again. Does anyone have any suggestions? I would really appreciate it..
Update: I flashed the original ROM to my phone and the freezing problem still exists.. I have no idea what to do at this point.
Update 2: Narrowed down the problem to being the physical "power/end/lock" button. If I slightly press it but not fully it will go to the honeycomb style menu with all the apps. If I press it fully the screen will go out like normal but then if I restore it, the entire screen is locked up. Nothing will work after that until I pull the battery.
I've directly linked the issue with the power button. I dont know why all of a sudden the power button would have a different function. The work around I found is while the phone is locked and the screen is off I can press the green button to unlock the phone and the touch screen will then function. If I use the power button it will remain frozen. Any ideas what happened?
Hello,
I got some bad news for you, this issue is actually related to the digitizer (hardware) not software. What i would recommend is called HTC for a repair and send it in, it is covered by warranty, hopefully you have warranty.
A lot of people are having this issue, no-one yet has been able to pinpoint the cause, but here is the link a thread with similar problem:
http://forum.xda-developers.com/showthread.php?t=854165
Luckych
Thanks for the reply. I do not think I have a warranty on this phone considering I bought it privately. Ill talk to Tmo and HTC and see what I can do. Just a theory, I may be wrong. But I live in PA and its been getting below 20 here lately. I noticed today that my work around didnt work when I was outside working on my car. Then I went inside and used a blow dryer to heat up the phone and it started working again. The end button didn't function properly but I could unlock the phone with the green send button. Perhaps the cold weather is shorting out people's digitizers? I don't really know how they work so that's why i said its only a theory. I bought this phone in the spring and didnt have an issue until now when it started getting really cold.

[Q] Horizontal calibration problem

Ok Looking for some help to see if anybody know how to reset the horizontal calibration on this phone.
I flashed a new ROM yesterday and when I went to set the calibration after I pressed the horizontal calibration and green circle centers it will shoot off to one side once it's finished which and forces everything to be in landscape mode. The only way I can get the phone to not stay in a constant landscape mode is to off the auto rotate function.
It wasn't the ROM because after several downloads and flashes (thinking something may have not downloaded or installed right) it kept doing it. Trying other ROMS gave the same results. ODIN back to stock gave the same results.
Has anyone ever had to reset this or have any other suggestions on how to go about correcting this problem?
Thanks in advance
Just lay the phone down on its back and push calabrate horizontal in the gereral settings
Sent from my SGH-T959 using XDA App
darkninja58 said:
Just lay the phone down on its back and push calabrate horizontal in the gereral settings
Sent from my SGH-T959 using XDA App
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Click to collapse
LOL thanks but that is the problem, when I push calibrate the green circle brings the ball to the center and when it finishes the ball shoots to the right side and stays there. not sure if its a hardware or software problem but it happens no matter what I try do do. I even odined back to pure stock hoping it would reset it but no luck so far.
Just to clarify, when it's done calibrating and still lying on a flat surface, the green ball moves?
CrazyCharlie said:
Just to clarify, when it's done calibrating and still lying on a flat surface, the green ball moves?
Click to expand...
Click to collapse
Yes, the green ring brings the ball to the center and when it's done calibrating that you get the little pop up "calibrated" the ball will shoot to the right side of the screen. Iv'e look all over the internet for a solution and downloaded some apps that monitor sensors, looks like the horizontal axis seems to almost stuck in that position. I was hoping a reset of some kind may do the trick but there seems to be no way of resetting the accelerometer on these phones. Vertical axis is working just fine according to the sensor apps I have tried..
Sounds like a hardware problem. Has the phone been dropped or jarred in some way?
Actually I dropped it a distance of about 6 inches while sitting on my desk at work. The phone landed on my desk, it slipped out of my hands while I was rebooting it. It's got that thick T-Mobile rubber cover around it so it's well protected but who knows guess stranger things have happened.
It sounds like your going to have to send it back to Samsung to get it repaired.
CrazyCharlie said:
It sounds like your going to have to send it back to Samsung to get it repaired.
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Click to collapse
You are absolutely right about that, good thing for insurance and being a T-Mobile customer for 5 years. They are sending a replacement phone 100% free of charge even though I've had this phone since day one of rollout.

Xperia Mini Pro Capacitive Button Problem

Hi I was wondering if anyone has the same problem as i am having right know.
I have a Sony Ericsson Xperia Mini pro White SK17I. It was working well untill when i tried to press the back button. I had to wait for so long to get a response from the back button. I tried the same thing with the menu button (Not the physical hone key) it still had the delay. The delay is about 5-10 seconds. Sometimes, you have to wait extremely long or you have to press it again. sometimes it runs normally. But rarely it does work as normally should. I only had the phone for 2 weeks. I was wondering if i can exchange it since i have a 12 Month warranty. thats all the problem I'm having right now
thank you
Me too but not always i discovered that it depends on memory usage.
Sent from my SK17i using XDA App
me too..need to press harder..but not usually like that..most of the time, it works normally.
same here..just to make a point, did you have the noise problem as well?
I have the same problem. I think has to do something with the temperature/humity. If its warm outside and i have sweat on my fingers its happens, when its cold and dry everything works fine. I tested with /dev/event/input and with wet fingers it does not even trigger any events.
Sent from my SK17i using XDA App
I got same problem with my Xperia Mini Pro back key. Every time it happened, I'll just reboot the phone and that problem is gone.
budzer said:
I got same problem with my Xperia Mini Pro back key. Every time it happened, I'll just reboot the phone and that problem is gone.
Click to expand...
Click to collapse
I got this problem right after installing NFS Shift. Now the back key often doesn't work and the Options key is unresponsive.
It is a known issue related with temperature, affecting more and more people every day (including me). SE is not responding, but seems a design problem:
talk.sonyericsson.com/message/112257
You'll be surprised, but I do not have such problems
budzer said:
I got same problem with my Xperia Mini Pro back key. Every time it happened, I'll just reboot the phone and that problem is gone.
Click to expand...
Click to collapse
I rebooted, but the problem is still there.
my back key is okay, only menu key is unresponsive at all. i think this is because of hardware problem.
i bought it 1 day ago, though. gonna bring my phone to SE service center tomorrow.
Guys I fixed my problem. This guy on facebook had the same problem as I did. He fixed his and so did I. The reason it lags isnt because of the memory usage. Its some other reasons that I dont remember. Anyway, if you guys still need to fix yours, heres how. First you got to have cottons and a screen protector. The Sony one that you get from the box works. You have to apple one TINY drop of soap onto the cotton then wipe it over your display. Make sure you clean the buttons cause thats the priority. Make sure you cover the top bits. After you done that. Get your clean cotton and wipe it to get the soap out. DONT USE WATER. After thats done, make sure there is no string of cotton left in your screen. After you checked, apply the screen protector then its done. I just did mine today and its going well so far. Trust me guys this isnt a trap to break your phone or anything. I trusted this guy that told me the steps and it worked. What I am trying to say is just give it a go. If you did it like I did, I think you should be fine. I love my xperia again hope it works for you guys
Sent from my SK17i using XDA App
I have no back button issues so far. I once had it slowing down but that was related to an application hanging so low memory might be related.
No problems here so far, but it seems like german phones don't have problems at all. Ive been checking amazon ratings all day long but no1 ever mentions problems with the button
Well some people have the problem. I just wanna help them.
Sent from my SK17i using XDA App
benjiman1135 said:
Well some people have the problem. I just wanna help them.
Sent from my SK17i using XDA App
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Yea thats nice My guess is, some countries get worse quality phones :/
As far i have the phone the back and menu keys work very fine for me, in fact they are very sensitive... and works fast
I had no problems until the update to Android 2.3.4.
Now I can't even play a game for 10 minutes and it presses the back button a lot.
It looks like it can be related to the firmware.
-----------------
I've seen on another site that other people also are facing more heating after update to 2.3.4. Well, since overheating is related to the issue, it may be possible that it is causing the back button issue for me.
Its Due to Memory Blocks aswell
The Problem is mainly due to too much of moisture in your hands...
to get rid of the problem, wipe off your hand of all moisture, and clean your cellphone screen and the buttons with a soft cloth.
And also remember to clean the used memory. usually its both the problems occurring at the same time, due tio which it seems no to be working..
hope it helps
I've had this problem too and I found out that the cause is the sweat from my hands.
FreeZr said:
No problems here so far, but it seems like german phones don't have problems at all. Ive been checking amazon ratings all day long but no1 ever mentions problems with the button
Click to expand...
Click to collapse
I beg to differ, but my German Mini Pro does have the back-button-issue!
Don't know if it's due to sweaty fingers, I'll try one of these capacitive pens some day.
But I can say, as soon as I plug in the power cord, the button is working again.

[Q] Touchscreen wakeup issue

Hi everybody,
Recently I've been encountering a problem where my streak won't respond to any touches after I open the screen. Pressing the power button and waking the phone up again does not solve the problem. I've read about the static issue, but unfortunately it doesn't seem to be the case here as the problem still occurs even when my streak isn't in my pocket.
Oddly enough, rebooting the phone solves the issue temporarily. The touchscreen will work perfectly until I turn the screen off again, but when I turn the screen back on, the phone doesn't seem to register any touches. The phone itself works fine as it still receives notifications even when the touchscreen is unresponsive.
Is this a hardware or a software issue?
I'm currently on DSC 2.2 and baseband 366. I'm going to try a factory reset right now to see if any will improve.
Thanks!
Edit: did a factory reset, problem is still occurring
I have the same problem, does anyone know how to fix this? thanks
Sent from my Dell Streak using xda app-developers app
Have you tried recalibrating your touch screen from the dell menu?
Its option 3, worked for me a few days ago.
Loco007 said:
Have you tried recalibrating your touch screen from the dell menu?
Its option 3, worked for me a few days ago.
Click to expand...
Click to collapse
Yeah I have. I'm currently assuming it's a hardware issue since I've reverted back to a stock rom along with several other custom roms but the touchscreen still remained unresponsive after waking it up. I'm hypothesizing its a bad connection somewhere, especially if the display and touch sensor wake up separately. Does anybody know anything about this and whether it can be repaired?
On the other hand, I might be completely wrong...
I noticed that some bags for DS5 produce static electricity, such as the original Dell Bag (Futon bag - ?)
The Leather Bag (with red fissure) does not produce static electricity even when having the DS5 in trousers.
jlin5647 said:
Yeah I have. I'm currently assuming it's a hardware issue since I've reverted back to a stock rom along with several other custom roms but the touchscreen still remained unresponsive after waking it up. I'm hypothesizing its a bad connection somewhere, especially if the display and touch sensor wake up separately. Does anybody know anything about this and whether it can be repaired?
On the other hand, I might be completely wrong...
Click to expand...
Click to collapse
I had this problem once, pried and screwed the Streak open, checked connection ribbons, and cleaned it with (a little bit) electric contact spray. This has saved my irresponsive power button as well! Success:good:

[Q] Question about buying a phone for parts

I am sure this has been answer a million times, but I tried to search couldnt really find anything. I was jogging and my phone fell out of my pocket and I cracked my screen. Can I buy a phone with a bad esn and swap my motherboard over to the phone?
Also one more question, sometimes when using my phone the screen will go completely unresponsive and start randomly opening apps or calling people, I just uninstalled all of my apps to see if it does it again. I did read people had problems with this when it was plugged in, I have zero problems when charging it, it will randomly just start doing it, I do not have to restart the phone, just hit the power button to put into sleep mode then hit the power button again to wake it and it will start working fine. It does this when usings apps, such as games or youtube or really anything.
Looking forward to opinions,
Thanks everyone! :good:
GoofyBot said:
I am sure this has been answer a million times, but I tried to search couldnt really find anything. I was jogging and my phone fell out of my pocket and I cracked my screen. Can I buy a phone with a bad esn and swap my motherboard over to the phone?
Also one more question, sometimes when using my phone the screen will go completely unresponsive and start randomly opening apps or calling people, I just uninstalled all of my apps to see if it does it again. I did read people had problems with this when it was plugged in, I have zero problems when charging it, it will randomly just start doing it, I do not have to restart the phone, just hit the power button to put into sleep mode then hit the power button again to wake it and it will start working fine. It does this when usings apps, such as games or youtube or really anything.
Looking forward to opinions,
Thanks everyone! :good:
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Click to collapse
Hi! First of all,repair your screen.Secondly,try to do a factory reset.
GamingDj said:
Hi! First of all,repair your screen.Secondly,try to do a factory reset.
Click to expand...
Click to collapse
Already did a factory reset, didnt fix the problem. Though I did read that heavy dust build up can cause your screen to do this. I took my phone apart and it was caked with dust/lint. I used qutips and alcohol to clean it out. So far so good! Also I wont be fixing the screen, I cant find a digitizer under $70, if I spend that much Ill just buy a used S3.
Ill report back in a week or so incase anyone has this problem this could be one of the things that fixes it.

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